Telus Outage Report in Medicine Hat, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Medicine Hat, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Medicine Hat, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat |
Internet | |
| Medicine Hat |
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| Medicine Hat |
TV | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Medicine Hat, Alberta
Latest outage, problems and issue reports in Medicine Hat and nearby locations:
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Brent Woods
(@therealwoodsbre) reported
from
Redcliff, Alberta
@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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KPalmerGordon
(@KPalmerGordon) reported
so this is a quote on the @TELUS website - for faster assistance, got to @TELUSsupport and someone will help you! Isn't that called false advertising - since I have been tweeting you since yesterday? (and I STILL can't get Telus Assist to respond online, btw).
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🇬🇾 Sandaidh mac Ðòmhnaill
(@SandyMDonald) reported
@wendibloomenth1 @adriandix Find a small pharmacy with a good customer service ethic; walk through the door; you will be served with both current shots, if requested. @AdrianDix needs to retire - or be retired; pharmacists are being forced to pull the slack for Dix's "interesting" relationship with Telus.
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Maulik korat
(@koratmaulik) reported
@TELUS @TELUSsupport Hi, Are you guys charging for inapp purchase of $20 from last 2 months. When I went to store about this thing they say call to 611 and when I call to customer service sorry we dont have excess to this details. Please refund my last month money else I switch.
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CJ Ireland
(@ireland_89) reported
@TELUS there’s no point in calling and waiting on hold for hours because you’ll tell me it’s my phone, not your network, but it you could figure out how to get service to the parts of rural Alberta that user to have service and now don’t, that would be great.
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SusanT
(@typical_susan) reported
@TELUSsupport I'm not interested in a pre-owned phone. I'll be switching cell phone carriers since Telus has no interest in charging customers ethical rates or providing decent customer service.
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KPalmerGordon
(@KPalmerGordon) reported
Thanks for nothing @TELUS and @TELUSsupport. Apparently 125 minutes on hold is OK, followed by ignoring me despite your website saying use Twitter for faster service.
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👻 Adam 🎃
(@Adam_Boyl) reported
@RE_MarketWatch I've been feeling really bad about inflation, so I called Telus and told them they can just charge me more money as a thank you for the great service
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Carebags
(@Carebags) reported
@telus super bad business move to charge a fee for credit card use. Businesses use CC for pain free tracking of expenses. What Credit cards charge you is your cost of doing business - NOT mine. YOU Will LOSE your customer base. We definitely be moving to @FidoSolutions
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Peter Vogel
(@PeterVogel) reported
Annoyed that @TELUS has sent a letter to my mother saying she must upgrade her copper landline to the company's fibre network. The letter uses the phrasing "this upgrade is mandatory." Only when pressed at a supervisory level does Telus agree that this statement is not true.
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Rage Against UCP
(@darkmoodie) reported
@TELUS so we pay a ridiculous amount for NHL Centre Ice and the games are being shown on a feed from 1990? What absolute garbage. Last night. Tonight. Fix it or I will be getting a refund. #bushleague