Shaw Outage Report in Kelowna, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna, Lake Country and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
TV | |
| West Kelowna |
||
| Lake Country |
Internet | |
| West Kelowna |
TV | |
| West Kelowna |
TV | |
| Kelowna |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Marty Chan
(@Marty_Chan) reported
@Shawhelp Is there an internet outage in Forest Heights (Edmonton). I can’t connect.
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SR
(@VI_CYC) reported
@Shawhelp Why am I no longer able to view/change some advanced settings? If you don't see the 2.4 and 5 GHz WiFi settings (WiFi Mode, Channel Selection, and Channel Mode) in Advanced Settings, this means these settings are now being managed automatically to help optimize your home network
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Andrew
(@andrew00654110) reported
@Shawhelp anyone working right now? Im on the app waiting to connect to an agent. It's been 25 minutes so far, is there an outage
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Kathleen
(@WingedKeys) reported
@Shawhelp our landline is down. Maintenance was supposed to be finished 2 hours ago. What's going on? I'm in White Rock.
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l.k.w
(@heartembrace) reported
@MetalBlonde @Shawhelp Karina, do they need to run the lines from tower/pole to your cabin still? My in-laws had to pay a good amount for this as they were 2 telephone polls away from service and then had to bring it up to their house, which is a fair distance.
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TJM
(@mathews_tj) reported
@ShawInfo Too bad that with the fastest most consistent internet their #shawhelp and chat offers no help to customer same canned question don’t listen and can’t even get your name correct after they ask you for it .
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Trudvid-19
(@socialmediareb1) reported
@Shawhelp @natewu188 Hopefully it doesn’t take 24+ hours to fix this outage like it did 3 weeks ago.
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natewu
(@natewu188) reported
@socialmediareb1 @Shawhelp yup.... this is especially painful after the all day outage one a few weeks ago...
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
@sadsirensong @MsYouDoYou @Shawhelp I will say that we agreed on a price in September. It was never 5K and we knew they would have to run poles and cables. But Scott hounds this woman to get any info and she changes the price each time. And now she’s quoting 5K with no basis and it’s been 5 months and nothing.,.
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MissJaleen
(@jayjimshier) reported
@Shawhelp is Shaw having problems?