Shaw outages and service status in West Kelowna, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Shaw Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Troy Ryder (@troyryder) reported from Kelowna, British Columbia@Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British ColumbiaWell I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Liam Kidner (@liamkidner) reported from Kelowna, British Columbia@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia@Shawhelp Ok will do. Cancel please.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Jonathan (@jonismrnibs) reportedI miss the coaxial days. Live sports are delayed so bad that sports apps notifications go off first @Shawhelp
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Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported@Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.
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Ugabug (@MaryPChipman) reported@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.
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bc_2027 (@bc_2025_vision) reported@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
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R@X (@RiseN_Guard) reported@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!
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Marty Chan (@Marty_Chan) reported@Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.
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Ugabug (@MaryPChipman) reported@Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.
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Lori Bird (@lorianebird) reported@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!