Shaw

Shaw Outage Report in Kanata, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kanata, Ontario 11/20/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kanata, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JoAnnHume Jo-Ann Holt (@JoAnnHume) reported

    After over 20 years with @Shawhelp this company chose to terminate our service rather than to make up for a year of what can only be called stunningly poor service. @TELUS has already offered us way more than Shaw ever has. #seeya

  • GaryWil75988070 Gary Wilson (@GaryWil75988070) reported

    @Shawhelp hey shaw. I want to get in contact with someone about router questios, but the Shaw App hasnt let me load contact support for 2 weeks, despite doing all troubleshooting steps advised online. Can i get help here?

  • vjose32 VJose32 (@vjose32) reported

    @Shawhelp It's a damn shame you don't care about long term customers and only want to offer deals to new customers. You only want to charge existing customers more money all the time. Stupid that we have to constantly switch back and forth if we want any kind of deal. What about loyalty???

  • Brian_BCX Brian Carriere (@Brian_BCX) reported

    @Shawhelp Without knowing my actual hardwired down/upload speeds, what should I expect with Giga+ Internet service? Thanks.

  • BarryChen15 @BarryChen604 (@BarryChen15) reported

    @Shawhelp Hey what's with the TV outage in 604? Bin out since round noon. And o updates as to progress on getting system back up. Hello.

  • MarkHorseman Mark Horseman (@MarkHorseman) reported

    @Shawhelp Heya, Is Sherwood Park area have an outage? My neighbours and I seem to be unable to connect. Tried restarting the router and it's not helping.

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp For the Nth time in my DM to you, I already asked for help and your Tech team is aware of the issue which is your equipment in the area. I will continue to post your poor speeds until your tram fixes it as they have indicated they will.

  • StrategicThghts David Schreck (@StrategicThghts) reported

    @TELUS said I must switch to fibre optic as they won’t support if problems with copper wires. Today their AI call asked if I’d like to do the install myself with virtual support. Imagine they’d have me climb pole and string cable. #bcpoli @ShawInfo

  • Falross Falross (@Falross) reported

    @Shawhelp Thanks. Right now I'm on hold on the support line.

  • oneframeoff Raymond Ocampo (@oneframeoff) reported

    @Shawhelp For the Nth time in my DM to you, I already asked for help and your Tech team is aware of the issue which is your equipment in the area. I will continue to post your poor speeds until your team fixes it as they have indicated they will.