Shaw outages and service status in Whistler, British Columbia

Problems in the last 24 hours in Whistler, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whistler, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Whistler, British Columbia

Latest outage, problems and issue reports in Whistler and nearby locations:

• 
  Travel by Rempel (@TRempel604) reported 2 minutes ago from Whistler Creek, British Columbia

  @Shawhelp Refreshing didn’t help

• 
  Travel by Rempel (@TRempel604) reported 22 minutes ago from Whistler Creek, British Columbia

  @Shawhelp Is your system down? Can’t login. What’s error 54

• 
  Travel by Rempel (@TRempel604) reported 47 minutes ago from Whistler Creek, British Columbia

  @McJohnson922 @Shawhelp It is very broken. I am getting the same prompt as well.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shari O'Neill (@ShariONeill12) reported 6 minutes ago

  @Shawhelp So you can't just put the effort in right now and let me know? Thanks. Horrible customer service.

• 
  Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 8 minutes ago

  @Shawhelp my internet has been down since yesterday afternoon due to a cut cable somewhere in NW Calgary. It has supposedly been fixed yet still no internet. Tried calling twice. Not resolved. Have to wait almost a week for a technician to come fix your modem🤨

• 
  DJ Phoenix (@DJPh03NiX) reported 9 minutes ago

  @Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.

• 
  Guy_Barnabe (@GuyBarnabe) reported 11 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Young and Fly (@Freshtodef) reported 12 minutes ago

  @Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now

• 
  Rick Alsop (@RickAlsop) reported 14 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  We Talk Wrestling (@WeTalkWrestling) reported 15 minutes ago

  @Shawhelp hey shaw is your internet down in calgary SE? Got no internet for the last 45mins

• 
  Alex (@GoBills2112) reported 16 minutes ago

  @Shawhelp There has to be more urgent help available? My internet will be out for 40 hours by the time an agent will come to fix! That’s unacceptable. Two employment incomes depend on this as we work from home. This is ridiculous. I’m thinking about canceling at the end of my contract

• 
  Trevor Butte (@The_Butte_Man) reported 22 minutes ago

  @Shawhelp my home phone will dial out but not in please help

• 
  O.A (@dae_j01) reported 24 minutes ago

  @Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.