Shaw Outage Report in Devon, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Devon, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Devon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Devon, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Devon, Alberta
Latest outage, problems and issue reports in Devon and nearby locations:
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg
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X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍
(@Roopanova) reported
from
Edmonton, Alberta
@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.
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Craig Kuziemsky
(@CKuziemsky) reported
from
Edmonton, Alberta
@Shawhelp our phone and internet is down in SW Edmonton?
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Zain
(@nyaznahk1996) reported
from
Edmonton, Alberta
@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
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Chris
(@patsnation0917) reported
from
Edmonton, Alberta
@TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.
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maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi I was wondering if Shaw WiFi services are down ?
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef
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ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ
(@AlexanderPatton) reported
from
Leduc, Alberta
Oh what a surprise, @Shawhelp internet is down for the second time this week.
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
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Ray
(@menard_ray) reported
from
Edmonton, Alberta
Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.
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doormouse
(@GehlD) reported
from
Edmonton, Alberta
@Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad
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Tamara Konrad
(@tamarakonrad) reported
from
Edmonton, Alberta
@Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?
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Scott
(@Slummer90) reported
from
Edmonton, Alberta
@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Cullen
(@BACullenyyc) reported
Hey @Shawhelp - just wasted 2 hours online with one of your agents trying to fix wifi issues. I need a physical technician ASAP. Can’t wait until Saturday. Today or tomorrow at the latest. This is unacceptable. Trying to run a business here….
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Eric Rietvelt
(@RietveltEric) reported
@Shawhelp I called yesterday to change my number so that I could access my account. Yet when I got home, I tried to access it and it sent a confirmation code to my old number. Is your staff that incompetent that they can't fix one thing in a single effort?
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Eric Rietvelt
(@RietveltEric) reported
@Shawhelp That worked out well. I clicked on it and nothing happened. You guys really need to get your **** together.
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Red Diamond Gang
(@RedDiamondGang1) reported
@Shawhelp and no one's called me back I've left messages after messages Shaw you guys are the epitome of horrible and pathetic customer service you guys are the gold standard for bad customer service
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SLEDGE
(@SLEDGEH4M) reported
@Shawhelp anyone online to help?
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Red Diamond Gang
(@RedDiamondGang1) reported
@Shawhelp I have to say that not only have I had another horrible atrocious customer service issue again but I think this is going to be the camel that broke the straws back I have tried to call now for over a week the customer service agent to activate my sim cards for my wife
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Bruce Cullen
(@BACullenyyc) reported
@Shawhelp Already called - there is a full node outage in my area. Would have been good to know before I wasted 3h trying to reset my modem while online with one of your tech’s. Don’t make me go to @TELUS #BeBetter
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Will Venter
(@willventer) reported
@Shawhelp Cable and internet is down in Sidney, Vancouver Island. When will it be resolved?
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Prof A. Tomaszewski 🇨🇦
(@ProfTomski) reported
@ShawInfo @Shawhelp Any plans on 1. Compensating customers for lost service in Christina Lake BC & area (plus considering many incurred extra costs for using cell data and lost $$) & 2. Informing customers in the future about prolonged outages ???
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Horsegirl
(@fagofcolour) reported
So unprofessional I was on hold for 45 minutes for @ShawInfo and finally I get to a rep (Daniel? from Burlington) and all he wants to do is roleplay WTF