Shaw

Shaw Outage Report in Stony Plain, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 11/30/2025 20:00

November 30: Problems at Shaw

Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ssfw0817 Yusuke Hyogo (@ssfw0817) reported

    A Shaw representative just hang up the phone call while I was waiting for the account record. I was billed for the service I cancelled and told to return the equipment but I still haven't received a shipping label... What a great service, Shaw... @ShawInfo @ShawInfo

  • RyanTalbotMay Ryan Talbot May (@RyanTalbotMay) reported

    @Shawhelp My e-mail seems to be broken. It was randomly saying my password was wrong, so I changed it on my profile. Now when I go to log in I get this "HTTP ERROR 400 account is not active:..." Before I changed my password, it just said it was incorrect...

  • cobalt766 Cobalt (@cobalt766) reported

    @Shawhelp my internet is extremely unstable again. Is there outages?

  • scottthomson68 a mid-winter Scott 🎆🍾🇺🇦💙🧡🏒 (@scottthomson68) reported from Edmonton, Alberta

    Hey @ShawInfo sweep the snow off the satellite dish! The cable reception is HORRIBLE I WANT MY TV 📺

  • BBBoris BBBøris 大きくて悪い (@BBBoris) reported

    @Shawhelp is Edmonton service out?

  • sogensannin Jeremy Colli (@sogensannin) reported

    @ShawInfo hey who do I speak to to complain about one of your customer service? They told me I was off contract and I needed to sign up again then told me the package I chose would be cheaper for more, but it was just more.

  • deenamusing Deena Diaspora (@deenamusing) reported

    @Shawhelp where can I complain about that encanto commercial to? Great service at #shaw but the worst commercials I have ever seen

  • BucklesandBulls Buckles and Bulls Brands Inc. (@BucklesandBulls) reported

    @ShawInfo why is your cable service so inconsistent and can't stream?

  • mikeyarce Mikey Arce (@mikeyarce) reported

    @Shawhelp Is there an outage near Armstrong right now?

  • BlaineSchlec Blaine S (@BlaineSchlec) reported

    @Shawhelp We have had internet be very spotty for the last week here in Okotoks? It is out again. Any update on when this will be fixed or what is going on? I work from home and need to tell my boss why I’m not working?