Shaw

Shaw Outage Report in West Kelowna, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West Kelowna, British Columbia 12/25/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

  • troyryder Troy Ryder (@troyryder) reported from Kelowna, British Columbia

    @Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Savi4Rock SaviRocks (@Savi4Rock) reported

    @Shawhelp Hey folks, is there a reason that my internet connection would be 'pulsing' up and down as far as my connectivity level? It never completely dies, just lags to a stranglehold before coming back up.

  • reneethegirl Renee Guven (@reneethegirl) reported

    @Shawhelp having another night of constant drop outs of service after twenty technician visits. Most recent one was this morning, complete with bucket lifter to replace cat5 cable to the house from the street. Still no Netflix for me. I’m at my wits end.

  • doblados genSdoblados (@doblados) reported

    @Shawhelp bruh we got no internet here again. What's up with your service? Cant handle the bad weather?

  • brodyvolk1 Brody Volk (@brodyvolk1) reported

    Can not believe how bad @ShawInfo is to their customers

  • Names172_ Names172 (@Names172_) reported

    @Shawhelp Why is the internet so slow in lethbridge AB during the past week?

  • cynthiiaaxo_ Cynthia (@cynthiiaaxo_) reported

    Thanks for sending an idiot technician to my place to play with some grass outside and then leave. Why would they not buzz my apartment number when they are here or call me? Bye SHAW! I’m going with Telus!!! @Shawhelp

  • haleyannesmith haley (@haleyannesmith) reported

    @Shawhelp when someone has time, do you mind DM’ing me about my wifi please? I am not sure why it never works in an 800 square foot condo and I always end up having to hotspot my phone so I can get work done. Thank you! :)

  • adifood1234 Adi lally (@adifood1234) reported

    @cynthiiaaxo_ @Shawhelp Ya you can leave with Telus but the service isn’t great. I left Telus because the internet would cut out a lot tv barley ever worked. With Shaw everything has been working fine don’t get me started with @TELUSsupport agents.

  • wpgguy Dave - also not a cat 🇨🇦 (@wpgguy) reported

    hey @Shawhelp why is episode 1 missing from both seasons of Bad Chad ? you messing with me

  • JaysBringItON SO-Jays - Mystique B (@JaysBringItON) reported

    @Shawhelp I need a PS5 please, and a reduction on my internet cost as I have never seen 600mbs