Telus

Telus Outage Report in Medicine Hat, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Medicine Hat come from postal codes T1A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 01/24/2026 15:30

January 24: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

Loading map, please wait...
City Problem Type Report Time
CanadaMedicine Hat TV
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat TV
CanadaMedicine Hat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • awelling7 Alexander Welling (@awelling7) reported

    After being hung up on twice, I’m now sitting at over an hour on hold with @TELUS… yeah you’re definitely proud of your customer service alright 👍🏻

  • NNSpecs Nick Nurse's glasses (@NNSpecs) reported

    How do I reach Customer Support when I am not a Customer @TELUS Not waiting on the PHONE for an hour when you are supposed to be a "communications" company.

  • JohnRei13251376 John Reid (@JohnRei13251376) reported

    The sales person had problems and took the sim card out and did some checking then put it back in and didn't know what the problem was. He turned the phone back on and it worked. I can only say Telus has more problems than you think.

  • xxXSuperbXxx xxXSuperbXxx (@xxXSuperbXxx) reported

    @palminder1990 **** TELUS. COMPLETE RIP OFF.

  • gloomhag charlie (@gloomhag) reported

    i’ve had like six different technicians come by in the last 4 months how they **** have they still not fixed it???? what are we even paying for??? **** you telus

  • bret_roe Bret Roe (@bret_roe) reported

    Telus billing is a ******* **** show

  • hamitkhosa hk (@hamitkhosa) reported

    @TELUS over 1 hour wait and then got randomly disconnected. Wtf is this. These random and secret charges are unacceptable.

  • TheCreeWoman Queen 🪶 (@TheCreeWoman) reported from Grande Prairie, Alberta

    F U @TELUS @TELUSsupport with record profits why the hell am I wasting hours on the phone to get service? @JustinTrudeau

  • LandonCraigie Landon C (@LandonCraigie) reported

    @TinDizzy Some of them say my Netflix account is over due and will be shut down. Another was my Telus account was over paid and wants to refund me! Obvious scam but I worry for people who can’t tell the difference

  • threelittlenuts Jane (@threelittlenuts) reported

    @brianlilley The thing joe missed in his list was they also spied on Canadians with location data they bought from telus where we were going during covid. They’ve done a lot of bad stuff in two years.