Shaw outages and service status in Comox, British Columbia

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Comox, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Comox, British Columbia

The most recent Shaw outage reports came from the following cities: Courtenay, and Comox.

City	Problem Type	Report Time
Courtenay	E-mail	30 days ago
Comox	Internet	1 month ago
Comox	Internet	2 months ago
Courtenay	E-mail	2 months ago

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 5 minutes ago

  @Shawhelp my internet has been down since yesterday afternoon due to a cut cable somewhere in NW Calgary. It has supposedly been fixed yet still no internet. Tried calling twice. Not resolved. Have to wait almost a week for a technician to come fix your modem🤨

• 
  Gena Dixon (@genadxn) reported 6 minutes ago

  @Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.

• 
  பயில்வான் ரங்கன் (@bayilwaan) reported 7 minutes ago

  @Shawhelp I have billing issue for last month....I was charged 70$ for autopayment failure...Though I paid total due on the same day. Shared details in DM. Please have someone look at this earliest. I am a customer of past 3 years. I will disconnect my service right away if I didnt proper response.

• 
  Dave (@Danrek77) reported 17 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Matthew Johnson (@McJohnson922) reported 17 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

• 
  Quinn Mason MD (@boondocksdoc) reported 19 minutes ago

  @Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.

• 
  It's been a slice, but I'm leaving this trainwreck (@BCReality) reported 20 minutes ago

  Hey @FP_Champagne so you allowed the Shaw/Rogers merger to happen, now there are hundreds of thousands/millions of users with no internet or phone service in many parts of Canada. What gives? Time to start giving these conglomerates LARGE fines! @ShawInfo @Rogers

• 
  Gerrit Heikamp (@gerrit_heikamp) reported 20 minutes ago

  @Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.

• 
  Ugabug (@MaryPChipman) reported 26 minutes ago

  @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

• 
  Guy_Barnabe (@GuyBarnabe) reported 26 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…