Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 10/24/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo and Parksville.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo E-mail
CanadaNanaimo TV
CanadaNanaimo TV
CanadaNanaimo Internet
CanadaNanaimo TV
CanadaNanaimo TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • meganvernerey Megan Vernerey (@meganvernerey) reported

    @Shawhelp is Rosemont in NW Calgary in the outage as well? I don’t see it on the site but our service is out too.

  • Aightblah37 aightblah (@Aightblah37) reported

    @Shawhelp Once the problem is fixed, will there be financial reimbursement for customers affected by the cable/phone/Internet outages? Like many people, I’m very reliant on the Internet for work.

  • ikirkland1 Ian Kirkland (@ikirkland1) reported

    @shawhelp internet down in Rosemont Calgary

  • NKalmukhanov Nurken (@NKalmukhanov) reported

    @Shawhelp any suggestions on how long it takes to fix the internet outage in Calgary NW? Not what I expected to have when returning home after working week 🤨

  • dogslifeisbest Fringe Minority in Canada (@dogslifeisbest) reported

    @j316photographi @Shawhelp We are down again too

  • jpsandhu79 JP Sandhu (@jpsandhu79) reported from Calgary, Alberta

    Would be really nice if @Shawhelp could get my internet up and running. Have had to turn away at least 50 customers so far because of cash only with this outage.

  • mightycedar Susan Foster (@mightycedar) reported

    @Shawhelp Yeah at 1pm Pacific time the tech support line was closed even though the web site says it should be open. Hence Twitter.

  • chive_vc Veronica Chisholm (@chive_vc) reported

    @Laydee_El @Shawhelp Thanks. This is a major outage In the city. @CBCCalgary may get some answers.

  • beachcruise69 Peach City (@beachcruise69) reported

    @Shawhelp Our TV and internet has been down since 10 pm last night

  • JamesTCanadian Canadaguy🇨🇦🌻🇺🇦 (@JamesTCanadian) reported

    @Shawhelp Hi river, Is there any chance this outage could affect mobile networks? My mobile data (Virgin+) is really slow and virgin couldn't give me any answers.