Shaw Outage Report in Kelowna, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
The latest reports from users having issues in Kelowna come from postal codes V1Y and V1V.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Shaw
Shaw is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (15%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Internet | |
| West Kelowna |
||
| Kelowna |
Wi-fi | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria De Capua
(@victoriadecapua) reported
@shawhelp Why do I pay $123.20 a month for your internet service and your fancy Blue Curve modem when the internet drops during high traffic times?
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ericf
(@EricJFranck) reported
@Shawhelp @Ysil69 I'm seeing the issue too. How can I follow the ticket so I know when it's fixed?
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Ray Lee
(@Raymond4568) reported
@Shawhelp shaw outage in Livingston NW for the last 10 mins
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Andy Roberts
(@scaryfish) reported
Signed up with Shaw Internet on March 10th. Turns out they don't service our building and the account should never have been set up. Wasted an hour on the phone and half a day off work. And *I* had to call Shaw to initiate the refund. AWFUL customer service. @ShawInfo @Shawhelp
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CookenTV
(@TvCooken) reported
@Shawhelp Hard to tell you what my favourite video game is when ping to all the game servers is still over 100 for a majority of those in Edmonton due to the routing. So gaming for all of us sucks right now. Not to mention the lag.
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Rachel 🎮✨
(@hihellorachel) reported
Okay clearly the internet isn’t coming back tonight so no make up stream! Allegedly @Shawhelp is doing some “routine maintenance” overnight so fingers crossed this fixes this ongoing and extremely annoying issue and we can have a super long stream tomorrow instead! 🙃
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Carlos
(@caar1970) reported
@Shawhelp is internet down in NW Calgary (T3l2a5)?
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Rob MacKay-Dunn 🇨🇦
(@robmackaydunn) reported
@TELUSsupport Nope, gave up trying. Intermittent issues all evening. When will #WestVan get the reliability of #PureFibre? Time to finally give up and switch to @shawhelp?
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°★·.☆.·NitaC·.☆.·★°
(@Nita_C) reported
@Bigpoppa_G_Rock @Shawhelp I'm having the same issues in Surrey.
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#XenLaix
(@Laixfn) reported
@Shawhelp please fix this. Basically on my west server my ping is so bad right now, my friends who are with you are having the same issue. we have better ping on east right now and we usually have better ping on west.