Shaw Outage Report in Kelowna, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Kelowna come from postal codes V1V, V1W and V1Y.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 04/21/2024 13:55

April 21: Problems at Shaw

Shaw is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna Internet
CanadaKelowna TV
CanadaKelowna E-mail
CanadaWest Kelowna Internet
CanadaKelowna TV
CanadaKelowna Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JenniArndt08 Jenni (@JenniArndt08) reported

    @Shawhelp It was Yellowstone and 1883 Premiere night too! Terrible timing 😭

  • chantasyalexis Chantasy Alexis (@chantasyalexis) reported

    Anyone else’s @Shawhelp internet down in NWO?

  • TrevorBoller trevor boller (@TrevorBoller) reported

    @Shawhelp It’s not an expert problem when you have a nationwide problem

  • brucedtaylor59 Bruce Taylor (@brucedtaylor59) reported

    @Shawhelp I’m seeing a constant Audio drop on CTV daily with occasional picture drop , I’m X cable tech 33 yrs these types of issues would be on the top of list to resolve

  • soloadventurer Jodi C✌ (@soloadventurer) reported

    @rockabillyon20 @Crackmacs @Shawhelp Same here, at least a month. Our contract is up in Jan and I joked (or not joked) that they're slowly making our service worse and worse so we pay for a bigger package.

  • _ThisIsNowhere_ Susie Q (@_ThisIsNowhere_) reported

    @soloadventurer @Crackmacs @Shawhelp Yep. Ours it out too in the Beltline. Had to find out from y'all on Twitter about the massive outage. Crickets from Shaw. 🙄

  • in_Vince_ible18 Vince (@in_Vince_ible18) reported from Williams Lake, British Columbia

    So it’s pretty much lock down again and @Shawhelp wifi is consistently dropping. And yes I’ve turned it off and back on again.

  • yxeoutages yxe Outages (@yxeoutages) reported

    @Shawhelp Is there an outage in the Wildwood area of Saskatoon?

  • TwiggJohn John Twigg (@TwiggJohn) reported

    @Shawhelp I wish I could connect with a real human at @Shawhelp who could walk me through a few basic fixes but the telephone wait list is so long I've gone months now unfixing a minor password problem and other such issues.

  • canmoreman Peter Kieren 🌈 (@canmoreman) reported

    @soloadventurer @Crackmacs @Shawhelp BlueCurve TV is experiencing a national outage. Been on hold for over an hour to express my displeasure.