Shaw Outage Report in Westmount, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westmount, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| North Vancouver |
TV | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westmount, British Columbia
Latest outage, problems and issue reports in Westmount and nearby locations:
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Graham Mcphee
(@gamcphee) reported
from
Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
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Stylebysarahbraim
(@SarahBraim) reported
from
Vancouver, British Columbia
@ShawInfo your service is horrible
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.
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Sean Calder
(@vinifico) reported
from
Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
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Alice, The Alice
(@AliceTheAlice1) reported
from
Burnaby, British Columbia
@GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.
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Sophie Straith
(@sophiestraith) reported
from
Westmount, British Columbia
Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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aanshik1
(@Aanshik1) reported
from
Vancouver, British Columbia
@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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SIXO FOUR
(@sixo_four) reported
from
North Vancouver, British Columbia
@TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Christopher Scott
(@ChrisCScott) reported
from
Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Steven Wu
(@Stevenwu53) reported
from
Vancouver, British Columbia
@Shawhelp wifi down it will not let me login
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Gayle Hurmuses
(@gaylehurmuses) reported
from
Burnaby, British Columbia
@Shawhelp we waited on hold for 1:45 minutes then your system took our number for call back. Then you called back and left us on hold for 35 minutes now. WTF!
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Barb Snelgrove
(@megamouthtweets) reported
from
Vancouver, British Columbia
Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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The Other Jeremy
(@jeremycbeach) reported
@Shawhelp service issues in south east Calgary today? In midnapore but currently internet not working at all. Was working just fine earlier today.
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Dennis Kreba
(@dennis_kreba) reported
@Shawhelp Shout out to Whitney in Belize who patiently tried to work thru my PVR problem today.
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Rhayne
(@_brass_skeleton) reported
@Shawhelp help internet is down!
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Deb
(@DebRule65) reported
Seriously @Shawhelp must have **** down all their spam filters based on the amount of spam emails I've been receiving the past 2 weeks. Nothing goes to spam box, all straight to my email. They are super obvious and repetitive too. 🙄
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stu corbett
(@StuCorbett) reported
@Shawhelp Where's the DM option? Also, how's about Shaw just spending a few extra bucks of profit to send directed emails to their customers. I've gotten so many annoying emails about "disruption" and "regions" I don't even read them anymore. WTF region is even mine? I don't know anymore
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Darby Young ♿🇨🇦 ⛷🏒 🎾
(@DarbyYoung) reported
Hey @Shawhelp Great to know that because I'm a business account I can't get service outside of Monday - Friday... You know the business world doesn't stop because it's Saturday right?!?!... 😡😠
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Just Alice
(@miss_atyk) reported
@Shawhelp hello! Is there any outages for Burnaby? We’re in South Burnaby and internet has been down for a few hours and not sure if it’s a single affected issue or for multiple people
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Dennis Kreba
(@dennis_kreba) reported
@Shawhelp Getting awful support from Shaw right now. Not really happy. What happened to pvr this weekend? Was there an update? I went from 66% available to no space overnight. Only 13 hours of tv taped.
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GQTREBOR
(@gqtrebor) reported
@Shawhelp need some help please
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mike moffat
(@MoffatMike) reported
@YYCRR1 @Shawhelp Same issue for me