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Telus Outage Report in Medicine Hat, Alberta

Why is my Telus service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Medicine Hat come from postal codes T1B .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

CityProblem TypeReport Time
Medicine Hat Phone 3 days ago
Medicine Hat Internet 1 month ago
Medicine Hat E-mail 2 months ago
Medicine Hat TV 3 months ago
Medicine Hat Internet 4 months ago
Medicine Hat Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • Gayle22734637
    Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • dwdumpy
    Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • jfmayo
    Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • lesmishatgroup
    Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • Bryan_Leitch
    Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • therealwoodsbre
    Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KarinKorchinski
    Karen Korchinski (@KarinKorchinski) reported

    @TELUSsupport Oh pls... You’ll just make me dance in more circles. #darrenentwistle needs to be a proper CEO and actually know the level of customer that isn’t being provided. Pretty sure he never gets constantly ****** around. @TELUS I told 2 people not to change a thing and both ignored me

  • Mark_AB92
    Mark (@Mark_AB92) reported

    @TELUSsupport Hey Telus, I manage multiple small businesses and your current customer support is giving me the run around about porting a @Shawhelp ph# from one to the next. Either have a supervisor contact me(as I've been told to expect 3 times now) or Shaw call me for my bzness

  • DutchLady
    Michele (@DutchLady) reported

    @TELUSsupport hello, we want to watch #Youtube app on our tv but keep getting the “who’s watching” screen while the video plays. Is that a Telus or YouTube issue?

  • smashamer
    Sash (@smashamer) reported

    @TELUSsupport Its all of it. My own account as well as the regular telus page. Been very laggy and often not loading pages. Tried Firefox and Chrome. Though it seems a bit better now, still on the slow side.

  • ximenaespana
    Ximena España (@ximenaespana) reported

    @TELUS good luck trying to call telus to terminate a contract. This is impossible. I wonder what consumer protection is set up for this type of events.

  • bazwear
    Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

  • DeanO403
    Dean O (@DeanO403) reported

    Highly disappointed in both @TELUS & @ShawInfo as both haven’t had any reliable technicians to come address the internet issues-after what will be 8 days of no service. 👎 👎

  • orr_tracy
    Tracy Orr, EdD (@orr_tracy) reported

    @calgaryherald @TELUS Here’s hoping @TELUS. At the moment I pay you for non-existent service with no improvement forthcoming. I teach online. Up that proverbial creek I suppose.

  • MEMBER31773
    Bianconeri Capital 🦓 (@MEMBER31773) reported

    @NilsTillander @tefficient I chalk it up due to poor competition, no mvnos (owned by mnos) and a predominantly 3 player market. Don’t forget that the players not only own their cell towers (no rental expense) but share networks….bell/Telus….at least that’s the story in Canada.

  • LandryLes
    Les Landry (@LandryLes) reported

    @TELUSsupport That is a screenshot of the messages... And your CUSTOMER LOYALTY just hung up on me... I've had it will TELUS... this was supposed to be cleared up last month.