Shaw Outage Report in Cumberland, Comox Valley Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cumberland, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cumberland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Shaw
Shaw is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Cumberland, Comox Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
TV | |
| Courtenay |
Wi-fi | |
| Courtenay |
Internet | |
| Courtenay |
Internet | |
| Courtenay |
||
| Courtenay |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mason Scott
(@Mscott_77) reported
@Shawhelp Super slow and always need to reset the router
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Waylon
(@Shaarpshooteer) reported
@Shawhelp Really regret switching to you guys. Never realized that every month my wifis gonna be down for a day or two.
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Terry Thomas
(@kannibal25) reported
@GlenMah @ShawInfo @Shawhelp Calls should be recorded. Call in if you have the date and time to find out who the rep was. Failing that, they can use the work order that upgraded your father's service to ID the rep. I doubt the rep would document this but you never know.
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Studingo
(@studingo) reported
@Shawhelp big surprise internet in first at John has been down for 11 hours. This is a monthly thing. Shaw is getting so bad.
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Jason Duncan Keith
(@McTrotszky) reported
@GlenMah @ShawInfo @Shawhelp My parents were a 20 year customer. Switched to #Bell for rural satellite. Excellent customer service. Shaw had basically mailed it in.
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Michael Swain
(@Michael50706655) reported
@gingrbredbeauty @ShawInfo @Shawhelp All I c is a company trying 2 b worse than AOL. & that says a lot coming from someone that remembers the days b4 the internet was invented & computers required punch cards 2 function. Your service doesn't cut the mustard & honestly I don't know how y'all stay in business. 2/2
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Michael Plourde
(@Michaelplourde_) reported
@Shawhelp We've almost hit the 12 hour mark for down time, let's goooo shaw
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That guy
(@CarversKnife) reported
@Shawhelp my internet is down again...... Like this is happening once every 2 weeks now. This is absolutely ridiculous. What's the point in paying for a service that constantly underperforms and has constant issues?
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Aaron B
(@a_bbury11) reported
from
Calgary, Alberta
@Shawhelp I’ve had Shaw products for less than a month, 2 modems, neither work WTF?!? Refund time!!!
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NSTEP
(@NSTEPca) reported
Help Alberta kids understand WHY healthy eating and activity build a better brain! Text KIDS162 to 30333 to donate $10 to NSTEP and support us in creating a wave of health across Alberta. Your $10 donation is matched by @ShawInfo & @ShawClassic, becoming $30 for NSTEP.