Shaw

Shaw Outage Report in Stony Plain, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 12/19/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DawghausX3 Jess (@DawghausX3) reported

    @Shawhelp internet outage in Calgary?

  • shelleycanuckAB Shelleycanuck (@shelleycanuckAB) reported

    @Shawhelp My Wi-Fi keeps cutting out, and I've had to plug in and unplug my modem three times in the last hour. Is Sean going to reimburse me for the internet cost that I'm using outside my plan? Or are they going to fix their Wi-Fi

  • owlacoustic Who? (@owlacoustic) reported

    @Shawhelp Currently affected by an outage with no updates for over 3 hours. INC1046043. Any timeline on this or just wish upon a falling star?

  • DrewSurgeoner Drew Surgeoner (@DrewSurgeoner) reported

    @Shawhelp Another Shaw internet outage in the Killarney area. This is becoming all too frequent, time to explore other options ?

  • gmalelang Glenn Malelang (@gmalelang) reported

    @oildrop101 @shawhelp I'm having the same issue

  • veggykim Kim (@veggykim) reported

    @Shawhelp @ClemFandangro Is there an outage in SE Calgary this morning? My wifi keeps disconnecting.

  • dokken71 Kim (@dokken71) reported

    @ShawInfo OMFG WORST CUSTOMER SERVICE EVER!!!! Trying desperately to set up preauth on my mother-in-law’s account. My husband/her son died two weeks ago today and she is elderly and disabled but they are 100% unwilling to help. I have BEGGED for a supervisor call back 8 times

  • fotogtom Tom Thomson (@fotogtom) reported

    @Shawhelp Ahh enjoy your time off, would be nice to be able to get tech support but you expect I should take time off from my job to accommodate your hours. Poor way to treat your customers. FYI you sell a service that’s 24/7... support it as such

  • ClemFandangro Clement Fandango (@ClemFandangro) reported

    @Shawhelp woke up this morning with my internet still not working because Shaw's DHCP servers refusing to hand out an IP address which is not allowing me to work... Why is it okay to be without a service that I pay for for over 12 hours?

  • Tortacular R y a n (@Tortacular) reported

    @Shawhelp my internet in Saskatoon had gone down multiple times this morning. No outage listed. Any idea why this would be the case?