Shaw

Shaw Outage Report in Nisku, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nisku, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nisku and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nisku, Alberta 12/05/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nisku, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Leduc and Beaumont.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nisku, Alberta

Latest outage, problems and issue reports in Nisku and nearby locations:

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

  • 4PillarsEdm Pradeep Padmanabhan (@4PillarsEdm) reported from Edmonton, Alberta

    @Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • bruceleiter PapaLeits (@bruceleiter) reported from Edmonton, Alberta

    @slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope

  • DavidJBoles David Boles (@DavidJBoles) reported from Edmonton, Alberta

    @Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Hello. We seem to have lost several channels. Please help.

  • 425cath Cathy Cech (@425cath) reported from Edmonton, Alberta

    @danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.

  • YegTracy Tracy ⸮ Sarcasm PR Manager (@YegTracy) reported from Edmonton, Alberta

    @Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?

  • ChazNyeg ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • yegFlossBosses Floss Bosses (@yegFlossBosses) reported from Edmonton, Alberta

    Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.

  • LMacDerm Lindsay MacDermott (@LMacDerm) reported from Edmonton, Alberta

    @Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!

  • TheSirShaun Shaun Painter (@TheSirShaun) reported from Edmonton, Alberta

    @Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Is there an outage in Edmonton? TV and internet not working.

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “

  • TheRealMovieGuy Guy Lavallee (@TheRealMovieGuy) reported from Edmonton, Alberta

    @Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Elastoid Elastoid (@Elastoid) reported

    @Shawhelp Your Shaw commercials with the bad singing lady, are they really Shaw commercials or are you being paid by Youtube to make people want to buy ad-free browsing to make them stop? They are loud and painful. This can't be your only complaint about them.

  • MarthThePaladin Whattaninja (@MarthThePaladin) reported

    @Shawhelp either there’s an outage in west Edmonton or my modem is dead. Can I just go into a store and get a new modem?

  • MarinaGiacomin MARINA - Kick the tires & Light the fires!🏳️‍🌈 (@MarinaGiacomin) reported

    Is anyone else in #yyc having internet problems?? I’m so tired of @ShawInfo. Nothing but issues constantly.

  • Tortacular R y a n (@Tortacular) reported

    @Sportsnet @ShawInfo I would think that perhaps a cable provider and a sports network could figure this stuff out rather than make a customer feel they are being taken advantage of. If the game is not available to me then do not list it on channels that are in my subscription package.

  • MikeJones604 Mike Jones (@MikeJones604) reported

    @Shawhelp Any idea what occurred for their to be an outage?

  • XerxesFire Xerxes Fire (@XerxesFire) reported

    @TELUSsupport That doesn’t help. I would like someone to call me as I can’t wait around for 45 minutes on the phone. Or just cancel this and I’ll go back to @ShawInfo as they so far provide better service and I get what I pay for

  • creativewaves Gene Is Grateful 🇨🇦 ❤ (@creativewaves) reported

    @Shawhelp Okay I went online to chat and set up an appointment for tomorrow, thanks. I cannot seem to send dms. Not sure why. I used to get lots of them but no longer now either but not your problem.

  • _Rootoo Marc (@_Rootoo) reported

    @Shawhelp I’m having some serious issues with specific webpages and even trying to log into the modem to change the password. Can you help or reset my system and kick everyone off and reset my password for me?

  • craiger_8 Curtis Cr (@craiger_8) reported

    @Shawhelp I have and this happening with both of my BlueCurve wireless boxes. I have also reset my modem via the My Shaw app. Also reached out to Amazon who weren’t any help

  • foosh96 fsbrar96 (@foosh96) reported

    @Shawhelp @TELUSsupport @Rogers worst experience with internet 6 from shaw technical support don't have answers why it's not reaching all parts of the home just looking for reliable service