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Shaw Outage Report in Kelowna, British Columbia

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kelowna come from postal codes V1V , V1W and V1X .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna, and Lake Country.

CityProblem TypeReport Time
West Kelowna Internet 6 hours ago
Kelowna E-mail 9 days ago
Kelowna TV 18 days ago
West Kelowna TV 22 days ago
Kelowna Internet 23 days ago
West Kelowna TV 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • CamJCraig
    Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • liamkidner
    Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • canadagraphs
    Canadagraphs (@canadagraphs) reported

    I currently have #Rogers for my phone service. I currently have #Shaw for my internet service. @Rogers is currently trying to but @ShawInfo If they do, I'd have ZERO way to communicate when they next go down (happens like every 2 yrs or so) Canadian government STOP THIS.

  • albermarle99
    rosssboys (@albermarle99) reported

    So basically #rogers shutdown half the #canada cell phone service today and we going to let them get bigger with the @ShawInfo takeover. Not a smart strategy #canpoli @CRTCeng

  • Chapo_876
    Captain Levi🇯🇲 (@Chapo_876) reported

    @Shawhelp I just want my wifi back to play @PlayApex what's with this outage😤😭

  • StefanJonasson
    Stefan Jonasson (@StefanJonasson) reported

    As Rogers presides over a nationwide service disruption, can we agree that the Rogers-Shaw merger shouldn't be allowed? @Rogers @ShawInfo

  • baseball_layne
    Layne Douglas (@baseball_layne) reported

    Hey @Shawhelp is internet down or just me in #yyc ?

  • mrwgreig
    Matthew Greig (@mrwgreig) reported

    @ShawInfo waited 4 hours for a confirmed tech appointment to fix my internet that hasn’t worked steadily for 2+ weeks. Nobody shows. Find out nobody was even assigned to my service request.

  • baseball_layne
    Layne Douglas (@baseball_layne) reported

    @Shawhelp Ok thanks. I only got an outage the last maybe 5-10 minutes

  • mcmanus17
    D McManus (@mcmanus17) reported

    @Shawhelp are you having internet issues?? My router is working fine but internet is completely out.

  • WineOClock4
    Diane Norelle (@WineOClock4) reported

    @Shawhelp Where is my Internet?!?! There's an Oiler Game! WTF! #SENDHELP

  • Metacog01
    Greg Thomas (@Metacog01) reported

    I'm sure all the @ShawInfo customers are now just over the noon with the possibility of the @RogersHelps deal...especially after the network issues this morning that have been unresolved for hours. Oh, BTW, thanks for absolutely nothing today @RogersHelps 😡 #rogersoutage