Shaw outages and service status in Nanoose Bay, British Columbia

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Shaw generated 2 outage signals in the last 24 hours around Nanoose Bay, including 2 direct reports.
The most common problems reported in this area mention TV, Internet, and Total Blackout.
The most recent signal from this area was received May 21, 4:12 PM EDT.

TV (50%)
Internet (25%)
Total Blackout (25%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Nanoose Bay	Baseline
May 20, 10:40 PM EDT	0	0	0
May 20, 11:00 PM EDT	0	0	0
May 20, 11:20 PM EDT	0	0	0
May 20, 11:40 PM EDT	0	0	0
May 21, 12:00 AM EDT	0	0	0
May 21, 12:20 AM EDT	0	0	0
May 21, 12:40 AM EDT	0	0	0
May 21, 1:00 AM EDT	0	0	0
May 21, 1:20 AM EDT	0	0	0
May 21, 1:40 AM EDT	0	0	0
May 21, 2:00 AM EDT	0	0	0
May 21, 2:20 AM EDT	0	0	0
May 21, 2:40 AM EDT	0	0	0
May 21, 3:00 AM EDT	0	0	0
May 21, 3:20 AM EDT	0	0	0
May 21, 3:40 AM EDT	0	0	0
May 21, 4:00 AM EDT	0	0	0
May 21, 4:20 AM EDT	0	0	0
May 21, 4:40 AM EDT	0	0	0
May 21, 5:00 AM EDT	0	0	0
May 21, 5:20 AM EDT	0	0	0
May 21, 5:40 AM EDT	0	0	0
May 21, 6:00 AM EDT	0	0	0
May 21, 6:20 AM EDT	0	0	0
May 21, 6:40 AM EDT	0	0	0
May 21, 7:00 AM EDT	0	0	0
May 21, 7:20 AM EDT	0	0	0
May 21, 7:40 AM EDT	0	0	0
May 21, 8:00 AM EDT	0	0	0
May 21, 8:20 AM EDT	0	0	0
May 21, 8:40 AM EDT	0	0	0
May 21, 9:00 AM EDT	0	0	0
May 21, 9:20 AM EDT	0	0	0
May 21, 9:40 AM EDT	0	0	0
May 21, 10:00 AM EDT	0	0	0
May 21, 10:20 AM EDT	0	0	0
May 21, 10:40 AM EDT	0	0	0
May 21, 11:00 AM EDT	0	0	0
May 21, 11:20 AM EDT	0	0	0
May 21, 11:40 AM EDT	0	0	0
May 21, 12:00 PM EDT	0	0	0
May 21, 12:20 PM EDT	0	0	0
May 21, 12:40 PM EDT	0	0	0
May 21, 1:00 PM EDT	0	0	0
May 21, 1:20 PM EDT	0	0	0
May 21, 1:40 PM EDT	0	0	0
May 21, 2:00 PM EDT	0	0	0
May 21, 2:20 PM EDT	0	0	0
May 21, 2:40 PM EDT	0	0	0
May 21, 3:00 PM EDT	0	0	0
May 21, 3:20 PM EDT	0	0	0
May 21, 3:40 PM EDT	0	0	0
May 21, 4:00 PM EDT	0	0	0
May 21, 4:20 PM EDT	0	0	0
May 21, 4:40 PM EDT	0	0	0
May 21, 5:00 PM EDT	0	0	0
May 21, 5:20 PM EDT	0	0	0
May 21, 5:40 PM EDT	0	0	0
May 21, 6:00 PM EDT	0	0	0
May 21, 6:20 PM EDT	0	0	0
May 21, 6:40 PM EDT	0	0	0
May 21, 7:00 PM EDT	0	0	0
May 21, 7:20 PM EDT	0	0	0
May 21, 7:40 PM EDT	0	0	0
May 21, 8:00 PM EDT	0	0	0
May 21, 8:20 PM EDT	0	0	0
May 21, 8:40 PM EDT	0	0	0
May 21, 9:00 PM EDT	0	0	0
May 21, 9:20 PM EDT	0	0	0
May 21, 9:40 PM EDT	0	0	0
May 21, 10:00 PM EDT	0	0	0
May 21, 10:20 PM EDT	0	0	0
May 21, 10:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Nanoose Bay, British Columbia

The most recent Shaw outage reports came from the following cities: Parksville, and Nanaimo.

City	Problem Type	Report Time
Parksville	TV	7 hours ago
Nanaimo	Total Blackout	9 hours ago
Parksville	TV	7 days ago
Nanaimo	Internet	15 days ago
Nanaimo	TV	2 months ago
Nanaimo	TV	2 months ago

Nearby cities with recent reports

Parksville

1 recent signals

7 hours ago

Nanaimo

1 recent signals

9 hours ago

Community Discussion

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Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

darrin wright (@ballsy66) reported 7 minutes ago from Nanaimo, British Columbia
@Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.
darrin wright (@ballsy66) reported 13 minutes ago from Nanaimo, British Columbia
@Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.
Sarino (@DekeyPetey40) reported 46 minutes ago from Qualicum Beach, British Columbia
Hi @Shawhelp I would like to cancel the @WWENetwork
Vicki McLeod (@vicki_mcleod) reported 51 minutes ago from Nanaimo, British Columbia
Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
SR (@VI_CYC) reported 57 minutes ago from Nanaimo, British Columbia
@Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?
deborah deutsch (@booklover_novel) reported 60 minutes ago from Nanaimo, British Columbia
@Shawhelp is there a cable outage in Nanaimo

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 6 minutes ago
@Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?
Mat Thomas (@EmptyUK) reported 7 minutes ago
@Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?
Marty Chan (@Marty_Chan) reported 8 minutes ago
@Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.
Drimint (@RisenRealm) reported 13 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Michelle Valancius (@howyougo) reported 19 minutes ago
Shaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp
Jason Silver (@Da_Big_Dogg) reported 19 minutes ago
@Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??
Travis Lahey (@Bigroyalt) reported 19 minutes ago
I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 21 minutes ago
@slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly
Drimint (@RisenRealm) reported 21 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Tyler ❄☕☃ (@Valomir) reported 25 minutes ago
@Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.