Shaw Outage Report in West Kelowna, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in West Kelowna come from postal codes V4T.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Shaw
Shaw is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| West Kelowna |
TV | |
| Kelowna |
Internet | |
| West Kelowna |
TV | |
| Kelowna |
Phone | |
| Lake Country |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Justin
(@JustinLambertj) reported
@Shawhelp Is there an internet outage in NW Calgary?
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🧘🏻♀️📿
(@s_ram07) reported
@Shawhelp is there an outage by 93 and 123A st Surrey?
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Dekks "Stream Dog" Shepherd #BlackLivesMatter
(@DekksShepherd) reported
@Shawhelp is a GIGANTIC waste of time and money I've been fighting these idiots tooth and nail over the span of 3 weeks just to get a nicer way of saying "We're not fixing the issue, quit streaming so we don't look bad" You should be sued, you sorry waste of internet bandwidth
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Jen
(@onthetracksjen) reported
@Shawhelp is there an outage in Surrey I cannot get to internet and tv seems down too Shaw website won’t load either to see outages
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henaramay
(@henaramay) reported
@Shawhelp we are without internet since Monday because Shaw customer service cannot update a serial number! Been to the store and spent hours talking to their unhelpful customer service. Been in a queue with backend support who were supposed to fix it in 24 hrs but did nothing!
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Jay Heethuis-Dubois
(@heethuisjay) reported
Disappointed in @Shawhelp for charging a cancellation fee after being with them for nearly 14 years and moving to a town that Shaw doesn’t service. if you don’t want to people to leave how about you service an entire province #neveragain #avoidshawinternet #shaw
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LesterBenzBrewing
(@lesterbenz) reported
Hey @Shawhelp , are you guys having any issues with cable tv in deep south Calgary ? Seems pretty spotty at the moment. Tried all the normal reboot cable box etc
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PhoShoh
(@PhoShoh) reported
@shawhelp internet is down in Surrey, would appreciate an update
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millennial3
(@millennial33) reported
@Shawhelp I called yesterday to ask about my internet not working. The earliest they could send an agent to help was Saturday. Wtf, there are literal agents available until Saturday?
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Save YYC Common Sense Proud Grassroots Patriot
(@DaveKotsibie) reported
@Shawhelp Thanks, maybe #Shaw could hire the App programmers at Crave, Netflix, CBCGem, AmazonPrime, CTV, etc. because they seem to be able to do it with no problems.