Shaw Outage Report in Westbank, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
TV | |
| West Kelowna |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Soh
(@sohpurr) reported
@ShawInfo @GamingStadiumCS I have been tormented on Shaw Chat only to have an immature supervisor contact me. Your business model of multiple expiring promotions is shady and your internet service is shoddy. Shameful
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Captain Morgan
(@MorganChelsea) reported
@Shawhelp Hey @Shawhelp, how about you get some technicians working on getting our services back up and running? Our area has been out since Friday and NOTHING has been done. Five calls with support now to get zero answers. “They’re working on it” doesn’t mean anything anymore.
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WestCoastGuyBC
(@westcoastguybc) reported
@Shawhelp Internet services down in Willoughby for over 2 hours. Hope its online soon!
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Arista (She/her, elle)
(@arista_photos) reported
@Shawhelp 🤬 I genuinely disappointed that I am being forced to use the the cable instead of the apps on Apple TV. I prefer keeping Apple TV & other apps out of Shaw cable because of accessibility. The captioning is fixed and so tiny that I have squint my eyes. I can’t fix it 1/
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Diane Marie
(@DianeMariePosts) reported
Shaw (cable) gives airtime to Epoch Times. ET is garbage. Shaw should know better. @ShawInfo @EpochTimes
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Cormie
(@Cormie613) reported
@Shawhelp I’ve tried that every week since it happened, all they say is there’s an outage and then can’t do anything. Won’t send a tech or anything anymore
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Soh
(@sohpurr) reported
@Shawhelp I asked a customer service agent/manager to have her manager call me and she said she's on vacation and there is only one manager in all of Shaw. She advised me to file a complaint with CCTS
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K.S. Mac
(@Geognosis) reported
Nothing like getting harrassed by a foreign call centre that is clearly spoofing BC numbers. FIX IT, @ShawInfo. Seven calls in the past 40 minutes alone. There is a special place in Hell for scammers. Your anti-spam algorithms are NOT working.
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Terry Pettigrew
(@TerryPettigrew1) reported
@Shawhelp What I've done to date:Openened ticket with Shaw -- no issue found with network registration Had SIM Card replaced at the retail store (no improvement)Logged another ticket (no fault found) Swapped phones (current phone is a Samsung S21, swapped with my older S8) --
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Sue T
(@pieface2010) reported
@ShawInfo @Shawhelp my service set to disconnet Dec 25. Why are you billing me to Jan 6? Why are you not accredited by The Better Business Bureau?