Shaw

Shaw Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1W and V1X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 03/09/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Phone
CanadaLake Country TV
CanadaWest Kelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • fedex182 Marc Nolet (@fedex182) reported from Coquitlam, British Columbia

    @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

  • troyareid Troy Reid Dhg. (@troyareid) reported

    @Shawhelp No thanks. Let's stay on topic and discuss why I had to pay full price for substandard service for months. Pathetic attempts to divert away from that to make you look better don't make you look better at all.

  • jmcdonall James McDonall 🔹 (@jmcdonall) reported

    When did “we are really busy” become an excuse for lousy customer service?” @Shawhelp

  • troyareid Troy Reid Dhg. (@troyareid) reported

    @Shawhelp 😐 Ok so now we're back to sweep it under the carpet and I get screwed having played full premium price for sub par service and you accept no responsibility for it at all. Empty words on empty words. @DanPriceSeattle

  • Xfighta Xfighta (@Xfighta) reported

    @Shawhelp any confirmed outages in the Edmonton/LaPerle area? Resets of all equipment yielded no results, been down for about 20 minutes.

  • shelbyae Shelby Lou Who (@shelbyae) reported

    @Shawhelp What’s the deal with the pixelation? I’ve tried power cycling my cable box and it hasn’t helped. This seems to be happening pretty often on various channels at all sorts of times. Help?

  • AshfordMurray1 Ashford Murray (@AshfordMurray1) reported

    @Shawhelp @rwittstock Shaw has terrible customer service. I switched my internet and tv to Telus. Way better…

  • oberhoffner Joey Oberhoffner (@oberhoffner) reported

    @Shawhelp any ETA on the fix for the service outage in SE Calgary (New Brighton)? 2+ hours now. :(

  • elekin ElectroKinetica (@elekin) reported

    @Shawhelp Hello! Can I get some help with my networking hardware?

  • rakhra14 Paramjeet Rakhra (@rakhra14) reported

    @Shawhelp is there an outage in the Chestermere Alberta area? My internet went down 10 mins ago, reboot of the modem didn’t help. Please confirm. Thanks!