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Shaw

Shaw Outage Report in Spruce Grove, Alberta

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Spruce Grove come from postal codes T7X .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Shaw outage reports came from the following cities: Spruce Grove, and St. Albert.

CityProblem TypeReport Time
Spruce Grove Internet 5 days ago
St. Albert Wi-fi 11 days ago
St. Albert TV 12 days ago
Spruce Grove Internet 14 days ago
Spruce Grove Wi-fi 21 days ago
St. Albert Wi-fi 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • JKerby_88
    πŸ…ΉπŸ…ΎπŸ…·πŸ…½ πŸ…ΊπŸ…΄πŸ†πŸ…±πŸ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @dc1385 @Shawhelp Any updates on login

  • JKerby_88
    John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Internet is crap today too many people on it

  • big_fan2019
    π•“π•šπ•˜_π•—π•’π•ŸπŸšπŸ˜πŸ™πŸ‘ (@big_fan2019) reported from St. Albert, Alberta

    @Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I don’t hear him. But he can call our house phone no problem

  • JKerby_88
    πŸ…ΉπŸ…ΎπŸ…·πŸ…½ πŸ…ΊπŸ…΄πŸ†πŸ…±πŸ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected

  • Harleydadd
    #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I can’t login @CraveCanada on my MacBook because it thinks my password is wrong but it’s not because I can login to the CraveTV app on my iPad no problem but can’t say the same thing for that on my MacBook please help

  • JKerby_88
    πŸ…ΉπŸ…ΎπŸ…·πŸ…½ πŸ…ΊπŸ…΄πŸ†πŸ…±πŸ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • JustAnotherJay
    Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

  • JKerby_88
    πŸ…ΉπŸ…ΎπŸ…·πŸ…½ πŸ…ΊπŸ…΄πŸ†πŸ…±πŸ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I have wait time is long usually your support on Twitter is way faster

  • AvantRider
    Great Wall Of Troy (@AvantRider) reported from St. Albert, Alberta

    @Shawhelp My new bluecurve tv and internet is quite terrible. I can’t connect to anyone with in app chat.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp free range sucks tonight sound keeps cutting off & on why

  • Harleydadd
    #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    @Shawhelp internet down again in @citysprucegrove It's almost daily lately

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp @dc1385 Still having this issue

  • RuthKewlistmum
    Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta

    @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp That sucks I want to watch episode one before episode 2

  • lana_ban
    Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • shredordelete
    Anshuman Khare (@shredordelete) reported from St. Albert, Alberta

    @Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Why can’t I login to the @WWENetwork using my Show Go login information

  • JKerby_88
    πŸ…ΉπŸ…ΎπŸ…·πŸ…½ πŸ…ΊπŸ…΄πŸ†πŸ…±πŸ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Hitchano
    Hitchano (@Hitchano) reported

    @Shawhelp Any update on the Jamestown Winnipeg service outage? It has been three hours since the last outage info.

  • kirakiraoof
    I'm love you miss Fontaine (@kirakiraoof) reported

    @Shawhelp my wifi and tv is down and I'm getting the error code RDK-03117 What's up?

  • PelosiAndSchiff
    BIDEN is #46 (@PelosiAndSchiff) reported

    @Shawhelp @CastanetNews So now texting with Shaw Help the answer β€œagain” is they’ll email me a return label (which I’ve told them I don’t have a printer) AND Canada post won’t do a pick up at a residence!

  • trevor_bradley
    Trevor Bradley (@trevor_bradley) reported

    Just got off a support chat with @ShawInfo where I got told that Port Forwarding has been permanently disabled on user accounts. This is breaking my VoIP connection. Say it ain't so! I've been a loyal Shaw customer for 20 years, but this might be enough to get me to switch.

  • ztravica
    Creativescans (@ztravica) reported

    @PeterVogel @Shawhelp I’m considering dropping ShawTV because of their rates (keep rising) and service (poor signal lack of selection).

  • vegaspilgrim
    Brian Senkow (@vegaspilgrim) reported from Thunder Bay, Ontario

    @Shawhelp Again, hit you up so to speak, yesterday, no response. Internet out in my area AGAIN, after I was assured it was fixed. Sent you another message now. This lack of service AND lack of response is absolutely dreadful and unacceptable.

  • chriseditpost
    Chris Zayachkowski (@chriseditpost) reported

    @Shawhelp Oh I need assistance. There is just no one able to help me.

  • CL_Chaos
    CL Chaos (@CL_Chaos) reported

    @Shawhelp help my nets been dead for an hour

  • 204queen0574
    πŸ‡¨πŸ‡¦ @204queen0574 πŸ‡¨πŸ‡¦ (@204queen0574) reported

    @Shawhelp We're trying to fix it ourselves first. This happens ALL the time. We just tried the system refresh and it did nothing. Guess we'll turn it off and then back on again. πŸ™„

  • chriseditpost
    Chris Zayachkowski (@chriseditpost) reported

    @Shawhelp My internet is not working. I’m very frustrated!