Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 01/15/2026 13:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

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City Problem Type Report Time
CanadaMedicine Hat TV
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat TV
CanadaMedicine Hat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dorourkeca Silly English Kniggit (@dorourkeca) reported

    @CTVNews Telus adds shittier customer service at the same time. Marvelous...funny how that works

  • chrisalecanada Chris Alemany 🍁🌹 🍉 🌲 (@chrisalecanada) reported

    @rodmickleburgh @TELUS late to the party as I often am. lol. I'm on the Telus side. Home internet service they win hands down particularly with fibre, but also reliable cell service in more regions. It's all too darned expensive, but they are simply taking full advantage of a broken system.

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @ShawnKing @TELUS Looks like you got the wrong customer care person. Try again :) I know this new call or chat only, no more in person customer service unless you're buying a product in the stores, not buying their service kind of sucks - weird times.

  • PeteKing2013 Fully Pfizer'd Up Drexl Hopkins-Keenan (@PeteKing2013) reported

    I swear to Buddha, if I have another PVR crap out on me and I lose this game I’m going to go down to Telus and run amuck

  • TigistSapphire Tigist (@TigistSapphire) reported

    Anyone else have a #Telus outage in old strathcona?

  • PHDFarm PHD Farm (@PHDFarm) reported

    Dear @TELUS @TELUSsupport instead of calling me every month and trying to convince me to get more services if I am that a loyal customer reduced by bills instead of keep raising them in $5 every few months. You're just making me want to move to a different provider

  • StelT1959 Stella Thompson (@StelT1959) reported

    @politrack4jeff @TELUS @RogersBiz Absolutely! We have to support our principles and values and staying with Rogers was supporting the wrong people. 👏🏻

  • RevisitingLife David (@RevisitingLife) reported

    @Bell Terrible website. Abysmal phone channel. Slow customer support. Same price as competitors. My family was going to get Bell TV, not anymore. I will call @TELUS tomorrow to switch over to them. Goodbye Bell. @Bell_Support

  • TheMnors Mike Norsworthy (@TheMnors) reported

    @TELUS fix your service. It’s so in and out. What do I pay all this money for? Can’t even hold a conversation on the phone.

  • TechCarlo Carlos Aparicio (@TechCarlo) reported

    elderly parent in 80’s won’t cut the cord to landline #telus how much convincing I have tried.Called Telus for service took a week. Tech came intermittent problem, is now no service. #telus shame for leaving without service I been on calls with #telus 2.5 hours on calls, no serv