Shaw outages and service status in Nanaimo, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Nanaimo, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and TV.
- Wi-fi (50%)
- TV (50%)
The latest reports from users having issues in Nanaimo come from postal codes V9T and V9X .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanaimo, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Nanaimo, British Columbia
The most recent Shaw outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo
|
TV | 12 days ago |
|
Nanaimo
|
Wi-fi | 21 days ago |
|
Nanaimo
|
TV | 1 month ago |
|
Nanaimo
|
Total Blackout | 2 months ago |
|
Nanaimo
|
Internet | 3 months ago |
Community Discussion
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Shaw Issues Reports Near Nanaimo, British Columbia
Latest outage, problems and issue reports in Nanaimo and nearby locations:
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deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia@Shawhelp is there a cable outage in Nanaimo
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Christina Langelier (@KittyMomm) reported from South Wellington, British Columbia@Shawhelp is there an outage in Cedar?
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Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British ColumbiaHey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
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SR (@VI_CYC) reported from Nanaimo, British Columbia@Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?
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darrin wright (@ballsy66) reported from Nanaimo, British Columbia@Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.
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darrin wright (@ballsy66) reported from Nanaimo, British Columbia@Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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stacey brotzel (@staceybrotzel) reported@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
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Jasmine Kaur G (@jgarcha) reportedThe service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
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Ugabug (@MaryPChipman) reported@Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.
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southpaw (@southpaws05) reported@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
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Bella Bee (@SmileyYYC) reportedGame 7 and @shawhelp is DOWN!!!!!!!!!! #okcvssas #nba #Shaw
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Bella Bee (@SmileyYYC) reported@Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!
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Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported@Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.
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Michelle Valancius (@howyougo) reportedShaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp