Shaw

Shaw Outage Report in Kanata, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kanata, Ontario 12/20/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kanata, Ontario

The most recent Shaw outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaGatineau Total Blackout
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sheloveskhier1 lawrence (@sheloveskhier1) reported

    @Shawhelp why is my wifi down?

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    My internet is down again today. Using my mobile data to connect. @Shawhelp,can you help me please?

  • wendy_waters Wendy Waters (She/Her) (@wendy_waters) reported

    @Shawhelp is there an outage in East Vancouver?

  • MeowsMeoww MeowwMeows TL50 (@MeowsMeoww) reported

    @Shawhelp do you have an update on the internet outage in Surrey? Last updated at 6am

  • rannie_grewal Rannie Grewal (@rannie_grewal) reported

    @Shawhelp any update on the outage in Surrey?

  • TrishyLiz74 Tracy Kay (@TrishyLiz74) reported

    Looking for some tech help. Apparently there is a known issue for @Shawhelp emails not being compatible with the iOS mail app past 14.0. Just got a new phone through @RogersHelps and email won’t work. Have spent hours with Shaw trying to fix. Has anyone overcome this? #winnipeg

  • SurreyJack7 Surrey Jack (@SurreyJack7) reported

    @Shawhelp why is the wifi down in surrey?

  • time4travels88 time4travels (@time4travels88) reported

    @Shawhelp Oh I have been but they aren’t providing any information except that they are working on it. What is the issue? ETA for a fix? Later today? Tonight?

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    @Shawhelp It seems to be down again, @Shawhelp. Not sure what's going on.

  • rusteeCanucks TiiTiiTiskinis (thunder on the beach) (@rusteeCanucks) reported

    @Shawhelp your robots are no help and I can't call you because my phonline is the issue Send me someone to help It's been days 😡