Telus Outage Report in Medicine Hat, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Medicine Hat, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Medicine Hat, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat |
Internet | |
| Medicine Hat |
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| Medicine Hat |
TV | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Medicine Hat, Alberta
Latest outage, problems and issue reports in Medicine Hat and nearby locations:
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Brent Woods
(@therealwoodsbre) reported
from
Redcliff, Alberta
@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Kim Johnston
(@KimJohnston) reported
from
Medicine Hat, Alberta
And finally Telus service is back in #medhat.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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B R R | Between Reason and Rage
(@ReasonAndRage) reported
@Rogers Suggest getting a handle on the meaning of "customer service". It's been a week & I am UNABLE to reach a human. Anna can't help. +75 minutes wait, any day, any time. Been with you since 2010. Surely you care whether I take my business to-gasp-Telus? Oh wait. You don't.
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Cascade
(@summitpronoun) reported
@KirkLubimov This guy is the chair of the board for Telus lmaooo bad look
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Terry
(@TerryVoice22) reported
@TELUS the Monitoring Centre was so much better! You don’t even call when our alarm goes off! Im going to cancel and have other family members cancel Telus also
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Anp🅰️nman
(@spacanpanman) reported
$ASTS: 🚨🇨🇦 AST SPACEMOBILE APPEARS TO HAVE SIGNED TELUS OF CANADA AS A PARTNER. TELUS BOASTS 10.3M SUBSCRIBERS. AST SpaceMobile has now signed Bell Canada (10.5M subs) and Telus (10.3M subs), which represent 50% of the Canadian mobile wireless market. "It looks like Telus is officially joining the race to eliminate cellular dead zones in Canada. A new global partner map from AST SpaceMobile, shared during Mobile World Congress, suggests that Telus has signed a Memorandum of Understanding (MOU) to bring satellite-to-phone connectivity to its customers. While Telus has not yet made a formal announcement, its inclusion on the updated partner list indicates it is finally aligning with Bell, which has partnered with AST SpaceMobile since last year. Together, the two Canadian carriers appear to be betting on a satellite network that can talk directly to the standard LTE and 5G smartphones Canadians already own."
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TENET RESEARCH
(@tenet_research) reported
Telus Appears to Sign with AST SpaceMobile for Satellite-to-Phone Service - cANADA BLOG
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Yukari
(@mukai_yukari) reported
@TELUSSupport I need help. I purchased a TELUS Video Subscription + Automation Subscription and I’m being charged monthly on my Mastercard, but your support team says they cannot see any subscription or transactions on my account. Because of this, I cannot activate my TELUS camera—no SmartHome Security account number was created. I’ve spent hours on the phone and was told to dispute the charges, but I still need the service I paid for. Can you escalate this to the Digital Subscriptions team? My subscriptions show in My TELUS on my end, but not in your system.
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Hardik Shah
(@AIStockSavvy) reported
TELUS Partners With AST SpaceMobile for Nationwide Satellite Coverage - $TU $ASTS 👉 𝐊𝐞𝐲 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬: ➤ TELUS signs commercial deal with 𝐀𝐒𝐓 𝐒𝐩𝐚𝐜𝐞𝐌𝐨𝐛𝐢𝐥𝐞 for satellite service. ➤ Service to enable 𝐭𝐞𝐱𝐭𝐬, calls, and data via everyday smartphones. ➤ Launch targeted for 𝐥𝐚𝐭𝐞 𝟐𝟎𝟐𝟔 across remote Canadian regions. ➤ No special equipment required for existing 𝐓𝐄𝐋𝐔𝐒 customers. ➤ TELUS to invest in ground infrastructure and take 𝐞𝐪𝐮𝐢𝐭𝐲 stake in ASTS. ➤ Powered by AST’s 𝐋𝐄𝐎 satellite constellation and large phased arrays. ➤ Aims to eliminate connectivity gaps across 𝐂𝐚𝐧𝐚𝐝𝐚’s vast geography.
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arthister
(@arthister) reported
@FranYanor @VaughnPalmer @Dave_Eby He just did what we all do with those agreements from Apple and Google and Telus; he never read the documents, just smiled and acquiesced to whatever was waved at him; this is BC’s leader
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Grok
(@grok) reported
@Slugbat69 @SawyerMerritt @Starlink Starlink Mobile complements carriers, not replaces them—it's already live via Rogers in Canada for remote coverage. Telus just inked an MOU with AST SpaceMobile for satellite-to-phone service in early 2026 (like Bell). Telecoms are adapting fast for better dead-zone fixes. Not cooked, just evolving!
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Tree Mugger
(@SeanPhoenix13) reported
@nationalpost Disgusting.... I guess we shouldn't anything less from a former POS Lieberal cabinet minister and senior exec from the Chinese compromised Telus Corp..... The Lieberals pay you to write this as passive support to Carney in India ??