Shaw

Shaw Outage Report in Kelowna, British Columbia

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The latest reports from users having issues in Kelowna come from postal codes V1W and V1X.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 12/05/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @grambowpg @Shawhelp @TSN_Sports Not sure you’re missing much. It’s a watered down, highly compressed 4K signal. Was not impressed much when you compare to true 4K streams.

  • rtychonick 🔲 Russ T (@rtychonick) reported

    @Shawhelp Is there an outage in Transcona? No TV or internet here.

  • Lee3767 Liana (@Lee3767) reported

    @Shawhelp 2messages sent, I will not hold my breathe as Ian team lead was clear customer service reps manning phones have no authority to work with shaw mobile staff in stores, n customers have to do all ground work to sort out Your lack of ability to communicate amongst each other.

  • lowbrew g p, 🇨🇦 (@lowbrew) reported

    @sqwabb @ShawInfo @CityofVancouver #vanwifi is terrible. Only ever found it reliable in Yaletown.

  • trollmonkeyman Trollmonkey (@trollmonkeyman) reported

    @Shawhelp Internet outage at my place, halp!

  • shredordelete Anshuman Khare (@shredordelete) reported from St. Albert, Alberta

    @Shawhelp Sure, I will DM. But problem is not with my account but wider #StAlbert area. I want to figure out if #Shaw is the right choice for working fm home.

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported

    @Shawhelp Yes, you did. But the issue is still ongoing. Your website says there are no outages. It’s been 24 hours without service.

  • GURUG101 Gagan (@GURUG101) reported

    @Shawhelp Our internet has been down for the last 1 hr in Burnaby. Help.

  • KuddlesomKraken 🐙Casual Disaster (@KuddlesomKraken) reported

    Anyways, I'm now paying double the cost for less then half the speeds but at least @ShawInfo has competent technicians who can install network.

  • WasilukKevin Kevin Wasiluk (@WasilukKevin) reported

    @ShawInfo why can’t SHAW fix the BlueCurve issues? These issues in the backend (on the Cloud) have been going on for months and SHAW can’t fix. Every time I call support, I must escalate and waste hours of my valuable time. Should I just move to Telus????