Shaw outages and service status in West Kelowna, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- Internet (80%)
- E-mail (20%)
The latest reports from users having issues in West Kelowna come from postal codes V4T and V1Z .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: West Kelowna, Regional District of Central Okanagan, Kelowna, and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna
|
Internet | 12 days ago |
|
Regional District of Central Okanagan
|
Internet | 13 days ago |
|
West Kelowna
|
20 days ago | |
|
Kelowna
|
Internet | 22 days ago |
|
West Kelowna
|
Internet | 26 days ago |
|
Kelowna
|
1 month ago |
Community Discussion
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Shaw Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia@Shawhelp Ok will do. Cancel please.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British ColumbiaWell I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Troy Ryder (@troyryder) reported from Kelowna, British Columbia@Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Liam Kidner (@liamkidner) reported from Kelowna, British Columbia@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Tomnado (@Tomuhthy) reported@Shawhelp is there a reason why the internet is not working in the north Burnaby area
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Jason Silver (@Da_Big_Dogg) reported@Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reportedHey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.
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Bella Bee (@SmileyYYC) reported@Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that
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Vanessa (@Noosiekins) reported@Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.
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Ugabug (@MaryPChipman) reported@Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed
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Shari O'Neill (@ShariONeill12) reported@Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.
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TC-VAN (@RageGeist) reported@Shawhelp Yes I am still without service
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DJ Phoenix (@DJPh03NiX) reported@Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.
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Dave (@Danrek77) reported@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service