Shaw Outage Report in Westbank, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
 
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna and Kelowna.
| City | Problem Type | Report Time | 
|---|---|---|
| TV | ||
| TV | ||
| Wi-fi | ||
| TV | ||
| TV | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Denise E 
    (@SUPokanagan) reported 
    
        from
            Kelowna, British Columbia
    
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Liam Kidner 
    (@liamkidner) reported 
    
        from
            Kelowna, British Columbia
    
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Cameron Craig 
    (@CamJCraig) reported 
    
        from
            Kelowna, British Columbia
    
@Shawhelp Ok will do. Cancel please.
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Denise E 
    (@SUPokanagan) reported 
    
        from
            Kelowna, British Columbia
    
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Troy Ryder 
    (@troyryder) reported 
    
        from
            Kelowna, British Columbia
    
@Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later
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Denise E 
    (@SUPokanagan) reported 
    
        from
            Kelowna, British Columbia
    
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Denise E 
    (@SUPokanagan) reported 
    
        from
            Kelowna, British Columbia
    
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Leaf’s Pug 🎸🏒🇨🇦 
    (@howee62) reported 
    
        from
            Kelowna, British Columbia
    
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E 
    (@SUPokanagan) reported 
    
        from
            Kelowna, British Columbia
    
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
 
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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DigB 
    (@DigB) reported 
@ShawInfo please, please can you guys fix your PVR's? I set up a recurring recording of the @NHLJets games and it recorded the wrong channel, again. It does the all the time even though it is set up on the right channel.
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Rob 
    (@Robleafs62) reported 
@Shawhelp just got home and noticed the power had been out. TV and wifi not working. Reset both but still not working. Help pls…
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Ryan Proctor 
    (@Proctogon) reported 
Hi @Shawhelp , what’s the best way to connect with y’all about the internet and how awful it is? The office in my town closed. Nice.
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Carla Abraham 
    (@yyccarla) reported 
@Shawhelp are there internet issues in SW Calgary? Mines been on/off most of day - now just off.
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Tanya Callaway 🇨🇦 
    (@TanyaCallaway1) reported 
@Shawhelp I reported it and the gentleman I spoke to said it was all the streets I listed. He was putting in a support request. It just came back on. We are all good again!
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Maureen🐔🍷🦂 
    (@Moe456) reported 
@ShawInfo Please gey rid of the Epoch Times as well. Total garbage.
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Bryan Leitch 
    (@Bryan_Leitch) reported 
@monnipenni87 @Shawhelp I pay $15/month for an IPTV backup service and it’s been more reliable with less glitching and pixelation. I expect a little more for the $140/month I give Shaw.
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rachel rutledge 
    (@rachelrutledg16) reported 
@Shawhelp shaw guy was working on something here now downstairs service is messed up tried to tell him and he was very rude thinking about switching to telus
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Chukwuka Nwakanma 
    (@chukky_fizzle) reported 
@Shawhelp I think you should confirm that info, I have done all the troubleshooting available and an agent confirms service disruption. Confirm your info.
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asetia 
    (@setiaanita11) reported 
@Shawhelp any help with TV, no sound and picture but channel guide is available. Tried resetting tv box but still the same.