Shaw

Shaw Outage Report in Westbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Westbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Westbank, British Columbia 12/14/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Westbank, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Westbank, British Columbia

Latest outage, problems and issue reports in Westbank and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Digital_Ellie Ellie Lambert (@Digital_Ellie) reported

    @Shawhelp It didn't get sorted, I had to use Blue curve via my phone, my TV service is still not working.

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia

    @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

  • flickncajun lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @Shawhelp as a 20 year customer No help

  • PreyA29047598 Prey A (@PreyA29047598) reported

    @Shawhelp Hi! We don’t have internet at home? Pls help! I did restart the router already

  • iamTailor KTailor (@iamTailor) reported

    @ShawInfo I have intermittent internet issue so I reached out to Shaw customer support, booked an appointment for 7th July 2021. Technician just called me once, didn’t knock at the door & went away without resolving issue. Not getting convincing reply from support. Plz help

  • flickncajun lyndarae@# (@flickncajun) reported

    @Shawhelp manager was supposed to call 3 hours ago #long time customer

  • cyberqt Bri (@cyberqt) reported

    @Shawhelp I got it with the app :-) I have an appointment on Saturday but that doesn't really help me finish my schooling in Friday

  • ShannonHilton Shannon Hilton 🇨🇦 (@ShannonHilton) reported

    @Shawhelp does Shaw Business have a Twitter? My business phones have been dead for 3 days now and I can’t get help.

  • triccer Kormakur Danielsson (@triccer) reported

    @Shawhelp hi. Any idea if we can swap modems at the service center in Red deer? I can't get a tech until Saturday and I work from home

  • laZybuddhagami1 laZybuddhagaming (@laZybuddhagami1) reported

    @Shawhelp Stop with the cringe morning and goodnight tweets, you're like an over compensating brown man trying to win over a woman that isn't interested. Fix your internet you ****** monkeys.