Shaw

Shaw Outage Report in Stony Plain, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 11/22/2025 05:40

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • padovani_laurel Laurel Padovani (@padovani_laurel) reported

    @Shawhelp Yes my husband did this yesterday , this is the first thing we do when having problems.

  • LoloPino Lolo P🇨🇦🇨🇱🏳️‍🌈 (@LoloPino) reported

    @Shawhelp the internet is down in our building. Several neighbours have tried restarting their modems but no signal. We are in #yyc #vicpark

  • AbdiNino_ Abdi Nino (@AbdiNino_) reported

    Making that switch to @TELUS 100% guarantee faster speeds and better customer service. @Shawhelp maybe you should learn something from your competitors

  • KatrinaShade2 Katrina Shade (@KatrinaShade2) reported

    @Shawhelp You have the worst customer service

  • EddieShelstad Eddie Shelstad (@EddieShelstad) reported

    @Shawhelp huurrryyyyy and fix Sherwood park outage. It's the weeekeeeeeennnd!

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp That sounded a bit snarky. I don't expect Shaw to connect every house for free. I'd assume outlet activation cost would be covered during initial service purchase/setup. Nobody ever told us we'd be charged $50/coax outlet if we wanted to move our devices around in our own home.

  • dollyface12345 dolly (@dollyface12345) reported from Winnipeg, Manitoba

    @Bell_MTS @Bell_MTSHelps … the 8-12 app’t showed up .. late.. tells me i need a new line. MTS chat says this will happen before Nov 2?? So now no cable, internet, etc at all until then.. hello @ShawInfo.. wondering u provide service with less than a 9+ week window?

  • everlastin09 Jay B 🇨🇦 (@everlastin09) reported

    @DatBawse @TELUSsupport @ShawInfo I did this once, it was really cool finding out that neither company gave a **** about my business

  • manbatbeard Yves Boudreau (@manbatbeard) reported

    My issue with @ShawInfo got resolved after 1 good conversation with a tech that would listen to me and a customer service representative that knew what was up

  • Shirebikes Edward Davies (@Shirebikes) reported

    @Shawhelp why wont you answer the phone. This is the second time in the space of a week ive had issues. theres no point in a support line i have to tie the phone up with for an hour on hold.