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Telus outages and service status in Medicine Hat, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Medicine Hat, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 31: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

CityProblem TypeReport Time
Medicine Hat E-mail 7 days ago
Medicine Hat Phone 2 months ago
Medicine Hat Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • Gayle22734637
    Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • jfmayo
    Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • KimJohnston
    Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • therealwoodsbre
    Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • LandryLes
    Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported from Medicine Hat, Alberta

    I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.

  • dwdumpy
    Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • nl_rock
    chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • Bryan_Leitch
    Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • MikeSpicer12
    Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • lesmishatgroup
    Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • milt_duquette
    Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Nole_fan_girl
    Tennis Girl 🎾 (@Nole_fan_girl) reported

    Not to mention that @TELUSsupport called me back only to put me on hold to go find a technician. What is the point of making me enter all my info in the chat and waiting for a callback. This is a #customerservice fail Is support from @TELUS something I'll need a day off for?

  • Kidar182
    OurWorldInColor (@Kidar182) reported

    @BackstageInfamy @DimitrisSoudas You guys just love to make **** up. Inventing laws that don't exist. We're entitled to our % there is no debate and it's a huge % due to our young population. We've already paid for a study done by Telus and Lifelabs you can google it. @grok telus lifelabs alberta cpp exit study explain with links.

  • engalicorn
    Colin Regan 🚀 (@engalicorn) reported

    Huge Fail #Telus @TELUS @TELUSsupport International Easy Pass doesn't work in the United States. If my wife flew to Peru or Afghanistan she would be covered. She flys to Seattle and incurs $100 dollars in overages minutes after stepping off the plane.

  • Capt_Ivan_Danko
    capt_Ivan_Danko (@Capt_Ivan_Danko) reported

    @MelissaLMRogers @TELUSsupport I pay $36 for 100gb through freedom. Left Telus when they said I owed nearly $800 though I never missed a payment . Said it was an accident on their part but the collection calls keep coming .

  • Braddragon1812
    Brad Dragon (@Braddragon1812) reported

    @Martyupnorth Telus is really bad for mystery charges. Always check your bills.

  • ForrestHODL
    Forrest (@ForrestHODL) reported

    @MelissaLMRogers @TELUSsupport Well telus has always been a borderline criminal organization. But yeah it is bad in Canada.

  • uxridge_james
    James Burnell (@uxridge_james) reported

    @MelissaLMRogers @TELUSsupport I pay $30 for 150 gig unlimited on Telus. Only 5 bucks more than Florida I guess Canada isn’t as bad as you think.

  • Niinyan__
    ニーナ☆ (@Niinyan__) reported

    @dguo94 Don’t worry I’ve voiced my complaints to Telus support numerous times over the years I’ve been moved out

  • darcyschultz
    Darcy Schultz (@darcyschultz) reported

    Grok says: "TELUS ... strong on network quality and coverage, but often criticized for customer service, billing, and contract issues." I'm trying to get my home internet service moved and it's been *painful* so this summary is exactly right.

  • derekcockroft
    Derek Cockroft (@derekcockroft) reported

    @RodAVanier So even worse. The CTRC (run by Roger’s and Telus) is now making the competitive environment in Canada worse. Who ******* wants this? It’s not good for consumer choice, it’s not good for trade relations, and it creates uncertainty for content providers in Canada. **** THE CTRC