Shaw

Shaw Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1W, V1V and V1X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 03/26/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaKelowna Internet
CanadaWest Kelowna TV
CanadaKelowna Phone

Community Discussion

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Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DanWong2 Dan (@DanWong2) reported

    @Shawhelp is there an internet outage in the Panorama area in Calgary?

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    @Nevin_Thompson @ErikWdV @ShawInfo Sure... but that shouldn't be our job. If they want the equipment back then they should take it. If they aren't going to take it, then don't charge us, even if they never see it again. It's not my job. Look at Erik's reply... charged for something Bell didn't want. typical BS.

  • BCCableGuy BCCableGuy (@BCCableGuy) reported

    @coffeecrew Sadly, the only thing I see in this picture is a bad digital phone terminal (DPT) installation by Victoria @Shawhelp

  • gregory_nancy Nancy Gregory Media1 (@gregory_nancy) reported

    Hey @Shawhelp I think I just got a fake scam Shaw invoice e-mail. Who should I forward it to? Your website didn't help. Please advise.

  • gispatch 🌳+ NA 🇺🇦 (@gispatch) reported

    @CDAinsworth @ShawInfo @TELUS I was a Telus customer from 2017-2020… IT WAS AWESOME in 2020 I moved to a Shaw community. It’s been DISASTROUS, everyday I have multiple drops, inconsistent internet, and extremely poor customer service.

  • og_centennial 2022 #BestYearEver ? (@og_centennial) reported

    @DevonTarrant What? You were offered a tech visit. We had **** going down w/ @Shawhelp and unless we were bed ridden seniors - no visit b/c of the VID ... Imagine the service when #Shaw and #Rogers make a baby soon - worst service ever!!

  • jwd7150 Jwd7150 (@jwd7150) reported

    @ShawInfo so shaw when r u hooking me back up since u lied I paid my monthly payment I know I'm behind but I'm doing my best to chip away at that bill but since your treating me like a telus customer where u don't give a crap & just want to money I'm going to keep irritating u!!

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    @Shawhelp I really don't care that it's industry standard. It's very substandard. If you want the equipment shipped by the customer, then there should never be a charge against the customer. Ever. It's not the customer's responsibility. It's yours. So act like it.

  • MattersCalgary CalgaryMatters (@MattersCalgary) reported

    @ShawInfo @thehackergals The company that cannot provide the service that you pay for.

  • solarwolfman StreetWalkingCheeto (@solarwolfman) reported

    @ShawInfo how about instead kicking the can down the road by funneling legitimately frustrated customers into the bowels of you buggy chats you just fix the problem? There’s no trouble shooting to be done. Your techs already know what the problem is. They’ve told me over and over