Shaw Outage Report in Westmount, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Westmount, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westmount and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet
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TV
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Wi-fi
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Total Blackout
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E-mail
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Phone
Live Outage Map Near Westmount, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver and Burnaby.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Phone | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westmount, British Columbia
Latest outage, problems and issue reports in Westmount and nearby locations:
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Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
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Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
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shirley silberg (@ShirleySilberg) reported from Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
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Colin Rose (@ColinRose) reported from Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Jossana Haas (@jossanahaas) reported from Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
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Rob Grey (@rgrey1) reported from Westmount, British Columbia
@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Norm (@phoenix45photo) reported from North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
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Rob Grey (@rgrey1) reported from Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Moke (@mykeymause) reported from North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Mariano D (@marianodss) reported from Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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Yvonne Bray (@PSPilates) reported from West End, British Columbia
@Shawhelp Is there an outage at UBC?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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mumiyumi69 (@mumiyumi69) reported
@Shawhelp My Shaw is down in North Burnaby 😢
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mr kaswa (@mrkaswa) reported
At this point it might well be less inconvenient to tweet @Shawhelp whenever their TV signal _is_ working.
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Thewoggmeister (@Froggitywoggity) reported
@Shawhelp Down in Edmonton too for at least 10-15 mins now.
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Crazy Canuck (@Crazy_Canuck23) reported
@Shawhelp cable down in Summerland....intermittent connectivity
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Mobile Victoria (@mobilevictoria) reported
@Shawhelp shaw tv is down it seems in multiple areas including my home. No channels available and the boxes are selecting random ones to find a signal. Long wait times right now with support.
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Napping with The Bumble (@NapsAndSarcasm) reported
So impressed that I'm paying 2k a year for a service that fails at least 2x a week. @Shawhelp... Want to explain why my internet is fine, you have no outages listed, but after fully power cycling all boxes, I'm staring at a working guide with no loading channels?
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Peter Vogel (@PeterVogel) reported
@Shawhelp Any TV service problems?
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David Faykosh (@DJF008) reported
@Shawhelp in every channel I get: “ sorry, we’re having some trouble. Please try playing this program again. Still having trouble? Try another channel”
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W L-Mo (@WillMorr1) reported
@Shawhelp TV seems to be down in Winnipeg. Internet works though. Have rebooted modem and all three xi6 boxes. Still no channels working.
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Nufy709 (@Nufy709) reported
@Shawhelp any issues with tv service in SE Calgary ?