Shaw outages and service status in Kelowna, British Columbia

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna, and Lake Country.

City	Problem Type	Report Time
West Kelowna	E-mail	5 hours ago
Kelowna	Internet	2 days ago
West Kelowna	Internet	6 days ago
Kelowna	E-mail	15 days ago
Kelowna	TV	24 days ago
West Kelowna	TV	28 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

• 
  Cameron Craig (@CamJCraig) reported 10 minutes ago from Kelowna, British Columbia

  @Shawhelp Ok will do. Cancel please.

• 
  Denise E (@SUPokanagan) reported 12 minutes ago from Kelowna, British Columbia

  @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

• 
  Denise E (@SUPokanagan) reported 16 minutes ago from Kelowna, British Columbia

  @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

• 
  Liam Kidner (@liamkidner) reported 29 minutes ago from Kelowna, British Columbia

  @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

• 
  Denise E (@SUPokanagan) reported 39 minutes ago from Kelowna, British Columbia

  @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

• 
  Denise E (@SUPokanagan) reported 53 minutes ago from Kelowna, British Columbia

  @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

• 
  Troy Ryder (@troyryder) reported 57 minutes ago from Kelowna, British Columbia

  @Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later

• 
  Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported 57 minutes ago from Kelowna, British Columbia

  Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

• 
  Denise E (@SUPokanagan) reported 58 minutes ago from Kelowna, British Columbia

  @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy_Barnabe (@GuyBarnabe) reported 5 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  DJ Phoenix (@DJPh03NiX) reported 6 minutes ago

  @Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.

• 
  Lori Bird (@lorianebird) reported 8 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  southpaw (@southpaws05) reported 12 minutes ago

  @Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.

• 
  It's been a slice, but I'm leaving this trainwreck (@BCReality) reported 14 minutes ago

  Hey @FP_Champagne so you allowed the Shaw/Rogers merger to happen, now there are hundreds of thousands/millions of users with no internet or phone service in many parts of Canada. What gives? Time to start giving these conglomerates LARGE fines! @ShawInfo @Rogers

• 
  Bella Bee  (@SmileyYYC) reported 15 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 16 minutes ago

  @Shawhelp my internet has been down since yesterday afternoon due to a cut cable somewhere in NW Calgary. It has supposedly been fixed yet still no internet. Tried calling twice. Not resolved. Have to wait almost a week for a technician to come fix your modem🤨

• 
  Jasmine Kaur G (@jgarcha) reported 17 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  #NoFunKevin (@the_real_krod) reported 18 minutes ago

  Trying to activate my @AppleTV from @Shawhelp has been worse than getting all 4 of my wisdom teeth pulled out at the same time. How can nobody can apparently help?!

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 20 minutes ago

  I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄