Shaw Outage Report in Medicine Hat, Alberta

The latest reports from users having issues in Medicine Hat come from postal codes T1B and T1A.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 17: Problems at Shaw

Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (63%)

2. 

   TV (14%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Shaw outage reports came from the following cities: Medicine Hat.

City	Problem Type	Report Time
Medicine Hat	TV	6 days ago
Medicine Hat	E-mail	22 days ago
Medicine Hat	TV	24 days ago
Medicine Hat	Internet	one month ago
Medicine Hat	Internet	3 months ago
Medicine Hat	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

• Dan Reynish (@DanReynish) reported 47 minutes ago from Medicine Hat, Alberta

  Hey @ShawInfo and @Shawhelp, my internet has been down in #MedHat since 10 pm on Wednesday night. Luckily my phone is through @RogersHelps so I can still go online. Any idea what the problem is?

• chopra (@chopradishant) reported 47 minutes ago from Medicine Hat, Alberta

  @Shawhelp Looks like you guys also have connections problem, because I haven’t received any response 😂😂😂😂

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Jeff Meier (AZ + Pfizer1 + Pfizer2 + Omicron) (@meier_j) reported 2 minutes ago

  @Shawhelp And I already have 4-5 service tickets for this issue.

• Jeff Meier (AZ + Pfizer1 + Pfizer2 + Omicron) (@meier_j) reported 3 minutes ago

  @Shawhelp If only it were that easy. Venting about this situation on Twitter is plan C or D. It's a desperation move to become a squeaky enough wheel to get this looked after. At least 3 other businesses are affected by these issues in the same area.

• Scott Pay (@ScottPay4) reported 5 minutes ago

  @Shawhelp suddenly lost connectivity due to yet another outage! And I see on your website there’s another scheduled for tomorrow. That paired with the almost daily need to reboot my modem just to get the internet to work properly, is why I’ll be contacting Telus tomorrow.

• jen jen (@heyitsjen_ash) reported 5 minutes ago

  Is @ShawInfo down??

• ravenfire (@RavenFire1) reported 10 minutes ago

  @Shawhelp any issues in the varsity area of Calgary? Online chat said there was earlier, but I don't see any status updates on the outages page.

• YVR BlueJays Fan (@set921) reported 14 minutes ago

  @Shawhelp Every single comment on the app store says the same thing: white screen with just Chat and Support at the bottom. Not unique to me.

• Rebecca Ward (@RDubs001) reported 15 minutes ago

  Hey @ShawInfo My parents internet has been going down daily for months. They have called customer service many times and the issue still isn’t resolved. This is very poor customer service. Can this please be resolved? Thank you. @Shawhelp

• Bryan Leitch (@Bryan_Leitch) reported 16 minutes ago

  @trinabilling @Shawhelp I don’t have the internet issues, but wow has the picture been pixelated and freezing for months now. We’ve had the local tech manager say it’s a known issue to do with channel frequencies and bandwidth. They can’t do anything but pass it along to the higher ups.

• Harley don't play that! (@Harleydadd) reported 19 minutes ago

  @Shawhelp Neighbors using Shaw are down as well. Telus however, are not. What good is a DM? FIX YOUR ISSUES. $121/ month, for this???

• Darrin Hnidan (@MrHnidan) reported 23 minutes ago

  @Shawhelp So our internet goes down, the tech support guy tells me to unplug a few cables (which didn’t work) and then tells me a tech can’t come out until at least Friday?! Unacceptable, maybe one of your competitors values our business more