Telus Outage Report in Redcliff, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Redcliff, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Redcliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Redcliff, Alberta
Latest outage, problems and issue reports in Redcliff and nearby locations:
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Kim Johnston
(@KimJohnston) reported
from
Medicine Hat, Alberta
And finally Telus service is back in #medhat.
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Les Landry 👨🏾🦼♿ #EmptyPotProtest
(@LandryLes) reported
from
Medicine Hat, Alberta
I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Brent Woods
(@therealwoodsbre) reported
from
Redcliff, Alberta
@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Wherd_KMsT
(@Wherd_KMsT) reported
@PaulDoroshenko @TELUS They will take as much as they can get as often as they can get it until the potential of losing you as a customer surfaces. Ask them to explain the charges given the inconsistent internet connection & a promotional deal with a much lower rate will typically materialize. 1/
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🇨🇦🇨🇦🇺🇦🇨🇦 Enjoy today🇨🇦🇺🇦🇨🇦🇨🇦
(@istandwithJT) reported
@PaulDoroshenko @TELUS Omg I complain about 65.00! Haha... there are these Plume pods I have in my house because for whatever reason I also have internet issues. These helped tremendously. I think they are 5. or 10. a month for 2. I keep 1 in the kitchen for outside.
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Dianne Grimmer
(@DustyGrimmer) reported
@brettdrc @PaulDoroshenko @TELUS I could easily reduce it $50 by dropping my home phone. With scam calls it’s way more trouble than it’s worth. Trouble to drop it when your doctor, dentist, pharmacist & others all have the number.
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Yes It's ******* Political
(@YesItsFukinPoli) reported
@PaulDoroshenko @TELUS The wait times are atrocious but speak to the loyalty dept via the cancellation queue as 1.5gb is only 155pm. If you're having connection issues speak to the tech support team and they can fix it. It will take time but you can expect a discount as an apology
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therealstephenholding
(@therealstephe14) reported
@PaulDoroshenko @TELUS Transparency is a major problem for Telus. Watch for added ‘fees’ that seem to pop up from nowhere. Literally just happened to me, and if I hadn’t called and complained, I would be paying for nothing.
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Brad Babcock
(@babcock_brad) reported
@PaulDoroshenko @TELUS Does Telus still charge for data overages? Might be where some of that is coming from unless it’s the same amount every month. Plus phone service for $7?!?!? Something fishy there.
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Brad Hartstok
(@BHartstok71) reported
@TELUSsupport No I didn't but if you read your reviews from the public about Telus Home Assistant getting unpaired from Alexa there are lots. This isn't just an issue with my thermostat or alarm panel
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AB Consensus Politics "YES WE CAN"
(@yegelection) reported
@PaulDoroshenko @TELUS Telus are corporate criminals with all their hidden charges. CRTC should have cracked down on Telco's years ago, as Canadians are being fleeced.
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myisland 🇨🇦
(@opinionated75) reported
@PaulDoroshenko @TELUS I just called and told them I was moving to Shaw if the couldn’t give me a decent offer and I got the Internet taken back down to 85$ a month for 24 months.
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Takurua
(@Takurua2) reported
@JAL49 @PaulDoroshenko @TELUS Recommend an email separate from service providers.