Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 12/13/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CanuckScots Scots Canuck 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@CanuckScots) reported

    @TELUSsupport I see...now Telus doesn’t respond to customer enquires either? Wasted 2 hours waiting for tech to come. No show, no call. On hold for 30 mins so far. This is the 2nd tweet.

  • EdHDias Eduardo Lima (@EdHDias) reported

    @TELUS Freedom Mobile has much better deals. And no bring it back ****. I switched from Fido to Freedom and Now I pay much less and got the iPhone for 50 dollars a month for 2 year.

  • MarkFedRecruits Mark Fedyshen (@MarkFedRecruits) reported

    @Novusnow Maybe let’s not complain so much about a small (rare) outage with a local provider. These companies keep prices fair and after years with Telus and Shaw I have to say the service is comparable and the customer service is far better.

  • InTheYYC EAP (@InTheYYC) reported

    @TELUSsupport @TELUS yo, why does it take so long for you guys to get back to me? There doesn't seem to be wide outage but my Internet is down. Can you help or not?

  • DeakMusings Thomas "Stop all Coal Mines in The Rockies"!! (@DeakMusings) reported

    @Calgarygirl4 Cracking down on corporate tax evaders is a solid idea that should be implemented. Corporate tax should be reinstated to pre UCP levels. Telus call centres using tech support workers in places like Guatemala should be taxed heavily.

  • jaxsaid jaxsaid 🐌 (@jaxsaid) reported

    @dalevancouver @TELUS Same issue with shaw when we want to watch TV. Netflix only loads 24%. Gotta reboot.

  • jeffcomeau Jeff Comeau (@jeffcomeau) reported

    @oliviawhite06 @exodus_io @TELUS Thanks for your help, but my assets are all gone. They've been siphoned off my account. I can log in to my Exodus wallet no problem, but balance is at zero. How on earth could your contact help me out ?

  • JackJConnors Jack Connors (@JackJConnors) reported

    @JulieRohrYEG Good question. Shaw owns freedom mobile so it’s freedoms cell towers. I tried it and it only worked okay in the city, outside of Edmonton it was bad. Public mobile uses the Telus towers, has good prices and works well throughout AB.

  • ProfPaulRalph Paul Ralph (@ProfPaulRalph) reported

    @AliParsai @TELUS @koodo Imagine hold tech support hostage to giving away all your data, as if we're not already paying for the service.

  • WhatImActually1 WhatImActuallyThinking (@WhatImActually1) reported

    @Rogers Sick story, my internet and cable have been down for 7 hours with no ETA for the 3rd time in 1 month. Telus is looking good.