Shaw Outage Report in Spruce Grove, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Shaw
Shaw is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (65%)
-
TV (12%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Ya but it’s your email service they said so that’s why they can’t help
-
Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
@Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw
-
Waynethurson
(@Waynthurson) reported
from
Edmonton, Alberta
Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp My password be the same as the one I use to login to streaming media services
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp No I can sign in to Gmail website & Hotmail but not yours
-
Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
I swear @CraveCanada is going to make me cancel my cable @Shawhelp
-
Curtis Sexsmith
(@CJames68) reported
from
St. Albert, Alberta
@Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Apple told me there is no issues they tell me you continue to communicate with you
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password
-
Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp But I can login using my Shaw login
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Trying to use the website to login
-
#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp we changed our webmail password but we still can’t login
-
Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
-
DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
-
Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
-
Joanne #SPNFamily #TWDFamily #OutlanderCAN
(@OutlanderCanuck) reported
from
Edmonton, Alberta
@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
-
#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider
-
Michael Macfynn
(@Mahykal) reported
from
Edmonton, Alberta
@Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
The G.F. Liverpool™©
(@gliverpool9966) reported
from
Winnipeg, Manitoba
@Shawhelp It happened again. Telephone, Television all down. Internet as well unable to connect wirelessly. Second time this happen in that many weeks.
-
SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
-
Dominic Therrien
(@dotherrien) reported
from
Coquitlam, British Columbia
I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded
-
Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
-
Melissa Lam
(@sweetsbymelissa) reported
from
Calgary, Alberta
@shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible
-
Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
-
Jan Byrd
(@_JanByrd) reported
from
Winnipeg, Manitoba
@Shawhelp We cannot have the modem fail during work. I cannot be waiting 30 mins on hold for support then unplugging and plugging in modems. I need an it internet connection at ALL times.
-
Gary Dunham 🌱
(@big_gare) reported
from
Powell River, British Columbia
@YouTravel @Shawhelp Same here Ursula. We’ve had terrible service from Shaw. Switching to a different provider as soon as humanly possible. 😠
-
DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
-
Dave Martin
(@AlbertanDave) reported
from
Airdrie, Alberta
Thank you @Shawhelp! Much better support than phone support and wasting an hour for a call back! Merry Christmas!