Shaw outages and service status in Westbank, British Columbia

Problems in the last 24 hours in Westbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westbank, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, and Kelowna.

City	Problem Type	Report Time
West Kelowna	E-mail	1 day ago
Kelowna	Internet	3 days ago
West Kelowna	Internet	7 days ago
Kelowna	E-mail	16 days ago
Kelowna	TV	25 days ago
West Kelowna	TV	29 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Westbank, British Columbia

Latest outage, problems and issue reports in Westbank and nearby locations:

• 
  Troy Ryder (@troyryder) reported 3 minutes ago from Kelowna, British Columbia

  @Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later

• 
  Denise E (@SUPokanagan) reported 5 minutes ago from Kelowna, British Columbia

  @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

• 
  Cameron Craig (@CamJCraig) reported 9 minutes ago from Kelowna, British Columbia

  @Shawhelp Ok will do. Cancel please.

• 
  Denise E (@SUPokanagan) reported 17 minutes ago from Kelowna, British Columbia

  @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

• 
  Denise E (@SUPokanagan) reported 23 minutes ago from Kelowna, British Columbia

  @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

• 
  Denise E (@SUPokanagan) reported 24 minutes ago from Kelowna, British Columbia

  @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

• 
  Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported 30 minutes ago from Kelowna, British Columbia

  Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

• 
  Denise E (@SUPokanagan) reported 35 minutes ago from Kelowna, British Columbia

  @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

• 
  Liam Kidner (@liamkidner) reported 43 minutes ago from Kelowna, British Columbia

  @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  #NoFunKevin (@the_real_krod) reported 7 minutes ago

  Trying to activate my @AppleTV from @Shawhelp has been worse than getting all 4 of my wisdom teeth pulled out at the same time. How can nobody can apparently help?!

• 
  Rick Alsop (@RickAlsop) reported 8 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  Jacob Tecson (@Jacob_Tecson431) reported 9 minutes ago

  I’ve been with @Shawhelp for about 4 Years and haven’t had any issues until @Rogers took over. Absolutely the worst internet service ever, the customer service team are very impatient, and the prices are terrible. I am a Rogers user and do not recommend anyone to use @Rogers

• 
  sarah (@punkwich) reported 9 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported 11 minutes ago

  @Shawhelp What was the price of our old 2-year service agreement plan at the corresponding service address I provided in the DM.

• 
  axishairsalons.com (@axishairsalons) reported 14 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  Summer (@snowyday15) reported 14 minutes ago

  @Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.

• 
  பயில்வான் ரங்கன் (@bayilwaan) reported 15 minutes ago

  @Shawhelp I have billing issue for last month....I was charged 70$ for autopayment failure...Though I paid total due on the same day. Shared details in DM. Please have someone look at this earliest. I am a customer of past 3 years. I will disconnect my service right away if I didnt proper response.

• 
  Drimint (@RisenRealm) reported 19 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Drimint (@RisenRealm) reported 23 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway