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Telus

Telus Outage Report in Medicine Hat, Alberta

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Medicine Hat come from postal codes T1B .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

CityProblem TypeReport Time
Medicine Hat Phone 4 days ago
Medicine Hat Internet 1 month ago
Medicine Hat E-mail 2 months ago
Medicine Hat TV 3 months ago
Medicine Hat Internet 4 months ago
Medicine Hat Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • jfmayo
    Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • therealwoodsbre
    Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • Bryan_Leitch
    Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • milt_duquette
    Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • Gayle22734637
    Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • MikeSpicer12
    Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • dwdumpy
    Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • KimJohnston
    Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • lesmishatgroup
    Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • nl_rock
    chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • quynhiequynh
    Q (@quynhiequynh) reported

    @TELUS @sukhjinder71 You guys are slow af! It’s been almost 12hr! And nothing is up and running this absolutely pathetic

  • ashishsriv
    Ashish Srivastava (@ashishsriv) reported

    @TELUS Hi @telus internet service I am really fed up with your billing process. You kept on sending one sided new contract every month sometime multiple times in a month. Please assign some senior executives who can analyze my case and resolve the issue and refund over payments.

  • aggieloveseggs
    Aggie (@aggieloveseggs) reported

    @Franks_Five Have I ever told you how much we pay for unlimited data here? In all seriousness, this is absolute crap service from Telus, yet sadly unsurprising. :(

  • BigJoeBurke
    Zoidberg’s Shell (@BigJoeBurke) reported

    So the latest in the never ending saga is that @TELUSsupport has been lying all weekend and hadn’t done anything. Got a call this morning from a 3rd party contractor whom @Telus has asked to address the issue. They can’t even get here until Wednesday.

  • Tobiume
    Accord red (@Tobiume) reported

    @JasonPYYC While I 100% agree they should pay it back, at least telus didn’t lay people off, let those with immune issues work from home, take quarantine leave if exposed, and paid them. Slightly misleading too. Telus got 38.6, Rogers 82.3 and bell 122.9.

  • GiaAnnJohns
    Gia Ann🇨🇦 (@GiaAnnJohns) reported

    @DebHolloway @Shawhelp Aww...that just sucks. I used to have shaw satellite tv, for 25 years. Not once did they ask if I was happy. Then they tell me I have to upgrade my receivers & it will cost me $1000. As much as I hated to I called Telus. I got Optic tv with 5 free PVR boxes. I fricken love it!

  • SunilKhandade
    Sunil Khandade (@SunilKhandade) reported

    @TELUSsupport I was using the Telus Smarhub service 3 months back and then I canceled it. However, Rep said I will get an email from Telus to return the equipment but so far I received nothing. I need to return the SmartHub, Security Camera. My Details: My account: 605471142

  • SunilKhandade
    Sunil Khandade (@SunilKhandade) reported

    @TELUS I was using the Telus Smarhub service 3 months back and then I canceled it. However, Rep said I will get an email from Telus to return the equipment but so far nothing I have received. I need to return the SmartHub, Security Camera. My Details: My account: 605471142

  • ashishsriv
    Ashish Srivastava (@ashishsriv) reported

    @TELUS I am tired with Telus Internet. Please help in smooth termination of service ASAP.

  • nannudidarr
    Nannu Didar (@nannudidarr) reported

    @TELUSsupport @TELUS PLEASE SEND SOMEONE OVER MY INTERNET IS NOT WORKING, THERE IS NO OUTAGE IN MY AREA NOW, MY MODEM HAS ALL GREEN LIGHTS BUT IT STILL WON’T WORK AFTER RESTARTING IT FOR 100TIMES, SEND SOMEONE OVER PLEASE, CUSTOMER SERVICE SAYS KEEP WAITING LIKE WHAT BRO