Shaw Outage Report in Nanaimo, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Nanaimo come from postal codes V9T, V9X and V9R.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanaimo, British Columbia 09/24/2023 15:50

September 24: Problems at Shaw

Shaw is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 57.14%


  • TV 14.15%


  • Wi-fi 11.82%


  • Total Blackout 9.89%

    Total Blackout

  • E-mail 5.26%


  • Phone 1.75%


Live Outage Map Near Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo TV
CanadaNanaimo TV
CanadaNanaimo Wi-fi
CanadaNanaimo Internet
CanadaNanaimo Internet
CanadaNanaimo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

  • KittyMomm Christina Langelier (@KittyMomm) reported from South Wellington, British Columbia

    @Shawhelp is there an outage in Cedar?

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GBHthree GBH III (@GBHthree) reported

    @ShawInfo .... gotta say... I’m fairly fed up. My lazy Sunday watching golf and Netflix is down the drain because of your 5 or 6 hour outage (with no end in sight). I’m assuming all your customers will be more than fairly compensated for this garbage.

  • WeekendCold Cold Weekend (@WeekendCold) reported

    @Shawhelp Since just after 3am so almost 10 hours and every night almost randomly around 3 for various lengths..... some people do work early am. So can we leave out a few dollars on bill every month and say sorry we are experiencing payment problems and will begin paying in full shortly.

  • Coffee_Gr3mlin CoffeeGremlin (@Coffee_Gr3mlin) reported

    @nnelove7 @ShawInfo All of Alberta is down.

  • Kpizzle333 Keagan (@Kpizzle333) reported

    @ShawInfo I had a technician in my home today for a repair. He was amazing! Professional smart friendly fixed the issue quickly really great job who do I send an email to to express my appreciation??

  • JAdvocatingHere JustAdvocatingHere (@JAdvocatingHere) reported

    @Shawhelp Thanks - the plan isn’t cheap. Luckily it held up during my presentation or I would be a lot more frustrated. I will be patient but hopefully this fix resolves it properly. Another week this way won’t be good.

  • Feartheredpand1 Fear_the_red_panda (@Feartheredpand1) reported

    @Shawhelp What exactly is causing the problem? Did something blow up?

  • JPMainville1 JP Mainville (@JPMainville1) reported

    @Shawhelp what is going on with Shaw Communications in Edmonton? It has been out all day and all they say on their website is the tech are working on it. What is broken? How did it break?

  • BrandonNDannaC Twizted3 (@BrandonNDannaC) reported

    @Shawhelp any word on restoration of service yet?

  • justinhizz Justin Hiscock (@justinhizz) reported

    @shawhelp hopefully this is the one and only time an outage happens on a Sunday. NFL is right around the corner.

  • awoke2021 Shawn (@awoke2021) reported

    @Shawhelp You’re down in Leduc. It was from Telus digging and installing their underground lines that’s been causing problems.