Shaw Outage Report in Airdrie, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Airdrie come from postal codes T4B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Shaw
Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Airdrie, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Total Blackout | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Melissa Lam
(@sweetsbymelissa) reported
from
Calgary, Alberta
@shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible
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Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
My mom just told me she’s not listed as a @Shawhelp customer as it’s my dad’s name on the account. Therefore, she can’t make any changes or additions to the account. How’s that for misogyny. Do better, Shaw.
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Jeff Bannard
(@jeffbannard) reported
from
Calgary, Alberta
@Shawhelp I DM’ed you guys 2 hours before you shut down for the night but never heard from you. Sleep tight and reply to me in the morning please. Would like to get my shiny new modem operational.
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Liana Robberecht
(@chefLiana) reported
from
Calgary, Alberta
Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer
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Jasmine Josie
(@jasminejosiee) reported
from
Calgary, Alberta
@Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
@Jenngurl84 @Shawhelp Glad I’m not the only one! $200 bill for no service 😂
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Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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Dwayne Krywulak
(@dkrywulak19) reported
from
Calgary, Alberta
@Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS
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Mark Spencer
(@zlinuxguy) reported
from
Calgary, Alberta
@Shawhelp Yep - there’s an outage somewhere upstream from our house. Shaw is aware & investigating.
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Dave Martin
(@AlbertanDave) reported
from
Airdrie, Alberta
Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!
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Angie Hung 🦄#BB21nicole🦄
(@ahung) reported
from
Calgary, Alberta
Wow that was tough to watch again. Good news: Uograding my @Shawhelp Shaw equipment to #bluecurve tomorrow. Bad news: Losing all my recordings so had to watch @CBSBigBrother #bb21 finale 1 last time. Hard to watch for a few reasons but also best reality TV ending ever! #NicoleAFP
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Steve (26-19-5)
(@CrazySteveC) reported
from
Calgary, Alberta
Is there a outage in NE Calgary @Shawhelp
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Elizabeth Sande
(@Lizzzola) reported
from
Airdrie, Alberta
@Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.
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Jason MacDonald
(@JMaccle) reported
from
Calgary, Alberta
God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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eJ
(@eJ24) reported
from
Calgary, Alberta
@Shawhelp tv service is out, my blue sky boxes won’t even boot up
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Erin
(@Ery_n) reported
from
Calgary, Alberta
@EMachinee @Shawhelp Super disappointing - 8 weeks of non-service. I wonder how many others are in the same on and off cycle with Shaw
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𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶
(@mister3169) reported
from
Crossfield, Alberta
Shaw wtf @ShawInfo no internet sucks
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LDH74
(@LDH74) reported
from
Calgary, Alberta
It's pretty damn sad that I can game without disconnects in a hotel room better than I can in my own damn house...@Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsea
(@ChelseaK22) reported
@DanieFaber @Shawhelp Same problem here in Douglasdale
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Danielle Faber
(@DanieFaber) reported
@Shawhelp Hey, I just lost the internet in SE Calgary, I’m in a (luckily phone) meeting. Is this a service outage or am I going to have to reset?
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Aaron Heinrich
(@aaron_heinrich) reported
@Shawhelp Why can't I watch Oilers game, not in Service area!!? I am in Edmonton, I have Sportsnet! Come on.
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Crystall
(@loop1277) reported
from
Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
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Rich K
(@enrichedhorse) reported
Another shoutout to @ShawInfo for their stellar service. Internet and cable out all day. Last “update” at 1:15 saying “be patient”. Agents in India can’t be contacted. Well done! #changingservicesoon. #brutalagain.
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
@markyeg @Shawhelp It just goes to show how horrible our internet is in Canada. Can't believe we put up with this and the astronomical prices we pay.
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cara
(@jeterfan28) reported
@DustinMorris13 @Shawhelp Telus does that all the time too and it’s so frustrating. Had I known they were giving you issue I would have given them what for on your behalf Dustin. I bet they do it on purpose so you have to buy the more expensive package
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✨Lottie Blix✨
(@lottieblix) reported
I am SO SICK OF THIS. Internet completely dropped mid-stream with 150+ viewers. This has been an ongoing issue in my area for years now and it’s never been resolved. @Shawhelp
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Mike Horton
(@mikeh36) reported
@Shawhelp Are the service issues this morning in the Delton area of Edmonton? I've lost internet twice in the last 30 minutes.
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Shae Harding
(@ShaeJHarding) reported
@Shawhelp Is there an internet outage in Langley right now. WiFi went down about 20 mins ago.