Shaw Outage Report in Airdrie, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Airdrie, Alberta
The most recent Shaw outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Kristi Puszkar
(@kristige11) reported
from
Calgary, Alberta
@Z_enit @Shawhelp @TELUSsupport They're too bust trying to fix the email issue LOL #FirstWorldProblems
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Angie Hung
(@ahung) reported
from
Calgary, Alberta
Another @Shawhelp outage tonight, all channels have gone completely dark with a blank screen in the middle of watching and recording a program #Shaw #outage #Calgary
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David James Tarka
(@daveyjay99) reported
from
Calgary, Alberta
Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up
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Reg Curren
(@newsmanbluesman) reported
from
Calgary, Alberta
@Shawhelp our Bluesky service is more like black sky at the moment. This is the second time in a month that it just stopped working for no apparent reason. We have made no changes. Last time disconnected cables etc. It eventually came back on. Tried reboot tonight. Nothing.
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Ryan Gill
(@ryangillshares) reported
from
Calgary, Alberta
@Shawhelp no responses. sad service Shaw
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Brad Prather
(@bradprather) reported
from
Calgary, Alberta
@Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!
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Lynnette MacDonald
(@Swirl_cakes) reported
from
Calgary, Alberta
@Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.
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Michael Kieswetter
(@jiggykies) reported
from
Calgary, Alberta
Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO
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Mike Nelson
(@m_nelson66) reported
from
Calgary, Alberta
@ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable
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Megan
(@sohotitsart) reported
from
Calgary, Alberta
My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.
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Darcy
(@darcydelorme77) reported
from
Airdrie, Alberta
@Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on
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Ronan Cockar
(@RonanCockar) reported
from
Calgary, Alberta
@ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....
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A Silver Snapshot
(@asilversnapshot) reported
from
Calgary, Alberta
Experiencing Internet outage in NW Calgary & unable to find any updates. @ShawDirect @Shawhelp @ShawInfo
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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Ben Laird Photo
(@Benjamin_Laird) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.
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Teresa Goodrick
(@GoodrickC) reported
from
Calgary, Alberta
@Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working
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Gerk
(@LithiumNIN) reported
from
Calgary, Alberta
@Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs
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Morgan Rodwell
(@TechnicalBard) reported
from
Calgary, Alberta
@jkenney Too bad I can't watch it because @enmax fried my @shawhelp PVR gateway this morning...
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Ian Procter
(@ianprocter) reported
from
Calgary, Alberta
@Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Just Pedro
(@Pey_DayYEG) reported
Now I’ll never know what happens to “The Grinch who stole Christmas” thanks @ShawInfo @Shawhelp #ShawCableDown
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Camila Venegas (De Pinto)
(@camila_venegas1) reported
@Shawhelp Hey! My blue curve (cable) is not working, it’s been a while already, what’s going on? How can I fix it?
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Writerchick is Fully Vaccinated
(@BBwriterchick) reported
Blue Curve down again. @shawhelp sucks. No response on phone or live chat. $216 bucks a month for **** service. I’m calling @telus in the morning. You just lost a 35 year customer.
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Greg Allen
(@fxfxtrader) reported
@CaptainKirk604 @Shawhelp Yes they are having issues everywhere. Saanich is down
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Curtis Sheppard
(@Skinnybinnie123) reported
@a_m_kroll @ShawInfo We had it back briefly then same problem. Channels wouldn't load.
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Nextarity2
(@Nextarity2) reported
@Shawhelp Bro. This is a ****** cable provider if you're not gonna fix the outage.
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CatherineW
(@cdwcalgary) reported
@soloadventurer @Crackmacs @Shawhelp Shaw website says the problem is with Blue curve. I have older boxes which might be why mine is working
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Doreen
(@crazygrandma4) reported
@Shawhelp I’m sitting here looking at a tv that doesn’t work Shaw is not working and that’s a pain in the butt. Thanks
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Happywino
(@Happywino2) reported
@ShawInfo Can I maybe just get some TV service that works?
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Jodi C✌
(@soloadventurer) reported
@rockabillyon20 @Crackmacs @Shawhelp Same here, at least a month. Our contract is up in Jan and I joked (or not joked) that they're slowly making our service worse and worse so we pay for a bigger package.