Shaw

Shaw Outage Report in West Kelowna, British Columbia

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in West Kelowna, British Columbia 12/11/2025 14:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaLake Country E-mail
CanadaKelowna TV
CanadaWest Kelowna TV
CanadaWest Kelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • troyryder Troy Ryder (@troyryder) reported from Kelowna, British Columbia

    @Shawhelp internet and tv have just stopped working at my house here in Kelowna. Internet was down first and then tv 20+ minutes later

  • howee62 Leaf’s Pug 🎸🏒🇨🇦 (@howee62) reported from Kelowna, British Columbia

    Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp

  • liamkidner Liam Kidner (@liamkidner) reported from Kelowna, British Columbia

    @ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp

  • CamJCraig Cameron Craig (@CamJCraig) reported from Kelowna, British Columbia

    @Shawhelp Ok will do. Cancel please.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkPavelich Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    If I wanted to live in #Cuba with 6 hour outages I would. I don’t @Shawhelp #Brutal the Worst!

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    I was today years old when I was told it’s my problem to clean my modem. @Shawhelp said their product could burn my house down… @TELUS please tell me you won’t burn my house down…@Shawhelp please don’t respond. You have done enough. Cheers

  • Karone81 Karen 🇨🇦🇮🇹 (@Karone81) reported

    Ugh @Shawhelp internet is barely working in NE YYC. Fortunately I am not working today, but this is making it difficult to play video games. When will the internet be back to being awesome? #firstworldproblem

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @TELUS please give me a link to change over my internet and cable package. @Shawhelp is just truly awful

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    After two hours of incompetent service with your Customer service representatives I am now told that there are no other avenues for resolution to my problem @Shawhelp any suggestions?

  • FreekshowInc FreekshowInc (@FreekshowInc) reported

    @Shawhelp It's been three days. I watched the first match then it never worked again. Shows the correct run time but just shows that screen the entire 5 hours.

  • Prancing_18 Soham Santra (@Prancing_18) reported

    @ShawInfo @GamingStadiumCS Just shut down ffs

  • malakajoe malakajoe (@malakajoe) reported

    @ShawInfo has to be the worst cable and internet provider in Calgary. Switched from #telus and their customer service reps are useless. Time to switch back to Telus after only a week.

  • LilMoserGaming Stinky Man (@LilMoserGaming) reported

    @Shawhelp Your wifi is hot garbage

  • malakajoe malakajoe (@malakajoe) reported

    @Shawhelp Signed up with Shaw and was not given the package requested. Then can’t log into my Shaw for a week now to activate Disney plus and one cable box doesn’t work. Customer service has been no help and even said I would stay (after I requested a cancelation) if they would correct.