Shaw

Shaw Outage Report in Stony Plain, Alberta

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 11/17/2025 03:30

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • adifood1234 Adi lally (@adifood1234) reported

    @TELUSsupport Also for home service switch over to @Shawhelp. I’m on Shaw never had an issue tv is the best bluecurve. And I got internet 300 never had an issue or drop. With Telus I always had issues

  • mkghockey Mike Grant (@mkghockey) reported

    @ShawInfo your online help is easily the most useless form of help. 1 hour of messaging and still have not once been asked how to fix my problem. You guys absolutely SUCK!!!!!!!

  • Browner23K Browner (@Browner23K) reported

    @Shawhelp all systems down in Calgary S.E.?

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from St. Albert, Alberta

    @Shawhelp I have wait time is long usually your support on Twitter is way faster

  • MadameMoiselle3 Madame Moiselle (@MadameMoiselle3) reported

    @ShawInfo If is disgraceful how a customer is treated like a thief when your ppl have clearly made an error.Too bad $50 is now going to cost you our other account, our business account, and two family accounts that we manage. A customer of years has never felt soo disgusted.

  • wpgjets2point0 John Pauls (@wpgjets2point0) reported

    @Shawhelp please hire more customer service people

  • Slack_Daniels SlackDaniels (@Slack_Daniels) reported

    @Shawhelp Trying the chat help now but... it said Carlos is there but he will not answer. Anywhere else I can call? I waited almost 2 hrs earlier

  • Tools2uTracey Tracey (@Tools2uTracey) reported

    @Shawhelp Online help went for a break then cut me off mid conversation online. Great service.

  • ryang3567 fishboi (@ryang3567) reported

    @Shawhelp I need help with my internet. It keeps going down

  • WxMonkey Tyler Tracksell (@WxMonkey) reported

    @Shawhelp sent two DM’s yesterday and no reply back. Any chance I could get some help today?