Shaw Outage Report in Kanata, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Shaw
Shaw is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Kanata, Ontario
The most recent Shaw outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Todd
(@ToddSaskatoon) reported
@Shawhelp No worries. I finally got the issue resolved. I don't blame the CSR's and I'm never rude to them. It's your bosses I'd like to yell at. ;-)
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Boogie
(@bg011979) reported
@Shawhelp Hi, internet is still down in Langley on 216th, close to the airport.
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DC
(@dcsp66) reported
@Shawhelp @ShawInfo 2 days of messaging with Shaw system techs and I am getting no where. I pay for 300mbs internet and I am getting some very slow speeds. Latest speed test. 1.8mbs. Unusable!! I had better internet when I used a dialup modem back in the day!
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Blaze
(@Johnnie_Balls) reported
@Shawhelp internet and cable down in langford v9b0g8
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Eric Armitage
(@ArmisArmy) reported
@Shawhelp Argh. Just wanted to speak to a human so I didn't have to type out the answers to the multitude of questions over chat. Scheduled 2 callbacks so that they would be "ready" to speak to me but had to hang up after 20+ mins of being on hold both times when THEY called me.
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Adi lally
(@adifood1234) reported
@Shawhelp Ngl but Shaw also has one of the most nicest techs and customer service reps always willing to help! And the best home phone service to I hope they will have a feature after talking with a rep to leave a feedback. !!
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Kiwi
(@kiwigummy) reported
@Shawhelp is there any outage in AB? Internet has been on and off whole day
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dave
(@bourbondave_ca) reported
@Shawhelp is there an outage in the Highlands (just outside Victoria). We’ve got no TV or internet but nothing is listed on your support page.
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Todd
(@ToddSaskatoon) reported
It takes forever to resolve an issue with @Shawhelp via chat. I feel sorry for all the CSR's that have to handle probably a couple dozen customers at one time. So far I'm 15 minutes in and may / may not have verified my identity yet.
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carrie mckinnon
(@CarrieMcKinnon) reported
@Shawhelp Sent you a pm....all my services are down.