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Shaw

Shaw outages and service status in Spruce Grove, Alberta

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Full Outage Map
  • Shaw generated 1 outage signal in the last 24 hours around Spruce Grove, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jun 17, 2:35 AM EDT.
  • 100% Internet (100%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Spruce Grove, Alberta

The most recent Shaw outage reports came from the following cities: Stony Plain, St. Albert, and Spruce Grove.

CityProblem TypeReport Time
Stony Plain Internet 3 hours ago
St. Albert Internet 7 days ago
St. Albert Internet 26 days ago
St. Albert Total Blackout 1 month ago
Spruce Grove TV 2 months ago
Spruce Grove TV 2 months ago

Nearby cities with recent reports

Stony Plain

1 recent signals

3 hours ago
St. Albert

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Trying to use the website to login

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Again as I mentioned they said not their issues since itโ€™s a 3rd party email client

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp free range sucks tonight sound keeps cutting off & on why

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp @dc1385 Still having this issue

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I have wait time is long usually your support on Twitter is way faster

  • CJames68
    Curtis Sexsmith (@CJames68) reported from St. Albert, Alberta

    @Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp My password be the same as the one I use to login to streaming media services

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No I can sign in to Gmail website & Hotmail but not yours

  • Harleydadd
    #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    @Shawhelp internet down again in @citysprucegrove It's almost daily lately

  • shredordelete
    Anshuman Khare (@shredordelete) reported from St. Albert, Alberta

    @Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp But I can login using my Shaw login

  • AvantRider
    Great Wall Of Troy (@AvantRider) reported from St. Albert, Alberta

    @Shawhelp My new bluecurve tv and internet is quite terrible. I canโ€™t connect to anyone with in app chat.

  • RuthKewlistmum
    Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta

    @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Why canโ€™t I login to the @WWENetwork using my Show Go login information

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp canโ€™t login to webmail website โ€œInvalid Shaw email or password. Please tryโ€ I know my password

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Yes no option to sign in using cable provider after this weeks big @WWE app update

  • lana_ban
    Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when thereโ€™s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp No. It looks like someone found the issue when they came back to work on Monday โ€ฆ next time, please just have someone go to a TV and check for me please. Sometimes the easy way can be easy โ€ฆ

  • kvlovely19
    Sleepless in YYC๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง (@kvlovely19) reported

    @Autumblues @Shawhelp eventually I can get thru but it does take a while I waited on hold for 15 minutes but then I gave up. decided to watch stuff I own since I can't even stream. the outage started just before noon today

  • surrey1111
    'Nucknation (@surrey1111) reported

    @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i canโ€™t download or upload and call drops. I was hoping to change something there to make it better.

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is โ€œWe are currently experiencing a delayed response. Please wait.โ€ The customer service has tanked. Together with Shaw?

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??

  • staceybrotzel
    stacey brotzel (@staceybrotzel) reported

    @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldnโ€™t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

  • XLegitJetsFanX
    MrYeti (@XLegitJetsFanX) reported

    @nobodyhky @Shawhelp Starlink buddy I switched and never will switch back

  • penskefile79
    Dave W (@penskefile79) reported

    @Shawhelp I need help. My cable keeps cutting out - to the point I canโ€™t watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. Iโ€™ve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.

  • Mowgz_1
    Vandelay Industries Inc. (@Mowgz_1) reported

    @staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!