Shaw Outage Report in Westbank, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Shaw
Shaw is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
TV | |
| West Kelowna |
||
| West Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Quaye 🇨🇦
(@paulquaye) reported
@FitCityJordan @Shawhelp Been with Shaw for years and have never really had an issue. And now it would be tough to change because then I have to change my main email. Lol
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Laura - #mountainsnotmines
(@LauraLauramyers) reported
@Shawhelp can you tell me why my Internet is down? I am in High River Alberta.
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Don Ellis 🇨🇦🇺🇸🇬🇧
(@Don_COi) reported
Turn a $10 donation into $30 by texting KIDS143 to 30333 and #ChipinforKids to help make it #SoALLKidsCanPlay @Shawinfo @ShawClassic
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Gary Hoffman
(@garlee) reported
@Shawhelp Yes have reinstalled but it just kicks out . I will try tech support tomorrow I guess
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Kevin P
(@kpak_van) reported
@Shawhelp, just reporting a service outage in Renfrew Heights area Vancouver. Got an ETA for restoration?
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Mainebot++
(@Mainebot) reported
Still no internet at home but today should be the day. On one hand the company doing the switchover has until 8pm to actually do it, but on the other it's @Shawhelp who owns the infrastructure and, even at the best of times, are garbage. Expecting another week of delays.
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Amanda Burke
(@amandaburkebiz) reported
@Shawhelp we need help! Have had major internet interruptions the last week. Much more than our recent help session. We were too busy during the week to talk to anyone but could this morning.
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Jordan Cieciwa
(@FitCityJordan) reported
@deankoshelanyk @Shawhelp Thanks!! Then it’s probably just us for the 3rd time in 4 months. Worst part… no cocomelon for Betty
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Kurian M. Tharakan
(@KurianTharakan) reported
@ShawInfo are you serious? I can't see a list of menu options before I buy something from you? Very poor customer service. SMH. 3/3
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Ms. Donna
(@DCTFTW) reported
@Mickmac15085908 @Shawhelp Don't get me wrong I understand why companies do credit checks but I've been a customer of theirs for probably way more then a decade, why don't they just look at my account.