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Shaw outages and service status in Gabriola, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Gabriola, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and TV.
  • 50% Total Blackout (50%)
  • 50% TV (50%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gabriola, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gabriola, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Shaw

Shaw is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gabriola, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo.

CityProblem TypeReport Time
Nanaimo TV 9 days ago
Nanaimo Total Blackout 26 days ago
Nanaimo Internet 1 month ago
Nanaimo TV 3 months ago
Nanaimo TV 3 months ago
Nanaimo TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Gabriola, British Columbia

Latest outage, problems and issue reports in Gabriola and nearby locations:

  • VI_CYC
    SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

  • booklover_novel
    deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • KittyMomm
    Christina Langelier (@KittyMomm) reported from South Wellington, British Columbia

    @Shawhelp is there an outage in Cedar?

  • vicki_mcleod
    Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • ballsy66
    darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • ballsy66
    darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

  • cari_goncalves
    always smile 🇨🇦 (@cari_goncalves) reported

    @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.

  • TrinaMLee
    Trina M. Lee (@TrinaMLee) reported

    @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

  • PoCoello
    Chris (@PoCoello) reported

    @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

  • The_Butte_Man
    Trevor Butte (@The_Butte_Man) reported

    @Shawhelp my home phone will dial out but not in please help

  • M_S_Fricker
    ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported

    @ShawInfo @Rogers Things got worse. Especially your customer service.

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp As an fyi, Xfinity stream is not working

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟