Shaw Outage Report in Airdrie, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Airdrie, Alberta
The most recent Shaw outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Total Blackout | |
| Calgary |
Total Blackout | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Michael Kieswetter
(@jiggykies) reported
from
Calgary, Alberta
Alright @HBOCanada ...... fineeeeee ........ take my money !!! I need my @GameOfThrones fix. You now have me as a first time subscriber for the next 2 months. Cheers. 🍻 @ShawInfo #GOT #GameofThrones #yyc @Shawhelp #HBO
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Gerk
(@LithiumNIN) reported
from
Calgary, Alberta
@Shawhelp Yeah its back, I'm just letting you know it went down during overtime of a game 7 in the playoffs
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PjCharlier
(@pjcharlier) reported
from
Calgary, Alberta
@Shawhelp internet and cable down again it DeerRidge!
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Teresa Goodrick
(@GoodrickC) reported
from
Calgary, Alberta
@Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working
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Brad Prather
(@bradprather) reported
from
Calgary, Alberta
@Shawhelp just got new blue sky modem@for my computer... put call in for support 30 minutes ago!!! Would like to get back to work here!!!!
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mccree
(@mccree13) reported
from
Calgary, Alberta
@Shawhelp is there an outage in country hills in Calgary. No tv or internet.
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Ben Laird Photo
(@Benjamin_Laird) reported
from
Calgary, Alberta
@Shawhelp @ShawInfo hi there. Trying to make a payment on the website but the payment keeps getting declined. There is enough avail credit on my card. Please help.
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Sarah Halprin
(@sarahlhalprin) reported
from
Calgary, Alberta
Holy hell @Shawhelp just had THE worst on phone customer service experience ever. Service is seriously declining for the amount of money I pay.
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Karen Preddy
(@preddyk2) reported
from
Calgary, Alberta
@Shawhelp Just had a service tech at my house. Said there's a glitch with the new modems and to switch back to the 150 modem
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp He helped solve the problem but also treated me like a criminal that refused to listen to the customer. Get your shit together, Shaw.
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GrinStarr
(@anothersupersta) reported
from
Calgary, Alberta
To little to late. Tired of technical service to house every 6 months because of signal loss. Just cut cord and returning gear saturday. See ya @Shawhelp #yyc
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Phil Moir
(@philsadad) reported
from
Calgary, Alberta
@hallofchristian @MLBTV @MLBNetwork @Shawhelp I've done the same with an HD version of NFL network and not even a reply back to say no.
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ERIN! at the Disco
(@purpledcake) reported
from
Calgary, Alberta
Good lord @Shawhelp please tell me this internet outage is almost fixed
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Crystal Jepsen
(@cl_jepsen) reported
from
Calgary, Alberta
@Shawhelp third time this week my internet has been down 😢
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Mike Nelson
(@m_nelson66) reported
from
Calgary, Alberta
@ShawInfo so far have spent close to an hour 2 days in a row waiting for someone to answer a phone. Trying to disconnect service because of a move. I guess the strategy is “ if we don’t answer the phone they can’t cancel”. #frustrated #poorservice my time is more valuable
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Lynnette MacDonald
(@Swirl_cakes) reported
from
Calgary, Alberta
@Shawhelp can you please take away Shaw Passpoint as it doesn’t work and won’t allow you to forgot the network.
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Kirk W. Syrota
(@kws79) reported
from
Calgary, Alberta
@Shawhelp It's bad enough I've been overpaying for my previous package to the point of bankruptcy before I renegotiated my new 2 year deal, I don't need to be talked down to like a child.
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Darcy
(@darcydelorme77) reported
from
Airdrie, Alberta
@Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on
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David James Tarka
(@daveyjay99) reported
from
Calgary, Alberta
Got treated like crap @Shawhelp today, told me I have to wait a week till I get “regular” coverage, when asked for compensation they hung up
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Megan
(@sohotitsart) reported
from
Calgary, Alberta
My @ShawInfo internet connection has been awful lately. Super slow & inconsistent. I’ve phoned tech support twice & am getting tired of it. First guy blamed Twitter & my devices. Second guy agreed that was BS but his “fix” only lasted a couple of days.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Cassie H
(@Cass403) reported
@ShawInfo our internet is down help
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Sud
(@DaSud) reported
@Shawhelp I'm getting a "HTTP ERROR 400 Problem accessing /service/preauth. Reason: account is not active:" on a bunch of my emails, please advise what I can do about it.
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FUTrucking22🇨🇦⭕
(@FUTrucking21) reported
@Shawhelp why do i get disconnected all day. How should i play online. Its sucks.
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Mike Raven
(@DR_Ravenstein) reported
@Shawhelp Yes. More than one person has mentioned in passing that Shaw was getting out of handling email service like Telus did. I found that odd since I have never received any notice by Shaw myself. I am trying to find the source of this rumour.
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Fr. Darryl Millette
(@frdarryl) reported
@Shawhelp Thanks again. Through the chat we figured it’s an issue that a technician needs to come and fix. Appointment has been made. I also want to give huge props to the chat support person (wish I had the name) - very thorough troubleshooting and super helpful! 👏👏👏
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Victor Q
(@VictorQuotek) reported
@doomtroll840 @ShawInfo They have been throttling the speeds and more focused on only the bottom line I guess. same issue
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Jared Spruyt
(@JaredSpruyt) reported
@czemeres @Shawhelp I have Sasktel and it’s not working either
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Chris Visser
(@VisserMagic) reported
@Shawhelp now a week into 6 mbps DL speed. 2 days after I saw a tech who couldn't help. Was hoping for an update or a timeline on my 300 internet. Tried DMing 30 min ago. No response. Im worried for the support staff there. Someone please check on them. I fear the worst. #help
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Eric Chu
(@ericzchu) reported
@Shawhelp is there an internet outage is Haysboro in Calgary?
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Chris Visser
(@VisserMagic) reported
@Shawhelp TBH, I'd switch companies already as6mbps DL internet just doesn't work during work from home orders for weeks if not months at a time. The wife is far more forgiving than I am. Perhaps we could switch and come back after you guys get around to working your stuff out next month.