Shaw

Shaw Outage Report in Gatineau, Outaouais, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gatineau, Outaouais, Québec 01/25/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Shaw outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • tdsin1974 TDSIN (@tdsin1974) reported

    @Leah_Holiove @Shawhelp If that doesn't fix the problem they should test your line/communication from their office. It sounds to me like you'd need a new router but I do have to do this to mine once in a while.

  • Josephcouturie3 Joseph couturier (@Josephcouturie3) reported

    @robertmcalaster @Leah_Holiove @Shawhelp Problem on top of that is shortage of equipment so some faulty equipment gets recycled over and over

  • VGilker Vicky Gilker (@VGilker) reported

    @Leah_Holiove @Shawhelp Shaw is awful, wouldn’t go back to Telus

  • Leah_Holiove Leah Holiove (@Leah_Holiove) reported

    @tdsin1974 @Shawhelp It’s a blue sky issue. When the blue sky button is pressed to talk to it then ut freezes. The only way then to use the remote is to unplug the box. 🙁

  • ZepGuyPete Peter Corrin (@ZepGuyPete) reported

    @Leah_Holiove @Shawhelp I had Shaw for a week and the picture quality was so bad. They attempted to make everything better installing old wired equipment and that didn’t help. Went back to Telus again and all was good. I am having some router issues though now. Haven’t had time to call them.

  • JaysonAlgate Jayson Algate (@JaysonAlgate) reported

    @Leah_Holiove @brad_l28 @Shawhelp Good luck. If you need any help booking a call let me know

  • tdsin1974 TDSIN (@tdsin1974) reported

    @Leah_Holiove @Shawhelp I think where you live makes is a huge factor. Telus never worked well for me. Never managed to hit promised speeds. Always excuses. Shaw has been better for me overall. I think they both suck at customer service though.

  • DstarkStark DStarky (@DstarkStark) reported

    @Leah_Holiove @Shawhelp I Have never had a problem with Shaw and always great customer service. Sorry to hear you’re not receiving that

  • Gmazz1 Gmazz (@Gmazz1) reported

    @Leah_Holiove @Shawhelp Telus is so much better. Especially on the service end of things. They also dish out discounts to their existing customers like crazy. All u have to do is ask. I’ve been with them since they began Optik TV

  • tdsin1974 TDSIN (@tdsin1974) reported

    @Leah_Holiove @Shawhelp That said, what is your issue and what have you done to try to resolve? I'm fairly techie..