Shaw

Shaw Outage Report in Kelowna, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and total blackout.

The latest reports from users having issues in Kelowna come from postal codes V1W.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 05/06/2025 23:55

May 06: Problems at Shaw

Shaw is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna and Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna TV
CanadaWest Kelowna Internet
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna E-mail
CanadaKelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • yarf1984 Michael Cook (@yarf1984) reported

    @Shawhelp can’t wait to take 20 years of my business to @TELUS and maybe be treated with respect. I tried to stay with a BC Company, but your lack of caring about your customers shows how terrible of a company you are. Shame on you.

  • ConnieEngley Connie E. (@ConnieEngley) reported

    @Shawhelp Are there service issues in Edmonton? Have several channels that are having issues. 502 and 552 for sure

  • BetamaxRob Anis R. Heydari (@BetamaxRob) reported

    @Shawhelp Any outages affecting St. Albert right now? Shaw TV boxes are stuttering, freezing, losing audio sometimes. Happening across 3 Shaw wireless TV boxes. Rebooted all boxes, rebooted modem repeatedly, reset settings across the board... problem continues.

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp the streaming tv service by Namao north of edmonton in Sturgeon County, crossing at rivers edge is freezing up AGAIN. LESS THAN5 DAYS since the same problems.

  • TeresaT3 T-squared (@TeresaT3) reported

    @Shawhelp ... cable keeps cutting out and internet really slow. Tried restarting boxes no change. Sherwood Park

  • TeresaT3 T-squared (@TeresaT3) reported

    @Shawhelp ... Cable keeps cutting out and freezing. Very slow internet. I unplugged my cable box and my router but no change.

  • oiler_country ▌│█║▌║▌║Alan Smithee - 1 Vax ║▌║▌║█│▌ (@oiler_country) reported

    @albertarulez @Shawhelp over here I'm about 200mbps- I should be ~850. Channels are not working at all and I'm on IPTV That said services slowing.

  • dool50 Trevor Dool (@dool50) reported

    @Shawhelp Same here in Sherwood Park. Can't even get a picture!! Please don't tell me to DM you and your "sorry to hear". Just fix the glitches problem.

  • AliKira Ali Grotkowski (@AliKira) reported

    @Shawhelp our internet speed is so slow right now that we cannot work from home effectively. DM sent. Please help? We should have Gig+ speeds.

  • albertarulez Matt (@albertarulez) reported

    @Shawhelp @DeanEdmonton Seems MANY have issues. Are there any issues showing up on the network that you can see? Inside Shaw doesnt seem nearly as bad as say a connection to California. WAY SLOW