Shaw outages and service status in Gatineau, Quebec

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Full Outage Map

Shaw generated 1 outage signal in the last 24 hours around Gatineau, including 1 direct report.
The most common problems reported in this area mention Total Blackout and Wi-fi.
The most recent signal from this area was received May 6, 11:54 AM EDT.

Total Blackout (50%)
Wi-fi (50%)

The latest reports from users having issues in Gatineau come from postal codes J8T .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Gatineau	Baseline
May 5, 4:20 PM EDT	0	0	0
May 5, 4:40 PM EDT	0	0	0
May 5, 5:00 PM EDT	0	0	0
May 5, 5:20 PM EDT	0	0	0
May 5, 5:40 PM EDT	0	0	0
May 5, 6:00 PM EDT	0	0	0
May 5, 6:20 PM EDT	0	0	0
May 5, 6:40 PM EDT	0	0	0
May 5, 7:00 PM EDT	0	0	0
May 5, 7:20 PM EDT	0	0	0
May 5, 7:40 PM EDT	0	0	0
May 5, 8:00 PM EDT	0	0	0
May 5, 8:20 PM EDT	0	0	0
May 5, 8:40 PM EDT	0	0	0
May 5, 9:00 PM EDT	0	0	0
May 5, 9:20 PM EDT	0	0	0
May 5, 9:40 PM EDT	0	0	0
May 5, 10:00 PM EDT	0	0	0
May 5, 10:20 PM EDT	0	0	0
May 5, 10:40 PM EDT	0	0	0
May 5, 11:00 PM EDT	0	0	0
May 5, 11:20 PM EDT	0	0	0
May 5, 11:40 PM EDT	0	0	0
May 6, 12:00 AM EDT	0	0	0
May 6, 12:20 AM EDT	0	0	0
May 6, 12:40 AM EDT	0	0	0
May 6, 1:00 AM EDT	0	0	0
May 6, 1:20 AM EDT	0	0	0
May 6, 1:40 AM EDT	0	0	0
May 6, 2:00 AM EDT	0	0	0
May 6, 2:20 AM EDT	0	0	0
May 6, 2:40 AM EDT	0	0	0
May 6, 3:00 AM EDT	0	0	0
May 6, 3:20 AM EDT	0	0	0
May 6, 3:40 AM EDT	0	0	0
May 6, 4:00 AM EDT	0	0	0
May 6, 4:20 AM EDT	0	0	0
May 6, 4:40 AM EDT	0	0	0
May 6, 5:00 AM EDT	0	0	0
May 6, 5:20 AM EDT	0	0	0
May 6, 5:40 AM EDT	0	0	0
May 6, 6:00 AM EDT	0	0	0
May 6, 6:20 AM EDT	0	0	0
May 6, 6:40 AM EDT	0	0	0
May 6, 7:00 AM EDT	0	0	0
May 6, 7:20 AM EDT	0	0	0
May 6, 7:40 AM EDT	0	0	0
May 6, 8:00 AM EDT	0	0	0
May 6, 8:20 AM EDT	0	0	0
May 6, 8:40 AM EDT	0	0	0
May 6, 9:00 AM EDT	0	0	0
May 6, 9:20 AM EDT	0	0	0
May 6, 9:40 AM EDT	0	0	0
May 6, 10:00 AM EDT	0	0	0
May 6, 10:20 AM EDT	0	0	0
May 6, 10:40 AM EDT	0	0	0
May 6, 11:00 AM EDT	0	0	0
May 6, 11:20 AM EDT	0	0	0
May 6, 11:40 AM EDT	0	0	0
May 6, 12:00 PM EDT	0	0	0
May 6, 12:20 PM EDT	0	0	0
May 6, 12:40 PM EDT	0	0	0
May 6, 1:00 PM EDT	0	0	0
May 6, 1:20 PM EDT	0	0	0
May 6, 1:40 PM EDT	0	0	0
May 6, 2:00 PM EDT	0	0	0
May 6, 2:20 PM EDT	0	0	0
May 6, 2:40 PM EDT	0	0	0
May 6, 3:00 PM EDT	0	0	0
May 6, 3:20 PM EDT	0	0	0
May 6, 3:40 PM EDT	0	0	0
May 6, 4:00 PM EDT	0	0	0
May 6, 4:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Shaw outage reports came from the following cities: Ottawa, and Gatineau.

City	Problem Type	Report Time
Ottawa	Wi-fi	5 hours ago
Gatineau	Total Blackout	26 days ago
Ottawa	TV	1 month ago
Ottawa	TV	2 months ago

Nearby cities with recent reports

Ottawa

1 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Common Sense Politics Please (@laxbird) reported 5 minutes ago
You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.
Travis Lahey (@Bigroyalt) reported 5 minutes ago
I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
Release the files (@BlackBlazeE) reported 6 minutes ago
No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.
sarah (@punkwich) reported 6 minutes ago
lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru
Eden☦️ (@eden14900) reported 6 minutes ago
@Shawhelp Outage issues in north haven
Dave (@Danrek77) reported 7 minutes ago
@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
Bonnie Lee (@stitchlady) reported 8 minutes ago
@M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!
Vanessa (@Noosiekins) reported 9 minutes ago
Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?
🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 9 minutes ago
@Shawhelp I think we have a Shaw Webmail outage. I can’t send or receive email. I can’t even forward an exteral email from Google to my shaw email account. Not getting any emails on my phone.
Kent Aitchison (@KentAitchison) reported 11 minutes ago
@Shawhelp is there an outage for Internet/WiFi in Kamloops area?