Shaw Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1Y and V1W.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 09/24/2023 16:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 57.14%


  • TV 14.15%


  • Wi-fi 11.82%


  • Total Blackout 9.89%

    Total Blackout

  • E-mail 5.26%


  • Phone 1.75%


Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna Total Blackout
CanadaLake Country E-mail
CanadaLake Country TV
CanadaKelowna Internet
CanadaWest Kelowna Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Recon22038713 Cowboy Ghost (@Recon22038713) reported

    @ShawInfo I like it how you guys are my internet supporters but every time I want to do something my wifi cuts out. Fix this issue because it happens three times a day.

  • 4pawprintz Sandra Porter (@4pawprintz) reported

    @Shawhelp All good, I phoned in and got the help I needed.

  • BMadasHell B Madsen (@BMadasHell) reported

    Nice to know @ShawInfo @Shawhelp only cares about its customers when it's time for a renewal. Your policies on upgrades and changes are out of date and not inline with your competitors. You lost a customer today! #crtc

  • msmith599 malcolm smith (@msmith599) reported

    @Shawhelp Ada: my partner has been on hold for almost an hour! I’ll be using this in my Marketing classes at the U of Manitoba for poor customer service.

  • RealRyanDutka Ryan Dutka (@RealRyanDutka) reported

    @Shawhelp I need help

  • hosneara_k Dreamer (@hosneara_k) reported

    @Shawhelp can we get an update to the outage in Saskatoon? It’s been almost 2 hours

  • darthcurtious Tharyus (@darthcurtious) reported

    Internet out in Blairemore, powercycled modem, no change. Possible area issue? @Shawhelp

  • DaleMacLean1 Never Give Up (@DaleMacLean1) reported

    @ShawInfo my modem wont work. Not able to get internet. Customer service told me it should be working. Its not

  • GlenMah x - Glen Mah #FSDBetaCanada (@GlenMah) reported

    @Shawhelp is there an internet outage in Sundance Calgary?

  • HannaSesqua SuzannaSesquaHanna (@HannaSesqua) reported

    @Shawhelp Saskatoon west no internet again. Why why why do we have sooooo many issues?