Shaw

Shaw Outage Report in Leduc, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Leduc, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Leduc, Alberta 01/25/2026 18:20

January 25: Problems at Shaw

Shaw is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leduc, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton and Beaumont.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Leduc, Alberta

Latest outage, problems and issue reports in Leduc and nearby locations:

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Hello. We seem to have lost several channels. Please help.

  • DBlakeston Dave blackston (@DBlakeston) reported from Edmonton, Alberta

    @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @mylesbosch @Shawhelp Pretty poor customer service

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

  • ChazNyeg ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?

  • TheSirShaun Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta

    @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • yegFlossBosses Floss Bosses (@yegFlossBosses) reported from Edmonton, Alberta

    Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

  • bruceleiter PapaLeits (@bruceleiter) reported from Edmonton, Alberta

    @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @TPHogan @Shawhelp lol see. The worst

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

  • DavidJBoles David Boles (@DavidJBoles) reported from Edmonton, Alberta

    @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hockeyparent201 hockeymom (@hockeyparent201) reported

    @Shawhelp did the Internet go down in kamloops

  • zedlacher Pete Zedlacher (@zedlacher) reported

    @eric_wilhite @Shawhelp Ok, that’s good to know I’m not alone with this. Their tech support messaging is not responding either.

  • eric_wilhite Eric Wilhite (@eric_wilhite) reported

    @zedlacher @Shawhelp Usually I’d say the problem is you, but tonight it appears that isn’t the case

  • agreatgadsby Tammy❤ANTIFA❤Sloan (@agreatgadsby) reported

    @Shawhelp aren't you able to provide a customer with a free cellphone?? Ridiculous.

  • Dantte1981 Dante (@Dantte1981) reported

    @Shawhelp Thank you. Already called and wasted 45 minutes from my day. And as usual, I was taken thru the troubleshooting process, and no specific reason was given for the outage. Shaw internet has become more of a hassle than a smooth and consistent internet experience.

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp Shaw's yearly national maintenance service knocks out our internet every night for weeks. Why?

  • ShaChi26718034 Sha Chi (@ShaChi26718034) reported

    @Shawhelp xre03121 problem message appears in certain channels today. Is it a temporary thing?

  • DanAlmondDan Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp Again, our internet is out. Every night this week at 8;30 pm until late the next morning our internet goes offline. I've been trying to tell you and your agents this. One agent made a service call for me but only because none of you would admit that Shaw is causing these outages

  • Bruce_Toews Bruce Toews (@Bruce_Toews) reported

    @Shawhelp I need all the help I can get. But I don't think that's what you mean.

  • LocutusWolfe Wolfe of Locutus (@LocutusWolfe) reported

    So I'm a little behind on my @ShawInfo bill, but at the same time, numbers do not equal. I just found out they have been overcharging me, and now I am mad because it is 50 more than agreed and quite frankly, the service is barely worth our original terms! They want $150 extra!