Shaw

Shaw Outage Report in Spruce Grove, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Spruce Grove, Alberta 02/20/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove and Stony Plain.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Total Blackout
CanadaEdmonton TV
CanadaEdmonton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp But I can login using my Shaw login

  • Waynthurson Waynethurson (@Waynthurson) reported from Edmonton, Alberta

    Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Trying to use the website to login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Apple told me there is no issues they tell me you continue to communicate with you

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp My password be the same as the one I use to login to streaming media services

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Ya but it’s your email service they said so that’s why they can’t help

  • kmoorephotos Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp customer service sucks

  • kmoorephotos Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password

  • CJames68 Curtis Sexsmith (@CJames68) reported from St. Albert, Alberta

    @Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    @Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No I can sign in to Gmail website & Hotmail but not yours

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw

  • OutlanderCanuck Joanne #SPNFamily #TWDFamily #OutlanderCAN (@OutlanderCanuck) reported from Edmonton, Alberta

    @Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    @Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    I swear @CraveCanada is going to make me cancel my cable @Shawhelp

  • Mahykal Michael Macfynn (@Mahykal) reported from Edmonton, Alberta

    @Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Calgaryman1 Calgary (@Calgaryman1) reported

    @Bryan_Leitch @Shawhelp That’s a shocker. They absolutely know about the problem the tech(s) have hold me multiple times, but their waste of skin SocMed bots act like it’s the first time they e heard about it.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Shawhelp Thats your own company internal issues. We only want the services we are being gouged for.

  • MrWickDoe Real ones know (@MrWickDoe) reported

    @gregobr @AnthonyLacavera Is with 5G as we all know @ShawInfo did not buy any spectrum for them cause they damm well knew they was gonna sell and did not want to provide any form of help just in case they had to sell. But really 5G is okay. Ppl want lower prices and good coverage n great roaming plans.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @Shawhelp It just says service down for large part of the BC interior and they hope to have it fixed eventually. We'll that's helpful 😌. Could you perhaps expand on that a little? Why? What happened? How did such a large area lose service? And some kind of an ETA?

  • Dongo_Junior WangChung2Nite (@Dongo_Junior) reported

    @cenobyte3 @Shawhelp Having the same exact issue myself. No changes to my IPhone, just stopped working.

  • clmoore50 Cheryl Moore (@clmoore50) reported

    @cenobyte3 @Shawhelp I’m having issues with Exchange for my Shaw account on my iPads and iPhones today, started yesterday but I thought it was my husband not doing something right on his iPhone.

  • JorgeMatias679 Jorge Matias (@JorgeMatias679) reported

    @Shawhelp Your having cable service issues in Williams Lake BC and that also applies to your internet. Did someone take out a critical utility pole? When do you think it will be fixed?

  • LostHunter7 LostHunter7 (@LostHunter7) reported

    @Shawhelp I just rec'd my 2nd notice from Telus that outlines the input of their PureFibre Network in my neighbourhood. Step 3 is to transfer all my phone, internet, TV & any other services to the Telus PureFibre Network. What the $!% is going on?!

  • cenobyte3 Cenobyte🦑🧲⚫🐸 ֍ (@cenobyte3) reported

    @Shawhelp I wasn't. It looks like the issue is still ongoing.

  • Dongo_Junior WangChung2Nite (@Dongo_Junior) reported

    @cenobyte3 @Shawhelp Webmail is working, just activesync on the IPhone having issues.