Shaw outages and service status in Spruce Grove, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Spruce Grove, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- TV (50%)
- Internet (25%)
- Total Blackout (25%)
The latest reports from users having issues in Spruce Grove come from postal codes T7X .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Shaw
Shaw is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Spruce Grove, Alberta
The most recent Shaw outage reports came from the following cities: St. Albert, and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 St. Albert
|
Total Blackout | 11 days ago |
|
Spruce Grove
|
TV | 15 days ago |
|
Spruce Grove
|
TV | 17 days ago |
|
St. Albert
|
Internet | 27 days ago |
|
Spruce Grove
|
TV | 1 month ago |
|
Spruce Grove
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp from @WWENetwork Canadian users will not be able to sign into the mobile apps (iOS or Android) at this time using their cable provider login
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider
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Anshuman Khare (@shredordelete) reported from St. Albert, Alberta@Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp free range sucks tonight sound keeps cutting off & on why
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information
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Lana (@lana_ban) reported from Stony Plain, AlbertaHey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw
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Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, AlbertaHey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
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Curtis Sexsmith (@CJames68) reported from St. Albert, Alberta@Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I have wait time is long usually your support on Twitter is way faster
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Trying to use the website to login
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John Kerby (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Internet is crap today too many people on it
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Apparently it was never in enabled
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta@Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@Shawhelp I understand but they don’t care they said it’s not their issue has to do with @shaw.ca address
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (@big_fan2019) reported from St. Albert, Alberta@Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I don’t hear him. But he can call our house phone no problem
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Marty Chan (@Marty_Chan) reported@Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.
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Rick Alsop (@RickAlsop) reported@Shawhelp how long will the Internet be down? My busiest day of the month
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Ugabug (@MaryPChipman) reported@Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did
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Heldy (@HeldyCarvalho) reported@Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.
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Marty Chan (@Marty_Chan) reported@Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.
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Mr. C (@Me_Caramidaru) reported@Shawhelp Surrey Internet service down? again?
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🇨🇦Jay (@jayrlocked) reported@Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!
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OC_2030 (@oc_2030_vision) reported@Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.
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Don T Beakunt (@truebusterflash) reported@Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?
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Ugabug (@MaryPChipman) reported@Shawhelp But it's time consuming, the TV settings show our WiFi signal is strong & everything else in the house works, so why should I? It's just the tech concept is faulty.