Shaw

Shaw Outage Report in Spruce Grove, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Spruce Grove, Alberta 02/12/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove and Stony Plain.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton E-mail
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No I can sign in to Gmail website & Hotmail but not yours

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp Nether does Apple so who can help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I don’t have a problem with Gmail

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Apple told me there is no issues they tell me you continue to communicate with you

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp customer service sucks

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Ya but it’s your email service they said so that’s why they can’t help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw

  • Waynthurson Waynethurson (@Waynthurson) reported from Edmonton, Alberta

    Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.

  • Rugbyplayer Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Trying to use the website to login

  • skyviewgal Virginia Fernandes (@skyviewgal) reported from Edmonton, Alberta

    @ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp My password be the same as the one I use to login to streaming media services

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CanucksScottRd Sunny ☀️ (@CanucksScottRd) reported

    @Shawhelp pathetic service, no wifi or nothing all day due to a down pole in Cloverdale. How long does it take to repair this. Using data, can’t do any work today. Just pathetic

  • jblnavoa John Navoa (@jblnavoa) reported

    @ShawInfo there was service done in Surrey BC from 1 to 7am MT. Still no servixe and kids have virtual school. What's up Shaw??

  • ChancesOnLove 🌸HOPE4UsAll🌸 (@ChancesOnLove) reported

    @Kromski1 @ShawInfo We had the exact same problem with Telus. Buncha commies. Thankfully we were able to get the second best fiber package for only $20 more than we paid prior so not an all out lose. We’d use 20+ gigs of data off our cellular cause it was so crappy but haven’t had one problem since

  • 2bczar4u Sue D. Num (@2bczar4u) reported

    @staceykate1973 Bahahaha, hate that Google looks after their mail. Help was very ignorant when switch happened. Blamed me & Outlook when a whole lot of my emails just disappeared. Did my own research to solve. However @Shawhelp told me to not subscribe to so many channels if I wanted cheaper.

  • RichmondAutoBC Richmond Auto Mall (@RichmondAutoBC) reported

    @Shawhelp Would appreciate an update on the outage in Cloverdale/Surrey please. Last update on your site was 11:00 am.

  • s_g_brown Stephen Brown (@s_g_brown) reported

    @Shawhelp @FrostedSiren Is this thread related to this outage? Reference Number: INC0901478 Working from home is hard without broadband.

  • GBucyk Gregory Bucyk (@GBucyk) reported

    @shawinfo how can you have Internet, home phone and cable all down for many hours? This is the problem with bundled services and single point of failure that I was told would never happen. @Shawhelp

  • WalterJB16 Walter JB (@WalterJB16) reported

    @Shawhelp My PVR (a couple years old) needs frequent rebooting: about once a week. Otherwise there is HUGE lag with the remote: up to 15 or more seconds before there is any response. As well, it frequently mutes sound when hitting Play after a Pause. TWO YEARS of this crap.

  • FireEmblemGuy5 Ryan (@FireEmblemGuy5) reported

    @Shawhelp internet went down in middle of a meeting. Been bad connection all day in YYC SE. is there an issue in this area?

  • BCSledgeGuy16 Bruce Reding (@BCSledgeGuy16) reported

    @Shawhelp earlier today I had an outage in my area. Your website says its resolved but I still don't have internet or cable