Shaw Outage Report in Spruce Grove, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp That sucks I want to watch episode one before episode 2
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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Kim Q
(@KimmieQ10) reported
from
Edmonton, Alberta
@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I need to because the app TV Guide needs one to fix my issue
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Horace
(@gqkeroppi) reported
from
Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I can’t sign in to the @Sportsnet app I know my password
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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Phil
(@phil2twit) reported
from
Edmonton, Alberta
@ShawInfo Shaw support sucks
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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shane lo🇨🇦
(@shalodijk) reported
Great work by Shaw cable. Schedule a long service outage during a pandemic. Not like people are forced to work from home and kids do online school. Add to that their crack service teams can seem to fix the problem they initiated! Can’t wait to jump to Telus! @Shawhelp
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Paul Webster ChPC 🇨🇦
(@curling_coach) reported
@Shawhelp still no internet close to 600 but continue to pay for 600. When do you have to live up to your promised service?
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BlackmoreNoel
(@Blackmorecrest) reported
It has been a full business day since @Shawhelp stated that they were attempting to fix the internet outage in the Red Deer/Olds area. We recieved one update at ******* NOON and have not heard anything since. We, as in those affected by this outage, had best recieve compenaation
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Evan Krosney
(@EvanKrosney) reported
@Zach_Fleisher @CCTS_CPRST @Shawhelp The CCTS is awesome. I reached out to them when Bell messed up a feature on my account, and they forced them to fix the issue after multiple reps at Bell told me it couldn't be done.
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Cuzi
(@CuzICantStop) reported
Also, for when @Shawhelp inevitably shows up, yes, I have reset everything, and yes I’ve hardwired several different cables that all supplied 1gbps in Ontario with zero problems.
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Videogamefan1990
(@Videogamefan191) reported
@ShawInfo don’t ever sign on with this company. They are a bunch of liars that will lie to get a sale, pressure you on to sign up and then when you do. You don’t get what you were promised and they don’t fix it instead they will charge you extra to fix their lies. #worserviceever
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BlackmoreNoel
(@Blackmorecrest) reported
My internet has been out all day and there is no sign of it coming back soon. @Shawhelp why have we not gotten any updates about the outage in the Red Deer/ Olds area.
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Jon Campbell
(@joncampbell) reported
@Shawhelp so is there an intermittent connectivity problem happening since Monday night? Keep getting disconnected and then it starts working again quickly. I got a new modem today so it should not be that.
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Lila Roth
(@evilfishyx) reported
@Shawhelp whats going on in abbeydale the internet keeps going up and down.
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Dani
(@Dani_NFLfan) reported
@Shawhelp the internet connection in Edmonton has been very intermittent the last few days and evenings. It keeps going down and coming back on.