Shaw outages and service status in Rockwood, Ontario

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rockwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Rockwood, Ontario

Latest outage, problems and issue reports in Rockwood and nearby locations:

• 
  📖 𝓜𝓲𝓵𝓵𝓲𝓮 🥰 (@MillieLake) reported 48 minutes ago from Halton Hills, Ontario

  @Shawhelp It says im not subscribed. Worked until idk maybe an hour ago. I logged out and upon trying to log back in it just keeps saying an error occurred. I found out a lot of shaw users have been having similar issues for about 3 days i think.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Megan (@M_So) reported 11 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Alex Snow (@Geodude96) reported 11 minutes ago

  @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 11 minutes ago

  I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 11 minutes ago

  @ShawInfo @Rogers Things got worse. Especially your customer service.

• 
  Mat Thomas (@EmptyUK) reported 13 minutes ago

  @Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?

• 
  Rick Alsop (@RickAlsop) reported 16 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  Jonathan Mason (@masonstcc) reported 17 minutes ago

  @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 21 minutes ago

  @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

• 
  b ☾ (@brandobrennan) reported 25 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

• 
  Ugabug (@MaryPChipman) reported 27 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.