Shaw

Shaw Outage Report in Stony Plain, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 03/09/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • poundofsteph Stephanie Pound (@poundofsteph) reported

    Internet just went down. We’re on Shaw. Mayfair Mall area. Assuming it’s weather related. #YYJStorm #WindStorm @Shawhelp

  • wheate12345 JW (@wheate12345) reported

    @ShawInfo your ******* app doesn't work, installed twice and it just ******* spins

  • fredrogger Fred Rogger (@fredrogger) reported

    @Shawhelp Curious as to why the recorded feed for PGA on TSN is pixelated and shudders and generally not stable. Is it their feed or Shaw’s. Frustrating viewing an unstable screen.

  • the_pnut Jason (@the_pnut) reported

    @meier_j @ShawBusiness @Shawhelp We have also noticed dropped calls and spotty service since switching to Shaw.

  • Saurabh_9989 Saurabh Patel (@Saurabh_9989) reported

    @Shawhelp @ShawInfo Clearly that is not correct because I am calling Shaw same day to get that same deal and to be precise right after my friend got the deal but still he got it and I didn't which tells me you guys don't care about your customer.

  • anuragdarvekar Anurag Darvekar (@anuragdarvekar) reported

    @Shawhelp But when I call the customer service your one call center employee by name AMIN calls me unprofessional coz he doesn't have any solution to my problem. You guy make promises without giving a thought that it can be fulfilled or not

  • pggriff Peter Griffiths (@pggriff) reported

    @Shawhelp Good morning, we have lost internet connection since Wednesday noon, need help troubleshooting

  • BPetersWatral Brenda Peters-Ватраль RN(NP), PhD (@BPetersWatral) reported

    @Shawhelp Nope! Spent a long time on the phone with a customer service person - we got the "News Package" and had to pay extra for CBC News Network. No confusion. Clear as a bell. $4/month. Complained til they credited the amount, but still forced to have Faux News.

  • LeighC18307082 GhostRiverDarkling (@LeighC18307082) reported

    @Shawhelp I called earlier to get help figuring out why my landline is down. I'm working right now so I wasn't able to stay on the phone, but the rep confirmed it wasn't anything to do about billing or external wire damage. He said he'd work on figuring out the issue. Still down.

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @ShawInfo internet been down and there no notices posted anywhere.