Shaw

Shaw Outage Report in West Kelowna, British Columbia

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The latest reports from users having issues in West Kelowna come from postal codes V4T.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West Kelowna, British Columbia 01/12/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NatashaCadieux1 Natasha Cadieux (@NatashaCadieux1) reported

    @Shawhelp All of my data is gone. My internet has been down since midnight, it is after 5 AM

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Shaw is horrible

  • MarkHorseman Mark Horseman (@MarkHorseman) reported

    @Shawhelp Heya, Is Sherwood Park area have an outage? My neighbours and I seem to be unable to connect. Tried restarting the router and it's not helping.

  • Brian_BCX Brian Carriere (@Brian_BCX) reported

    @Shawhelp Without knowing my actual hardwired down/upload speeds, what should I expect with Giga+ Internet service? Thanks.

  • keirich Katharine Mackay (@keirich) reported

    @Shawhelp is there a problem in Beltline Calgary.

  • Brian_BCX Brian Carriere (@Brian_BCX) reported

    @Shawhelp So 90 down and 30 up is bad. Got it. My friend has Telus’ cheapest plan and gets 90/90.

  • KaiserCipi Ciprian Chiorlise (@KaiserCipi) reported

    @Shawhelp Do you see any improvement?! At this hour the shared network should provide better speed. Don’t you think?! I think that my contract with you needs to be revised or canceled. Why should anyone pay for something they don’t get?!

  • ronda_enns Wear a damn MASK 😷😷🇨🇦 (@ronda_enns) reported

    @Jordancjoc @Shawhelp But it’s happening all too often these days. Come on Shaw, we pay a lot of money for service.

  • mamadragon1977 Arlene Lai (@mamadragon1977) reported

    @Shawhelp hi could you please help me reset my wifi? I use a wheelchair and I can’t reach the box and a friend won’t be here for a while. Thanks

  • TerryPlatt5 Terry Platt (@TerryPlatt5) reported

    @StrategicThghts @TELUS @Shawhelp SHAW tried to do some "trouble shoot" with my mum. 84, dementia , can barely figure out her TV remote. Took over 3 months for SHAW to finally realize that the wires to the house were Olde (1969). They seemed to expect her to climb up the pole herself.