Shaw outages and service status in West Kelowna, British Columbia

Problems in the last 24 hours in West Kelowna, British Columbia

Shaw signals over the past 24 hours, with local activity from West Kelowna, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, and West Kelowna.

City	Problem Type	Report Time
Kelowna	Internet	23 days ago
West Kelowna	Internet	2 months ago
Kelowna	TV	2 months ago

Community Discussion

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Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

• 
  Denise E (@SUPokanagan) reported 9 minutes ago from Kelowna, British Columbia

  @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

• 
  Cameron Craig (@CamJCraig) reported 16 minutes ago from Kelowna, British Columbia

  @Shawhelp Ok will do. Cancel please.

• 
  Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported 20 minutes ago from Kelowna, British Columbia

  Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

• 
  Denise E (@SUPokanagan) reported 22 minutes ago from Kelowna, British Columbia

  @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

• 
  Denise E (@SUPokanagan) reported 33 minutes ago from Kelowna, British Columbia

  @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

• 
  Denise E (@SUPokanagan) reported 41 minutes ago from Kelowna, British Columbia

  @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

• 
  Troy Ryder (@troyryder) reported 42 minutes ago from Kelowna, British Columbia

  @Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later

• 
  Denise E (@SUPokanagan) reported 50 minutes ago from Kelowna, British Columbia

  @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

• 
  Liam Kidner (@liamkidner) reported 52 minutes ago from Kelowna, British Columbia

  @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sarah (@punkwich) reported 7 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  Ugabug (@MaryPChipman) reported 16 minutes ago

  @Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.

• 
  southpaw (@southpaws05) reported 17 minutes ago

  @Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.

• 
  Rick Alsop (@RickAlsop) reported 17 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  Vanessa (@Noosiekins) reported 19 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  Heldy (@HeldyCarvalho) reported 19 minutes ago

  Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

• 
  Jasmine Kaur G (@jgarcha) reported 21 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  Vanessa (@Noosiekins) reported 22 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  Marty Chan (@Marty_Chan) reported 24 minutes ago

  @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.

• 
  Rick Alsop (@RickAlsop) reported 27 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

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