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Shaw

Shaw Outage Report in Spruce Grove, Alberta

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Spruce Grove come from postal codes T7X .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Shaw outage reports came from the following cities: Spruce Grove, and St. Albert.

CityProblem TypeReport Time
Spruce Grove Internet 6 days ago
St. Albert Wi-fi 12 days ago
St. Albert TV 12 days ago
Spruce Grove Internet 14 days ago
Spruce Grove Wi-fi 21 days ago
St. Albert Wi-fi 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Well this sucks

  • JKerby_88
    John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Internet is crap today too many people on it

  • JustAnotherJay
    Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Why canโ€™t I login to the @WWENetwork using my Show Go login information

  • RuthKewlistmum
    Ruth Kelly (@RuthKewlistmum) reported from St. Albert, Alberta

    @josh_eberhart @ShawInfo Yes. We have issues too. Not nearly as bad as yours. And the old Shaw was so much better than now. @ShawInfo seem to have lost their great customer service.

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I have wait time is long usually your support on Twitter is way faster

  • Harleydadd
    #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine

  • big_fan2019
    ๐•“๐•š๐•˜_๐•—๐•’๐•Ÿ๐Ÿš๐Ÿ˜๐Ÿ™๐Ÿก (@big_fan2019) reported from St. Albert, Alberta

    @Shawhelp when I call my friends cell number which is android phone I get static it says he picked up but all I get is static and I donโ€™t hear him. But he can call our house phone no problem

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I canโ€™t login @CraveCanada on my MacBook because it thinks my password is wrong but itโ€™s not because I can login to the CraveTV app on my iPad no problem but canโ€™t say the same thing for that on my MacBook please help

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp That sucks I want to watch episode one before episode 2

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp free range sucks tonight sound keeps cutting off & on why

  • lana_ban
    Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when thereโ€™s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp @dc1385 Still having this issue

  • AvantRider
    Great Wall Of Troy (@AvantRider) reported from St. Albert, Alberta

    @Shawhelp My new bluecurve tv and internet is quite terrible. I canโ€™t connect to anyone with in app chat.

  • Harleydadd
    #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    @Shawhelp internet down again in @citysprucegrove It's almost daily lately

  • JKerby_88
    ๐Ÿ…น๐Ÿ…พ๐Ÿ…ท๐Ÿ…ฝ ๐Ÿ…บ๐Ÿ…ด๐Ÿ†๐Ÿ…ฑ๐Ÿ†ˆ (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp issue with WiFi canโ€™t find it on my iPhone 11 Pro and if I do it doesnโ€™t stay connected

  • shredordelete
    Anshuman Khare (@shredordelete) reported from St. Albert, Alberta

    @Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @dc1385 @Shawhelp Any updates on login

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • baileymccray
    Bailey McCray (@baileymccray) reported

    @shawhelp Iโ€™m having issues connecting to my internet. I can connect using my 5g network on my phone , but I need to use my computer and 5g isnโ€™t an option for that..

  • JennySarich
    jenny sarich (@JennySarich) reported

    @Shawhelp is there a cable outage in Saskatoon right now ?

  • jayjimshier
    MissJaleen (@jayjimshier) reported

    @Shawhelp is Shaw having problems?

  • Pirrurris
    Esteban Acuรฑa (@Pirrurris) reported

    @Shawhelp any reason why my internet is not working? Again?? I have called, tweeted, been visited by a tech, unplugged, etc... at least 5 times now... over multiple weeks... what do I need to do to receive the service i pay for???

  • andrew00654110
    Andrew (@andrew00654110) reported

    @Shawhelp anyone working right now? Im on the app waiting to connect to an agent. It's been 25 minutes so far, is there an outage

  • NapsAndSarcasm
    Napping until vaccinated ๐Ÿ˜ท (@NapsAndSarcasm) reported

    This is the 3rd time this week Shaw's cable signal has frozen and I've had to hard reboot the cable box. Yet it always comes back fine after the reboot, just in case @Shawhelp wants to say it's the WiFi (yes, I paid for their stupid range expanding pods too)

  • Pirrurris
    Esteban Acuรฑa (@Pirrurris) reported

    @ShawInfo I can only imagine how awful the worst must be. Shaw being at the top sets the bar pretty low

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    Weโ€™ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying theyโ€™ll cancel unless we pay $5K

  • ghostcatbce
    GhostWarriorโš” ๐Ÿ‡จ๐Ÿ‡ฆ (@ghostcatbce) reported

    @Shawhelp Are you having network issues? My Wi-Fi is working fine, but I am having trouble with Ethernet.

  • autismbytes
    Patricia Marie Smith (@autismbytes) reported

    @Shawhelp if I call later or tomorrow can some help me change my NAT type to a B on my Nintendo Switch