Shaw

Shaw Outage Report in Comox, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Comox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Comox, British Columbia 12/24/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Comox, British Columbia

The most recent Shaw outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaCourtenay TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LurkingLogger Will (@LurkingLogger) reported

    @ltritsch1 @Shawhelp Instead of always asking for direct private messages, wouldn’t it provide better information to your customers to share this information in a public tweet? I too am interested in the exact boundaries of the outage. This effects where I can shop as debit is down.

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp I’m not interested in DM’s. The outage was identified yesterday and the last update was yesterday evening at 6pm- I’m still waiting for a more recent update. All the Shaw customers in the Boundary area deserve better.

  • LurkingLogger Will (@LurkingLogger) reported

    @adifood1234 @Shawhelp No sweet dreams here. My white noise machine requires wifi and Shaw seems unable to keep our service up for more than a week in a row.

  • thetrblwthtracy tracy gora (@thetrblwthtracy) reported

    @Shawhelp @ShawDirect @ShawInfo Your update page has said “resolved” twice now and then gone back to “in progress”… can you give an eta because nothing has changed with our cable or internet. Thankfully we haven’t switched to Shaw cellular too.. Thanks for your service #telus

  • mr_pegger K (@mr_pegger) reported

    @Shawhelp Is the Hitron a downgrade in any way? I do need a guest network.

  • corimah Cori (@corimah) reported

    @Shawhelp is internet down in Hidden Valley NW (Calgary)? Or is it just me?

  • mr_pegger K (@mr_pegger) reported

    @Shawhelp Is there any way to set up a guest network on the Bluecurve modems?

  • __Crum Elizabeth Crum (@__Crum) reported

    ANYONE ELSES TERRIBLE @Shawhelp MAKING THEM MISS WHOLE ENTIRE PARTS OF THIS GAME?! NO? JUST ME???? COOL #CANWNT 🇨🇦⚽

  • rachelkriggs Rachel K. Riggs (@rachelkriggs) reported

    @Shawhelp Also, the first customer service rep I spoke with initially said she could upgrade me for less money than the plan listed on your website... but then couldn't, at the last minute, after I agreed to upgrade (at the lower cost).

  • DJGranblue DJ Granblue (@DJGranblue) reported

    @Shawhelp is there an outage in Surrey? I saw a couple of your vehicles on front of my complex at 82 and 120th and now, I don't have internet.