Shaw Outage Report in Gibbons, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Gibbons, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gibbons and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Gibbons, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
TV | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Gibbons, Alberta
Latest outage, problems and issue reports in Gibbons and nearby locations:
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Horace
(@gqkeroppi) reported
from
Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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Kim Q
(@KimmieQ10) reported
from
Edmonton, Alberta
@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I can’t sign in to the @Sportsnet app I know my password
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Mfon Inyang
(@holla_g) reported
from
Edmonton, Alberta
@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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Emily Grise
(@eagrise) reported
from
Edmonton, Alberta
@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I need to because the app TV Guide needs one to fix my issue
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Tony Freddie Kuchar
(@KuchTony) reported
from
Edmonton, Alberta
@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.
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Phil
(@phil2twit) reported
from
Edmonton, Alberta
@ShawInfo Shaw support sucks
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗛𝗮𝗹𝗹
(@hallofchristian) reported
from
Calgary, Alberta
@MLBNetwork Is there anyway to get just your network in Calgary, Alberta? @Shawhelp doesn’t offer & I’ve been asking for years. Only solution seems to be @DAZN_CA but there’s nothing else on there I’d want to watch making the $20/mth a bit much to fork over.
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Dustin Batchelor
(@DustinBatchelor) reported
@Shawhelp my home internet is going to be down for 7 days while I wait for a technician to come. Do I get billed for the time I don't have service?
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DJ Andy Murphy
(@djandymurphy) reported
Hey @Shawhelp - why does my connection in Deep Cove constantly drop out? I can't see evidence of it loosing sync on the modem, just complete outage of internet as if a gateway has failed.
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Leon Kisaragi
(@DavisMoors) reported
@Shawhelp Please stop with the god damned maintenance upgrading your wifi speed clearly doesn't do you justice just stop, your constant updating is crashing my service
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Dean
(@draftbc) reported
@Shawhelp I feel like I’m falling through the cracks, 3 missed appointments and no one calling me back to either fix missed appts or reschedule. I’m supposedly waiting for dispatch or Manager call back. FYI. Tech support said nothing more they can do, what can you do?
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RunescapePlayer23
(@The_UnknownGod) reported
@Shawhelp so my Shaw internet just isn’t connecting for a while now? I’ve reset the router and still can’t connect to internet. The router has been flashing orange for a few hours. Could you help before my meeting tonight?
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Karin🇸🇪Ahlgren🇨🇦
(@MsKarinAhlgren) reported
@ShawInfo How do I move wi fi, tv & phone service? I've been on hold for THREE HOURS!!! Unbelievable customer service. When I made a payment it took less than 15 mins.
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Pierre
(@Pierre39839349) reported
Hey @Shawhelp , @Bell_MTSHelps has been pissing me off with horrible internet.....what do you guys have for specials and how soon van it be installed? My kids need HIGH SPEED internet asap