Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 12/09/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo, Parksville and Qualicum Beach.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo TV
CanadaParksville TV
CanadaParksville E-mail
CanadaNanaimo TV
CanadaParksville TV
CanadaQualicum Beach Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • UsernameTia Tia W (@UsernameTia) reported

    @Shawhelp @ShawInfo I'm 5 seconds from transferring to telus.... your customer service is terrible

  • TimKBryantYEG Tim Bryant (@TimKBryantYEG) reported

    Hello @Shawhelp @ShawInfo, once again I was not given the $5 special promotion for my mobile service and once again I will have to call 611 to fix it. What is the point of preemptively offering me a discount if your system can't apply it automatically?

  • Cryptobeep1 Beep (@Cryptobeep1) reported

    @ShawInfo thanks for wasting 5 hours of my time today. Horrible customer service.

  • JeethuPrashanth G2® (@JeethuPrashanth) reported

    @ShawInfo cannot send a package to a correct address left me in a limbo for a week. The shaw agent asked me to figure things out on courier side. Pathetic service. @Shawhelp

  • StephCritter StephCrit (@StephCritter) reported

    @Shawhelp My internet has been shutting off intermittently for a week every hour or so. I’m in Winnipeg and am hearing your upgrade the service. Why haven’t you communicated this to customers impacted by these repairs? This is absurd.

  • SumeetinderB Sumeetinder Singh Bhangu (@SumeetinderB) reported

    @Shawhelp my internet is still suspended … even after i paid my overdue balance. Please help

  • TeamCanada1 Mike Cockrall (@TeamCanada1) reported

    @Shawhelp TV down in T8N02B??? Internet is ok, no tv.

  • ShariONeill12 Shari O'Neill🍀🇮🇪 😷💙💛 (@ShariONeill12) reported

    Shaw streaming is HORRIBLE. It freezes all the time, super annoying. @ShawInfo

  • DerekWilliams82 Derek 🇨🇦 (@DerekWilliams82) reported

    Is there issues with Shaw on demand?? For 5 days now I can’t watch anything. When I click on a show I get a blue screen with the word SHAW and a 12 in the bottom corner for about 5 seconds then The screen goes black and nothing plays? @Shawhelp @ShawInfo

  • Corvall_ Corvall_ (@Corvall_) reported

    @Shawhelp myself and many others have booked technicians in Esquimalt yesterday due to weak signal, and randomly dropped connections. Please check on the Node asap! It cannot handle this many online I believe it’s overloaded.