Shaw

Shaw Outage Report in Pointe-Claire, Montréal, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pointe-Claire, Montréal, Québec 02/09/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Shaw outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • davidaustin David Austin (@davidaustin) reported

    @Shawhelp seems like your DNS servers are down. I have internet but nothing can be found.

  • GBoulangerie Gigi's Boulangerie (@GBoulangerie) reported

    @ShawInfo is the internet down in Summerland area?

  • Darren_G1 Darren G (@Darren_G1) reported

    @Shawhelp The response from you agent on chat: because of the bad weather right now (...) wait 24 to 48 hours (..) and if you're still having the same issue then please give us a call and then we're going to go from there.

  • kevinlovestech Кевін (Kevin Lloyd) 🇨🇦 (@kevinlovestech) reported

    Just called Shaw Mobile on Mom's behalf about an issue. "I can't talk you to you about her account. You're not authorized." "Yes I am. That's exactly what we did the last time I called." "It's not here, I don't see it. You'll have to do it again." Grr. @Shawhelp

  • joefulgham Joe Fulgham (@joefulgham) reported

    Contacted @ShawHelp to get the WiFi on their modem disabled (I use my own router, it was already in bridge mode, they turned WiFi on again at some point and it interferes with mine) and it was EXCRUCIATING so here's me venting about how awful (and useless) the entire process was.

  • dreaskm Drea (@dreaskm) reported

    @Shawhelp The number for small bus tech support is disconnected/not in service now but I can’t find another online, can you give me one to call so I can speak to someone? Thx.

  • jackandhishat Matt N (@jackandhishat) reported

    Amazingly disappointed with @ShawInfo who, apparently, seem to think it's fine to screw with @TekSavvyNetwork and their customers by demanding a laundry list of diagnostic tests to check a fault, despite the fact the fault was previously checked and never resolved.

  • FunkyFrancois Francois (@FunkyFrancois) reported

    @M_S_Fricker @ShawInfo Calm down pal.

  • SmileyYYC Bella Bee  (@SmileyYYC) reported from Calgary, Alberta

    Wtf .@Shawhelp .@TSN_Sports Where is the #sunsvsnop game ???????

  • IanSeggie Ian Seggie 🇺🇦 (@IanSeggie) reported

    Wow @Shawhelp -- on top of garbage service the last several weeks, this "Fake Fibre" internet you sold us hasn't work all day. No using valuable data on my Telus iPhone to do work today. #ymm