Shaw

Shaw Outage Report in West Kelowna, British Columbia

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The latest reports from users having issues in West Kelowna come from postal codes V4T.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West Kelowna, British Columbia 11/05/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, Lake Country and Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna E-mail
CanadaLake Country Internet
CanadaWest Kelowna TV
CanadaWest Kelowna TV
CanadaKelowna Wi-fi
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • NicelyNabil Hanker and Chief (@NicelyNabil) reported

    Ok, not sure what to do. Need help. Have to choose for TV and Internet between Shaw and Telus. What to do? RT for a better sample. @ShawInfo @TELUS

  • philanthrochick Rachel (@philanthrochick) reported

    @Shawhelp is On Demand down in Vancouver? I can’t access it—getting an error message.

  • LoverofXFiles DarkWizard (@LoverofXFiles) reported

    @Shawhelp new customer, one week. In one week I've spent countless hours on the phone with multiple issues. I've asked to speak to a Supervisor, I was just put on hold for 2 hrs. Cant wait anymore. Please tell me how to have a supervisor call me?

  • shelbyae Shelby Lou Who (@shelbyae) reported

    @Shawhelp So is pixelation and audio dropping is the norm for your cable service now then?

  • LRizzles Lindsey Ross (@LRizzles) reported

    @Shawhelp hi we have a blue curve modem and we’re experiencing a lot of connectivity issues. Our devices continue to say our network is not secure and that we need to switch to WAP2 (AES) from what Apple says we have which is WAP2 (Tik). Would this cause our connectivity issues?

  • nockturnalguy theschoolofhardnocks (@nockturnalguy) reported

    Hey @VMediaTV, our Internet went down 3x today. Spent 40 min on hold this last time. Wound up signing up for @ShawInfo while I waited. I guess you shouldn't have cheaped out on support?

  • ____zyy z. (@____zyy) reported

    (833)793-1026 keeps calling me but NEVER leaves voicemail. I called them back today to see who they were - it was just Shaw wanting get feedback from their customers. @Shawhelp @ShawInfo I feel like you can do better than this. Maybe don’t harass your customers with phone calls?

  • NicelyNabil Hanker and Chief (@NicelyNabil) reported

    @Shawhelp Bias here isn’t an issue, but value, price, quality, and speed are.

  • agreatgadsby Tammy❤ANTIFA❤Sloan (@agreatgadsby) reported

    @Shawhelp I am so pleased with my service and even more so about my bill! I am saving about $255/mth!

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?