Shaw outages and service status in Kanata, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw generated 0 outage signals in the last 24 hours around Kanata, including 0 direct reports.
The most common problems reported in this area mention Wi-fi.
The most recent signal from this area was received May 6, 11:54 AM EDT.

Wi-fi (100%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 6, 9:40 PM EDT	0	0
May 6, 10:00 PM EDT	0	0
May 6, 10:20 PM EDT	0	0
May 6, 10:40 PM EDT	0	0
May 6, 11:00 PM EDT	0	0
May 6, 11:20 PM EDT	0	0
May 6, 11:40 PM EDT	0	0
May 7, 12:00 AM EDT	0	0
May 7, 12:20 AM EDT	0	0
May 7, 12:40 AM EDT	0	0
May 7, 1:00 AM EDT	0	0
May 7, 1:20 AM EDT	0	0
May 7, 1:40 AM EDT	0	0
May 7, 2:00 AM EDT	0	0
May 7, 2:20 AM EDT	0	0
May 7, 2:40 AM EDT	0	0
May 7, 3:00 AM EDT	0	0
May 7, 3:20 AM EDT	0	0
May 7, 3:40 AM EDT	0	0
May 7, 4:00 AM EDT	0	0
May 7, 4:20 AM EDT	0	0
May 7, 4:40 AM EDT	0	0
May 7, 5:00 AM EDT	0	0
May 7, 5:20 AM EDT	0	0
May 7, 5:40 AM EDT	0	0
May 7, 6:00 AM EDT	0	0
May 7, 6:20 AM EDT	0	0
May 7, 6:40 AM EDT	0	0
May 7, 7:00 AM EDT	0	0
May 7, 7:20 AM EDT	0	0
May 7, 7:40 AM EDT	0	0
May 7, 8:00 AM EDT	0	0
May 7, 8:20 AM EDT	0	0
May 7, 8:40 AM EDT	0	0
May 7, 9:00 AM EDT	0	0
May 7, 9:20 AM EDT	0	0
May 7, 9:40 AM EDT	0	0
May 7, 10:00 AM EDT	0	0
May 7, 10:20 AM EDT	0	0
May 7, 10:40 AM EDT	0	0
May 7, 11:00 AM EDT	0	0
May 7, 11:20 AM EDT	0	0
May 7, 11:40 AM EDT	0	0
May 7, 12:00 PM EDT	0	0
May 7, 12:20 PM EDT	0	0
May 7, 12:40 PM EDT	0	0
May 7, 1:00 PM EDT	0	0
May 7, 1:20 PM EDT	0	0
May 7, 1:40 PM EDT	0	0
May 7, 2:00 PM EDT	0	0
May 7, 2:20 PM EDT	0	0
May 7, 2:40 PM EDT	0	0
May 7, 3:00 PM EDT	0	0
May 7, 3:20 PM EDT	0	0
May 7, 3:40 PM EDT	0	0
May 7, 4:00 PM EDT	0	0
May 7, 4:20 PM EDT	0	0
May 7, 4:40 PM EDT	0	0
May 7, 5:00 PM EDT	0	0
May 7, 5:20 PM EDT	0	0
May 7, 5:40 PM EDT	0	0
May 7, 6:00 PM EDT	0	0
May 7, 6:20 PM EDT	0	0
May 7, 6:40 PM EDT	0	0
May 7, 7:00 PM EDT	0	0
May 7, 7:20 PM EDT	0	0
May 7, 7:40 PM EDT	0	0
May 7, 8:00 PM EDT	0	0
May 7, 8:20 PM EDT	0	0
May 7, 8:40 PM EDT	0	0
May 7, 9:00 PM EDT	0	0
May 7, 9:20 PM EDT	0	0
May 7, 9:40 PM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Wi-fi	1 day ago
Ottawa	TV	1 month ago
Ottawa	TV	2 months ago

Nearby cities with recent reports

Ottawa

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

D (@superdaddoo) reported 7 minutes ago
PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
Ugabug (@MaryPChipman) reported 7 minutes ago
@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed
D (@superdaddoo) reported 8 minutes ago
@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
TC-VAN (@RageGeist) reported 8 minutes ago
@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
bc_2027 (@bc_2025_vision) reported 13 minutes ago
@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
stacey brotzel (@staceybrotzel) reported 13 minutes ago
@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
Kent Aitchison (@KentAitchison) reported 17 minutes ago
@Shawhelp is there an outage for Internet/WiFi in Kamloops area?
Drimint (@RisenRealm) reported 19 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Tomnado (@Tomuhthy) reported 20 minutes ago
@Shawhelp is there a reason why the internet is not working in the north Burnaby area
Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 20 minutes ago
Hey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.