Shaw Outage Report in Kelowna, British Columbia
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The latest reports from users having issues in Kelowna come from postal codes V1W and V1X.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Lake Country |
TV | |
| West Kelowna |
TV | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ann M. MacKenzie
(@annofbigbeach) reported
@Shawhelp Hello! My U.S. channel CBS Detroit (232) is breaking up all the time since the last week and the last msg I got was that "the network was down." Any ideas? Thanks!
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Ilse Barrios
(@winterandmaple) reported
@Shawhelp Good morning. Once again having problems with Shaw customer service. I have three more months to go before my plan ends, and Shaw is making sure I don’t want to renew it. Still waiting for a response from a supervisor.
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Ryan Brook 🐗🇨🇦 🐺 🇨🇦 🦌 🇨🇦
(@RyanKBrook) reported
If you believe your Shaw internet is well protected, you may well be living a dream world. I've been trying for months to get support to protect my wireless but have not been able to make it work and I've given up trying to get someone to help me. @ShawInfo
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Maureen
(@DenfordCox) reported
@Shawhelp what happened to my cable access. No television service?
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JTests
(@jonnypance) reported
@ShawInfo Funny how you charge premium fees equal to other providers’ Fibre services but cap at 10 up 20 down. (Slow 🐢) Then, you instantly charge 400$ when someone cancels for unreturned modems. Ur going to get ur modems... patience, @ShawInfo... like dealing with the mafia. Mail = 🐢
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Laurie
(@label_assumed) reported
Customer Service: “F”. Two confirmed appointments & @ShawInfo / @Shawhelp does not show up. I phoned 1/2 hour before the service window opened this morning & confirmed the service address. I even received the text that Shaw was on their way. The window closed but no #shaw.
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darrin wright
(@ballsy66) reported
from
Nanaimo, British Columbia
@Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.
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JTests
(@jonnypance) reported
@ShawInfo Funny how you charge premium fees equal to other providers’ Fibre services but cap at 10 up 5 down. (Slow) Then, you instantly charge 400$ when someone cancels for unreturned modems. Ur going to get ur modems... patience, @ShawInfo ... like dealing with the mafia. Mail = 🐢
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Mike Lantz
(@PaladinMikeL) reported
@Shawhelp any updates on outages in Langley? Not getting much information from your support team. All services are out.