Shaw

Shaw Outage Report in Onoway, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Onoway, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Onoway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Onoway, Alberta 12/08/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Onoway, Alberta

Latest outage, problems and issue reports in Onoway and nearby locations:

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AlannaWo Alanna Wong (@AlannaWo) reported

    @Leah_Holiove @Shawhelp Telus is just as bad. I have had to call every month since my contract began as billing is always incorrect. It’s been 6 months! Ugggh

  • AlannaWo Alanna Wong (@AlannaWo) reported

    @Leah_Holiove @Shawhelp Just as bad. I have called every month since the beginning of my contract as the billing is always incorrect. It’s been 7 months. Ugggh

  • Barry1966Nova Barry Smith (@Barry1966Nova) reported

    @ShawInfo Help, we are being spammed by some fake Amazon caller. Can you add them to your spam blocker on the home phone please?

  • DstarkStark DStarky (@DstarkStark) reported

    @Leah_Holiove @Shawhelp I Have never had a problem with Shaw and always great customer service. Sorry to hear you’re not receiving that

  • island_medic IslandMedic (@island_medic) reported

    @Leah_Holiove @Shawhelp Had Telus for quite a few years now, booking a tech is easy, never waited for more than week, usually within a couple days. LOVE fibre optic internet! Shaw sunk their money into expanding their services (ie their phone system) instead of technology like Telus (Shaw tech told me

  • yah_but douglas brown 📷🦉🦅 (@yah_but) reported

    @followthetwitt @Leah_Holiove @Shawhelp Shaw used to be so fast and resolve issues, but something happened. They kept sneaking the prices up, so when a rep came by my door with that deal I switched and never looked back. Optik with fibre ✅ No matter though, both will always have issues trying to reach by phone.

  • yah_but douglas brown 📷🦉🦅 (@yah_but) reported

    @Leah_Holiove @Shawhelp I *** a smokin deal from Telus for all services. High speed internet, Optik TV, phone and security. Plus free Prime, Netflix and Crave almost 2yrs ago. Shaw customer for ever before. Customer service is ok. Once you wait or get a call back they solve stuff well. Do it.

  • robertmcalaster Robert McAlaster (@robertmcalaster) reported

    @Leah_Holiove @Shawhelp Basically what I'm saying is...go where the best deal is. Customer care is going to be hit or miss, regardless. :(

  • robertmcalaster Robert McAlaster (@robertmcalaster) reported

    @Leah_Holiove @Shawhelp In the past I've worked for all the major telecoms, except Shaw, in either sales or management. I can say for certain that customer service across the board is in a dismal state. Companies seem to care more about making MORE profit than about delivering excellent customer care.

  • tdsin1974 TDSIN (@tdsin1974) reported

    @Leah_Holiove @Shawhelp That said, what is your issue and what have you done to try to resolve? I'm fairly techie..