Shaw

Shaw Outage Report in West Kelowna, British Columbia

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The latest reports from users having issues in West Kelowna come from postal codes V4T.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West Kelowna, British Columbia 03/31/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaKelowna Internet
CanadaWest Kelowna TV
CanadaKelowna Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • troyryder Troy Ryder (@troyryder) reported from Kelowna, British Columbia

    @Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • drcru Anton (@drcru) reported

    @Shawhelp I have a service appointment today but my cell is on Rogers and they're down. Will technician still arrive at house?

  • adifood1234 Adi lally (@adifood1234) reported

    @Shawhelp Hey there do you guys have an outage in Abbotsford? Internet doesn’t seem to be.

  • baseball_layne Layne Douglas (@baseball_layne) reported

    Hey @Shawhelp is internet down or just me in #yyc ?

  • WineOClock4 Diane Norelle (@WineOClock4) reported

    @Shawhelp Where is my Internet?!?! There's an Oiler Game! WTF! #SENDHELP

  • NapsAndSarcasm Napping until vaccinated 😷 (@NapsAndSarcasm) reported

    @TazandGiosmom @Shawhelp The pod in my pic has a port at the top. Wonder if that's what they were promising you and never delivered on. And yeah, the modem and boxes are great in a bungalow or apartment. Absolutely useless in multilevel homes.

  • TazandGiosmom Anne M (@TazandGiosmom) reported

    @NapsAndSarcasm @Shawhelp I was actually messaging shaw earlier -my blue curve service sucks upstairs and couldn’t get my tv to work. Now this.

  • AGirlWithAPen Ronda Payne (Eyben) (@AGirlWithAPen) reported

    Wow @Shawhelp #alltimeworst customer experience ever. 3 days to fix my internet during covid? I can't work anywhere else. And you won't call me to resolve. Only email. Brilliant since I don't have internet access.

  • CGYRed Red (@CGYRed) reported

    @Shawhelp Sportsnet 1 is down? was watching the Flames game and now I have the coloured bars screen.

  • JacqOutOfTheBox JacqsIsSickOfTheUCP (@JacqOutOfTheBox) reported

    @AboutRogers What an absolute joke - and you're going to buy @Shawhelp which just makes me wonder what kind of junk service I'll then look forward to with internet 🧐🤬😤

  • mcmanus17 D McManus (@mcmanus17) reported

    @Shawhelp are you having internet issues?? My router is working fine but internet is completely out.