Shaw outages and service status in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  Dan (@PatronTqila) reported 6 minutes ago from Airdrie, Alberta

  @ShawInfo I got the 300mbps and I can’t even pass 100. The GIG package would give maybe 300mbps.. QUIT THROTTLING MY DAMN INTERNET CONNECTION

• 
  Darcy (@darcydelorme77) reported 10 minutes ago from Airdrie, Alberta

  @Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on

• 
  Elizabeth Sande (@Lizzzola) reported 20 minutes ago from Airdrie, Alberta

  @Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.

• 
  lyndarae@# (@flickncajun) reported 22 minutes ago from Airdrie, Alberta

  @Shawhelp as a 20 year customer No help

• 
  lyndarae@# (@flickncajun) reported 23 minutes ago from Airdrie, Alberta

  @Shawhelp been a customer 20 years

• 
  Dave Martin (@AlbertanDave) reported 30 minutes ago from Airdrie, Alberta

  Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!

• 
  Chandan Biswas (@BiswasAashu) reported 39 minutes ago from Airdrie, Alberta

  Using @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps

• 
  lyndarae@# (@flickncajun) reported 52 minutes ago from Airdrie, Alberta

  @Shawhelp does not help native people

• 
  𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported 52 minutes ago from Crossfield, Alberta

  Shaw wtf @ShawInfo no internet sucks

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rick Alsop (@RickAlsop) reported 8 minutes ago

  @Shawhelp Yes still issues as its not working

• 
  Don T Beakunt (@truebusterflash) reported 8 minutes ago

  @Shawhelp As an fyi, Xfinity stream is not working

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 11 minutes ago

  @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

• 
  Mr. C (@Me_Caramidaru) reported 12 minutes ago

  @Shawhelp Surrey Internet service down? again?

• 
  Vanessa (@Noosiekins) reported 13 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  'Nucknation (@surrey1111) reported 14 minutes ago

  @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 14 minutes ago

  @Shawhelp Yes, but that’s not the point. The point is releasing an app that doesn’t support iOS 26.4.2 - and thereby angering EVERY customer who has an Apple device. Fix it ASAP, and ensure future updates work for everyone before releasing it.

• 
  Guy_Barnabe (@GuyBarnabe) reported 14 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  nobody.hky (@nobodyhky) reported 16 minutes ago

  Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.

• 
  Chris Sigurdson (@sigurdson_chris) reported 18 minutes ago

  @Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?