Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 01/01/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo, Parksville and Qualicum Beach.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Total Blackout
CanadaNanaimo E-mail
CanadaNanaimo Internet
CanadaParksville Phone
CanadaNanaimo TV
CanadaParksville TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

  • ballsy66 darrin wright (@ballsy66) reported from Nanaimo, British Columbia

    @Shawhelp I have been having problems with a few HD channels, this has been going on for 2 months. The first time I mentioned it was via a chat, next time was DM. There is some picture but mainly scrambled pixels. I shouldn't have to pay full pop for less than 100% product.

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bbcrzyfan bbcrzyfan (@bbcrzyfan) reported

    @Shawhelp wow ! last night i rec'd a call about a medical emergency about my elderly mom's Oldest sister. Now What? i cant contact her or anyone on gabriola to get a phone to her. I dont even know if MY cellphones would work on Gab. If i did i'd try to get over there & give 1 of mine.

  • HeroAiyami Hero Aiyami (@HeroAiyami) reported

    Anyone else in the #yyc area also experiencing intermittent service loss by Shaw in the NE? @Shawhelp I’d like to not have my live stream dropped every 20-30 mins.

  • UnitedNfld2175 Geoff (@UnitedNfld2175) reported

    @Shawhelp @ShawInfo So I received my new pvr in the mail which was great,the news about my bill with a price freeze was top notch only down side to my pvr compared to the one i had befor the upgrade this machine does not have a clock on it & i feel lost without it

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp hey im struggling to preorder UFC 282 on my shaw box it shows up on my tv box doesn’t let me order. Thanks is there issue with the pay per view channel

  • HollyHollywood8 Just Me (@HollyHollywood8) reported

    @Shawhelp Nope frozen again so will try unplugging it. This channel has way to much freezing and glitches - never get to watch movies I really want to want properly lol

  • Queen_Robynn TravelRobin76 (@Queen_Robynn) reported

    @Shawhelp my internet goes down for 5-7 minutes than restarts. This happens at least 5 times daily. Is this acceptable?

  • WillMorr1 W L-Mo (@WillMorr1) reported

    @Shawhelp Trying to sign into myshaw and 2 factor authentication is not sending me a code to verify the sign in

  • itsUhFISHial UhFISHial (@itsUhFISHial) reported

    @ShawInfo seems crazy to not allow returning customers to re-sign a contract with the same rates as your “new customer” rates..feel free to find yourself a new customer, I’ll go be that elsewhere. These savings you have no problem offering, just not to already loyal customers 😢

  • ryansmith1983 Ryan Smith (@ryansmith1983) reported

    @drdavebrooks @Shawhelp My parents live there! I feel so bad for them

  • HollyHollywood8 Just Me (@HollyHollywood8) reported

    @Shawhelp your W Network Channel 21 is frozen. All other channels are fine.