Shaw outages and service status in Penticton, British Columbia

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penticton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Penticton, British Columbia

Latest outage, problems and issue reports in Penticton and nearby locations:

• 
  Reggiano’s Dad (@ToddHeintz) reported 11 minutes ago from Okanagan Falls, British Columbia

  @ShawInfo service is horrid. Outages 3x/day the past 10 days. Again now at 8:15 pm tonight

• 
  Reggiano’s Dad (@ToddHeintz) reported 19 minutes ago from Okanagan Falls, British Columbia

  @Shawhelp Signal to the house? It’s a cable. It’s worked ok the past 11 months…

• 
  Suzie (@suzie_hartmiley) reported 27 minutes ago from Penticton, British Columbia

  @Shawhelp Yes I do actually please note I will be making a payment on Tuesday morning for my internet service

• 
  Crystal Nohr (@crystalnohr) reported 54 minutes ago from Penticton, British Columbia

  @Shawhelp Officially at 4 hours waiting to cancel my service. This is insane.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Mason (@masonstcc) reported 5 minutes ago

  My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.

• 
  TC-VAN (@RageGeist) reported 5 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  DeeJayCee (@DJcraw4d) reported 9 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?

• 
  jimmy TehFreak (@TehFreakTweets) reported 10 minutes ago

  My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?

• 
  Matthew Johnson (@McJohnson922) reported 13 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

• 
  OC_2030 (@oc_2030_vision) reported 15 minutes ago

  @Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes

• 
  Chris (@PoCoello) reported 16 minutes ago

  @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 19 minutes ago

  @Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.

• 
  Kathryn Taylor (@katinedmonton) reported 21 minutes ago

  What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service

• 
  Rick Alsop (@RickAlsop) reported 27 minutes ago

  @Shawhelp Yes still issues as its not working