Shaw

Shaw Outage Report in Gatineau, Outaouais, Québec

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Gatineau, Outaouais, Québec 03/04/2026 23:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp I am trying to install smart bulbs and the app says I have to change my router to a 2.4 ghz network. The Shaw bluecurve app doesn't let me control those settings. So what do I do?

  • cpulles cpulles (@cpulles) reported

    @Sheilanmm @Shawhelp Contacted Shaw. They know there is a phone issue not sure when it will be up again. “Working on it”.

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    @sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.

  • speck_2k B (@speck_2k) reported

    @Shawhelp I have no dial tone on my home phone in surrey. Is there an outage? Cable and internet are fine.

  • CloverdaleFuel Cloverdale Fuel (@CloverdaleFuel) reported

    @Shawhelp Need Help! Please reply

  • natewu188 natewu (@natewu188) reported

    @jayjimshier @Shawhelp Are you in Calgary NW area? I am having issues here.

  • socialmediareb1 Trudvid-19 (@socialmediareb1) reported

    @Shawhelp Is anyone else having issues with Shaw in NW Calgary? #yyc #Shawoutage

  • andrew00654110 Andrew (@andrew00654110) reported

    @Shawhelp anyone working right now? Im on the app waiting to connect to an agent. It's been 25 minutes so far, is there an outage

  • mathews_tj TJM (@mathews_tj) reported

    @ShawInfo Too bad that with the fastest most consistent internet their #shawhelp and chat offers no help to customer same canned question don’t listen and can’t even get your name correct after they ask you for it .

  • CloverdaleFuel Cloverdale Fuel (@CloverdaleFuel) reported

    @Shawhelp Having an issue with our phones! Please Help!