Shaw Outage Report in Westbank, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
TV | |
| West Kelowna |
||
| West Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Vogel
(@PeterVogel) reported
@Shawhelp Yes, it was a local re-allocation. The BlueCurve box underwent an extended startup after the power cut. Again, thanks for you prompt help. So far it seems only the one device, a headless Raspberry Pi, was allocated a new IP address.
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Anne Lee
(@anneldot) reported
@ShawInfo @Shawhelp is there really no better options in situations where the acct holder has passed away but the surviving spouse is still in the same household? Other than potential disruption to services and possibly higher billing costs? Really doesn't help with the stress.
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Djsour
(@LuvdatTweets) reported
@Shawhelp why is the intertnet always down in port moody and Vancouver in general, and receiving no support via your chat system..? is @TELUSsupport better?
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Christina Langelier
(@KittyMomm) reported
from
South Wellington, British Columbia
@Shawhelp is there an outage in Cedar?
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BE💫🍂🍁
(@brown_eyes_M) reported
@shawhelp Never been more disappointed in the conduct of conversation with one of your male customer care representatives. Do better.
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Landon Snyder
(@Landos23) reported
@Shawhelp is there any reason that I haven’t been able to keep a steady signal at my house in Airdrie the past week?? It’s been ridiculous, having to unplug the modem every couple hours and such and it barely works then
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Raymond Ocampo
(@oneframeoff) reported
@Shawhelp Your rep already confirmed there is an issue. But it's been 2 days since this slowdown. The speeds are slow since your Lower Mainland service maintenance of May 27.
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Raymond Ocampo
(@oneframeoff) reported
@ShawInfo your Gig+ Wi-Fi has slowed to a crawl in parts of Lower Mainland since May 27. Your team has acknowledged there are node issues. When will this be fixed and how are we compensated. #shawinternet
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Odette Lindstrom
(@detterzz) reported
@Shawhelp your broadcasts are sucking right now. Cant hear the hickey or the news. Using Shaw gateway. Please fix
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Michael Cook
(@yarf1984) reported
@Shawhelp my internet is down, Have been waiting 20 minutes online and now 15 minutes on the phone. Please provide service ASAP