Shaw Outage Report in Gatineau, Outaouais, Québec

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Sam Nimchonok (@Nimhon) reported 3 minutes ago

  @Shawhelp Recorded shows are crackled with voices and have to pause show and start again to get back to voice and lips in sync. Never had that before. Ugh.

• Pete Meechan 🏆🏆🏆🏆🏆🏆 (@petemeechan) reported 3 minutes ago

  @Shawhelp Wow.All due respect to you Taylan, @ any of you people paid to work for shaw, I pay for a service and expect to be able to use it. If you are saying that it should be expected that you are unable to fulfil basic requirements of a service could you point me to where I can cancel?

• mr kaswa (@mrkaswa) reported 5 minutes ago

  So @shawhelp I see the pixelation that Shaw was so insistent was a problem at my house that they sent a tech...a tech who then told me it is a known problem with Comcast's service/equipment and nothing to do with me at all...is returning.

• Ponderer (@Vaccin8yourKids) reported 7 minutes ago

  @Shawhelp i've done the whole circus of tricks: i'm even currently waiting on a plant service maintenance ticket or something for a week now

• Mike (@TheNorthVan_MB) reported 12 minutes ago

  @ShawInfo 10+ yrs a customer. No internet for 2 days. 2 days work lost. 5 reps spoken to. 1 offered me his very odd ideas about Covid 19 and why he's not vaxxed. 3+hrs on the phone. 1 no-show by a tech, after 4+hrs waiting. All equals 1 call to @TELUS tomorrow morn.

• Ponderer (@Vaccin8yourKids) reported 15 minutes ago

  @Shawhelp My internet has been ****** for 3 straight weeks now, and your stupid text only support chat isn't giving me any goddamn information, what the hell?

• golabattblue (@golabattblue) reported 15 minutes ago

  @ycmmat @Shawhelp Time to move to streaming service

• Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported 17 minutes ago

  @Shawhelp This is crap. The first thing your robot asks me is “What is BLUECURVE “ ! I want a LIVE PERSON now please

• Chris (@CgyChris) reported 20 minutes ago

  @Shawhelp Apparently we will have to wait until tomorrow morning. Very poor, @ShawInfo @Shawcommunications

• Mandi (@justthemandi03) reported 20 minutes ago

  @Shawhelp Except I never heard this. It was a recording played to me. Sounds fishy that I’m expected to hold up my end of a service agreement but you can have a clause to not hold up yours. It’s fine. @TELUS is giving me a $200 bill credit to compensate.