Shaw Outage Report in Gabriola, British Columbia

Problems in the last 24 hours in Gabriola, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gabriola, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Gabriola, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo.

City	Problem Type	Report Time
Nanaimo	TV	3 days ago
Nanaimo	TV	12 days ago
Nanaimo	TV	12 days ago
Nanaimo	TV	12 days ago
Nanaimo	TV	12 days ago
Nanaimo	E-mail	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Gabriola, British Columbia

Latest outage, problems and issue reports in Gabriola and nearby locations:

• 
  Christina Langelier (@KittyMomm) reported 21 minutes ago from South Wellington, British Columbia

  @Shawhelp is there an outage in Cedar?

• 
  deborah deutsch (@booklover_novel) reported 27 minutes ago from Nanaimo, British Columbia

  @Shawhelp is there a cable outage in Nanaimo

• 
  darrin wright (@ballsy66) reported 29 minutes ago from Nanaimo, British Columbia

  @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

• 
  Vicki McLeod (@vicki_mcleod) reported 39 minutes ago from Nanaimo, British Columbia

  Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

• 
  SR (@VI_CYC) reported 40 minutes ago from Nanaimo, British Columbia

  @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

• 
  darrin wright (@ballsy66) reported 50 minutes ago from Nanaimo, British Columbia

  @Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  YYC Media Gal (@yycmediagal) reported 5 minutes ago

  @Shawhelp Good morning, Was there an outage in #YYC last night? Happy Holidays!

• 
  moosedawg (@moosedawg10) reported 14 minutes ago

  Oh ya - @Shawhelp Gateway box woullllld have to crap out right before Xmas holidays and World Juniors. #comeonman

• 
  YYC Media Gal (@yycmediagal) reported 15 minutes ago

  @Shawhelp Services seem to be up and running now. A bit concerning as none of the services we pay for were working - no phone, Interner, or cable. And there was no way to confirm as there was zero Shaw customer support available (and zero updates on your website). 1/2

• 
  Dr. Viking Hat. (@JonLueke) reported 16 minutes ago

  @ChrisLaBossiere @Shawhelp @TELUS It really depends on "what's available" in your area. There's no Telus Fibre Optic where I live, but the "Shaw cable utility box" is on my property. From a customer service perspective, I would have already switched. I'm a captive audience, based on what's available.

• 
  Monika Sosnowska φ (@msosnowska) reported 19 minutes ago

  @Shawhelp What would be great is if you actually used this Twitter account to inform and communicate with your customers. Kinda like BC Hydro does. There are clearly issues in Vancouver Kitsilano areas but no updates, no information from Shaw. Why have a help account if it’s not utilized?

• 
  Jeff Paulus (@jeff_paulus) reported 20 minutes ago

  @Shawhelp I think we are headed for a breakup and for once it's not me, it's you! For the past month now my Bluecurve has checked out more times then me watching a baseball game and while you have tried to salvage the relationship several times it is still not working!

• 
  Kelvin (@Klvn88) reported 23 minutes ago

  @Shawhelp I just had great service from a phone agent named Sharon (IQ25). She was so helpful and patient with explaining the numbers/situation to me. I really appreciated it. Please pass on my positive feedback to her leadership team. There needs to be more agents like her!!

• 
  The Progression (@Joe8Pack) reported 24 minutes ago

  Pt 2 > It was clearly communicated to us that we got the $200 dollar credit. The service does not start until the 31st and yet we saw yesterday that our credit card had already been billed for the first month IN FULL. @Shawhelp, if this is how it STARTS, we may have to cancel.

• 
  Sarah (@sarahlizmoser) reported 27 minutes ago

  @ShawInfo Shaw My mom has been on the phone trying to straighten out a billing issue with Shaw Cable. My grandma is being charged by Shaw $2700 for services that she has not authorized. My mom has been hung up on 5 times by Shaw. They don't want to deal with this.

• 
  jackie (@jlc17) reported 28 minutes ago

  @Shawhelp Everyday my service gets worse. At least once a day I have to unplug my modem and then disconnect it. For the past week or two it is happening twice a day. I have just had to do it again for the third time since noon today. I would call, but that doesn't work either.