Shaw

Shaw Outage Report in Kanata, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kanata, Ontario 03/26/2026 21:50

March 26: Problems at Shaw

Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kanata, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MA_Lifestyle Coach Mike (@MA_Lifestyle) reported

    @Shawhelp I was in the queue and then the page crashed …after being number 79. Seriously disappointed in service decline lately.

  • NascarWeeWee K Wright 🇨🇦 (@NascarWeeWee) reported

    @Shawhelp are there issues at your end with servers? I'm trying to connect to On Demand and I keep getting the H1.401 error. TIA

  • blo_J J (@blo_J) reported

    @Shawhelp hi! We have no internet but the site says no outage in Winnipeg.

  • SmileyYYC Bella Bee  (@SmileyYYC) reported

    @Shawhelp down in nw Calgary?

  • ProudfootIain Iain Proudfoot (@ProudfootIain) reported

    @Shawhelp We have been on hold for over 2 hours now. What’s happened to customer service?

  • dave_pasin Dave Pasin (@dave_pasin) reported

    Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations

  • damier247 Jon Doe (@damier247) reported

    @Shawhelp That went to the rogers phone help not the tv

  • LindsayWiebeRD Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp I was just on with an agent and then my iPad crashed and now I can’t get back on to have help with my modem that seems to make a loud buzzing noise like a vibration with a warping like sound. Can you help me instead?

  • damier247 Jon Doe (@damier247) reported

    Hi @Shawhelp I have an issue with one box that freezes every day at around 3.30 and I have to unplug it to reset

  • AuntieCherry72 Trey (@AuntieCherry72) reported

    @Shawhelp is service down in Langley due to the fire early this morning?