Shaw Outage Report in Westbank, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (19%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
||
| Kelowna |
TV | |
| West Kelowna |
TV | |
| Kelowna |
Internet | |
| West Kelowna |
TV | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Troy Ryder
(@troyryder) reported
from
Kelowna, British Columbia
@Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Rani Sihota
(@shewstring2000) reported
@Shawhelp This is frustrating there has been outage since last night still not resolved..last update was 8:22 pm. Not acceptable
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Aryne Cabatan
(@_acbtn) reported
@Shawhelp internet is still down here at Guildford area 🤔
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shoana harrower
(@shoanah) reported
@Shawhelp Surrey outage been ongoing since 8 pm@last night. We're talking 11 hours not 6???
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Srikanth Kirsh
(@Srikanth_Kirsh) reported
@Shawhelp @SIMRETDHILLON Today is the first workday of the year and with folks, working from home would be nice to have one more update on this. Last night when I spoke to the customer service agent they did say the fix is going to be longer than usual as a fiber line was cut. Please post a ETA
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Truth Hurts
(@TruthHu95402952) reported
@Shawhelp Fraser Heights- Everything down for 11 hours??? This was a planned outage? What did U do?
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Ben
(@bguanzon) reported
from
Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
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Rob Clogg
(@Canuckdizzle) reported
@Shawhelp any news about outages in Surrey? Cable and Internet both down
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Tony Brown
(@drksyder74) reported
@Shawhelp Ok, no problem! Thought it might be my side of things...thanks!
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Just watch me
(@scriber09) reported
@ShawInfo Can you confirm if the service outage in the Central Lonsdale area extends as far as Parkgate in #NorthVancouver? We’re told that’s why our internet is out but this seems improbable given location.
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AngryAlbinoHour
(@AlbinoStoic) reported
@Shawhelp it's not just Fleetwood and Guilford, your outage is far more widespread than that.