Shaw

Shaw Outage Report in Kanata, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kanata, Ontario 01/27/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kanata, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • annelisegashus lizouyyc (@annelisegashus) reported

    @Shawhelp Really needs to be on website so we know that it’s an outage and nothing to do with individual account.

  • annelisegashus lizouyyc (@annelisegashus) reported

    @Shawhelp No internet in Scarboro either- nothing on website regarding outage

  • vtragicallyhip Miss V 🇨🇦 (@vtragicallyhip) reported

    @Shawhelp Service issueS. Outages and interruptions are the only thing we CAN count on. We have wasted hours upon hours on chat and phone with multiple reps. Offered to send us a new modem but then wanted us to sign a new contract. Hilarious. How bout give us equipment that actually works!

  • Geno32335949 Geno (@Geno32335949) reported

    @Shawhelp my internet and cable have not been working for a day and a half, i contacted tech support and they did not give me any updates on whats going on, just told me they would take care of it...

  • Valomir Tyler (@Valomir) reported

    @Shawhelp hey the AI chat thing didn't work for me, I just want to give you a confirmation code for payment so I can avoid service disruption.

  • DrewSurgeoner Drew Surgeoner (@DrewSurgeoner) reported

    @Shawhelp Outage in Richmond area Calgary, when will internet be back up ?

  • C_Ragg Anhelig (@C_Ragg) reported

    @Shawhelp i was on the phone for hours, this account is a new customer and we are in the area that have the services, the Welcome Home line isnt empowered, and have quoted different rates on the website they are "seeing" #falseadvertisement

  • eatrunsail Elle (@eatrunsail) reported

    @Shawhelp please update INC1036620 My service has been out for hours

  • iNnoVationsc2 Innovation (@iNnoVationsc2) reported

    @Shawhelp Yes Nov 10th morning to 7am. It has continued to be down and is still currently down. I have called and messaged and was informed there was an outage they are working on. Would be nice for a site update with relevant information. But I will DM you and delete this if I am wrong

  • TEGRIDYAMERICA NO TEGRIDY (@TEGRIDYAMERICA) reported

    @Shawhelp Have done that. Rebooted modem multiple times. Saw a shaw truck in my alley. After they left my internet stopped working I really think they messed something up. Been a 6 hour long outage.