Shaw

Shaw Outage Report in Whistler, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Whistler, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whistler and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Whistler, British Columbia 12/08/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Whistler, British Columbia

Latest outage, problems and issue reports in Whistler and nearby locations:

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 5cent_fivecent 5cent (@5cent_fivecent) reported

    @PaulDoroshenko Can attest, @ShawHelp is the worst I've ever had to deal with. Absolutely no customer service. No idea who created the we need your Acct #, name, address, etc etc to answer even a simple question (that had nothing to do with our acct)!

  • Korhonen_Erik Erik Korhonen (@Korhonen_Erik) reported

    Hate good customer support, signed up for internet with @ShawInfo . They will lie to you, extort you based on those lies, hang up on you when you are upset about this , ever other person will waste your time , mock you, and blame you . It was a really great 3hr experience.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp You can hope all you want, and you may we'll be trying, a few individuals may even stand out, but no. As a whole, Shaw's customer support is a wasteland of inconvenience and ineptitude where drones can only follow the flowchart that seemingly seeks to blame the customers.

  • 834the The 834 (@834the) reported

    @Shawhelp I think Canadian Mobile service providers need to get help from US service providers. They are succeeded in identifying scam callers. caller id says "scam call" 2/2

  • jtispoindexter john thornton (@jtispoindexter) reported

    @PaulDoroshenko @Shawhelp we had Shaw here - they traded service areas with Rogers and over night we became Rogers cable fodder .. traded like a 4th line man for a draft pick next year ... best of luck with your new office

  • VanExaminer The Vancouver Examiner (@VanExaminer) reported

    @Shawhelp @PaulDoroshenko Why don't You reach them on Your time instead of Vandalizing his Time? Look; You get on the Damn Ball and connect with your 'Business Department' regale them with this Information - and Fix the Damn Problem. You should further Compensate him for the Work Hours you've Stolen.

  • james_crana James Crana (@james_crana) reported

    @Shawhelp I have no ability to phone people or text people or connect to the internet thru my data. It started at the beginning of the day - about 8:00 am. I’m frustrated because it is difficult to get help on a device that has no cell service.

  • fvmcgillicuddy Frannie (@fvmcgillicuddy) reported

    @PaulDoroshenko @Shawhelp Did he try to sell you cell service? I had a very specific issue with a modem they sent me (that I didn’t want or need and that didn’t work) and every phone call as I tried to get them to stop billing me for the faulty modem I’d returned they attempted to sell me more services.

  • jessicalaurissa Jessica (@jessicalaurissa) reported

    @Shawhelp any timeframe for the resolution of the issue with cloud PVR recordings? Incredibly frustrating to not be able to watch any of my recordings without massive skips/lost audio/errors.

  • SamEliasRealty Sam Elias (@SamEliasRealty) reported

    @Shawhelp Yes I did check and called both indicated that areas in st Albert are having problems and Shaw are working on it, but this has been happening started around 4 pm and now it is almost 10 pm.