Shaw Outage in Leduc, Alberta

@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg

@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

@Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.

@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

Oh what a surprise, @Shawhelp internet is down for the second time this week.

@Shawhelp hi I was wondering if Shaw WiFi services are down ?

@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.

@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

@Shawhelp our phone and internet is down in SW Edmonton?

@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

@Shawhelp down in central #yeg?

@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

@Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!

I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

@danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.

@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?

Hi @Shawhelp - we’re having trouble using the Blue Curve app with Google Chrome cast. Stopped working for us - I saw someone else tweeting you about it. Any help?

@kel_varn @Shawhelp Did you get this problem resolved? I'm having the same problem for a week now.

@RogersHelps my wife and I are having the same issue as others are with the Ignite app not casting. @Shawhelp uses the same foundation for their BlueCurve Shaw TV app as well, and it's also not casting. #HELP

@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg

@Shawhelp no internet in Altadore Calgary. There an Outage?

I’m so disappointed that none of the channels I am currently paying for have been available all day. WTF is happening? @ShawInfo @Shawhelp #yyc

@cbmas0n @Shawhelp I was getting like 10 a day in the SW. I unplugged it for an hour and plugged it back in, no issues since.

@Shawhelp internet has cut out a few times in the last few hours, no service outages reported though for NE Calgary, whats going on?

@shawhelp what's up with my service? Hubby says it's been up and down like a yo-yo all day, but there are no outages listed.

@Shawhelp I've been having issues with my WiFi constantly disconnecting over the past week or so. I have restarted the modern/router but the problem returns after a while.