Shaw Outage Report in Spruce Grove, Alberta
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (59%)
-
TV (18%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove and Stony Plain.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Total Blackout | |
| Edmonton |
Total Blackout | |
| Edmonton |
TV | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
-
Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
-
Nutty of 🇨🇦(soon to be Sir Nutty)
(@CameronNuttall) reported
from
St. Albert, Alberta
@ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! It’s a POS! And customer service ain’t much better!
-
Scott
(@Slummer90) reported
from
Edmonton, Alberta
@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.
-
*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.
-
Dylan Sloan (they/them)
(@PrairieDill) reported
from
Edmonton, Alberta
@Shawhelp down in central #yeg?
-
Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
-
Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef
-
Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
-
Craig Kuziemsky
(@CKuziemsky) reported
from
Edmonton, Alberta
@Shawhelp our phone and internet is down in SW Edmonton?
-
maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi I was wondering if Shaw WiFi services are down ?
-
Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg
-
Tamara Konrad
(@tamarakonrad) reported
from
Edmonton, Alberta
@Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?
-
𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡
(@big_fan2019) reported
from
St. Albert, Alberta
@Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I don’t hear him. But he can call our house phone no problem
-
Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
-
Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.
-
Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg
-
Anshuman Khare
(@shredordelete) reported
from
St. Albert, Alberta
@Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.
-
Zain
(@nyaznahk1996) reported
from
Edmonton, Alberta
@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
-
X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍
(@Roopanova) reported
from
Edmonton, Alberta
@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
-
#FreePalestine
(@Harleydadd) reported
from
Spruce Grove, Alberta
@Shawhelp internet down again in @citysprucegrove It's almost daily lately
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Roberts
(@scaryfish) reported
Signed up with Shaw Internet on March 10th. Turns out they don't service our building and the account should never have been set up. Wasted an hour on the phone and half a day off work. And *I* had to call Shaw to initiate the refund. AWFUL customer service. @ShawInfo @Shawhelp
-
Riley
(@RileyCalgary) reported
@Shawhelp I think there is an outage in Oakridge. There are a few people without internet in our community.
-
°★·.☆.·NitaC·.☆.·★°
(@Nita_C) reported
@Bigpoppa_G_Rock @Shawhelp I'm having the same issues in Surrey.
-
Shelley Boettcher
(@shelley_wine) reported
Hey #yyc is @ShawInfo down in NW Calgary? Keeps cutting in and out. Brand-new Shaw modem. And yes, we rebooted it.
-
Meg
(@meghopee) reported
I love being without wifi because a neighbour got new service installed and the soonest appointment to get a technician in is A WEEK when I work FROM HOME during A PANDEMIC. @ShawInfo this is completely unacceptable
-
Bryan Breguet
(@2closetocall) reported
@VincentGeloso @ShawInfo @Rogers 1. Prices have been falling because of extra competition from Videotron and Shaw. 2. In international comparisons, we still look very bad.
-
Trina M. Lee
(@TrinaMLee) reported
@Shawhelp Is there still an outage in Stony Plain? It’s been almost 24 hours now with no Internet and it’s very frustrating when working from home.
-
Tanja Hunter
(@HunterTanja) reported
@Shawhelp hey all, is there an outage in Lloydminster? My internet won’t connect. Tried rebooting / disconnecting cables three times. No luck. Can’t get any work done...
-
#XenLaix
(@Laixfn) reported
@Shawhelp please fix this. Basically on my west server my ping is so bad right now, my friends who are with you are having the same issue. we have better ping on east right now and we usually have better ping on west.
-
Danger Us
(@Dangerzoneus) reported
@Shawhelp This is on your side. Worked with a Customer Service rep for 90 minutes and she said there’s nothing you can do about your own company. Looks like it might be time to switch to Bell.