Telus Outage Report in Medicine Hat, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Medicine Hat, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Medicine Hat, Alberta
Latest outage, problems and issue reports in Medicine Hat and nearby locations:
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Brent Woods
(@therealwoodsbre) reported
from
Redcliff, Alberta
@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Pedlar
(@med8or) reported
@TELUS @TELUSsupport now charging a 1.5% credit card processing fee before the CRTC actually approves? The principle of it may be enough for me to cancel my 22 year account.
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BHANU PRAKASH S
(@bhanu003) reported
@TELUS - When most small businesses are able to absorb the cost of credit card fee, you being such a top company in Canada are shamelessly passing it on to your customers. I regret switching to @TELUS big time. Never going to renew my contract with you.
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Neal Jennings ☮️
(@nealjennings) reported
@_marty_k @TELUS It's... shockingly bad form. Telus is usually better than this.
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Douglas Robertson
(@douglasr) reported
@JonDurnin @TELUS Like the Easy Roam fees, which have somehow magically gone up from $5/day for USA to $12/day while the cost to get a local SIM card from a US provider like @Mintmobile has gone down over that same time period? Yeah, poor TELUS indeed.
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Jason Stettner
(@Skycaptin5) reported
Yep, @TELUS internet would be down right when I’m about to start streaming MW2. This internet service ever work haha. They keep charging more, doesn’t seem to improve at all.
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Chris Ricketson
(@MR_RICKETSON) reported
Anyone else find @TELUS 5G network sucks!? #orisitjustme #5G
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Meaghan Murray
(@meaaghaan) reported
@TELUSsupport Hi! I have a complaint about my last call to Telus in August and my bill this month. Was on hold the last 1.5hrs and the call just hung up on me due to the "office now closing" even though it's only 4:40 and it says 7pm online. Would like some help please!
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Elendel19
(@Elendel19) reported
Wow so @TELUS net income last quarter rose by 39.7% and now I’m getting a notice that they need to start charging a service fee for credit card payments?? 150 million in profit per month isn’t good enough @TELUSsupport ?? Jesus Christ
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Fayek Boek
(@BoekFayek) reported
@TELUSsupport @TELUS MyTelus is down, customer service lines are clogged (2 hrs on hold) AND you email us to say you will be charging your customers credit card fees???!!! 😡 Sorry to say but a move to @Rogers is now a must #telus #badcustomerservice
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Todger Strunk
(@WaxEBuildup) reported
from
Toronto, Ontario
We're at that point on a Friday night where you've been on hold with @TELUS for just under 2 hours + you have been worried for awhile now that they've shut down for the weekend and yet continue to repeat the "all of our operators are helping other customers..." message regardless