Start.ca

Start.ca Outage Report in St. Thomas, Ontario

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in St. Thomas, Ontario 01/23/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Start.ca Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca All you need is a bigger dish or possibly a feed horn rotation to fix the problem. But if your looking int alternative sources perhaps you could look into sourcing Newsnation and BBC news. You can never have enough news sources and you defenetly don’t have enough !

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca Ok CNN has now been down for over a week . It was down before the big Rogers fiasco. How about either some of that transparency we have herd so much about or some actual news or effort regarding this outage. This has happened before please tell us what’s really happening!

  • ronthetvtech Ron (@ronthetvtech) reported from Central Elgin, Ontario

    @startca Instead of doing these dumb quizzes why don’t you fix CNN!!!!!!

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • websnappers David (@websnappers) reported

    @startca Is there an outage in the Cornwall area? We haven't had internet access for at least an hour.

  • SRollo91 Shaun Rollo (@SRollo91) reported

    @startca once again, there are issues with the internet being down. This is a very common occurrence with you. Why is there an issue again?

  • vasta Sameer Vasta (@vasta) reported

    Just has the worst customer service from @startca (Sherri?) that it almost makes me want to switch to Rogers. Abysmal and rude. (Also, doesn’t help that there’s an outage that they won’t even attempt to help resolve.)

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported

    @startca Using a service such as CloudflareDNS or OpenDNS can even make it better and take it to the next level.

  • geebs1983 Jordan (@geebs1983) reported

    @startca I have had 2 restart my internet twice in the first 10 mins of walking up, and this is a daily thing. Yesterday we had to restart the internet 5 times. Start was supposed to send a tech twice, both times I was stood up without a call. "Customer service" is worthless, no help.

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca Hey! How's it going with that fix you promised for CNN? Your charging top dollar for a sub-standard product.

  • stillkvl kvl (he/they) (@stillkvl) reported

    @vasta @startca I get it. And we all have bad days. I would just hate for the overall customer service to go a specific direction.

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @GabrielCPinto @startca I don’t game so I can’t speak to speeds regarding that, but have no issues using streaming services with them ie Netflix Disney+, Amazon prime. I actually have their IPTV service as well and I’m quite happy with it

  • shiphead666 United1889 (@shiphead666) reported

    @startca Absolutely true, no issues in 8 years of service.

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @startca You guys going to inform your customers what's going on or what? 2 days now sporadic internet. No answers in DMS or support chat. Pathetic support services. Also if anyone else sees this I'm currently looking for a new provider that will support its customers!