Shaw

Shaw Outage Report in Nanaimo, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and total blackout.

The latest reports from users having issues in Nanaimo come from postal codes V9R and V9T.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanaimo, British Columbia 04/08/2025 20:10

April 08: Problems at Shaw

Shaw is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (18%)

    TV (18%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo TV
CanadaNanaimo Total Blackout
CanadaNanaimo Internet
CanadaNanaimo E-mail
CanadaNanaimo E-mail
CanadaNanaimo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • KittyMomm Christina Langelier (@KittyMomm) reported from South Wellington, British Columbia

    @Shawhelp is there an outage in Cedar?

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AlNlOM ainiom (@AlNlOM) reported

    @Shawhelp DM’d you Darren. Hoping you can come through here as I’ve been a loyal customer for nearly 10 years.

  • MaryPChipman Ugabug (@MaryPChipman) reported

    @Shawhelp Internet seems slow today in Kitsilano, Vancouver. Any reported issues or work in the area?

  • GirlLovesGloss Jaime (@GirlLovesGloss) reported

    You know what REALLY ******* sucks? When your idiot upstairs neighbors flood your home... for the SECOND time him less than a year. And it knocks out the internet which you need to work. And @Shawhelp can’t send someone for a WEEK

  • BeccPepp Becca (@BeccPepp) reported

    @Shawhelp my wifi is down and i have a meeting at 4:30! are you kidding me?! your website says scheduled maintenance for 2 hours but i wasn’t notified. People have to work from home this is insane!

  • realfuturekings Future Kings (@realfuturekings) reported

    @Shawhelp hey our connection in north van our has been terrible for a few days. Any issues? FaceTime calls keep dropping and signal is better with data on Rogers phone. What’s going on?

  • CoreyTheWriter Corey Van't Haaff (@CoreyTheWriter) reported

    @Shawhelp No need. Telephone support was faster and fixed it

  • Hello94725989 Hello (@Hello94725989) reported

    @Shawhelp Well it's down right now usually goes out at least once a day

  • JamesMcKevitt8 James McKevitt (@JamesMcKevitt8) reported

    @ShawInfo Hello Shaw, why doesn’t your mobile service offer spam blocking features like Koodo?

  • WartOf67 the Social Libertarian (@WartOf67) reported

    @Shawhelp 4 days now I’ve been trying to schedule a service call. @ShawInfo is pathetic. Waiting on hold again as I type. Also talking to @TELUS to move my contract over

  • greenthumbmama Barbara Neitzel (@greenthumbmama) reported

    @Shawhelp been having an issue with internet cutting out since about 1:00AM