Shaw Outage Report in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Shaw
Shaw is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Kanata, Ontario
The most recent Shaw outage reports came from the following cities: Gatineau, Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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starfishlb
(@Starfishlb) reported
@ShawInfo Who needs customer service and a good product oh that would be u
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NathanialsWorld
(@nathanialsworld) reported
@Shawhelp Yea, it was great, They got a technician to hand deliver a BlueCurve TV box. Set it up, worked for 3 minutes. Now I have to wait for a technician to "fix it", now it's Kernel looping. What a painful upgrade this was.
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Cinnamon
(@Cinnamo02380678) reported
@Shawhelp There's nothing to troubleshoot. Its a tech support issue. Always has been. Poor bandwidth
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Wendy 🇨🇦
(@perfectrose2011) reported
@Shawhelp Over the past SIX MONTHS, I have called Shaw because since January, I have NOT RECEIVED MY MAILED SHAW bills for TV/Internet which I did not cancel and requested them. Last time, I was told no one had initiated the bills be mailed to me. This woman said she would and
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mr kaswa
(@mrkaswa) reported
@Shawhelp It was the modem. It came back on after the outage, had a solid white light, yet had no internet after 15+ minutes. I un/replugged it and it was good in about 3 minutes. Lousy system that can't recover from a power outage by itself.
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Chris Orsten
(@chrisorsten) reported
Hey @Shawhelp is there an outage in Calgary - North Haven area?
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NorthVanMike 🇨🇦
(@NorthVanMike) reported
@Shawhelp people would be stupid to add cable packages. you can stream almost anything now with just an internet connection.
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Melissa 📚 💜🤍🖤
(@wordfrommelissa) reported
I love that the Shaw app never let's me in so I can pay my bill. It's a constant fight spanning days before I can actually login. What's up with that? 😔 @ShawInfo @Shawhelp
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Josline Stefanick
(@superbizzymama) reported
@Shawhelp is internet down in Spruce Grove? Our business at 119 First Ave doesn’t have service?
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James
(@James129361352) reported
@Shawhelp Why so your download and upload never even close to the same speeds!! I can hardly watch Netflix without my wifi cutting out and we pay for your best package!!