Telus Outage Report in Redcliff, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Redcliff, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Redcliff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at Telus
Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (56%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Redcliff, Alberta
Latest outage, problems and issue reports in Redcliff and nearby locations:
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Brent Woods
(@therealwoodsbre) reported
from
Redcliff, Alberta
@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Cannon
(@Jeff_The_Cannon) reported
Switching from Shaw to @TELUS was the worst decision ever. Internet has dropped out every 30 minutes for the last 6 hours. And it happens almost every day.
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Amber Ashton
(@ashton_gal) reported
@TELUS what the fresh hell! Been on hold for two hours to talk to your reps about a mistake you guys made !!! Also why don’t you have the service to phone clients back as to not waste their time, and for the love of all things holy, change the hold music 🤬🤬🤬🤬
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Mat Thomas
(@EmptyUK) reported
from
Vancouver, British Columbia
The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
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Tony Swain
(@tswain555) reported
@elonmusk Meh; when I get an affordable one in Canada I will dance around like an idiot. If you can't afford it, then it doesn't exist. Till then $110 a month to Telus.
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gfbrett
(@gfbussy) reported
telus will call you everyday, 3 times a day when they’re doing surveys but when you need a speck of tech support its a minimum 2 hour wait
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👩🏻🦰JENNYJENNY🇨🇦♥️
(@savagecookie) reported
Hey @TELUSsupport @TELUS I think you starting to charge 1.5% PLUS TAX on my bill if I use my credit card 💳 after Oct 1st is a RIP OFF!!! And I’ve been a loyal customer over 15 years but you suck! #smallbizowner
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Drey
(@DreyDreydesigns) reported
Hello @TELUS @TELUSsupport Please explain the unacceptable service in #Alberta this past 8 days? Upgrades or just not caring about your customers?!?
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Questions?
(@questions973) reported
@JohannBoucher @TELUS It is putting their admin costs on the customer.
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Ted Mah
(@Teddybear22228) reported
i guess Telus is trying to take advantage of their situation of them having a "service failure " (in Aug 2022) by instilling a 1.5% service fee on top of your credit card bill payment.?? What happens in the situation that you have a 2 year service contract with Telus???
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Krystle DeLong
(@krytri) reported
Super glad I’m not a @TELUS customer. I’ve been on hold for an hour and 18 minutes. The chat function (which I doubt I could use anyway) has timed me out 2x waiting for 13, 11 and 15 people to get their service. @TELUSsupport is this what you expect your customers 2 put up with?