Shaw outages and service status in Airdrie, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Airdrie, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received May 11, 12:03 PM EDT.
- Internet (50%)
- TV (50%)
The latest reports from users having issues in Airdrie come from postal codes T4B .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Airdrie, Alberta
The most recent Shaw outage reports came from the following cities: Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie
|
TV | 4 days ago |
|
Airdrie
|
Internet | 9 days ago |
Community Discussion
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Shaw Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Dan (@PatronTqila) reported from Airdrie, Alberta@ShawInfo I got the 300mbps and I can’t even pass 100. The GIG package would give maybe 300mbps.. QUIT THROTTLING MY DAMN INTERNET CONNECTION
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Dave Martin (@AlbertanDave) reported from Airdrie, AlbertaThank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!
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Darcy (@darcydelorme77) reported from Airdrie, Alberta@Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on
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Chandan Biswas (@BiswasAashu) reported from Airdrie, AlbertaUsing @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps
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Elizabeth Sande (@Lizzzola) reported from Airdrie, Alberta@Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Taylor (@katinedmonton) reportedWhat is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service
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D (@superdaddoo) reported@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
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bc_2027 (@bc_2030_vision) reported@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
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RogersHelps (@RogersHelps) reported@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric
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DJ Phoenix (@DJPh03NiX) reported@Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.
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j a (Puffin) (@P_u_f_f_i_n_) reported@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
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Rick Alsop (@RickAlsop) reported@Shawhelp Yes still issues as its not working
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported@Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.
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Megan (@M_So) reportedIs anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…