Shaw Outage Report in Westbank, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (59%)
-
TV (13%)
-
Total Blackout (11%)
-
Wi-fi (9%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Internet | |
| Kelowna |
Internet | |
| West Kelowna |
||
| Kelowna |
Wi-fi | |
| Kelowna |
TV | |
| Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
-
Troy Ryder
(@troyryder) reported
from
Kelowna, British Columbia
@Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later
-
Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
-
Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
-
Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Cockrall
(@TeamCanada1) reported
@Shawhelp I have twice and both times they said there is an open ticket to look at my issues outside the house, but neither could give me any timeline for resolution.
-
Allye
(@merhaylamlee) reported
@Shawhelp Curious if there is any way to reach Billing support? I sat in line for two hours via online chat, it disconnected and won't reconnect (on a pc, hardwired to your modem!) ..I waited yesterday as well on a different browser & still couldn't reach anyone.
-
Mike Cockrall
(@TeamCanada1) reported
@Shawhelp 2 weeks ago? Online support can't give me any answers, other than their is an infrastructure ticket open
-
Mike Cockrall
(@TeamCanada1) reported
@Shawhelp Just a big thanks for ruining my hockey playoffs with my TV issues, 2 calls to my house for them to say it is outside. No date of resolution, help desk said it could be a month or 6. Really?
-
Jasmine Kaur G
(@jgarcha) reported
Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps
-
Pat Grundle
(@pgrundle) reported
@Shawhelp Again on hold tonight and the service went down at least half dozen times in the last three hours. I cannot keep calling in anymore. Have a shaw tech call my number you have on file.
-
Pat Grundle
(@pgrundle) reported
@Shawhelp After a couple of hours on hold the issue has been addressed. Improvement on hold time is suggested as it took me a week of various hold times to get through.
-
Pat Grundle
(@pgrundle) reported
@Shawhelp I'm finding this issue very frustrating. We loose internet and TV connectivity at least 12-15 times per day. Spending an insane amount of time on hold with technical service. Three times I've had to hang up for various reasons. Tried online but because of our connection no go.
-
x- Bumblebee tuna
(@sstrumy) reported
@ShawInfo your internet is absolute garbage. Starring at black screen during Stanley cup finals in OT
-
Timbo T Baggins
(@ohheytimbo) reported
I reupped with @Shawhelp internet and got quoted $122 a month ($7 more than before). Got my new contract and it's $127. I was still on chat with the agent, so I tried to ask why, aaaand I'm disconnected and now 110th in line. **** you @rogers