Shaw Outage in Leduc, Alberta

Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting

@TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.

A breakdown of my @Shawhelp , shaw #customersupport , and the shaw store SHAW-How can we help you. ME-You can give me the deal I was assured I would get. SHAW- No, no, other than keeping our word. ME- I would like the package deal I was promised. SHAW- Yeah, no.

@Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

@Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?

@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef

@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg

@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

@Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.

@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

Oh what a surprise, @Shawhelp internet is down for the second time this week.

@Shawhelp hi I was wondering if Shaw WiFi services are down ?

@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.

@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

@Shawhelp our phone and internet is down in SW Edmonton?

@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

@Shawhelp down in central #yeg?

@Shawhelp hi, I’m in southern Calgary and I’m getting regular internet service but not 5G, have reset the router and same situation. Is there a reason for this?

@Shawhelp any eta on when the outage in Winnipeg (Fort Garry) will be resolved?

@Shawhelp My internet has gone down again.!

@Shawhelp we’ve been having internet/wifi issues the past 24 hours or so. Any issues in south burnaby?

@Shawhelp please fix your internet in Marathon. It’s been hours without it

@Shawhelp milner heights subdivision (Vesta) 72nd Ave & 209 area Langley has been down over 12-16 hours. Any idea why? Are you aware of this?

@Shawhelp Any possibility of waiving some cancellations fees out of “good will” for a customer who’s been with you for 4 years and had to move back in with a roommate (who already has wifi) due to the price of living increasing?

@Shawhelp I've done this. I've selected a show scheduled to record, but there is no word CANCEL on the screen of my phone. No option to cancel is visible. Only more info is visible, click on that, no cancel option there either. The word CANCEL is not there.

@Shawhelp is there issues on certain channels? Pixelating on various channels but not continuously.

@ShawInfo Funny business model you have. Call today about reinstating my services for what I was offered before they were Disconnected. Told it was going to be $60 more per month because I was an existing customer and would rather have me switch to Telus for the next two years.