Shaw

Shaw Outage Report in Kanata, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kanata, Ontario 01/27/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kanata, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexBainov Alex Bainov (@AlexBainov) reported

    @ShawInfo 1. Train your people how to use your own system to look up info. 2. If you cancel appointments internally, do your customer a favour and tell them you are doing it. Thanks for wasting half my day.

  • KauraManik flavoured lassi (@KauraManik) reported

    @ShawInfo Disgusting behavior. After being a loyal customer for more then 10 years. Every bill paid on time. I canceled your service, outstanding bill of 20 dollars. Which I didn't know about. You never contacted me, no phone, no email. You sent my name to a collection agency.

  • Neota4 Neota 🧚‍♀️🇨🇦✌💗 (@Neota4) reported

    @ShawInfo I'm actually troubled this morning. I begged you for a solution but you won't solve it & I have to switch. I HATE Telus. It is seriously bothering me they're on the way. But I have to have internet in my home office, it's imperative to my career. Dammit I'm mad.

  • Momx2E E McC (Scottie momx2) (@Momx2E) reported

    @Shawhelp is there an outage in South Calgary. No internet since 5

  • randyw74 Randy Welch (@randyw74) reported

    Good morning @Shawhelp. Could you please help me with my blue curve set up? It continually freezes up on us. I have reset everything and the issue is persisting. TIA

  • 2021_peony peony_2021 (@2021_peony) reported

    @Shawhelp Do you guys have an outage right now in Sturgeon County? Internet hasn’t worked in 30 min.

  • JD78741001 JD (@JD78741001) reported

    @Shawhelp We understand call blocking facility have to manually done by entering number limited to 10 numbers. How does blocking anonymous calls work as at times places like @AHS_media uses "PrivateNumber" features, will that service block calls from @YourAlberta as they are important?

  • floatingLomas Jonathan @floatingLomas@mstdn.ca (@floatingLomas) reported

    @ShawInfo your Shaw mobile customer service team is abominable. I’ve never been so patronized, and misled. Also how ******** can you not move a phone number from one Shaw Mobile account to another?? Garbage.

  • Jeanjeansie name names (@Jeanjeansie) reported

    @Shawhelp my mom is looking to only have home TV service. Do you provide just TV without internet? She’s currently with Telus

  • vancity_nat Natalie (@vancity_nat) reported

    @Shawhelp any update on the confirmed outage in Kerrisdale? There were 3 trucks in our alley at 4:45am but gone within 30 mins, and internet is still down.