Shaw

Shaw Outage Report in Kelowna, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 01/11/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp I waited on the phone for 50 minutes before I hung up and the chat line at the same time for 45 minutes to get an agent. This outage was not on your outage page and I got nothing but grief trying to report it. You service is terrible.

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp I'm on Shaw Mobile because my internet is not working, and i can't connect to that link.

  • Adambardownski Adam (@Adambardownski) reported

    @Shawhelp Ok I did look at page and it said issue resolved but clearly it’s not!

  • saphzsaphz orthojake (@saphzsaphz) reported

    @BAskari247 @Shawhelp Same issue here in Northern Ontario

  • MarthThePaladin Whattaninja (@MarthThePaladin) reported

    @Shawhelp @BAskari247 If everyone is having the problem, it’s probably you and not them.

  • AndersBSvensson x - Anders B.I Svensson (@AndersBSvensson) reported

    @Shawhelp can you confirm that as I’m only getting a quarter of the advertised service, my bill will be adjusted accordingly.

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @ShawInfo over half an hour on phone and the chat service, still not my turn and no updates that tell me how long the wait is.

  • stang8869 James Aspinall (@stang8869) reported

    @Shawhelp The lack of accountability to not fix a 3 year issue is horrible. Id like to have the contact information of someone in charge of customer service please.

  • JGinCobbleHill Jason (@JGinCobbleHill) reported

    @Shawhelp we aren't supposed to be visting places, don't you know that? Shaw support was great 6 months ago, its a 0 out of 10 now, what a disaster.

  • DavidPatterson6 David Patterson (@DavidPatterson6) reported

    @Shawhelp Thanks but strata so no dishes. Already sent a note to Global TV consumer reporter on this. If you cant provide service, you should not charge contract cancellation fees..