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Shaw Outage Report in Kelowna, British Columbia

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Kelowna come from postal codes V1V , V1W and V1X .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna, and Lake Country.

CityProblem TypeReport Time
Kelowna E-mail 8 days ago
Kelowna TV 17 days ago
West Kelowna TV 21 days ago
Kelowna Internet 22 days ago
West Kelowna TV 22 days ago
Kelowna Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • liamkidner
    Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • CamJCraig
    Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • eastjl
    Jim A 🇨🇦 (@eastjl) reported

    @Shawhelp Is there also an outage in Thorncliffe, Calgary NW I see one listed for Huntinghills, but mine is out also.

  • drksyder74
    Tony Brown (@drksyder74) reported

    @Shawhelp any service problems in Guildford area? Internet is working, but no tv...just sits and spins...

  • Ali41227540
    Ali (@Ali41227540) reported

    @ShawInfo I called shaw customer service and they mentioned that they don't know the resources of the tweet and they can not confirm it actually correct.

  • philthyfilament
    Phil フィル (@philthyfilament) reported

    Shaw Business internet is down. @shawhelp won’t help because I’m business account. Their business supports phone hangs up on me while on hold. I’m screwed. I’m pissed.

  • Ali41227540
    Ali (@Ali41227540) reported

    @Shawhelp I got Call back from customer service and he verified that he received the new information and calling to Iran is actually free. Thanks for your support.

  • Jask77252417
    Jask (@Jask77252417) reported

    Hey @ShawInfo is your internet service down in Calgary?

  • 30inchlacewig
    greg borrowed TEN THOWZAND DOLLERS? (@30inchlacewig) reported

    @ShawInfo stop playing with me cause why tf my internet slow and I’m here crying

  • jenniferelle_
    Jennifer Elle (@jenniferelle_) reported

    I contacted @ShawInfo yesterday to tell them my internet was so bad it was dropping zoom calls. They upgraded me to a way better internet for the same price I’m paying now and my new modem arrived today already. 1 day turnaround. Credit where it’s due for sure.

  • Zak_M2904
    Zak.M (@Zak_M2904) reported

    @TELUS @ShawInfo We expect the same support from you

  • theteapixie
    🌬 😷 shot up 💙inexplicabiliTEA💛 (@theteapixie) reported

    @Shawhelp tv down, 6:45pm. Same thing happened last night. Not exactly a trend, but not necessarily a coincidence.