Telus Outage Report in Redcliff, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Redcliff, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Redcliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 16: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (21%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Redcliff, Alberta
Latest outage, problems and issue reports in Redcliff and nearby locations:
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Brent Woods
(@therealwoodsbre) reported
from
Redcliff, Alberta
@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Steven
(@faria_wong) reported
@TELUS service sucks. In 15 years no issues with ADT. Telus ADT down for the past 2 days. No word from TELUS. Unable to control any of my security while travelling. Get out of the business
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Krista 🇨🇦
(@Hanajimaismycat) reported
@GregBecause @roulinski @TomPark1n False. Provincial governments mis-managed their health transfers to make way for privatization. Telus offers paid for health subscriptions to AB and BC residents ffs. Considering BC finally managed to drop the monthly premiums for MSP within the last decade, it sucks heavily.
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Rolf Reimer
(@Rolfsrollaround) reported
@WhoTrollsTrolls @mattmcqueen @TELUS Agreed telus is brutal! It’s takes days so settle a single issue, telus does not care about their customers at all
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Kaz
(@kazi_mierzi) reported
literally telus still has not installed my internet and has been ******* completely useless in tech support or even knowing what's happening and it's been like 2 weeks 🙃🙃🙃🙃
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Steven
(@faria_wong) reported
@TELUSsupport Sure sure …while my ADT pulse is down. Telus is providing a less than satisfactory service. Unable to login into pulse for the past 3 days while travelling. Zero customer service
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Steven
(@faria_wong) reported
@TELUSsupport Your app has been down for 3 days now. Last night I had someone go to my place so I’ll be billing Telus $25/hr until your app is fixed
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RyanCartier
(@RyanCartiers) reported
from
Toronto, Ontario
@TELUS Why does a call to @telusmobility require specifying mobil a 2nd time? Please correct redundancy, problem identified & feedback given to #customerservice over a year ago. Listening to frontline employees pays dividends in business.
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Steven
(@faria_wong) reported
@TELUS mismanagement. Telus ADT app has been down for the last 2 days. No communication from Telus and no portal to lodge a complaint.
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Terri Saunders
(@Terri_Saunders1) reported
So I have to remember a password to log a cell phone issue with Telus. Even though they called me back on my phone and experienced the same issue during the conversation. 🙄
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Timeskapade.Korp4
(@timeskapade_k4) reported
@telusmobility can u help coz telus is off know help thx. it’s been 24hrs or so? r u on titter even?