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Shaw service status in Comox, British Columbia

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Comox come from postal codes V9M .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Comox, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Comox, British Columbia

The most recent Shaw outage reports came from the following cities: Courtenay, and Comox.

CityProblem TypeReport Time
Courtenay E-mail 14 days ago
Comox Internet 26 days ago
Comox Internet 1 month ago
Courtenay E-mail 1 month ago
Courtenay TV 3 months ago
Courtenay Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hotschmalley
    Hayley (@hotschmalley) reported

    @Shawhelp can you provide any input into the internet outage in Abbotsford? We’ve been without it since yesterday and have been told the issues is resolved but tests are being run. Any ETA?

  • KosleyKamloops
    Tam K 🇨🇦 (@KosleyKamloops) reported

    @Shawhelp Very serendipitous tweet Shaw Help, as I do have equipment to return. The link said if your equipment isn’t in the list below, recycle it. But there was no list.

  • marleytweet2
    marley (@marleytweet2) reported

    @Shawhelp I did send two messages, is there an outage in North west edmonton now?

  • M_Sallis
    CPL Punishment🙉🙈 (@M_Sallis) reported

    @Shawhelp The big issue is the original box I got from #ShawCable when I renewed my contract in September was the wrong box and not supporting channels for the package I have. Then shaw sends refurbished box for the replacement of the original so technically I never had a new one..

  • efyewtelecoms
    EfYewTelecoms (@efyewtelecoms) reported

    Dear @Shawhelp or @ShawsMobile why sell 5G phones without a 5G network? Do you have an ETA for a 5G network? Otherwise it's 100% feed. Advertising (and charging) for a non-existent feature. And don't #futureproof me with no ETA

  • simrenpreet
    simrEn (@simrenpreet) reported

    @Shawhelp is it now standard procedure to have your renewal department call me, only to hang up on me, for no reason at all? 🙄

  • nnnnx122
    WestCoastLifer (@nnnnx122) reported

    @Shawhelp can you advise if the internet is down in the Pitt Meadows area? No connection again today, as was yesterday.

  • ifeelgoofy
    Ifeelgoofy (@ifeelgoofy) reported

    @Shawhelp Kelowna, Ellison area by Airport. For the last few days, CNN on Bluecurve TV (254) has been all garbled. All other channels are fine. Just me, or anyone else having problems?

  • KWerzun
    K. J. Werzun 🐾🐾 (@KWerzun) reported

    @Shawhelp Good afternoon! It’s cold here in Vancouver, we’re expecting another snowstorm, we’re off and it’s a perfect day for catching up on programs we weren’t able to watch the last couple of months. And Shaw is down again, yet the outages site says there are none.

  • thewayashviews
    Acheli (@thewayashviews) reported

    @Shawhelp There is an outage, it’s just the third one this week. A bit annoying