Shaw Outage Report in Kanata, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 07: Problems at Shaw

Shaw is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (17%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Gramma Jackie🐬🐺🦅🌲 (@OrcaBC101) reported 7 minutes ago

  👋 @Shawhelp can't access shaw webmail on mobile. Is it down?

• Dan (@DanBsTempID) reported 7 minutes ago

  @Shawhelp They're is nothing to look into anymore, as I said, its been fixed, no more issue

• JJ (@MyMila555) reported 11 minutes ago

  @Shawhelp @hartreef_singh Dont waste your time..all they are doing is trying to placate their customers by sending them own a never-ending loop of NO INFORMATION available..this is the worst customer service of any company in Canada..by far...treat customers like absolute ****,,,

• D. Brooks (@feelslike4ever_) reported 12 minutes ago

  @Shawhelp What can I do to fix the outage? I’m in Edmonton. Can’t work without wifi.

• michelle (@closetofree) reported 15 minutes ago

  @Shawhelp I pay for crave through TV service add-on but was wondering if I could watch it on other devices too? Thx

• FreekshowInc (@FreekshowInc) reported 25 minutes ago

  @Shawhelp It's been three days. I watched the first match then it never worked again. Shows the correct run time but just shows that screen the entire 5 hours.

• Bruce Toews (@Bruce_Toews) reported 28 minutes ago

  My experience with @ShawHelp on Twitter today was terrific. but my two experiences with their Tech Support chat agents ranks a -10 out of a hundred.

• Eric Barkman (@Eric_J_Barkman) reported 30 minutes ago

  @Shawhelp Is there an outage in Steinbach MB? My internet cut out, then came back and has now cut out again.

• Edward (@soulreader) reported 31 minutes ago

  @Shawhelp I received a message saying that I am reaching my limit for our webmail. When I try to sign in it says it is wrong so I reset my password. Then when I try to login to webmail it says the same thing. I can sign in to my shaw then when I try to go to webmail it does the same

• Dan (@DanBsTempID) reported 31 minutes ago

  @Shawhelp No, the issue is not on my side, I now installed the myshaw app on my phone and it shows exactly the same bs in the app as it does in a browser on my computer. Fix the issue, not tell me to DM you just so you quietly deal with it on a one on one basis