Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 12/13/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KARISSAPUKAS Karissa Pukas (@KARISSAPUKAS) reported

    @TELUSsupport @TELUS @TELUSBusiness PLEASE. I DM’d Telus support.

  • PMGComm Patti Gerhardi (@PMGComm) reported

    @CTVVancouver Telus let’s us all down 😳. They should try sticking to a service that they are allegedly supposed to be great at!

  • BlackStangBC Stan Querin (@BlackStangBC) reported

    @RmystiQue78 Well rogers cut my cell phone off for $0.10 and it cost me a reconnect fee on top of that,which is why i switched to Telus in the first place...i was glad when rogers sold to shaw a few yrs back but now i guess telus gets all my money unless they sell as well then i cancel

  • SpaceMutiny Laharl 'Furious Metals' Styles (@SpaceMutiny) reported

    That's what EVERYBODY is fearing now that it will send a signal that will cause the 1st or the 3rd largest media owners/broadcaster to take their relationship past a partnership (The Winter Olympics in 2010 caused Telus & Bell to be in a partnership) into an outright buyout.

  • tangibullah Bethankit Hums (@tangibullah) reported

    @hrmcleod @commieactivity @Lefty_Mind That's TELUS though, as you'll learn after a few billing cycles. They're not doing this because of their dedication to public service.

  • tedbarris Ted Barris (@tedbarris) reported

    .@ebessner @loughtred @sportsnag They think we have short memories, that we forgot about the layoffs, promises of more service, lower prices. The Big Four telecoms, Rogers, Shaw, Bell & Telus, about to become three, remind Barris Beat of another merger we stopped just in time.

  • FishermaMelvin Free to choose a healthy attitude (@FishermaMelvin) reported

    @SeanDunn10 @stephen_taylor Digital private healthcare replacing real help for Canadians is something only Telus and Kenney could throw together. Embarrassing.

  • taraisdead t.janelle (@taraisdead) reported

    Telus should really work on hiring more people because I’ve never spent under an hour on the phone waiting for a response lol.

  • redgypsee Deborah Robinson🎹🎸🎤🎨📝📷⌨️📚✂️💄🙌🧘‍♀️😻🇨🇦 (@redgypsee) reported

    @CalgaryParking @TELUSsupport TY, just trying to figure out the problem, and I am guessing it is my Telus connection, perhaps.

  • brent_collyer Brent Collyer (@brent_collyer) reported

    Hey @TELUSsupport @TELUS the email switchover isn't going so smooth. Can I get a phone number, with a human voice that can help me? No I don't want to use your telus assistant voice recognition system...it doesn't work and just adds more frustration.