Shaw Outage Report in Nisku, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Nisku, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nisku and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Nisku, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Leduc and Beaumont.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
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| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nisku, Alberta
Latest outage, problems and issue reports in Nisku and nearby locations:
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
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Zain
(@nyaznahk1996) reported
from
Edmonton, Alberta
@Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.
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Guy Lavallee
(@TheRealMovieGuy) reported
from
Edmonton, Alberta
@Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi I was wondering if Shaw WiFi services are down ?
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
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X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍
(@Roopanova) reported
from
Edmonton, Alberta
@Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.
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Craig Kuziemsky
(@CKuziemsky) reported
from
Edmonton, Alberta
@Shawhelp our phone and internet is down in SW Edmonton?
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
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Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
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ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ
(@AlexanderPatton) reported
from
Leduc, Alberta
Oh what a surprise, @Shawhelp internet is down for the second time this week.
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Pradeep Padmanabhan
(@4PillarsEdm) reported
from
Edmonton, Alberta
@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
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Dylan Sloan (they/them)
(@PrairieDill) reported
from
Edmonton, Alberta
@Shawhelp down in central #yeg?
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Scott
(@Slummer90) reported
from
Edmonton, Alberta
@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Is there an outage in Edmonton? TV and internet not working.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.
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Cathy Cech
(@425cath) reported
from
Edmonton, Alberta
@danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Arpit Sandhu
(@arpitsandhu97) reported
@Shawhelp when’s the issue in SE Edmonton going to be resolved, I missed my classes today and I am not looking to miss them tomorrow
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Dean Shareski
(@shareski) reported
@Shawhelp blue curve remote no longer gives me 30 second skip. Exit, exit, exit 0,0,3,0 Is not working. Ideas?
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Holmes
(@rholmes__) reported
@Shawhelp @LouisPhilSluggr He lives in south east Edmonton, you know the only place that has an outage on your shitty website right now. Thanks for that descriptive update 3 hours ago. “There’s a problem”. Yeah no ****, probably why there’s 25+ people bitching to you on Twitter
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Alan Dickenson
(@alan_dickenson) reported
@Shawhelp Cable outage in SE Edmonton. Any idea when this will be fixed? Good thing there is no pandemic on and we have to stay at home.
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Angie M
(@storyofangie) reported
@Shawhelp - 2 hours, internet down and no updates at all to the link provided to other customers in SE #yeg Can you please get us an update??
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Tina Gillis
(@morningtroll) reported
@Shawhelp Thanks, but a drive around my neighbourhood found about 8 shaw trucks, a large spooling truck and several other large utility trucks converging around a large hole. I suspect that might be the source of the issue.
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Holmes
(@rholmes__) reported
@LouisPhilSluggr @Shawhelp Don’t even waste your time with their customer service, it’s like talking to a brick wall. It’s beyond pathetic I had to use Reddit to find out what the problem is
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Kayle Clark
(@kaclk) reported
Just cause I’m still keeping score, the @ShawInfo @Shawhelp outage is now at 4 hours. You’d think at this point they’d have an actual statement or ETA on when they expect it to be back. 4 hours is a major outage.
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Kayle Clark
(@kaclk) reported
5 hours now since the @shawinfo @Shawhelp outage and still no official explanation or ETA for restoring vital services for people. They need a whole new comms department at this rate.
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Ty
(@tHe_ThE_wHy) reported
@LouisPhilSluggr @Shawhelp @TELUS Same, almost 6 hours no service. Talked to a rep and they said “keep an eye on our service outages updates page.” The same one that has said the same thing for 5+ hours? Thanks. I’m working from home, you think Shaw is going to reimburse me lost wages for a whole day?? Lol