Shaw Outage Report in Devon, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Devon, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Devon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Devon, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove and Stony Plain.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Devon, Alberta
Latest outage, problems and issue reports in Devon and nearby locations:
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Kim Q
(@KimmieQ10) reported
from
Edmonton, Alberta
@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I need to because the app TV Guide needs one to fix my issue
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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Tony Freddie Kuchar
(@KuchTony) reported
from
Edmonton, Alberta
@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I can’t sign in to the @Sportsnet app I know my password
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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Phil
(@phil2twit) reported
from
Edmonton, Alberta
@ShawInfo Shaw support sucks
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Emily Grise
(@eagrise) reported
from
Edmonton, Alberta
@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
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Mfon Inyang
(@holla_g) reported
from
Edmonton, Alberta
@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
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Horace
(@gqkeroppi) reported
from
Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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AndyO
(@bassman_andy) reported
Has to be said, I gotta vent, got the new #BlueCurve system from @ShawInfo , what joke! Remote won't grab my stereo, chat no help. Trying to split 2.4/5G to run Wifi light bulbs, won't work. One TV box doesn't work. Thanks Shaw for changing your stuff so they don't work.
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🇨🇦 🇺🇦 @204queen0574 🇬🇧 🇨🇦
(@204queen0574) reported
Anyone else having internet and TV issues with @Shawhelp? Everything cacked at the same time. I hope it's not a modem issue.
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Dekks "Stream Dog" Shepherd #BlackLivesMatter
(@DekksShepherd) reported
@Shawhelp I've done this before over 15 times and you STILL have not got off your asses and fixed the issue. Your node in Abbeydale NE is so stressed that no one gets upload speed after 9PM and this problem exists from your shitty bluecurve routers being incompatible.
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Justin
(@JustinLambertj) reported
@Shawhelp Is there an internet outage in NW Calgary?
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🧘🏻♀️📿
(@s_ram07) reported
@Shawhelp is there an outage by 93 and 123A st Surrey?
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Dekks "Stream Dog" Shepherd #BlackLivesMatter
(@DekksShepherd) reported
@Shawhelp is a GIGANTIC waste of time and money I've been fighting these idiots tooth and nail over the span of 3 weeks just to get a nicer way of saying "We're not fixing the issue, quit streaming so we don't look bad" You should be sued, you sorry waste of internet bandwidth
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Save YYC Common Sense Proud Grassroots Patriot
(@DaveKotsibie) reported
@Shawhelp Thanks, maybe #Shaw could hire the App programmers at Crave, Netflix, CBCGem, AmazonPrime, CTV, etc. because they seem to be able to do it with no problems.
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Warren Mitchell
(@warmitchell) reported
@Shawhelp I don't mean to be rude but will I be getting help tonight before you shut down in 50 minutes? @Shawhelp
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millennial3
(@millennial33) reported
@Shawhelp I called yesterday to ask about my internet not working. The earliest they could send an agent to help was Saturday. Wtf, there are literal no agents available until Saturday?
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Jason G
(@JGinCobbleHill) reported
Bell is a shitty company but I would still choose them or literally anyone over my @Shawhelp internet service, it can’t be worse