Shaw Outage Report in Cumberland, Comox Valley Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cumberland, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cumberland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cumberland, Comox Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Internet | |
| Courtenay |
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| Courtenay |
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| Courtenay |
Internet | |
| Courtenay |
TV | |
| Courtenay |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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💚 🇨🇦 Jay D 🇨🇦 💚
(@jay_d_09) reported
Just got off the phone with @Shawhelp and their customer service has gone significantly downhill since offshoring the customer support people. The claim they don't have a loyalty department anymore and if that is the case it's very disappointing 😟 @ShawInfo #badcustomerservice
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Jeff Meier
(@meier_j) reported
@Shawhelp Are there currently any known issues in Red Deer west? We have a client who is offline
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Olga Scherbina
(@OlgaScherbina) reported
Does anybody else have serious problems with @ShawInfo? It is unbelievable how bad it is and has been for days now. Makes it difficult to work from home. It is close to impossible to get a hold of anybody there to fix it. #poorcustomerservice #InternetEssentials #BritishColumbia
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𝐌𝐚𝐥𝐜𝐨𝐥𝐦
(@malcolmert) reported
@Butlrr @SeanyeWest234 @Shawhelp id definitely rather buy one of those too instead of giving shaw another dime... having said that, if they say the modem covers up to 3K sqft, and it doesn't, I'm not willing to pay out of my pocket to fix that
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💚 🇨🇦 Jay D 🇨🇦 💚
(@jay_d_09) reported
@Shawhelp Hi Taylan, Is it true Shaw no longer has a customer loyalty department or retention department? I have always dealt with them every time my current promotion runs out.
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Rajdeep
(@dixincider88) reported
@Shawhelp I’m just trying to play Some cs go and your **** internet keeps going out
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Sean Butler
(@Butlrr) reported
@SeanyeWest234 @malcolmert @Shawhelp Not with Shaw, but I just bought a mesh router to solve this problem, which is funny considering the range Customer Service: are your devices within 3000 feet of your router? Me: I live in Vancouver, so you know let me put the phone down and check... [semi-audible laugh-crying]
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TRUCK BC
(@23sandman604) reported
@Shawhelp I need help with my Shaw blue curve. Having connection problems
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Oliver
(@OliverOliverorr) reported
@Shawhelp Yo your pods are crap all 3 of mine keep going out and I have tried to reconnect them all but to no avail, I’d like someone to come fix this
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Helison Aniyi
(@ahelison) reported
We've been have issues with @ShawInfo since we switiched from @telus due to some savings they offered us. Poor customer service and imcompetent staff. Keep your Telus accounts people