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Telus outages and service status in Medicine Hat, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Medicine Hat, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Medicine Hat come from postal codes T1B .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

CityProblem TypeReport Time
Medicine Hat Phone 26 days ago
Medicine Hat Internet 2 months ago
Medicine Hat E-mail 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • Gayle22734637
    Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • therealwoodsbre
    Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • MikeSpicer12
    Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • dwdumpy
    Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • Bryan_Leitch
    Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • jfmayo
    Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • milt_duquette
    Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • nl_rock
    chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • KimJohnston
    Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • LandryLes
    Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported from Medicine Hat, Alberta

    I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.

  • lesmishatgroup
    Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • milleni0wl
    🦉 (@milleni0wl) reported

    @TELUSsupport You know what? Enough of your bs apologies. Canadians want you to answer the phones, provide good service & to hire locals. Simple stuff! #telus

  • thameed89
    Tahir Hameed (@thameed89) reported

    @TELUS Worst costumer service, never go for Telus.

  • ElliMicki
    Elli (@ElliMicki) reported

    I had the most difficult time communicating with the @TELUS @TELUSsupport agent today. The guy cannot understand and articulate himself properly in plain English. I hate these companies offshoring their service team elsewhere and provide mediocre services to the customers.

  • ProvoGal01
    Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported

    Excuse me @TELUS Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!

  • JackieBee_16
    x-JB 🇨🇦 (@JackieBee_16) reported

    @flyin_oryan @Sportsnet @TELUS My mom is 5 mins away and has fibre - no issues. I’m still on copper because my condo board refuses to put in fibre and all I have are issues

  • Justasnowmexic1
    Justasnowmexican (@Justasnowmexic1) reported

    @LukaszukAB So you’ve never heard of a phone book? That was a magical document that contained your name AND your address and you could just walk into Telus and grab one. For free. Crazy.

  • joe42071
    🇨🇦BASSASSASSIN🇨🇦 (@joe42071) reported

    @TELUS @TELUSsupport why does your network suck *** the last 4 days? Please don’t respond with “restart your phone” or “have you called Telus support”

  • theecodiva
    The Eco Diva (@theecodiva) reported

    After 38 minutes a computer voice came on and advised me they no service was available and they are closed ! You suck @TELUS @TELUSsupport

  • Bietska
    Colin from the Cariboo (@Bietska) reported

    @TELUSsupport @TELUSsupport: first, the tree is still on the lines as of this evening. Second, I’m not filling out any web forms for Telus again. After I filled out the support form you suggested above, I’ve been getting regular calls from Telus trying to sell me things I don’t want or need 😡

  • JasonI_X
    jay X (@JasonI_X) reported

    @LauraBabcock Canada 🇨🇦 • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.