Shaw outages and service status in West Kelowna, British Columbia

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Shaw generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.

Internet (33%)
Wi-fi (33%)
TV (33%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 22, 10:20 PM EDT	0	0
May 22, 10:40 PM EDT	0	0
May 22, 11:00 PM EDT	0	0
May 22, 11:20 PM EDT	0	0
May 22, 11:40 PM EDT	0	0
May 23, 12:00 AM EDT	0	0
May 23, 12:20 AM EDT	0	0
May 23, 12:40 AM EDT	0	0
May 23, 1:00 AM EDT	0	0
May 23, 1:20 AM EDT	0	0
May 23, 1:40 AM EDT	0	0
May 23, 2:00 AM EDT	0	0
May 23, 2:20 AM EDT	0	0
May 23, 2:40 AM EDT	0	0
May 23, 3:00 AM EDT	0	0
May 23, 3:20 AM EDT	0	0
May 23, 3:40 AM EDT	0	0
May 23, 4:00 AM EDT	0	0
May 23, 4:20 AM EDT	0	0
May 23, 4:40 AM EDT	0	0
May 23, 5:00 AM EDT	0	0
May 23, 5:20 AM EDT	0	0
May 23, 5:40 AM EDT	0	0
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0
May 23, 11:20 AM EDT	0	0
May 23, 11:40 AM EDT	0	0
May 23, 12:00 PM EDT	0	0
May 23, 12:20 PM EDT	0	0
May 23, 12:40 PM EDT	0	0
May 23, 1:00 PM EDT	0	0
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0
May 23, 9:20 PM EDT	0	0
May 23, 9:40 PM EDT	0	0
May 23, 10:00 PM EDT	0	0
May 23, 10:20 PM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna, and Regional District of Central Okanagan.

City	Problem Type	Report Time
Kelowna	Internet	10 days ago
Kelowna	TV	16 days ago
Kelowna	Wi-fi	21 days ago
West Kelowna	Internet	1 month ago
Regional District of Central Okanagan	Internet	1 month ago
West Kelowna	E-mail	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

Liam Kidner (@liamkidner) reported 14 minutes ago from Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
Denise E (@SUPokanagan) reported 19 minutes ago from Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
Denise E (@SUPokanagan) reported 40 minutes ago from Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
Troy Ryder (@troyryder) reported 42 minutes ago from Kelowna, British Columbia
@Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later
Denise E (@SUPokanagan) reported 42 minutes ago from Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
Cameron Craig (@CamJCraig) reported 44 minutes ago from Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
Denise E (@SUPokanagan) reported 53 minutes ago from Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported 58 minutes ago from Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
Denise E (@SUPokanagan) reported 58 minutes ago from Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Summer (@snowyday15) reported 10 minutes ago
@Shawhelp Its up, but its very slow
🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported 11 minutes ago
@Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems
bc_2027 (@bc_2030_vision) reported 12 minutes ago
@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
Dave (@Danrek77) reported 12 minutes ago
@Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.
Guy_Barnabe (@GuyBarnabe) reported 13 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 17 minutes ago
@Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.
Rick Alsop (@RickAlsop) reported 19 minutes ago
@Shawhelp I an not a Rogers customer. They have no idea who i am.
Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 19 minutes ago
@slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 22 minutes ago
@Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.
Eden☦️ (@eden14900) reported 23 minutes ago
@Shawhelp Outage issues in north haven