Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Shaw outage reports came from the following cities: Nanaimo and Parksville.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
Internet | |
| Nanaimo |
||
| Nanaimo |
TV | |
| Nanaimo |
TV | |
| Nanaimo |
Internet | |
| Nanaimo |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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SR
(@VI_CYC) reported
from
Nanaimo, British Columbia
@Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?
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Vicki McLeod
(@vicki_mcleod) reported
from
Nanaimo, British Columbia
Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
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Sarino
(@DekeyPetey40) reported
from
Qualicum Beach, British Columbia
Hi @Shawhelp I would like to cancel the @WWENetwork
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deborah deutsch
(@booklover_novel) reported
from
Nanaimo, British Columbia
@Shawhelp is there a cable outage in Nanaimo
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Paul
(@jskaemjs) reported
@ShawInfo I have had the worst customer service from Shaw. I got my service installed two weeks ago. And have been trying to resolve an issue. Nobody can help me. I have tried to escalate to management twice now with promises of a call back within 1-2 business days and nothing!
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Arielle Demchuk
(@D_chuk314) reported
@Shawhelp I see you doing work on your lines in Westmount, Edmonton, and my service has been cut out every 10 minutes, making working from home incredibly challenging. Any plans to reimburse people for these outages when you choose to do work during most people’s workdays?
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Marcy Kain
(@marcykain) reported
@Shawhelp I called your tech support earlier today for some help with my VOIP service for my business. I didnt catch his name, but he was kind and patient with me, and was a great help. I wanted to spread some kindness on twitter today - and say thank you.
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Joseph Paul
(@jskaemjs) reported
@Shawhelp The live chat works but your agents are ignorant and simply disconnect. I’m very displeased with the service.
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Tim J
(@TimJ72371546) reported
@Shawhelp What's the explanation for the outage. I need to know what compensation I will be given. As service with Telus is still up and no power outages happened in the area. Depending on your answer I will file my case and complaint with the CRTC
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Kathleen
(@WingedKeys) reported
@Shawhelp we lost wifi in White Rock about 30 minutes ago. Is there an outage?
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Erin Gale (Zahara)
(@Panther9987) reported
@ShawInfo why can't you keep service for the #Edmonton #yeg today. We better see a credit for the inconveniences.
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Joseph Paul
(@jskaemjs) reported
@ShawInfo when I try to use their help chat. When agents see my problem. They simply disconnect the chat, and I have to try to start from the beginning for the next one to do the same thing. I am very unimpressed with Shaw’s customer service!
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Parental Advisory
(@Parental_OnKick) reported
well, looks like can't stream YET AGAIN. absolutely AMAZING service from @ShawInfo ever since the @Rogers merge, streamed almost every damned day for a month solid without a SINGLE dropped frame, but yet all of a sudden even with a new line ran to my modem it's impossible. Thanks
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Hales
(@claytonhales83) reported
@Sportsnet your 4k feed for the Leafs game in unwatchable on @Shawhelp .. always freezing and pausing. Its terrible.