Shaw

Shaw Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1W and V1X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 12/12/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DvoxtheGreat Dvox 🇨🇦 (@DvoxtheGreat) reported

    @Shawhelp @Chadrl Pay too much money for these constant technical issues And on a night like tonight Wtf

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp It has been determined by numerous techs on your end, that the box on my end is NOT the issue. It is somwhere between the broadcasters, and outside my property. You keep pixilating, I keep tweeting till its fixed. Simple #yvr #fraservalley

  • mrsunshinebaby Jasper Sunshine (@mrsunshinebaby) reported

    Hey @ShawInfo , why haven’t you been able to provide a stable internet connection in the past 2 weeks? Also terrible customer service..this is unacceptable

  • Retrospect89 Rob Rollingson (@Retrospect89) reported

    @Shawhelp Hey, I just got home from work and my internet is still out. Says on the link provided this issue was resolved hours ago. I’m still having the same problem. Help?

  • beachcruise69 Peach City (@beachcruise69) reported

    @Shawhelp Yet again your service is down in my area. I'll be looking for a new provider tomorrow

  • greggers04 Greggers (@greggers04) reported

    Pretty disgusting the monopoly on telecommunications in Canada. @PierrePoilievre Also never deal with @Shawhelp worst customer service ever.

  • rocketboot J. Scott-McQueen (@rocketboot) reported

    @Shawhelp I'm glad to hear that you've resolved the issue, however I'm still not getting internet service in Crescent Heights. I have reset my modem and still nothing.

  • NorthernRiverC silly goose (derogatory) (@NorthernRiverC) reported

    @Shawhelp some guys came out to “fix” our internet, unannounced, now the internet doesn’t work and you can’t get someone out here until friday. I could get a different provider here faster than that. wtf

  • JustCdnTrish Just_Trish (@JustCdnTrish) reported

    @Shawhelp Message sent. The issue is it's cutting in and out on the TV.

  • RandieGF Miranda G F (@RandieGF) reported

    @Shawhelp 20 hours total. Bologna. Hope there's some sort of credit applied to those of us that had issues for that long.