Shaw

Shaw Outage Report in Medicine Hat, Alberta

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The latest reports from users having issues in Medicine Hat come from postal codes T1B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Medicine Hat, Alberta 01/25/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Shaw outage reports came from the following cities: Medicine Hat.

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City Problem Type Report Time
CanadaMedicine Hat Wi-fi
CanadaMedicine Hat TV
CanadaMedicine Hat E-mail
CanadaMedicine Hat TV
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • chopradishant chopra (@chopradishant) reported from Medicine Hat, Alberta

    @Shawhelp Looks like you guys also have connections problem, because I haven’t received any response 😂😂😂😂

  • DanReynish Dan Reynish (@DanReynish) reported from Medicine Hat, Alberta

    Hey @ShawInfo and @Shawhelp, my internet has been down in #MedHat since 10 pm on Wednesday night. Luckily my phone is through @RogersHelps so I can still go online. Any idea what the problem is?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • onabust Tim MacKellar (@onabust) reported

    @Shawhelp my bix won't boot up after a power outage

  • CrossBorderPod Cross Border Interviews with Chris Brown (@CrossBorderPod) reported

    We've been with @ShawInfo for 3 years now, and in the last two and a half month it has become the most unreliable internet we have ever had. We had better service - no outages - in remote northern Alberta. I shouldn't need to hotspot my phone to work. #firstworldissues

  • VISHALPRASAD VISHAL PRASAD (@VISHALPRASAD) reported

    @Shawhelp The internet outage is also affecting North Edmonton.

  • so___ber mad scientist (@so___ber) reported

    @Shawhelp I was promised a $0 mobile plan when I signed up for shaw home but now I know being asked to pay $10 per month. I ordered the SIM cards the same time that I got the connection but Shaw never delivered them even after asking again.

  • so___ber mad scientist (@so___ber) reported

    @Shawhelp Can you get someone to call me regarding this issue? I can dm you my contact number and whatever else you need then.

  • Endem69 Hussian (@Endem69) reported

    @Shawhelp when can we expect the outage being fixed in T6x? Been more than 5 hours and no update on your live outage update page.

  • Inline4photo Shane V (@Inline4photo) reported

    @Shawhelp Thanks Tom. Update page is still vague. Do you have any real information that can maybe save my job? This long of an outage maybe doesn't deserve another generic response. Seems to be a lot of residents feeling this effect.

  • Jare Jared (@Jare) reported

    @Shawhelp did you know your back end team has been “aware” of this modem provisioning issue for over a week? Are they still going to fix this “asap”? I guess it takes at least 6 days of a service outage to admit there’s a problem

  • Uh_iamryan Ryan (@Uh_iamryan) reported

    @Shawhelp I have spoken to a rep every day around 5pm the last 3 days. I get the same answer. “It’s in the background teams hands and no eta can be provided. Seem like they lack sense of urgency as it effects income and child learning but no resolution can be relayed.

  • mrkaswa mr kaswa (@mrkaswa) reported

    Maybe Shaw did something behind the scenes. Or perhaps the tech guy after the tech guy after the tech guy (yes, it took 3) after tweeting to @shawhelp's "refreshing of the tv boxs software" finally did something for a change, but my box didn't lose signal during the game!