Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 11/17/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Parksville and Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaParksville TV
CanadaNanaimo E-mail
CanadaNanaimo TV
CanadaNanaimo Internet
CanadaNanaimo E-mail
CanadaNanaimo TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp To continue, there's no sound either. I will probably start a chat after work.This is no acceptable, the service has been great until now.

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BruceLeslie6 Bruce Leslie (@BruceLeslie6) reported

    @Shawhelp Gonna call BS on that, both my wife and I have never seen the onslaught we just got in the past couple of days. Do your job @Shawhelp

  • EcoDivaNomi Eco Diva Nomi (@EcoDivaNomi) reported

    @Shawhelp Yep Terrible service.

  • EnjoyedAlien Miss Anthrope (@EnjoyedAlien) reported

    @Shawhelp outage with cable & internet in Airdrie

  • rebeccaedwardsc rc edwards (@rebeccaedwardsc) reported

    @Shawhelp What is up with your wifi? For the amount I pay each month I expect your wifi to be working. It’s pathetically slow and glitchy. I expect a discount on my next bill.

  • iChinadian 𝕿𝖍𝖔𝖒𝖆𝖘·王 🍁 (@iChinadian) reported

    @Shawhelp Stupid question, but it postage paid for on the Canada Post labels? Also, do you want your Motorola DCT700 and DCX3400 back? The DCX3400 is a free rental for a Pace Summit.

  • happypam_82 Pamela W (@happypam_82) reported

    @Shawhelp afternoon! Are you by chance showing an outage in Calgary Mahogany? Only some devices were working so we rebooted the Gateway and now nothing will connect!

  • ColleenDFitz Colleen Fitzpatrick (@ColleenDFitz) reported

    @Shawhelp Do you know if there is issues in the south end of Winnipeg with regards to Internet services? Mine is continuously dropping today.

  • FitSince96 Danny Holloway (@FitSince96) reported

    @Shawhelp Day #10 NO Internet or TV. St. Albert, Alberta. I’m confused why this is not fixed. I have been told you are working on it, yet no solution. Unacceptable!! I don’t want to DM anyone, already have numerous times.

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • BruceLeslie6 Bruce Leslie (@BruceLeslie6) reported from Calgary, Alberta

    Hey @Shawhelp what’s with your email servers. Did all your spam filters shut down. Have been inundated with crap over the past couple days!!