Shaw Outage Report in Gatineau, Outaouais, Québec

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (11%)

3. 

   TV (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Shaw outage reports came from the following cities: Ottawa, Gatineau and Nepean.

City	Problem Type	Report Time
Ottawa	Wi-fi	2 days ago
Gatineau	Total Blackout	one month ago
Ottawa	Internet	one month ago
Ottawa	Internet	one month ago
Ottawa	TV	one month ago
Ottawa	Internet	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Amy Alexandra (@ThyQueenAmy) reported 3 minutes ago

  Yo @shawinfo I'm literally trying to switch from one of your competitors to your mobile services and you hang up on me? Just gonna keep @ ing you while I wait on hold...again...

• Mitchell Cal (@Mitchell_Cal) reported 6 minutes ago

  @Shawhelp our internet is not working, are there any known outages in the Lower Mainland?

• Gord McIntyre 🇨🇦 (@gordmcintyre) reported 7 minutes ago

  @Shawhelp c’mon #Shaw I’ve been cut off three times now while trying to get service through your chat. I don’t want to spend another hour and a half on the phone then be told it’s not your problem by someone in Belize. I pay $170/month and I can’t watch tv. Fix this!

• West Strong (@krf248nm) reported 7 minutes ago

  @Shawhelp Thanks for the gesture. The last service month started Nov 4. Auto payment done Nov 5. Got a bill starting Dec 4 but was told by cus service it's for Nov. Either the bill date is wrong or Shaw is double charging me. Sounds pretty random to me. Not to mention the harsh letter.

• Breanne (@Breeyoree) reported 11 minutes ago

  @Shawhelp just abruptly lost service in SW Calgary; what’s going on?

• West Strong (@krf248nm) reported 14 minutes ago

  @ShawInfo As a long-term customer, I got over-charged after cancellation plus a threatening letter to pass it to a collection agency. Your custom service is as bad as Telus 20 years ago. People, if Shaw was good before, try not to deal with them now.

• 𝔤𝔬𝔯𝔡𝔷𝔦𝔩𝔩𝔞 (@akaGordyn) reported 14 minutes ago

  . @Shawhelp your wifi sucks 👍

• Jcquantum (@jcquantum) reported 14 minutes ago

  @Shawhelp To protect myself and others if in case, if at all. But all I was met with is rude COVID rejection without even seeing what I was there for. So, am I just to take this rudeness and feel customer appreciation? I'm sure all employees of Shaw is good with that right? Ok for you?

• Mustansar Nadeem (@thenicestnadeem) reported 15 minutes ago

  @Shawhelp no wifi for over 7 hrs now. What is happening with your service?

• kyle matlock (@matlockerson) reported 16 minutes ago

  @ShawInfo - “would you like our call back service?” Me: “yes pls” *call back: you’re next in line... *an hour and 35 mins later 🤬