Shaw

Shaw Outage Report in Cumberland, Comox Valley Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cumberland, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cumberland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cumberland, Comox Valley Regional District, British Columbia 01/13/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cumberland, Comox Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Wi-fi
CanadaCourtenay Internet
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay E-mail
CanadaCourtenay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • whitecapsfan Stephen Dunn (@whitecapsfan) reported

    @gordmcintyre @ShawInfo Same issue here. Cut out at the end of both football games and the start of the Canucks game…….. come on Shaw!

  • 21bam21 MarkAB (@21bam21) reported

    Hey @Shawhelp. Any advice for what to do when your BlueCurve app freezes during On Demand programs? Really frustrating when it starts over and you can't skip forward to the time it froze. Any idea when you will have a fix in place? Thanks

  • HarmeetSangha higgidyGiggidy (@HarmeetSangha) reported

    @Shawhelp @THarris1519 Multiple times today during the NFL playoffs!!!! Why am I paying so much for something that fails at the worst possible time!!!

  • Pricetastic31 Mel (@Pricetastic31) reported

    @Shawhelp once again I’m having problems seeing a game every day there’s an issue...why am I paying for games I can’t even see 😒

  • Stagger1Lee2 Carl Perkins (@Stagger1Lee2) reported

    @Shawhelp Waay tooo late. Game over. I’ll never get this back. If you can’t count on the pvr cloud don’t sell it. Take it back. I’ll go back to VHS. #Garbage #InferiorProduct

  • BrianEfford Brian Efford (@BrianEfford) reported

    @Shawhelp butt heads. I’ve been trying to get a response from your chat. Nothing for an hour. But I pay my bill. You don’t have service.

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp That would be true, except for one small issue; this is on the tv grid. From the network. Not a mistake of my box, or anything

  • MikeMason13 ☘🇨🇦𝕸𝖎𝖐𝖊 𝕸𝖆𝖘𝖔𝖓🇨🇦☘ (@MikeMason13) reported

    @Shawhelp @THarris1519 The only thing cable has to offer is live sports. I've been without cable here over 4 hrs. This is the worst outage I've ever seen and I'm 50 years old. No one will ever know the real reason why it went out either. The merge with rogers might be one

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    Hi Shaw “Communications” Co @ShawInfo, before I share screenshots of convos, who in chat support is trained to work with accessibility needs? There is no accessibility option in support and when asking those questions it ends up in a robot auto-responder loop. #DisabilityTwitter

  • KimPaddington Kim Paddington (@KimPaddington) reported

    @Shawhelp Every single night at approx midnight the internet goes out in Saanich. Competition can't come fast enough. Customers never get compensated for the nightly outages. So tired of the excuses & never having internet or wifi.