Shaw

Shaw Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Spruce Grove, Alberta 12/31/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, Stony Plain and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaSpruce Grove TV
CanadaStony Plain Total Blackout
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • ChazNyeg ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

  • bruceleiter PapaLeits (@bruceleiter) reported from Edmonton, Alberta

    @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Hello. We seem to have lost several channels. Please help.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @mylesbosch @Shawhelp Pretty poor customer service

  • DavidJBoles David Boles (@DavidJBoles) reported from Edmonton, Alberta

    @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

  • yegFlossBosses Floss Bosses (@yegFlossBosses) reported from Edmonton, Alberta

    Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

  • TheSirShaun Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta

    @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

  • RuthKewlistmum Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta

    @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @TPHogan @Shawhelp lol see. The worst

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @ShawInfo internet been down and there no notices posted anywhere.

  • SumeetinderB Sumeetinder Singh Bhangu (@SumeetinderB) reported

    @Shawhelp my internet is still suspended … even after i paid my overdue balance. Please help

  • BPetersWatral Brenda Peters-Ватраль RN(NP), PhD (@BPetersWatral) reported

    @Shawhelp Nope! Spent a long time on the phone with a customer service person - we got the "News Package" and had to pay extra for CBC News Network. No confusion. Clear as a bell. $4/month. Complained til they credited the amount, but still forced to have Faux News.

  • brettbernicky Brett (@brettbernicky) reported

    @Shawhelp services cut out 3 times in the last hour. Fix your crappy services in Southern alberta. Getting impossible to justify the cost.

  • Cryptobeep1 Beep (@Cryptobeep1) reported

    @ShawInfo thanks for wasting 5 hours of my time today. Horrible customer service.

  • averagejoseph0 Avergejoseph (@averagejoseph0) reported

    @Shawhelp I appreciate the 25g of data in your network but when your off it the 2gb is Useless. As I work from my phone on the road I need better coverage

  • donnalpaul Donna Paul REALTOR (@donnalpaul) reported

    @ShawInfo not happy with your customer service. My client has been trying to get new service installed and was given a 2hr window. I left my phone # on the door to call me when he arrived so I could let him in but instead he left a “sorry I missed you” card and left. Not cool👎🏻

  • Nerdzillapaints Nerdzillapainting (@Nerdzillapaints) reported

    @Shawhelp sooooo you gonna fix this today or is this an all day thing....Scheduled maintenance is one thing but going past said time is another.

  • tonydehnke Tony Dehnke - 12v.Biz 🧰 & Dive Site Reports 🤿 (@tonydehnke) reported

    @Shawhelp can we get the AppleTV app on the new BlueCurve XiOne boxes? Like how Netflix and Prove are there? @AppleTV @AppleTVPlus can you help make that happen?

  • BeaumontPhysio Beaumont Physio (@BeaumontPhysio) reported

    Ugh @Shawhelp our phones & internet are down…. Again….Please don’t tell me to call you. The amount of business I lose because you are so inconsistent & with no reimbursement. Beyond frustrating. Will definitely be switching to @TELUS as you can’t provide the contracted service