Shaw

Shaw Outage Report in West Kelowna, British Columbia

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The latest reports from users having issues in West Kelowna come from postal codes V4T.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West Kelowna, British Columbia 01/16/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp I try to be patient with this stuff lol... Support made my internet worse then just fell back onto needing the tech to fix it. I know the tech is needed but a week out? That's pretty sad, especially since they were just here.

  • BethMcKinley Beth McKinley (@BethMcKinley) reported

    OK @Shawhelp , what is going on? No TV, says "no signal" in SE Edmonton. No banner of error on account, tried to contact on line help agent and have ended up with "an unexpected error has occurred"???

  • FerrierPhotog Chris Ferrier (@FerrierPhotog) reported

    @TELUSsupport is the @telus tv + app fixed yet? I had surgery and am in bed and was DEPENDING on this app to work! Nothing but problems since switching from @ShawInfo

  • Bruce_Toews Bruce Toews (@Bruce_Toews) reported

    @Shawhelp I got an error, which I will send in my next tweet, when trying to test the account settings. When I'm able to log in to Shaw OPN this error doesn't happen. When I'm on any other wifi network, it's a problem 99.9% of the time. My main account doesn't have the problem anywhere.

  • LilMoserGaming Stinky Man (@LilMoserGaming) reported

    @Shawhelp Your wifi is hot garbage

  • DanBsTempID Dan (@DanBsTempID) reported

    @Shawhelp They're is nothing to look into anymore, as I said, its been fixed, no more issue

  • Ministickmom Melody A (@Ministickmom) reported

    @Shawhelp no wifi ..started at 1:30 last night...pls help!

  • StarpunkGame Starpunk® (@StarpunkGame) reported

    @SaskTelSupport Coming up on 12 hours.. Came from @Shawhelp in BC. Outages through cut lines, lightning strikes, snow and hail storms; never in 20 years have they taken this long to repair. What exactly did you do to your lines?!

  • closetofree michelle (@closetofree) reported

    @Shawhelp I pay for crave through TV service add-on but was wondering if I could watch it on other devices too? Thx

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp Spent almost 2 hours with support from having internet with intermittent lag spikes/slow internet. To having no internet and then then stating that I have to wait a week for a service tech. A tech was here a week ago and now I get to spend another week without internet.