Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 12/07/2025 05:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • LandryLes Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported from Medicine Hat, Alberta

    I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.

  • KimJohnston Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dstroy Dorota (@dstroy) reported

    @notthatkristen @TELUS yes. all the phones in our house using telus have been buzzing over and over with no service notifications this morning

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    Anyone else having issues with @TELUS cell phone service in Alberta.

  • ChrisPa13596238 Chris_hellcat (@ChrisPa13596238) reported

    @Crackmacs @virginplus Bell, Telus and Koodo are down across Canada

  • ChrisPa13596238 Chris_hellcat (@ChrisPa13596238) reported

    @NicPhd @koodo All of Canada for Koodo and Telus are down right now. Apparently Bell too.

  • MelissaBuntcake Hey, it’s Melissa 🌈🇬🇷 (@MelissaBuntcake) reported

    @Crackmacs @virginplus Telus also having issues today

  • mitchdul Mitch Dul (@mitchdul) reported

    @notthatkristen @TELUS I shut mine off and turned it back on and it seemed to fix it

  • OfTwittah Paul (@OfTwittah) reported

    @TELUSsupport Can I temporarily stop paying for this service too? Seeing as you can temporarily shut mine off whenever ya want lol whats going on Telus?

  • jkmnew jacob new (@jkmnew) reported

    @TELUSsupport Could you get @PublicMobile to notify their customers too? I highly doubt all of them know they're on the TELUS network

  • jarvisa2002 jarvisa2002 (@jarvisa2002) reported

    @Bell_Support Telus is having an outage problem in BC and Alberta, it's affecting my Bell service as well, I cannot call out, send messages

  • JamesTCanadian Canadaguy🇨🇦⚛️💉💉🎮 (@JamesTCanadian) reported

    @Crackmacs @virginplus @downdetectorca says telus & others (including Virgin) are down