Shaw

Shaw Outage Report in Stony Plain, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 11/04/2025 10:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • seannamc SMC (@seannamc) reported

    @Shawhelp Please help! Our blue curve keeps freezing and skipping. Has been happening for two weeks

  • P_Samra Pavan Samra (@P_Samra) reported

    @Shawhelp all my services have been down for over 20+ hours now. This **** is ridiculous at this point.

  • NucksNiners JR (@NucksNiners) reported

    Hey @steeletalk since you use to do consumer matters previously, you should know the company you work for has been ripping me off for 12 months & when I caught it they won’t fix the issue, basically getting charged for @netflix twice. @Shawhelp is scamming me

  • Hottub51 JAB (@Hottub51) reported

    @Shawhelp how does a person get faster service? Been on hold listening to bad elevator music for 1 hr 19 mins 😡

  • cdnstudent Nick (@cdnstudent) reported

    @Shawhelp is the reported TSN-style issue on other channels as well as multiple channels in my area are having the same issue of freeze, stutter, black screen, comes back then repeat. Just so I know if it's just us or everyone.

  • RKM17 Insert Clever Xmas Name Here (@RKM17) reported

    @Shawhelp Sent the message, issues still going on...

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp Almost 24 hours without internet. Couldn't work from home today so will I be seeing a credit on my account? Not to mention the money I couldn't make today. Not a happy customer right now 😡😡

  • Zanjandro Zander (@Zanjandro) reported

    Dear @ShawInfo is there any reason why your cable has been so horrible today?

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    My god, @Shawhelp has the worst customer service on the planet. Can't watch the #WorldJuniors, TV is black, and they don't employ human beings anymore. Guess the switch to @TELUS is going to happen sooner than we thought

  • yadab yadab (@yadab) reported

    @Shawhelp what happened to Surrey, BC internet outage? It’s almost 24 hours of the outage and no update from last 4 hours?