Shaw Outage Report in Kelowna, British Columbia

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna, and Lake Country.

City	Problem Type	Report Time
Kelowna	E-mail	9 days ago
Kelowna	TV	18 days ago
West Kelowna	TV	22 days ago
Kelowna	Internet	22 days ago
West Kelowna	TV	22 days ago
Kelowna	Phone	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

• 
  Liam Kidner (@liamkidner) reported 12 minutes ago from Kelowna, British Columbia

  @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

• 
  Cameron Craig (@CamJCraig) reported 14 minutes ago from Kelowna, British Columbia

  @Shawhelp Ok will do. Cancel please.

• 
  Denise E (@SUPokanagan) reported 28 minutes ago from Kelowna, British Columbia

  @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

• 
  Denise E (@SUPokanagan) reported 36 minutes ago from Kelowna, British Columbia

  @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

• 
  Denise E (@SUPokanagan) reported 41 minutes ago from Kelowna, British Columbia

  @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

• 
  Denise E (@SUPokanagan) reported 47 minutes ago from Kelowna, British Columbia

  @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

• 
  Denise E (@SUPokanagan) reported 60 minutes ago from Kelowna, British Columbia

  @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jennifer Elle (@jenniferelle_) reported 44 seconds ago

  I contacted @ShawInfo yesterday to tell them my internet was so bad it was dropping zoom calls. They upgraded me to a way better internet for the same price I’m paying now and my new modem arrived today already. 1 day turnaround. Credit where it’s due for sure.

• 
  VoiceOfIran (@VoiceOfIran369) reported 3 minutes ago

  @TELUS Great job Telus! Keep it up! Both @ShawInfo and @Bell should follow Telus and Rogers's footsteps! Support Iranian People #MahsaAmini #IranRevolution

• 
  Matthew Sobocan (@msobocan) reported 4 minutes ago

  I’m at a loss in what to do with my suffering @ShawInfo internet service. Perhaps I didn’t praise it enough when it worked flawlessly during the pandemic but over the last week, area slowdowns, outages & really no answers from @Shawhelp except that they are sorry for the issue.

• 
  House Of Pain (@mrjeremyhouse1) reported 5 minutes ago

  @jenniferelle_ @ShawInfo Shaw has been a pretty good company to deal with. Hoping the Rogers deal to buy them doesn't happen cause their customer service will fall apart and of course your internet will be dropped all the time. Rogers- we're not happy till you're not happy.

• 
  Admiral Saproling (@tcolahan) reported 15 minutes ago

  @Shawhelp Our Internet is terrible, really bad. Been especially bad all week with next to no connection every morning. Ookla finally pushes through after about 10 minutes, tells me I'm connected via Telus. So why are we paying for Shaw?

• 
  Mar (@MarleneCorp) reported 15 minutes ago

  @Shawhelp We’ve gone that route many times. Nothing helps. We’re seriously thinking of terminating Shaw and going elsewhere. It’s been months now, no solution

• 
  OriginalPouzar (@coopsie39) reported 17 minutes ago

  @BruceMcCurdy @Oilersrule99 @Shawhelp I think the free center ice preview is over (when I checked earlier today) and the only game on SN is on Monday - unless we get lucky and the blackout on TSN3 isn’t effective, it’s likely only the stream for tonight.

• 
  greg borrowed TEN THOWZAND DOLLERS? (@30inchlacewig) reported 18 minutes ago

  @ShawInfo stop playing with me cause why tf my internet slow and I’m here crying

• 
  Stella Stevens CFCW (@StellaCFCW) reported 21 minutes ago

  @Shawhelp Are there issues with Shaw today? I'm trying to access my webmail and it gives me an http error 502. Problem accessing ZCS upstream server

• 
  Jask (@Jask77252417) reported 23 minutes ago

  Hey @ShawInfo is your internet service down in Calgary?