Shaw

Shaw Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1W and V1X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 12/06/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DracusSinn Dracus S'inn Chapter Master of the Iron Drakes (@DracusSinn) reported

    @Shawhelp Your customer service is far less than stellar.

  • RickNor58021920 Rick Norton (@RickNor58021920) reported

    @Shawhelp why ******** do we pay our bills when you ***** can't even keep the services going? Such a ******* joke, you lobbying pieces of ****. **** off.

  • Adam24762036 Adam (@Adam24762036) reported

    @ryanjespersen @ShawInfo Get a business grade internet package from a provider who will offer you an SLA (uptime guarantee). It's amazing how little my ISP's enterprise service goes down compared to their residential and basic business service and it doesn't cost much more per month.

  • JuliaHZD Julia Davis (@JuliaHZD) reported from West End, British Columbia

    @Shawhelp Is there an outage in Vancouver right now?

  • nontoxiccrayon RMO (@nontoxiccrayon) reported

    @Shawhelp Seems like there is an outage in Edmonton

  • rfranzen Ricardo Franzen (@rfranzen) reported

    @Shawhelp What's wrong with the internet service today? Are you letting interns mess with network configs? Internet is extremely unstable in Calgary downtown (6st SW)

  • hao4xin1 Karissa Hsueh (@hao4xin1) reported

    @Shawhelp hi, my husband was just on with support and got cut off. We have been unable to watch tv since yesterday morning.

  • sjcalgary UCP Director of Sandwiches (@sjcalgary) reported

    Anyone in #yyc have a problem with Shaw internet? Mine has been down for half an hour. @Shawhelp

  • arunjohn_my Arun JV (@arunjohn_my) reported

    @ShawInfo Getting 77mbps on 300mbs plan all the time and when asked for a modem upgrade which ppl are getting for free, Shaw wants more money ! Pathetic services all the time…regret my 3yrs with Shaw..time for upgrade @TELUSsupport HELP

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp Update they responded. After 25 minutes the person didn't even understand the issue and repeated the same FAQ answer back to me. For $200 a month maybe it's time for me to look elsewhere