Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (47%)
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E-mail (20%)
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TV (16%)
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Wi-fi (8%)
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Total Blackout (8%)
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Phone (1%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Shaw outage reports came from the following cities: Parksville and Nanaimo.
City | Problem Type | Report Time |
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Parksville | Phone | |
Nanaimo | ||
Nanaimo | ||
Parksville | ||
Nanaimo | ||
Parksville |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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deborah deutsch
(@booklover_novel) reported
from
Nanaimo, British Columbia
@Shawhelp is there a cable outage in Nanaimo
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darrin wright
(@ballsy66) reported
from
Nanaimo, British Columbia
@Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.
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SR
(@VI_CYC) reported
from
Nanaimo, British Columbia
@Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?
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darrin wright
(@ballsy66) reported
from
Nanaimo, British Columbia
@Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.
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Vicki McLeod
(@vicki_mcleod) reported
from
Nanaimo, British Columbia
Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
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Sarino
(@DekeyPetey40) reported
from
Qualicum Beach, British Columbia
Hi @Shawhelp I would like to cancel the @WWENetwork
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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DarkWizard
(@LoverofXFiles) reported
@Shawhelp new customer, one week. In one week I've spent countless hours on the phone with multiple issues. I've asked to speak to a Supervisor, I was just put on hold for 2 hrs. Cant wait anymore. Please tell me how to have a supervisor call me?
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Rawda Tomoum
(@RTomoum) reported
@Shawhelp Well that was one hell of an experience! One hour to set up a mobile plan, and terrible customer servicd is an understatement. No, thank you!
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Valerie Stables
(@StablesValerie) reported
@Shawhelp what is wrong with your phone service this afternoon. I tried calling my husband’s cell and got a message that the number you have dialled is not in service. Same when I tried calling my own cell. I could only call him using my cell. Since you own @FreedomMobile fix it.
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joel kongbo
(@jkongbo154) reported
@Shawhelp any outage in surrey. Can’t access the TV.
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Shelby Lou Who
(@shelbyae) reported
@Shawhelp So is pixelation and audio dropping is the norm for your cable service now then?
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Michael Krochter
(@rethcork) reported
@ShawInfo Link doesn't work.
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Yvonne Bray
(@PSPilates) reported
from
West End, British Columbia
@Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?
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Ian Seggie
(@IanSeggie) reported
A @TELUSsupport manager was supposed to call me back today, after 3.5 weeks of problems with @Telus #OptikTV. Been waiting for the call all day, & it never came. I think we're just going to give @Shawhelp a call this weekend. It's clear #Telus doesn't value our service.
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Lindsey Ross
(@LRizzles) reported
@Shawhelp hi we have a blue curve modem and we’re experiencing a lot of connectivity issues. Our devices continue to say our network is not secure and that we need to switch to WAP2 (AES) from what Apple says we have which is WAP2 (Tik). Would this cause our connectivity issues?
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mr kaswa
(@mrkaswa) reported
@Shawhelp Because somehow it wasn't them that were the problem?