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Shaw

Shaw Outage Report in Pointe-Claire, Montréal, Quebec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Pointe-Claire, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pointe-Claire, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Pointe-Claire, Quebec

The most recent Shaw outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Internet 1 day ago
Montréal Internet 8 days ago
Montréal E-mail 12 days ago
Montréal TV 19 days ago
Montréal Internet 21 days ago
Montréal Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RyGuyx9
    Chris Ryan (@RyGuyx9) reported

    Well this isn’t a good start for @Shawhelp. Two mornings in a row waking up to internet being down, there support says nothing is wrong despite the fact multiple people on socials are complaining :/

  • Jessevd
    Jessevd (@Jessevd) reported

    @Shawhelp I now believe it's a Can-com issue, they had planned router firmware updates this morning. Thanks for the reply.

  • DennisKoch10
    Dennis Koch (@DennisKoch10) reported

    The answer from @ShawInfo: Good morning! I'm sorry to hear about the poor experience! The BlueCurve modem is not discontinued. Only the older Hitron modem is discontinued and we would still like them back! (1)

  • AwesomeFatGuys
    Dillon Andersen (@AwesomeFatGuys) reported

    @shawhelp Why would you perform maintenance and not tell anyone? What the hell are you thinking? When routers reboot it's kind of a problem.

  • Albsmignoli
    Albert Michael (@Albsmignoli) reported

    Hey @Shawhelp am I able to login to the TSN website and watch #themasters?

  • WillWatson27
    Will Watson (@WillWatson27) reported

    @Shawhelp Service has been down for the last 5 hours in Vancouver, any updates?

  • mlocy112
    Colm Howard (@mlocy112) reported

    @Shawhelp @WillWatson27 I called Shaw about an hour ago and they have an alert about outages in Vancouver but nothing appearing online. Internet has been down for 3 hours now

  • sarahmatthes_
    sarah (@sarahmatthes_) reported

    so we’ve been without wifi for a week and all @ShawInfo can say is “we’re working on it from the back end”. ******** you have been working on it for a week wtfffff

  • crouhana
    Cee 🏳️‍🌈 (@crouhana) reported

    After 5 years with @TELUS , officially switching to @ShawInfo due to the worst client and loyalty service from TELUS.

  • trrrevor
    Trevor (@trrrevor) reported

    @Shawhelp Is East Saanich maintenance CHG0322216 still ongoing? Was scheduled to be done at 6am. (Lightspeed cable is down)