Shaw Outage Report in Spruce Grove, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.
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A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@mylesbosch @Shawhelp Pretty poor customer service
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@TPHogan @Shawhelp lol see. The worst
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Ernesto Alferez
(@Alfizzle18) reported
from
Edmonton, Alberta
@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?
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Ruth Kelly
(@RuthKewlistmum) reported
from
St. Albert, Alberta
@josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.
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Jonny
(@jonnyjazzno) reported
from
Edmonton, Alberta
@Shawhelp Hey! I just sent a DM about my internet down
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Dave blackston
(@DBlakeston) reported
from
Edmonton, Alberta
@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Steven Walton
(@StevenGWalton) reported
from
Edmonton, Alberta
@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Well this sucks
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Lana
(@lana_ban) reported
from
Stony Plain, Alberta
Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp I have wait time is long usually your support on Twitter is way faster
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🦈💍Mrs. A-Cakes Shark💍🦈
(@lexi_applebum) reported
from
Edmonton, Alberta
@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Storm Corbett
(@papaxanxus) reported
@Shawhelp why is the service so bad. I pay 100 a month and my service is Pathetic it goes out all the time even when a the only thing I'm on is my phone.
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🇨🇦Chris Ross 🇨🇦
(@Globetrotter36) reported
@Shawhelp Is there a local outage in the Copperwood Area of Lethbridge? #yql #lethbridge #internet
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ColdCanuck (Keith)
(@coldcanuck) reported
@3_putt @Shawhelp Looks like it’s a known outage here. Been pretty stable for me the last few month.
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D S
(@AdultInDaRoom) reported
@Shawhelp Why is internet down again in Edmonton? Second time in a week
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Rick Anderson 🇨🇦
(@RickAnderson) reported
Appears @Shawhelp is having a rather significant Internet+cable outage in our neck of the woods (Vancouver North Shore). Others?
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Stephen A. Martin
(@IDrumly) reported
@KristenLawson_ @Shawhelp My internet is down in Royal Oak as well.
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Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
@rikkiprince @Shawhelp @elcostello It says the entire southern Alberta on that page... But I can fix it for you.. Release and renew your IP address to new routing that works. Back online. > ipconfig /release > ipconfig /renew
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Dave Teixeira 🎧
(@davedotca) reported
@Shawhelp Just wrapped the call. I will be getting a call back in 24 to 48 hours once the "backend error" has been corrected. They also are sending over a service tech on Sunday as the "radio signal is week" even though Speedtst shows 600+mps via Wifi but the Wifi Pods will not connect.
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Helen Mills
(@htmcalgary) reported
@Shawhelp is there an outage in NW Calgary?
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Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
. @TekSavvyCSR, teksavvy Internet in Calgary is down via Shaw cable. Appears to be both widespread across multiple quadrants, and to be issue with @Shawhelp's routing.