Shaw Outage Report in Westbank, British Columbia
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Shaw
Shaw is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Westbank, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| Kelowna |
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| Kelowna |
Internet | |
| Kelowna |
Internet | |
| West Kelowna |
Internet | |
| Kelowna |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Stephens
(@nikkleigh) reported
@Shawhelp Hi, having a reoccurring issue where wifi just disappears - modem still shows white light like it is working but wifi is just gone, and have to wait a few minutes and it re-appears.
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Rob McKenzie
(@ozzman_66) reported
@Shawhelp my cable is not working
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Ken Simpson
(@ttul) reported
@Shawhelp Your outage continues on Bowen Island today. Any ETA for resolution or should I switch to @SpaceXStarlink?
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Rojan
(@Rojanakr) reported
@ShawInfo is so awful, the internet is absolute garbage 😠🤮
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Danny Holloway
(@FitSince96) reported
@Shawhelp anyone having internet issues in St.Albert? AGAIN!!!!
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Monica Fitz
(@monica_fitz) reported
@Shawhelp No offence but you missed my point. If I went on Twitter asking for help every time my internet went out it’d be my full time job. SM is about transparency. It would be nice if we could hear up to date issues & solutions. Shaw’s support site doesn’t instantly cover all outages.
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Martin
(@mjwatts85) reported
@Shawhelp I'm getting a lot of artifacting on TV this morning on every channel on multiple TVs. Tried restarting main BlueCurve box, but has not resolved it. Are you aware of any issues?
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Seana A
(@SherPkSeana) reported
.@ShawInfo @TELUSsupport Expects tech support to actually provide more support than “can you try unplugging”. If I’m calling you I’ve already unplugged - waited - plugged back in. Will gladly pay fees to get out of contract. Someone help me get reliable internet. 2/2
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- Smooth as Eggs -
(@CFLiP15) reported
@ShawInfo Your services have been great and your fibre internet is fire but what sucks is now living in rural BC and not being able to use Shaw internet because it's unavailable. Could you work on running some lines out this way? Lol #internetproblems #fibrewouldbegreat
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||
(@1of7billionOrSo) reported
Thanks @Shawhelp for all the help today. 22 years with @telus and @TELUSsupport literally told me how to switch providers without even asking why. Now THATS how you retain customers. Will switch my wife’s plan from Telus too.