Telus outages and service status in Medicine Hat, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Telus generated 0 outage signals in the last 24 hours around Medicine Hat, including 0 direct reports.
The most common problems reported in this area mention E-mail.
The most recent signal from this area was received May 24, 5:18 PM EDT.

E-mail (100%)

The latest reports from users having issues in Medicine Hat come from postal codes T1B .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 24, 11:20 PM EDT	0	0
May 24, 11:40 PM EDT	0	0
May 25, 12:00 AM EDT	0	0
May 25, 12:20 AM EDT	0	0
May 25, 12:40 AM EDT	0	0
May 25, 1:00 AM EDT	0	0
May 25, 1:20 AM EDT	0	0
May 25, 1:40 AM EDT	0	0
May 25, 2:00 AM EDT	0	0
May 25, 2:20 AM EDT	0	0
May 25, 2:40 AM EDT	0	0
May 25, 3:00 AM EDT	0	0
May 25, 3:20 AM EDT	0	0
May 25, 3:40 AM EDT	0	0
May 25, 4:00 AM EDT	0	0
May 25, 4:20 AM EDT	0	0
May 25, 4:40 AM EDT	0	0
May 25, 5:00 AM EDT	0	0
May 25, 5:20 AM EDT	0	0
May 25, 5:40 AM EDT	0	0
May 25, 6:00 AM EDT	0	0
May 25, 6:20 AM EDT	0	0
May 25, 6:40 AM EDT	0	0
May 25, 7:00 AM EDT	0	0
May 25, 7:20 AM EDT	0	0
May 25, 7:40 AM EDT	0	0
May 25, 8:00 AM EDT	0	0
May 25, 8:20 AM EDT	0	0
May 25, 8:40 AM EDT	0	0
May 25, 9:00 AM EDT	0	0
May 25, 9:20 AM EDT	0	0
May 25, 9:40 AM EDT	0	0
May 25, 10:00 AM EDT	0	0
May 25, 10:20 AM EDT	0	0
May 25, 10:40 AM EDT	0	0
May 25, 11:00 AM EDT	0	0
May 25, 11:20 AM EDT	0	0
May 25, 11:40 AM EDT	0	0
May 25, 12:00 PM EDT	0	0
May 25, 12:20 PM EDT	0	0
May 25, 12:40 PM EDT	0	0
May 25, 1:00 PM EDT	0	0
May 25, 1:20 PM EDT	0	0
May 25, 1:40 PM EDT	0	0
May 25, 2:00 PM EDT	0	0
May 25, 2:20 PM EDT	0	0
May 25, 2:40 PM EDT	0	0
May 25, 3:00 PM EDT	0	0
May 25, 3:20 PM EDT	0	0
May 25, 3:40 PM EDT	0	0
May 25, 4:00 PM EDT	0	0
May 25, 4:20 PM EDT	0	0
May 25, 4:40 PM EDT	0	0
May 25, 5:00 PM EDT	0	0
May 25, 5:20 PM EDT	0	0
May 25, 5:40 PM EDT	0	0
May 25, 6:00 PM EDT	0	0
May 25, 6:20 PM EDT	0	0
May 25, 6:40 PM EDT	0	0
May 25, 7:00 PM EDT	0	0
May 25, 7:20 PM EDT	0	0
May 25, 7:40 PM EDT	0	0
May 25, 8:00 PM EDT	0	0
May 25, 8:20 PM EDT	0	0
May 25, 8:40 PM EDT	0	0
May 25, 9:00 PM EDT	0	0
May 25, 9:20 PM EDT	0	0
May 25, 9:40 PM EDT	0	0
May 25, 10:00 PM EDT	0	0
May 25, 10:20 PM EDT	0	0
May 25, 10:40 PM EDT	0	0
May 25, 11:00 PM EDT	0	0
May 25, 11:20 PM EDT	0	0

May 26: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

City	Problem Type	Report Time
Medicine Hat	E-mail	1 day ago
Medicine Hat	Phone	2 months ago
Medicine Hat	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

Bryan Leitch (@Bryan_Leitch) reported 8 minutes ago from Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
Milt Duquette (@milt_duquette) reported 13 minutes ago from Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
Jerry Mayo (@jfmayo) reported 19 minutes ago from Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
Les Miserables (@lesmishatgroup) reported 20 minutes ago from Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
Don Dempster (@dwdumpy) reported 32 minutes ago from Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
Brent Woods (@therealwoodsbre) reported 33 minutes ago from Redcliff, Alberta
@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported 33 minutes ago from Medicine Hat, Alberta
I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.
chrisc (@nl_rock) reported 34 minutes ago from Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported 49 minutes ago from Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
Mike Spicer (@MikeSpicer12) reported 51 minutes ago from Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
Kim Johnston (@KimJohnston) reported 56 minutes ago from Medicine Hat, Alberta
And finally Telus service is back in #medhat.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

susan bancroft,陳素琴 (@susanbancroft12) reported 8 minutes ago
@jodyvance @TELUS All the "service " providers are the same
Meggster 🇨🇦 (@BcMeggster) reported 8 minutes ago
@VanCityVice You think our Hyro bills will be going down once Telus sucks the life out of it for an A.I. data center. They announced stupidity. We don't nee China's system at all.
AYCT (@ptlrnk302) reported 14 minutes ago
@TELUSsupport The wifi service is out for 2 days now. Worst timing ever Telus. We get weekends to enjoy and this is what we end up with. Remind me again why I am paying premium prices for Telus?
Gord (@GordinKelowna) reported 15 minutes ago
@jodyvance @TELUS Lots of moving parts to the problem(s). To say that Telus or Rogers sucks doesn't help. Getting a tech on site is the best bet if you can make it happen. I have Telus, and I've been annoyed occasionally, but it's been minor stuff. Good Luck!
CryptoNova (@realcryptonova) reported 19 minutes ago
@MelissaLMRogers @TELUSsupport I’m paying 25$ a month for 100 GB and unlimited calls, in Canada. Ditch Telus, that’s your solution.
Alex Stevens (@AlexSte49374492) reported 19 minutes ago
@ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?
Terrill Tailfeathers (@Terrilltf) reported 20 minutes ago
Finally got that bill covered thanks to a good friend. I just hope I’m not too late for the cutoff today at noon. Just on hold with telus. If i go down I’ll be back. I’ll figure something out.
HoggHead (@HoggHead2375) reported 20 minutes ago
@TELUS I have no idea how you guys still function as a business. Most unorganized company of the last decade for sure. You deserve to go bankrupt with your unorganized customer service. 8 hour wait times. Just to get passed around and around. #epicfail
Nuck Chorris (@ofclanmcLeod) reported 22 minutes ago
@TELUS Still upset about the price I pay/month, just for wifi. Loyal customer for years and my monthly payment goes up over $20 because a two year contract expires?
Polcia456 (@polcia4561) reported 23 minutes ago
@MelissaLMRogers @TELUSsupport Yes, there’s room for lowering g the cost. Having worked for AT&T and Telus I know they have huge infrastructure build costs. Plus a horrible regulator that increases costs. Nevertheless, they are lots of opportunities to reduce internal costs of their business processes.