Shaw Outage Report in Gatineau, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Gatineau come from postal codes J8T.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Shaw
Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Shaw outage reports came from the following cities: Gatineau, Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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LallyA
(@LallyAd) reported
@Shawhelp It stoped lagging I’m be buying a mesh that might help
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Don Martian
(@donmartiann) reported
@Shawhelp burnaby internet still dead i mean cmon guys its been 14 hours now this is ridiculous no other ISP is still down in the lower mainland except Shaw.
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AA87 🇨🇦🇮🇪🇩🇪
(@AxiomA87) reported
Don’t waste time with @ShawInfo. Can’t or won’t help you with account issues. Uses your password to hand out to friends and family. In the span of 2 months I’ve had to delete over 60 Ip-Coam ****** relating to my account they could not explain or help getting rid.
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serenitynerd
(@serenitynerd) reported
@Shawhelp is there a service interruption on the west side of Vancouver?
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ResponsibleCanadian
(@ResponsibleCan1) reported
@Shawhelp when is the eta to restore internet service at Edmonds Burnaby?
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BO$$ LADY 🪶 🇨🇦 🇺🇦
(@asbinvancity) reported
Hey @Shawhelp how long is the wifi going to be down for in my area? It’s been down all morning! I need to do things!
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*****
(@WillyGrant) reported
@Shawhelp Oh, and when my husband cancelled the service today, we were told we’d have to pay a penalty for each month we were cancelling early. That’s not right. Your employee tells me to shut up and now we have to pay for it.
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LallyA
(@LallyAd) reported
@Shawhelp my internet has been badly lagging on every mw2 server I play but tech support is pretty useless and the modems that the tech give always over heat. Not acceptable Ayo @TELUSsupport when you putting down pure fibre in my area
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.