Shaw Outage Report in Airdrie, Alberta

@Shawhelp uhm.. Internet keeps going off and on.. already reset gateway.. Issues in Calgary?

@Shawhelp Have been having slow internet on and off the last few days and my internet just crashed twice during a video call. Have tried restarting modem but haven’t seen a difference. Having issues on both computer and phone. Any advice?

@Shawhelp is there an internet outage in Calgary? Lost connection twice now. Just restarting router to see if that fixes it

@Shawhelp you realize that you charge real people real money for a service right? Would’ve loved to watch the world juniors tonight

@Shawhelp The issue is not account specific.

@Shawhelp ive had a problem with my home Wifi thats being going on for days. I was offered an Engineer a day ago, so I need somebody to listen and not go through off the shelf advice. The problem is my Wifi is half of what it was.

@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service

@enmax @Shawhelp — When can I meet with my *** Fong Clan on @Twitch? We were going to have hot pot live together but your service outage in my area has ruined those plans...

@Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds

Hey @Shawhelp, any service disruptions/ problems in the downtown Calgary/ Beltline area? Our internet service has been cutting in and out all day.

@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.

@Shawhelp constant problems either on wired or wireless getting less than 150 Mbps when im paying for 300

@SAndersonshpk @Shawhelp Been on shaw service chat 3 times in last month. CNN & AMC don't work... I pay for them. Internet upload rate drops well below 1mbps randomly about every 5 days (which stops me from doing a virtual classroom for teaching live online). Answer always reset all, and never works. 🤬

@newfiehun @Shawhelp @TSN_Sports Weird. We haven't had any issues with the broadcast.

@Shawhelp is there an issue in NW Calgary? Internet has been going on and off all night

@Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)

Well *** fong, Due to a massive @ENMAX outage in my area, my @ShawInfo internet is currently down. So we’re going back to the basics tonight — streaming off my phone! This also means no games after dinner and no @StreamRaiders. Sorry about this *** Fong

@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

@ShawInfo . After more than 30 years a @ShawInfo customer , had THE worst customer service ever today. Need to look at other options

We “upgraded” from the Shaw Gateway to Blue Curve... too bad the app was anything but an upgrade. I used to be able to set my PVR from the app on my phone. Miss that... @ShawInfo @Shawhelp

@Shawhelp I have since Thursday. Still no answers. If you’ve got a number with a person who would actually care or help...feel free to DM.

Any idea why my internet is down @Shawhelp

@Shawhelp nope. not at all what happened. Very, very disappointed in Shaw's customer service. Looking at other providers now.

.@Shawhelp our service keeps on not working. Tried rebooting the router multiple times. It’ll give us internet for like 2 seconds and then stops working. #0mbps #usingmobiledata #why

@Shawhelp why my internet be so slow ??? 🤔🤔🤔 last two weeks been real slow

@TheChaseLemon @Shawhelp @ShawInfo It's interesting to tell someone your dad died, give them the ph # and email address, and be told "you didnt give me any account info" - there was no 'lets see how we can help' or 'the next steps we might want to take are...' Just totally uncaring and really really juvenile

How @ShawInfo has treated my girlfriend during the pandemic is horrible! I will NEVER use Shaw and will tell everyone I know to not use them as well... shame on you Shaw!!

@Shawhelp Is there an outage downtown Calgary right now?

@Shawhelp I am incredibly disappointed with the help I am not receiving. Since switching to Shaw Mobile I have been unable to receive incoming calls for multiple days on 2 occasions. Today I was told I would have to wait 3-5 business days for any type of resolution. This sucks.

@Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!