Shaw outages and service status in West Kelowna, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and TV.
- The most recent signal from this area was received Apr 9, 1:29 PM EDT.
- E-mail (40%)
- Internet (40%)
- TV (20%)
The latest reports from users having issues in West Kelowna come from postal codes V4T and V1Z .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna, and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna
|
5 days ago | |
|
Kelowna
|
Internet | 7 days ago |
|
West Kelowna
|
Internet | 12 days ago |
|
Kelowna
|
20 days ago | |
|
Kelowna
|
TV | 30 days ago |
|
West Kelowna
|
TV | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
-
Liam Kidner (@liamkidner) reported from Kelowna, British Columbia@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
-
Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
-
Denise E (@SUPokanagan) reported from Kelowna, British Columbia@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
-
Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia@Shawhelp Ok will do. Cancel please.
-
Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British ColumbiaWell I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
-
Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
Troy Ryder (@troyryder) reported from Kelowna, British Columbia@Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later
-
Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
Denise E (@SUPokanagan) reported from Kelowna, British Columbia@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Jacob Tecson (@Jacob_Tecson431) reportedI’ve been with @Shawhelp for about 4 Years and haven’t had any issues until @Rogers took over. Absolutely the worst internet service ever, the customer service team are very impatient, and the prices are terrible. I am a Rogers user and do not recommend anyone to use @Rogers
-
Mat Thomas (@EmptyUK) reported@Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?
-
Jenn (@jskapin) reported@Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with
-
Rudy Regehr (@rudyrepressed) reported@ShawInfo what is going on with your customer support?! i called and waited to talk to billing for over 2 hours only to have the IVR eventually tell me there was just too many people waiting and then hung up on me. so i went to chat instead and there's 132 people ahead of me!
-
Don T Beakunt (@truebusterflash) reported@Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?
-
Dave (@Danrek77) reported@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
-
AndorianIP(AiP)🐍 (@AndorianIP) reported@Shawhelp Yeah doesn't help with work. Seriously frustrating!
-
Sanjeev Lal (@Sanjeev_Lal72) reported@Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?
-
Rick Alsop (@RickAlsop) reported@Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.
-
Release the files (@BlackBlazeE) reportedDue to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.