Shaw outages and service status in Whistler Creek, British Columbia

Problems in the last 24 hours in Whistler Creek, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whistler Creek, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Whistler Creek, British Columbia

Latest outage, problems and issue reports in Whistler Creek and nearby locations:

• 
  Travel by Rempel (@TRempel604) reported 4 minutes ago from Whistler Creek, British Columbia

  @Shawhelp Is your system down? Can’t login. What’s error 54

• 
  Travel by Rempel (@TRempel604) reported 15 minutes ago from Whistler Creek, British Columbia

  @McJohnson922 @Shawhelp It is very broken. I am getting the same prompt as well.

• 
  Travel by Rempel (@TRempel604) reported 22 minutes ago from Whistler Creek, British Columbia

  @Shawhelp Refreshing didn’t help

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Banks (@markbanks6) reported 3 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Matthew Johnson (@McJohnson922) reported 4 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

• 
  axishairsalons.com (@axishairsalons) reported 4 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  Bella Bee  (@SmileyYYC) reported 4 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  bc_2027 (@bc_2025_vision) reported 4 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 6 minutes ago

  @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

• 
  Guy_Barnabe (@GuyBarnabe) reported 6 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Ugabug (@MaryPChipman) reported 8 minutes ago

  @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

• 
  Gena Dixon (@genadxn) reported 15 minutes ago

  @Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.

• 
  Dave (@Danrek77) reported 20 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service