Shaw Outage Report in West Kelowna, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in West Kelowna come from postal codes V4T.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Shaw
Shaw is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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TV (11%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| Lake Country |
||
| Kelowna |
TV | |
| West Kelowna |
TV | |
| West Kelowna |
||
| Lake Country |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Nelson
(@Nelson95794956) reported
@Shawhelp It’s ok I will just sit on hold for an hour just to get you turn back on the internet that you never should have turned off in the first place. You know the internet that I pay for ? Was already on hold. Was already told it’s fixed. Guess what it’s not. It still down.
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Nelson
(@Nelson95794956) reported
@Shawhelp Crooks stealing money from people. I call to tell them I’m switching companies in two weeks and you turn my internet off instantly. Go **** your self @Shawhelp @ShawInfo you thief
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
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LadyD
(@dlady2012) reported
@Shawhelp I have now been without Internet Wi-Fi and cable for almost a week. My issue was expedited and I have yet to hear a resolve. What do I have to do to get this taken care of ASAP?
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Mohamed Elshamy
(@69Meame) reported
@Shawhelp I having very poor connection since yesterday ... it's either too slow or intermittent... I am not able to work ... I live in evergreen, saskatoon
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Jennifer Rose
(@j3nnnxo) reported
Pretty annoying that @ShawInfo told me 3 weeks ago I'd be able to self install my internet at my new house now after an hour talking to tech support seems they were wrong??? Why do I bother with Shaw anymore!
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LadyD
(@dlady2012) reported
@Shawhelp Thanks, my issue was expidiated 3 days ago? Really frustrating
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Mimi Williams
(@MimiProbably) reported
Look, I'm not saying that every vendor's customer service chat function sucks *** but in my experience every single one does. Thank you to the people at @Shawhelp who answer the phone to my exasperated self. And thank you to the chat workers who tried.
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Rotcod Nikufesin (NFD, BSc, MD, FRCPC, BJCP)
(@efengudernie) reported
Looks like @Shawhelp internet is down in Edmonton.
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Jennifer Rose
(@j3nnnxo) reported
@Shawhelp The wiring is all still connected. I wasted 2 hours and got no where and now have to wait 4 days for a service tech...when the last thing I want is a stranger in my house during a pandemic.