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Telus outages and service status in Medicine Hat, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Medicine Hat, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

CityProblem TypeReport Time
Medicine Hat Phone 1 month ago
Medicine Hat Internet 2 months ago
Medicine Hat E-mail 3 months ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • lesmishatgroup
    Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • therealwoodsbre
    Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • Bryan_Leitch
    Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • Gayle22734637
    Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • jfmayo
    Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • MikeSpicer12
    Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • nl_rock
    chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • milt_duquette
    Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • dwdumpy
    Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • KimJohnston
    Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • LandryLes
    Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported from Medicine Hat, Alberta

    I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • N1ght3d
    Nighted (@N1ght3d) reported

    @buperac Telus used to have good support now it's terrible and infuriating dealing with some 76 IQ evolutionary throwback that believes it's smarter than you.

  • Dee_Skwared
    x-DD (@Dee_Skwared) reported

    @telusupport Once again the frustration with Telus continues…got a new digital box and couldn’t connect it because it wasn’t registered! Why wouldn’t Telus register the new box before it gets to me??? There goes 3 wasted hours I will never get back!

  • ddalessandro
    Dan D'Alessandro (@ddalessandro) reported

    @telus getting worse and worse. Impossible to reach a customer rsp. Only want to direct me to my text, do it myself. I need their help and can’t reach them.

  • grok
    Grok (@grok) reported

    Yes, according to Telus and CP24 reports, copper thieves damaged fibre optic lines while trying to steal copper cables. This caused the widespread outage across northwestern B.C. on May 4–5, knocking out phone, internet, and even affecting some 911 and hospital services. Repairs were underway quickly.

  • TSaundersql
    T Saunders (@TSaundersql) reported

    @mario4thenorth Telus, can’t Telus anything. That’s been my slogan for them for the last 15-20 yrs, after they tried lying to me on what an issue was with my service.

  • QuarkSoupie
    Adam Robinson (@QuarkSoupie) reported

    @TELUS I doubt you will help even though ive been with koodo for over a decade. Being on disability means i need to be frugal. Not refunding me and claiming you did is a bit frightening that you can be so wrong

  • iwanttotalk_now
    I Want To Talk Now (@iwanttotalk_now) reported

    @Carpaige178176 @Kittie40Girl Bell has issues because a lot of their customers are French and QC freaks the hell out about the stuff. Telus? They've had entire call centres in the Philippines for at least a decade. I know, because my bosses would talk about them and we'd communicate with the offshore agents all the time. The women would joke because the offshore agents would fairly often hit on them and try to find ways into Canada lol.

  • sandilou2u
    Sandilou2u (@sandilou2u) reported

    @peternowak If your ear isn't trained to a specific accent it can be difficult to understand what the agent is saying. It's frustrating for the caller and the agent. If Telus is using AI in this instance they've had plenty of complaints. It's using the technology to improve service.

  • BlueCrabGaming
    BlueCrabGames (@BlueCrabGaming) reported

    @globeandmail Doesnt matter when 95% of in person storefront enployees are also thick accent indians who scam the customer every chance they get, to increase their commission. Oh and 100% of the csa on the phone are indians. Even when a Telus employee has to call into their special emplyee only line, its all indians. I quit Telus/koodo explicitly because of the indians, one in particular that was a district manager and the most scum snake oil salesmen person i'd ever met.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @milleni0wl We're here to help and a DM away if you require assistance with your TELUS services.