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Shaw Outage Report in Kelowna, British Columbia

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kelowna come from postal codes V1V , V1W and V1X .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna, and Lake Country.

CityProblem TypeReport Time
West Kelowna Internet 2 days ago
Kelowna E-mail 11 days ago
Kelowna TV 20 days ago
West Kelowna TV 24 days ago
Kelowna Internet 24 days ago
West Kelowna TV 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. πŸ™„ @TELUSsupport is not helpful.

  • liamkidner
    Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • zukimagic
    Zuki Majuqwana (@zukimagic) reported

    @Shawhelp Hey! Is there an outage in Vancouver? My internet has been down for the last hour or so

  • debosski
    Marcin Debowski (@debosski) reported

    @Shawhelp @BOTninja99 Terrible connection today

  • IBMninja
    Bluegoose πŸŒ»πŸ‡ΊπŸ‡¦ (@IBMninja) reported

    @Shawhelp I never asked to have it reactivated. Didn't have a new house yet. But you refused to correct the error. Then you sent it to a collections agency. What a scam. Worst customer service ever. πŸ–•

  • N1nja_Nick
    Nick (@N1nja_Nick) reported

    @IBMninja @Shawhelp I had worse customer service than that recently from Verizon. So awful that I spent several hours over a few days trying to switch back to my previous cell provider. Unsuccessfully. But @VerizonSupport is worse.

  • DefectedZephyr
    DefectedZephyr (@DefectedZephyr) reported

    @Shawhelp all of them, internet related. medicine hat area. As I am not the network holder, I cannot disclose anymore info

  • iam_charmed
    CB (@iam_charmed) reported

    @Shawhelp is your system down?

  • GehlD
    doormouse (@GehlD) reported from Edmonton, Alberta

    @Shawhelp be advised that the Equipment Guide for Shaw's Fibre+ Gateway 3.0 (XB8) is not available for the residential edmonton alberta market . i was given non accurate details about upgrading to newer equipment by ontario chat support.

  • DefectedZephyr
    DefectedZephyr (@DefectedZephyr) reported

    @Shawhelp Could you (provider, not individual), look into whether or not this is a sole problem that a solar flare could be impacting?

  • DefectedZephyr
    DefectedZephyr (@DefectedZephyr) reported

    @ShawInfo wtf is wrong with your networking? EVERY DAY I have a problem, and it's a major disturbance of my day.

  • betonicah
    betonicah (@betonicah) reported

    @Shawhelp picture and sound glitches out every few minutes and every other few minutes the screen will go black for at least a second. Tough to watch. I have rebooted everything and the problem remains. Just moved to Shaw a week ago, internet seems fine but TV is not. Any ideas?