Shaw Outage Report in Spruce Grove, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Is there an outage in Edmonton? TV and internet not working.
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Shaun Painter
(@TheSirShaun) reported
from
Edmonton, Alberta
@Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@mylesbosch @Shawhelp Pretty poor customer service
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
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Floss Bosses
(@yegFlossBosses) reported
from
Edmonton, Alberta
Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.
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Ruth Kelly
(@RuthKewlistmum) reported
from
St. Albert, Alberta
@josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@TPHogan @Shawhelp lol see. The worst
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Pradeep Padmanabhan
(@4PillarsEdm) reported
from
Edmonton, Alberta
@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
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Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
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Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!
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PapaLeits
(@bruceleiter) reported
from
Edmonton, Alberta
@slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
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ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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David Boles
(@DavidJBoles) reported
from
Edmonton, Alberta
@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
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A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Hello. We seem to have lost several channels. Please help.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@onthetracksjen) reported
@Shawhelp is there an outage in Surrey I cannot get to internet and tv seems down too Shaw website won’t load either to see outages
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Benji Klassen
(@benjimenk) reported
@Shawhelp hey any idea on when these outages will be fixed? Service has been intermittent for the last 2 days. I like the extra couch time but I’ve got some work to get done lol
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Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
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PhoShoh
(@PhoShoh) reported
@shawhelp internet is down in Surrey, would appreciate an update
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Reg Bardsley
(@Professor_Reg) reported
from
Salmon Arm, British Columbia
So it seems @ShawInfo is still unable to figure out what's broken on the network in the Shuswap. Our cable boxes are stuck on MSNBC & the 2nd impeachment. Since I can't change channels, going on 3 days now, I invented a drinking game, each hour's secret word you drink a shot!
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SassyFrass 🇨🇦
(@kkreeze32) reported
@Shawhelp Is internet down in Surrey, BC right now?
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Benjamin Tuckett
(@BenTuckett1997) reported
@Shawhelp Internet is down in Winnipeg. Is there an update, or upgrade going on?
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Dekks "Stream Dog" Shepherd #BlackLivesMatter
(@DekksShepherd) reported
@Shawhelp I've done this before over 15 times and you STILL have not got off your asses and fixed the issue. Your node in Abbeydale NE is so stressed that no one gets upload speed after 9PM and this problem exists from your shitty bluecurve routers being incompatible.
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Joshua Haywood
(@joshuahaywood) reported
@Shawhelp really fed up with our internet not working. We’ve reset the router, had you guys reset it from your end, moved router location and yet we still have major issues with download speed, actually getting internet in our apartment, 5G rarely if ever works #wantmymoneyback
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Erin Rumbolt
(@Erin_Rumbolt) reported
@ShawInfo .. your sales/loyality department is awful. They Reached out to me to try to get me to sign for 2 more years while offering a “deal” that’s more than I pay now and extensively more expensive than new customers. #ridiculous #shouldbeashmed