Shaw outages and service status in Cumberland, British Columbia

Problems in the last 24 hours in Cumberland, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cumberland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cumberland, British Columbia

The most recent Shaw outage reports came from the following cities: Courtenay, and Comox Valley Regional District.

City	Problem Type	Report Time
Courtenay	TV	5 days ago
Comox Valley Regional District	Internet	28 days ago
Courtenay	E-mail	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Don T Beakunt (@truebusterflash) reported 4 minutes ago

  @Shawhelp As an fyi, Xfinity stream is not working

• 
  D (@superdaddoo) reported 4 minutes ago

  @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

• 
  Bella Bee  (@SmileyYYC) reported 7 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported 8 minutes ago

  Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable

• 
  Heldy (@HeldyCarvalho) reported 8 minutes ago

  Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

• 
  Don T Beakunt (@truebusterflash) reported 9 minutes ago

  @Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers

• 
  Release the files (@BlackBlazeE) reported 9 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Tyler ❄☕☃ (@Valomir) reported 10 minutes ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

• 
  Ugabug (@MaryPChipman) reported 11 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.

• 
  Ugabug (@MaryPChipman) reported 14 minutes ago

  @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did