Shaw

Shaw Outage Report in Airdrie, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Airdrie, Alberta 12/28/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Airdrie, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Airdrie.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • nsnwca Andy S (@nsnwca) reported from Calgary, Alberta

    @Shawhelp any update on the downtown Calgary outage? It's been a couple of hours now and all the status page says is that a crew has been dispatched.

  • N8Lights Nathan Adams (@N8Lights) reported from Calgary, Alberta

    @Shawhelp can somone help me please

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @ShawInfo I have never received services I would need to cancel immediately.

  • lesterbenz LesterBenzBrewing (@lesterbenz) reported from Calgary, Alberta

    Hey @Shawhelp , any updates on cable tv not working in SE Calgary?

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • diamondlegacy2 Katie Hall (@diamondlegacy2) reported from Calgary, Alberta

    @Shawhelp Called today when my Internet and TV were out. Told that nothing can be done till tomorrow morning because it’s not a big enough problem. Told to figure it out until then. What do I do when I have to be online at 9 am.

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported from Calgary, Alberta

    I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc

  • pineda_deborah Deborah Pineda (@pineda_deborah) reported from Calgary, Alberta

    @Shawhelp good morning, my internet is down is there a problem in the

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw

  • K_O_cowtown 🏈 "digitus meus trahere" 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Is email server down this morning?

  • FrankMacMaster Frank P. MacMaster, PhD (@FrankMacMaster) reported from Calgary, Alberta

    @Shawhelp is there an outage in NW Calgary?

  • EeLosie RosieLonglastname (@EeLosie) reported from Calgary, Alberta

    @Shawhelp Is there an internet outage in the Vic Park area in Calgary? Haven’t had access to the internet since 5am

  • K_O_cowtown 🏈 “Carpe Eu” 🏈 (@K_O_cowtown) reported from Calgary, Alberta

    @Shawhelp Any issues in NW Calgary? Suddenly I have no TV or internet

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    @saidkim @Shawhelp I know! Must be an issue with the switch back to local networks.

  • Neil_Zee Neil Zeller (@Neil_Zee) reported from Calgary, Alberta

    Hey @Shawhelp. Maybe unplug your service for 10 seconds and plug it back in. We’re without football (or any channels) right now.

  • JasonJMilton Jason Milton (@JasonJMilton) reported from Calgary, Alberta

    @Shawhelp What is being done to fix the outage in South Calgary? Was just on phone with Shaw and possibly can't get services back til Sunday. I just signed a new commitment with shaw lastnight. Good thing I have 10 days to reconsider. #ShawHelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Exportbc Exportz (@Exportbc) reported

    @ShawInfo Seriously your loyal dept is allowed to YELL at customer and treat them like **** !!!

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp @Graham_CGY I wish I could rewind the clock by 10 days. A time when I had internet service. #dontgetcaught like I did. look for another provider. @shaw can't deliver the goods

  • kristianDavid kristianDavid (@kristianDavid) reported

    @Ihartcompassion @TELUSsupport @ShawInfo 👆same problem! I can't do anything on 5G when VPN is on. I also tried the iOS Private Relay which is Apple's build int VPN and no connection at all.

  • Cruisefan19 John (@Cruisefan19) reported

    Looking for an #internet provider. Please think again if you are looking @ShawInfo @Shawhelp. I'm a 20 year customer and have had no internet for 10 days with no end in sight. #poorcustomerservice doesn't think it's a priority to get it fixed. Please look for a #reliable option.

  • Cruisefan19 John (@Cruisefan19) reported

    @Shawhelp @ShawInfo can't get their #internet to work reliably. 14 days and nothing. techs come and can't fix the problem so I need another appointment. Don't let this be you. Look elsewhere for a quality service

  • Cruisefan19 John (@Cruisefan19) reported

    @shawinfo @Shawhelp #poorcustomerservice wants me to contact billing to ask for more compensation for having #nointernet for 14 days. You can't make this stuff up. What is customer service there for? . Do Better #jesse

  • zFDiNozzo [zF]Anthony DiNozzo (@zFDiNozzo) reported

    @brittlestar And everyone wonders why I am frustrated by the coming merger between @Rogers and @ShawInfo . Shaw fixes its problems without having to tweet it to millions. I don't want to be a Rogers customer. We need more competition not less!

  • Exportbc Exportz (@Exportbc) reported

    @Shawhelp Seriously your loyal dept is allowed to YELL at customer and treat them like **** !!! @TELUSsupport I might be given you a call and coming back , I least you never yell at me !

  • iloveshopping2 Honeysushiloki (@iloveshopping2) reported

    @Shawhelp you guys are terrible, having little to no internet for over 4 days now, typical. Crappy when you cannot enjoy a service you are paying for.

  • 123midnite Midnite (@123midnite) reported

    Aaand internet went down right before the main event. @Shawhelp SHAW SUCKS