Shaw

Shaw Outage Report in Gatineau, Outaouais, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gatineau, Outaouais, Québec 02/25/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnBagsic2 John Bagsic (@JohnBagsic2) reported

    @Shawhelp get me out of this contract with @TELUS , their internet stability sucks.

  • rrcool53 rrcool 🇨🇦 (@rrcool53) reported

    @Shawhelp About a week ago I was told by a CSR(?) to use a different browser because you were having problems with Chrome

  • rrcool53 rrcool 🇨🇦 (@rrcool53) reported

    @Shawhelp Why do I have to click on the Sign In button about 20 times every morning to log into my webmail?

  • cnlsdsnts christine joy (@cnlsdsnts) reported

    @Shawhelp hi, is there any outage here in nelson bc? dont have any signal 🥲🥲

  • mkleymc Mkley (@mkleymc) reported

    @Shawhelp are you going to reimburse me my phone data? I have to hotspot for my work. The area has been down for four hours now..

  • TarynJules TarynJules♥️🤝♥️ "I Can Only Imagine" WomensRights (@TarynJules) reported

    I have done the work of 50 ppl today & it's only 3:45pm and I will pay for that. While on a business call, phone disconnected. I waited for the person to call me back, only to find out the problem is on my end. DAMN @ShawInfo AGAIN! Last week, the cable. Always something.

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “We are (and have always been) prepared to acquire @ShawInfo and to continue to offer bundled services to its 450,000 customers’… #Globalive is the only prospective buyer of @FreedomMobile prepared to acquire those ‘increasingly valuable’ customer contracts.”🤔 #competition

  • pomoarts PoMoArts (Port Moody Arts Centre) (@pomoarts) reported

    @Shawhelp Port Moody has been out of service for hours… any updates?

  • KC57775049 KYC (@KC57775049) reported

    @Shawhelp I need the Champ remote code for a TCL brand smart TV. The 2 in the manual will not work. Right now I am using 3 different remotes to control the various functions. So confusing! Help please.

  • Eyetechno David Bittner (@Eyetechno) reported

    Hey @Shawhelp is there an estimated timeframe for when service may be restored from the Colwood outage on VI in BC - it's been out since 4:30pm yesterday?