Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Nanoose Bay, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia
The most recent Shaw outage reports came from the following cities: Nanaimo, Parksville and Qualicum Beach.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Phone | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nanoose Bay, British Columbia
Latest outage, problems and issue reports in Nanoose Bay and nearby locations:
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Sarino
(@DekeyPetey40) reported
from
Qualicum Beach, British Columbia
Hi @Shawhelp I would like to cancel the @WWENetwork
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Vicki McLeod
(@vicki_mcleod) reported
from
Nanaimo, British Columbia
Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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TDSIN
(@tdsin1974) reported
@Leah_Holiove @Shawhelp Does it do that on every single TV or just one? Also when you say you need to 'unplug the box' is that just the little box or have you tried to cold reboot the main router? I find mine gets laggy at times and voice command/pvr sucks I have to hard reboot the main box.
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Joseph couturier
(@Josephcouturie3) reported
@robertmcalaster @Leah_Holiove @Shawhelp Problem on top of that is shortage of equipment so some faulty equipment gets recycled over and over
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Michael Toma
(@MichaelToma15) reported
@Leah_Holiove @Shawhelp Telus is nothing but problems
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Barry Smith
(@Barry1966Nova) reported
@Shawhelp It's just that your spam blocking is not working. Need to fix your algorithm.
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Johnny B
(@highlobber) reported
@Leah_Holiove @Shawhelp I left Telus years ago bc of terrible customer service. Went to Shaw...very good. Chat lines very helpful when needed which was rarely required.
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dwgreen
(@greend01) reported
@Leah_Holiove @Shawhelp with Telus I have had good results by putting at @TELUSsupport when getting hardly any support on phone
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Robert McAlaster
(@robertmcalaster) reported
@Leah_Holiove @Shawhelp In the past I've worked for all the major telecoms, except Shaw, in either sales or management. I can say for certain that customer service across the board is in a dismal state. Companies seem to care more about making MORE profit than about delivering excellent customer care.
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Kate
(@kjlto1) reported
@Leah_Holiove @Shawhelp Not too many problems with Telus…fibre optic is 👍🏼. Have had them for years.
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Vicky Gilker
(@VGilker) reported
@Leah_Holiove @Shawhelp Shaw is awful, wouldn’t go back to Telus
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Jayson Algate
(@JaysonAlgate) reported
@brad_l28 @Leah_Holiove @Shawhelp Your main box probably needs to be changed. Book a service call, they’re free!