Telus

Telus Outage Report in Medicine Hat, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 12/10/2025 23:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lolaelverson That Guy (@lolaelverson) reported from Winnipeg, Manitoba

    @TELUS is such a joke, I got an Apple Watch with them it’s $10 a month for data which hasn’t worked since the day I got it. I’ve called and they always say they’ll fix it but they don’t. Now they won’t let me out of my contract because i should’ve returned the watch right away

  • mvbenter Mike Benter (@mvbenter) reported

    @Swiftie01 The problem with Telcos is Canadas small population with large land mass. Building a network is a huge cost so the only way a competitor can operate is to resell Rogers, Bell, Telus and to a lesser extent Shaw and Cogeco. The company will never control their bottom line.

  • Kengdean1964 Kenneth (@Kengdean1964) reported

    @GarnetBees @CTVNews Check out Public Mobile. It uses the Telus network but very cheap. So inexpensive you won’t trust their offers at first, but it’s real! I’m now paying $16 per month for the same package Bell charged me $75 for! Two years now, no complaints!!

  • RachaelSFord Rachael Ford (@RachaelSFord) reported

    @TELUS can someone please kindly tell me why it’s a 4 hr hold to speak with the corporate team to do a quick rate change? Fortunately, after the first two extremely rude reps, I finally have gotten someone who proves that you have 1 customer service oriented agent..frustrating.

  • CaptnFrydog Eric (@CaptnFrydog) reported

    @TELUS I know it's just an automated system, but did you ever consider the optics of sending out email bills on Christmas Day are terrible?

  • themoneysensei 💰Money Sensei 💵 (@themoneysensei) reported

    Recently switched to Fido saving $60 a month Called TELUS to say I want to cancel my home internet. Got them to offer $25 less a month Called Globe and Mail and said I want to cancel. Got them to offer $32 less a month Total monthly savings = $117

  • laurelcmc Laurel McIntyre (@laurelcmc) reported

    @TELUS Roaming charges are automatically applied when BC ferry travels near Suchi islands in Washington! FIX THIS & your 90 minutes to 3 hours on hold to get reversed

  • Bnkr_Chk2 Terry 🇨🇦 (@Bnkr_Chk2) reported

    @gregorytaylor1 @MeeganReadCBC While not a huge fan of any of them, both Telus and Shaw have always provided me with good customer service. Rogers doesn’t inspire confidence. If Telus merged with Bell I don’t know what I’d do. I have nothing positive to say about Bell - rudest & worst customer service ever.

  • krosehawaii Kevin Rose (@krosehawaii) reported

    @pnwkate @TELUS That is a beauty of a shot. I have been with @ShawInfo since getting our first computer in 2003 and have never had any issues with the service.

  • CaptnFrydog Eric (@CaptnFrydog) reported

    @TELUS I know it's just an automated system, but did you ever consider the optics of sending out email bills on Christmas Day is terrible?