Shaw

Shaw Outage Report in Gatineau, Outaouais, Québec

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gatineau, Outaouais, Québec 03/29/2026 04:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • srose180 easy R. (@srose180) reported

    @Shawhelp my on demand isn’t working... help

  • TheCrystalZebra Crystal Sapergia (@TheCrystalZebra) reported

    @Shawhelp @ShawInfo Why is there a phone number attached to my elderly fathers account that doesn't belong to us? The agent told us they can't help us cause we don't know the number. 🙄 He just wants to pay his bill that didn't arrive in the mail

  • publishingrenee Renée Layberry (@publishingrenee) reported

    Disgusted with @Shawhelp who told us on Saturday, when our internet went down, that they can't send a tech with a new modem until this Friday. My husband and I both work from home. Totally unacceptable. Just send someone over to drop off a new modem, FFS!

  • Miller9914 Mike Miller (@Miller9914) reported

    @ShawInfo my feed just cut out on the Oilers game it better get going really fast before I lose my mind.

  • srose180 easy R. (@srose180) reported

    @Shawhelp I am sending you a dm as I am still having issue with my Shaw on demand

  • fiacc Fiacc O'Brien Moran (@fiacc) reported

    @mintsource @Shawhelp They just dm'd me to say there isn't an outage.... Which there is because we're reporting it.

  • andysactionpix AJ Chaldez 🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@andysactionpix) reported

    @Shawhelp No, it was working just fine throughout the entire game previously. Just started cutting out during the pregame. I even had one of your guys out last week to “fix” a slower than normal download speed. Apparently it did nothing. Telus fibre optic is looking better and better.

  • amandaburkebiz Amanda Burke (@amandaburkebiz) reported

    @Shawhelp Thank you for the prompt reply this morning. Got tech support right away and they were great.

  • CornwallisDevon Devon Cornwallis (@CornwallisDevon) reported

    @Shawhelp No...Public works for me. Question....Forget that one dept. told us we owned the tech then another said we didn't, just answer me Y you want a 15 y o modem back that was giving us crappy service? Why can't I just recycle it?

  • mintsource dan (@mintsource) reported

    @fiacc @Shawhelp well the thing is technically it's not an outage as it's still working... it's just we are getting unusable download speeds of 1.7mbps rather than the ~100-600mbps we are paying for.