Shaw

Shaw Outage Report in Airdrie, Alberta

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The latest reports from users having issues in Airdrie come from postal codes T4B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Airdrie, Alberta 11/20/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Airdrie, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Airdrie.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • darcydelorme77 Darcy (@darcydelorme77) reported from Airdrie, Alberta

    @Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on

  • daveyjay99 David James Tarka (@daveyjay99) reported from Calgary, Alberta

    Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up

  • m_nelson66 Mike Nelson (@m_nelson66) reported from Calgary, Alberta

    @ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable

  • ahung Angie Hung (@ahung) reported from Calgary, Alberta

    Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary

  • jiggykies Michael Kieswetter (@jiggykies) reported from Calgary, Alberta

    Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.

  • TechnicalBard Morgan Rodwell (@TechnicalBard) reported from Calgary, Alberta

    @jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...

  • newsmanbluesman Reg Curren (@newsmanbluesman) reported from Calgary, Alberta

    @Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.

  • bradprather Brad Prather (@bradprather) reported from Calgary, Alberta

    @Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!

  • Benjamin_Laird Ben Laird Photo (@Benjamin_Laird) reported from Calgary, Alberta

    @Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.

  • ryangillshares Ryan Gill (@ryangillshares) reported from Calgary, Alberta

    @Shawhelp no responses. sad service Shaw

  • DustinMorris13 DustinΞats (@DustinMorris13) reported from Calgary, Alberta

    @mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

  • LithiumNIN Gerk (@LithiumNIN) reported from Calgary, Alberta

    @Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs

  • sarahlhalprin Sarah Halprin (@sarahlhalprin) reported from Calgary, Alberta

    Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.

  • asilversnapshot A Silver Snapshot (@asilversnapshot) reported from Calgary, Alberta

    Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo

  • kristige11 Kristi Puszkar (@kristige11) reported from Calgary, Alberta

    @Z_enit @Shawhelp @TELUSsupport They're too bust trying to fix the email issue LOL #FirstWorldProblems

  • GoodrickC Teresa Goodrick (@GoodrickC) reported from Calgary, Alberta

    @Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working

  • sohotitsart Megan (@sohotitsart) reported from Calgary, Alberta

    My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.

  • Swirl_cakes Lynnette MacDonald (@Swirl_cakes) reported from Calgary, Alberta

    @Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.

  • kws79 Kirk W. Syrota (@kws79) reported from Calgary, Alberta

    @Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Offroutetom Thomas Huh (@Offroutetom) reported

    @Shawhelp My mother is 83, with Alzheimer's. Her 2019 net income was 20,028. Without access to senior aid programs like day homes, longterm care, social programs, etc... mostly stuck at home due to Covid. Can she please get help with her Shaw internet to make it more affordable?

  • SwiftySr Douglas D. Swift (@SwiftySr) reported

    @ShawInfo your customer service is appalling. Telus has been calling regularly. Time I listen to what they have to say

  • KAmbrosone Karen_A1976 (@KAmbrosone) reported

    @Shawhelp Any idea when TV will be up and running in Calgary? Been down since 6:30am.

  • 06yellowvette 06yellowvette (@06yellowvette) reported

    @Shawhelp Shaw has the worse customer service i think I've ever come across, 2 hour wait time is ******* bullshit,i can see me switching to telus even though they aren't any better

  • EricksonTerryL Terry (@EricksonTerryL) reported

    @Shawhelp Outage in west Edmonton

  • badcandy14 brad cunningham (@badcandy14) reported

    @Shawhelp having issues with our tv what number do you need account number if so account number is 029-0265-0502

  • rellaknight Cindy Knight (@rellaknight) reported

    @Shawhelp Still having problems in Fort Sask!

  • robinlear Robin Lear (Realtor) (@robinlear) reported from Calgary, Alberta

    @Shawhelp has the LIMITED CHANNEL issue been resolved...Asking for a TV ?

  • KerryA_ Kerry (@KerryA_) reported

    @Shawhelp Can you please respond to dms? This service used to be great but now it takes hours to get a response.

  • cathylynn64 Cathy (@cathylynn64) reported

    @Shawhelp Didn't work Al and chat support is ignoring me. Over 2 hours waiting