Shaw

Shaw Outage Report in Spruce Grove, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Spruce Grove come from postal codes T7Y and T7X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Spruce Grove, Alberta 10/02/2023 17:25

October 02: Problems at Shaw

Shaw is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 57.32%

    Internet

  • TV 14.09%

    TV

  • Wi-fi 11.83%

    Wi-fi

  • Total Blackout 9.71%

    Total Blackout

  • E-mail 5.26%

    E-mail

  • Phone 1.79%

    Phone

Live Outage Map Near Spruce Grove, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert, Stony Plain and Devon.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine

  • JKerby_88 John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp Internet is crap today too many people on it

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

  • eagrise Emily Grise (@eagrise) reported from Edmonton, Alberta

    @Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?

  • holla_g Mfon Inyang (@holla_g) reported from Edmonton, Alberta

    @ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??

  • KuchTony Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta

    @Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I need to because the app TV Guide needs one to fix my issue

  • KimmieQ10 Kim Q (@KimmieQ10) reported from Edmonton, Alberta

    @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • AvantRider Great Wall Of Troy (@AvantRider) reported from St. Albert, Alberta

    @Shawhelp My new bluecurve tv and internet is quite terrible. I can’t connect to anyone with in app chat.

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I can’t sign in to the @Sportsnet app I know my password

  • lexi_applebum 🦈💍Mrs. A-Cakes Shark💍🦈 (@lexi_applebum) reported from Edmonton, Alberta

    @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

  • jonnyjazzno Jonny (@jonnyjazzno) reported from Edmonton, Alberta

    @Shawhelp Hey! I just sent a DM about my internet down

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BluGoldWhiteout Christopher (26-14-3) 💙✈🏒❄ (@BluGoldWhiteout) reported

    @Shawhelp Your NHL Centre Ice package is currently down. I'm not the only person having problems. Are you able to help?

  • DevonJHall Loud Mouth Brown Girl (@DevonJHall) reported

    @Shawhelp It's okay, having 2 remotes is a seriously minor problem.

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    Trying to record a show called "Rutherford Falls" on BlueCurve TV. Doesn't show up in voice search but when I go to the 28th, it's there. Can you help @Shawhelp ?

  • michaelweapons Teddy Padalack (@michaelweapons) reported

    @Shawhelp is there an outage in Medicine Hat?

  • jvincent89 Jessy (@jvincent89) reported

    @Shawhelp Sorry my friend accidentally unplugged the router. My bad. Have a good day.

  • YaBoyZuu Zuu (@YaBoyZuu) reported

    @Shawhelp Please get your **** together. Paying over $100 a month for your **** internet that won’t even allow me to stream something 720p direct wired through the modem. I’m sick and tired of it.

  • jvincent89 Jessy (@jvincent89) reported

    @Shawhelp my internet down. Is this a local issue or a me issue?

  • wingsnation Bruce Shad (@wingsnation) reported

    @steph_197 @Shawhelp same here, i just phone support, told girl what problem is, she reply "excuse me?" I ask where she located, she said Central America 🤦 does Shaw have any support that knows their head from their *** ?

  • Melliss30068737 Mellissa (@Melliss30068737) reported

    @Shawhelp I’m so glad I’m paying for a Centre Ice package and I can’t watch the Winnipeg Leafs game. What’s the point of the package if I can’t get any games? Tech support was useless

  • RodneyHanson8 Rodney Hanson (@RodneyHanson8) reported

    @Shawhelp Good morning, why is my internet down as I have rebooted my modem and still down