Shaw outages and service status in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  lyndarae@# (@flickncajun) reported 4 minutes ago from Airdrie, Alberta

  @Shawhelp as a 20 year customer No help

• 
  lyndarae@# (@flickncajun) reported 20 minutes ago from Airdrie, Alberta

  @Shawhelp does not help native people

• 
  Chandan Biswas (@BiswasAashu) reported 24 minutes ago from Airdrie, Alberta

  Using @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps

• 
  Dave Martin (@AlbertanDave) reported 35 minutes ago from Airdrie, Alberta

  Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!

• 
  Darcy (@darcydelorme77) reported 43 minutes ago from Airdrie, Alberta

  @Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on

• 
  lyndarae@# (@flickncajun) reported 46 minutes ago from Airdrie, Alberta

  @Shawhelp been a customer 20 years

• 
  Dan (@PatronTqila) reported 50 minutes ago from Airdrie, Alberta

  @ShawInfo I got the 300mbps and I can’t even pass 100. The GIG package would give maybe 300mbps.. QUIT THROTTLING MY DAMN INTERNET CONNECTION

• 
  Elizabeth Sande (@Lizzzola) reported 56 minutes ago from Airdrie, Alberta

  @Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.

• 
  𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported 58 minutes ago from Crossfield, Alberta

  Shaw wtf @ShawInfo no internet sucks

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DeeJayCee (@DJcraw4d) reported 24 seconds ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?

• 
  Chris Sigurdson (@sigurdson_chris) reported 4 minutes ago

  @Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?

• 
  Matthew Johnson (@McJohnson922) reported 4 minutes ago

  @Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...

• 
  Vanessa (@Noosiekins) reported 4 minutes ago

  @Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.

• 
  OC_2030 (@oc_2030_vision) reported 9 minutes ago

  @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 9 minutes ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

• 
  Vanessa (@Noosiekins) reported 9 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  Jenn (@jskapin) reported 15 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

• 
  always smile 🇨🇦 (@cari_goncalves) reported 16 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  Lane (@aWandererYEG) reported 20 minutes ago

  *** you @ShawInfo … worst service on the planet.