Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 12/12/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo, Parksville and Qualicum Beach.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo TV
CanadaParksville TV
CanadaParksville E-mail
CanadaNanaimo TV
CanadaParksville TV
CanadaQualicum Beach Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CanadianFlash54 T L (@CanadianFlash54) reported

    @Shawhelp thanks to your advanced Bluecurve system, that doesn’t realize people who watch NHL payoffs also want to watch the Stanley Cup finals, I did not get to watch the game today. Seems pretty stupid to have to reset the recording for the finals. Where is my @telus fiber?

  • smtorsch smtorsch (@smtorsch) reported

    @Shawhelp Is it normal to have to power cycle your cable boxes a few time a week in order for them to work? What about when your PVR recordings refuse to play? I mean, the box apologizes for the inconvenience, but I'm not sure that's enough. Any help?

  • WillMorr1 W L-Mo (@WillMorr1) reported

    @Shawhelp Internet and tv down again in Winnipeg... Lakeside Meadows area for the second time in the last hour. What's going on?

  • Puda18 Lisa JT (@Puda18) reported

    @Shawhelp hi guys, any outage in YYC? No more internet here. Thanks

  • FRAPnation Cayleb (@FRAPnation) reported

    @Shawhelp There a service outage in mission bc ? DNS unavailable

  • sc_indomitable Suzanne 🦓🧬 (@sc_indomitable) reported

    @Shawhelp 3rd person told us someone would be back today or call if not. Nope. Now on the line with customer retention who offered us a bill credit of less than a week after both of us took the day off to deal with this. Shall I keep going?

  • TheAshes45 Taylor M (@TheAshes45) reported

    @SarcasticCupcak I think it’s crap and offensive. And may cancel. I complained to @ShawInfo previously about the offensive crap they force feed

  • DmanSmith Dan Smith (@DmanSmith) reported

    @Shawhelp Why does my internet suck whenever it’s really windy outside? And how can I fix that? Unfortunately I get my internet from overhead lines.

  • TTiessen T-Zen (@TTiessen) reported

    @Shawhelp So webpage says issue is resolved but still no internet here in Bankview. Tried unplugging everything and restarting it.

  • CanuckstuckinAB Name cannot be blank (@CanuckstuckinAB) reported

    @ShawInfo very disappointed Shaw chose to do upgrades during the daytime, cutting 1000's of households off from internet, TV, and phone service. In all the years we have been Shaw customers, you have never done this. And it's not for a couple of hours, it's well over 12 hours w/o