Shaw Outage in Nanaimo, British Columbia

Honestly @ShawInfo customer service is the worst ever. I have 3 days trying to improve the internet and nobody answer.

@shawhelp Slow or no internet connection in Cedar by Nanaimo. Fine today, now hit and miss.

@Shawhelp Any issues in Nanaimo? I had heard of people having issues overnight on and off and I’ve just lost connectivity myself. I can ping out to addresses but very little is working properly

@ShawInfo pay attention. Your way of dealing w unhappy customers is to lock them in to 2yr contracts or pay sky high rates. Why not just improve service

Buying a house and moving is stressful enough! But when the new @Shawhelp internet doesn’t work as first told its almost a breaking point. By the time I finished venting in a DM, the amazing service person had fixed everything and I had internet!!! @netflix here I come! Thx Shaw

@Shawhelp i noticed a few people in social media complaining about internet speed today...my 150 is always slow but really slow today. Is there an issue somewhere?

@ShawInfo has the worst customer service there is, while trying to deal with their even worse internet. Seems like every night I have to call support to “fix” my internet.

@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.

@Shawhelp on hold for 45 minutes and counting - asking for a credit on my account due to Shaw on demand out of service for me for 6 days

Already regretting going with @ShawInfo for internet. Currently tracking to be over a month to get connected. I'll have received two bills before I get any service. And they're already calling to sell me a more expensive option.

@Shawhelp is there a known shaw outage in Comox

dear @Shawhelp. FIX. MY. INTERNET. Honestly its getting ridiculous now. Stop sending people who dont know how/cant fix my internet. All it does is waste my time.

@Shawhelp The BBC World listings have been hit and miss for weeks, and that show in particular is missing in your directory this weekend and next, while the listings on that Vancouver Sun site are accurate. So there's definitely an issue here; they're getting accurate info, you're not.

I’m tired of waiting on hold @Shawhelp. I’ve already talked to an agent to let them know I’m cancelling my service. There is really no need to transfer me to “the loyalty department” to complete this cancellation request. This is very poor customer service.

@Shawhelp I need help shaw! my nets are uber slow and IDK why.

Hey @Shawhelp I spent all of my day off trying to contact you to resolve a billing issue! Can someone please get back to me. I was on hold for 3 hours and my live chat waited 5 hours before “ an error “ occurred