Shaw

Shaw Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1W.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 11/28/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Lake Country, Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail
CanadaLake Country Internet
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CoachCal99 x - Coach Cal 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🏒🏈🥍 (@CoachCal99) reported

    @kirst_alyssa I find it not much different than the Telus I recently switched from ... EXCEPT @Shawhelp @ShawInfo sold me #FIBRE300.. and did NOT install fibre equipment in my home.. It's COAX, not Fibre. And I never get CLOSE to 300.

  • coconutfrills S (@coconutfrills) reported

    @Shawhelp This has been going on for months. I have spent hours in the phone. Days. Weeks and months have gone by sbd not one person has fixed my issue.

  • mister_mulligan ChrisMulliganDesign (@mister_mulligan) reported

    @Withane_Lindsey @Shawhelp Yep, and my TV has been bad, digital freeze and sound dropping out. :/

  • aroc88 Arnold K (@aroc88) reported

    @Shawhelp hi. My internet just cut out. Are there any issues tonight?

  • jeedsjds13 🇨🇦 Ukie Jess 🇺🇦 (@jeedsjds13) reported

    @Shawhelp. West Edmonton outage mayhaps? We're merely blocks from the Shaw west Edm office but just went down about 20min ago...

  • AhegaoPandaGet PandaGet (@AhegaoPandaGet) reported

    @Shawhelp our internet has been out in Airdrie for the past few hours and the service site has said nothing about an active outage. Anything you have about an update to the situation?

  • ghostceo Christopher Flett (@ghostceo) reported

    @Shawhelp Why is service so spotty on bear mountain in Victoria? I can’t remember a day where our internet hasn’t kicked out. No wonder Telus is taking market share here.

  • Heisengooner Typenamehere (@Heisengooner) reported

    @Shawhelp is there an outage around the Lower mainland ? Modems got yellow blinking lights. Not super ideal on a Monday

  • coconutfrills S (@coconutfrills) reported

    @Shawhelp You mixed up my account information woth another customer.

  • chescaguilas Franchesca (@chescaguilas) reported

    @Shawhelp Internet was slow yesterday, now it's down. Need your help, I sent a DM. Thanks