Shaw

Shaw Outage Report in West Kelowna, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West Kelowna, British Columbia 12/29/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Graysdir Graysdir (@Graysdir) reported

    @Shawhelp Had a shaw tech at our home, they stated that shaw is fully aware they are selling fiber speeds they cannot support. He recommended a lesser plan. Why upsell people to speeds you know you cannot support?

  • nAuntie Nancy (@nAuntie) reported

    @Shawhelp I honestly don’t know why this was never a feature of Blue Curve which was an “upgrade” from the Gateway. If I’d known I probably would have kept the Gateway system we had.

  • MissTasi NeverFearTruth911 (@MissTasi) reported

    @Shawhelp @Kevin09968274 Why am I paying too dollar for NO SERVICE in the Champlain/ Killarney area. So MAD

  • kayedzei Kat (卡帝娜) (@kayedzei) reported

    @Shawhelp Need help! How come that r internet connection in r living room is weak? Is there a problem w/ r modem? Need answers. Thank you

  • KerryDewitz Kerry Dewitz (@KerryDewitz) reported

    @Shawhelp hello i need help with my shaw app. I cant seem to change the 2nd verrification phone number to a correct one.

  • TheDestoroyah The Destoroyah (@TheDestoroyah) reported

    @Shawhelp Is there an outage in southwest Edmonton right now (Haddow area)? My router and cable box are both working (lights are on and everything) but no connection to the Internet.

  • stickers66 Matt Lorenzi (@stickers66) reported

    @Shawhelp So this doesn't really help me though. And getting My Profile to load in my mobile browser using my carrier is taking like 10 minutes.

  • stickers66 Matt Lorenzi (@stickers66) reported

    @Shawhelp I can understand outages, but 3+ hours down and nothing on your outages page. Would be be nice to get updates.

  • liz_baskin Basking lizard (@liz_baskin) reported

    @Shawhelp Why don't you remove customers old account numbers and associated phone numbers? Just having people put cash into account profiles from 2005. Have some accountability for your database, your **** record keeping and stop extorting people for reconnection when you make mistakes.

  • JessieMeguinis jess (@JessieMeguinis) reported

    My home internet @ShawInfo is down, and I'm working from home like WTH Shaw