Shaw Outage Report in Westbank, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
TV | |
| West Kelowna |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun aka Glassy
(@ShaunGl) reported
Thank you @Shawhelp you cancelled my contract, and after all the Bluecurve issues, that's your help? I'm off to @TELUS Thank you and goodbye! #nokisses #herestofibreoptic
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Jared
(@Jare) reported
@Shawhelp did you know your back end team has been “aware” of this modem provisioning issue for over a week? Are they still going to fix this “asap”? I guess it takes at least 6 days of a service outage to admit there’s a problem
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Kevin Borst
(@kevinborst) reported
@Shawhelp Is there a compensation for customers affected by this outage?
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Jimbo
(@TherealBapu) reported
@Shawhelp Hey I did use that service last night after 45 minutes I asked the rep if there was the service outage throughout the system 5 minutes later they said yes. How ******** do the reps not know there is an outage. What a ****** joke of customer service. This is customer service.
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harpreet
(@harpreet4510) reported
@Shawhelp my internet not working and tv too from 3 days they keep on saying work in progress swhats going on
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Simon Lolliot
(@simonlolliot) reported
@Shawhelp Thanks for the reply! I've tried all of those. The internet just seems to cut out for 10min and then start up again. Both wifi and plugging directly into the router. No outages reported in my area (UBC) and no previous issues either
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Busayo Ojo
(@bobuszee) reported
@Shawhelp I already reached out for help but was told there is no ETA to resolve the issue
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Tim MacKellar
(@onabust) reported
@Shawhelp my bix won't boot up after a power outage
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Bryan Leitch
(@Bryan_Leitch) reported
@Shawhelp I don’t think you can send me to anybody higher than our local tech ops manager. There’s nothing he can do for a regional issue like this. So all I can do is continue to share my experience until Shaw resolves this.
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Jared
(@Jare) reported
@shawhelp who do I send the invoice to for my missed days at work due to your “small number of customers experiencing a modem provisioning issue” outage that I have been lied to being fixed within “the next 24-48hrs”? It’s been 9 days now.