Shaw outages and service status in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  lyndarae@# (@flickncajun) reported 19 minutes ago from Airdrie, Alberta

  @Shawhelp been a customer 20 years

• 
  lyndarae@# (@flickncajun) reported 26 minutes ago from Airdrie, Alberta

  @Shawhelp as a 20 year customer No help

• 
  Chandan Biswas (@BiswasAashu) reported 36 minutes ago from Airdrie, Alberta

  Using @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps

• 
  Darcy (@darcydelorme77) reported 41 minutes ago from Airdrie, Alberta

  @Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on

• 
  𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported 50 minutes ago from Crossfield, Alberta

  Shaw wtf @ShawInfo no internet sucks

• 
  lyndarae@# (@flickncajun) reported 53 minutes ago from Airdrie, Alberta

  @Shawhelp does not help native people

• 
  Dan (@PatronTqila) reported 55 minutes ago from Airdrie, Alberta

  @ShawInfo I got the 300mbps and I can’t even pass 100. The GIG package would give maybe 300mbps.. QUIT THROTTLING MY DAMN INTERNET CONNECTION

• 
  Dave Martin (@AlbertanDave) reported 55 minutes ago from Airdrie, Alberta

  Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!

• 
  Elizabeth Sande (@Lizzzola) reported 57 minutes ago from Airdrie, Alberta

  @Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roger Wild (@rojwild) reported 7 minutes ago

  @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time

• 
  OC_2030 (@oc_2030_vision) reported 8 minutes ago

  @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 10 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  O.A (@dae_j01) reported 11 minutes ago

  @Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.

• 
  Ron McNeil (@DzynrRon) reported 16 minutes ago

  @Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...

• 
  Vanessa (@Noosiekins) reported 20 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  Marty Chan (@Marty_Chan) reported 21 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.

• 
  TC-VAN (@RageGeist) reported 24 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Bri (@cyberqt) reported 26 minutes ago

  @TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)

• 
  Lane (@aWandererYEG) reported 26 minutes ago

  *** you @ShawInfo … worst service on the planet.