Shaw Outage Report in Pointe-Claire, Montréal, Québec
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Pointe-Claire, Québec
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Pointe-Claire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Pointe-Claire, Montréal, Québec
The most recent Shaw outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
TV | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Sharma
(@AmitSha24845591) reported
@Shawhelp can you please provide help on ETA for outage in surrey Guildford area. It is nearly 24 hours now and there is no resolution yet.
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Ikraam
(@ikraamgee) reported
@GillRaghbir @TheFallingStar @Shawhelp Jesus my Freedom data hasn’t been working since last night and their customer support couldn’t figure it out. It drove me crazy
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WonderSteve
(@TheFallingStar) reported
@Shawhelp Do you have an update on the Surrey outage? Still no service for me after almost 23 hours
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Ian Seggie 🅙
(@IanSeggie) reported
@im_andrewtodd @ShawInfo @Shawhelp Still on hold -- 3.5 hours now, not hanging up. Sent all my message chats and info to the Better Business Bureau this evening and let them sort out the "Contract" Shaw makes us sign but doesn't provide the service agreed to.
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Linda Dewitt
(@Lindadewitt2009) reported
@Shawhelp Our cable and internet stopped working last night around 9 pm and it's still not back up and it's been 24 hrs. I realize crews are working on the issue but seriously there needs to be some compensation for the disruption and the length it had taken to get it back up.
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Ian Seggie 🅙
(@IanSeggie) reported
@im_andrewtodd @ShawInfo @Shawhelp Appears they've finally pissed enough people off they're walking away. Customer service doesn't exist with this company anymore -- I have two phones on hold waiting to see who picks up first. Maybe they'll take a call from my lawyer?
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GQTREBOR
(@gqtrebor) reported
@Shawhelp if you have a Shaw email is that the same login for Shaw tv app?
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Max
(@Maxim604) reported
@Shawhelp hi my home service is down (Guildford) but also my cell data is not working, with WiFi turned off. How is that related?
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JasonT
(@JasonThorburn) reported
@Shawhelp How is it that you cannot provide an ETA? The techs must know what needs to be replaced and how long it takes to do that. A full day of thanking for patience and directing to a barely updated page is not customer service. Shocking there are no redundancies. Not impressed!
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Reanna
(@D3vilqueen) reported
@Shawhelp @Shawhelp I appreciate your response and the work being put into restoring service, though this does not answer my question nor my concern around the lack of timely updates.