Shaw Outage Report in Cumberland, Comox Valley Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cumberland, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cumberland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Shaw
Shaw is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cumberland, Comox Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Internet | |
| Courtenay |
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| Courtenay |
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| Courtenay |
Internet | |
| Courtenay |
TV | |
| Courtenay |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Kayle Clark
(@kaclk) reported
.@shawinfo has given 2 more updates that both basically say “we’re still working on it”. I wish they’d actually give an explanation. We’re at almost the 9 hour mark of when my internet went down. Obviously this is a major major outage at this point.
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Phil
(@LouisPhilSluggr) reported
@Shawhelp No internet and no TV. Looks like this has been going on for 5 hours. How has this issue not been fixed? I bet @telus isn't having these issues in the area I live.
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Alan Dickenson
(@alan_dickenson) reported
@Shawhelp Cable outage in SE Edmonton. Any idea when this will be fixed? Good thing there is no pandemic on and we have to stay at home.
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GOZNO
(@MrGozno) reported
Me: Hey shaw I want to pay my bill so you don't disconnect my internet. @shawinfo : don't ever speak to me, give us your money and we'll disconnect your service
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Holmes
(@rholmes__) reported
@Shawhelp @aylataryn How about updating your shitty ******* outage page. This is beyond pathetic, cannot wait to switch to Telus PureFibre
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Kayle Clark
(@kaclk) reported
Ok no update to @ShawInfo status, but our internet did its come back on. So yay for an almost 10 hour internet outage!
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Spectrum BPS Consulting
(@SpectrumBPS) reported
@Shawhelp All our services in Wild Rose in Edmonton have been out for over 6 hours! ETA on a fix?
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Kelly Buckley
(@Kelly_A_Bee) reported
Hey Millwoods #yeg - anyone else’s @ShawInfo cable and internet down? Haven’t had a signal now for a couple of hours...
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Duncan
(@iusduncan) reported
@ShawInfo customer service is not good! Wait times are crazy!
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Phil
(@LouisPhilSluggr) reported
@Shawhelp Nope. I sure can't. I can clearly read the SE Edmonton is suffering an outage. But why isn't Shaw providing us with more info? If you actually cared about your customers you'd be keeping us updated. I really don't know why I pay Shaw hundreds of dollars every month.