Shaw outages and service status in Langdon, Alberta

Problems in the last 24 hours in Langdon, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Langdon, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Langdon, Alberta

Latest outage, problems and issue reports in Langdon and nearby locations:

• 
  Kevin Gruetzner (@Restricted1337) reported 13 minutes ago from Chestermere, Alberta

  @Shawhelp top notch tech support 45 minutes of her shuffling through the trouble shooting 101 guide asking me to turn everything on and off multiple times…. Honey I tried that’s why I’m calling like I told you in the beginning

• 
  Kevin Gruetzner (@Restricted1337) reported 14 minutes ago from Chestermere, Alberta

  @Shawhelp how about an option to shut your damn voice assistant off. Bad enough that you have to wait forever for some help. I don’t need to be reminded by how annoying your customer service is please and thank you

• 
  Ryan Berry (@Ryan_LEVEL2) reported 27 minutes ago from Chestermere, Alberta

  . @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.

• 
  Kevin Gruetzner (@Restricted1337) reported 48 minutes ago from Chestermere, Alberta

  @Shawhelp worst customer support I’ve ever dealt with 5 phone support people that convinced me I have to get a tech out even tho I told them multiple times it’s not on my end. Tech shows up … problem is not in your end. Wow gee thanks bud I know that…. FIX IT

• 
  Kevin Gruetzner (@Restricted1337) reported 51 minutes ago from Chestermere, Alberta

  If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guzzzi (@__guzzzzi) reported 6 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 10 minutes ago

  @YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 10 minutes ago

  @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

• 
  Heldy (@HeldyCarvalho) reported 11 minutes ago

  @Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.

• 
  Rick Alsop (@RickAlsop) reported 13 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  🙀🛸 (@cartfullofcats) reported 14 minutes ago

  @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

• 
  Mark Banks (@markbanks6) reported 14 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Release the files (@BlackBlazeE) reported 15 minutes ago

  No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.

• 
  Amanda B (@smandaleeb) reported 16 minutes ago

  @Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...

• 
  Bella Bee  (@SmileyYYC) reported 16 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that