Telus Outage Report in Medicine Hat, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Medicine Hat, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Telus
Telus is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Medicine Hat, Alberta
Latest outage, problems and issue reports in Medicine Hat and nearby locations:
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Brent Woods
(@therealwoodsbre) reported
from
Redcliff, Alberta
@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Robert McGarry
(@rhmcgarry) reported
The only thing that makes this somewhat bearable is if/when you do get through to the 1-833 number the customer service reps are great. Thanks @TELUS for that.
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Sara with no H
(@saracharette) reported
@TomasiaDaSilva We are a business in Fairview and we have been having issues with cell phones for months. Nothing has been resolved. Our company is with Telus.
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Johnny Villella
(@LusciousJohnny) reported
@TELUSsupport How about answering your calls. Never mind. Telus is just too late.
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Daryl Anselmo
(@darylanselmo) reported
@UniMatrixZ0 @TELUS Yep. It’s a capitalist race at the moment - which of the local service providers connects me first wins the contract.
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Merlin Blackwell, Mayor
(@BlackwellMerlin) reported
@OwenTorgerson @TELUS telus LTE is 2.52 MBPS in Clearwater. Mascon(owned by telus) here is 118.15, but they are DSL on another network still I think.
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Ali
(@aslekarii) reported
@TELUSsupport Considering with the situation in Iran escalating every day and the internet still being shut down, we would appreciate it if Telus would extend the waive fee for Iran. During this we were able to talk to our families all thanks to Telus please consider an extension. Thanks
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Chris N `
(@403Longviewgirl) reported
@Cl1Richard Nope. No reduction. Just over priced ****** service from Telus.
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Beautifully Inclusive
(@AdvocatingHere) reported
How is my evening going? Well I waited on hold to talk to telus for 3 hours, got disconnected and have now been on hold for another 45 minutes. ****. @TELUSsupport
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Vindictive Raider M.D
(@VindictiveB69) reported
@TELUS @FriendlyFuture I will support thru Telus when telus decides to start hiring Canadians instead of people overseas to do their customer service.
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Mike McCague
(@mijoroad) reported
When your dog chews the cable for Wi-Fi and cable Telus charges $157.00 to repair but when @BarbPhillips11 calls them and points out how good a customer she is they cancel the charge. Did point out that it can’t be reversed if dog chews it again