Shaw Outage Report in Westbank, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
TV | |
| West Kelowna |
||
| West Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Troy Ryder
(@troyryder) reported
from
Kelowna, British Columbia
@Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Prairie Paul
(@PaulDoroshenko) reported
from
Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
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TVL
(@TurnerVonLefty) reported
@Shawhelp outage in 11800 block 230st Maple Ridge BC. Any news? tV, internet & home phone down
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ConfusedCDN 🤓 🚀 💘🌎🇺🇦
(@MannyChehil) reported
Shaw is down again! Shaw went down at May 2, 2022 at 10:55PM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp
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miss.fiona.r
(@MissFionaR) reported
@Shawhelp please can you help us. We have been waiting patiently. Each time I contact you you send me to your help centre or chat line and we get nowhere. They are very nice but they can’t help us. We need a crew to check the line on the road. We do not need a house call.
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Jim Clark
(@jimmybluec) reported
@Shawhelp Used link provided by you to bypass all the BS, tried to explain like it said to do, timed out every time. Left explanation with Customer Service. Waiting 1 month now, no response. All day today, service has been cutting out. FED UP. Patience is useless. So is Shaw.
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Rob
(@Robleafs62) reported
@Shawhelp Our TV guide in Kelowna is still messed up. Is there a time when the fix will be complete? It’s also affecting the shows we PVR..
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DaveMurNQ
(@DaveMurYYC) reported
Thank you to @ShawInfo I just talked to their support and explained my families situation and how we are not using their services at the moment while we wait for our new place. They waived our service fees for 15 days and that might not seem like much but it's a big deal to me
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Jennifer *******
(@jcpollock) reported
Internet out for 12 hours. Scarboro When can we expect the service we pay for? @Shawhelp #yyc
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Jim Clark
(@jimmybluec) reported
@Shawhelp That is exactly what I did a month ago. Now again this morning, TV cut out for 5 minutes, message on screen says connection issue. Back on its own 5 minutes later.
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NebulaTig
(@NebulaTig) reported
@Shawhelp Gateway stutters so much its almost unwatchable. Box randomly shuts off, channels change by themself. Stupid.