Shaw

Shaw Outage Report in Kanata, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kanata, Ontario 03/09/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • KCwvbc kc 🍩 🏴‍☠️🇨🇦 (@KCwvbc) reported

    @Shawhelp internet & pixelating TV issues in West Vancouver. Very frustrating! What is the issue and how do we fix so we can watch the hockey game?

  • thek8lyn Kaitlyn (@thek8lyn) reported

    Uh is Shaw down in Montgomery, Calgary? @Shawhelp Our internet/TV is down again and we just had a technician in :(

  • tr89 Tessa Rowland (@tr89) reported

    @Shawhelp is there an internet service outage in Downtown Vancouver? Your page isn’t showing any outages, but having issues connecting.

  • Oxide08_TTV Oxide08 (@Oxide08_TTV) reported

    @Shawhelp Its not my issues within the house. Its issues with everything outside. The probably 40+times I've had someone here to look at it and replace things they all ended up telling me its not my equipment.

  • corimah Cori (@corimah) reported

    @Shawhelp when can we expect service to return for NW Calgary folk experiencing the outage?

  • ReaganLam Reagan Lam (@ReaganLam) reported

    @shawhelp Just wanted to know if the American cable network @FreeformTV will ever be available here in Canada through @ShawInfo

  • KevinJBowers Kevin Bowers (@KevinJBowers) reported

    @EmergencyInfoBC @Shawhelp The emergency broadcast test today seems to have knocked my Shaw Gateway offline for a minute before very briefly flashing the emergency message on the TV (too quickly to read). Looks like this needs some more work/testing.

  • smoliak101 M.Smoliak101 (@smoliak101) reported

    @Shawhelp @ShawInfo it’s been 21 hours I have been waiting for a call back day 6 no wifi but you continue to send me information on purchasing more services from you. How is this ethical and do you even care I have been waiting and trying to get a hold of someone to help

  • angelhuanghuang Angel Huang (@angelhuanghuang) reported

    @Shawhelp I've had spotty internet that cost me $120+/mo and scheduled 2 technician visits both were NO SHOWS. The 2nd was today which I double confirmed but just received a survey asking for my experience when nbd came. Worst customer exp of my life. Will be canceling my account

  • Oxide08_TTV Oxide08 (@Oxide08_TTV) reported

    Again, @Shawhelp my internet is absolute ****. Id like to send you a tweet of the speeds, but I cant even get the website to load. I love paying for absolute garbage with no fix it sight.