Shaw Outage Report in Westbank, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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carmen
(@ThatsSoCarmen) reported
Dear @ShawInfo. This is it. We are breaking up. Your lack of customer service, your old equipment, your phone operators in Belize/Pakistan, now an agent who has told me to monitor an outage of tv and internet for “I don’t know, a few days” is disgusting. #yeg
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Simret
(@SIMRETDHILLON) reported
@Shawhelp how long will your services be down in Surrey, B.C.? My wifi and cable have been down for approx an hour
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Santosh Surneni
(@santhoshsurneni) reported
@Shawhelp My wifi is crap with pathetic speeds and I feel robbed.
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Rob Clogg
(@Canuckdizzle) reported
@Shawhelp any news about outages in Surrey? Cable and Internet both down
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Robert E Sell
(@robertesell) reported
@ShawInfo The new device you sent me has a default password of "password" with no instructions to the customer to change this. Instead, you point us to your crap app. Wonder how many customer devices are owned...
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Betty Chong
(@BettySun) reported
@ShawInfo cable and internet is not working
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Regine Nomorosa
(@RegineNomorosa) reported
@Shawhelp any issue for internet connection in Surrey, BC?
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Dann_Fung
(@_Yorito) reported
@Shawhelp internet down for North Surrey area?
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pin
(@pin_9) reported
@Shawhelp hi, our internet is down in Surrey. Are you having issues?
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G McAuley
(@mtn_vibe) reported
@ShawInfo Shaw sent me a modem in SEPT and it never worked with the current Telus system in my home at the time. We tried trouble shooting with Tech Support and it still didn’t work. Tech support said it was because our home wasn’t set up for it and that it wouldn’t work.