Shaw

Shaw Outage Report in Cumberland, Comox Valley Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cumberland, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cumberland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cumberland, Comox Valley Regional District, British Columbia 12/21/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cumberland, Comox Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaCourtenay TV

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • chugger5 John Hansen (@chugger5) reported

    @Shawhelp internet and cable@down since 7 this morning and still down!! Last update at 11am?!! Get your 💩together.

  • verydarkEnergy DarkVoid (@verydarkEnergy) reported

    @Shawhelp is it fix yet @Shawhelp

  • thesuburbandad Benjie Ramos (@thesuburbandad) reported

    @Shawhelp The length of this outage is unacceptably long. Would we expect a credit to the customers affected?

  • WalterJB16 Walter JB (@WalterJB16) reported

    @Shawhelp Still waiting! Does anyone work there? EACH SHAW SUPPORT could have taken over 60 callers during this time! There are alot of pissed off customers and if you want to keep them, HIRE MORE CUSTOMER SUPPORT!!!

  • ThoseRugbyGuys Those Rugby Guys (@ThoseRugbyGuys) reported

    @Shawhelp great job kids, near 24 hours no service. 1 day pay lost. How many more before I lose my job? No info from support. Really happy I upgraded my service and signed up for Shaw mobile 2 days ago. @TELUS needs to get service to scotch creek bc. Shaw is failing.

  • NicPMcC TJN 🇨🇦 (@NicPMcC) reported

    @Shawhelp phone services still down in YYC SE??

  • rskCloverdale RSK@Cloverdale (@rskCloverdale) reported

    @Shawhelp Any update on outage issue on Surrey/cloverdale area before Shawhelp go offline for today. Last update was 3 hrs before. Thanks

  • MichelleNearing 🇨🇦 Michelle Nearing 🇨🇦 (@MichelleNearing) reported

    @Shawhelp is the internet down in Sparwood, BC? I have no TV or internet.

  • maggie44070508 maggie (@maggie44070508) reported

    @Shawhelp @Harminderkalsi1 You have been saying the same thing for 12hrs now! I think your customer’s deserve a better explanation!!!

  • gordondallas_ Gordon Dallas (@gordondallas_) reported

    @ShawHelp Pretty crazy how there has been a complete service loss in Cloverdale all day from a downed pole with barely any updates... just pathetic. Need to get on telus asap.