Shaw Outage Report in Comox, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Comox, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Comox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Shaw
Shaw is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Comox, British Columbia
The most recent Shaw outage reports came from the following cities: Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
TV | |
| Courtenay |
Wi-fi | |
| Courtenay |
Internet | |
| Courtenay |
Internet | |
| Courtenay |
||
| Courtenay |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa
(@Noosiekins) reported
@Shedmaster13 @kel_varn @Shawhelp Looks like their tech support has no clue what's going on aside from tell you to unplug and re-plug everything & then eventually they give up and say they will escalate the case. & when you follow up with the escalation, they know nothing & ask u to try rebooting w/ them again
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Kayla (she/her)
(@cardamomkayla) reported
Awful, absolutely awful experiences with @ShawInfo . Awful and shaming customer service. Was told my account was free and clear and ready to close. Turns out it wasn’t. They sent it to collections without notifying me via email.
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Steve
(@lowercanada) reported
Day 3 without service. @Shawhelp @ShawInfo Will keep posting until its fixed. Need more competition in telecom sector. Terrible service from companies shouldn't be the norm.
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Matt B
(@matt_b82) reported
@Shawhelp hey my TV in NW Calgary is super slow and not loading channels. Is something up?
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Erik Paquette
(@paquette977) reported
@Shawhelp seems unacceptable these days to wait 5 days for a tech to come out and look at your internet outage. Guess you'll be losing a customer.
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Karen Krull
(@honeykrull6r) reported
@Shawhelp any idea why I can’t access blue curve app? It’s 12:30 and I’m still up fighting with my teenagers because I can’t actually **** the wifi off 😡🤬
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Vanessa
(@Noosiekins) reported
@kel_varn @Shawhelp Oh good to know. Nothing is fixed tho and they just keep pointing me over to chat with tech support... One can only talk to tech support so many times in a week.
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Papa’s Delicate Condition
(@opiatedforty9) reported
@Shawhelp I've noticed the blue curve guide is very laggy and slow lately. Will also show the wrong channel beside the program listed
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Erik Paquette
(@paquette977) reported
@ShawInfo you really need to work on the customer service end of things. Waiting 5 days for a tech is not acceptable when trying to get work done from home.
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rob
(@h8tufakrs) reported
@Shawhelp Oh I hav‘ to left yet, but when paying $168 for phone an internet <—- slowest speed I might add, being a customer for over 20years an being able to have it all for a fraction of the price lmao ..... everyone go to #sunwire you can have high speed for half price ..... forget #Shaw