Shaw outages and service status in Penticton, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Penticton, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Penticton, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penticton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Shaw Issues Reports Near Penticton, British Columbia
Latest outage, problems and issue reports in Penticton and nearby locations:
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Reggiano’s Dad (@ToddHeintz) reported from Okanagan Falls, British Columbia@ShawInfo service is horrid. Outages 3x/day the past 10 days. Again now at 8:15 pm tonight
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Reggiano’s Dad (@ToddHeintz) reported from Okanagan Falls, British Columbia@Shawhelp Signal to the house? It’s a cable. It’s worked ok the past 11 months…
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Suzie (@suzie_hartmiley) reported from Penticton, British Columbia@Shawhelp Yes I do actually please note I will be making a payment on Tuesday morning for my internet service
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Crystal Nohr (@crystalnohr) reported from Penticton, British Columbia@Shawhelp Officially at 4 hours waiting to cancel my service. This is insane.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jenn (@jskapin) reported@Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with
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HoopsfanAB (@ydfished) reported@Shawhelp I don’t know how many times this is over the years but you cannot let your simulcast/overide stuff come on when live sports are on. Missing the end of #zags on @KHQLocalNews cuz you guys are screw ups & @CRTCeng never punishes you for it. 😡😡😡😡😡😡😡
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Hugh Gillis 🇨🇦 (@hgillis) reported@Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?
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Bella Bee (@SmileyYYC) reported@Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.
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'Nucknation (@surrey1111) reported@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
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R@X (@RiseN_Guard) reported@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!
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Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported@slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly
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Sophie (@sophie_everine) reported@Shawhelp when will the outage in Surrey be over!?
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OC_2030 (@oc_2030_vision) reported@Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.