Shaw Outage Report in Westbank, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
TV | |
| West Kelowna |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Liana
(@Lee3767) reported
@Shawhelp #Mobil no sense of customer service. We did what rep said & still issues exist, rep & TeamLead Ian say hands r tied n Ian says we do not escalate customer issues higher than his position. He had no response to my question, what does he get paid for if he can't help us?
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Gagan
(@GURUG101) reported
@Shawhelp Our internet has been down for the last 1 hr in Burnaby. Help.
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C.T. Dockers 👖
(@CottonDockers) reported
I have 28 sports channels on @ShawInfo . I’ve never asked for sports channels.
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Jarrett Motz
(@woe_UwU) reported
@Shawhelp Getting really inconsistent latency and disconnects a lot on 1GB down. Restarted modem and router, flushed dns, etc..
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Jeff
(@feedjef) reported
A big middle finger to @ShawInfo for charging me a monthly bill for a phone plan that doesn't work. Bye!
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OF-2 Vancouver
(@2_vancouver) reported
@sqwabb @ShawInfo @CityofVancouver interesting. i have never used it on w. broadway so i cant comment on it. just used it for over an hour in Chinatown:Georgia and Main. no problems and connected without doing much other than choosing it. #happy
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Kevin Wasiluk
(@WasilukKevin) reported
@ShawInfo why can’t SHAW fix the BlueCurve issues? These issues in the backend (on the Cloud) have been going on for months and SHAW can’t fix. Every time I call support, I must escalate and waste hours of my valuable time. Should I just move to Telus????
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Anshuman Khare
(@shredordelete) reported
@Shawhelp What is going on in #StAlbert area that #Shaw cannot keep services running? 3rd day in a row we have disruptions. It takes 2-3hrs for outage to show on website. But you still make us do "home fixes" like rebooting. @Shawhelp needs better internal communication.
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christina
(@christinajenny2) reported
@Shawhelp i am a Telus customer and I am thinking of switching to shaw for our cable and internet and land line telus pays for or Netflix does shaw?
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Liana
(@Lee3767) reported
Do Not give any business to @Shawhelp their customer service is Lacking 100% Ian cannot say what his job is to help.