Shaw

Shaw Outage Report in Leduc, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Leduc come from postal codes T9E.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Leduc, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Leduc, Alberta 12/18/2025 01:15

December 18: Problems at Shaw

Shaw is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leduc, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Leduc and Beaumont.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Total Blackout
CanadaEdmonton Total Blackout
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Wi-fi
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Leduc, Alberta

Latest outage, problems and issue reports in Leduc and nearby locations:

  • TheSirShaun Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta

    @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

  • DBlakeston Dave blackston (@DBlakeston) reported from Edmonton, Alberta

    @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

  • bruceleiter PapaLeits (@bruceleiter) reported from Edmonton, Alberta

    @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @mylesbosch @Shawhelp Pretty poor customer service

  • DavidJBoles David Boles (@DavidJBoles) reported from Edmonton, Alberta

    @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

  • muirjohn John Muir (@muirjohn) reported from Edmonton, Alberta

    @TPHogan @Shawhelp lol see. The worst

  • StevenGWalton Steven Walton (@StevenGWalton) reported from Edmonton, Alberta

    @Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

  • DustenTodd Dusten Todd (@DustenTodd) reported from Beaumont, Alberta

    @Shawhelp is there an outage in Beaumont Alberta right now for internet? Wondering on an ETA

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Leduc, Alberta

    @Shawhelp your service is terrible. I’m two weeks away from my move and still haven’t been able to sort out transferring my internet services. It should be simple, right? But your website takes me in circles and the person I tried to chat on line was no help.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?

  • ChazNyeg ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Hello. We seem to have lost several channels. Please help.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • borrowedimage Mark Fredrick (@borrowedimage) reported

    @Shawhelp is there a reason why I’m getting 79mbps down and 88mbps up, when I’m paying you for a Gig service?

  • miltdavies Milt Davies (@miltdavies) reported

    @Shawhelp The link doesn't work Typical...

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp No, I fixed it by unplugging the tv box...........AGAIN. Thinking about taking Shaw to small claims court once a month....$25 for each time I have to unplug the box or reset the modem for something that was YOUR problem Over the last 3 months it would be around $500.

  • HannaSesqua SuzannaSesquaHanna (@HannaSesqua) reported

    @Shawhelp Been contacting support for months now. They’ve already been to my home. It never gets any better, but I still have to pay the bill. 🙄

  • rocko_ca Trev (@rocko_ca) reported

    Hey @Shawhelp , internet seems to be running slow last few days #nanaimo

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    Lol our Wi-Fi literally doesn’t work since we moved in and we call @TELUSsupport and they come here and the same old ****. Literally being robbed of my money every month from these crooks. Should have went with @ShawDirect @ShawInfo

  • jwd7150 Jwd7150 (@jwd7150) reported

    @Shawhelp Be patient 🙏 with r bill were trying to pay it down but money 💰 as usual is tight ..

  • LexieJovanovski Lexie D (@LexieJovanovski) reported

    @aroc88 @Shawhelp Their retail locations don't accept equipment returns, either. We switched service during the height of covid and were threatened with collections because we weren't willing to go to the post office and stand in line to mail back.

  • aroc88 Arnold K (@aroc88) reported

    My mom is WFH and she has had to use two sick days already. How is this acceptable? There has been no urgency shown to help us get our services back. What kind of company is this? @Shawhelp

  • Emma87607199 Emma (@Emma87607199) reported

    @ShawInfo @Shawhelp I'm so frustrated. Our business line got disconnected. I've spoken to 4 different customer service/billing representatives and nobody can tell me why? I was promised a call back today and nothing....!