Shaw outages and service status in Onoway, Alberta

Problems in the last 24 hours in Onoway, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Onoway, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Onoway, Alberta

The most recent Shaw outage reports came from the following cities: Stony Plain, and Spruce Grove.

City	Problem Type	Report Time
Stony Plain	Internet	3 days ago
Spruce Grove	TV	2 months ago
Spruce Grove	TV	2 months ago
Spruce Grove	TV	2 months ago
Spruce Grove	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Onoway, Alberta

Latest outage, problems and issue reports in Onoway and nearby locations:

• 
  Lana (@lana_ban) reported 5 minutes ago from Stony Plain, Alberta

  Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rc edwards (@f1redwards) reported 5 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.

• 
  Megan (@M_So) reported 5 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Curtis Tomiuk (@TomiukCurtis) reported 6 minutes ago

  Hey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.

• 
  Amanda B (@smandaleeb) reported 7 minutes ago

  @Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 7 minutes ago

  @Shawhelp I just came home and tried these. My internet is still down.

• 
  Bonnie Lee (@stitchlady) reported 12 minutes ago

  @M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!

• 
  Drimint (@RisenRealm) reported 13 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  b ☾ (@brandobrennan) reported 15 minutes ago

  @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

• 
  Ugabug (@MaryPChipman) reported 17 minutes ago

  @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again

• 
  Bella Bee  (@SmileyYYC) reported 19 minutes ago

  WTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡