Shaw Outage Report in Airdrie, Alberta
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The latest reports from users having issues in Airdrie come from postal codes T4B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Airdrie, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Erin
(@Ery_n) reported
from
Calgary, Alberta
@EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw
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Liana Robberecht
(@chefLiana) reported
from
Calgary, Alberta
Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer
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𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶
(@mister3169) reported
from
Crossfield, Alberta
Shaw wtf @ShawInfo no internet sucks
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Heather ‘Freckle Face’ Wilkey
(@heatherwilkey) reported
from
Calgary, Alberta
@Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP
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eJ
(@eJ24) reported
from
Calgary, Alberta
@Shawhelp tv service is out, my blue sky boxes won’t even boot up
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DanLipman
(@Contoors) reported
from
Calgary, Alberta
@Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.
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Elizabeth Sande
(@Lizzzola) reported
from
Airdrie, Alberta
@Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.
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Dwayne Krywulak
(@dkrywulak19) reported
from
Calgary, Alberta
@Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS
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Jasmine Josie
(@jasminejosiee) reported
from
Calgary, Alberta
@Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
@Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂
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Dave Martin
(@AlbertanDave) reported
from
Airdrie, Alberta
Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!
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Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Jason MacDonald
(@JMaccle) reported
from
Calgary, Alberta
God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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LDH74
(@LDH74) reported
from
Calgary, Alberta
It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp
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Angie Hung 🦄#BB21nicole🦄
(@ahung) reported
from
Calgary, Alberta
Wow that was tough to watch again. Good news: Uograding my @Shawhelp Shaw equipment to #bluecurve tomorrow. Bad news: Losing all my recordings so had to watch @CBSBigBrother #bb21 finale 1 last time. Hard to watch for a few reasons but also best reality TV ending ever! #NicoleAFP
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Mark Spencer
(@zlinuxguy) reported
from
Calgary, Alberta
@Shawhelp Yep - there’s an outage somewhere upstream from our house. Shaw is aware & investigating.
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Jeff Bannard
(@jeffbannard) reported
from
Calgary, Alberta
@Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.
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Melissa Lam
(@sweetsbymelissa) reported
from
Calgary, Alberta
@shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible
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Steve (26-19-5)
(@CrazySteveC) reported
from
Calgary, Alberta
Is there a outage in NE Calgary @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Kim Bolan
(@kbolan) reported
@gordmcintyre @ShawInfo That sucks!
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Tracy@psycholiberal
(@thevinetway) reported
@ajhtweeting @Shawhelp I noticed I had set up to record two programs on MSNBC and when I went to watch them a message said problem with playback, would you like to re record them lol
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Tammy
(@tams3333) reported
@Shawhelp @gispatch Can your systems not handle the traffic? What's the issue. It's always during games. Never had that happen with telus
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🌳+ NA
(@gispatch) reported
@Squeek1487 @Shawhelp Whenever that may be… Shaw needs to get the issues rectified ASAP with all of the live sports happening in the next several weeks at odd hours of the day in 🇨🇦.
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Ty
(@tpardy01) reported
@Mitch44D @ShawInfo @Shawhelp We have tried calling to talk with them about this and they don't give a crap.
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Nean Mac
(@NeanMac) reported
@gordmcintyre @ShawInfo try @Sportsnet on your computer and sign in with your Shaw acct for the "Now" feature.
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Fraser Logan
(@fraserlogan) reported
@Russty1105 @Shawhelp @oumarscif I guess I'm comforted to see I'm not the only one with the same problem.
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Jules
(@tojules_gale) reported
@Shawhelp Cable down in Airdrie, we keep getting the same message others are posting about.
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Tracey Hornby
(@TraceyHornby1) reported
@gordmcintyre @ShawInfo Ditto. @shawinfo. We prepay major $$ but are never compensated when you don’t deliver your service….
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Jasmine Kaur G
(@jgarcha) reported
@Shawhelp Sent you a DM. Bluecurve isn’t working since the afternoon. Some channels are working now but most as well as on demand are not working..