Shaw outages and service status in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  lyndarae@# (@flickncajun) reported 3 minutes ago from Airdrie, Alberta

  @Shawhelp been a customer 20 years

• 
  Dave Martin (@AlbertanDave) reported 12 minutes ago from Airdrie, Alberta

  Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!

• 
  𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported 13 minutes ago from Crossfield, Alberta

  Shaw wtf @ShawInfo no internet sucks

• 
  lyndarae@# (@flickncajun) reported 18 minutes ago from Airdrie, Alberta

  @Shawhelp does not help native people

• 
  Dan (@PatronTqila) reported 30 minutes ago from Airdrie, Alberta

  @ShawInfo I got the 300mbps and I can’t even pass 100. The GIG package would give maybe 300mbps.. QUIT THROTTLING MY DAMN INTERNET CONNECTION

• 
  Darcy (@darcydelorme77) reported 41 minutes ago from Airdrie, Alberta

  @Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on

• 
  Chandan Biswas (@BiswasAashu) reported 41 minutes ago from Airdrie, Alberta

  Using @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps

• 
  lyndarae@# (@flickncajun) reported 48 minutes ago from Airdrie, Alberta

  @Shawhelp as a 20 year customer No help

• 
  Elizabeth Sande (@Lizzzola) reported 57 minutes ago from Airdrie, Alberta

  @Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 2 seconds ago

  @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

• 
  Marty Chan (@Marty_Chan) reported 7 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.

• 
  Deborah Pineda (@pineda_deborah) reported 10 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹

• 
  TC-VAN (@RageGeist) reported 11 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 12 minutes ago

  @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 18 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  Kathryn Taylor (@katinedmonton) reported 20 minutes ago

  What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

• 
  Hexadus (@Mr_Hexadus) reported 20 minutes ago

  (Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 24 minutes ago

  @Shawhelp Yes, but that’s not the point. The point is releasing an app that doesn’t support iOS 26.4.2 - and thereby angering EVERY customer who has an Apple device. Fix it ASAP, and ensure future updates work for everyone before releasing it.

• 
  Ugabug (@MaryPChipman) reported 31 minutes ago

  @Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.