Shaw

Shaw Outage Report in Onoway, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Onoway, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Onoway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Onoway, Alberta 12/24/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Onoway, Alberta

Latest outage, problems and issue reports in Onoway and nearby locations:

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jazznbluesjrney stephen oliver (@jazznbluesjrney) reported

    @Shawhelp A Tech just restored service

  • m_maxwell34 Melissa Maxwell (@m_maxwell34) reported from Salmon Arm, British Columbia

    @Shawhelp my internet and cable are down in Salmon Arm, is there an outage in the area?

  • goomster666 goomstar (@goomster666) reported

    @shawhelp what did you do to my wifi why is it so slow now i ain’t paying for village wifi

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @chx @nick_thompson @Shawhelp When I verbally agreed to a 2 year contract this month, the sales guy checked my modem and said I’d be good for 750/100. After agreeing to the deal, I only got 750/25. Called him back, he said “oops, looks like there’s an issue in your area and gave a $25 credit. It’s a joke.

  • AlsoGoldberg Also Kim Goldberg (@AlsoGoldberg) reported

    @Shawhelp The troubleshooting link is not opening for me, it won't load. Just sitting there trying to load. same problem when i tried to go to Shaw chat.

  • DwightLester ... (@DwightLester) reported

    @Shawhelp Internet is down in canmore three sisters area.

  • JeffInVanBC Jeff Vickers (@JeffInVanBC) reported

    @Shawhelp Here's a suggestion, eliminate the online live chat. Communication is much simpler and more effective via voice. Also, train your people to resolve problems, not just book service appointments.

  • AlsoGoldberg Also Kim Goldberg (@AlsoGoldberg) reported

    My internet has been super slow for 2 days, pages won't load. I tried clearing cache and cookies & rebooting router. @shawhelp can you assist? Is my acct throttled for some reason? Or is there a problem with it? I may not be able to DM. That isn't loading.

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported

    @Shawhelp Seems it is now up after being down for 1.5 hours

  • roka1210 Salina (@roka1210) reported

    @ShawInfo any idea when the outage will be resolved in West Abbotsford? Full services outage since Friday Dec 24th (day 4 today)