Shaw

Shaw Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1W and V1X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 12/12/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cryage83 Cryage (@cryage83) reported

    @RealisticSter @warmitchell @Shawhelp Worst is everything is literally tied to it in this digital world. No Netflix, Google Play movies, Disney +, Crave, Prime, TV, PVR'd shows... Nothing. Yard out the old Blu Rays and see what we can watch lol

  • Mariach36014683 Mariachi (@Mariach36014683) reported

    @trestres @Shawhelp I am just curious at their level of service. Did you hear back Shaw?

  • warmitchell Warren Mitchell (@warmitchell) reported

    @Shawhelp I don't mean to be rude but will I be getting help tonight before you shut down in 50 minutes? @Shawhelp

  • ls69360 Leandro Santos (@ls69360) reported

    @Shawhelp Hey @Shawhelp, I need your help ASAP, nobody from your contact center is willing to help, especially the agent DIVJOT WKB8

  • jonathematics Jonathan Guinta (@jonathematics) reported

    @Shawhelp @cryage83 Same issue here (Shawnessy and Somerset).

  • trestres @trestres (@trestres) reported

    @Mariach36014683 @Shawhelp I did but it took almost a day. It appears to be a problem in our building or neighbourhood but it seems hard to get someone to look into the problem from that angle. It doesn’t seem very coordinated. Having said that, it’s the first problem I’ve had in many years.

  • knychu_ kenny c (@knychu_) reported

    @Shawhelp Hi, my tv and internet is down near PNE (Vancouver). Is there any outage?

  • CanFedHoK PJ Slamed Gamer (@CanFedHoK) reported

    @Shawhelp Any updates on the Shawnessy issues?

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    So hate being ignored by @Shawhelp garbage service and really bad customer service.

  • marlakenlar Marla Larkins (@marlakenlar) reported

    @Shawhelp what is the best way to get help for crappy internet?