Shaw Outage Report in Toimela, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Toimela, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Toimela and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Shaw
Shaw is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Toimela, Ontario
The most recent Shaw outage reports came from the following cities: Thunder Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Thunder Bay |
Wi-fi | |
| Thunder Bay |
Internet | |
| Thunder Bay |
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| Thunder Bay |
Internet | |
| Thunder Bay |
Internet | |
| Thunder Bay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Toimela, Ontario
Latest outage, problems and issue reports in Toimela and nearby locations:
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Gregory Arnold
(@Deprio12) reported
from
Thunder Bay, Ontario
@MrComplaintBox @ShawInfo Elderly parents switched to Bluecurve wifi tv last month. The main TV won’t work. Been glitchy since installed. Shaw can’t send a TEC to fix until May. Chat line is useless. No customer service. 2 weeks senior citizens no service. Pathetic! Brutal!
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Brian Senkow
(@vegaspilgrim) reported
from
Thunder Bay, Ontario
@Shawhelp Again, hit you up so to speak, yesterday, no response. Internet out in my area AGAIN, after I was assured it was fixed. Sent you another message now. This lack of service AND lack of response is absolutely dreadful and unacceptable.
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Lesley-Anne Hudie
(@hudiehouse) reported
from
Thunder Bay, Ontario
@ShawInfo @MSNBC sounds like it has the squelch turned way up in Thunder Bay. Day 3. When are you gonna fix this??? #Newsnight #KnowledgeIsPower
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Brian Senkow
(@vegaspilgrim) reported
from
Thunder Bay, Ontario
@Shawhelp Again sent you message re continuing problem 16 hours ago. No answer (and no service all night long)!
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Richard Kannegiesser
(@rkannegi) reported
from
Thunder Bay, Ontario
@RobinsDonutsCAN @Shawhelp @CineplexMovies @Tbaytel Want to offer #freeWiFi to your #customers, DON'T GO WITH #SHAWOPEN, since it's far from being #open. #Tbaytel does much better at having #public #guests. Meanwhile, with #Shaw, if you're not a Shaw #customer, NO #WIFI for you!
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Leith Dunick
(@LeithDunick) reported
from
Thunder Bay, Ontario
Gee, what a surprise. @ShawInfo internet is down again.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Timbo T Baggins
(@ohheytimbo) reported
I reupped with @Shawhelp internet and got quoted $122 a month ($7 more than before). Got my new contract and it's $127. I was still on chat with the agent, so I tried to ask why, aaaand I'm disconnected and now 110th in line. **** you @rogers
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Pat Grundle
(@pgrundle) reported
@Shawhelp I'm finding this issue very frustrating. We loose internet and TV connectivity at least 12-15 times per day. Spending an insane amount of time on hold with technical service. Three times I've had to hang up for various reasons. Tried online but because of our connection no go.
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Allye
(@merhaylamlee) reported
@Shawhelp Curious if there is any way to reach Billing support? I sat in line for two hours via online chat, it disconnected and won't reconnect (on a pc, hardwired to your modem!) ..I waited yesterday as well on a different browser & still couldn't reach anyone.
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp Just a big thanks for ruining my hockey playoffs with my TV issues, 2 calls to my house for them to say it is outside. No date of resolution, help desk said it could be a month or 6. Really?
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mbstringer
(@mbstringer) reported
@Shawhelp I’ve spend a total of 3 hours on hold for what should be a simple solution. #frustratedcustomer #lackofservice
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Paul Michna
(@MichnaPaul) reported
@Shawhelp @Miradart How about some more info? Where is the outage? What is the explanation for the delay? And why has our phone, internet and cable gone off, on and back off this evening after this morning's outage?
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mbstringer
(@mbstringer) reported
@Shawhelp Not much help Unfortunatly. I get bounced around from department to department which have all been full of empty promises - your phone lines and email are of no help. I’ll add that number to the other two 888 numbers I’ve been told to call.
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp I have twice and both times they said there is an open ticket to look at my issues outside the house, but neither could give me any timeline for resolution.
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MrJTKeller
(@keller_jt) reported
So, @shawhelp, if there has been an outage for two mornings in a row because it is "complex", do we get a break on our bill? We are not getting what we paid for.
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp 2 weeks ago? Online support can't give me any answers, other than their is an infrastructure ticket open