Shaw

Shaw Outage Report in West Kelowna, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West Kelowna, British Columbia 10/18/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna TV
CanadaKelowna E-mail
CanadaKelowna Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BarbaraKopen Barbara K (@BarbaraKopen) reported

    @Shawhelp How long will VOD be down error 64417. been about a week now. see DM

  • NateWatts44 Nathaniel Watts (@NateWatts44) reported

    @Shawhelp hey Shaw help! My pc can’t connect to the internet, but my wifi works, are you able to help?

  • Veldex Jordan (@Veldex) reported

    @Shawhelp estimated time on the fix for Winnipeg?

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp No reported maintenance or outage in my area. Internet is terrible because Shaw is terrible.

  • CiaaraC Ciaara (@CiaaraC) reported

    @Shawhelp Leduc business service has been intermittent for 2hrs now and it is impossible to get any work done! What's going on??

  • JamesLeduke James LeDuke 🐧 (@JamesLeduke) reported

    @Shawhelp Is there an issue with the internet?

  • TheOtherNiki Niki (@TheOtherNiki) reported

    @Shawhelp Your callback service is broken (has been all week). Asks if you want a callback, says wait time is (ie. 60 minutes). When you approve the callback and hang up, it calls you back immediately, says you're now #1 in the queue, but still makes you wait on hold for an hour.

  • rocko_ca Trev (@rocko_ca) reported

    @jodyvance @ShawDirect That sucks , I have a modem I need to ship back to @Shawhelp , bet ya I could have shipped it to you faster .

  • T_is_for_tips Asmith (@T_is_for_tips) reported

    @Shawhelp internet in Hawkwood not working

  • AndisonSullivan Egg (@AndisonSullivan) reported

    @Shawhelp Why has Shaw never delivered speeds even remotely close to what was advertised? I've used this service in multiple locations in my area but it's always been the same. Shaw is incapable of providing those speeds and they'll do everything they can to blame the slow connection on u