Shaw outages and service status in Penticton, British Columbia

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penticton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penticton, British Columbia

Latest outage, problems and issue reports in Penticton and nearby locations:

• 
  Reggiano’s Dad (@ToddHeintz) reported 4 minutes ago from Okanagan Falls, British Columbia

  @Shawhelp Signal to the house? It’s a cable. It’s worked ok the past 11 months…

• 
  Reggiano’s Dad (@ToddHeintz) reported 5 minutes ago from Okanagan Falls, British Columbia

  @ShawInfo service is horrid. Outages 3x/day the past 10 days. Again now at 8:15 pm tonight

• 
  Crystal Nohr (@crystalnohr) reported 15 minutes ago from Penticton, British Columbia

  @Shawhelp Officially at 4 hours waiting to cancel my service. This is insane.

• 
  Suzie (@suzie_hartmiley) reported 31 minutes ago from Penticton, British Columbia

  @Shawhelp Yes I do actually please note I will be making a payment on Tuesday morning for my internet service

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lori Bird (@lorianebird) reported 4 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 7 minutes ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

• 
  Gerrit Heikamp (@gerrit_heikamp) reported 10 minutes ago

  @Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.

• 
  D (@superdaddoo) reported 11 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  Dave (@Danrek77) reported 14 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  R@X (@RiseN_Guard) reported 17 minutes ago

  @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

• 
  Tyler ❄☕☃ (@Valomir) reported 17 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 21 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  Release the files (@BlackBlazeE) reported 23 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Heldy (@HeldyCarvalho) reported 23 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.