Shaw

Shaw Outage Report in Kanata, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kanata, Ontario 03/11/2026 21:25

March 11: Problems at Shaw

Shaw is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GlobetrotterYvr globetrotterYVR (@GlobetrotterYvr) reported

    @Shawhelp what is the status of internet not working in Langley. It’s been 2 days without service!!!

  • Matpoirier Matt Poirier (@Matpoirier) reported

    @Shawhelp Assuming I'm not the only one without service in Sidney?

  • hennessey61 Jason Hennessey (@hennessey61) reported

    Why is @ShawInfo internet the worst? I swear I have to reset my internet modem every 2 days

  • atryingwoman atryingwoman (@atryingwoman) reported

    @ShawInfo @Shawhelp I hate telus But your internet might send me back to them. I get disconnected multiple times a week or even day. Yes I called customer service and turning on and off the router/restarting gateway can help. But surely I shouldn't have to do this every week?

  • AuntieCherry72 WhiskeyGirl 💃🏻🌺🥃🇨🇦🏳️‍🌈 (@AuntieCherry72) reported

    @Shawhelp hi, is there an outage in Langley? I have no cable, wifi, or home phone for the last 10+ minutes

  • Nolanpctech Jeremy Nolan (@Nolanpctech) reported

    @Shawhelp shaw support getting slower and slower and slower all the time. It's almost like tech support doesn't know where they are doing 30 min to change a password 1 password

  • RiverCate RiverCate 👁❤️🇨🇦 (@RiverCate) reported

    @Shawhelp @cable_shaw COME ON! I pay a lot money for your services every month. Cable is sticky and shows keep freezing. WHEN will you fix it? I’m in Winnipeg.

  • Timewarp2010 SP (@Timewarp2010) reported

    @ShawInfo is there an outage in Tararidge? I have no land line and no cable.

  • 30somethingyeg Brad Wack (@30somethingyeg) reported

    @Shawhelp why will my Shaw blue curve app not work when I hook it up to an HDMI adapter from my iPad to tv. I pay for the service? Does not make sense

  • laylaaaac Layla (@laylaaaac) reported

    @Shawhelp is there an internet outage in Calgary???