Shaw Outage Report in Leduc, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Leduc come from postal codes T9E.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Leduc, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Shaw
Shaw is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Leduc, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Leduc and Beaumont.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Leduc, Alberta
Latest outage, problems and issue reports in Leduc and nearby locations:
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Joy
(@autumnwhisperz) reported
from
Edmonton, Alberta
@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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slavo cech
(@slav_metalurges) reported
from
Edmonton, Alberta
@Waynthurson @Shawhelp First gen too slow. The phone it is.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@Shawhelp It’s NOT WORKING ALL DAY!
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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ESTATE NEST INC.
(@EstateNest) reported
from
Edmonton, Alberta
@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Skyeseeker
(@Skyeseeker) reported
from
Edmonton, Alberta
@Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.
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Phil
(@phil2twit) reported
from
Edmonton, Alberta
@ShawInfo Shaw support sucks
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Grandpa Yeti
(@GrandpaYeti) reported
Internet outage in Edmonton West Laperle area. Any info or eta @Shawhelp ?
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Troy Reid Dhg.
(@troyareid) reported
@Shawhelp Really? That's not at all what you did when I was having the issues. Not only did you not ensure it was resolved you went ahead taking full payment every month knowing I was having issues since I kept calling and tweeting at the time. And no appointment was needed only a new box.
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Troy Reid Dhg.
(@troyareid) reported
@AnnaGHughes @Shawhelp It took me months to get them to replace a faulty box. Everytime I called to complain they made me go through a crap load of tech tests like I got nothing better to do than their job. It's work for two seconds and they'd bail. No comp for all that time with crap service either.
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Olivia Tefft
(@olivia_tefft) reported
@ShawInfo @Shawhelp No service for a complete internet shutdown until Wednesday? How many times are you going to tell me to unplug and plug back in before you send someone?
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Troy Reid Dhg.
(@troyareid) reported
@Shawhelp No thanks. Let's stay on topic and discuss why I had to pay full price for substandard service for months. Pathetic attempts to divert away from that to make you look better don't make you look better at all.
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Shelby Lou Who
(@shelbyae) reported
@Shawhelp Did another power cycle & removed/put back coax cables. Seems to be working better for now. But if it keeps happening multiple times a week like it has been that’s gonna be an issue
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Nate Horn
(@natebhorn) reported
@TELUSsupport @TELUS possibly the worst service and support ever. Wifi down all morning, have had technicians come multiple times in the past to fix and still no fix. Stuck on hold for hours w/ support and missed multiple important work meetings. Cant wait to switch to @ShawInfo
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James McDonall 🔹
(@jmcdonall) reported
When did “we are really busy” become an excuse for lousy customer service?” @Shawhelp
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Monika Sosnowska φ
(@msosnowska) reported
@Shawhelp @Dale23Rice Mine did as well - all day. I think there is an issue Shaw needs to investigate. Can’t access anything, even through online/Internet login.
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Paramjeet Rakhra
(@rakhra14) reported
@Shawhelp is there an outage in the Chestermere Alberta area? My internet went down 10 mins ago, reboot of the modem didn’t help. Please confirm. Thanks!