Shaw

Shaw Outage Report in Comox, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Comox, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Comox and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Comox, British Columbia 10/26/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Comox, British Columbia

The most recent Shaw outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaCourtenay TV
CanadaCourtenay E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelrutledg16 rachel rutledge (@rachelrutledg16) reported

    @Shawhelp help internet keeps going off and on

  • AnamikaChandel Anamika (@AnamikaChandel) reported

    @shawhelp I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.

  • opiatedforty9 Steve 🇨🇦 (@opiatedforty9) reported

    @Shawhelp The app keeps telling me to sign in. I sign in, and it takes me right back to the sign in page. Fix this @RogersHelps

  • RichardOtt60 Richard (@RichardOtt60) reported

    @Shawhelp I have 2 transcripts with what the reps told me and when I logged in today to change the plan it was denied, not the best customer service for a long time customer.

  • AuntieCherry72 Trey (@AuntieCherry72) reported

    @Shawhelp is service down in Langley due to the fire early this morning?

  • vanetworking Virtual Assistant Networking Association (VANA) (@vanetworking) reported

    One very frustrated customer @Rogers @RogersHelps @ShawInfo I've now spent over 3 HOURS trying to get basic customer support. Here's how that time has gone: 🕟 Called at 4:20 PM 📞 On hold for 95 minutes, then disconnected 💬 Switched to live chat — was #23 in the queue ⏳ Waited over an hour, finally reached someone... 👎 Only to be told I was in the wrong department 🔁 Trying AGAIN — now I’m #35 in queue It’s now 7:26 PM. This is a massive waste of time and completely unacceptable. How are customers expected to get help when even your agents say the system routes us wrong? Fix the support system. Please.

  • rocko_ca Trev (@rocko_ca) reported

    In Nanaimo watching the @BlueJays vs @Yankees and it cuts out ? @Shawhelp . Wtf is up ? #bluejays #mlb #Canada

  • omgTACOSFTW Leo Kun (@omgTACOSFTW) reported

    @Shawhelp Hello, sent a DM about internet service in Coquitlam, please respond!

  • LindsayWiebeRD Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp Maybe, but I haven’t been happy since the crossover of Shaw and Rogers merged. Service isn’t as good.

  • trxc1963 Susan Lawson (@trxc1963) reported

    @Shawhelp how can I get help with email connection, please? Your chatbot doesn’t understand and I can’t log on because I’m not the account holder. I’m out of the country.