Shaw Outage Report in Cumberland, Comox Valley Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Cumberland, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Cumberland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Cumberland, Comox Valley Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Internet | |
| Courtenay |
Internet | |
| Courtenay |
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| Courtenay |
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| Courtenay |
Internet | |
| Courtenay |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Phill Gascon
(@Phill2theGascon) reported
@ShawInfo It's worth noting when a customer leaves your company, you file a claim with a collections agency and automatically charge $500 before you get the package sent to you. You already got your devices, I can't comprehend why you choose to do this. Customer loss = get harassed?
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judy rudin #FreeKovrigandSpavor
(@judyrudin) reported
Hey @Shawhelp check your dm's. Have been waiting since 6pm for tech to show to fix wifi. No call, no text. Nada. @ShawInfo
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Zizo
(@Zizzo_69) reported
@ShawInfo received an unsatisfactory customer service from your phone reps! Every time I called, they quoted me a different price for an identical request! What is going with your trainings?!! And after a week I’m still waiting for my call back!
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JennJenn
(@jennifer01inBC) reported
@Shawhelp @ShawInfo I understand you are not permitted into the wildfire zone to fix our problems in Grand Forks and Christina Lake but can’t you bypass the area with a temporary fix?
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Will
(@LurkingLogger) reported
@Shawhelp @artspear1 I believe he is simply asking about the outage in Grand Forks as a WHOLE. As am I. The entire region is without internet for days now. We want some real time estimates.
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Augustina
(@AugustinaStudio) reported
@YzabettaSativa @CRTCeng @ShawInfo Shaw wouldn’t let me take Fox out of my cable package - said there was nothing that could be done. So I told them, ‘oh yes there is, cancel my entire cable’. My media, my choice. And I hate when someone tells me I can’t do something. And I detest Fox.
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Will
(@LurkingLogger) reported
@PixelFlows @Shawhelp I agree @PixelFlows. They appear to have removed the previous information and updates. Likely so the outage appears to be more recent. 4 days now of the same rhetoric can be tiring.
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Jen
(@jenmhamilton5) reported
@Shawhelp When will internet and phone service be back up in Grasswood, SK? It has been down since 9:00 am this morning!
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Will
(@LurkingLogger) reported
@Shawhelp So, after all this down time I’m shocked you didn’t jump at the chance of patting yourself on the back for getting our service back up finally. Very glad it’s back but I’ll be switching to Telus at first opportunity and advising others to as well. #telus
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Chuckie
(@chuckie72) reported
@mytweetsarecrap @hiwaydispatch @Shawhelp If they were serious, they'd understand that a wildfire is something beyond their control, if they want infallible service, they pay just like any other business who wishes for a near 100% service level.