Telus Outage in Medicine Hat, Alberta

Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

Still no webmail from Telus! This is beyond bad! #telusfail

@TekSavvyCSR Telus came in to hook up my internet today and I still have no connection. The network is available but nothing loads. The admin page (192.168.1.1) says “internet is offline”. I have reset the router and contacted Telus, they said it’s on your end. Please help!

.@TELUS @TELUSsupport Is there a real commitment to resolving customer issues?3 tries, 3 support staff, 3 commitments made. Crickets.

@xChainbrain Ooof, sorry buddy. I've been having mega trouble with my Shaw internet. Thinking of switching to Telus fibre.

@telus there's is a significant probability that I'm typing into a void, but I thought that I'd reach out to remind you what a total disaster your rural internet service is. Both Jason Kenney and Ken Holland laugh at your incompetence.

@RGatzka Telus member here less than satisfied with the current Director's support during our last negotiation.

@TELUS train your customer service reps, by far the rudest associates.

@TELUSsupport Your data sucks in East Red Deer from north to south. Used to just be in Clearview area but is getting worse by the week. After many years of cell service from TELUS, we are seriously considering changing providers. . Do better!!!

@TELUS To bad your internet is absolutely **** and over priced for the little bit of crap service we actually get.

@TELUS your a terrible company. You signed me onto a 2 year contract without my consent. And now your team has the audacity to give me two options, pay 50% of a cancellation fee I never agreed to or follow it up with your management so they can tell me that you did nothing wrong!

@PeterVogel @TELUSsupport @TELUS It should be a darn easy fix. Heck, I had better coverage there on Freedom Mobile and Fido. They just need to install some femtocells or amplifiers in the area and it should be a relatively easy fix. I’m dumbfounded by their lack of action.