Shaw outages and service status in Airdrie, Alberta

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map

Shaw generated 1 outage signal in the last 24 hours around Airdrie, including 1 direct report.
The most common problems reported in this area mention E-mail.
The most recent signal from this area was received Aug 10, 3:58 PM EDT.

E-mail (100%)

The latest reports from users having issues in Airdrie come from postal codes T4B .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Airdrie	Baseline
Aug 10, 3:20 AM EDT	0	0	0
Aug 10, 3:40 AM EDT	0	0	0
Aug 10, 4:00 AM EDT	0	0	0
Aug 10, 4:20 AM EDT	0	0	0
Aug 10, 4:40 AM EDT	0	0	0
Aug 10, 5:00 AM EDT	0	0	0
Aug 10, 5:20 AM EDT	0	0	0
Aug 10, 5:40 AM EDT	0	0	0
Aug 10, 6:00 AM EDT	0	0	0
Aug 10, 6:20 AM EDT	0	0	0
Aug 10, 6:40 AM EDT	0	0	0
Aug 10, 7:00 AM EDT	0	0	0
Aug 10, 7:20 AM EDT	0	0	0
Aug 10, 7:40 AM EDT	0	0	0
Aug 10, 8:00 AM EDT	0	0	0
Aug 10, 8:20 AM EDT	0	0	0
Aug 10, 8:40 AM EDT	0	0	0
Aug 10, 9:00 AM EDT	0	0	0
Aug 10, 9:20 AM EDT	0	0	0
Aug 10, 9:40 AM EDT	0	0	0
Aug 10, 10:00 AM EDT	0	0	0
Aug 10, 10:20 AM EDT	0	0	0
Aug 10, 10:40 AM EDT	0	0	0
Aug 10, 11:00 AM EDT	0	0	0
Aug 10, 11:20 AM EDT	0	0	0
Aug 10, 11:40 AM EDT	0	0	0
Aug 10, 12:00 PM EDT	0	0	0
Aug 10, 12:20 PM EDT	0	0	0
Aug 10, 12:40 PM EDT	0	0	0
Aug 10, 1:00 PM EDT	0	0	0
Aug 10, 1:20 PM EDT	0	0	0
Aug 10, 1:40 PM EDT	0	0	0
Aug 10, 2:00 PM EDT	0	0	0
Aug 10, 2:20 PM EDT	0	0	0
Aug 10, 2:40 PM EDT	0	0	0
Aug 10, 3:00 PM EDT	0	0	0
Aug 10, 3:20 PM EDT	0	0	0
Aug 10, 3:40 PM EDT	0	0	0
Aug 10, 4:00 PM EDT	0	0	0
Aug 10, 4:20 PM EDT	0	0	0
Aug 10, 4:40 PM EDT	0	0	0
Aug 10, 5:00 PM EDT	0	0	0
Aug 10, 5:20 PM EDT	0	0	0
Aug 10, 5:40 PM EDT	0	0	0
Aug 10, 6:00 PM EDT	0	0	0
Aug 10, 6:20 PM EDT	0	0	0
Aug 10, 6:40 PM EDT	0	0	0
Aug 10, 7:00 PM EDT	0	0	0
Aug 10, 7:20 PM EDT	0	0	0
Aug 10, 7:40 PM EDT	0	0	0
Aug 10, 8:00 PM EDT	0	0	0
Aug 10, 8:20 PM EDT	0	0	0
Aug 10, 8:40 PM EDT	0	0	0
Aug 10, 9:00 PM EDT	0	0	0
Aug 10, 9:20 PM EDT	0	0	0
Aug 10, 9:40 PM EDT	0	0	0
Aug 10, 10:00 PM EDT	0	0	0
Aug 10, 10:20 PM EDT	0	0	0
Aug 10, 10:40 PM EDT	0	0	0
Aug 10, 11:00 PM EDT	0	0	0
Aug 10, 11:20 PM EDT	0	0	0
Aug 10, 11:40 PM EDT	0	0	0
Aug 11, 12:00 AM EDT	0	0	0
Aug 11, 12:20 AM EDT	0	0	0
Aug 11, 12:40 AM EDT	0	0	0
Aug 11, 1:00 AM EDT	0	0	0
Aug 11, 1:20 AM EDT	0	0	0
Aug 11, 1:40 AM EDT	0	0	0
Aug 11, 2:00 AM EDT	0	0	0
Aug 11, 2:20 AM EDT	0	0	0
Aug 11, 2:40 AM EDT	0	0	0
Aug 11, 3:00 AM EDT	0	0	0
Aug 11, 3:20 AM EDT	0	0	0

August 11: Problems at Shaw

Shaw is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Airdrie, Alberta

The most recent Shaw outage reports came from the following cities: Airdrie.

City	Problem Type	Report Time
Airdrie	E-mail	12 hours ago
Airdrie	Wi-fi	3 months ago

Community Discussion

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Shaw Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

lyndarae@# (@flickncajun) reported 1 minute ago from Airdrie, Alberta
@Shawhelp does not help native people
𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported 14 minutes ago from Crossfield, Alberta
Shaw wtf @ShawInfo no internet sucks
lyndarae@# (@flickncajun) reported 22 minutes ago from Airdrie, Alberta
@Shawhelp as a 20 year customer No help
Dan (@PatronTqila) reported 23 minutes ago from Airdrie, Alberta
@ShawInfo I got the 300mbps and I can’t even pass 100. The GIG package would give maybe 300mbps.. QUIT THROTTLING MY DAMN INTERNET CONNECTION
Darcy (@darcydelorme77) reported 24 minutes ago from Airdrie, Alberta
@Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on
Dave Martin (@AlbertanDave) reported 47 minutes ago from Airdrie, Alberta
Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!
lyndarae@# (@flickncajun) reported 50 minutes ago from Airdrie, Alberta
@Shawhelp been a customer 20 years
Chandan Biswas (@BiswasAashu) reported 59 minutes ago from Airdrie, Alberta
Using @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps
Elizabeth Sande (@Lizzzola) reported 60 minutes ago from Airdrie, Alberta
@Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Summer (@snowyday15) reported 12 minutes ago
@Shawhelp Its up, but its very slow
RogersHelps (@RogersHelps) reported 12 minutes ago
@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric
Mr. C (@Me_Caramidaru) reported 17 minutes ago
@Shawhelp Surrey Internet service down? again?
Lane (@aWandererYEG) reported 18 minutes ago
*** you @ShawInfo … worst service on the planet.
O.A (@dae_j01) reported 19 minutes ago
@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 19 minutes ago
@Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.
Guy_Barnabe (@GuyBarnabe) reported 20 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Matthew Johnson (@McJohnson922) reported 20 minutes ago
@Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...
Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 22 minutes ago
@Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?
Ron McNeil (@DzynrRon) reported 24 minutes ago
@Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...