Shaw Outage Report in Nanaimo, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Nanaimo come from postal codes V9T and V9R.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Shaw
Shaw is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Nanaimo, British Columbia
The most recent Shaw outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Internet | |
| Nanaimo |
Wi-fi | |
| Nanaimo |
Internet | |
| Nanaimo |
TV | |
| Nanaimo |
||
| Nanaimo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nanaimo, British Columbia
Latest outage, problems and issue reports in Nanaimo and nearby locations:
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deborah deutsch
(@booklover_novel) reported
from
Nanaimo, British Columbia
@Shawhelp is there a cable outage in Nanaimo
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Vicki McLeod
(@vicki_mcleod) reported
from
Nanaimo, British Columbia
Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
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SR
(@VI_CYC) reported
from
Nanaimo, British Columbia
@Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Feterik
(@stupidoilers) reported
Hey @ShawInfo, you left my elderly parents stranded with no phone or internet for 2 weeks forcing them to switch to @TELUS. There was an error porting their number and you now want to charge them $100+ so they can get their 40+ year old phone number back??? Can you fix this?
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Michael
(@thesaavedra) reported
Hi @shawinfo if I wanted to have a buffering stream of tonight’s PPV that I have spent 50 dollars for I would have just pirated the damn thing. Very disappointed.
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SuzannaSesquaHanna
(@HannaSesqua) reported
@Shawhelp Our cable is pixilating so bad and the sound glitching, can’t watch tv at all! Every day our internet goes out and now there’s no tv 🙄
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TJAlfred12
(@TAlfred12) reported
@Shawhelp your service is complete garbage. Issues this long, this day and age. I’m done paying money for trash. #Shaw #ShawHelp
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Tami C-B
(@TamiCeeBee) reported
@Shawhelp I'm wondering if you have any updates on an outage in South Edmonton?
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Egg
(@AndisonSullivan) reported
@Shawhelp Shaw sucks so much. Unusable connection more often then not.
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Robert Slade
(@rslade) reported
Oh, @ShawInfo /@Shawhelp, and I just had a call from a very nice lady who "wanted to know how things were going," because I was such a long-standing and valued customer. I let her know some of the (myriad) problems I encounter (with you) on a regular basis.
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topaz
(@TopazAhmed) reported
@Shawhelp No. I don't want to DM. I want public messages. You have double the speed internet for the same price for new customers. But it's not on my profile cause I'm already your customer and has been for 15 years. Current deal since 2018. But no one could add that to my profile.
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S.K
(@skazemi) reported
First available technician is available only on Tuesday, June 1st! No internet for 2 days, @ShawInfo it supposed to be smooth and hassle-free service move! 😠
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Egg
(@AndisonSullivan) reported
@Shawhelp Shaw help is pretty much just people reading off a script and writing cringey morning/night messages.