Shaw Outage Report in Cumberland, Comox Valley Regional District, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Cumberland, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cumberland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (17%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Cumberland, Comox Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Comox and Courtenay.

City	Problem Type	Report Time
Comox	Internet	4 days ago
Courtenay	E-mail	8 days ago
Courtenay	TV	one month ago
Courtenay	Wi-fi	2 months ago
Courtenay	Internet	3 months ago
Courtenay	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Eric Armitage (@ArmisArmy) reported a minute ago

  @Shawhelp Argh. Just wanted to speak to a human so I didn't have to type out the answers to the multitude of questions over chat. Scheduled 2 callbacks so that they would be "ready" to speak to me but had to hang up after 20+ mins of being on hold both times when THEY called me.

• GOZNO (@MrGozno) reported 2 minutes ago

  Looks like @ShawInfo has competition for worst customer service of 2020 with @ServiceCanada_E @ServiceCAN_Joke

• Tyler (@TylerWoloshyn) reported 3 minutes ago

  @Shawhelp We are experiencing no internet or television in Kelowna. What’s the estimate for the fix?

• Blaze (@Johnnie_Balls) reported 4 minutes ago

  @Shawhelp internet and cable down in langford v9b0g8

• Todd (@ToddSaskatoon) reported 5 minutes ago

  @Shawhelp No worries. I finally got the issue resolved. I don't blame the CSR's and I'm never rude to them. It's your bosses I'd like to yell at. ;-)

• G (@GG2310) reported 7 minutes ago

  @Shawhelp hi any outages in the Langley area around 21653 Fraser Highway? Internet seems to be down. Please advise. Thanks

• hananasaurus rex 🦖 (@hananasaur) reported 8 minutes ago

  @Shawhelp Thanks. I called Shaw support and there is an outage in my address. I hope the outage page gets updated soon.

• Andy von Busse ⚛️𝌄 (@Andy_von_Busse) reported 9 minutes ago

  @nataliejolyT8N @Shawhelp @TELUSsupport I am rural, and frequently am on Zoom meetings. I have over the air internet, maxing out at 10 Mbps. Not sure how what you have could be too slow, as I've never had a problem with mine. You may want to check your computer for an issue, or too many users at one time???

• mahmoodbzafar (@mahmoodbzafar) reported 11 minutes ago

  @Shawhelp DSL 09900907237 Hi. Since 8pm my wifi is not working. I have restarted it multiple times but its no use. Please look into this urgently

• dave (@bourbondave_ca) reported 11 minutes ago

  @Shawhelp @Johnnie_Balls @shawhelp The outage is listed on your site as Gordon Head. What is the actual area being impacted?