Shaw outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Wi-fi	2 months ago

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenn (@jskapin) reported 2 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 6 minutes ago

  @ShawInfo @Rogers Things got worse. Especially your customer service.

• 
  OC_2030 (@oc_2030_vision) reported 7 minutes ago

  @Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.

• 
  R@X (@RiseN_Guard) reported 10 minutes ago

  @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

• 
  Ugabug (@MaryPChipman) reported 18 minutes ago

  @Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 18 minutes ago

  Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

• 
  Dodie (@michifme) reported 20 minutes ago

  Omg is there anything worse than rogers since they took over shaw? Two days on and off the phone and no help at all 😡😡 #rogerssucks #shaw #rogers😡@Rogers @Shawhelp @ShawInfo

• 
  Release the files (@BlackBlazeE) reported 21 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  stacey brotzel (@staceybrotzel) reported 24 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 25 minutes ago

  @Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.