Shaw outages and service status in Courtenay, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map

Shaw generated 1 outage signal in the last 24 hours around Courtenay, including 1 direct report.
The most common problems reported in this area mention E-mail and Internet.
The most recent signal from this area was received Aug 11, 1:31 AM EDT.

E-mail (50%)
Internet (50%)

The latest reports from users having issues in Courtenay come from postal codes V9N .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Courtenay	Baseline
Aug 10, 6:00 AM EDT	0	0	0
Aug 10, 6:20 AM EDT	0	0	0
Aug 10, 6:40 AM EDT	0	0	0
Aug 10, 7:00 AM EDT	0	0	0
Aug 10, 7:20 AM EDT	0	0	0
Aug 10, 7:40 AM EDT	0	0	0
Aug 10, 8:00 AM EDT	0	0	0
Aug 10, 8:20 AM EDT	0	0	0
Aug 10, 8:40 AM EDT	0	0	0
Aug 10, 9:00 AM EDT	0	0	0
Aug 10, 9:20 AM EDT	0	0	0
Aug 10, 9:40 AM EDT	0	0	0
Aug 10, 10:00 AM EDT	0	0	0
Aug 10, 10:20 AM EDT	0	0	0
Aug 10, 10:40 AM EDT	0	0	0
Aug 10, 11:00 AM EDT	0	0	0
Aug 10, 11:20 AM EDT	0	0	0
Aug 10, 11:40 AM EDT	0	0	0
Aug 10, 12:00 PM EDT	0	0	0
Aug 10, 12:20 PM EDT	0	0	0
Aug 10, 12:40 PM EDT	0	0	0
Aug 10, 1:00 PM EDT	0	0	0
Aug 10, 1:20 PM EDT	0	0	0
Aug 10, 1:40 PM EDT	0	0	0
Aug 10, 2:00 PM EDT	0	0	0
Aug 10, 2:20 PM EDT	0	0	0
Aug 10, 2:40 PM EDT	0	0	0
Aug 10, 3:00 PM EDT	0	0	0
Aug 10, 3:20 PM EDT	0	0	0
Aug 10, 3:40 PM EDT	0	0	0
Aug 10, 4:00 PM EDT	0	0	0
Aug 10, 4:20 PM EDT	0	0	0
Aug 10, 4:40 PM EDT	0	0	0
Aug 10, 5:00 PM EDT	0	0	0
Aug 10, 5:20 PM EDT	0	0	0
Aug 10, 5:40 PM EDT	0	0	0
Aug 10, 6:00 PM EDT	0	0	0
Aug 10, 6:20 PM EDT	0	0	0
Aug 10, 6:40 PM EDT	0	0	0
Aug 10, 7:00 PM EDT	0	0	0
Aug 10, 7:20 PM EDT	0	0	0
Aug 10, 7:40 PM EDT	0	0	0
Aug 10, 8:00 PM EDT	0	0	0
Aug 10, 8:20 PM EDT	0	0	0
Aug 10, 8:40 PM EDT	0	0	0
Aug 10, 9:00 PM EDT	0	0	0
Aug 10, 9:20 PM EDT	0	0	0
Aug 10, 9:40 PM EDT	0	0	0
Aug 10, 10:00 PM EDT	0	0	0
Aug 10, 10:20 PM EDT	0	0	0
Aug 10, 10:40 PM EDT	0	0	0
Aug 10, 11:00 PM EDT	0	0	0
Aug 10, 11:20 PM EDT	0	0	0
Aug 10, 11:40 PM EDT	0	0	0
Aug 11, 12:00 AM EDT	0	0	0
Aug 11, 12:20 AM EDT	0	0	0
Aug 11, 12:40 AM EDT	0	0	0
Aug 11, 1:00 AM EDT	0	0	0
Aug 11, 1:20 AM EDT	0	0	0
Aug 11, 1:40 AM EDT	0	0	0
Aug 11, 2:00 AM EDT	0	0	0
Aug 11, 2:20 AM EDT	0	0	0
Aug 11, 2:40 AM EDT	0	0	0
Aug 11, 3:00 AM EDT	0	0	0
Aug 11, 3:20 AM EDT	0	0	0
Aug 11, 3:40 AM EDT	0	0	0
Aug 11, 4:00 AM EDT	0	0	0
Aug 11, 4:20 AM EDT	0	0	0
Aug 11, 4:40 AM EDT	0	0	0
Aug 11, 5:00 AM EDT	0	0	0
Aug 11, 5:20 AM EDT	0	0	0
Aug 11, 5:40 AM EDT	0	0	0
Aug 11, 6:00 AM EDT	0	0	0

August 11: Problems at Shaw

Shaw is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Courtenay, British Columbia

The most recent Shaw outage reports came from the following cities: Comox Valley Regional District, and Courtenay.

City	Problem Type	Report Time
Comox Valley Regional District	Internet	5 hours ago
Courtenay	E-mail	20 days ago

Nearby cities with recent reports

Comox Valley Regional District

1 recent signals

5 hours ago

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Guy_Barnabe (@GuyBarnabe) reported 39 seconds ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
R@X (@RiseN_Guard) reported 3 minutes ago
@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!
Guy_Barnabe (@GuyBarnabe) reported 5 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
jimmy TehFreak (@TehFreakTweets) reported 5 minutes ago
My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?
Chris (@PoCoello) reported 6 minutes ago
@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
'Nucknation (@surrey1111) reported 9 minutes ago
@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
Alan (@aches63) reported 15 minutes ago
@Shawhelp Hi, our cable has been offline all day. Get a "No Content" message window. We hear others have the same issue here in west Calgary. Have done the unplug/wait 30 seconds/plug back in with no resolution. A tech reset the box too. Is there something going on??
Rick Alsop (@RickAlsop) reported 16 minutes ago
@Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.
Jasmine Kaur G (@jgarcha) reported 16 minutes ago
The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
Vanessa (@Noosiekins) reported 17 minutes ago
Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?