Shaw Outage Report in Cumberland, Comox Valley Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cumberland, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cumberland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Cumberland, Comox Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Internet | |
| Courtenay |
Internet | |
| Courtenay |
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| Courtenay |
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| Courtenay |
Internet | |
| Courtenay |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jayson Algate
(@JaysonAlgate) reported
@Leah_Holiove @brad_l28 @Shawhelp Good luck. If you need any help booking a call let me know
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Peter Corrin
(@ZepGuyPete) reported
@Leah_Holiove @Shawhelp I had Shaw for a week and the picture quality was so bad. They attempted to make everything better installing old wired equipment and that didn’t help. Went back to Telus again and all was good. I am having some router issues though now. Haven’t had time to call them.
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IslandMedic
(@island_medic) reported
@Leah_Holiove @Shawhelp Had Telus for quite a few years now, booking a tech is easy, never waited for more than week, usually within a couple days. LOVE fibre optic internet! Shaw sunk their money into expanding their services (ie their phone system) instead of technology like Telus (Shaw tech told me
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DStarky
(@DstarkStark) reported
@Leah_Holiove @Shawhelp I Have never had a problem with Shaw and always great customer service. Sorry to hear you’re not receiving that
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Alanna Wong
(@AlannaWo) reported
@Leah_Holiove @Shawhelp Just as bad. I have called every month since the beginning of my contract as the billing is always incorrect. It’s been 7 months. Ugggh
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Robert McAlaster
(@robertmcalaster) reported
@Leah_Holiove @Shawhelp Basically what I'm saying is...go where the best deal it. Customer care is going to be hit or miss, regardless. :(
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Johnny B
(@highlobber) reported
@Leah_Holiove @Shawhelp I left Telus years ago bc of terrible customer service. Went to Shaw...very good. Chat lines very helpful when needed which was rarely required.
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Kate
(@kjlto1) reported
@Leah_Holiove @Shawhelp Not too many problems with Telus…fibre optic is 👍🏼. Have had them for years.
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Joseph couturier
(@Josephcouturie3) reported
@Leah_Holiove @robertmcalaster @Shawhelp I would say you might need a tech so many scenarios. Make sure all connections are tight . If it’s just YouTube it might be an issue with it .
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Robert McAlaster
(@robertmcalaster) reported
@Leah_Holiove @Shawhelp In the past I've worked for all the major telecoms, except Shaw, in either sales or management. I can say for certain that customer service across the board is in a dismal state. Companies seem to care more about making MORE profit than about delivering excellent customer care.