Shaw

Shaw Outage Report in Westbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Westbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Westbank, British Columbia 01/21/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Westbank, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna and Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Westbank, British Columbia

Latest outage, problems and issue reports in Westbank and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Nortina123 TLC (@Nortina123) reported

    @Shawhelp hey Shaw. South Calgary again. No internet again. Working from home is very difficult. Actively seeking consistent service

  • adifood1234 Adi lally (@adifood1234) reported

    @Shawhelp when’s the fireplace network coming back 🔥🔥.

  • cslack74 Cleatus The Slack Jawed Yokal (@cslack74) reported

    @ShawInfo you may need to invest in some customer service/retention lessons. Losing a customer of over 10 plus years over a $180 early cancellation fee when I was unable to transfer my service is just terrible business practice

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp so you guys think an entire week without services is okay? Do we live in Africa? Wtf are you guys going? Useless. Dumb and useless.

  • Noosiekins Vanessa (@Noosiekins) reported

    @fotogtom @ShawInfo I tried calling Shaw... Their automated message said there are issues with tv in my area.

  • Dascarymonsta jake verrecchia (@Dascarymonsta) reported

    @Shawhelp Still nothing for the hope bc outage since the 14th. Are they even working on it?

  • Noosiekins Vanessa (@Noosiekins) reported

    @fotogtom @ShawInfo Tech support is always useless... I knowhwo to cycle through their steps only to spend hours on the phone or online chat with them for them to tell me they have logged it.

  • marshalldr12 Dano M (@marshalldr12) reported

    @Shawhelp hi Shaw, is there a system problem with on demand or is it specific to our place?

  • MattersCalgary CalgaryMatters (@MattersCalgary) reported

    @Shawhelp That’s the point. Have already had numerous conversations with “technical support experts” with numerous tickets written and no change or improvements in tech probs experienced for many months.

  • chuchiface Petra (@chuchiface) reported

    @ShawInfo What is the number to find out if there is a shaw phone service outtage? No service all day. Same with on demand. Southern AB. Any deets?