Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Shaw
Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Shaw outage reports came from the following cities: Nanaimo, Parksville and Qualicum Beach.
| City | Problem Type | Report Time |
|---|---|---|
 Nanaimo |
TV | |
| Parksville |
TV | |
| Qualicum Beach |
Internet | |
| Nanaimo |
Internet | |
| Parksville |
TV | |
| Nanaimo |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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deborah deutsch
(@booklover_novel) reported
from
Nanaimo, British Columbia
@Shawhelp is there a cable outage in Nanaimo
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darrin wright
(@ballsy66) reported
from
Nanaimo, British Columbia
@Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.
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darrin wright
(@ballsy66) reported
from
Nanaimo, British Columbia
@Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.
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Vicki McLeod
(@vicki_mcleod) reported
from
Nanaimo, British Columbia
Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
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Sarino
(@DekeyPetey40) reported
from
Qualicum Beach, British Columbia
Hi @Shawhelp I would like to cancel the @WWENetwork
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SR
(@VI_CYC) reported
from
Nanaimo, British Columbia
@Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bonnie
(@BCbonnebelle) reported
@Shawhelp Internet not working on my TV. Help please
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Paul Andrews
(@PaulEAndrews) reported
@theBurlyChef @Shawhelp It is hot garbage. Even @TELUS migrated their users over to Google Mail and mothballed their internal servers. Shaw’s probably not doing anything more than keeping the lights on until Rogers merger is approved or not.
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Chevy the Golden
(@chevy_gr) reported
@Shawhelp what happened to my service 26100 block of Maple Ridge, BC. I do not see any outages in this area on your website.
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chim
(@chimuos) reported
@shawhelp why is the wifi extra bad today
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Blanchard_WP
(@blanchard_wp) reported
@Shawhelp so twice now after being on hold and finally getting through. No success in getting in fixing my problem The tech drops my call then never calls back. They have my number. Hello Telus!!
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Bona
(@Bona55931418) reported
@ShawInfo Hi, I also live in Hope, BC. The link you supplied is very vague. We need an approximate time our service will be restored. I can’t even get a signal on my phone without driving into town. We are in a State of Emergency and have no way of seeing the news without wifi. Thank you.
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Cathy Murray
(@murrayca1158) reported
@Shawhelp so this account isn't tech support? Currently an hour wait on the phone; still waiting on the Chat -- hehe this account was my last resort. The last few times I was told to reboot to fix -- tried that several times, This has been a monthly occurrence for the past while
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lil sleepy *domestic* ♡
(@lenesinferno) reported
@ShawInfo People in Hope BC haven’t had internet all week. We appreciate the donations- any word as to when our service will be back? Telus is offering incentives to switch over and your sales rep actually called me to renew my loyalty plan when I had no internet 😣
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Corby
(@corbyhkycentral) reported
@Shawhelp Getting error We're having some problems on our end. This channel isn't currently available
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Krazy Karl
(@KrazyKarl15) reported
@bobdar1 @Shawhelp Why is it sown? Maybe because its underwater? Telus is down in many places as well