Shaw Outage in Airdrie, Alberta

@menard_ray @Shawhelp It looks like they didn't even try to help.

@Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.

@Shawhelp like clockwork my TV/cable box won't stay on. This happens about every 6wks. I call and we do a routine song and dance. Wtf does this keep happening?

Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????

@adolwyn @Shawhelp There is a new update. Now it says “no ETA” for a fix.

@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

@Shawhelp Is email server down this morning?

@saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.

Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

@Shawhelp can somone help me please

@Shawhelp @ShawInfo I have never received services I would need to cancel immediately.

@Shawhelp good morning, my internet is down is there a problem in the

@Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.

@Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??

@Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.

@ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw

Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc

@Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.

@Shawhelp I've done this. I've selected a show scheduled to record, but there is no word CANCEL on the screen of my phone. No option to cancel is visible. Only more info is visible, click on that, no cancel option there either. The word CANCEL is not there.

@Shawhelp is there issues on certain channels? Pixelating on various channels but not continuously.

@ShawInfo Funny business model you have. Call today about reinstating my services for what I was offered before they were Disconnected. Told it was going to be $60 more per month because I was an existing customer and would rather have me switch to Telus for the next two years.

@Shawhelp This is about deleting RECORDED shows on App. I need info on how to CANCEL shows scheduled to record. See no option offered to cancel when I look at my Scheduled recordings. Thanks.

@Shawhelp That's not my question. If I move out of a Shaw Mobile eligible area (for example, move from Vancouver to Squamish), will SHAW cancel my service?

@Shawhelp 3rd day of my intent losing connection randomly and modem randomly restarting and its effecting my work. Please help.

@Shawhelp if I lived in one of the areas worthy of being eligible for Shaw Mobile and became a mobile customer, then later moved to an area not considered important enough, would you cancel/close my Mobile account?

@Shawhelp anyone else having internet problems I. #Tuscany #yyc ?

@ShawInfo @TELUS I'm paying the full bill off in any case but note to @ShawInfo - all those services I'm paying for right now will go bye-bye - and I will make it a point for others to know where the #ShawTV personal service is going. #YEG I am NOT happy.

@ShawInfo Telus anyone? Our bldg just got new @TELUS fibre installed and @ShawInfo is starting to take advantage of their customer base. News. We can still leave. Two days short of when they know I pay accordingly? Not acceptable. #YEG #YYC No personal customer service is not acceptable.