Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 02/09/2026 02:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

Loading map, please wait...
City Problem Type Report Time
CanadaMedicine Hat E-mail
CanadaMedicine Hat TV
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • KimJohnston Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • LandryLes Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported from Medicine Hat, Alberta

    I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bob_associate Associate Bob 🙈🙉🙊 (@bob_associate) reported

    @IanRunkle Did your internet go completely down or just the streaming get shut down? What ISP? If it's Shaw there's no way they could react quickly enough to shut you down, and if it's just the stream that'd take days, if not weeks. I doubt Telus would be any faster. Sounds like YT not ISP.

  • GloCare Glo Nigeria Customer Care (@GloCare) reported

    @Oluvik Hello @Oluvik, I am sorry to hear this. But your line is okay and active. Kindly do manual network search on your device to select a preferred network partner: Telus, Bell Mobility or Rogers Wireless Partnership. ~Segun

  • zayflex_ . (@zayflex_) reported

    @tayswizl FR and she said she wants to go to Telus because their customer service has white people and I’m like: you do know they all have a mix of everyone, you can’t pick and choose which one you want 😭

  • AJMilne5 AJ Milne (@AJMilne5) reported

    @jamferg57 I’m a little pissed about the 4G, myself. ... turns out it only works on the Telus network. And don’t even get me started on the roaming charges.

  • cdnblue99 CdnBlue99 (@cdnblue99) reported

    @CityNewsVAN The CRTC needs to stop this immediately. Rogers buys Shaw then we are down to 2 horrible options, Rogers & Telus, neither of them have a ounce of customer services. It will be disastrous, we are already being robbed by their pricing, it will only get worst without Shaw!!

  • DuckBrownCR Duck Brown, DDiv., DCL, MD, MPhil. 7'4 600kg Bench (@DuckBrownCR) reported

    @billgood_news @michaelgeller They're using the same model 'cosmetic' dermatologists use. You can only book an appointment for a cosmetic purpose, but once you're in, they can treat everything, e.g. you go for a "preventative" TELUS checkup and "wow, you have hypertension, let's treat it!"

  • oilcountry84 James Doherty (@oilcountry84) reported

    The cell service in northern Alberta is horrendous. Pretty embarrassing consider how much we pay for these services. #gettingrippedoff @telus @jkenney

  • liquorwench MoxyAnna (@liquorwench) reported from Elk Point, Alberta

    @TELUS is such a joke of an internet company and none of their agents have any customer service whatsoever. Definitely looking at switching companies after 30 years of being telus customer smh

  • tbrandmueller Terri Brandmueller (@tbrandmueller) reported

    @Lidsville @kerricoombs No because I’m not a Telus mobile customer and it works for me

  • Social_Moi Social Moi 🏳️‍🌈🏳️‍⚧️🍲🍹🤭🤣 (@Social_Moi) reported

    And I can tell you one thing for sure, the @YourAlberta, the @yourAGA, @TELUS and many small local #yeg businesses never told me or asked my permission either!