Shaw Outage in Leduc, Alberta

@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

@Shawhelp your service is terrible. I’m two weeks away from my move and still haven’t been able to sort out transferring my internet services. It should be simple, right? But your website takes me in circles and the person I tried to chat on line was no help.

@Shawhelp is there an outage in Beaumont Alberta right now for internet? Wondering on an ETA

@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

@Shawhelp Hey! I just sent a DM about my internet down

Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

@ellraekrkr @jkenney @ShawInfo It’s still a huge issue in 2020, but not talked about much. Until this happens, I’ll die on this hill. Basic needs man, basic needs. Canada 🇨🇦, great country, to a degree. Wifi for everyone! Like Oprah.

@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??

@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏

@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

@Shawhelp I can’t sign in to the @Sportsnet app I know my password

@Shawhelp I need to because the app TV Guide needs one to fix my issue

Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

@Shawhelp hello, my home internet connection has been down all night and it’s 430 AM and it’s still down, can you please assist? #InternetDown

@ShawInfo if my roommate has a extra Pod laying around can I plug it in my room and it will help? Or does it have to be set up? I plugged it in, and it's lit up with a white light. Plz let me know thx!

@PeterVogel @Shawhelp I’m considering dropping ShawTV because of their rates (keep rising) and service (poor signal lack of selection).

@Shawhelp Has the @ShawFireLog begun in Edmonton on non-Shaw direct service yet? Not on channel 222 HD or any other HD channel from 200 to 300?

@Shawhelp My internet is not working. I’m very frustrated!

@Shawhelp Oh I need assistance. There is just no one able to help me.

@PeterVogel @Shawhelp In 2000 I was paying about $25 a month for unlimited 3G data in Japan. And $10 a month for a fibre connection to my apartment that hit about 60 MBPs. When I travel in Europe I usually get a month of unlimited data and talk for about $30. The problem here is competition.

@PeterVogel @Shawhelp I pay basically the same as you. The rate you are paying is the long time customer rate. I wish other companies were as good as Shaw and kept jobs in Canada. If new customers won’t sign up at that rate there are other places they can turn. CDN rates too high across the board.

Just to be clear, Shaw Communications has effectively raised Internet and TV rates by around 50% since this time a year ago. I presently pay $121 (taxes in) for 600 Mbps service plus BlueCurve Total TV. That same service today costs $185, an increase of 53%! @shawhelp #Vancouver

@ShawInfo I bought a new build home that has older homes on both sides serviced by Shaw. How is it that houses on BOTH sides of my house can get shaw internet but you REFUSE to run the line to my house? Your agents seem completely baffled by this. Has it never happened?