Shaw

Shaw Outage Report in Penticton, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Penticton, British Columbia 12/31/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penticton, British Columbia

Latest outage, problems and issue reports in Penticton and nearby locations:

  • ToddHeintz Reggiano’s Dad (@ToddHeintz) reported from Okanagan Falls, British Columbia

    @ShawInfo service is horrid. Outages 3x/day the past 10 days. Again now at 8:15 pm tonight

  • crystalnohr Crystal Nohr (@crystalnohr) reported from Penticton, British Columbia

    @Shawhelp Officially at 4 hours waiting to cancel my service. This is insane.

  • ToddHeintz Reggiano’s Dad (@ToddHeintz) reported from Okanagan Falls, British Columbia

    @Shawhelp Signal to the house? It’s a cable. It’s worked ok the past 11 months…

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LkSuperiorSteve Stephen Wilson (@LkSuperiorSteve) reported

    @Shawhelp Hi! I’ve been paying for 300Mbps and rarely get over 100. A bit frustrating. Anything you can do to help?

  • eagleinbc Cameron M. (@eagleinbc) reported

    @Shawhelp Unfortunately that doesn’t help us now. We just transferred 5 lines over and it’s not working for us now. Future plans aren’t helpful to a today issue.

  • cameronboyes Green Eggs and Cam 🇨🇦 (@cameronboyes) reported

    For what it's worth, the @Shawhelp person I was dealing with was quite rude

  • david47833748 david (@david47833748) reported

    @Shawhelp I have that’s why I sent that tweet. No updates or anything. Might want to give ppl updates more often. It seems like no ones even working on the problem

  • KimPigSquash Kim Goldberg (@KimPigSquash) reported

    I've got no dial tone on my landline phone in downtown #Nanaimo. Anybody else? My lights & internet are fine. Internet & phone are BOTH @Shawhelp. But Shaw piggybacks on Telus infrastructure for phone service I think. Is it possible phone line down but nothing else? Stormy.

  • Whofreak555 Whofreak555 (@Whofreak555) reported

    @Shawhelp Just got up and running. Next time I'll just fight with it till it comes back instead of wasting my time with support.

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @ShawInfo and @Shawhelp my business is not a garbage dump. You're an inconsiderate and rude team. Leaving wires and stickers on the floor of my shop instead of throwing them out. I am baffled by your lack of care and professionalism. #shawnogo #shawshank #shaw

  • andrew00654110 Andrew (@andrew00654110) reported

    @staceybrotzel @Shawhelp @LukaszukAB if you really want to feel frustrated ask them to come out for a service call. "We can't do that because there's a reported outage in your area, so all service calls are automatically cancelled in the outage area".

  • apkussma Axel Kussmann (@apkussma) reported

    @Shawhelp any ETA on fixing the outage in Abbotsford?

  • fusspot39 Carolyn S (@fusspot39) reported

    Help @Shawhelp we’ve lost all our TVs with a message “Sorry, there seems to be some trouble” I’ve unplugged and plugged in several times. No luck.