Shaw

Shaw Outage Report in Nanaimo, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and total blackout.

The latest reports from users having issues in Nanaimo come from postal codes V9R and V9T.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanaimo, British Columbia 06/05/2025 15:55

June 05: Problems at Shaw

Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Internet
CanadaNanaimo E-mail
CanadaNanaimo E-mail
CanadaNanaimo Internet
CanadaNanaimo Internet
CanadaNanaimo TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • KittyMomm Christina Langelier (@KittyMomm) reported from South Wellington, British Columbia

    @Shawhelp is there an outage in Cedar?

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Kitsilano65 Christine March (@Kitsilano65) reported

    Communications companies are the worst when it comes to communicating. Irony is not dead. @TELUSsupport @ShawInfo both suck.

  • samodb1 Slingin Sammy (@samodb1) reported

    @Shawhelp Internet down in West St Paul MB R4A 4A1..2nd time this week

  • Nufy709 Nufy709 (@Nufy709) reported

    @Shawhelp Why do I need to verify my account everytime I need tech support on the shaw chat. I don't keep that information nearby and its frustration to have to dig it out for tech support issues.

  • Rohit_Chauhan1 R Chauhan (@Rohit_Chauhan1) reported

    @ShawInfo When contacted the customer service about the modem rental fee they said this is the way it is now, I asked can I buy the modem so no fee, they said no, I reminded them that I was never charged a fee for modem in all my years,they didn't care, now I have to shell $10 more for it.

  • ArekSmykot Arek Smykot (@ArekSmykot) reported

    @Shawhelp internet down in gramville edmonton? 2 hour wait time on the phones??? Whats going on?

  • LAntoniuk Larry Antoniuk (@LAntoniuk) reported

    @Shawhelp I’ve been having trouble with several tv stations the past few days especially TSN. Something system wide continuing to have issues or is it just me?

  • kaleido_bear Gillian 🌘 (@kaleido_bear) reported

    @Shawhelp is there an internet outage in the sw of Calgary? Killarney Area?

  • pitimab Pitima Cooper Leavitt (@pitimab) reported

    @Shawhelp internet is down in Bowness area. Is there something going on? Outage? Incident? Pls update

  • munishlealh95 Lealh95 (@munishlealh95) reported

    **** @Shawhelp biggest bullshit ever ... cable, phone, and internet aren’t working and the earliest they can send someone is Tuesday ...... been without internet since yesterday probably time to switch to @TELUS

  • terikahkelunga K A S H I (@terikahkelunga) reported

    Hey @Shawhelp yesterday the network was good but today it’s again went down, I reset the modem as you said but nothing helped