Shaw

Shaw Outage Report in Spruce Grove, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Spruce Grove, Alberta 02/24/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove and Stony Plain.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    @Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp But I can login using my Shaw login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp we changed our webmail password but we still can’t login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Trying to use the website to login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Ya but it’s your email service they said so that’s why they can’t help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider

  • Mahykal Michael Macfynn (@Mahykal) reported from Edmonton, Alberta

    @Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp My password be the same as the one I use to login to streaming media services

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Apple told me there is no issues they tell me you continue to communicate with you

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No I can sign in to Gmail website & Hotmail but not yours

  • OutlanderCanuck Joanne #SPNFamily #TWDFamily #OutlanderCAN (@OutlanderCanuck) reported from Edmonton, Alberta

    @Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected

  • kmoorephotos Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕

  • CJames68 Curtis Sexsmith (@CJames68) reported from St. Albert, Alberta

    @Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    @Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw

  • Waynthurson Waynethurson (@Waynthurson) reported from Edmonton, Alberta

    Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    I swear @CraveCanada is going to make me cancel my cable @Shawhelp

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp customer service sucks

  • kmoorephotos Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wagcowan William Cowan (@wagcowan) reported

    @Shawhelp hi, my internet keeps dropping off my laptop. It drops off between 10-20 times per day. Can you help me please?

  • OilFreak Oilfreak (@OilFreak) reported

    Over 8 hours without internet and any internet reliant services from @ShawInfo. At this rate it looks like we will be tuning into @630CHED for the @EdmontonOilers game tonight. Get your **** together Shaw, absolutely unacceptable to have an outage this long !

  • DyingOfBoredomm Dying of Boredom (@DyingOfBoredomm) reported

    No service for anything and for multiple hours in edmonton. What a great service you provide... @Shawhelp

  • epicfailfez Fez - Epicfail #DogeCoin #DogeCoinArmy (@epicfailfez) reported

    @Shawhelp what's the update now? Internet phone and tv has been down for 7 hours. This is ridiculous. #yeg

  • epicfailfez Fez - Epicfail #DogeCoin #DogeCoinArmy (@epicfailfez) reported

    @Shawhelp it's been 5 hours and the network is still down......this is horrible.

  • Drew_38 Drew (@Drew_38) reported

    @CRTCeng you should NOT allow @Rogers to purchase @ShawInfo! It is detrimental to basic canadian rights to chose a service provider for cable, internet, and cell phones. Is is also a detriment to the diversity of the telecommunications industry.

  • musclematters Muscle Matters (@musclematters) reported

    Our phones and internet are down (still). @Shawhelp has been promising quick resolution all day, but still hasn't come through. If you need to reach us, maybe try carrier pigeon?

  • jaielperez Jaiel Perez (@jaielperez) reported

    @AnjaKaradeglija @Rogers @ShawInfo This is horrible news for Canadians. We need more independent companies not mergers.

  • Mr_HavalBarwari Haval Barwari (@Mr_HavalBarwari) reported

    @ShawInfo @thehackergals Yeah disable comments on your acquisition post. It’s good for you guys but terrible for customers who will only see prices rise. What a joke.

  • mvbenter Mike Benter (@mvbenter) reported

    @604Now @AboutRogers @ShawInfo Not hard to figure out jobs. Reason companies merge is ton be more profitable after job redundancies are eliminated. Calgary corporate will disappear and be absorbed by Toronto and customer service will probably move to the east as well Rogers track record on merger is is abysmal