Shaw

Shaw Outage Report in West Kelowna, British Columbia

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The latest reports from users having issues in West Kelowna come from postal codes V4T.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West Kelowna, British Columbia 03/29/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaKelowna Internet
CanadaWest Kelowna TV
CanadaKelowna Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JPMainville1 JP Mainville (@JPMainville1) reported

    @Shawhelp how do we get compensation for today's loss of service? We were without TV, internet and phone. Our security system is also dependent on the phone and was not functional as a result of the outage.

  • BrandonNDannaC Twizted3 (@BrandonNDannaC) reported

    @Shawhelp any word on restoration of service yet?

  • delegara Noa @ RIP my sweet angel (@delegara) reported

    @Shawhelp I'm trying to talk to tech support and they're claiming there's no outage in my area.

  • dbgriffin Doug Griffin 🇨🇦 🏳️‍🌈 (@dbgriffin) reported

    @Shawhelp I was told by your tech support chat 1 hour ago that there WAS a known outage in our area that "they are looking into it". Could you get your stories straight please? I'm working from home and if you can't provide access I need to get access through someone else.

  • raghavahuja04 raghav ahuja (@raghavahuja04) reported

    @Shawhelp is edmonton area outage going to be fixed anytime today??? I am still in the first 10 day trial period of my shaw wifi connection and seriously considering switching to telus now. Terrible service

  • raghavahuja04 raghav ahuja (@raghavahuja04) reported

    @Shawhelp The last update on the link you shared was put up almost 3 hours ago. If it was almost done by that update 3 hours is a long time for it to still not be up. Please send me the link where i can put in the request to discontinue the service.

  • thefons1982 Fonzie (@thefons1982) reported

    @Shawhelp @JPMainville1 Definitely not at my house yet. Phone and internet boxes flashing no signal (yes, repowered) and no TV. Not in any rush but wanted to clarify that it’s not resolved yet.

  • thefons1982 Fonzie (@thefons1982) reported

    @Shawhelp any updates? If it’s not working by tomorrow I need to start looking at alternate plans (aircard etc). Thank you

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp I can't sign into Netflix on one of my cable boxes. I can sign into it on any other device with the same email and password but not the shaw box. It can't find the account Help? I don't want to change my password

  • cheems cheems (@cheems) reported

    Anyone else having issues with Shaw right now? @Shawhelp