Shaw Outage Report in West Kelowna, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna, Lake Country and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| Kelowna |
TV | |
| Lake Country |
||
| Kelowna |
TV | |
| West Kelowna |
TV | |
| West Kelowna |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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LindaSmithShpk
(@LindaSmithShpk) reported
@ahung @Shawhelp I'm having the exact same issue in Sherwood Park, AB...better check again Shaw, cause it sounds like a problem on your end. #notourfault
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fullysending.eth
(@somarketingjay) reported
@Shawhelp @HeatherLoughra8 The solution to my internet being out is to look and see if your website is telling me it's out? Kyle, you should hire heather. I bet this new account following 1 person with 0 followers would be a great fit.
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LindaSmithShpk
(@LindaSmithShpk) reported
@ahung @Shawhelp I'm having the exact same issue in Sherwood Park, AB, and it's on ALL my boxes, not just one. PVR doesn't work either...better check again Shaw, cause it sounds like a problem on your end. #notourfault
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Karen Sullivan
(@KarenWSullivan) reported
@shawhelp 90 min on the phone with your call center to be told the modem needs replacing, will take 2 days to get a modem in Calgary, 3 days for a technician, that Shaw has no one who addresses customer concerns & no option to pick up a modem. Worst customer service ever.
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Cayleb
(@FRAPnation) reported
@Shawhelp in mission bc, my Ethernet and wifi is dropping every couple of minutes and it says it’s having trouble with the dns server any info
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Mandy
(@Mandaloo85) reported
@Shawhelp please fix the emergency alert! It doesnt work. All scrambled and no sound. Do better!
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Just Me
(@HollyHollywood8) reported
@D_L1985 @Shawhelp I can’t even see font never mind hear anything. @Cathyldemelo has the same issue as me and we live in different cities so thinking a Shaw issue not mine or hers
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T cameron
(@patriciacameron) reported
@Shawhelp Yes. Please help. Trapped in SK with a RWNJ so-called government that refuses to let children mask in schools and won't share data on Covid infections and deaths.
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KingKing
(@KingKingg90) reported
@Shawhelp can you PLEASE update your bluecurve tv app, to run on the Chromecast with Google TV? It took way to long to add chromecast support alone, I cannot keep explaining over and over why YOUR app development is so slow. Please, keep up to date with things.
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Karen Sullivan
(@KarenWSullivan) reported
@Shawhelp @shawhelp @shawinfo No resolution on this. Important for remote workers to be aware of Shaw’s poor service levels. Offline for 3 days in Shaw’s home base not okay.