Shaw Outage Report in Nanoose Bay, Regional District of Nanaimo, British Columbia

Problems in the last 24 hours in Nanoose Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nanoose Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Nanoose Bay, British Columbia

The most recent Shaw outage reports came from the following cities: Nanaimo, and Parksville.

City	Problem Type	Report Time
Nanaimo	TV	1 day ago
Nanaimo	TV	9 days ago
Nanaimo	TV	9 days ago
Nanaimo	TV	9 days ago
Nanaimo	TV	10 days ago
Nanaimo	E-mail	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nanoose Bay, British Columbia

Latest outage, problems and issue reports in Nanoose Bay and nearby locations:

• 
  Vicki McLeod (@vicki_mcleod) reported 21 minutes ago from Nanaimo, British Columbia

  Hey @Shawhelp - been trying to get someone to help my self-isolating 80 y/o mama to get some HBO/Crave or Netflix add-one onto her Shaw account for her smartTV - she needs to do this via telephone. Pls help. DMd you yesterday

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica (@jessicalaurissa) reported 4 minutes ago

  @Shawhelp Is there ANOTHER issue with PVR cloud recordings? All my recordings are skipping multiple times again and I don't understand why we continuously have to deal with this

• 
  SunnyD (@SunshinesDad) reported 6 minutes ago

  @Shawhelp Thanks Jesse. I switched over a year ago and added my one child's first cell service (can't beat $5). Just had to wait for the other two's contracts to expire. I do need help logging into my acct online. Can you help through DM or do I need to call?

• 
  Susan Lawson (@trxc1963) reported 9 minutes ago

  Hey, @Shawhelp, can you either put me into the “restart my modem” queue, or put me in touch with someone who can help, please? I’ve done all the rebooting, resetting, and restarting, and I have no internet connection via my Gateway. Again.

• 
  Gem 🐝🐾 (@gem_k_) reported 10 minutes ago

  Would have been really nice to get some kind of notice about the overnight service outage of wifi, phone, and tv that's supposed to go from 10pm-6am @Shawhelp.

• 
  Heather Cook (@I_Am_The_Storm_) reported 11 minutes ago

  Dear @Shawhelp why does my internet suck so bad. Every day we have to restart it. Even your techs tell us there is nothing they can do because the problem isn’t in the house.

• 
  Lori Todd (@lorictodd1) reported 15 minutes ago

  @Shawhelp Why do you not respond on chat? The wait is ridiculous, and your wifi is horrible

• 
  Nicholas Evans (@Big_Nick92) reported 16 minutes ago from Duncan, British Columbia

  @Shawhelp just have a question a couple months ago upgraded to fiber gig l but after the slow internet issue that you guys were having recently my latency on my Xbox it went up to 81ms and it was only 39ms before

• 
  Betty (@emtd44) reported 16 minutes ago

  @Shawhelp After the Shaw tech was here last Thur & Friday for another issue, my printer which is connected through the pod wouldn't work.(It had worked before) I spent an hour on the phone today with a tech who said that she couldn't even see a pod on my device list and they 1/2

• 
  JonnyFeverr (@JonnyFeverr) reported 19 minutes ago

  @Shawhelp our internet has been very intermittent the last few hours... and now it's down,we did a reboot on the modem And still no internet Postal code is R2M0L3 In winnipeg

• 
  Jeremy Nolan (@Nolanpctech) reported 20 minutes ago

  @Shawhelp I don't like residential service customer service. Worst Support ever. Tell me to slow down for the address so I dom then I get from shaw "I got it I got it I got it I got it. Seriously shouldn't be that hard to look for an address. Then I just get put on hold.