Telus

Telus Outage Report in Medicine Hat, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 01/14/2026 18:00

January 14: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

Loading map, please wait...
City Problem Type Report Time
CanadaMedicine Hat TV
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat TV
CanadaMedicine Hat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • KimJohnston Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • LandryLes Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported from Medicine Hat, Alberta

    I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ghostofchicken Aaron (@ghostofchicken) reported

    I try very hard to be nice to door to door sales people but the telus guy who I just had can **** all the way off. What an obnoxious, pushy jackass.

  • MdmCurt Curt McNaughton 17.5/8.95mmt (@MdmCurt) reported

    @jcalder1983 @BaldurBarons That's what I thought as well but I thought I had checked and both were on 5. Starlink is in the hallway waiting for a mount bracket and ethernet adapter, will test more after I happily take down the Telus thing

  • pcmwave Erhan Atesoglu (@pcmwave) reported

    Pandemic must be over, I've had 3/5 FAANGs contact me in the past month! I got fired from @Telus, where I made less $20 an hour but had to correct errors of the Treasury Department. Pray god keep me away from any company who purposely hires idiots to hide their illegal ****.

  • TeiganBlondin Teigan Blondin (@TeiganBlondin) reported

    @SimonYYC @TELUS @TELUSsupport I've had this multiple times, and anytime I give any sort of answer outside of normal, they hang up.

  • mcfee_daniel Daniel McFee (@mcfee_daniel) reported

    @TELUS This is now my third day being on hold for HOURS. I FINALY got ahold of someone after an hour and a half on hold only to be put on hold again without warning in the middle of the call. I'm ready to cancel my TV, Internet, and the 4, two thousand dollar phones I just ordered.

  • SimonYYC Simon Mallett (@SimonYYC) reported

    Hey @TELUS I’m pretty sure I just got a phishing phone call claiming to be from you offering me a deal (that’s not as good as my current service with you). Very loud call centre and hung up as soon as I started digging for more info. Just letting you know. @TELUSsupport

  • bratatouillee ashley (@bratatouillee) reported

    my telus service has just not existed and i cannot make any calls because it just evaporates and the online help :)) asked if i wanted a call back :)) where you going to call? :))))

  • BlackStangBC Stan Querin (@BlackStangBC) reported

    @randyw74 @drex i am moving from shaw to telus as the apartment complex i am moving to is offering 25% off each service for the lease term plus the extra 10 dollars off for my mobile service makes telus the winner in my book plus i can stream 15000 channels for $37.50 per year i am in

  • Amu3188 amu (@Amu3188) reported

    @TELUSsupport Telus charged us $150 for reporting the service outage and technician visit. The fault is because of Telus. If you cannot reverse my charges, I will switch it to Shaw.

  • dscyyc David Colonna (@dscyyc) reported

    @DustinMorris13 @mcmillan_ali How ******** is Telus sky ugly