Shaw

Shaw Outage Report in Kelowna, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and total blackout.

The latest reports from users having issues in Kelowna come from postal codes V1Y, V1V and V1W.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 04/08/2025 20:20

April 08: Problems at Shaw

Shaw is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (18%)

    TV (18%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna E-mail
CanadaKelowna E-mail
CanadaKelowna Internet
CanadaWest Kelowna Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • prismhed dm (@prismhed) reported

    @Shawhelp Thanks Don. I did contact tech support and they confirmed that there is no way to turn these off. I do wonder why the decision was made to disallow turning off the radios when in bridge mode (which bypasses the need for the modem to provide WiFi altogether). Bizarre.

  • davidkwilson19 D. Wil (@davidkwilson19) reported

    @Shawhelp is there a particular reason why our Gateway router has gone down 7 times today in Sundance, Calgary? Including four times in the past hour.

  • drrntng darren (@drrntng) reported

    @TELUSsupport @TELUS my network connection drops frequently on devices i am hardwire connected to, all while using fiber optic. Please help, this cannot happen again. @Shawhelp

  • Clarinetistry Mr. Calgary (@Clarinetistry) reported

    @Shawhelp is there an outage in SE Calgary?

  • CCanadianAB ⚜CC the Crow ⚜ (@CCanadianAB) reported

    Well weekend not off to great start. Internet is out at my old place. Wtf @ShawInfo ruining my early birthday. 😡

  • SurreyJack7 Surrey Jack (@SurreyJack7) reported

    @Shawhelp why is the wifi not working in surrey again ? This has happened twice in a month?

  • pink_starring Starring Pink (@pink_starring) reported

    @Shawhelp Hello, I am having issues with my internet, it there anything that you can do to help.This has been a problem since around 3am this morning is there anything that you do fix it.

  • markjones65 Mark Jones (@markjones65) reported

    @Shawhelp @ShawInfo come on already! Internet and tv have been down since last night! Trying to watch golf this morning and stampede this afternoon! Get it fixed already!#didntsignupforrogersservice

  • Onlykims1 Kim Robertson (@Onlykims1) reported

    @Shawhelp I feel bad for your techs. That's no fun. Who broke the cables? Construction? Hope they pay for the damage. All of the damage! #Shawoutage #surrey #inquiringminds

  • sophie_everine Sophie (@sophie_everine) reported

    @Shawhelp more than 17 hours without service. What is taking so long ?