Telus

Telus Outage Report in Redcliff, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Redcliff, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Redcliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Redcliff, Alberta 11/16/2025 23:55

November 16: Problems at Telus

Telus is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Redcliff, Alberta

Latest outage, problems and issue reports in Redcliff and nearby locations:

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • KimJohnston Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealFam13 Mark (@TheRealFam13) reported

    @MarkJPwns_ @TELUS We have 1 gigabite service from my provider but my bill would almost double...

  • rajimsaini Raman Sainai (@rajimsaini) reported

    @TELUSsupport dear Telus I am one of your existing client having Telus account number :- 6046149378 I had requested over a phone with one of your customer care executive and asked for 2-months vacation from wifi cause I would not be available in canada in this time period.

  • Naeno81 Nathan (@Naeno81) reported

    @skypierce_ @TELUS I was dealing with the same thing telus is crap...I moved to shaw much better plus all the hot spots you can connect to

  • MikeBamford9 Crypto ****** 420 (@MikeBamford9) reported

    @Bell_LetsTalk @Bell Get your service from a better place like Roger's or telus you'll thank me. The lack of customer service here is disgusting. The charges I've recieved for returning a phone upgrade is ******* pathetic

  • CarlaHowatt Carla Howatt (@CarlaHowatt) reported

    Hey @Bell any chance you will be providing the same service @TELUS offers for screening phone calls? (caller has to push a number-so robots can't)

  • VaylouV vaylou (@VaylouV) reported

    @Tori_Ace_Star @TELUSsupport telus support doing anything but supporting 😭

  • KawalMhatre Kawal Mhatre (@KawalMhatre) reported

    @canadaposthelps Please help me find my package. I lost my receipt and hence I don't have the tracking number. I submitted the package on Dec 1 at 20 Bloor St E. Telus hasn't received the package and I am being penalized for this. What's the update on my ticket# 144837808?

  • roastedfresh4U Brian Kannekens (@roastedfresh4U) reported

    Anyone else having telus wifi issues in southridge

  • epiclula julia (@epiclula) reported

    forgot I have my Harry Styles cardboard cut out I'm-- no wonder this telus guy laughed when he came in I was like sir-

  • MikmakiNews Mi'kma'ki News (@MikmakiNews) reported

    God damn Telus. Charged me a payment and I've cancelled them already because my system was not working properly. So what they do? Send me to collections agency. I called them today and asked why a agent is trying to contact me and they said oh we are working together. You owe