Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Shaw outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
TV | |
| Nanaimo |
Internet | |
| Nanaimo |
Internet | |
| Nanaimo |
Internet | |
| Nanaimo |
Internet | |
| Nanaimo |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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Sarino
(@DekeyPetey40) reported
from
Qualicum Beach, British Columbia
Hi @Shawhelp I would like to cancel the @WWENetwork
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deborah deutsch
(@booklover_novel) reported
from
Nanaimo, British Columbia
@Shawhelp is there a cable outage in Nanaimo
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darrin wright
(@ballsy66) reported
from
Nanaimo, British Columbia
@Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.
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SR
(@VI_CYC) reported
from
Nanaimo, British Columbia
@Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?
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Vicki McLeod
(@vicki_mcleod) reported
from
Nanaimo, British Columbia
Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Parental Advisory
(@Parental_OnKick) reported
@Shawhelp YOU guys have been great, I have done everything that I can at this point. Even going so far as completely wiping and reinstalling my own computer after line tech came and ran a new line from box to my modem. It's either throttling, or an infrastructure problem at this point…
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Elizabeth Southam
(@LizSoutham) reported
@Shawhelp what is going on with the Shaw Gateways? My cable is all screwed up, is this an issue? Or is it just my issue?
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💐Melissa💐
(@The_Mrs_Ward) reported
@ravenfairy13 @Rogers @ShawInfo Yes, Disney works well on all my other platforms, so I agree it has to be an issue with their app. I do wonder if now that Roger's has taken over if some testing is happening and messing things up.
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Joseph Paul
(@jskaemjs) reported
@ShawInfo I have had the worst customer service from Shaw. I got my service installed two weeks ago. And have been trying to resolve an issue. Nobody can help me. I have tried to escalate to management twice now with promises of a call back within 1-2 business days and nothing!
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Just Me
(@HollyHollywood8) reported
@Shawhelp your channel 21 (W Network) is glitchy. Other channels are just fine.
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Gregory Arnold
(@Deprio12) reported
from
Thunder Bay, Ontario
@MrComplaintBox @ShawInfo Elderly parents switched to Bluecurve wifi tv last month. The main TV won’t work. Been glitchy since installed. Shaw can’t send a TEC to fix until May. Chat line is useless. No customer service. 2 weeks senior citizens no service. Pathetic! Brutal!
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Tim J
(@TimJ72371546) reported
@Shawhelp Very dissapointing service, is it the customers job to remind you to update the page? There still isn't service it's been over 14 hours now. There wasn't any bad weather or anything. What's the process to cancel the service. As I will be filing a complaint with the CRTC as well.
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Dustin
(@Dustin93802773) reported
@Shawhelp Do you know about any time frame this outage will be fixed. And if it's gonna be all night do us customers get some sort of discount on our services because of the inconvenience
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The Earl of Elie
(@TheEarlofElie1) reported
from
Cartier, Manitoba
Ok @ShawInfo you have exactly 1 hour before puck drop to fix my signal before I lose my ****
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Mike Rowan
(@mike_rowan_van) reported
@Danfkaz @Shawhelp The plan is $20 and you get a $15 credit for being a Shaw customer plus another $5 credit for setting up pre-authorized payments so it comes to $0. But do check your bills because they screwed up on my $5 credits.