Shaw Outage Report in Spruce Grove, Alberta
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The latest reports from users having issues in Spruce Grove come from postal codes T7X.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, Stony Plain and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
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X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍
(@Roopanova) reported
from
Edmonton, Alberta
@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
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Floss Bosses
(@yegFlossBosses) reported
from
Edmonton, Alberta
Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
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Dylan Sloan (they/them)
(@PrairieDill) reported
from
Edmonton, Alberta
@Shawhelp down in central #yeg?
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Jason Bouwmeester
(@JustAnotherJay) reported
from
Spruce Grove, Alberta
Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
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Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Is there an outage in Edmonton? TV and internet not working.
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maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “
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Cathy Cech
(@425cath) reported
from
Edmonton, Alberta
@danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.
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#FreePalestine
(@Harleydadd) reported
from
Spruce Grove, Alberta
Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.
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Craig Kuziemsky
(@CKuziemsky) reported
from
Edmonton, Alberta
@Shawhelp our phone and internet is down in SW Edmonton?
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Guy Lavallee
(@TheRealMovieGuy) reported
from
Edmonton, Alberta
@Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!
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Pradeep Padmanabhan
(@4PillarsEdm) reported
from
Edmonton, Alberta
@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
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#FreePalestine
(@Harleydadd) reported
from
Spruce Grove, Alberta
@Shawhelp internet down again in @citysprucegrove It's almost daily lately
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew McKay
(@WildEagle) reported
@Shawhelp Is there an outage downtown Calgary right now?
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Ex GanjFather
(@DaGanjFather420) reported
@ImBaldingYerr @ShawInfo Fr let bruh do his ****!
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Jeff H
(@JeffNa2) reported
gotta wonder if Shaw's wifi feed has been utter trash for at least the past month, if not by design to have ppl switch to their new fibre service. coincidence? 🤔 @Shawhelp fix it or get off the pot... some of us are stuck at home working!!!
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Akeem RW Ross
(@YouMe780) reported
@Shawhelp i think 🤔 the App version your using needs a update anyway I paid the bill my balance is zero can you ensure my service is restored and tell your collection people you have been compensated 2🌎21 Ensure your Loyal Customers get Substantially lucratively 🏦💰 paid 💰🏦
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Jeremy
(@jeremitis) reported
@Shawhelp How do I lower my bill but get the same great service? I pay too much. Help!
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Mel Rivera
(@n_nrivera) reported
@Shawhelp I am on hold on the phone for quite some time now. Is there a service disruption at 8802 Franklin Ave Fort Mcmurray? This is a business account. We have unhappy customers.
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Christina Workman - WP Contributor
(@AmethystAnswers) reported
@Shawhelp internet is down and sounds like half my neighbourhood is having the same issue. #mckenzietowne in #yyc no issues reported on support page. What’s going on?
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Bryce Campbell
(@brycecampbel) reported
@whytestreak @ShawInfo Dont see what the problem is... As a @Rogers customer in BC, I regularly go to ext roaming coverage outside my community. From a carrier, makes sense for them to partner for coverage ourisde of areas - costs & regulations are huge bottlenecks to installing new service
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Mel Rivera
(@n_nrivera) reported
@Shawhelp I am on hold on the phone for quite some time now. Is there a service disruption at 8802 Franklin Ave Fort Mcmurray? This is a business account. We have unhappy customers.
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SemSem
(@sem3em) reported
@Shawhelp To all Shaw Customers: know about Shaw's new way of business! You terminate the home contract (after 10 plus years) because Shaw can't offer you what you want , you get a bill for terminating the contract without any details, you ask why and they send you to collection!