Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Shaw outage reports came from the following cities: Parksville and Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Parksville |
TV | |
| Nanaimo |
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| Nanaimo |
TV | |
| Nanaimo |
Internet | |
| Nanaimo |
||
| Nanaimo |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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deborah deutsch
(@booklover_novel) reported
from
Nanaimo, British Columbia
@Shawhelp is there a cable outage in Nanaimo
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darrin wright
(@ballsy66) reported
from
Nanaimo, British Columbia
@Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.
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darrin wright
(@ballsy66) reported
from
Nanaimo, British Columbia
@Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.
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Vicki McLeod
(@vicki_mcleod) reported
from
Nanaimo, British Columbia
Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
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Sarino
(@DekeyPetey40) reported
from
Qualicum Beach, British Columbia
Hi @Shawhelp I would like to cancel the @WWENetwork
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SR
(@VI_CYC) reported
from
Nanaimo, British Columbia
@Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jaime
(@GirlLovesGloss) reported
You know what REALLY ******* sucks? When your idiot upstairs neighbors flood your home... for the SECOND time him less than a year. And it knocks out the internet which you need to work. And @Shawhelp can’t send someone for a WEEK
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.
(@anon_anon6) reported
@Shawhelp I'm having the same problem. What's the fix for it, @Shawhelp?
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AJ Fighting Irish 🇮🇪 🇨🇦 🇯🇪 🏴
(@YYCCowboy) reported
from
Calgary, Alberta
@Shawhelp uhm.. hey Shaw? I know we have our ups and downs.. but could you fix the internet in SE Calgary? I need it for contact tracing work.. like.. please help..
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the Social Libertarian
(@WartOf67) reported
@Shawhelp 4 days now I’ve been trying to schedule a service call. @ShawInfo is pathetic. Waiting on hold again as I type. Also talking to @TELUS to move my contract over
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Corey Burger
(@Burgundavia) reported
Hey @Shawhelp @ShawInfo - you provided me a new modem & are now refusing to support it #fail
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Kristin Wilkes
(@Kristin__Wilkes) reported
@Tracy_M_Evans @ShawInfo @Shawhelp And yet if you sign up as a new customer, you can pick up a modem from the retail location nearest you that same day. It's really mind-boggling how poor the cs is (though to be fair, I've had the same experience at the other major telco in Canada..)
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QuirkyGirl
(@QuirkyGirl69) reported
@AureliaCotta @Shawhelp @ShawInfo Right? It’s so ridiculous. I want them to understand how this is so crazy. They literally will NOT help me unless I give them my Postal Code. See how insane that sounds? I’m a Taurus & stubborn and this will not just go away. It’s a silly “rule”. SMH.
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Future Kings
(@realfuturekings) reported
@Shawhelp hey our connection in north van our has been terrible for a few days. Any issues? FaceTime calls keep dropping and signal is better with data on Rogers phone. What’s going on?
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the Social Libertarian
(@WartOf67) reported
@ShawInfo support department’s incompetence knows no bounds. They could not organize a pissup in a brewery.
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James McKevitt
(@JamesMcKevitt8) reported
@ShawInfo Hello Shaw, why doesn’t your mobile service offer spam blocking features like Koodo?