Shaw Outage Report in Kelowna, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kelowna come from postal codes V1W.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (61%)
-
TV (16%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
-
Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Deb Thickett
(@dthic1) reported
@deekie @Shawhelp Shaw outage is different area than the hydro one this afternoon.
-
NotAnyoneButLANDY
(@Babytiel) reported
@Shawhelp The WORST CUSTOMER SERVICE EVER. Actually, it DOES NOT EXIST. Will be looking into SWITCHING our tv service & DEFINITELY WILL NOT get anything else from them. GOODBYE SHAW. Do not attempt to pursued me. I will not DM u.
-
Sentry Box
(@thesentrybox) reported
Unfortunately our phone lines are still down as we wait for Shaw to send a technician so please email or message us instead! @ShawInfo
-
Yash Pancholi
(@yash_pancholi7) reported
@ShawInfo Calgary SW internet is down since evening, could you explain? And what’s ETA
-
M. Van De Meutter
(@Slew2020) reported
@Shawhelp the NFL network is the only channel on both our receivers that there is no video. Only sound. The draft via tomorrow!! Fix this please!
-
Rapture Reject 🦄
(@TimJumonville) reported
@Shawhelp is there an outage in the Balfour/Nelson area?
-
Rahim
(@rhims22) reported
@Shawhelp Shaw customer since Jan/2022. Just found out the postal code on my account together with the email address was incorrect. Spoke to a representative who told me it was not possible to correct the postal code on my account. Why??
-
SimonModeraPhotos
(@SimonModera) reported
@Shawhelp cannot believe it is happening again for several days always from mid evening - TV feed blacks out for several seconds every 10-30 seconds. Increasing in frequency and lengtg. Had a few support calls on this not establishing cause before requiring a reset a Shaws end.
-
Pea’s Pod
(@peaspod23) reported
Hey @Shawhelp no wifi or internet in our area since yesterday .. apparent outage with no details posted to your website.. what’s the deal why should we stay with shaw?? Brutal
-
carol Lyle
(@lylec72) reported
@hydrogeologie @Shawhelp It’s been out for hours my Shaw business is down too and I missed my last 2 meetings this afternoon.