Shaw

Shaw Outage Report in Gatineau, Outaouais, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gatineau, Outaouais, Québec 02/22/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianGervaisYYC Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

  • wesicks Eric (@wesicks) reported

    @Shawhelp seems like there is an outage in Calgary (Varsity) - intermittent at best.

  • dimepwnz dimepwnz (@dimepwnz) reported

    @ShawInfo is this a joke? Shaw is trying to charge me for the previous residents unpaid internet bill for me to set up internet...? Wtf?

  • ___rhia___ ʀʜɪᴀ 🐦 𝕤𝕟oo𝕥 (@___rhia___) reported

    @TheChaseLemon @Shawhelp @ShawInfo It's interesting to tell someone your dad died, give them the ph # and email address, and be told "you didnt give me any account info" - there was no 'lets see how we can help' or 'the next steps we might want to take are...' Just totally uncaring and really really juvenile

  • cindershad0w cindershadow (@cindershad0w) reported

    Hey @ShawInfo I am a youtube streamer, and have had service from you for years At night, your service is not longer stable enough for me to stream. I have done this for over 2 years, I need help ASAP My plans tonight are to stream, but your service is preventing it. HELP!

  • frizzybob internet user (@frizzybob) reported

    @Shawhelp why my internet be so slow ??? 🤔🤔🤔 last two weeks been real slow

  • Ralffy6 Ralffy (@Ralffy6) reported

    @Shawhelp @YMattspokemon But you still don't help, I have two technician cancel. Is this how you do business now

  • Ralffy6 Ralffy (@Ralffy6) reported

    @Shawhelp Worst service, Why do you keep booking appointments if the technician is going to cancel and cancel in-between the time allotted

  • n_nrivera Mel Rivera (@n_nrivera) reported

    @Shawhelp I am on hold on the phone for quite some time now. Is there a service disruption at 8802 Franklin Ave Fort Mcmurray? This is a business account. We have unhappy customers.

  • gcharach Gayle Charach (@gcharach) reported

    @Shawhelp Internet & TV down since last eve. Soonest you can send support I was told is Thursday????? I hope you will also reduce my billing cycle by the 4+ days of ZERO service. And you can expect my bill for 4 days of lost wages as I can’t work without this service.