Shaw

Shaw Outage Report in Kanata, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kanata, Ontario 02/24/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sadiesammi Sadie F (@sadiesammi) reported

    @ShawInfo i dont believe. every six month i need change new modern one time because shaw cannot fix. every time i chat with agent. they ask same question and do same reset. waste my time.😡😡😡😡😡😡😡😡😡

  • BusyLazyE The Lazy E (@BusyLazyE) reported

    @peebos @Shawhelp Yes. There is an outage in St. Albert. Started around 4:30pm and affects all services. TV, internet and phone. This is the second one in two days

  • mcgillicullen Nelson (@mcgillicullen) reported

    Hey @Shawhelp my tv and internet are down, help! (Yep, I already unplugged power for 2 minutes for cablebox and modem, didn't do the trick)

  • ImBaldingYerr Ex ImBalding (@ImBaldingYerr) reported

    @ChrisLord92 @ShawInfo I just wanna hang with the homies

  • sem3em SemSem (@sem3em) reported

    @Shawhelp To all Shaw Customers: know about Shaw's new way of business! You terminate the home contract (after 10 plus years) because Shaw can't offer you what you want , you get a bill for terminating the contract without any details, you ask why and they send you to collection!

  • jeremitis Jeremy (@jeremitis) reported

    @Shawhelp How do I lower my bill but get the same great service? I pay too much. Help!

  • Iam_Canadian Cory Papineau (@Iam_Canadian) reported

    What's up with @Shawhelp spam filter? Suddenly getting a significant amount of spam coming through. Anyone else experiencing a similar issue?

  • ShariONeill12 Shari O'Neill🇨🇦🍀🇮🇪 😷 (@ShariONeill12) reported

    @Shawhelp Thx for no help. Your online agent told me yesterday that a Senior Tech would be sent to my home if my issue wasn't resolved. Its not resolved and the agent online now won't book the appointment. Intermittent internet or no internet, I'm so fed up with it.

  • ABigGayLetsPlay The Big Gay Let's Play #BlackLivesMatter (@ABigGayLetsPlay) reported

    @Shawhelp Again, it’s not a thing they need to take over for considering they’re waiting on Shaw and have been since Monday, but I continue to not blame you individually for not being able to help what has been a company wide issue

  • peebos Mike Peebles (@peebos) reported

    @Shawhelp are there any reported outages in St Albert ? Specifically the Lacombe Park area ? We've been down for about 20 minutes now.