Shaw

Shaw Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J8T.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gatineau, Outaouais, Québec 10/17/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Shaw outage reports came from the following cities: Gatineau, Ottawa and Nepean.

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City Problem Type Report Time
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Internet
CanadaNepean Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sizzle_bits Dylan Lyons (@sizzle_bits) reported

    @Shawhelp Tech support is having no luck. Is the Nanaimo office open to pick up new equipment tomorrow?

  • OnlyMysticXio MysticXio 💚 (@OnlyMysticXio) reported

    @Shawhelp @shawhelp have been in contact with the tech team. Oh and even your link... loading... loading... loading... can't use it if it doesn't work. Twitter also only tags me if you get the tag right....

  • Lexxiray Crystal Gardner (@Lexxiray) reported

    @Shawhelp Were you able to check on an outage at our address?

  • OnlyMysticXio MysticXio 💚 (@OnlyMysticXio) reported

    @Shawhelp Visit your website LOL. I'm not using the data that I had to now pay extra for from my mobile carrier to fix my internet that should be working.

  • Whofreak555 Whofreak555 (@Whofreak555) reported

    @Shawhelp Just got up and running. Next time I'll just fight with it till it comes back instead of wasting my time with support.

  • KimPigSquash Kim Goldberg (@KimPigSquash) reported

    I've got no dial tone on my landline phone in downtown #Nanaimo. Anybody else? My lights & internet are fine. Internet & phone are BOTH @Shawhelp. But Shaw piggybacks on Telus infrastructure for phone service I think. Is it possible phone line down but nothing else? Stormy.

  • cdotneufeld It's Christopher, please (@cdotneufeld) reported

    @Shawhelp Thanks, Taylan, I could use a hand actually. The documentation said I could use the Blue Curve app to bring over my network settings, but it's not clear how to do that.

  • Lexxiray Crystal Gardner (@Lexxiray) reported

    @Shawhelp Internet outages in Poco Bc. Any idea when we can expect help?

  • david47833748 david (@david47833748) reported

    @Shawhelp I have that’s why I sent that tweet. No updates or anything. Might want to give ppl updates more often. It seems like no ones even working on the problem

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @social First off. Apologize for your staff's incompetence before telling me to do something. Now the conversation is getting started. 2) Your tech interrupted my conversation with a tenant saying I can't add Ap’s in their store. Learn some respect you have no right to interrupt.