Shaw outages and service status in Nanoose Bay, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Shaw generated 2 outage signals in the last 24 hours around Nanoose Bay, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Phone.
- The most recent signal from this area was received Aug 10, 6:04 PM EDT.
- TV (50%)
- Internet (25%)
- Phone (25%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Shaw
Shaw is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nanoose Bay, British Columbia
The most recent Shaw outage reports came from the following cities: Nanaimo, and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo
|
TV | 5 hours ago |
|
Nanaimo
|
TV | 8 hours ago |
|
Parksville
|
Phone | 13 days ago |
|
Nanaimo
|
Internet | 16 days ago |
|
Nanaimo
|
TV | 1 month ago |
|
Nanaimo
|
Wi-fi | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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SR (@VI_CYC) reported from Nanaimo, British Columbia@Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?
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deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia@Shawhelp is there a cable outage in Nanaimo
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Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British ColumbiaHey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
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darrin wright (@ballsy66) reported from Nanaimo, British Columbia@Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.
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Sarino (@DekeyPetey40) reported from Qualicum Beach, British ColumbiaHi @Shawhelp I would like to cancel the @WWENetwork
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darrin wright (@ballsy66) reported from Nanaimo, British Columbia@Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
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Heldy (@HeldyCarvalho) reported@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
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Mr. C (@Me_Caramidaru) reported@Shawhelp Surrey Internet service down? again?
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HoopsfanAB (@ydfished) reported@Shawhelp I don’t know how many times this is over the years but you cannot let your simulcast/overide stuff come on when live sports are on. Missing the end of #zags on @KHQLocalNews cuz you guys are screw ups & @CRTCeng never punishes you for it. 😡😡😡😡😡😡😡
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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Dr, Myr,, Gov Gölök Buday - Chief Sitting Gölök (@buday4vancouver) reportedSeems @ShawInfo with @Rogers has a constant circulation in blue screens that would make Microsoft blush. Somehow their support procedures only work when their on the phone (suspicious). #techsupport #rogerscable #sharcable
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Ugabug (@MaryPChipman) reported@Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did
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stacey brotzel (@staceybrotzel) reported@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
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️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported@ShawInfo @Rogers Things got worse. Especially your customer service.