Telus

Telus Outage Report in Medicine Hat, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Medicine Hat come from postal codes T1A and T1C.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 01/12/2026 20:40

January 12: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

Loading map, please wait...
City Problem Type Report Time
CanadaMedicine Hat TV
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat TV
CanadaMedicine Hat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • KimJohnston Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nuclearambo Mike (@nuclearambo) reported

    Telus canada is a piece of garbage

  • gruneantu seb g (@gruneantu) reported

    @Rogers whats going on, cell service down again? in Halifax NS this level of incompetence is mind blowing, maybe start hiring competent people rather than filling quotas. I will sent you the bill for my prepaid telus phone card.

  • fringe_cunuk Fringe Minority 🇳🇱💪🇳🇱 (@fringe_cunuk) reported

    @CTVCalgary Because it’s impossible… TELUS and Bell could offer any type of help but it’s all for publicity as it’s is 100% impossible to just switch networks on the fly with cell phones with out a SIM card change… and on wireline services also an impossible feat to do instantly

  • Wally_53 Whiskey Jack (@Wally_53) reported

    Any other AB Telus customers have issues with service when in Sask? Telus doesn't seem to be too compatible to Sask Tel.

  • gordonmcdowell gordonmcdowell (@gordonmcdowell) reported

    @TELUSsupport think my Telus Fibre is down in SW Calgary. Can’t report as your website requires me to choose some physical damage I’ve spotted as part of the submission?

  • mc045 Unacceptable *Machine Noises (@mc045) reported

    @Skip70969016 @CBCNews Nope. Over my dead body! Just because you're super gullible doesn't mean I'm going to ever use this garbage tracking app. They already bought our data from TELUS and shared it with Bluedot. Are you not outraged? Complacent?

  • jwd7150 Jwd7150 (@jwd7150) reported

    Well tell is and there price hikes r officially out of r house thx God and there Denial of the price hikes and slow wifi is gone so to telus stay the hell away from my house & don't send your minons r way 2 try and convince us to come back cuz were not !!

  • KentParker4 Kent Parker (@KentParker4) reported

    @SScriver3 @PierrePoilievre Ah yes, I see that @pierrepollievre “worked for TELUS as a teenager”, so my bad, he definitely has the resume to be PM.

  • JayManCanada JayMan (@JayManCanada) reported

    @CP24 Bull ****, in most places if they just turned off the towers peoples phones would have switched to Bell/Telus per roaming agreements. Rogers-EXT Network

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    @markrmcqueen @TELUS @Rogers One possibility that has been suggested to me is that there were a lot of people who had Rogers at home - and therefore off the air who had Bell / TELUS phones and were using them to hotspot and that might have added extra demand to the Bell network.