Shaw

Shaw Outage Report in Penticton, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Penticton, British Columbia 11/30/2025 23:55

November 30: Problems at Shaw

Shaw is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penticton, British Columbia

Latest outage, problems and issue reports in Penticton and nearby locations:

  • crystalnohr Crystal Nohr (@crystalnohr) reported from Penticton, British Columbia

    @Shawhelp Officially at 4 hours waiting to cancel my service. This is insane.

  • ToddHeintz Reggiano’s Dad (@ToddHeintz) reported from Okanagan Falls, British Columbia

    @ShawInfo service is horrid. Outages 3x/day the past 10 days. Again now at 8:15 pm tonight

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • asbinvancity Bo$$ Lady (@asbinvancity) reported

    @Shawhelp Tv and internet still down, no eta and no info on cause. Will there be a bill credit?

  • BettieRamone Heather Y Donily (@BettieRamone) reported

    Shame on you @Freedommobile @Shawhelp for not being able to provide me internet but refusing to refund me the money you charged me for a service I never had

  • mrkaswa mr kaswa (@mrkaswa) reported

    Well @shawhelp at least you guys got it right for a day or two. Turned off the Superbowl before the trophy presentation to go get dinner. Came back, turned on the TV annnnnnnnnd the TV box told me it had no signal on that channel.......again.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 | 何令恒 (@yegventures) reported

    @TrevorBoller @Shawhelp Never with a website like that

  • eventbarters Matthew Fougere (@eventbarters) reported

    Is it more important to have Fiber Optic internet and Cable so we all get backup internet for free? Or does @shawhelp need @TELUS to lose the battle in internet cost. Lets do this also. I am tired of the money problems in internet when @GoogleFiber is way better and removes cost

  • BMadigin Barbara Madigin (@BMadigin) reported

    @ShawInfo @Forbes I spent a month on & off fixing your remote code issue off & on with your techs, with no resolve. I consistently have one channel until I fix it. Your reply is back to sitting on the phone & a $11 movie ticket to watch on my TV which I can barely access one channel at times?

  • Oooofman2 Oooofman (@Oooofman2) reported

    @ShawInfo wow your wifi is terrible

  • oracleflwpg Frank Losier (@oracleflwpg) reported

    I am just getting set up on @Shawhelp again and already having issues with/internet TV cutting out?

  • Quackey958 Micheal Q (@Quackey958) reported

    @Shawhelp so any word when the outage in my area will be fixed, called customer service an hour ago and they knew about the outage but had no clue when it would be fixed

  • Big_Nick92 Nicholas Evans (@Big_Nick92) reported

    @Shawhelp Fix your guys's latency issues I'm tired of having 85ms latency