Shaw

Shaw Outage Report in West Kelowna, British Columbia

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in West Kelowna come from postal codes V4T.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West Kelowna, British Columbia 12/01/2025 00:10

December 01: Problems at Shaw

Shaw is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail
CanadaLake Country Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrdeinstadt Michael Deinstadt (@Mrdeinstadt) reported

    @Shawhelp having issues all of a sudden error code: XRE-03090

  • THarris1519 x - Trevor Harris (@THarris1519) reported

    @Shawhelp need some help with error code xre-03090

  • gispatch 🌳+ NA (@gispatch) reported

    @ynaffit79 @Shawhelp This is becoming a joke! Shaw; get your issues fixed.

  • BrentDargis Brent D'Argis (@BrentDargis) reported

    @Shawhelp my tv has lost its connection and keeps giving me a message saying it’s having trouble. It then changes channels itself.

  • horvat2boeser Hockey Gal (@horvat2boeser) reported

    @gispatch @Shawhelp Same problem 😡😡 now I can’t get the Canucks game either

  • CaptainWreckus David (@CaptainWreckus) reported

    @shawhelp. I think you need to talk to garbage @BellMediaPR as once they stop hijacking the American channel after football, it screws up the TV channels. Regardless, time to move to Telus Optik TV & Internet this year.

  • heartembrace l.k.w (@heartembrace) reported

    @Shawhelp every single channel we want to watch is frozen. Can you tell us how to fix this? Really tired of the freezing issue you continue to have.

  • mismith403 Mitchell Smith (@mismith403) reported

    @Shawhelp keep getting XRE 03090 error. Please fix.

  • undont The Magic Schoolbus (@undont) reported

    @Shawhelp @Dbligh23 Hey Grace - get your **** together. Having all channels go down for your entire network twice in 3 hours isn’t a good look. Sorry for the obvious.

  • HBurston12 Burston (@HBurston12) reported

    @ShawInfo Thanks for the awe full service. Digital TV is either intermittent or down like it is right now. So much for a fibre connection.