Shaw Outage Report in Stony Plain, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Stony Plain, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Stony Plain, Alberta
The most recent Shaw outage reports came from the following cities: Spruce Grove and Stony Plain.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove |
TV | |
| Stony Plain |
Total Blackout | |
| Spruce Grove |
Internet | |
| Spruce Grove |
Wi-fi | |
| Spruce Grove |
Wi-fi | |
| Spruce Grove |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Stony Plain, Alberta
Latest outage, problems and issue reports in Stony Plain and nearby locations:
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Lana
(@lana_ban) reported
from
Stony Plain, Alberta
Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp
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#FreePalestine
(@Harleydadd) reported
from
Spruce Grove, Alberta
Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.
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Jason Bouwmeester
(@JustAnotherJay) reported
from
Spruce Grove, Alberta
Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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My_fake_account
(@raywhitebc) reported
from
Chilliwack, British Columbia
@Shawhelp worst customer service ever. Issue wifi router keeps shutting down chatting with tech since 8:30 am hands off to another tech have to start all over again next tech does the same. Still not working at 14:00. Called @TELUSsupport making the switch.
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David Walsh
(@DavidWa59907969) reported
@SagePonchie @Shawhelp Customer service has declined markedly during this pandemic. It's very difficult to connect live with a human being. In the old days a person answered the phone. Now a computer does it and can't address your concerns.
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Trev
(@rocko_ca) reported
So I try to cancel TCM in my shaw account through the chat function of the website . And there is no one on the other end ? Why offer a chat function if you are not going to answer ? @Shawhelp #shaw #cable #tvtime
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Skinnz
(@shaughnskinnZ) reported
from
Winnipeg, Manitoba
Why is @ShawInfo customer service so bad!? Waiting almost 3 weeks for a callback!
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Nuvo Sales Group
(@NuvoSalesGroup) reported
@Shawhelp Can't answer emails when your internet is down... Like it is right now... In South Surrey...
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Anna Borshin
(@stephanuch92) reported
Looks like it’s time to switch to @ShawInfo since I have been on hold for over two hours with @TELUSsupport and always have nothing but problems with Telus 🤬
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Pat
(@goopat2) reported
@trishlaw55 @Shawhelp No it’s still not working. Apparently it has something to do with an iOS update and they are working on it? I checked with Shaw again on Nov 13 and the Tech wasn’t aware of the problem so I don’t think it’s a priority.
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Sham
(@Philosophisir) reported
@Shawhelp @ShawInfo has been seriously lacking for the past few months, constant outages and today the internet is not working at all. Seriously considering a switch over to @TELUS
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Dean
(@draftbc) reported
@Shawhelp I feel like I’m falling through the cracks, 3 missed appointments and no one calling me back to either fix missed appts or reschedule. I’m supposedly waiting for dispatch or Manager call back. FYI. Tech support said nothing more they can do, what can you do?
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Oscar Li
(@OscarLFY23) reported
@ShawInfo I am extremely disappointed with your service. I required a simple change of address on 26th Dec morning. And I hoped to use wifi in my new address on 28th Dec. However, I still cannot activate the wifi modem. I have contacted shaw 3rd time already