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Shaw outages and service status in Airdrie, Alberta

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Airdrie, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 23, 7:55 PM EDT.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% TV (33%)

The latest reports from users having issues in Airdrie come from postal codes T4B and T4A .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Airdrie, Alberta

The most recent Shaw outage reports came from the following cities: Airdrie.

CityProblem TypeReport Time
Airdrie Wi-fi 4 days ago
Airdrie TV 16 days ago
Airdrie Internet 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • PatronTqila
    Dan (@PatronTqila) reported from Airdrie, Alberta

    @ShawInfo I got the 300mbps and I can’t even pass 100. The GIG package would give maybe 300mbps.. QUIT THROTTLING MY DAMN INTERNET CONNECTION

  • darcydelorme77
    Darcy (@darcydelorme77) reported from Airdrie, Alberta

    @Shawhelp internet and tv down for 2 nd time in 3 hours. What’s going on

  • AlbertanDave
    Dave Martin (@AlbertanDave) reported from Airdrie, Alberta

    Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!

  • flickncajun
    lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @Shawhelp been a customer 20 years

  • flickncajun
    lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @Shawhelp as a 20 year customer No help

  • BiswasAashu
    Chandan Biswas (@BiswasAashu) reported from Airdrie, Alberta

    Using @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps

  • mister3169
    𝓜𝓲𝓼𝓽𝓮𝓻 ³¹⁶ (@mister3169) reported from Crossfield, Alberta

    Shaw wtf @ShawInfo no internet sucks

  • flickncajun
    lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @Shawhelp does not help native people

  • Lizzzola
    Elizabeth Sande (@Lizzzola) reported from Airdrie, Alberta

    @Shawhelp I’ve had this discussion with Shaw a million times. Our modem is placed fine, all your techs who have visited have said so. It’s literally in the middle of our main floor. No cement anywhere. We tried it upstairs awhile ago but that caused streaming problems in the main floor.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • staceybrotzel
    stacey brotzel (@staceybrotzel) reported

    @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

  • Noosiekins
    Vanessa (@Noosiekins) reported

    @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

  • M_S_Fricker
    ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported

    @ShawInfo @Rogers Things got worse. Especially your customer service.

  • RisenRealm
    Drimint (@RisenRealm) reported

    @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.

  • Danrek77
    Dave (@Danrek77) reported

    @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp But it's time consuming, the TV settings show our WiFi signal is strong & everything else in the house works, so why should I? It's just the tech concept is faulty.

  • superdaddoo
    D (@superdaddoo) reported

    @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.