Shaw outages and service status in Onoway, Alberta

Problems in the last 24 hours in Onoway, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Onoway, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Onoway, Alberta

The most recent Shaw outage reports came from the following cities: Spruce Grove, and Stony Plain.

City	Problem Type	Report Time
Spruce Grove	Internet	6 days ago
Spruce Grove	TV	11 days ago
Spruce Grove	E-mail	20 days ago
Stony Plain	Internet	1 month ago
Spruce Grove	TV	3 months ago
Spruce Grove	TV	3 months ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Onoway, Alberta

Latest outage, problems and issue reports in Onoway and nearby locations:

• 
  Lana (@lana_ban) reported 44 minutes ago from Stony Plain, Alberta

  Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 5 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  Mark Banks (@markbanks6) reported 5 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 10 minutes ago

  @YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started

• 
  bc_2027 (@bc_2025_vision) reported 11 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 11 minutes ago

  @Autumblues @Shawhelp eventually I can get thru but it does take a while I waited on hold for 15 minutes but then I gave up. decided to watch stuff I own since I can't even stream. the outage started just before noon today

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 12 minutes ago

  @Shawhelp I just came home and tried these. My internet is still down.

• 
  TC-VAN (@RageGeist) reported 12 minutes ago

  @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

• 
  Vanessa (@Noosiekins) reported 18 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  Marty Chan (@Marty_Chan) reported 21 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.

• 
  Lori Bird (@lorianebird) reported 22 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!