Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 12/11/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • LandryLes Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported from Medicine Hat, Alberta

    I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • KimJohnston Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • infinitism Marksaidso (@infinitism) reported

    @Tsquared @TELUS Never had any friends who played so I have no squad 😠

  • Daddy_Blamo MR. Blamo (@Daddy_Blamo) reported

    @TELUS @TELUSsupport when you guys going to run those fibre lines out south of stettler Alberta, I seem to have to move a lot and now I'm stuck on your crap copper lines garbage speeds with my pure fibre 300 sitting on hold till I find another place with fibre.

  • eyeonthefly Brendon Samuels🚨🔥🌎 (@eyeonthefly) reported

    Tired of Rogers and being gouged by major service providers? Check out alternatives including: - Bell (Blue Rogers) - Telus (I Can’t Believe It’s Not Rogers) - That other one nobody else has heard of, maybe or maybe not owned by Rogers -

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    If @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.

  • Robonto ʞɐʇsoɥs qoɹ 🔶 (@Robonto) reported

    This week would be the perfect time for Telus to announce the availability of cell service in the TTC subway for their customers.

  • PoetScars Max (@PoetScars) reported

    @itstuckeryall @TELUS That’s so ******* stupid. Should be free. I’m on Freedom for my phone and I love it but telus for internet and tv. I hate Shaw more so I guess I’m ****** lmao.

  • sdcinvancouver SDC 🔭 ☄️ ☮️ 🇮🇷❤️‍🔥🇺🇦 🇨🇦 (@sdcinvancouver) reported

    @koodo calling support at 866-995-6636 but after confirming phone number, I just get “GOOD BYE.” Called 5x and tried different options… same hang up each time. How do I contact Koodo? Ridiculous. I’m now trying to contact Telus support, but the hold time is over 1 hour!

  • buschic buschic (@buschic) reported

    I had my S22 ultra, from it's drop day, Feb 22 last yr. I'm a very heavy user, (extremely nerdy about phones too) I was having the following issues. No 4G/LTE (it literally wouldn't stay registered on ANY networks, bell, Rogers, Telus, freedom, lucky, Koodo, were ALL tested,

  • bigtooey Hugh March (@bigtooey) reported

    @OpenGymAnunobyy Telus/Koodo havent been too terrible….

  • NSacristan3 N Sacristan (@NSacristan3) reported

    @PublicMobile I have 5 accounts (BC) with PublicMobile and can't sign in to any of them, including the new TELUS login, community, private message etc, cleared cache, all of it. I need your help