Telus outages and service status in Medicine Hat, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Medicine Hat, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Medicine Hat, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near Medicine Hat, Alberta
Latest outage, problems and issue reports in Medicine Hat and nearby locations:
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Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
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Les Landry 👨🏾🦼♿ #EmptyPotProtest (@LandryLes) reported from Medicine Hat, AlbertaI have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.
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Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Les Miserables (@lesmishatgroup) reported from Cypress County, AlbertaStill no webmail from Telus! This is beyond bad! #telusfail
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Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Kim Johnston (@KimJohnston) reported from Medicine Hat, AlbertaAnd finally Telus service is back in #medhat.
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Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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chrisc (@nl_rock) reported from Medicine Hat, AlbertaDear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nickspirit (@Nickspirit4) reported@onesoccer It’s not on your station. I have Telus and one soccer and they are playing cpl. wtf
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cнrιѕ (@getmangled) reported@TELUS Travel between Fort McMurray and Edmonton. From Grassland north to McMurray service is abysmal. From 5G to LTE to 3G to no service at all in multiple areas. It’s been that way for far too long.
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Jason Englishman (@jenglishman) reportedSo....my mother has Alzheimer's and is mostly non verbal. We've been trying for months to get thru to @TELUSsupport to cancel her account, only to spend unimaginable amounts of time on hold. Today I brought her with her ID to the local Telus store. 1/2
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L9FRIENDLYSTYLE (@L9FRIENDLYSTYLE) reportedIt’s fairly obvious at this point that $AMPG and Telus are collaborating on Telus’ 66 billion dollar network investment through 2030. Yes, if $ampg gets even 1% of that cake their market cap quadruples. (Not even including the dozen other projects they have going on) But what if that’s not all they are contributing to Telus? Telus is now hiring waves of AI Voice Data Specialists to train next-gen voice AI. What could a wireless operator company possibly need AI voice data specialists for? You call your local pharmacy/carrier/small business and you get a ****** prompt operator you have press 1, 2, or 3 five times in a row to get to who you want to reach. It takes an hour to complete your phone call. This is the Interactive Voice Response (IVR) system. My inference is simple. Telus is going to revamp and wipe out the competition of IVR (which is a ~6 billion/year industry btw) Telus operates in over 35 countries. Guess whose radios get to be the backbone of this entire operation? $AMPG Data center tailwinds too lol this isnt a bubble $NOK $ERIC $IREN $NBIS $DGXX
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Angelle McDougall (@AMAMcDougall) reported@jenglishman @TELUS 2/2 One by one the sole Telus employee told them he couldn't help and pointed to a phone number on the wall for them to call. The store was filled with these ladies now on their phones trying to get help to no avail. Absolutely useless!!!
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Beefhouse (@Tom_Selleck) reported@ODSPoor Also it's an old ****** Telus box (redundant statement since Telus implies ****) even the cable box upstairs stutter lags every time you change a channel. **** Telus.
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Nickspirit (@Nickspirit4) reported@onesoccer Since you no longer are showing CMNT on Telus one soccer I’ll be sure to cancel that station
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Cyberpunk Sense 👑 (@napoleon21st) reportedTldr here for $AMPG is that Telus $T.TO allocated 66b to upgrade the network in Canada and in the same time $AMPG gained approval for the equipment that can be used which matches the description. The 2 companies already have a commercial relationship to supply such O RAN radios. Sounds highly likely to me and would result in an instant rerate for $AMPG
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Douglas Mark (@DouglasJMark) reportedToday, July 21, 2026, only 1 tech showed up with no ability to restore our static IP address. I told me to call the business centre again (the hole in the bucket since this began on July 16, 2026. He could fix our phone modem and had to factor reset it. (I could have done that). Our phone company had to send a tech out to reconfigure our phone modem. My call with the Bell business internet was respectful and the fellow I spoke with explained the situation openly and honestly that other stat IP addresses were affected last week and that it would be difficult to restore it. In the end, we are stuck with a different static IP address. I told him thank-you anyways and asked for compensation for the disruption. He forwarded me to customer care who we credit us a month or two of payments. (Better than nothing). I prepared my staff for this end result and our team at my office, at BlueBird Technologies who ensure our network and computers are running smoothly, and Telus Health were set in motion. We were reconnected to our EMR and patient care is returning to normal only 2.5 hours later (it could have been 2-4 days!). Our phones were also restored around the same time. In the end, it's a bit like the story of The Wizzard of Oz. A tornado took us far away to Munchkinland in the Land of Oz. It's not so bad here after all. Hope we can live here happily ever after.
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Grammy (@jumpyGlenys) reported@JayJanower @Rogers Same problem with Telus AI does not have the answers Human interaction is key