Shaw

Shaw Outage Report in Westbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Westbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Westbank, British Columbia 12/04/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Westbank, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Westbank, British Columbia

Latest outage, problems and issue reports in Westbank and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • arunjohn_my Arun JV (@arunjohn_my) reported

    @Shawhelp Swapped a faulty CISCO modem with an XB6 and they’re charging an extra $10! Why? Isn’t faulty hardware your issue? Why is it charged to me?Can someone at @TELUSsupport help offer a better plan to me ?

  • Quece1960 Quece (@Quece1960) reported

    @Shawhelp Is anyone really looking at this? What it the world could take so long to fix?

  • cjamesfisher James 🏴‍☠️🤡 (@cjamesfisher) reported

    @Shawhelp Internet down in SE Calgary... fix time?

  • pinkbutterflie8 wyndee (@pinkbutterflie8) reported

    Tech supposed to come to our house to move the modem. I waited 3 hours 8-10am, no call or text. I called shaw and said tech cancelled the service. Omfg! Poor service! @ShawInfo @Shawhelp @ShawDirect

  • runnamomma Kathy Johnston (@runnamomma) reported

    @Shawhelp internet outage in Southwood? Wi-Fi and gateway just stopped working about 15 min ago.

  • shaun_driver Shaun Driver (@shaun_driver) reported

    @Shawhelp Shaw Virtual Assistant is buggy. 20 minutes with John to have the system crash. Then password process would load with Xavier. Fix your 《expletive》

  • InMyOpinionCAD Just My Thoughts (@InMyOpinionCAD) reported

    Above are my DMs with @ShawInfo these do not include my conversation with the company they hire to take their customer calls which is GATESTONEco whom pays me via Shaw Communications Canada I cannot believe this happened to me I been scammed before but never by a company this big

  • AESCHYLUS____ Curtis Singleton (@AESCHYLUS____) reported

    @Shawhelp Is there an outage in FORT ST JOHN, BC?

  • aaron_chicoine aaron chicoine (@aaron_chicoine) reported

    @Shawhelp 9pm in Prince George and the internet cut out here.:(

  • pinkbutterflie8 wyndee (@pinkbutterflie8) reported

    @Shawhelp No he didnt. Yes i was able to talk to the tech support same day and booked the tech appointment again. Called tje support again and the agent told me the tech cancelled it