Shaw Outage Report in West Kelowna, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
The latest reports from users having issues in West Kelowna come from postal codes V1Z.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Shaw
Shaw is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
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| Kelowna |
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| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Corrinne Wolcoski
(@wolcoski) reported
@Shawhelp still no reply or help#over 24hrs@later
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Corrinne Wolcoski
(@wolcoski) reported
@Shawhelp submitted request, call back and emailed @ShawInfo @Shawhelp wanted my bill that more than doubled in cost fixed but now i want to cancel service #hadenough #crtc #shawinternet
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Justin Nomura aka @VanCity_J_NO
(@Justin_Nomura_) reported
@Shawhelp $150/month for this service? I think I will change to @TELUSsupport
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Justin Nomura aka @VanCity_J_NO
(@Justin_Nomura_) reported
@Shawhelp Thanks for the response but I think your company should have one person to make sure it is correct. Do no lay blame on broadcasters. Also why show blackout channels, why not just delete them? I look forward to watching a game in Toronto and when time comes it is blacked out.
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justin
(@justjustintwts) reported
@Shawhelp Hey Devon. You seem pretty defensive. Can you explain to me then why Shaw can’t offer 1g+ fibre upload and download? I’ll hang up and listen.
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Marlana 🇺🇦🇨🇦
(@UkraizyCanadian) reported
@timpostie @GlobalBC That's the problem with using a horrible song in a commercial. I know it's an ad for Shaw (@ShawInfo?), but that's about it. So much for getting our attention. I don't care what it's for. Just the first few notes listening to that, we always switch the channel.
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
I'm so sick of exploitative companies like @TELUS. I pay 120$ a month for internet and the service I receive is terrible. My internet has been down for 13 days now and they've done absolutely nothing to help me. I think it's time make the switch to @ShawInfo
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Cherry 🍒
(@HeyItsCherrry) reported
@Shawhelp Lmfao all jokes aside, you probably just fixed like 1/3 of the problems that would have come in.
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♥ Cassi Redhead ♥ Model - Blogger ♥
(@Cassi_model) reported
@Shawhelp But for 5 yrs the haven't help and now you think they can?
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Jonathan @floatingLomas@mstdn.ca
(@floatingLomas) reported
@ShawInfo your Shaw mobile customer service team is abominable. I’ve never been so patronized, and misled. Also how ******** can you not move a phone number from one Shaw Mobile account to another?? Garbage.