Shaw Outage Report in Pointe-Claire, Montréal, Québec
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Pointe-Claire, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Pointe-Claire, Montréal, Québec
The most recent Shaw outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Balzer
(@KyleBalzer) reported
from
Prince George, British Columbia
.@Shawhelp says there’s a service outage in Prince George, affecting customers with Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueSky TV, WiFi Access Points. Website says a fix is in progress | #CityOfPG @PGMatters
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DanLipman
(@Contoors) reported
from
Calgary, Alberta
@Shawhelp this customer service is horrible. We've been waiting for hours, through the phone, through the online chat, through Twitter DMs. No response, were about to cancel our service if we don't get a response.
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Gaia Consulting Ltd.
(@GaiaResearchMB) reported
from
Winnipeg, Manitoba
@Bell_MTS - for the last year we have been able to use @Netflix_CA even though we have @shawhelp Internet. All of a sudden that channel says we have to subscribe to your Internet. We switched from yours because it's awful!
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Melissa Lam
(@sweetsbymelissa) reported
from
Calgary, Alberta
@shawhelp @shawinfo The worst #customerservice! Waiting over 2.5 hours and cut off! #terrible
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Chris Rempel
(@rempelMasters) reported
from
Saskatoon, Saskatchewan
@Shawhelp I seem to be having trouble with internet speeds. I sent a DM, but now realized it was in response to a previous DM request and - as such - may get overlooked as a previously closed issue. I'm posting here, just in case that happens.
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Candice G. Ball
(@candicegball) reported
from
Winnipeg, Manitoba
@Shawhelp an employee didn’t log my returned PVR. I have spent several hours trying to sort this mess out. Not great customer service.
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Sonny Sahi
(@SSAHI80) reported
from
Surrey, British Columbia
@Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw
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Jan Byrd
(@_JanByrd) reported
from
Winnipeg, Manitoba
@Shawhelp We cannot have the modem fail during work. I cannot be waiting 30 mins on hold for support then unplugging and plugging in modems. I need an it internet connection at ALL times.
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!