Shaw

Shaw Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1W and V1X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 12/22/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • troyryder Troy Ryder (@troyryder) reported from Kelowna, British Columbia

    @Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • tiffjane9 tiff (@tiffjane9) reported

    @Shawhelp your “tech support” needs more training because how is it that I’m always fixing things myself? I need a technician to come tomorrow to switch my modem back to the old one.

  • mrbeanie45 Cody Burns (@mrbeanie45) reported

    Hey @shawhelp are there service issues in North Calgary? Modem has been flashing yellow on me for 15 min here (even after unplugging for a few min). Can't watch TV because the newer boxes are internet based. 🙃

  • SmileyYYC Bella Bee  (@SmileyYYC) reported

    @NapsAndSarcasm @Shawhelp Too bad. $300 per month sucks ***

  • GreatLakesHello Leaf (@GreatLakesHello) reported

    @Shawhelp It’s not a connection issue, it’s a SHAW issue. The SHAW equipment in this postal code P0S1K0 CONSTANTLY fails. #shawinternetFAIL

  • NapsAndSarcasm Napping Until Halloween (@NapsAndSarcasm) reported

    @SmileyYYC @Shawhelp WTF plan do you have for $300/mo???

  • Flamesmaniac Flamesmaniac (@Flamesmaniac) reported

    @Shawhelp three service outages in whitehorn in the past 24 hours money well spent

  • ArthurHagan7 Arthur Hagan (@ArthurHagan7) reported

    @Shawhelp Please fix the problem with ATB connectivity. And tell your clients what is going on!

  • tiffjane9 tiff (@tiffjane9) reported

    @ShawInfo a tech came to switch our cable boxes and modem over to the newer editions and I’ve never had worse internet before. I’ve been battling with the modem for over an hour and now I’m using data in my own home

  • ArthurHagan7 Arthur Hagan (@ArthurHagan7) reported

    @Shawhelp I'm in Edmonton and can't access by ATB online account. ATB tell me its a Shaw problem. If it is it would be nice if Shaw put out something about the outage and how long to fix. Can't access Oaken either.

  • tiffjane9 tiff (@tiffjane9) reported

    @Shawhelp I can’t even use Netflix now because I apparently don’t have fast enough wifi? But I had no issues with using Netflix before this modem switch