Shaw Outage Report in West Kelowna, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in West Kelowna come from postal codes V4T.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (20%)
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Wi-fi (10%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
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| Kelowna |
TV | |
| West Kelowna |
TV | |
| Kelowna |
Internet | |
| West Kelowna |
TV | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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DJ
(@DJLittleDipper) reported
@Shawhelp @DPooleAB Shaw, why are you now pretending this is a new issue? We shouldn’t need to DM you.
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Greggers
(@greggers04) reported
Pretty disgusting the monopoly on telecommunications in Canada. @PierrePoilievre Also never deal with @Shawhelp worst customer service ever.
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fuygawkstwelve5
(@fuygawkstwelve5) reported
@Laydee_El @Shawhelp Someone lit a garbage can on fire behind an ally near sait last night - that garbage can lit the power line pole on fire and burned all the power - shaw - Telus lines. From the current traffic on 16th it looks like crews are working to repair. #alwaysonafriday #shaw
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J. Scott-McQueen
(@rocketboot) reported
@Shawhelp I've been keeping an eye out for updates on your website, and they're pretty scarce. I understand that the repairs will take time, but it would be nice to have something to reference. Even knowing what the issue is would help, right now your customers have nothing to go off.
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Judi Hadden
(@GyroJH) reported
@shawinfo @CTVCalgary are you paying my data bill for this month? Don’t mind paying fees for service. Expect refund for no service. Thank you. #fareisfair
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🌤️CalgaryBluesky 🇨🇦🇸🇰 ♥️💉💉💉🤬Shaw
(@CalgaryBluesky) reported
@Laydee_El @Shawhelp Shaw sucks. They installed a new line, within a few hours ruining my view, so when they want to work fast they sure can.
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L.H. Kirkland 🇨🇦 🇺🇦
(@LHKirkland1) reported
Shaw internet and cable in my part of NW Calgary just came back on after a 17 hour outage - way too long an outage @ShawInfo! And the first thing we saw on our tv as it came back was an ad from Shaw about reliable service- kind of galling!
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Alexis Somers
(@Kitsune__Alexis) reported
Okay @ShawInfo, I think this service outage has gone on long enough. I've used half of my allotted monthly data plan alone tonight while my landlord's home service has been down. #ServiceOutage #ShawSUCKS
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CindyClawford🐈
(@ASharpclaw) reported
@jerrylaboss @Shawhelp Mine has been down since 5am yesterday. Ridiculous.
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Leon Kisaragi
(@DavisMoors) reported
@Shawhelp Come on Shaw it 9pm I been resetting my modem all day, give me back my ******* wifi!, Every Saturday this happens, like seriously I'm getting tired of paying for a **** service, ******* overpricing me too, it getting too hard to keep up payment