Telus

Telus Outage Report in Medicine Hat, Alberta

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The latest reports from users having issues in Medicine Hat come from postal codes T1A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 12/20/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

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City Problem Type Report Time
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat TV
CanadaMedicine Hat Internet
CanadaMedicine Hat TV
CanadaMedicine Hat Internet

Community Discussion

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Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • marnie1616 Marns (@marnie1616) reported

    Telus has to be top 3 for absolute WORST in customer service.

  • SteveDave2017 SteveDave (@SteveDave2017) reported

    @cdnjanine @TELUS Call the line to set up new service though and they will answer you right away.

  • Catheri30381896 Catherine Jones (@Catheri30381896) reported

    @TTChelps Seeing as this service is out-sourced to Telus, is there no way to increase capacity & hire more operators on a temporary basis; at least until online bookings are available again? Tried this morning and could not even get on the hold queue (disconnected in the first 2 minutes).

  • jonredden Jon (@jonredden) reported

    Do all Canadian cellphone companies have a problem with scam/unsolicited phone calls or is this just a Telus thing? I get min 1 a day. Sometimes 3 or 4.

  • kKpax236 Kkpax236 (@kKpax236) reported

    @TELUS hey Telus. **** you. We pay you about 300 a month to reset our **** multiple times a day. Thanks for the refurbished crap you’d no doubt charge me full price for. **** you for the hour wait to get any kind of help. **** you for how complicated it is to just dial the right

  • bringbackCanada Michel Savard (he/him) (@bringbackCanada) reported

    @TELUS @TELUSsupport, your "service" is appalling. Need new Internet service provider. 🙄

  • MarkOrlan Mark Orlan (@MarkOrlan) reported

    @dkeramidas It's an oligopoly. Switching is a short-term solution. Long term it's all the same. Bell, Telus or Rogers have too much clout with the federal gov't. All the Canadian carriers know they've got you by the *****.

  • CameronNuttall Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported

    @ShonnOborowsky @TELUS And they called it an upgrade! Probably made by Huewai ! Crap

  • TommyPizzavonni Tommy Pizzavonni - Mike (@TommyPizzavonni) reported

    @TELUS why does all of westbank & peachland Kelowna have one bar lte all the time. Been here for months and it’s always crap service. Honestly thinking of changing companies if you can’t figure it out.

  • surf_n_pigskins Denis Labrecque (@surf_n_pigskins) reported

    @elks @TELUS Simon says put your left hand up… right knee down! Ahhh, didn’t say Simon says!