Shaw

Shaw Outage Report in Cumberland, Comox Valley Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Cumberland, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cumberland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Cumberland, Comox Valley Regional District, British Columbia 12/05/2025 15:50

December 05: Problems at Shaw

Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cumberland, Comox Valley Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaCourtenay TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Roni_JDM Rhonda Inkster (@Roni_JDM) reported

    @Shawhelp my son is complaining that our internet is down again, wants to know why we are still using Shaw. I'm at work, can't help him ... Can you help me help him?

  • penneranna Anna Penner (@penneranna) reported

    Do you know what's really fun? Being told that you're going to be charged $400 for the early cancellation of your dead mother's television service. Thanks, @ShawInfo #winnipeg

  • dg46 Don Gunn (@dg46) reported

    @Shawhelp We habpve had the same problem trying to watch the 11 ctv news.

  • og_centennial 2022 #BestYearEver ? (@og_centennial) reported

    I phkn hate @Shawhelp as they have the worst customer service ever. I am in chat w: Adriana V16T and she has zero idea how to solve our problem. They want you to do all the work - send me a tech! Yet, they continue to pump ya for >$200 monthly @CRTCeng #Calgary #Shaw

  • bhargaval lbhargava (@bhargaval) reported

    @Shawhelp Not my webmail trouble but your webmail trouble! Have your admins check if you are running the latest version of Zimbra. Details in original tweet.

  • NetworkCanada Disruption Network Canada (@NetworkCanada) reported

    @vinydeon @SaveWildBees @ShawInfo Appalling policy by an awful company. Drop them well before you die...

  • aryoungson aynslee youngson (@aryoungson) reported

    @Shawhelp our pvr is seriously ticking me off and the fact we’ve contact a tech/agent 4 times and they’ve sent someone Out 3 times and the issue is still not fixed this is ridiculous I’m losing my patience

  • skullplanter You storming personification of an **** discharge (@skullplanter) reported

    @Shawhelp Net just went down in Lorette MB. Any idea what's up?

  • Valomir Tyler (@Valomir) reported

    The worst mistake I ever made was signing up for things on the internet with a @ShawInfo email. They've deleted the account (they can still see though) and the email is gone too (they can see it though) and I have forever lost access to the sites/games I used it for as a login.

  • samodb1 Slingin Sammy (@samodb1) reported

    @LindsayAlberta @Shawhelp Service just returned for us (12:40ish)...thanks for bringing this to Shaw's attention