Shaw

Shaw Outage Report in Pointe-Claire, Montréal, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pointe-Claire, Montréal, Québec 01/18/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Shaw outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Mowgs2016 SB (@Mowgs2016) reported

    @Shawhelp Is there an outage in bankview Calgary?

  • BackinSask Christopher Ryder (@BackinSask) reported

    @Shawhelp Very let down by Shaw. Rely on Shaw wifi for everything. Security, work, Communications, TV, music. Everything. My modem quit on Thurs at 11:45. Helpful phone tech tried for 30 minutes. Concluded I need a service call. Earliest available is Sunday. Down 3 days. Brutal.

  • cramd cramd: Marc Sherwood (@cramd) reported

    @Shawhelp looks like I'm going to pack up my Shaw stuff and send it back to you tomorrow. Somehow I was not just sent the wrong modem, but when the correct one was shipped and I was ready to install my order is cancelled. Your customer care team did not seem to care. @TELUS help!

  • Crackmacs cm (@Crackmacs) reported

    These outages sure are getting annoying @Shawhelp 😐 Been down for over 10 minutes now this time. Usually troubleshooting, no change.

  • ItsOwtpa Owtpa (@ItsOwtpa) reported

    @Shawhelp is there an outage in Edmonton t6l area? Can't establish a connection after spotty internet this morning.

  • davezubricki Dave Zubricki (@davezubricki) reported

    @Shawhelp - still waiting for a call. You told me yesterday this was prioritized…. If this is priority your customer service sucks!

  • cramd cramd: Marc Sherwood (@cramd) reported

    @Shawhelp I just need to know where to send the modem. Or if I can drop it off at a Shaw store in the mall. I've had Shaw internet for ~20 years and have not been let down like this before.

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @ShawInfo I have never received services I would need to cancel immediately.

  • AlenJoson GrumpyOF (@AlenJoson) reported

    @Shawhelp Service has been restored about an hour ago. Thanks.

  • jwmox John Moxin (@jwmox) reported

    @ShawInfo Ok, so why isn't phone service working in Prince George?