Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 11/22/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Parksville and Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaParksville TV
CanadaNanaimo E-mail
CanadaNanaimo TV
CanadaNanaimo Internet
CanadaNanaimo E-mail
CanadaNanaimo TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffMeerman Jeff Meerman 🏳️‍🌈 (@JeffMeerman) reported

    @ShawInfo Worst service at Guildford Surrey - drove there, waited in line for a replacement modem, told can’t be served without a ph.tkt &not their problem. told to take old modem back dt because of covid That’s how they treat a customer since ‘98. Hey @TELUS want a new customer?

  • CountryHeart81 Rafal Zgolak (@CountryHeart81) reported

    @Shawhelp This problem is gone another in ccts they will be contact with you.

  • dalecbradley Dale Bradley 🏳️‍🌈😷 (@dalecbradley) reported

    @ShawInfo very bad service at Shaw today. Waited 70 minutes on the phone and then went to store to switch modem and was told I need a service ticket or I couldn't be helped. Not happy with Shaw #shaw

  • DocMed_Knee_val Dr. Kara Maloney (@DocMed_Knee_val) reported

    @PrangeMartin @ShawInfo @parkroyal Years of IT memes have lied to us. Turning it off and on again don't magically fix it.

  • JeffMeerman Jeff Meerman 🏳️‍🌈 (@JeffMeerman) reported

    @Shawhelp what’s wrong with your employees at Guildford? Drove all the there to replace a defective Shaw modem and they said “it wasn’t their problem.” Really? I think it is. Time to move to @telus after being your customer for over 20 years.

  • jbigler7 Jordie Bigler (@jbigler7) reported

    @Shawhelp seriously was is the blue curve so damn slow!!

  • YYCYaThere YYCYaThere (@YYCYaThere) reported

    @Funny_Face_Guy @ShawInfo We were the same and shaw said 150 is normal speed when you pay for 300. Absolutely ridiculous.... we upgrade to fibre+gig and still have issues......

  • seesthedanger SteveO (@seesthedanger) reported

    @Shawhelp I have been experienced sudden signal loss for awhile now. I just noticed it on a music channel and the last few days it does it while watching a show, whether recorded or not, the screen suddenly goes blank with no sound. If a recording I go back & nothing was lost.

  • Lianebisaillon Liane Bisaillon 🇨🇦 (@Lianebisaillon) reported

    @Shawhelp has got to be the worst service out there.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.