Shaw

Shaw Outage Report in Spruce Grove, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Spruce Grove come from postal codes T7X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Spruce Grove, Alberta 01/23/2026 17:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove and Stony Plain.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp My password be the same as the one I use to login to streaming media services

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Again as I mentioned they said not their issues since it’s a 3rd party email client

  • Waynthurson Waynethurson (@Waynthurson) reported from Edmonton, Alberta

    Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.

  • OutlanderCanuck Joanne #SPNFamily #TWDFamily #OutlanderCAN (@OutlanderCanuck) reported from Edmonton, Alberta

    @Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    @Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure

  • Mahykal Michael Macfynn (@Mahykal) reported from Edmonton, Alberta

    @Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp can’t login to webmail website “Invalid Shaw email or password. Please try” I know my password

  • kmoorephotos Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Ya but it’s your email service they said so that’s why they can’t help

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I just spoke to Apple via their chat service they said it’s a third-party email client and to continue to chat with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Trying to use the website to login

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp But I can login using my Shaw login

  • CJames68 Curtis Sexsmith (@CJames68) reported from St. Albert, Alberta

    @Shawhelp so disappointed with your customer service this week. Hours on the phone and no resolution on a problem you created. #BrutalService #Shaw

  • kmoorephotos Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Facebook will not help me so I’m trying my Wi-Fi provider

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp No I can sign in to Gmail website & Hotmail but not yours

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Apple told me there is no issues they tell me you continue to communicate with you

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp customer service sucks

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    @Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    I swear @CraveCanada is going to make me cancel my cable @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CanadianScrooge 🇨🇦Sheri🏳️‍🌈 (@CanadianScrooge) reported

    Why does the Shaw TV app have 19 channels of the Weather Network? Not a fan of it nor am I a fan of the other channels added. @Shawhelp

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    @Shawhelp @BMC604 Oh, so we can keep the same channels and packages despite your sweeping, unilateral changes that do not allow that? Or so you can see the extensive "this is broken again" history of your consistently dodgy service? lmao. Tell corporate 'it's a nice line but they're not buying it'

  • IanLucas0408 Ian Lucas (@IanLucas0408) reported

    @Shawhelp Shaw Webmail down again today?!?! (get login screen but doesn't accept username nor password => "login server" problem) => what's happening?

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @DanTheBookMan2 @Mickey_Kelly Hasn’t changed all week “unable to communicate with login server”. My mailbox is full. Unable to delete emails and open it up due to this. 😡 @Shawhelp

  • chrisw_ottawa Christopher Wilson (@chrisw_ottawa) reported

    @Shawhelp Next to no service. Speedtest says 4mbps down and zero upload before crashing. Nothing is functional. Got Twitter after 1/2 hour wait. This is gig service?

  • TonyKing15 Tony King (@TonyKing15) reported

    @Shawhelp That did not work.We had a service call a week ago. The cable outside was replaced. TV was working after that. But we lost internet. We resolved that Friday. But we have not had Global TV since.

  • chearia michelle sterling (@chearia) reported

    @Shawhelp my cellphone cannot access Shaw webmail message is cannot communicate with login server

  • JBardyla Jay is short for J (@JBardyla) reported

    Tues nite I was watching hockey at a YEG arena. Having no data I tried to login into the FREE wi-fi from @ShawInfo. Put in my info then got a message saying Shaw will email me a pin to verify me. Gonna email the person with no internet access. #Helpful

  • lensmith1963 *** Smith (@lensmith1963) reported

    Sure hope customers get some sort of discount on their next bill for the lack of internet & cable service .. Been down since 10am this morning .. Not acceptable @ShawInfo @Shawhelp #Shaw

  • the_pnguin Stefan Eriksson (@the_pnguin) reported

    @Shawhelp are there issues in chilliwack this morning? I keep getting network drop outs. Reset modems and equipment.