Shaw

Shaw Outage Report in Nisku, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nisku, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nisku and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nisku, Alberta 12/26/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nisku, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Leduc and Beaumont.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nisku, Alberta

Latest outage, problems and issue reports in Nisku and nearby locations:

  • gqkeroppi Horace (@gqkeroppi) reported from Edmonton, Alberta

    @Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient

  • phil2twit Phil (@phil2twit) reported from Edmonton, Alberta

    @ShawInfo Shaw support sucks

  • lesoteric Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    @Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.

  • lesoteric Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    .@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'

  • FlyingFiveCAN DE (@FlyingFiveCAN) reported from Edmonton, Alberta

    Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Sportsnet I can’t login via @ShawInfo

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I need to because the app TV Guide needs one to fix my issue

  • davesawchuk Dave Sawchuk (@davesawchuk) reported from Edmonton, Alberta

    I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

  • KimmieQ10 Kim Q (@KimmieQ10) reported from Edmonton, Alberta

    @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

  • KuchTony Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta

    @Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

  • JasonWiwadBP Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta

    @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I can’t sign in to the @Sportsnet app I know my password

  • eagrise Emily Grise (@eagrise) reported from Edmonton, Alberta

    @Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏

  • lesoteric Leslie Bush (@lesoteric) reported from Edmonton, Alberta

    another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

  • CVChomes Cory Clendenning (@CVChomes) reported from Edmonton, Alberta

    @Shawhelp ordering...I've moved on and ordered on my laptop..had this issue 2 mths ago and you guys couldn't fix problem after 45 mins on phone with help desk.

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

  • jnorum Joanne Norum (@jnorum) reported from Edmonton, Alberta

    @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • anuragdarvekar Anurag Darvekar (@anuragdarvekar) reported

    @Shawhelp On Wednesday 11th may your Edmonton southgate location guy said it will be done by Monday 16th, than I got a text on may13 or 14 that some issue, when I called 611 on Monday 16 the lady said she is resubmitting and it will be done by Wednesday 18th, today is Thursday 19th and

  • pggriff Peter Griffiths (@pggriff) reported

    @Shawhelp Good morning, we have lost internet connection since Wednesday noon, need help troubleshooting

  • wheate12345 JW (@wheate12345) reported

    @ShawInfo your ******* app doesn't work, installed twice and it just ******* spins

  • GracieWestWords Gracie West (@GracieWestWords) reported

    @ShawInfo Why is the Blue Curve TV App such garbage, and why don’t you think it’s worth fixing?

  • fredrogger Fred Rogger (@fredrogger) reported

    @Shawhelp Curious as to why the recorded feed for PGA on TSN is pixelated and shudders and generally not stable. Is it their feed or Shaw’s. Frustrating viewing an unstable screen.

  • Blackmorecrest BlackmoreCrest🇨🇦 (Pre PNGtuber Debut) (@Blackmorecrest) reported

    @Shawhelp I'm genuinely blown away at the fact that your company markets themselves as the fastest in the country and yet can't seem to fix a "partial outage" in a timely fashion. Its been nearly 2 hours!

  • Sjdez21 Steve Dez 🇨🇦 (@Sjdez21) reported

    @Shawhelp internet issues I mean

  • anuragdarvekar Anurag Darvekar (@anuragdarvekar) reported

    @Shawhelp Why DM let's talk here so world will know. It's a porting issue (shaw land line to shaw mobile services). You guys said that 2, 3 business days and it's already 7 business days.

  • brettbernicky Brett (@brettbernicky) reported

    @Shawhelp services cut out 3 times in the last hour. Fix your crappy services in Southern alberta. Getting impossible to justify the cost.

  • FamilyTreeAL Akshay Kapoor (@FamilyTreeAL) reported

    @Shawhelp Please help! It's been very difficult taking or making calls from my place .. The receivers on the other side can't hear me. Please help a lot of work is being hampered.