Shaw

Shaw Outage Report in Nisku, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nisku, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nisku and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nisku, Alberta 12/04/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nisku, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Leduc and Beaumont.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nisku, Alberta

Latest outage, problems and issue reports in Nisku and nearby locations:

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Sportsnet I can’t login via @ShawInfo

  • eagrise Emily Grise (@eagrise) reported from Edmonton, Alberta

    @Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I need to because the app TV Guide needs one to fix my issue

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • KimmieQ10 Kim Q (@KimmieQ10) reported from Edmonton, Alberta

    @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I can’t sign in to the @Sportsnet app I know my password

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • gqkeroppi Horace (@gqkeroppi) reported from Edmonton, Alberta

    @Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient

  • holla_g Mfon Inyang (@holla_g) reported from Edmonton, Alberta

    @ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??

  • FlyingFiveCAN DE (@FlyingFiveCAN) reported from Edmonton, Alberta

    Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • JasonWiwadBP Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta

    @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Beaumont, Alberta

    @ellraekrkr @jkenney @ShawInfo It’s still a huge issue in 2020, but not talked about much. Until this happens, I’ll die on this hill. Basic needs man, basic needs. Canada 🇨🇦, great country, to a degree. Wifi for everyone! Like Oprah.

  • lexi_applebum 🦈💍Mrs. A-Cakes Shark💍🦈 (@lexi_applebum) reported from Edmonton, Alberta

    @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

  • jnorum Joanne Norum (@jnorum) reported from Edmonton, Alberta

    @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

  • KuchTony Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta

    @Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • StockmockYt professional b/**** (@StockmockYt) reported

    @ShawInfo BRO THIS **** IS ******* ***. I have never wanted to mail a pipe bomb to a company more than this peice of **** internet service provider. It should be illegal for an internet speed to be this ******* BAD

  • tiffjane9 tiff (@tiffjane9) reported

    @Shawhelp I can’t even use Netflix now because I apparently don’t have fast enough wifi? But I had no issues with using Netflix before this modem switch

  • tiffjane9 tiff (@tiffjane9) reported

    @Shawhelp a tech came to switch our cable boxes and modem over to the newer editions and I’ve never had worse internet before. I’ve been battling with the modem for over an hour and now I’m using data in my own home

  • StockmockYt professional b/**** (@StockmockYt) reported

    @ShawInfo @redcrosscanada **** off and spend that money on bettering your service because clearly you need it SO MUCH MORE

  • TOFWB The Old Firehouse (@TOFWB) reported

    @Shawhelp hey. Having connection issues in Duncan. Internet access going on and off. Any outages been reported?

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp hey Shaw been having abit of internet issue because of the damaged. Cable in the manhole is there way to figure out when it will be fixed?

  • tiffjane9 tiff (@tiffjane9) reported

    @ShawInfo a tech came to switch our cable boxes and modem over to the newer editions and I’ve never had worse internet before. I’ve been battling with the modem for over an hour and now I’m using data in my own home

  • 204TobaMan Wicker🇨🇦 (@204TobaMan) reported

    @Shawhelp It’s been a horrible experience to say the least @Shawhelp I’m excited to say we’ve booked another provider to come set us up. Hopefully we can stop losing money…..

  • consultify Nobody (@consultify) reported

    @Shawhelp we went through all the steps of enabling roaming for our son who is currently traveling on his own in a big US city and his phone service is not working and your company wanted us to chat with a bot about it all night. Unacceptable.

  • 204TobaMan Wicker🇨🇦 (@204TobaMan) reported

    @Shawhelp I’m not really sure how many more times I can hear “we’re not sure what’s causing your problem. We’ve changed the modem and it looks like there’s an issue with the tap. We can’t fix it if we don’t know what’s causing it.”