Shaw

Shaw Outage Report in Westbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Westbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Westbank, British Columbia 12/17/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Westbank, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Westbank, British Columbia

Latest outage, problems and issue reports in Westbank and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wild_rosey Rosey (@wild_rosey) reported

    @Shawhelp channels are cutting in and out. Is there an issue in the Sherwood Park area?

  • HannaSesqua SuzannaSesquaHanna (@HannaSesqua) reported

    @Shawhelp Our cable is pixilating so bad and the sound glitching, can’t watch tv at all! Every day our internet goes out and now there’s no tv 🙄

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @ConnieEngley @Shawhelp Me too. Thiese wide area outages keep happening every couple of days. Starting to get really annoyed at the crappy service

  • CGouef CGouef (@CGouef) reported

    @NickPaisano @Shawhelp Same here. Been having issues for the last hour.

  • heartembrace l.k.w (@heartembrace) reported

    @Shawhelp Would be a better Sunday is my tv Was not going offline constantly during a basketball game @ShawInfo. This happens repeatedly but never happened with our last provider.

  • Matt24728733 Matt (@Matt24728733) reported

    @Shawhelp is shaw internet down or like super slow right now?

  • NickPaisano DonCorleone (@NickPaisano) reported

    Is anyone else experiencing trouble with @Shawhelp cable in the St. Albert/Edmonton area tonight? Annoying freezing every minute or so.

  • terryballantyn7 terry ballantyne (@terryballantyn7) reported

    @GroseAndrew @Shawhelp It’s becoming a daily thing! So sick of contacting Shaw and being treated like an idiot!

  • JordanJWeber Jordan Weber (@JordanJWeber) reported

    Shaw Internet is always down. What an absolute joke of a company pulling this stunt on a Sunday night. The amount of money you guys charge you don’t have the right to be down for a single second. @Shawhelp

  • GeoffLWright Geoff Wright (@GeoffLWright) reported

    @Shawhelp Having issues of lagging, freezing and cable going black. Trying a restart but seems to be a issue in Edmonton and area.