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Shaw Outage Report in Kelowna, British Columbia

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kelowna come from postal codes V1V , V1W and V1X .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna, and Lake Country.

CityProblem TypeReport Time
Kelowna E-mail 8 days ago
Kelowna TV 17 days ago
West Kelowna TV 21 days ago
Kelowna Internet 21 days ago
West Kelowna TV 21 days ago
Kelowna Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • liamkidner
    Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DevonTarrant
    Devon Tarrant (@DevonTarrant) reported

    .. My wife works exclusively from home, and aside from that, trying to use any social media/streaming is completely garbage. (First world prob but I don’t care) @shawinfo, what gives? Do better, cause I was pretty darn close to cancelling outright and calling Telus. 🤔🤔🤔

  • MyrtleCypress55
    Stephanie Jackson ✝️🇨🇦 (@MyrtleCypress55) reported

    @Inkdeath @Shawhelp @Inkdeath what general area are you in? Mine keeps going down too in Langley.

  • SpoonFictitious
    Fictitious Spoon (@SpoonFictitious) reported

    @Shawhelp This is the second several hour outage Langley outage in the two months I’ve had your service. Maybe your equipment needs an upgrade or something? My neighbours with Telus didn’t lose their service either time.

  • YayPoptart
    Colin Pham (@YayPoptart) reported

    @fourpointsix @Shawhelp What did you do? I still don't have service?

  • gregory_nancy
    Nancy Gregory Media1 (@gregory_nancy) reported

    Hey @Shawhelp I think I just got a fake scam Shaw invoice e-mail. Who should I forward it to? Your website didn't help. Please advise.

  • BCCableGuy
    BCCableGuy (@BCCableGuy) reported

    @coffeecrew Sadly, the only thing I see in this picture is a bad digital phone terminal (DPT) installation by Victoria @Shawhelp

  • solarwolfman
    StreetWalkingCheeto (@solarwolfman) reported

    Hey @ShawInfo you want me to sign up for yr new fibre internet but won’t replace the ancient cracked cable coming into my unit. It’s slow and every time the weather changes my internet craps out. I wonder if @TELUSsupport would help me out if I jumped ship 🤔 they have fiber too

  • Cruisefan19
    John (@Cruisefan19) reported

    @Shawhelp Jut like I figured. It is now the afternoon and @Shawhelp @ShawInfo still hasn't sent me an update via DM. It's because they have no answers. #nobodys knows how to fix the problem yet I'm trapped in their #contract with #noservice. Don't get trapped like I am. look elsewhere!

  • Inkdeath
    Calice Angel 👑 froot of the poisonous tree (@Inkdeath) reported

    @Shawhelp Is it not an outage? I saw you replying to other people saying there's an outage

  • VincentDynamo
    Vincent (@VincentDynamo) reported

    @Shawhelp There is a mystery VOD charge on our latest bill. But it doesn’t say specifically what it is. And I do not recall ordering anything. Please help