Shaw

Shaw Outage Report in Kanata, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kanata, Ontario 02/21/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hubbalump Mark (@hubbalump) reported

    @Shawhelp my internet connection went down & when back on, I get a msg on my browser that I need to “follow the instructions provided to activate your modem and connect to your network”. But it’s not a new modem. Need to use cable as if new?

  • jeffmaio Jeffery A. Maio (@jeffmaio) reported

    @ShawInfo has just advised me that they are unable to support any new devices to support blue curve customers across Edmonton. The only options they have are wireless @CCTS_CPRST

  • Diamondeyez204 Christian (@Diamondeyez204) reported

    @Shawhelp my internet has been down since Tuesday, no outages in my area please help me

  • Bo_44 Bo_44 (@Bo_44) reported

    @Shawhelp I'm aware ... lived here a long time ... the problem is inconsistent service, lack of respect for customers time. I have spent hours... on the phone having techs blame everything but the service... I really just need it to work.

  • PrasadYEG V PRASAD (@PrasadYEG) reported

    @Shawhelp @ShawInfo Seems like there's an internet outage! #yeg

  • mattbombay Matt Bombay (@mattbombay) reported

    Someone from @SaskTel reach out to me. Because I am tired of paying for Internet 300 from @ShawInfo and getting garbage speeds and being told everything is fine and to reset my modem... again!

  • jaxonpoh24 Jacynthe Poh (@jaxonpoh24) reported

    @OGBluenoserGal @Shawhelp @JWaltersFemale Damn. Same here :/

  • Assassinathan Barely Nathan Adams (@Assassinathan) reported

    Internet went down apparently. Thanks @Shawhelp

  • Jenn_Burton Jennifer Burton (@Jenn_Burton) reported

    @Shawhelp help! My blue curve home app " can't find my account". How do I reset pods? Wifi is connecting , but the pods are blinking, and won't let me connect my PC to the internet. Have been using these since the summer, first issue, sucks trying to work from home 🙄😡

  • NirvanaBruno1 Nirvana Bruno (@NirvanaBruno1) reported

    @Shawhelp Hi. Any issues in the Fort McMurray, Alberta area. Both the CBC News Network and The Weather Network as well as City TV HD are all saying Not Authorised. I do have them. Is it them and not Shaw?