Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 12/09/2024 00:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (47%)

    Internet (47%)

  2. E-mail (20%)

    E-mail (20%)

  3. TV (16%)

    TV (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Parksville and Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaParksville Phone
CanadaNanaimo E-mail
CanadaNanaimo E-mail
CanadaParksville E-mail
CanadaNanaimo E-mail
CanadaParksville E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AlistairCalder Alistair Calder (@AlistairCalder) reported

    @Shawhelp Why is it that I get calls from "TOLL FREE SVS" purportedly from Shaw asking me to review my service with Shaw? They then ask me to confirm my information - but you folks called me.

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    A @TELUSsupport manager was supposed to call me back today, after 3.5 weeks of problems with @Telus #OptikTV. Been waiting for the call all day, & it never came. I think we're just going to give @Shawhelp a call this weekend. It's clear #Telus doesn't value our service.

  • LoverofXFiles DarkWizard (@LoverofXFiles) reported

    @Shawhelp new customer, one week. In one week I've spent countless hours on the phone with multiple issues. I've asked to speak to a Supervisor, I was just put on hold for 2 hrs. Cant wait anymore. Please tell me how to have a supervisor call me?

  • NicelyNabil Hanker and Chief (@NicelyNabil) reported

    Ok, not sure what to do. Need help. I have to choose between… RT for a better sample. @ShawInfo @TELUS

  • philanthrochick Rachel (@philanthrochick) reported

    @Shawhelp is On Demand down in Vancouver? I can’t access it—getting an error message.

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi I was wondering if Shaw WiFi services are down ?

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @Shawhelp Only watching on the one for now. Didn't switch channels so can't confirm if box or station problem.

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?

  • LRizzles Lindsey Ross (@LRizzles) reported

    @Shawhelp hi we have a blue curve modem and we’re experiencing a lot of connectivity issues. Our devices continue to say our network is not secure and that we need to switch to WAP2 (AES) from what Apple says we have which is WAP2 (Tik). Would this cause our connectivity issues?

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Also, the problem occuring sometimes at long intervals, I wouldn't try to sit around with them waiting for it to happen.