Shaw

Shaw Outage Report in Comox, British Columbia

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The latest reports from users having issues in Comox come from postal codes V9M.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Comox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Comox, British Columbia 03/13/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Comox, British Columbia

The most recent Shaw outage reports came from the following cities: Comox and Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaComox Internet
CanadaComox Internet
CanadaCourtenay E-mail
CanadaCourtenay TV
CanadaCourtenay Wi-fi
CanadaCourtenay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CowtwnMama 🐮CowtownGirl🐮she/her🇫🇷🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿= 🇨🇦 (@CowtwnMama) reported

    @Shawhelp is there an internet outage in/around Nanaimo? Two different wifi routers in one location are giving messages of not connecting to internet. Power cycled one router twice to check.

  • keller_jt MrJTKeller (@keller_jt) reported

    So, @shawhelp, if there has been an outage for two mornings in a row because it is "complex", do we get a break on our bill? We are not getting what we paid for.

  • TimJ72371546 Tim J (@TimJ72371546) reported

    @Shawhelp Located in the T5B4W5. Have had no Shaw home internet since the morning. Could not work as I work from home and need internet. Used a ton of my mobile data ... When will internet be back and what compensation will be provided for the full day outage.

  • Dustin93802773 Dustin (@Dustin93802773) reported

    @Shawhelp Do you know about any time frame this outage will be fixed. And if it's gonna be all night do us customers get some sort of discount on our services because of the inconvenience

  • pgrundle Pat Grundle (@pgrundle) reported

    @Shawhelp After a couple of hours on hold the issue has been addressed. Improvement on hold time is suggested as it took me a week of various hold times to get through.

  • MzDevine_ Daphne Devine (@MzDevine_) reported

    Be aware, when hooking up internet service through the smaller companies in YYC, they are RELIANT on @ShawInfo or @TELUS to hook you up. Today is officially 2 weeks I've been waiting for internet access in downtown YY, as @shaw.ca refuses to respond to teksavy's escalationS 🤨

  • jgarcha Jasmine Kaur G (@jgarcha) reported

    Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps

  • D_chuk314 Arielle Demchuk (@D_chuk314) reported

    @Shawhelp I see you doing work on your lines in Westmount, Edmonton, and my service has been cut out every 10 minutes, making working from home incredibly challenging. Any plans to reimburse people for these outages when you choose to do work during most people’s workdays?

  • chrisgaler Christopher Galer (@chrisgaler) reported

    @Shawhelp any idea why I would have no audio signal in Vancouver this morning from my TV feed. I have no issue with audio through other HDMI sources. Only TV input has no audio.

  • CraigVroom20 R. Craig Vroom, CD (@CraigVroom20) reported from City Centre, Manitoba

    @ShawInfo great customer service from Shaw today. Called to cancel tv and internet because we got a super deal from another provider at the home show. Their counter? Full price internet package AND cancelation penalty for cutting cable. #goodriddancecable #shawsucks