Shaw Outage Report in Onoway, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Onoway, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Onoway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Onoway, Alberta
Latest outage, problems and issue reports in Onoway and nearby locations:
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Lana
(@lana_ban) reported
from
Stony Plain, Alberta
Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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MatrX Drummer
(@Drummerfy) reported
I would be live right now if @Shawhelp wouldn’t be having maintenance every single day for the last 2 weeks and now an outage? Wtf are you guys doing over there MTS looking real tempting right now
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BO$$ LADY 🪶 🇨🇦 🇺🇦
(@asbinvancity) reported
Hey @Shawhelp how long is the wifi going to be down for in my area? It’s been down all morning! I need to do things!
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.
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*****
(@WillyGrant) reported
@Shawhelp Oh, and when my husband cancelled the service today, we were told we’d have to pay a penalty for each month we were cancelling early. That’s not right. Your employee tells me to shut up and now we have to pay for it.
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Caroline Porsche
(@careporsche) reported
@Shawhelp hello my tv isn't working but my internet is. TV says no signal
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Vanessa Raven
(@vanessaravenn) reported
@matpVI @Shawhelp At my moms house! My house does have a branch on it, but she’s still doesn’t have power and the tree that fell ripped the wires out of her house (she lives off hammond bay & has crappy cell service)
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NinjaaMastaa
(@NinjaaMastaa) reported
@ShawInfo hello - is there an outage in SE Calgary? Reset everything, checked the website for info and nothing has changed.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.
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Viperz | ZULU VIPER NOMAD
(@viperz1182) reported
@ShawInfo fix your ******* network it’s been a week with having no tv and ******* internet spikes every ******* hour either that or pay for my damn bill since y’all wanna charge so much for ****** internet and tv
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SHEMA Claude R.
(@R1Claude) reported
@Shawhelp disconnected my service for delayed payment ( due to family emergency). I reached to customer care service via WhattsApp @188842722222 for payment plan arrangement. She refused, promised supervisor to call ( never did), now I am being charged for contact breach fees?