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Shaw

Shaw Outage Report in West Kelowna, British Columbia

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in West Kelowna come from postal codes V4T .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna, and Lake Country.

CityProblem TypeReport Time
West Kelowna Internet 14 hours ago
Kelowna E-mail 9 days ago
Kelowna TV 19 days ago
West Kelowna TV 22 days ago
Kelowna Internet 23 days ago
West Kelowna TV 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport Itโ€™s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. ๐Ÿ™„ @TELUSsupport is not helpful.

  • liamkidner
    Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 10piepiek
    PK (@10piepiek) reported

    @Shawhelp @Shawhelp how can I get service Beyond a technician coming to my house? I have a recurring issue with my Wi-Fi and internet, and I think the source of issue is not the wiring within my house but outside. So I would like someone to check on that.

  • BoomerMia
    Pat (@BoomerMia) reported

    @Shawhelp Please make sure the world juniors hockey games today donโ€™t have the same issues as yesterday. People that were watching TSN on Telus had no issues customers with shaw did

  • Husky121212
    DN Paradis (@Husky121212) reported

    @Shawhelp any known issue with service in Sault Ste Marie? Multiple channels freezing or going black since yesterday.

  • yaramoon20
    Iman ๐Ÿฆ‹ (@yaramoon20) reported

    @KelvinJohn15 @KrishnaBhatraju @Shawhelp They know nothing about customer service all what they are good for is sending bills, ๐Ÿฅด

  • ssamuellccruzz
    Sam Cruz (@ssamuellccruzz) reported

    @Shawhelp Its been over 24 Hours of no @CSGO because internet is down in surrey... Im naseous, shaking having vivid images of being 1tapped through a smoke... Look what youโ€™ve done to me @Shawhelp

  • imnotclaire
    โ›”๏ธ๐—ฐ๐—น๐—ฎ๐—ถ๐—ฟ๐—ฒ ๐ŸŒปโ›”๏ธ (@imnotclaire) reported

    @Shawhelp No service for more than 24hours now. Missed A LOT. Will we be compensated for our losses @Shawhelp? ๐Ÿ™„๐Ÿ˜ฉ What a way to start the first work week of the year๐Ÿ™„ Thank goodness for my mobile data ๐Ÿ˜ฉ #ShawSurreyOutage

  • motleychew88
    Matt (@motleychew88) reported

    @Shawhelp No I'm going to cancel and go with another company. Whether you look into it or not your services are sub-par at best. TV always intermittent and pixelating, internet always lagging... been this way for years even after troubleshooting and I've tried to stay loyal, but no more.

  • 10piepiek
    PK (@10piepiek) reported

    @Shawhelp how can I get service Beyond a technician coming to my house? I have a recurring issue with my Wi-Fi and internet, and I think the source of issue is not the wiring within my house but outside. So I would like someone to check on that.

  • CNeathway
    Cheryl Neathway (@CNeathway) reported

    @imnotclaire @Shawhelp Same here...and I actually had to converse with my family! But, they seem nice. Seriously though, over 24 hours, this is ridiculous! Telus has my mobile service, perhaps it's time to do a total shift. Get it together Shaw. #ShawSurreyOutage

  • therabidpickle
    Jonathan (@therabidpickle) reported

    @Shawhelp Having connection issues over last couple months throughout house. Constantly having to change WiFi Channels. Would think this is required with internet 500.