Shaw Outage Report in Spruce Grove, Alberta
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The latest reports from users having issues in Spruce Grove come from postal codes T7X.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, St. Albert, Spruce Grove and Stony Plain.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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PapaLeits
(@bruceleiter) reported
from
Edmonton, Alberta
@slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
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Ruth Kelly
(@RuthKewlistmum) reported
from
St. Albert, Alberta
@josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@mylesbosch @Shawhelp Pretty poor customer service
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I have wait time is long usually your support on Twitter is way faster
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Well this sucks
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?
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ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!
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A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Hello. We seem to have lost several channels. Please help.
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@TPHogan @Shawhelp lol see. The worst
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
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David Boles
(@DavidJBoles) reported
from
Edmonton, Alberta
@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA
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Shaun Painter
(@TheSirShaun) reported
from
Edmonton, Alberta
@Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.
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Dave blackston
(@DBlakeston) reported
from
Edmonton, Alberta
@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 Erin*YES im still wearing my mask*Kucharski
(@ThatFunHouseGal) reported
@Shawhelp good morning! Over a month ago I requested via a FB form for someone to call me regarding my value plan. It expired at the beginning of Sept. No call. Tried the chat in the app - it was a joke, got nowhere Can you help me? #anirritatedcustomer #yeg
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mr kaswa
(@mrkaswa) reported
A @ShawInfo technician has been to one of the two boxes outside my house twice now. 3 hours since they posted the outage and it's still down.
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mr kaswa
(@mrkaswa) reported
@Shawhelp I can understand....sort of....the length of time needed to pinpoint such a small area (is there not software that can ping all your modems in a fairly large area, and then identify on a map those that do not answer?) But once the small area is identified, shouldn't the issue..
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Rob
(@Rob_Garner_) reported
@ShawInfo why is my channel guide out of sorts. I have 5 channels showing Oprah network CTV has tsn, Disney broadcasting something else. What's the problem?
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mr kaswa
(@mrkaswa) reported
@Shawhelp I gotta say it's kinda weak that the public page gets update while the "internal sources" you look at seemingly know nothing. I can see where, if I'm on the ball, no one on you end may know, but if a tech is on the way, every support channel should be notified.
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JonyDice
(@mefisto82) reported
@ShawInfo Few days ago I made an upgrade and the signal is falling down constantly. What I have to do or is someone I can talk to make better my internet?
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Brian Battle
(@BVBattle) reported
@Shawhelp Was getting a message saying channel was temporarily unavailable, give us some time to fix it, then it would go to the previous channel. It seems to be ok now. Was able to go back to the begin of Jeopardy, I’m happy now. Thanks for the quick response
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mr kaswa
(@mrkaswa) reported
@Shawhelp I know your do, and that people are working at fixing it, the fellow is back at that box for a third time just now. But there are so many problems with Shaw lately, that I feel the need to tweet more about it. I'm not using your handle though since the issues are not yours.
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TheDude abides
(@Shutup_Donnie) reported
@shawhelp @shawdirect Spent 40 minutes in chat with support getting me to check internet speeds until I got a result he liked. Didn't help and I still lag and can hardly load videos/gifs. Great customer support #shawinternet #shaw #useless
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mr kaswa
(@mrkaswa) reported
@Shawhelp TV has gone down, looking like a result of no internet. Modem.happily flashing yellow or orange, whatever that is. All boxes have been un plugged and plugged back in. Central City area Surrey. Internet based TV is better, why?