Shaw

Shaw Outage Report in Kelowna, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Kelowna, British Columbia 01/14/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Kelowna, British Columbia

Latest outage, problems and issue reports in Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndersBSvensson x - Anders B.I Svensson (@AndersBSvensson) reported

    @Shawhelp can you confirm that as I’m only getting a quarter of the advertised service, my bill will be adjusted accordingly.

  • AmyBado Amy Bado (@AmyBado) reported

    @Shawhelp I was on hold for 1 hour and 47 minutes before getting disconnected. No resolution.

  • msmith599 malcolm smith (@msmith599) reported

    @Shawhelp Ada: my partner has been on hold for almost an hour! I’ll be using this in my Marketing classes at the U of Manitoba for poor customer service.

  • gettingthereqk Gordon Kamitomo (@gettingthereqk) reported

    @Shawhelp Just checked - internet down again

  • MDrelichman Mauricio Drelichman (@MDrelichman) reported

    Hey @Shawhelp - my two year contract is up and I get that you want me to renew it. A good way to do it would be to offer me something better and cheaper than the competition. This is your third call offering me slower service at higher prices than what @TELUSsupport has. Really?

  • khanartist9 303 | khanartist (@khanartist9) reported

    @rev0hh @Shawhelp Getting throttled seriously is the cringiest ****

  • BAskari247 Bassem Askari (@BAskari247) reported

    @Shawhelp @DeanEdmonton Not just him. Having the same issue here as well. Probably something on your guys end.

  • ClaytonBurnsPhD Clayton Burns (@ClaytonBurnsPhD) reported

    @MDrelichman @Shawhelp @TELUSsupport Once you get used to how to deal with Telus you will find their service to be of high quality. Companies and government offices should all do callback instead of having people wait on the phone. That would be one obvious improvement.

  • nwetsch NW (@nwetsch) reported

    @Shawhelp No wifi in NE Edmonton. Service has been poor and cutting in and out for days now down completely. Any ideas when it will be back up?

  • BMadasHell B Madsen (@BMadasHell) reported

    @Shawhelp I already dealt with your customer service supervisor this morning and I don't need to go hide into a DM because you don't want the public to know how much you don't value your long time loyal customers by allowing them to upgrade while in a contract.