Shaw Outage Report in Leduc, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Leduc come from postal codes T9E.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Leduc, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Shaw
Shaw is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Leduc, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Leduc and Beaumont.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Leduc, Alberta
Latest outage, problems and issue reports in Leduc and nearby locations:
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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ESTATE NEST INC.
(@EstateNest) reported
from
Edmonton, Alberta
@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@Shawhelp It’s NOT WORKING ALL DAY!
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Skyeseeker
(@Skyeseeker) reported
from
Edmonton, Alberta
@Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.
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Phil
(@phil2twit) reported
from
Edmonton, Alberta
@ShawInfo Shaw support sucks
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slavo cech
(@slav_metalurges) reported
from
Edmonton, Alberta
@Waynthurson @Shawhelp First gen too slow. The phone it is.
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Horace
(@gqkeroppi) reported
from
Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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Joy
(@autumnwhisperz) reported
from
Edmonton, Alberta
@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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John Moxin
(@jwmox) reported
@Shawhelp No private message needed. In Prince George, your service area is massively inadequate. That is all. No problems with your home internet. Just mobility. And you already know this.
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Gregg Gordon
(@Flash) reported
@Shawhelp I'd be curious to know, however, how your service can be "Fibre+" and yet my entire area can be affected and the source cannot be found. That doesn't sound like a fibre connection, or even a fibre up till the very end connection.
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Pete Meechan 🏆🏆🏆🏆🏆🏆
(@petemeechan) reported
@ChristopherLado @Shawhelp No storm here dude. Sounds like your imagination doesn’t just stretch to what affects the internet service. Thanks for chiming in though.
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Stephanie Alexandra
(@Sam_Alexandra23) reported
@BeanoDank @Shawhelp Shaw has now shut down all offices in BC, so any and all problems now must be dealt with "online"! So if your internet is a problem you have to use internet to solve it? Crazy! People with disabilities ignored completely - we need in person customer service back pronto!!!
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Mike
(@TheNorthVan_MB) reported
@ShawInfo 10+ yrs a customer. No internet for 2 days. 2 days work lost. 5 reps spoken to. 1 offered me his very odd ideas about Covid 19 and why he's not vaxxed. 3+hrs on the phone. 1 no-show by a tech, after 4+hrs waiting. All equals 1 call to @TELUS tomorrow morn.
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Stephanie Alexandra
(@Sam_Alexandra23) reported
@Shawhelp The crazy decision to close all offices in the Lower Mainland in favour of online/telephone only left out a whole segment of the population - People with disabilities, that need in person customer service. You've made things worse and harder and slower, NOT efficient!
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pm76
(@P_Mander) reported
@NeelyRules8 @Shawhelp Same in Surrey and the outages page says there are no issues.
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
@Shawhelp Why can i not get BlueCurve? I know you will now delay and ask me o DM all my stuff, which I sent you just 2 days ago..Im really getting fed up with your service. Thera ARE alternative, and my money is MY money!
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
@Shawhelp Hi. Issue was because I had to cancel my Visa as it disappeared you couldn’t take my payment. I’ve resolved that myself. BUT you have some very uninformed folks ( and not all that polite) responding whe I actually got to speak to one. You have been helpful and I appreciate that
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John Moxin
(@jwmox) reported
@Shawhelp jesus, not to pile on, but, you're a *rich* company. You can fix this. It's literally your choice.