Shaw

Shaw Outage Report in Stony Plain, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 11/24/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • charinpm Charmaine (@charinpm) reported

    @Shawhelp Hi Shaw, I'm in port moody bc and my internet appears to be down. Any info on your end?

  • imschatz glenn schatz (@imschatz) reported

    @SaynoMoor @Shawhelp Mine is down in Hawkwood.

  • ceciliadavid642 C David (@ceciliadavid642) reported

    @Shawhelp Can you remind me where I can find Shaw outage info? Problems remain after rebooting router and all devices...

  • MillyWoods18 Milly Woods (@MillyWoods18) reported

    @ShawInfo Shout out to Shaw. Yesterday my TV had no sound. I went onto the Shaw app and dealt with a very nice young man but he couldn’t solve my problem. This morning at 8:15 AM I had a technician at my door who fixed the problem. Now that is customer service! Thank you Shaw!

  • akarndt Allan Arndt (@akarndt) reported

    @Mike_Marr @Shawhelp Down in Hamptons too

  • boffajonesJETS R Jones (@boffajonesJETS) reported

    @Shawhelp I have tried to chat in twice about my bad wireless connection that is degrading as time goes on but even the chat in the app fails before I get to you.

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    @SocMedGirlyyj @Shawhelp Our power went out briefly in Fairfield. I checked the BCHydro site for reasons and I saw the outage in Saanich. It said that the number of homes affected in Saanich was... are you ready for this... "12". ???

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @Shawhelp Just did. Let me know how I can help.

  • debnelso1 debnelso (@debnelso1) reported

    11 day wait for a Shaw service call to restore home internet? I work from home. In what world is this ok? #crtc #dismalcustomerservice @Shawhelp @OpenMediaOrg @crtc

  • RogerDoucet Roger Doucet (@RogerDoucet) reported

    @ShawInfo three chats, two phone calls, and one in-person store visit. That's what I have been put through by Shaw trying to settle my dad's final bill after his passing. I'm now embarrassed to say that I have been a shaw customer most of my adult life.