Shaw Outage in Crossfield, Alberta

@Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on

@whitefingr @Shawhelp Me neither Robbie - and we are just down the street.

@Shawhelp @TELUS As expected, you are not able to resolve the issue or find the details about the call from 14th November, this would be the last month with you. Please give me a call at your earliest so i can cancel the service with you @ShawInfo @Shawhelp

You @ShawInfo don’t believe your customer and you don’t deserve their business too. Really unhappy with your service

NOT HAPPY WITH THE CUSTOMER SERVICE AT ALL. I am with @ShawInfo Shaw from last 4 years and never thought of changing to anything else. This month I realized that my contract is going to expire and as usual got a call from the #loyalty department. She offered....

@Shawhelp help we have nothing! No phone, tv or internet

@Shawhelp we have lost all services here in Airdrie, no TV, internet or phone AGAIN, makes it really tough to chat for help,and the IVR menu does not provide the ability to report a major outage!!!!

Our 5g keeps disappearing and our regular internet keeps cutting out @Shawhelp - is there a service disruption or something for Airdrie?

@Shawhelp wifi speed has been super slow for about two months, did the usual unplug everything, reset router, checked speed test DL @ 40 UL @ 8.1. Everything on our phones and tablets either takes for ever to load or just doesn’t load at all. Laptop seem fine.

@shawhelp, I just was on hold for over half hour after 1am to find out that there is a replacement fiber line going in. Why couldn't you notify customers? Why not put that on your community outage webpage? That would have saved my time and others, the tech alluded to. #sad

Now I’m on hold waiting for Shaw Loyalty to cancel all my services @Shawhelp #FuckShawCustomerService #Shaw

I have been with @telus since 1996 with internet & hosting my domain. Now some young "Juan" comes along and tells me my plan never existed ! Thanks @TELUSBusiness for deciding to screw over a long time customer ! @ShawInfo Customer Service Does Matter !

(1) 36 hours ago we started trying to get help from Shaw Cable - and no further ahead this morning. Problem seemed to start when worker was up a pole across the street Thursday. Online help polite and hopeful - but still no service. @ShawInfo

@ShawInfo Claresholm Internet isn’t working. Fix it! Please

@Shawhelp stop releasing advertisements if I cant get the deals. #awful #badcustomerserivce

@Shawhelp I don't think matters I have never had a static IP

Thanks @Shawhelp . Way better service than calling the call centre and looked after my problem quickly.

@Shawhelp I'm currently having issues with on demand watching Flashpoint on crave and the show just shuts off and returns to regular television halfway through and won't turn back on until I reset the box 5x now

@Shawhelp my system is not working. It was this morning

@Shawhelp Yep it's the weekend & like most Fri nights wifi is stalled, phone doesn't work & after the usual 4 - 5 reboots still nothing. 2019's no different from messing about with tv "rabbit ears" in the '60s.