Shaw outages and service status in West Kelowna, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 7, 11:37 PM EDT.
- Internet (50%)
- Wi-fi (25%)
- TV (25%)
The latest reports from users having issues in West Kelowna come from postal codes V4T .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna, and Regional District of Central Okanagan.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna
|
TV | 2 days ago |
|
Kelowna
|
Wi-fi | 6 days ago |
|
West Kelowna
|
Internet | 22 days ago |
|
Regional District of Central Okanagan
|
Internet | 23 days ago |
|
West Kelowna
|
1 month ago | |
|
Kelowna
|
Internet | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Shaw Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia@Shawhelp Ok will do. Cancel please.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Liam Kidner (@liamkidner) reported from Kelowna, British Columbia@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Troy Ryder (@troyryder) reported from Kelowna, British Columbia@Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later
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Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British ColumbiaWell I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ugabug (@MaryPChipman) reported@Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did
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O.A (@dae_j01) reported@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
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Tyler ❄☕☃ (@Valomir) reported@Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.
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Lindsay I.R Wiebe (@LindsayWiebeRD) reportedWell, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
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bc_2025 (@bc_2025_vision) reported.@Shawhelp is #Shaw help gone ...
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Shari O'Neill (@ShariONeill12) reported@Shawhelp is the internet down in Anmore along East Road? No connection happening.
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Alex Snow (@Geodude96) reported@Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.
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Marty Chan (@Marty_Chan) reported@Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.
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Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported@Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.
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️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported@ShawInfo @Rogers Things got worse. Especially your customer service.