Shaw Outage Report in Westbank, British Columbia

Problems in the last 24 hours in Westbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Westbank, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, and Kelowna.

City	Problem Type	Report Time
West Kelowna	Internet	2 days ago
Kelowna	E-mail	11 days ago
Kelowna	TV	20 days ago
West Kelowna	TV	24 days ago
Kelowna	Internet	24 days ago
West Kelowna	TV	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Westbank, British Columbia

Latest outage, problems and issue reports in Westbank and nearby locations:

• 
  Denise E (@SUPokanagan) reported 9 minutes ago from Kelowna, British Columbia

  @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

• 
  Liam Kidner (@liamkidner) reported 23 minutes ago from Kelowna, British Columbia

  @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

• 
  Denise E (@SUPokanagan) reported 24 minutes ago from Kelowna, British Columbia

  @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

• 
  Denise E (@SUPokanagan) reported 32 minutes ago from Kelowna, British Columbia

  @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

• 
  Denise E (@SUPokanagan) reported 33 minutes ago from Kelowna, British Columbia

  @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

• 
  Denise E (@SUPokanagan) reported 52 minutes ago from Kelowna, British Columbia

  @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc (@_Rootoo) reported 12 minutes ago

  @Shawhelp I’m having some serious issues with specific webpages and even trying to log into the modem to change the password. Can you help or reset my system and kick everyone off and reset my password for me?

• 
  Gene Is Grateful 🇨🇦 ❤ (@creativewaves) reported 12 minutes ago

  @Shawhelp Okay I went online to chat and set up an appointment for tomorrow, thanks. I cannot seem to send dms. Not sure why. I used to get lots of them but no longer now either but not your problem.

• 
  R y a n (@Tortacular) reported 15 minutes ago

  @Shawhelp Hey, I re-upped to a new 2-year contract with you guys in December and I was sent a new Gateway. I am having what feels like a really dumb issue with install. Can I DM?

• 
  Ken Johns (@KJinthe604) reported 15 minutes ago

  @ShawInfo @GamingStadiumCS So you have money to support this project but I can’t get my bill extended to the 27th without losing service? Make it make sense?!

• 
  Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@landcrabmech) reported 17 minutes ago

  @Shawhelp problems with signal again.

• 
  Jon Doonanco 🇺🇦 (@JDoonanco) reported 26 minutes ago

  @ShawInfo after my experience with @bell I’m ready to switch but please kill that terrible singing commercial

• 
  MARINA - Kick the tires & Light the fires!🏳️‍🌈 (@MarinaGiacomin) reported 29 minutes ago

  Is anyone else in #yyc having internet problems?? I’m so tired of @ShawInfo. Nothing but issues constantly.

• 
  Heather McDonald (@grooveshinney) reported 30 minutes ago

  @Shawhelp Thank you for your reply, Kyle. I have to say my patience is wearing very thin, considering this is just one of many problems I’ve had since switching (not by choice) to blue curve. Let’s hope at least this can be fixed before the next game.

• 
  Kevin Rose (@krosehawaii) reported 31 minutes ago

  @pnwkate @TELUS That is a beauty of a shot. I have been with @ShawInfo since getting our first computer in 2003 and have never had any issues with the service.

• 
  Mike Jones (@MikeJones604) reported 34 minutes ago

  @Shawhelp Any idea what occurred for their to be an outage?