Shaw outages and service status in Airdrie, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Airdrie, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- Wi-fi (50%)
- TV (50%)
The latest reports from users having issues in Airdrie come from postal codes T4A and T4B .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Airdrie, Alberta
The most recent Shaw outage reports came from the following cities: Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie
|
Wi-fi | 16 days ago |
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Airdrie
|
TV | 29 days ago |
|
Airdrie
|
Internet | 1 month ago |
Community Discussion
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Shaw Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Elizabeth Sande (@Lizzzola) reported from Airdrie, Alberta@Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.
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Darcy (@darcydelorme77) reported from Airdrie, Alberta@Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on
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Dave Martin (@AlbertanDave) reported from Airdrie, AlbertaThank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!
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Dan (@PatronTqila) reported from Airdrie, Alberta@ShawInfo I got the 300mbps and I can’t even pass 100. The GIG package would give maybe 300mbps.. QUIT THROTTLING MY DAMN INTERNET CONNECTION
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Chandan Biswas (@BiswasAashu) reported from Airdrie, AlbertaUsing @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.
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Lynelle (@Bogey_Putt) reported@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
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Bella Bee (@SmileyYYC) reported@Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!
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Ugabug (@MaryPChipman) reported@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed
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Don T Beakunt (@truebusterflash) reported@Shawhelp Your link says outages are unavailable. wtf?
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Don T Beakunt (@truebusterflash) reported3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.
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Jenn (@jskapin) reported@Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with
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TC-VAN (@RageGeist) reported@Shawhelp Yes I am still without service
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b ☾ (@brandobrennan) reported@Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.
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TC-VAN (@RageGeist) reported@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?