Shaw

Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nanoose Bay, Regional District of Nanaimo, British Columbia 11/26/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Nanoose Bay, Regional District of Nanaimo, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo and Parksville.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Internet
CanadaParksville TV
CanadaNanaimo E-mail
CanadaNanaimo TV
CanadaNanaimo Internet
CanadaNanaimo E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

  • booklover_novel deborah deutsch (@booklover_novel) reported from Nanaimo, British Columbia

    @Shawhelp is there a cable outage in Nanaimo

  • vicki_mcleod Vicki McLeod (@vicki_mcleod) reported from Nanaimo, British Columbia

    Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

  • DekeyPetey40 Sarino (@DekeyPetey40) reported from Qualicum Beach, British Columbia

    Hi @Shawhelp I would like to cancel the @WWENetwork

  • VI_CYC SR (@VI_CYC) reported from Nanaimo, British Columbia

    @Shawhelp Why does the Weather Network default to a city where I am not located? It isn't helpful to have the temperature, wind and forecast for Victoria when I don't live in Victoria. How can I change it to my location?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • _Rootoo Marc (@_Rootoo) reported

    @Shawhelp Wifi has once again stopped working. Unable to reconnect, says device is paused. Help! This is the second time in less than a month. Do I need a new modem? Please have tech call me. Will leave # in DM.

  • capytanbara 𝚕𝚎𝚎 ✨ (@capytanbara) reported

    @Shawhelp Hello, internet was down in portions of our city last night, the latest update says that it was fixed around 5:40 last night (BC Time) but our modem still cannot provide internet. Is this because of the outage yesterday?

  • sushantnayyar SUSHANT™️ (@sushantnayyar) reported

    @Shawhelp Your customer support is a joke no one is responding in chat. Shameless shaw Ironic I'm paying for services which you are not providing

  • deenamusing Deena Diaspora (@deenamusing) reported

    @Shawhelp where can I complain about that encanto commercial to? Great service at #shaw but the worst commercials I have ever seen

  • Kas3er4 Kasper (@Kas3er4) reported

    @Shawhelp @hartreef_singh Service restored

  • KGapany Kim Gapany (@KGapany) reported

    @Shawhelp Both TVs pic not working. One did for a bit but picture and sound just ceased. Then TV screen now black and no sound. Winnipeg Polo Park area

  • DantheKanadian Dan (@DantheKanadian) reported

    @Shawhelp I tried messaging you and your agent River just took off without any further help.

  • Fighting_for_AB People over profits! (@Fighting_for_AB) reported

    @shawinfo sucks, because when they make a mistake for a customer of 20 years, instead of saying oops and making it right, they'd rather let the customer walk away unhappy. I work in tech. Countless people sent your way looking to me for a recommendation. Can't do it anymore.

  • WCGamez 🍁SouthShores🍁 (@WCGamez) reported

    I’ve subscribed to @TSN_Sports TSN+ for about a month now and had nothing but issues with a few of the “+” channels. I’ve sent off requests for help with zero replies from TSN and my ISP @Shawhelp says my Gig+ internet has no issues at all. TSN streaming is a waste of money

  • AxeMoose Dave Nicholson NSFW (@AxeMoose) reported from Moose Jaw, Saskatchewan

    @Shawhelp Shaw internet is down in downtown Moose Jaw.