Shaw Outage Report in Kelowna, British Columbia
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The latest reports from users having issues in Kelowna come from postal codes V1V , V1W and V1X .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
Problems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
- Internet (54%)
- TV (19%)
- Wi-fi (11%)
- E-mail (9%)
- Total Blackout (6%)
- Phone (2%)
Live Outage Map Near Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna, and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna
|
Internet | 1 day ago |
|
Kelowna
|
10 days ago | |
|
Kelowna
|
TV | 19 days ago |
|
West Kelowna
|
TV | 23 days ago |
|
Kelowna
|
Internet | 24 days ago |
|
West Kelowna
|
TV | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Kelowna, British Columbia
Latest outage, problems and issue reports in Kelowna and nearby locations:
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Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British ColumbiaWell I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia@Shawhelp Ok will do. Cancel please.
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Liam Kidner (@liamkidner) reported from Kelowna, British Columbia@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mandy (@MacMandy2) reported@Shawhelp Sent a dm a few hours ago. Been on live chat for 3.5 hours today and 3 hours yesterday, and no one is able to help us. I’m being told there is an issue with your system!?? This is ridiculous
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Dr. Kara Maloney (@DocMed_Knee_val) reported@PrangeMartin @ShawInfo @parkroyal Years of IT memes have lied to us. Turning it off and on again don't magically fix it.
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Paul of Waratah 2298 ...now over Big Pond 48N/123W (@paul_48n) reported@Shawhelp Moved to Blue Curve in early December. Has some good features but it is buggy. And it has made my Shaw email account I've had for years 'INACTIVE" ???? I know my password, is in Mac's Keychain AND iPassword App. Is mail having problems or is it our 'relationship'
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Julie Ali (@JulieYAli) reported@kootscrutinizer @Shawhelp @TELUS We checked the contract. The Shaw 300 plan says UP TO 300. So this is a built in strategy. It's difficult to work from home with this sort of poor service provision by Internet providers. We need more competition.
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YYCYaThere (@YYCYaThere) reported@Funny_Face_Guy @ShawInfo We were the same and shaw said 150 is normal speed when you pay for 300. Absolutely ridiculous.... we upgrade to fibre+gig and still have issues......
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Adi lally (@adifood1234) reported@micaelakimchi @TELUS Yep Shaw is the best I had shitty service with Telus but with @Shawhelp has really great service my service works great with Shaw never goes down.
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Dr. Ellen Weber (@ellenfweber) reported@TELUSsupport Telus just installed modem to start internet & cell service. Was told old service at @shawinfo was not stopped & they'd charge $210 to cancel. @Bell.ca also said they'd not stopped service, but unlike Shaw, Bell honored our agreement not to charge me cancelation.
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Julie Ali (@JulieYAli) reported@kootscrutinizer @Shawhelp @TELUS I'm not sure if this counts as "eligible" problems since their contract specifies that they can go up to 300. However, in my opinion this does count as poor service since the expectation is that service will be consistent and reliable during work hours at home. Why else get it?
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Jeff Meerman 🏳️🌈 (@JeffMeerman) reported@ShawInfo Worst service at Guildford Surrey - drove there, waited in line for a replacement modem, told can’t be served without a ph.tkt ¬ their problem. told to take old modem back dt because of covid That’s how they treat a customer since ‘98. Hey @TELUS want a new customer?
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Marvin Aquino (@Marvlyn) reported@ShawInfo how to you show your phone number it seems that when i call someone it always says “unknown” used the *87 *77 function doesnt seem to help