Shaw

Shaw Outage Report in Kelowna, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 02/22/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wade_ivp Wade Logan - IVP Heat & Frost Insulators (@wade_ivp) reported

    @Shawhelp my internet is down in Edmonton T6V area?

  • ProbablyCrazier Matt (@ProbablyCrazier) reported

    Gross. Try to cancel my @Shawhelp account and they force business accounts to phone in, and only avail themselves 9-5. Such wonderful customer service.

  • kaclk Kayle Clark (@kaclk) reported

    Love it when @ShawInfo calls and tries to sell me a new tv package that’s $30 more a month with less channels. Customer service is dead.

  • joe_saskatoon Joe_Saskatoon (@joe_saskatoon) reported

    @ShawTVSaskatoon @ShawInfo is therr an TV outage in #yxe...645 CST

  • DrewSurgeoner Drew Surgeoner (@DrewSurgeoner) reported

    @Shawhelp Another Shaw internet outage in the Killarney area. This is becoming all too frequent, time to explore other options ?

  • CowtwnLlamaMama 🦙 CowtownGirl Llama Mama 🦙 (@CowtwnLlamaMama) reported

    @Shawhelp I want to discontinue one cell phone we have with you under Shaw Mobile. The website not helpful and the virtual assistant is useless. Help!!!

  • catherinebarr Catherine (Cat) Barr (@catherinebarr) reported

    The service at #Shaw is actually getting worse - and we're a biz client with 3 accounts. Since Friday we've spent 14.5 hrs on the phone. Calls drop. Cannot reconnect. Four different reps have promised to call back - none have. Anyone else finding this? @Shawhelp @ShawInfo

  • karhermy Kari Herman (@karhermy) reported

    @Shawhelp hi. Is there an issue in south Calgary? I have no signal w/ my cable. Thx

  • dokken71 Kim (@dokken71) reported

    @Shawhelp Hello Jay. I’ve been on chat for 90 mins going in circles and am ready to sob. My husband died two weeks ago today after a short brutal 3 month battle with cancer after never being sick a day in his life. 2nd time in 1 mth w/worst cust svc for mom in law

  • ILoveArnieGrape Chris Kirby (@ILoveArnieGrape) reported

    @Shawhelp Our internet & TV is down, our address is 20, Somerside Grove SW, Calgary AB T2Y 3M6. Please help!?