Shaw Outage Report in Gibbons, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Gibbons, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Gibbons and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Gibbons, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Gibbons, Alberta
Latest outage, problems and issue reports in Gibbons and nearby locations:
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Horace
(@gqkeroppi) reported
from
Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I need to because the app TV Guide needs one to fix my issue
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Ernesto Alferez
(@Alfizzle18) reported
from
Edmonton, Alberta
@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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🦈💍Mrs. A-Cakes Shark💍🦈
(@lexi_applebum) reported
from
Edmonton, Alberta
@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Kim Q
(@KimmieQ10) reported
from
Edmonton, Alberta
@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!
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Jonny
(@jonnyjazzno) reported
from
Edmonton, Alberta
@Shawhelp Hey! I just sent a DM about my internet down
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I can’t sign in to the @Sportsnet app I know my password
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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Tony Freddie Kuchar
(@KuchTony) reported
from
Edmonton, Alberta
@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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Emily Grise
(@eagrise) reported
from
Edmonton, Alberta
@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
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Mfon Inyang
(@holla_g) reported
from
Edmonton, Alberta
@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Parth Gajjar
(@ParthGajjar1503) reported
@Shawhelp Reaching out with some hope that there will be some resolution to my nightmares with wifi. I’ve no internet from last 5 days and still there is no update on it. No one has followed up with me and whenever I call they status in work in progress. Please help!
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Kurt
(@kurt_eh) reported
@Shawhelp Any known outages in NW Calgary? Our internet/gateway system has gone down (phone still getting a dial tone, though).
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Hales
(@claytonhales83) reported
@thessscaryghost @Sportsnet So it must be a @Shawhelp problem.
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Basking lizard
(@liz_baskin) reported
@Shawhelp I spoke to 3 representatives. They denied this mistake on behalf of shaw, denied the account mix up and denied the deal made in good faith. Why would I fall for it the 4th time? @Bell_MTSHelps hooked me up. I install both your products, and I will never use shaw service again 😒
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Breadwarrd
(@BraedenJohnson7) reported
@Shawhelp Is there an outage in NW Calgary in the Citadel/Arbour Lake area
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Peter A. Lepine
(@PeterLepine) reported
Update. Contacted Shaw technical support. They now tell me that my account won’t be fixed until at least Monday. Jesus. Rogers had a Canada-wide cellular meltdown a few months ago which they fixed in 24 hrs. Yet, Shaw can’t get around to fixing my internet for 5 days.@Shawhelp
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Peter A. Lepine
(@PeterLepine) reported
@Shawhelp Unfortunately, you don’t know what you’re talking about. Five text support people, and one service technician who came to my house. All of them spoke with your account people. Each one advise that when the problem gets fixed, they will call me.
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Rollie Woods
(@rollie_woods) reported
@PeterLepine @Shawhelp Last time I got frustrated with Shaw I called them and asked to cancel my service. When I explained why they fixed the problem right there and gave me a $25 credit. I told them I didn't want the credit, I just want them to answer the phone and fix the problem wo me waiting hours.
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Michele
(@missmicheley) reported
@Shawhelp It seems to be working now, after a Google search I see that there was in fact a problem in Moose Jaw so they must have got it working
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Rollie Woods
(@rollie_woods) reported
@PeterLepine @Shawhelp Isn't that stupid, how they run their business and survive. I guess no competition.