Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 12/28/2025 04:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

Loading map, please wait...
City Problem Type Report Time
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat TV
CanadaMedicine Hat Internet
CanadaMedicine Hat TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • KimJohnston Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dhritzkiv Daniel Hritzkiv (@dhritzkiv) reported

    @TylerGalpin I love my plan from @PublicMobile (now owned by Telus and on their network). I save by paying tri-monthly; plus mix and match data+voice quantities. BUT, they nerfed their offerings for newbies, and are now shittier than other telcos: Only offer 3G (WTF) and no mix-and-match

  • wjkrancevic wkrancevic (@wjkrancevic) reported

    @TELUS God help you if you’re having problems with TELUS Smart Home Security. A two year parade of service calls, phone calls, part replacements and it still doesn’t work reliably. 🤯🤬🤯. Plus it’s IMPOSSIBLE to escalate to someone in authority!

  • ember_november Ember November - I wanna be an #ableg Hall Monitor (@ember_november) reported

    @thwartypants Telus is horrible.. but if you are rural, they all are. No one wants to provide rural services.

  • nucks09 C Timmermann (@nucks09) reported

    @TELUSsupport @TELUS I thought when you switched over email to the new platform that recoveries would be quicker. Email down due to Telus since Wednesday and keep been told it will be another 72 hours!! Wow😡

  • Potusjbiden Did You Meditate ? (@Potusjbiden) reported

    @TELUS hello you Cable installer left a mess ,was uncertain,our cable box is not working properly and lastly he damaged or A/C so who do we contact?

  • ember_november Ember November - I wanna be an #ableg Hall Monitor (@ember_november) reported

    @thwartypants When I had trouble with my Telus land line, they told me it would be at least 3 weeks before they could send a someone to see what is wrong. I just cancelled my line.

  • tomcreighton Tom Creighton (@tomcreighton) reported

    @TylerGalpin Acknowledging that they’re indeed all bad, I’ve bern with Koodo (i.e., Telus) for years with no real issues.

  • dhritzkiv Daniel Hritzkiv (@dhritzkiv) reported

    @TylerGalpin @PublicMobile Right! What are they thinking? Fortunately, I’m locked in to having LTE on my existing plan, so I get the benefit of Telus’ fast network (fastest in Ontario?)

  • voyagevixen voyage ***** (she/her) (@voyagevixen) reported

    @AllAboutJodi @TELUS Yikes 😳 that’s terrible

  • cakeis_not_alie Trevor Pott(◢◤); (@cakeis_not_alie) reported

    My village just accepted a broadband study that said, in essence, "if you're lucky you'll get 50mbit down by 10mbit up sometime in late 2026, but we're not going to do anything except pray that @Telus will install fibre". Which they won't. Help me, @SpaceX, you're my only hope!