Shaw

Shaw Outage Report in Westbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Westbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Westbank, British Columbia 11/04/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Westbank, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna and Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna E-mail
CanadaWest Kelowna TV
CanadaWest Kelowna TV
CanadaKelowna Wi-fi
CanadaWest Kelowna TV
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Westbank, British Columbia

Latest outage, problems and issue reports in Westbank and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • troyryder Troy Ryder (@troyryder) reported from Kelowna, British Columbia

    @Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DigB DigB (@DigB) reported

    @ShawInfo please, please can you guys fix your PVR's? I set up a recurring recording of the @NHLJets games and it recorded the wrong channel, again. It does the all the time even though it is set up on the right channel.

  • Robleafs62 Rob (@Robleafs62) reported

    @Shawhelp just got home and noticed the power had been out. TV and wifi not working. Reset both but still not working. Help pls…

  • Proctogon Ryan Proctor (@Proctogon) reported

    Hi @Shawhelp , what’s the best way to connect with y’all about the internet and how awful it is? The office in my town closed. Nice.

  • yyccarla Carla Abraham (@yyccarla) reported

    @Shawhelp are there internet issues in SW Calgary? Mines been on/off most of day - now just off.

  • TanyaCallaway1 Tanya Callaway 🇨🇦 (@TanyaCallaway1) reported

    @Shawhelp I reported it and the gentleman I spoke to said it was all the streets I listed. He was putting in a support request. It just came back on. We are all good again!

  • Moe456 Maureen🐔🍷🦂 (@Moe456) reported

    @ShawInfo Please gey rid of the Epoch Times as well. Total garbage.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @monnipenni87 @Shawhelp I pay $15/month for an IPTV backup service and it’s been more reliable with less glitching and pixelation. I expect a little more for the $140/month I give Shaw.

  • rachelrutledg16 rachel rutledge (@rachelrutledg16) reported

    @Shawhelp shaw guy was working on something here now downstairs service is messed up tried to tell him and he was very rude thinking about switching to telus

  • chukky_fizzle Chukwuka Nwakanma (@chukky_fizzle) reported

    @Shawhelp I think you should confirm that info, I have done all the troubleshooting available and an agent confirms service disruption. Confirm your info.

  • setiaanita11 asetia (@setiaanita11) reported

    @Shawhelp any help with TV, no sound and picture but channel guide is available. Tried resetting tv box but still the same.