Shaw Outage Report in Airdrie, Alberta
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The latest reports from users having issues in Airdrie come from postal codes T4B.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Airdrie, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
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| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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Jason Lyver
(@LyverJohn) reported
from
Calgary, Alberta
Another day and still no answers @Shawhelp I guess this is a new way of customer service. @ShawInfo
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Ronan Cockar
(@RonanCockar) reported
from
Calgary, Alberta
@ShawDirect @Shawhelp So tried the chat option and requested someone call me. I want to cancel all my services. The guy tells me to call you. I have wasted 4 plus hours.....
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Melissa Lam
(@sweetsbymelissa) reported
from
Calgary, Alberta
@shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible
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Dwayne Krywulak
(@dkrywulak19) reported
from
Calgary, Alberta
@Shawhelp really second guessing if I should continue service. Trying to deal with billing now for 3 days. Just spent 30 minutes being told by a CSR that I’m trying to confuse her. My apologies, didn’t know I’m suppose to train your staff to answer simple questions. #FACTS
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Jasmine Josie
(@jasminejosiee) reported
from
Calgary, Alberta
@Shawhelp we’ve tried everything to get our internet to work. But it’s just not working. Help!
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Saperlipopette
(@Lynerd) reported
from
Calgary, Alberta
@Shawhelp I don’t have account issues, I was correcting the typo in the initial tweet. It’s not “who”’s”, it’s “whose”
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Liana Robberecht
(@chefLiana) reported
from
Calgary, Alberta
Please @ShawInfo after waiting an hr for call back & then I did get my call - I also got a message that my call was unable to be processed -“good-bye” cluck a hang up . I’m on call wait for 101 min again - pls don’t hang up again - I need you , sincerely paying customer
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Commie Tommy Chong
(@TommyChong840) reported
from
Calgary, Alberta
@Shawhelp it's like you don't want me to add additional services to my account. I'll be cancelling the services I do have because you won't give me the new customer pricing on my new service.
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lynerd
(@Lynerd) reported
from
Calgary, Alberta
@Shawhelp I find navigating on the box is absolute shit. The page down doesn’t work so you essentially have to go through 29 pages of content individually. It also doesn’t keep track of what you’ve watched so you have to remember which episode you last watched.
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David Woodward
(@woodyda) reported
from
Calgary, Alberta
Trying to watch the #2019Elections coverage, into day two of a major Shaw TV fail @Shawhelp Black screen, no audio, terrible. DO NOT sign up for #Shaw Blue Curve. Zero customer service. Don’t make my mistake. You’re welcome.
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𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶
(@mister3169) reported
from
Crossfield, Alberta
Shaw wtf @ShawInfo no internet sucks
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Heather ‘Freckle Face’ Wilkey
(@heatherwilkey) reported
from
Calgary, Alberta
@Shawhelp She has been on your chat 3 times, waits 10 min someone asks a question then transfers her only to wait another 15. Now they are saying they can’t come back until SUNDAY. She has already waited a week for service and the guy left without making it work! HELP
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Ian Procter
(@ianprocter) reported
from
Calgary, Alberta
@Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days
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Christa Cole
(@christacole74) reported
from
Calgary, Alberta
@Shawhelp My Internet has crashed multiple times the last two days. Can you please help. Unplugged multiple times.
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J Gaudet
(@GJM1978) reported
from
Calgary, Alberta
My internet keeps dropping. @Shawhelp help! #YYC #shaw #internet
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Jason Lyver
(@LyverJohn) reported
from
Calgary, Alberta
Another day and yet @Shawhelp @ShawInfo is yet not solving the issue just keep saying it is on the back end. This lack of service and answers is not good enough.
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DanLipman
(@Contoors) reported
from
Calgary, Alberta
@Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.
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Christa Cole
(@christacole74) reported
from
Calgary, Alberta
@Shawhelp My Internet is down and after a 2 minute unplug it won’t reset. Help! I work from home and need it to work.
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Dave Martin
(@AlbertanDave) reported
from
Airdrie, Alberta
Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Amir Soliman
(@RoteenMml) reported
@ShawInfo More than 8 hours no Internet bad service I missed online class, exam and too many things to do online!!!👎🏻👎🏻👎🏻👎🏻 Are you gonna compensate me fir that?? #shaw_bad_service
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CanadaIsMyHome
(@CanadaIsMyHome1) reported
Is it just me or is @ShawInfo always having issues with their service and no matter the date and time, they are always experiencing higher than usual call volume? Is the base call volume based on 1993? #serviceinteruption
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Chris McCue
(@McCueChris) reported
@pfak @Shawhelp @TELUS is very responsive. They have a great chat help feature and their technicians show up promptly. Too bad the lot of them can’t figure out how to make my TV work.
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raj
(@luddu) reported
@ShawInfo Hey shaw why does your customer service is so poor?!?! All your staff are on different page when it comes to information ?!?! #poorservice
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Timothy Pigeon
(@timo_pigeon) reported
@Shawhelp any idea when service will be restored to the Varsity area of Calgary? Going on 5/6 hours of no service. #yyc
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Doug Crone
(@dougcrone) reported
@Shawhelp Internet, tv and phone have been down close to 2 hours in McKenzie Lake area of Calgary. These outages are happening way too often. What the heck is going on?
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SoSo
(@so77) reported
@Shawhelp there any issues in the NW - speed tests are way below norms on all my devices
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kaycee
(@igotdanutz) reported
@Shawhelp Is there an issue in the Thornecliffe area ? No service all down
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Kevin Grout
(@kevingrout) reported
@Shawhelp I dm’ed about an hour ago. We have power at our home in Saanich near View Royal. But no internet service. Any idea how long it will be down?
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Ian Mussallam
(@imussallam) reported
@Shawhelp @misswongback Website says resolved, but I’m in Varsity and issue is still not resolved