Shaw outages and service status in Whistler Creek, British Columbia

Problems in the last 24 hours in Whistler Creek, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whistler Creek, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Whistler Creek, British Columbia

Latest outage, problems and issue reports in Whistler Creek and nearby locations:

• 
  Travel by Rempel (@TRempel604) reported 40 seconds ago from Whistler Creek, British Columbia

  @Shawhelp Refreshing didn’t help

• 
  Travel by Rempel (@TRempel604) reported 28 minutes ago from Whistler Creek, British Columbia

  @Shawhelp Is your system down? Can’t login. What’s error 54

• 
  Travel by Rempel (@TRempel604) reported 58 minutes ago from Whistler Creek, British Columbia

  @McJohnson922 @Shawhelp It is very broken. I am getting the same prompt as well.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trina M. Lee (@TrinaMLee) reported 6 minutes ago

  @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

• 
  bc_2027 (@bc_2030_vision) reported 8 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 8 minutes ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  Jenn (@jskapin) reported 9 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 17 minutes ago

  @Shawhelp Yes, but that’s not the point. The point is releasing an app that doesn’t support iOS 26.4.2 - and thereby angering EVERY customer who has an Apple device. Fix it ASAP, and ensure future updates work for everyone before releasing it.

• 
  Curtis Tomiuk (@TomiukCurtis) reported 17 minutes ago

  Hey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.

• 
  Dave (@Danrek77) reported 18 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  DJ Phoenix (@DJPh03NiX) reported 21 minutes ago

  @Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.

• 
  Alex Deggs (@Alex_Deggs) reported 21 minutes ago

  @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 25 minutes ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?