Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 12/13/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo, Parksville and Qualicum Beach.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo E-mail
CanadaNanaimo Internet
CanadaParksville Phone
CanadaNanaimo TV
CanadaParksville TV
CanadaParksville E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • OctoAori ☆🎄𝕾𝖖𝖚𝖎𝖉𝖒𝖆𝖘❖𝕺𝖈𝖙𝖔™🎄☆ (@OctoAori) reported

    @ShawInfo Man. Go eat a ****. You're nothing but sad ******* Commies ******* ME and everyone else over. **** you for failing on me. Now the ************ I was about to swap **** with in Animal Crossing: New Horizons is gonna get mad as **** at me BECAUSE OF YOU DOUCHENUGGETS.

  • angelena_12 Angie Liu (@angelena_12) reported

    @Shawhelp In the last few days other CS were impatient & pushy. #W042/Kanwar's really awesome.Patient, listened, empathized & WANTS to help. Best customer service. I really appreciate him! I felt like he cared! @Shawhelp ...give the dude a raise/ bonus...something! #Thankful

  • sophhhjamal sophhh (@sophhhjamal) reported

    @ShawInfo @Shawhelp can you explain why when I request a call back , I get put back on hold for 20 mins??? This is ridiculous. Need business help and have no patience for this **** service / wifi.

  • jessica_nand Jess (@jessica_nand) reported

    Hey @Shawhelp @ShawInfo being on hold for 2+ hours and then having your rude employees provide terrible customer service isn’t helpful! Please do better! Guess it’s time to switch providers!

  • WendbirdWendy Wendy Birmingham (@WendbirdWendy) reported

    @Shawhelp is there any connection issues in SW calgary right now?? Been on hold with Shaw for over twenty minutes

  • krystlec66 krystle charlton (@krystlec66) reported

    @Shawhelp I’ve noticed you’ve been throttling My internet speeds since April/may. It’s so bad now. Takes at least 30 seconds but usually 1 minute to load a website of any kind. Unreal this is being done when we need to spend our time indoors.

  • Lycansshadow Pup Shade The Mutt (@Lycansshadow) reported

    @ShawInfo what ******** shaw! Been on hold AFTER CALL BACK FOR A ******* HOUR!

  • ykmnae MYork (@ykmnae) reported

    @Shawhelp My internet is down. Can you help?

  • LexaLuv710 LexaLuv❄ Lex-Mas!! ☃️ (@LexaLuv710) reported

    Wtf my internet just went out in the middle of my stream. @ShawInfo has been **** lately.😭

  • JayRayHolly Crispy Lines (@JayRayHolly) reported

    @Shawhelp having issue with my newish modem suddenly. Wi-Fi is intermittent and no internet intermittently. Is there a known problem?