Shaw outages and service status in Devon, Alberta

Problems in the last 24 hours in Devon, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Devon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Devon, Alberta

The most recent Shaw outage reports came from the following cities: Spruce Grove.

City	Problem Type	Report Time
Spruce Grove	Wi-fi	15 days ago
Spruce Grove	Internet	1 month ago
Spruce Grove	Internet	2 months ago
Spruce Grove	TV	2 months ago
Spruce Grove	E-mail	2 months ago
Stony Plain	Internet	3 months ago

Community Discussion

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Shaw Issues Reports Near Devon, Alberta

Latest outage, problems and issue reports in Devon and nearby locations:

• 
  Lana (@lana_ban) reported 15 minutes ago from Stony Plain, Alberta

  Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

• 
  Jody Klassen (@bellasugarsega) reported 34 minutes ago from Leduc, Alberta

  @Shawhelp your service is terrible. I’m two weeks away from my move and still haven’t been able to sort out transferring my internet services. It should be simple, right? But your website takes me in circles and the person I tried to chat on line was no help.

• 
  ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ (@AlexanderPatton) reported 45 minutes ago from Leduc, Alberta

  Oh what a surprise, @Shawhelp internet is down for the second time this week.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HoopsfanAB (@ydfished) reported 1 minute ago

  @Shawhelp I don’t know how many times this is over the years but you cannot let your simulcast/overide stuff come on when live sports are on. Missing the end of #zags on @KHQLocalNews cuz you guys are screw ups & @CRTCeng never punishes you for it. 😡😡😡😡😡😡😡

• 
  TC-VAN (@RageGeist) reported 4 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Jason Silver (@Da_Big_Dogg) reported 4 minutes ago

  @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

• 
  Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reported 6 minutes ago

  Seems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable

• 
  always smile 🇨🇦 (@cari_goncalves) reported 8 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  Dave (@Danrek77) reported 9 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  OC_2030 (@oc_2030_vision) reported 9 minutes ago

  @Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.

• 
  Marty Chan (@Marty_Chan) reported 12 minutes ago

  @Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 12 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  Ugabug (@MaryPChipman) reported 15 minutes ago

  @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again