Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (47%)
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E-mail (20%)
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TV (16%)
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Wi-fi (8%)
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Total Blackout (8%)
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Phone (1%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Shaw outage reports came from the following cities: Parksville and Nanaimo.
City | Problem Type | Report Time |
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Parksville | Phone | |
Nanaimo | ||
Nanaimo | ||
Parksville | ||
Nanaimo | ||
Parksville |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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Sarino
(@DekeyPetey40) reported
from
Qualicum Beach, British Columbia
Hi @Shawhelp I would like to cancel the @WWENetwork
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Vicki McLeod
(@vicki_mcleod) reported
from
Nanaimo, British Columbia
Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
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darrin wright
(@ballsy66) reported
from
Nanaimo, British Columbia
@Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.
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deborah deutsch
(@booklover_novel) reported
from
Nanaimo, British Columbia
@Shawhelp is there a cable outage in Nanaimo
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SR
(@VI_CYC) reported
from
Nanaimo, British Columbia
@Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?
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darrin wright
(@ballsy66) reported
from
Nanaimo, British Columbia
@Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Alanna Wong
(@AlannaWo) reported
@Leah_Holiove @Shawhelp Telus is just as bad. I have had to call every month since my contract began as billing is always incorrect. It’s been 6 months! Ugggh
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Peter Corrin
(@ZepGuyPete) reported
@Leah_Holiove @Shawhelp I had Shaw for a week and the picture quality was so bad. They attempted to make everything better installing old wired equipment and that didn’t help. Went back to Telus again and all was good. I am having some router issues though now. Haven’t had time to call them.
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IslandMedic
(@island_medic) reported
@Leah_Holiove @Shawhelp Had Telus for quite a few years now, booking a tech is easy, never waited for more than week, usually within a couple days. LOVE fibre optic internet! Shaw sunk their money into expanding their services (ie their phone system) instead of technology like Telus (Shaw tech told me
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DStarky
(@DstarkStark) reported
@Leah_Holiove @Shawhelp I Have never had a problem with Shaw and always great customer service. Sorry to hear you’re not receiving that
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Robert McAlaster
(@robertmcalaster) reported
@Leah_Holiove @Shawhelp In the past I've worked for all the major telecoms, except Shaw, in either sales or management. I can say for certain that customer service across the board is in a dismal state. Companies seem to care more about making MORE profit than about delivering excellent customer care.
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brad
(@brad_l28) reported
@Leah_Holiove @Shawhelp Yeah my issue was similar where froze and glitches on me...got it fixed tho...can find his card if ya want...
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Joseph couturier
(@Josephcouturie3) reported
@Leah_Holiove @robertmcalaster @Shawhelp I would say you might need a tech so many scenarios. Make sure all connections are tight . If it’s just YouTube it might be an issue with it .
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Barry Smith
(@Barry1966Nova) reported
@ShawInfo Help, we are being spammed by some fake Amazon caller. Can you add them to your spam blocker on the home phone please?
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George Panozzo
(@geosoccer60) reported
@Leah_Holiove @Shawhelp We have Telus and the customer service is a struggle. Waiting two hours to get through or get a call back. I know Telus has a great customer retention dept . Try calling Telus
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douglas brown 📷🦉🦅
(@yah_but) reported
@Leah_Holiove @Shawhelp I *** a smokin deal from Telus for all services. High speed internet, Optik TV, phone and security. Plus free Prime, Netflix and Crave almost 2yrs ago. Shaw customer for ever before. Customer service is ok. Once you wait or get a call back they solve stuff well. Do it.