Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 03/24/2026 22:55

March 24: Problems at Shaw

Shaw is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Internet
CanadaNanaimo TV
CanadaNanaimo Internet
CanadaNanaimo Internet
CanadaNanaimo Internet
CanadaNanaimo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRaabster J. Raabe (@TheRaabster) reported

    @Shawhelp Hi. Internet down...again. Support was at our place this morning. Can you help?

  • NirvanaBruno1 Nirvana Bruno (@NirvanaBruno1) reported

    @Shawhelp Hi. Any issues in the Fort McMurray, Alberta area. Both the CBC News Network and The Weather Network as well as City TV HD are all saying Not Authorised. I do have them. Is it them and not Shaw?

  • ozdust9 Stacey J. TC (@ozdust9) reported

    @Shawhelp Unplugged the power for 1 min. Never had to unplug coaxial before

  • httpkiastar sugabee♛ (@httpkiastar) reported

    @ShawInfo im getting really tired of the wifi cutting out around 1-2 am EVERY. SINGLE. NIGHT. Im only able to fall asleep with youtube on and this makes that impossible. Also, because of this issue my grandmother’s cellphone data was used up even when she was at home

  • clockework Ukelele Villain 💛💜🖤🤍 (@clockework) reported

    It's been a rough week with our @Shawhelp service this week. 1. Automatic firmware upgrade pooched our wired internet, after 2 hours of troubleshooting where they would not accept that it was their modem causing the problems instead of all of our wired devices we got a visit /1

  • JasonLe26314305 Jason Lee (@JasonLe26314305) reported

    @Shawhelp Missed my work today because Shaw could not come up with a fix for my internet. Shaw internet will go down without a warning and their customer service ignores you.

  • SpencerStranks Spencer Stranks (@SpencerStranks) reported

    @Shawhelp is there any update on the wifi pod issue?

  • AmyMagneto AmyMagneto (@AmyMagneto) reported

    @Shawhelp Is My Shaw on line down? I'm stuck at " Please wait while we retrieve your account information..."...doesn't get there.

  • SharlaO99 Sharla (@SharlaO99) reported

    @Shawhelp Recently added Crave to my lineup. It freezes and restarts several times in an hour long program. Any known issues? Or how to resolve the problem? Thanks.

  • Jenn_Burton Jennifer Burton (@Jenn_Burton) reported

    @Shawhelp help! My blue curve home app " can't find my account". How do I reset pods? Wifi is connecting , but the pods are blinking, and won't let me connect my PC to the internet. Have been using these since the summer, first issue, sucks trying to work from home 🙄😡