Shaw

Shaw Outage Report in Gatineau, Outaouais, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gatineau, Outaouais, Québec 03/17/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • zyraxo Z (@zyraxo) reported

    My internet is currently not working and on the website, it says that it was supposed to be restored at 6am. I’m in South Richmond. Can anyone please give me an update? @Shawhelp

  • LilacFire LilacFire (@LilacFire) reported

    Never angrier than on behalf of another: rel of ours (not on social media) jst said @ShawInfo hung up when put rep on hold for less than a min, 2 cross room 2 get a bill! How many hrs has Shaw made us wait on hold! Gawd 4bid it has to wait 60secs! Shaw used to have good service!

  • BARRIIICADEttv BARRICADE (@BARRIIICADEttv) reported

    Just what i needed.. 11 hours total of downtime from @ShawInfo . $100+ a month for this kinda ****.

  • dmacpher Dieter MacPherson 🚁 (@dmacpher) reported

    @shaan__kapoor @Shawhelp Had this issue when I moved to rural. The split in their business units is frustrating to say the least

  • RKapil RKVancouver, B.A., M.Ed. 🇨🇦 (@RKapil) reported

    Thank you, Jeannette. You are a valuable employee and @ShawInfo should be grateful to have people like you in customer service. Unlike the sales team that looted my 88 year old Mum who said she didn’t watch that many games anyway. (So why the upsell on the internet pkg?)

  • Nita_C °★·.☆.·NitaC·.☆.·★° (@Nita_C) reported

    @zyraxo @Shawhelp I am having the same issue! Were you able to restore your internet?

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    @CaptAnth @ShawInfo Aww crap, you're right I am chatting with agent b/c store doesn't accept items

  • Box6Don don (@Box6Don) reported

    @Shawhelp is Shaw internet down in Banff Alberta?

  • jonincalgary Jon (@jonincalgary) reported

    @kevinlovestech @Kristinnuendo @Shawhelp Our place, they had unwired a ceiling light and taped the wires, but left the bulbs in it. Took me about 2 hours to figure out wtf was going on.

  • DardanosTV 🔴 LIVE 〣 Dardanos (@DardanosTV) reported

    Hey @Shawhelp I'm fairly certain I pay for more than 2 up. Can you please take a look and see if there are known issues in my area? You competitor has installed Fibre lines in my area and I'm fully prepared to switch to Sasktel at this rate.