Shaw

Shaw Outage Report in Airdrie, Alberta

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The latest reports from users having issues in Airdrie come from postal codes T4B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Airdrie, Alberta 02/17/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Airdrie, Alberta

The most recent Shaw outage reports came from the following cities: Calgary and Airdrie.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • chefLiana Liana Robberecht (@chefLiana) reported from Calgary, Alberta

    Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer

  • jasminejosiee Jasmine Josie (@jasminejosiee) reported from Calgary, Alberta

    @Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!

  • woodyda David Woodward (@woodyda) reported from Calgary, Alberta

    Trying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

  • ahung Angie Hung (@ahung) reported from Calgary, Alberta

    Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary

  • Contoors DanLipman (@Contoors) reported from Calgary, Alberta

    @Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.

  • Lynerd lynerd (@Lynerd) reported from Calgary, Alberta

    @Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.

  • christacole74 Christa Cole (@christacole74) reported from Calgary, Alberta

    @Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.

  • christacole74 Christa Cole (@christacole74) reported from Calgary, Alberta

    @Shawhelp My Internet is down and after a 2 minute unplug it won’t reset. Help! I work from home and need it to work.

  • sweetsbymelissa Melissa Lam (@sweetsbymelissa) reported from Calgary, Alberta

    @shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible

  • LyverJohn Jason Lyver (@LyverJohn) reported from Calgary, Alberta

    Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo

  • heatherwilkey Heather ‘Freckle Face’ Wilkey (@heatherwilkey) reported from Calgary, Alberta

    @Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP

  • asilversnapshot A Silver Snapshot (@asilversnapshot) reported from Calgary, Alberta

    Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo

  • ianprocter Ian Procter (@ianprocter) reported from Calgary, Alberta

    @Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days

  • Lynerd Saperlipopette (@Lynerd) reported from Calgary, Alberta

    @Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”

  • TechnicalBard Morgan Rodwell (@TechnicalBard) reported from Calgary, Alberta

    @jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...

  • TommyChong840 Commie Tommy Chong (@TommyChong840) reported from Calgary, Alberta

    @Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.

  • LyverJohn Jason Lyver (@LyverJohn) reported from Calgary, Alberta

    Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.

  • GJM1978 J Gaudet (@GJM1978) reported from Calgary, Alberta

    My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet

  • RonanCockar Ronan Cockar (@RonanCockar) reported from Calgary, Alberta

    @ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cobra5oh Cobra5oh (@cobra5oh) reported

    @ZeegersTV @Shawhelp @ShawInfo At some point you will need to care about your customers. Numerous times this has been brought to your attention and no movement has been made to remedy the situation. This man is trying to earn a living and you won't help. Shawdy service.

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp I've gone down this road multiple times. I've had multiple technicians out. I've also had multiple area issue tickets created, closed and no solution. We also have a WFH employee with shaw at this line and THEY can't get solutions through their bosses contacts. Were past this.

  • jaypdonovan Jay Donovan 📻 (@jaypdonovan) reported

    Shaw: Okay so you’ve got a faulty box so we’ll send you a new one and you don’t have to return the broken one. Also Shaw: We’re charging you for the old one because we didn’t receive it. #brutal @ShawInfo #crooks

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp @ShawInfo CAN YOU PLEASE FIX YOUR INTERNET IN MY AREA THIS HAS BEEN GOING ON FOR MULTIPLE YEARS DO I NEED TO SIGN A SBO CONTRACT AND THEN SUE TO GET SOMETHING DONE? THIS IS INFURIATING All I want is reliable service and I'm a happy camper.

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp This achieves nothing. I'm going to need something larger than this. We had active incident tickets that ended up being closed and nothing fixed. I'm sitting at 6% loss. You have employees that work here from this address and THEY can't work or access VPN's WHAT WILL BE DONE

  • Neota4 Neota 🧚‍♀️🇨🇦✌💗 (@Neota4) reported

    Hey @Shawhelp My TV won't change channels, says there's a "connection issue" I can't access your App about it because I have to force stop the app every time to open it. I sure pay a LOT of money for piss poor connection. It's the #nhlplayoffs No time to F around.

  • Glorie4414 glorie_dayz (@Glorie4414) reported

    @nathaliejacoby1 I tried. But @ShawInfo has only 2 options - a la carte - which you build yourself and costs triple or you have to take everything including Fox. It's ridiculous that in 2022 a streaming service doesn't provide choice.

  • Vroom1x troung (@Vroom1x) reported

    @coochielova @ShawInfo SHAW IS SO **** I COULD BE GOLD 1 RIGHT NOW BUT BECAUSE I CANT HOLD AWPS WITH 50 PING I AM SILVER 2 @ShawInfo

  • Jaykoh_ Ryan (@Jaykoh_) reported

    @coochielova @ShawInfo LOL this is fax tho @ShawInfo PLEASE fix your ****

  • coochielova Guy fury (@coochielova) reported

    @Jaykoh_ @ShawInfo @ShawInfo another unsatisfied customer, what a ******* joke.