Shaw

Shaw Outage Report in Penticton, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Penticton, British Columbia 12/17/2025 21:20

December 17: Problems at Shaw

Shaw is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penticton, British Columbia

Latest outage, problems and issue reports in Penticton and nearby locations:

  • suzie_hartmiley Suzie (@suzie_hartmiley) reported from Penticton, British Columbia

    @Shawhelp Yes I do actually please note I will be making a payment on Tuesday morning for my internet service

  • crystalnohr Crystal Nohr (@crystalnohr) reported from Penticton, British Columbia

    @Shawhelp Officially at 4 hours waiting to cancel my service. This is insane.

  • ToddHeintz Reggiano’s Dad (@ToddHeintz) reported from Okanagan Falls, British Columbia

    @ShawInfo service is horrid. Outages 3x/day the past 10 days. Again now at 8:15 pm tonight

  • ToddHeintz Reggiano’s Dad (@ToddHeintz) reported from Okanagan Falls, British Columbia

    @Shawhelp Signal to the house? It’s a cable. It’s worked ok the past 11 months…

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TanyaHL Tanya Huether (@TanyaHL) reported

    @Shawhelp is there a service outage in downtown Lacombe? No internet all of a sudden.

  • _Ryan_Cormier_ Ryan Cormier (@_Ryan_Cormier_) reported

    @Shawhelp It’s not my business, it’s just that a friend goes there and the people who work there haven’t gotten it fixed for some reason. Can someone from Shaw just phone that location and help them please.

  • DoorMatt95 Matt (@DoorMatt95) reported

    @JenniferGurke @ShawInfo Bell MTS is terrible….you get what you pay for. Customer service hours are very limited. Bills are a ******* mess of gibberish and when you cancel be prepared to get a bill in the mail 2-3 months later saying you still owe money and that it’s gone to collections

  • RayK1990 RayK (@RayK1990) reported

    @JenniferGurke @ShawInfo One of the happiest days of my life was taking the MTS modem to the post office to mail it back to them. Too many issues to list. Valley Fiber since. Better service, no issues, cheaper. No question.

  • SonnyStrandlund Sonny Strandlund (@SonnyStrandlund) reported

    @Shawhelp outage issues in the Victoria area? We've been out for 20 minutes now.

  • racing_flamingo db (@racing_flamingo) reported

    @Shawhelp I can power cycle the modem without waiting for you to tell me to do that, that's about all Shaw tech support does anyway.

  • Sp3llfyre Attila Fur (@Sp3llfyre) reported

    @Shawhelp Are there any issues on the NW side of Edmonton? Connection has been choppy for a few days and speedtest DL rate jumps from 50-300 Mbps when I tested it.

  • CanadianFlash54 T L (@CanadianFlash54) reported

    @Shawhelp thanks to your advanced Bluecurve system, that doesn’t realize people who watch NHL payoffs also want to watch the Stanley Cup finals, I did not get to watch the game today. Seems pretty stupid to have to reset the recording for the finals. Where is my @telus fiber?

  • Mc3ain MikeG (@Mc3ain) reported

    @Shawhelp Never had a home phone issue with Shaw... But plenty of 'nationwide' mobile issues...

  • TheAshes45 Taylor M (@TheAshes45) reported

    @SarcasticCupcak I think it’s crap and offensive. And may cancel. I complained to @ShawInfo previously about the offensive crap they force feed