Shaw Outage Report in West Kelowna, British Columbia
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The latest reports from users having issues in West Kelowna come from postal codes V4T.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna, Lake Country and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
TV | |
| West Kelowna |
||
| Lake Country |
Internet | |
| West Kelowna |
TV | |
| West Kelowna |
TV | |
| Kelowna |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Troy Ryder
(@troyryder) reported
from
Kelowna, British Columbia
@Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Unusual Suspect
(@BootsNCatzz) reported
@bacon_darth @Shawhelp Having the same problem. Internet is down south east Edmonton.
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Douglas W. Judson
(@dwjudson) reported
There’s been a community-wide @ShawInfo internet outage in @fort_frances today, meaning professional productivity has ground to a halt citywide.
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Kris Meador
(@meadorsmusings) reported
@Shawhelp My SHAW services are down. I’ll dm you my account number. #yeg
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David, a regular truck guy.
(@yegDavid) reported
If I have to work from home, and my ISP has an outage for an hour, preventing me from working, can I expect to see a credit for my hourly rate on next month's bill? Asking for Southeast Edmonton. @Shawhelp
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Angie M
(@storyofangie) reported
@Shawhelp - 2 hours, internet down and no updates at all to the link provided to other customers in SE #yeg Can you please get us an update??
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Gordon Jewsbury VE7JBY
(@gordtgr) reported
from
Prince George, British Columbia
@Shawhelp The system did its own self reboot and came back on so at the moment it is working again. So it was down for a couple hours.
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Kayle Clark
(@kaclk) reported
Especially in the age of covid, internet is a required utility. That @Shawhelp hasn’t given any information or any ETA on a fix 2 hours after a problem (and it’s actually 2.5 hours since my internet went out) is very troubling. It’s definitely bad customer service.
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Arpit Sandhu
(@arpitsandhu97) reported
@Shawhelp any timeline on when the fix in SE Edmonton will happen?
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Unusual Suspect
(@BootsNCatzz) reported
@Shawhelp is internet down in Edmonton?
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Nicole Marie
(@Nicolezand) reported
@Shawhelp I've sent you a dm, is there any known issues with Bluecurve tv this morning? I can't get into my account.