Shaw Outage Report in Gatineau, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Shaw
Shaw is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Shaw outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Amber
(@AisforAWSM) reported
@Shawhelp - Can you confirm if it's true that you charge $50 PER coax cable activation if we, as existing customers, want to move our Modem/Gateway Portals into rooms with EXISTING lines that have never had equipment in them before? Do you not activate all lines on service start?
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Amber
(@AisforAWSM) reported
@Shawhelp That sounded a bit snarky. I don't expect Shaw to connect every house for free. I'd assume outlet activation cost would be covered during initial service purchase/setup. Nobody ever told us we'd be charged $50/coax outlet if we wanted to move our devices around in our own home.
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Denis
(@alpha17x) reported
@Shawhelp trying to find out if I'm effected by an outage. Edmonton, Strathearn. Solid white on the modem, 'cant find DNS' error on my devices. Chat won't load so I'm trying here.
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Amber
(@AisforAWSM) reported
@Shawhelp Have been in this house for 15+ years and have had shaw equally as long. It's not new construction, the lines have been there as long as the house has been. Shaw just apparently never activated all the outlets. :/
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Sunny White 🇦🇺🇨🇦
(@sunwhite63) reported
@Shawhelp Outage in Duncan? No internet/tv and have unplugged/plugged in modem. Unable to DM.
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Alistar Dark
(@AlistarDark) reported
Sad night... I know I told @Shawhelp I was moving but I didn't expect the internet to die at 1am.... What am I going to do the rest of the night... :( Stupid night shift sleep schedule.
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Amber
(@AisforAWSM) reported
@Shawhelp Yes. Tried it this afternoon. Moved a Gateway Portal to a room that has never had a TV in it before. Box wouldn't work - support said there was $50/per each room/coax cable not activated. Mind blowing. Does the room need to have equip in it to have techs activate the outlet?
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beth
(@peculiar_things) reported
@Shawhelp My 85 year old dad’s landline that was just installed yesterday isn’t working and he can’t reach anyone to help. This is very dangerous for an older person. How do I get a service call for him? Thanks!
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Lolo P🇨🇦🇨🇱🏳️🌈
(@LoloPino) reported
@Shawhelp the internet is down in our building. Several neighbours have tried restarting their modems but no signal. We are in #yyc #vicpark
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Tracy
(@Kmama70) reported
@Shawhelp Good morning, is there a problem with Shaw Internet, the download is poor. What would cause this? Please advise.