Shaw

Shaw Outage Report in West Kelowna, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West Kelowna, British Columbia 02/09/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna TV
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FrozenPrince14 Eric (@FrozenPrince14) reported

    Hey @Shawhelp ! I pay a ton for NHL Center Ice and the feed keeps freezing. Fix it or @TELUSsupport will when I switch.

  • realtokmer Tokmer (@realtokmer) reported

    @ShawInfo If only your service wasnt **** maybe my friends and i would be able to play together without lag

  • Calgary_Bigfoot Calgary Bigfoot (@Calgary_Bigfoot) reported

    @Shawhelp anyone else in #Acadia reporting internet connectivity issues?

  • DeadmanEmsland 👻DeadmanEmsland (@DeadmanEmsland) reported

    @Shawhelp Been down that route already this last month. All I hear is more “sorry our techs are working on it” and “ we’ve sent an email out to them to get back to you”. Time and time again. Still nothing.

  • ingridpolini Ingrid T. Polini (@ingridpolini) reported

    @Shawhelp Hi! There was a outage in Langford (BC) all day and has been marked as solved tonight, but me and other users are still unable to connect! any idea when the issue will be solved?

  • deestazzy Dee Duquette (@deestazzy) reported

    @Shawhelp Outage in Drayton Valley how much longer? And don't give me the white wash talk. Be real and explain what's occurred and why it's taking so long to repair? Thank you

  • DPernitsky Dustin (@DPernitsky) reported

    @Shawhelp I’ve reset it multiple times, probably at least once a week and the problem persists.

  • DeadmanEmsland 👻DeadmanEmsland (@DeadmanEmsland) reported

    Hey @ShawInfo @Shawhelp can you make a collective effort and not have my internet go from bad to worse in over a month. Tired of dealing with this BS.

  • albertarulez Matt (@albertarulez) reported

    @Huphoi1 @Shawhelp Best there is. I have NEVER had a problem with Shaw help. Unlike the USELESS Telus goofs

  • ShaunGl Shaun aka Glassy (@ShaunGl) reported

    @munch34m @Shawhelp Funny, 7 others told me the same damn thing. Modem swap out, that’s it.