Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 12/15/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FunkCityGuy G (@FunkCityGuy) reported

    @theJagmeetSingh Resign as leader. You’re ******* terrible at this. BC is privatizing through Telus and not a word, because they are provincial NDP? That’s your constituency. You bluster online about problems and ask for us to sign so u can steal our email, but you hold the keys in parliament.

  • DJWardWilson ward wilson (@DJWardWilson) reported

    @TELUS ordered iPhone Jan 5 Jan 22 learned it was shipped to WRONG ADDRESS case under review, still no call from Telus to fix ITS problem absolutely brutal

  • traveller123654 T (@traveller123654) reported

    @TELUS I’ve been a Telus client for a year and my billing has always been a mess. Started off inaccurate and now it’s back to that. Call centers aren’t getting me anywhere and it’s extremely frustrating and stressful. Help please!!!!!!

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @brananddandi Hi there and sorry for the delay. If the online account is not working, you will need to get in touch with our colleagues over the phone. You will be able to reach them at *611 from your TELUS phone or at 50741493 from any phone. They will be able to help.

  • GLK_63 Andy'sBathGatesAndBBQs (@GLK_63) reported

    Hey @TELUS any idea why the Optic feed of tonight's @Sportsnet feed looks like it is being transmitted through a potato? Never had it like this. TV, cable box hasnt changed.

  • bhaveshrk1611 bhavesh kotadiya (@bhaveshrk1611) reported

    Worst decision choosing telus Not delivering their promise No any answers ... just to and from ... retail store to online support Not a fun #telus

  • cdnstudent Nick (@cdnstudent) reported

    @Zinner_15 @JacquelinejakeB @TELUS yup just got the same thing, extra pinch during these horrible economic times. Especially sucks cause I'm on fixed disability benefits.

  • gene_anderson Gene Anderson (@gene_anderson) reported

    @Ryan_r_Williams @cbcmarketplace Those “gatekeepers” are the current network monopoly owners: Telus, Bell, and Rogers. You gonna go after them? Maybe give the CRTC a boost? Actually fight for Canadians? Ya, sure, I won’t hold my breath.

  • evans_rian Rian Evans (@evans_rian) reported

    @TELUS @ExcellenceCan You idiots keep calling my number and leaving no message. I have no business with you. Someone called friday. That was call 20 or so. I said to not call me again. Today some ******* called me again. I need you guys to **** off. Thx

  • ojblockedme rh (@ojblockedme) reported

    I have been a @TELUS client since the Clearnet days. In all that time, what did I ever receive for my loyalty? Not a damn thing. Oh I got the loyalty discount… after I threatened to cancel. Now they jack my bill up $7 just because. Telus 2022 Q3 profit? 551 million. Done.