Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 12/10/2025 09:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatGuyNovaTV NOVA ||🍁|| The Falic Empire (@ThatGuyNovaTV) reported

    That is 100% NOT how #Telus sells it. The guy at the store TWICE told me it would be a NEW phone. And if they can't replace it with the same phone, it'll be the next model up. That's my issue, because I knew without a doubt as soon as I got the phone, it was refurbished. (2/5)

  • Foxwilderness Connor Knox (@Foxwilderness) reported

    Telecoms agencies need to be held accountable for their terrible business practices. @TELUS is again charging me 25 dollars more than they said they would, after 5 attempts to get it fixed I’m still waiting. Why am I locked into a contract they’ve never honoured?

  • AllLeafsAllDay All Leafs All Day (@AllLeafsAllDay) reported

    @TELUSsupport Your Telus store told me they don't know if they sell Public Mobile sim cards. Didn't bother checking. I'm quite positive they do have them. Piss poor service, especially when the Koodo booth is closed early due to an "incident".

  • MisaAmaneSimp3 Declyn (@MisaAmaneSimp3) reported

    Anyone else with Telus Fibre Optic having issues?

  • OVPEdmonton Jamie (@OVPEdmonton) reported

    @TELUS @TELUSsupport You installed my rural internet in two days of requesting it, hasn’t worked since & you’re technical dept tells me 12 business days before the can even look at my ticket! I depend on this for work & it’s dropped out 169 times in 3 days so far. Awful service!

  • ThatGuyNovaTV NOVA ||🍁|| The Falic Empire (@ThatGuyNovaTV) reported

    So update on my @TELUS / @Asurion issue. 21 days from my report that my "New" phone didn't work, I got my replacement device. Also got information that in the protection plan contract it says 'Replacement device will be refurbished or new if none are available'. (1/5)

  • ayja147 Noel25 (@ayja147) reported

    Waiting for Telus 45 minutes on phone here we go again. Service SUCKS.

  • thisisgillie Gillie (@thisisgillie) reported

    Is #telus internet down for anyone else?

  • rakitoon Tory, living/learning on Treaty 6 land (@rakitoon) reported

    @TELUS About 10 years ago I paid $200 to terminate my @Telus contract early. The “service” was consistently a disaster in every single way you can think of. I swore I’d NEVER use @Telus again. Reading here, looks like nothing’s changed.

  • ttbaldy Trevor Thistle (@ttbaldy) reported

    @TELUS **** off with your ESG bullshit and stick with providing internet and phone service. Go woke, go broke.