Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 01/21/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo, Parksville and Qualicum Beach.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Total Blackout
CanadaNanaimo E-mail
CanadaNanaimo Internet
CanadaParksville Phone
CanadaNanaimo TV
CanadaParksville TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • UnitedNfld2175 Geoff (@UnitedNfld2175) reported

    @Shawhelp That sucks because I'm lost without it

  • clozborne Courtney Osborne (@clozborne) reported

    Hey @ShawInfo my internet was on/off for hours last night, and now it’s completely out. Is there a known outage in Coquitlam?? I didn’t see one on your outage list

  • jayjimshier MissJaes (@jayjimshier) reported

    @Shawhelp RedDeer Shaw internet down please assist

  • politech34 Politech (@politech34) reported

    @Shawhelp They are new every time. Thanks though. I already had help through chat and they were unable to stop the calls after resetting modem. My phone is now unplugged.

  • TMRobertshfx Terri. I put the thumbs on mittens. (@TMRobertshfx) reported

    @JennTristanD20 @Shawhelp Ooooof, terrible!!! These companies are notorious for this sort of thing too.

  • awkfus Jimmy (@awkfus) reported

    Hi @TELUS. Anyone available to help build me a whole home package? @Shawhelp @ShawInfo don’t care at all to sort me out and I’ve been with them for 20+ years. Happy to spend my money elsewhere!

  • pelzy_eric Eric P (@pelzy_eric) reported

    @Shawhelp I understand and I don’t need a support article but if I’m paying for NHL Center Ice and TSN4K I should receive the 4K broadcast and not the TSN4 **** 720p broadcast

  • remlap13 remlap13 (@remlap13) reported

    @Shawhelp is there an outage in Canyon Meadows Calgary right now? I've tried resetting my modem a couple times, still no internet.

  • BruceT425 Bruce Townley (@BruceT425) reported

    @Shawhelp Any follow up as to what happened? I paid for a service that I didn’t completely receive.

  • Aryjaa_ Ari (@Aryjaa_) reported

    @Shawhelp so I was told my area has "degraded services" due to an issue and it has been several days of this. If it's not listed on your site when can I expect my area to get our regular speeds back? I can't play any online game..