Shaw

Shaw Outage Report in Kanata, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kanata, Ontario 03/15/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Proctogon Ryan Proctor (@Proctogon) reported

    Hey @Shawhelp you need to get your legs moving and pedal faster! My internet is BS as usual. I have a new modem from you and did your usual unplug/plug in, high level of service advice… what next? Our history is not good.

  • IanSeggie Ian Seggie 🇺🇦 (@IanSeggie) reported

    To @Shawhelp Customers in #ymm: Issues in area causing degraded services. Techs are working to resolve as soon as possible. No estimated time of resolution only showing in progress. This will cause slow speeds and intermittent connection issues. #rmwb

  • mastmumbai ManjB (@mastmumbai) reported

    @Shawhelp Is there outage in Vancouver

  • sherilaine Sheri MacDonald (@sherilaine) reported

    @Shawhelp any known issues in Invermere for Internet?

  • lostinvention Reid H (@lostinvention) reported

    @Shawhelp I have contacted Shaw regarding an issue accessing my mobile account 4 or 5 times now. My tickets keep getting automatically closed without resolution or anyone contacting me. I am beyond frustrated at this point and need someone who can actually assist.

  • kevbry Kevin Bryant (@kevbry) reported

    @Shawhelp It's marked as resolved, but my service is still offline.

  • kevbry Kevin Bryant (@kevbry) reported

    @oquangulated @Shawhelp Out again in erindale. 4 rounds of chat support today. Having the outage site reflect reality would be a lot more efficient.

  • TheBilboswagger Bilboswaggerton (@TheBilboswagger) reported

    @Shawhelp Can you guys get rid of your crap help bot and replace it with a real person

  • MJRprogrammer Michael Rowland (@MJRprogrammer) reported

    @Shawhelp The Shaw support page claims the Red Deer area outage is resolved, but even power cycling the modem won't bring it back online.

  • silentsim sim (@silentsim) reported

    @Shawhelp is there an outage in downtown Calgary?