Shaw

Shaw Outage Report in Leduc, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Leduc, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Leduc, Alberta 02/05/2026 06:10

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leduc, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton and Beaumont.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Leduc, Alberta

Latest outage, problems and issue reports in Leduc and nearby locations:

  • DavidJBoles David Boles (@DavidJBoles) reported from Edmonton, Alberta

    @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Is there an outage in Edmonton? TV and internet not working.

  • Roopanova X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported from Edmonton, Alberta

    @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

  • CKuziemsky Craig Kuziemsky (@CKuziemsky) reported from Edmonton, Alberta

    @Shawhelp our phone and internet is down in SW Edmonton?

  • yegFlossBosses Floss Bosses (@yegFlossBosses) reported from Edmonton, Alberta

    Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Hello. We seem to have lost several channels. Please help.

  • TheRealMovieGuy Guy Lavallee (@TheRealMovieGuy) reported from Edmonton, Alberta

    @Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

  • 4PillarsEdm Pradeep Padmanabhan (@4PillarsEdm) reported from Edmonton, Alberta

    @Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • PrairieDill Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta

    @Shawhelp down in central #yeg?

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

  • 425cath Cathy Cech (@425cath) reported from Edmonton, Alberta

    @danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TrixieLeRue Cԋαɳƚҽʅʅҽ EE Mιʅʅҽɾ ™💚💛 (@TrixieLeRue) reported

    @Shawhelp I have called today as I am getting a text reminder for an appointment for someone who is not me. Uncomfortable my number is being associated with a wrong account # and address. Still getting messages. Disappointing service.

  • UsernameTia Tia W (@UsernameTia) reported

    @Shawhelp @ShawInfo I'm 5 seconds from transferring to telus.... your customer service is terrible

  • menard_ray Ray (@menard_ray) reported

    @Shawhelp If you really want me back, someone there should take the initiative, look up my profile and come back with an offer sufficient to offset the massive inconvenience your poor customer service caused me.

  • lorpap73 Lori Papineau (@lorpap73) reported from Parkland County, Alberta

    @Shawhelp is there an issue in Stony Plain? Cable and internet just went out

  • Trawets_Asil Lisa (@Trawets_Asil) reported

    Do you know what sucks? The hospice has pretty much non existent wifi. Like you can’t search on google because its so weak. It’d sure be nice if @ShawInfo or @TELUS would step up & fix this allowing families to be able to say goodbye without racking up ridiculous amounts of data

  • icecheeks Cori-Lyn Brittain (@icecheeks) reported

    Not cool @ShawInfo NOT FRICKING COOL! Wifi cut out and cannot watch game and I may snap

  • Lexiemax1308 shughss (@Lexiemax1308) reported

    @Shawhelp This wasn’t an error. There was a message posted that this was necessary (by Shaw) household maintenance and that our service would be interrupted until it was complete. We lost several minutes and it was incredibly frustrating.

  • ShariONeill12 Shari O'Neill🍀🇮🇪 😷💙💛 (@ShariONeill12) reported

    Shaw streaming is HORRIBLE. It freezes all the time, super annoying. @ShawInfo

  • benjimenk Benji Klassen (@benjimenk) reported

    @Shawhelp imaging having a 400ft cat 5 cable running through your yard (above ground) for 18+ months and not being able to get any help on when the line will be buried or the original line repaired

  • menard_ray Ray (@menard_ray) reported

    Good to know @ShawInfo still sucks. “We want you back as a customer. Here’s a special offer to bring you back”. Exactly the same offer they give people that weren’t 15+ year customers before being chased off by horrible customer service. You want me back, earn it.