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Shaw outages and service status in Airdrie, Alberta

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Airdrie, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 50% Internet (50%)
  • 50% TV (50%)

The latest reports from users having issues in Airdrie come from postal codes T4B .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Airdrie, Alberta

The most recent Shaw outage reports came from the following cities: Airdrie.

CityProblem TypeReport Time
Airdrie TV 11 days ago
Airdrie Internet 17 days ago

Community Discussion

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Shaw Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • darcydelorme77
    Darcy (@darcydelorme77) reported from Airdrie, Alberta

    @Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on

  • mister3169
    𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported from Crossfield, Alberta

    Shaw wtf @ShawInfo no internet sucks

  • flickncajun
    lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @Shawhelp been a customer 20 years

  • flickncajun
    lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @Shawhelp as a 20 year customer No help

  • Lizzzola
    Elizabeth Sande (@Lizzzola) reported from Airdrie, Alberta

    @Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.

  • BiswasAashu
    Chandan Biswas (@BiswasAashu) reported from Airdrie, Alberta

    Using @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps

  • flickncajun
    lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @Shawhelp does not help native people

  • PatronTqila
    Dan (@PatronTqila) reported from Airdrie, Alberta

    @ShawInfo I got the 300mbps and I can’t even pass 100. The GIG package would give maybe 300mbps.. QUIT THROTTLING MY DAMN INTERNET CONNECTION

  • AlbertanDave
    Dave Martin (@AlbertanDave) reported from Airdrie, Alberta

    Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

  • j4stW4tching
    j@stW@tching (@j4stW4tching) reported

    @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?

  • lorianebird
    Lori Bird (@lorianebird) reported

    @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did

  • shelbyae
    🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported

    I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp how long will the Internet be down? My busiest day of the month

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?

  • DzynrRon
    Ron McNeil (@DzynrRon) reported

    @Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...