Shaw

Shaw Outage Report in Onoway, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Onoway, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Onoway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Onoway, Alberta 12/07/2025 13:40

December 07: Problems at Shaw

Shaw is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Onoway, Alberta

Latest outage, problems and issue reports in Onoway and nearby locations:

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • OrbisAetherum Carlos 'Chase' Faro (@OrbisAetherum) reported

    @Shawhelp Is Shaw MyAccount down? Endless loading loop on multiple computers and my phone.

  • karihanna77 Kari Hanna (@karihanna77) reported

    @Shawhelp your chat sucks! I've been chatting with 2 different guys and they are getting no where for over 2 hrs! Why can't they schedule a tech to come fix my pvr problem??

  • markgib007 mark gibson (@markgib007) reported

    @AlexBraunig @ShawInfo @TELUS Stupid question because you probly already tried it but did you unplug it for 30 seconds and plug it back in?

  • cbaydo Cheryl Baydo (@cbaydo) reported

    @ShawInfo Our shaw is terrible. I wish there was another option but sadly we are stuck with you. Can’t even watch tv at night to wind down!

  • MacMandy2 Mandy (@MacMandy2) reported

    @Shawhelp Sent a dm a few hours ago. Been on live chat for 3.5 hours today and 3 hours yesterday, and no one is able to help us. I’m being told there is an issue with your system!?? This is ridiculous

  • EckjitGill Eckjit Gill (@EckjitGill) reported

    Honestly so done with @Shawhelp how can someone have to call in over 10 times in the last 7 months over internet connection problems and still have issues? So annoying and tired of it.

  • seesthedanger SteveO (@seesthedanger) reported

    @Shawhelp I have been experienced sudden signal loss for awhile now. I just noticed it on a music channel and the last few days it does it while watching a show, whether recorded or not, the screen suddenly goes blank with no sound. If a recording I go back & nothing was lost.

  • adifood1234 Adi lally (@adifood1234) reported

    @AlexBraunig @ShawInfo @TELUS Ya get ready with Telus they have rude customer service and there techs are not good I’m happy to be Shaw my service works perfect. And I get great customer service reps to speak with

  • schneidz Chris Schneider (@schneidz) reported

    @SighmanCanada @AIRMILES @Shawhelp This seems to get more interesting the further down the rabbit hole we get! Lol

  • JeffMeerman Jeff Meerman 🏳️‍🌈 (@JeffMeerman) reported

    @Shawhelp what’s wrong with your employees at Guildford? Drove all the there to replace a defective Shaw modem and they said “it wasn’t their problem.” Really? I think it is. Time to move to @telus after being your customer for over 20 years.