Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Shaw
Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Shaw outage reports came from the following cities: Nanaimo, Parksville and Qualicum Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
TV | |
| Parksville |
TV | |
| Qualicum Beach |
Internet | |
| Nanaimo |
Internet | |
| Parksville |
TV | |
| Nanaimo |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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deborah deutsch
(@booklover_novel) reported
from
Nanaimo, British Columbia
@Shawhelp is there a cable outage in Nanaimo
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Vicki McLeod
(@vicki_mcleod) reported
from
Nanaimo, British Columbia
Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
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Sarino
(@DekeyPetey40) reported
from
Qualicum Beach, British Columbia
Hi @Shawhelp I would like to cancel the @WWENetwork
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SR
(@VI_CYC) reported
from
Nanaimo, British Columbia
@Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?
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darrin wright
(@ballsy66) reported
from
Nanaimo, British Columbia
@Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jasna T 🇨🇦
(@jazzyt559) reported
@ShawInfo is there an internet outage on south side?
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Iman 🦋
(@yaramoon20) reported
@BlossomsAlyssa @Shawhelp Sorry to hear that as it’s my same problem more than a month now cant connect to wifi my daughter cant attend her online classes school
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Emma
(@EmFilmFan) reported
@Shawhelp My mom has been trying to get a hold of you for a week. Today she was waiting on the phone for 2 hrs & the call was disconnected. Then another hr & was disconnected again. What would be the best way to get a hold of you? This is a time sensitive issue. Thank you! :)
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lol
(@princessxluvs) reported
@Shawhelp i’ve been without full access to my cable since december 30th. i’ve talked to 15+ agents since then and had a technician come out to take a look at everything. promise after promise to fix it, nothing has improved. i was even sent a new cable box and NOTHING
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TheZex
(@TheZexie) reported
@Shawhelp internet just went down right when my stats class was starting website says outages resolved.
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jfkinpark
(@jfkinpark) reported
@shawhelp responded last night. Provided the requested info and 2 hours later - no response. Is there any way to get help from this company? @shawinfo Worst customer service!!!
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Dan
(@SpacemanDanR) reported
@Shawhelp my internet is down in North Vancouver... Are you having an outage or maintenance in my area?
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Trish
(@tri_l_chi) reported
@Shawhelp I did your call back feature and I’ve been the next person in queue for over 20 mins. Been trying to chat with an online agent but now he’s had to step away from his desk?? Wtf how do I speak to a real person??????
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Peter
(@pfak) reported
@KoorikiFox I requested a call back from a supervisor from @Shawhelp and it never happened. The tech that did this should be written up. Horribly unacceptable sloppy, unauthorized and lazy work.
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Justin Humber
(@JustinHumber) reported
@davingreenwell @Shawhelp @TELUSsupport Stick with Shaw imo. I've never had anything but trouble from Telus