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Shaw

Shaw outages and service status in Onoway, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Shaw generated 1 outage signal in the last 24 hours around Onoway, including 1 direct report.
  • The most common problems reported in this area mention E-mail, Internet, and TV.
  • The most recent signal from this area was received Jul 14, 10:09 PM EDT.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% TV (33%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Onoway, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Onoway, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Shaw

Shaw is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Onoway, Alberta

The most recent Shaw outage reports came from the following cities: Spruce Grove, and Stony Plain.

CityProblem TypeReport Time
Spruce Grove TV 14 hours ago
Spruce Grove E-mail 10 days ago
Stony Plain Internet 28 days ago
Spruce Grove TV 2 months ago
Spruce Grove TV 3 months ago

Nearby cities with recent reports

Spruce Grove

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Onoway, Alberta

Latest outage, problems and issue reports in Onoway and nearby locations:

  • lana_ban
    Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SmileyYYC
    Bella Bee  (@SmileyYYC) reported

    @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp No. It looks like someone found the issue when they came back to work on Monday … next time, please just have someone go to a TV and check for me please. Sometimes the easy way can be easy …

  • RisenRealm
    Drimint (@RisenRealm) reported

    @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

  • jayrlocked
    🇨🇦Jay (@jayrlocked) reported

    @Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!

  • RiseN_Guard
    R@X (@RiseN_Guard) reported

    @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

  • slackerman10
    Ryan Brackenbury (@slackerman10) reported

    Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again

  • Madelinenerd
    Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported

    @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?

  • RaviPoojara_rp
    Ravi Poojara (@RaviPoojara_rp) reported

    @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the