Shaw

Shaw Outage Report in Pointe-Claire, Montréal, Québec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Pointe-Claire, Québec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Pointe-Claire, Montréal, Québec 01/27/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Pointe-Claire, Montréal, Québec

The most recent Shaw outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • sad272 sad (@sad272) reported

    @Shawhelp My internet is down for 56 hours now. Can't believe how much they charge for such ****** service. I am seriously considering to switch to Telus.

  • c_babii • Carla Luna . . . 🌙 *•° (@c_babii) reported

    @Shawhelp you need to get it together... the amount of issues we have been having has me thinking why I'm spending so much on tv and internet for it not to work properly

  • stringythings Boltzmann's Brain (@stringythings) reported

    @Shawhelp Was talking to techs through online chat about my mobile service not functioning properly (no MMS). Was told my phone was not compatible (false). Turned out your manual APN configuration instruction page is incorrect. You should fix it, as others will have the same issues i did.

  • all4weys Therese Weys (@all4weys) reported

    @Shawhelp Is Shaw internet down in Langley for more people then just us?

  • Brettzke Brett Jacobsem (@Brettzke) reported

    @Shawhelp been in chat for 51 mins so far. Finally we've established the modem, (installed by a tech), is too far away from the source. Online customer service isnt being helpful. Trying to sell me a modem, or bring a tech in, but not answer whether the tech fee is waived.

  • Oxide08_TTV Oxide08 (@Oxide08_TTV) reported

    Sorry again for the internet drops. @shawhelp decided to cut service to my old router when it was working fine and made me go to a different one. which now cant seem to stay connected for more then 10 minutes at a time

  • J_L_Nelson John Nelson (@J_L_Nelson) reported

    Hi @Shawhelp seems we have an internet outage. Can you help me out? #workingfromhome

  • emaki63 Edward Mesimäki (@emaki63) reported

    @Shawhelp I'm assuming if there is an outage it may just be localized. I don't see anything on the link you provided.

  • DavisMoors Leon Kisaragi (@DavisMoors) reported

    @Shawhelp wow 3pm and no wifi this is getting out of hand Shaw I'm getting sick of this excuse of a service, I want a new modem one that ACTUALLY works, I'm tired of paying for a broken modem that cannot stay connected, and before you say anything I did the whole reset

  • Roopanova X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported from Edmonton, Alberta

    @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.