Telus Outage Report in Medicine Hat, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Medicine Hat, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Telus
Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (24%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Medicine Hat, Alberta
Latest outage, problems and issue reports in Medicine Hat and nearby locations:
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Kim Johnston
(@KimJohnston) reported
from
Medicine Hat, Alberta
And finally Telus service is back in #medhat.
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Brent Woods
(@therealwoodsbre) reported
from
Redcliff, Alberta
@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mega Gooner (Legacy Fan)
(@MegaGooner49) reported
.@TELUS @TELUSsupport could you PLEASE stop using @UPS for your deliveries? They say “we missed you we will try again tomorrow” but they actually don’t even bother trying to see if you’re home. Please use a service that actually delivers. Completely ruined my mood FFS.
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Mike D 🇨🇦
(@MiKD3D) reported
@TELUS every since I switched from Bell my call back feature doesn’t work. It’s goes to voicemail with no alert to incoming or missed calls. Telus support has been very unhelpful to this point. I’m about ready to cancel service
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Ahmed AbdulHafeez احمد عبدالحفیظ
(@plzdua4all) reported
Hi! Is there anyone to help or is it just one way email communication from @TELUSint @TELUSsupport @TELUS???
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Pearl Aivee
(@pearlH20) reported
@TELUS @TELUSsupport very bad customer service!!!
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Capt. DirtyBeard
(@Capt_DirtyBeard) reported
@KnightsOfTheSC @virginplus @virginmobileusa oddly enough never had this annoying of an experience with telus or even rogers at least theyre upfront with their BS lol
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Rosa Rotundo
(@RotundoRosa) reported
The service from #telus is unreal. TV has been freezing for serval months. Every time I call #Telus service all they say is unplug your optik TV box, have been doing this over 6 months. Would you not think that maybe it is something else. Not happy at all.
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Joey B
(@jbus13) reported
@vancerooniyeg @Bell @Rogers Koodo is just Telus. Being a new customer it is hard to get a better deal than you can get from your current company
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Mike D 🇨🇦
(@MiKD3D) reported
@TELUSsupport trying to fix an issue where by Telus call back feature goes straight to my voicemail without notifying is me is the most frustrating thing I’ve dealt with this year.
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tnoskk
(@tnoskk1) reported
**** this **** sucks. ******* Telus bums
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Pavendeep Singh Gill | ਪਵਨਦੀਪ ਸਿੰਘ ਗਿੱਲ
(@PavGill) reported
from
Valleyview, British Columbia
Just noticed that we finally have 5G coverage in #Kamloops on the @TELUS mobility network. Now caught up with Lillooet.