Shaw outages and service status in Westbank, British Columbia

Problems in the last 24 hours in Westbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westbank, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, and Kelowna.

City	Problem Type	Report Time
West Kelowna	E-mail	2 days ago
Kelowna	Internet	4 days ago
West Kelowna	Internet	8 days ago
Kelowna	E-mail	17 days ago
Kelowna	TV	26 days ago
West Kelowna	TV	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Westbank, British Columbia

Latest outage, problems and issue reports in Westbank and nearby locations:

• 
  Troy Ryder (@troyryder) reported 4 minutes ago from Kelowna, British Columbia

  @Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later

• 
  Cameron Craig (@CamJCraig) reported 5 minutes ago from Kelowna, British Columbia

  @Shawhelp Ok will do. Cancel please.

• 
  Denise E (@SUPokanagan) reported 22 minutes ago from Kelowna, British Columbia

  @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

• 
  Denise E (@SUPokanagan) reported 30 minutes ago from Kelowna, British Columbia

  @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

• 
  Denise E (@SUPokanagan) reported 35 minutes ago from Kelowna, British Columbia

  @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

• 
  Liam Kidner (@liamkidner) reported 38 minutes ago from Kelowna, British Columbia

  @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

• 
  Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported 51 minutes ago from Kelowna, British Columbia

  Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

• 
  Denise E (@SUPokanagan) reported 54 minutes ago from Kelowna, British Columbia

  @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

• 
  Denise E (@SUPokanagan) reported 58 minutes ago from Kelowna, British Columbia

  @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 7 seconds ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

• 
  DJ Phoenix (@DJPh03NiX) reported 4 minutes ago

  @Shawhelp Doesn’t help. Same issue both on the website and the mobile app.

• 
  BWM (@BarryManovich) reported 8 minutes ago

  @Shawhelp @oppp Hi there. Can you please tell me how I can connect to support. I’m unable to connect my Outlook (MS 365) subscription using Exchange ActiveSync with my MacBook. It works on my iPhone but not MacBook. Thanks.

• 
  Roselle E (@RoselleE14) reported 10 minutes ago

  @Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 11 minutes ago

  @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.

• 
  RogersHelps (@RogersHelps) reported 11 minutes ago

  @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric

• 
  b ☾ (@brandobrennan) reported 12 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

• 
  Release the files (@BlackBlazeE) reported 12 minutes ago

  No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.

• 
  Alex Deggs (@Alex_Deggs) reported 13 minutes ago

  @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

• 
  Vandelay Industries Inc. (@Mowgz_1) reported 17 minutes ago

  @staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!