Shaw

Shaw Outage Report in Pointe-Claire, Montréal, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pointe-Claire, Montréal, Québec 12/24/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Shaw outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal TV
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • gordmcintyre Gord McIntyre 🇨🇦 (@gordmcintyre) reported

    @Shawhelp c’mon #Shaw I’ve been cut off three times now while trying to get service through your chat. I don’t want to spend another hour and a half on the phone then be told it’s not your problem by someone in Belize. I pay $170/month and I can’t watch tv. Fix this!

  • BlossomsAlyssa Alyssa Blossoms (@BlossomsAlyssa) reported

    @ThyQueenAmy @Shawhelp Worst internet ever through Shaw!!! We have been doing home schooling and the Wi-Fi has been awful. Switching to Telus Sunday lol

  • Patches439 Zero439 (@Patches439) reported

    @Shawhelp help please.

  • ThyQueenAmy Amy Alexandra (@ThyQueenAmy) reported

    @Shawhelp I called you guys today, waited on the phone for an hour before representative spoke with me and she was willing to help me and told me she'd put me on a brief hold and ended up hanging up on me...now I'm on hold again. I'm literally trying to change from Telus to you guys

  • Breeyoree Breanne (@Breeyoree) reported

    @Shawhelp just abruptly lost service in SW Calgary; what’s going on?

  • thenicestnadeem Mustansar Nadeem (@thenicestnadeem) reported

    @Shawhelp no wifi for over 7 hrs now. What is happening with your service?

  • JSteblyk JSteblyk (@JSteblyk) reported

    @Shawhelp it's been a month and u still can't behoove I'm now paying more money for slower service. I would have tweeted sooner but it took forever to load a mobile twitter page on a brand new phone while standing beside my modem. How is that even possible?

  • TruthHu95402952 Truth Hurts (@TruthHu95402952) reported

    @Shawhelp My Telus phone and internet were working fine. I’ve had both services for the better part of a decade and only Shaw has let me down. This last outage was the longest, 24 hours. I’m now considering switching my TVs over to Telus after getting a $550 bill in error.

  • smalcowtowngirl Ashley Wors (@smalcowtowngirl) reported

    @Shawhelp do you ask for a passcode in a help chat? We’ve been trying to get help for over an hour, 3 different people and now asking for this info.

  • jcquantum Jcquantum (@jcquantum) reported

    @Shawhelp To protect myself and others if in case, if at all. But all I was met with is rude COVID rejection without even seeing what I was there for. So, am I just to take this rudeness and feel customer appreciation? I'm sure all employees of Shaw is good with that right? Ok for you?