Shaw Outage Report in Gatineau, Outaouais, Québec
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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The Canadian Variant
(@RussWrw) reported
I have about had it with @ShawInfo. Blue Curve Tv, their premium product. I have to restart my cable box almost daily. Internet 600... lose service multiple time a week. Sometimes for 2-3 mins, often for significantly longer. Not the service I’m paying for.
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Steven
(@stevenqntran) reported
@Shawhelp are there any reported internet problems for South Winnipeg?? My internet is currently down and has been for last 10 min. Thanks!
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Almoonir Dewji
(@almoonir) reported
@Shawhelp Is there an outage in downtown (west end) Calgary?
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Jeff L Burke
(@Jeff_L_Burke) reported
@Shawhelp I want to thank you for the sub par effort your customer service rep exerted during the hour long call that should had taken ten minutes at the most despite asking for a manager that another rep told me to do. Kudos!
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indefatigable
(@Indefatigabl_) reported
Gah @Shawhelp your On Demand app is again doing that thing where it disconnects the stream 1/3 of the way through an episode and then nothing happens. If I restart, it starts me back at the beginning. I've watched the beginning of a show 3 times now. I'm done. This app is horrid
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Jennifer Gurke 🇨🇦
(@JenniferGurke) reported
Dear @ShawInfo, your spam filter is not working well at all. I’ve had to block more spammers than ever in the last couple of months. Please fix this. Thank you.
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M.Smoliak101
(@smoliak101) reported
@Shawhelp @BBBTriCounties in surrey been without internet for 23 hours now. Called shaw nothing online chat with support not much help. Now ur message says tech difficulties and it just hangs up. What’s going on with services and lack of support only response no issues in area
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🇨🇦Daddy🏳️🌈 {@🏠Still}{He/Him/His}
(@Canadian911Guy) reported
Absolutely no question... @Shawhelp @ShawInfo has the worst customer service on the planet!! Unbelievablely incompetent!! Worst corporation I've ever had to deal with!!
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Nathan Adams
(@N8Lights) reported
from
Calgary, Alberta
I thinks it’s absolutely disgusting that @Shawhelp will disconnect you with notice at all. Then tell you that you that you then need to pay off the entire account to restore services. Wow is all I can say now. @Shawhelp was a great service 10 years ago but now it’s not
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Christian
(@foxchristian61) reported
@Shawhelp your blue curve Tv app sucks please fix. I cant play my downloaded shows and if i can it frezzes all the time.