Shaw Outage in Crossfield, Alberta

@Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on

@whitefingr @Shawhelp Me neither Robbie - and we are just down the street.

@Shawhelp @TELUS As expected, you are not able to resolve the issue or find the details about the call from 14th November, this would be the last month with you. Please give me a call at your earliest so i can cancel the service with you @ShawInfo @Shawhelp

You @ShawInfo don’t believe your customer and you don’t deserve their business too. Really unhappy with your service

NOT HAPPY WITH THE CUSTOMER SERVICE AT ALL. I am with @ShawInfo Shaw from last 4 years and never thought of changing to anything else. This month I realized that my contract is going to expire and as usual got a call from the #loyalty department. She offered....

@Shawhelp help we have nothing! No phone, tv or internet

@Shawhelp we have lost all services here in Airdrie, no TV, internet or phone AGAIN, makes it really tough to chat for help,and the IVR menu does not provide the ability to report a major outage!!!!

Our 5g keeps disappearing and our regular internet keeps cutting out @Shawhelp - is there a service disruption or something for Airdrie?

@Shawhelp wifi speed has been super slow for about two months, did the usual unplug everything, reset router, checked speed test DL @ 40 UL @ 8.1. Everything on our phones and tablets either takes for ever to load or just doesn’t load at all. Laptop seem fine.

@shawhelp, I just was on hold for over half hour after 1am to find out that there is a replacement fiber line going in. Why couldn't you notify customers? Why not put that on your community outage webpage? That would have saved my time and others, the tech alluded to. #sad

@Shawhelp not sure why we pay so much for 300 internet. Seems it's not much different than the 150. It's consistently having outage burps, like now. So, no wifi at all, as per usual. Can last 5 minutes up to several hours. Modem looks fine, just no wifi for an hour now. Nice.

@Shawhelp I have a concerning question over an account issue. I did send a DM about it.

@Shawhelp when are you ever going to get a fix to the New Episodes only flag for Recording Option in the Blue Sky boxes. Been waiting for 2 years for this to get fixed .

@Shawhelp my internet went down during the thunderstorm and I cannot get it back up. Help!

@Shawhelp I would like to cancel some channels

@Shawhelp I’m frustrated- our Gateway went down during the thunderstorm and after waiting about 20 minutes on the phone, the best your service representative could offer was to send a technician out 10 days from now to try and fix this problem

@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

It is not the customer service @ShawInfo or @tdcanadatrust it is the corporate legal lock they have on the customer. No choices @CRTCHearings @CRTCeng I have to move! I am FORCED TO PAY!

@shawcable @ShawInfo @CBCAlerts @DailyHiveVan Another way Shaw rips you off - $180 to disconnect service when leaving. And I didn't frontload my "2 year discount" SHAW = CRIMINAL

@Shawhelp @CoryKnox Android cache is clever enough to not need that. If a reboot improve performance is probably an hardware issue or a background app (on older generation of Android)