Shaw Outage Report in Westbank, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
TV | |
| West Kelowna |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Tiffany
(@ttlpham) reported
@Shawhelp Hey shaw why is my internet so slow ? I paying for internet 600 and my speed test showing 82mbps....it's getting frustrating.
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Jaime Wilson
(@doomtickler76) reported
@Shawhelp Internet speeds are seriously reduced for me in the Aldergrove/Abbotsford area. 0.5 - 1.0 Mbps. Trouble on your end?
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Adam the Great
(@AdamOmadA) reported
@Shawhelp outage in SE Calgary? No tv or internet working in Mahogany..
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Hemendra
(@hem_him) reported
@Shawhelp any update on internet outage resolution in Mahogany
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Blaine Schlechter
(@BlaineSchlec) reported
@Shawhelp web site says all resolved but we are still completely down here in Okotoks. Any updates please?
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Unknown Mizery
(@KingMizoMadeIt) reported
@ShawInfo we cannot log into the my shaw app and find the account we have through your company. when adding account the email is associated with it says "Account ** already has a Shaw ID. Before you can add it, the current Primary Shaw ID must remove themselves as primary." - can you help
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mahmoodbzafar
(@mahmoodbzafar) reported
@Shawhelp DSL 09900907237 Hi. Since 8pm my wifi is not working. I have restarted it multiple times but its no use. Please look into this urgently
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Toddske
(@Toddske) reported
not to sure if @Shawhelp is having a hard time adapting to the pandemic, but their customer service has been absolute **** since COVID became an issue.....been using their website chat feature for 2 hours now and I'm on my 3rd agent that can't seem to communicate very well...
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DD
(@DarioWpg) reported
@Shawhelp Is internet down in River Park South?
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Kostas Kritsilas
(@KostasKritsilas) reported
@Shawhelp Hi, I would like to know when your network, including Bluecurve, will become stable. It used to be fine, and for the last 3 weeks it's been up and down like a yo-yo.