Shaw Outage Report in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Airdrie, Alberta

The most recent Shaw outage reports came from the following cities: Airdrie.

City	Problem Type	Report Time
Airdrie	Internet	1 month ago
Airdrie	Wi-fi	2 months ago
Airdrie	Internet	2 months ago
Airdrie	Internet	2 months ago
Airdrie	Internet	2 months ago
Airdrie	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  Elizabeth Sande (@Lizzzola) reported 2 minutes ago from Airdrie, Alberta

  @Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.

• 
  Dave Martin (@AlbertanDave) reported 32 minutes ago from Airdrie, Alberta

  Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!

• 
  Darcy (@darcydelorme77) reported 32 minutes ago from Airdrie, Alberta

  @Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on

• 
  Dan (@PatronTqila) reported 36 minutes ago from Airdrie, Alberta

  @ShawInfo I got the 300mbps and I can’t even pass 100. The GIG package would give maybe 300mbps.. QUIT THROTTLING MY DAMN INTERNET CONNECTION

• 
  Chandan Biswas (@BiswasAashu) reported 41 minutes ago from Airdrie, Alberta

  Using @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps

• 
  lyndarae@# (@flickncajun) reported 47 minutes ago from Airdrie, Alberta

  @Shawhelp been a customer 20 years

• 
  𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported 55 minutes ago from Crossfield, Alberta

  Shaw wtf @ShawInfo no internet sucks

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nitya (@IyerNitya07) reported 6 minutes ago

  @Shawhelp Extremely disappointing. No Internet for 3 days because of outage. Customer service cooly tells to cancel service if that's what we want. Without any Internet customers are still asked to pay $300 for cancellation when they decide to choose a better service like Telus.

• 
  Shane Bos 🇨🇦 (@Bosman71) reported 6 minutes ago

  @LindaYrg @Shawhelp I just called and it is on the voice message with no know eta on a resolution. But yeah also didn’t see any notice of the issue on the website.

• 
  Tony STENNER (@TonyStenner) reported 7 minutes ago

  @Shawhelp do you have a service outage in surrey, bc?

• 
  ****🏳️‍🌈 (@RizingChaos) reported 14 minutes ago

  @ShawInfo hey how many service calls does it take to replace the underground cable? We’re at 4+ calls, 2 cables on the ground across the alley and TWO paying customers absolutely not happy.

• 
  Shannon ******* (@shanraht) reported 23 minutes ago

  @Shawhelp yes I don't have service, but can you tell me why? Will we be compensated for almost 24hrs of no service?

• 
  Chris (@_chrisvb) reported 28 minutes ago

  @shanraht @Shawhelp This answer does not tell us why there has been an outage for so long.

• 
  Ryan Stinson (@ryanstinson) reported 31 minutes ago

  Yesterday I decided to move my modem/router to get better coverage. I turn it on and now lights just flash. @Shawhelp tells me there’s an outage but their site says nothing. What are you supposed to do when you wfh and heavily depend on it??

• 
  Shannon ******* (@shanraht) reported 33 minutes ago

  @Shawhelp any idea when service will be back up and running in Olds?

• 
  Bruce Cullen (@BACullenyyc) reported 33 minutes ago

  @Shawhelp - what’s up with the Internet speeds in Calgary. All day intermittently useless. #fail

• 
  S D (@twiterchitchat) reported 35 minutes ago

  @ShawInfo @PrideatWorkCAN How about trying to keep straight people using Shaw internet even after using The services for over 10 years and offer them good rates? You lost us as customers when Telus offered us 1000gb for $79/month. And u wanted $89/mo for 500gb!! Shaw sucks . Keep the pride happy I guess