Shaw

Shaw Outage Report in Westbank, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Westbank, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Westbank, British Columbia 11/25/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Westbank, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna and Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail
CanadaWest Kelowna TV
CanadaWest Kelowna TV
CanadaKelowna Wi-fi
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Westbank, British Columbia

Latest outage, problems and issue reports in Westbank and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dustrock Red 5, standing by (@dustrock) reported

    @Shawhelp pretty disappointed with the Shaw service on our office move. Telling us will take 30 days!!! to have our phones transferred over. From today. Though we ordered the change May 17. Unreal. Internet supposed to be done last Friday, won't be done until tomorrow

  • daggercats 4am / natalie imbruglia (@daggercats) reported

    @Shawhelp Shaw technician called before my service window from a blocked number and I have no way to call back. Help?

  • Carrie_0208 Carrie Bourgette (@Carrie_0208) reported

    @Shawhelp is there an outage in Airdrie, AB? Just lost internet and tv service?

  • RWC1988 Robert William (@RWC1988) reported

    @Shawhelp it is becoming tiresome having to reboot your cable box everyday for my parents. Is there a chronic problem in Rocky Mountain House?

  • SoloFlow786 DAPPER DON DHARSHI • K A M I L • (@SoloFlow786) reported

    Fml. In the middle of an important meeting and @shawhelp craps out. Anyone else experiencing issues?

  • AlexTalksHockey Alex (@AlexTalksHockey) reported

    @ShawInfo why is my connection so bad? I’m paying for the best internet I can buy but it’s garbage and I can’t get better the 60-80 FPS and my ping stays at 80-100? It’s wired. I’ve done everything. What the actual ****?

  • label_assumed Laurie (@label_assumed) reported

    Customer Service: @ShawInfo scheduled an appointment today & failed to show. Rather than accepting responsibility & resolving their error, I’ve wasted an hour on a messaging app getting nowhere. #CustomerExperience #fail #shawcommunications

  • tmurrayis Ted Murray (@tmurrayis) reported

    @Shawhelp Any internet service problems reported in North Surrey to @Shawhelp ?

  • RobynLeanne16 Robyn (@RobynLeanne16) reported

    @Shawhelp DM sent. Internet still down

  • label_assumed Laurie (@label_assumed) reported

    @Shawhelp, one half hour left before the two hour window closes. I received a text10 minutes ago w/a broken link saying the technician was on his way. I also phoned 1/2 before the window opened & was reassured. Feeling skeptical.