Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 01/24/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo, Parksville and Qualicum Beach.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Internet
CanadaNanaimo Total Blackout
CanadaNanaimo E-mail
CanadaNanaimo Internet
CanadaParksville Phone
CanadaNanaimo TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyDuskcaller Katherine Stevens 💉💉💉 (@LadyDuskcaller) reported

    @LifeOfBrianCA @Shawhelp I'm having the slow speeds too. Been happening ALL day.

  • Bill32752521 Bill (@Bill32752521) reported

    @ShawInfo this company is a complete joke. Go with literally ANY other company than this bullshit dumpster fire. Their techs blow off appointments after asking you to be around for a six hour wait... for them to never show up. 3 times this happened. Absolutely trash service.

  • dbekar81 Bex (@dbekar81) reported

    @Koosh604 @Shawhelp Their is an outage in my area of Coquitlam that they trying to resolve. My Internet cuts in and out as they try to fix it

  • shannonljohnsto Pickadilly’s (@shannonljohnsto) reported

    @Shawhelp I did send you a DM and no one replies. I now just talked to Shaw and got someone in another country that has no idea what is going on. It’s been 5 days and you guys are not giving any information or help.

  • Thatguy1612 Stephen (@Thatguy1612) reported

    @ShawInfo My email account has been marked as not active. could I get some help with that

  • amritnannan Amrit Nannan (she/her) (@amritnannan) reported

    @Shawhelp is the internet down in #yyc?

  • celtic_angel22 P (@celtic_angel22) reported

    @Shawhelp slow internet in central NE Calgary, don't see any known issues on Shaw Outage website, what's going on? Already power cycled, and connected via ethernet

  • KeiraMarie_Leia babyhair mcgee 🌱 (@KeiraMarie_Leia) reported

    @Shawhelp We’ve been waiting for a call back from the company for four days because you “can’t find the source of the problem”. We’ve contacted higher management through personal connections.

  • Gord_Gillies Gord Gillies (@Gord_Gillies) reported

    Found out about an outage issue in parts of the country. They’re working on it. Thanks for @shawhelp for responding.

  • DemonBisssh666 🔥Demon B!tch🔥 (@DemonBisssh666) reported

    @Shawhelp hi shaw! This is a mobile issue. Is this the right place? If not, I apologize. I’m an ex-shaw employee on Shaw Mobile. My roommate is also an ex-shaw employee on Freedom. We are having major issues with SMS. We both have wifi calling on. We both did a network reset.