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Shaw Outage Report in West Kelowna, British Columbia

Why is my Shaw service not working?

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The latest reports from users having issues in West Kelowna come from postal codes V4T .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: West Kelowna, Kelowna, and Lake Country.

CityProblem TypeReport Time
West Kelowna Internet 32 minutes ago
Kelowna E-mail 9 days ago
Kelowna TV 18 days ago
West Kelowna TV 22 days ago
Kelowna Internet 22 days ago
West Kelowna TV 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • liamkidner
    Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Daggerville
    Daggerville (@Daggerville) reported

    @CaseyBratPack @Shawhelp Yup, having the same issues.

  • BrowntoBure
    BrowntoBure (@BrowntoBure) reported

    @nicarellano @Shawhelp Already had internet for years. Just spoke with Telus. Like 40 dollars less than what I've been paying for **** I actually watch and 4k.

  • Mitchell_Cal
    Mitchell Cal (@Mitchell_Cal) reported

    @Shawhelp our internet is not working, are there any known outages in the Lower Mainland?

  • LilMissRed96
    Ashley Hall (@LilMissRed96) reported

    Hey @Shawhelp your site says SW calgary has outages today, can you specify what communities? Seem to be having wicked issues here and just want to make sure that its only cause that.

  • EmFilmFan
    Emma (@EmFilmFan) reported

    @Shawhelp My mom has been trying to get a hold of you for a week. Today she was waiting on the phone for 2 hrs & the call was disconnected. Then another hr & was disconnected again. What would be the best way to get a hold of you? This is a time sensitive issue. Thank you! :)

  • therabidpickle
    Jonathan (@therabidpickle) reported

    @Shawhelp hi there. I’ve sent a DM to extension from yesterday’s attempt to fix router/WiFi issues. We are having even more issues today than we were.

  • princessxluvs
    lol (@princessxluvs) reported

    @Shawhelp i’ve been without full access to my cable since december 30th. i’ve talked to 15+ agents since then and had a technician come out to take a look at everything. promise after promise to fix it, nothing has improved. i was even sent a new cable box and NOTHING

  • wrmork
    Wendell Mork (@wrmork) reported

    @Shawhelp I have no internet either, though all my devices show connected, network diagnostics can't find an issue!

  • RobOatway
    Oatsey (@RobOatway) reported

    @Shawhelp Can you direct me to Shaw satellite on Twitter??? Multiple calls to Shaw service/support has resulted in the same tag line being spewed: “speaking to our partners about it”. Puck drop on the season is in one week. 🤨 @NHL you want more revenue? You want to grow the game? FIX THIS

  • pfak
    Peter (@pfak) reported

    @KoorikiFox I requested a call back from a supervisor from @Shawhelp and it never happened. The tech that did this should be written up. Horribly unacceptable sloppy, unauthorized and lazy work.