Telus Outage Report in Medicine Hat, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Medicine Hat, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Medicine Hat, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat |
Internet | |
| Medicine Hat |
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| Medicine Hat |
TV | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Medicine Hat, Alberta
Latest outage, problems and issue reports in Medicine Hat and nearby locations:
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Brent Woods
(@therealwoodsbre) reported
from
Redcliff, Alberta
@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Kim Johnston
(@KimJohnston) reported
from
Medicine Hat, Alberta
And finally Telus service is back in #medhat.
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Les Landry 👨🏾🦼♿ #EmptyPotProtest
(@LandryLes) reported
from
Medicine Hat, Alberta
I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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maria loi
(@marialoi) reported
@TELUSsupport Hello Telus Support, I thought my Telus Home Service is taken care but I just got to pay extra $10 and a couple of cent WHEN I OWE $.00! WHY? Your Bal and Candee at Telus Corp in Burnaby took care of it, NOW Telus claims I owe $10.and a few cents! I always pay one
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Larenzo Jensen
(@LarenzoJensen) reported
from
Nanaimo, British Columbia
@TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..
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Patrick
(@PatrickP876) reported
@MuskyBrown_ @AnthonyLacavera Yup..Shaw getting sold is bad for all Canadians, they were the only one keeping prices down! Rogers vs Telus will just mean price mark ups for all of us
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Dr. Vivian Stamatopoulos
(@DrVivianS) reported
Hey @TELUS @TELUSsupport: I have received nonstop fraud calls from a variety of local #’s that all start with the same first 3 digits of my phone number. Can’t block because just call back with slightly different #. Can you not find a way to block this garbage?!
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big daddy simp 🏳️🌈✨
(@littleredromi) reported
@TELUS why have I called to cancel 3 times but am still getting billed every month? Then I get kept on hold for 40+ mins everytime while trying to speak to someone about it. I didn’t even activate my services and I’m getting charged, bunch of crooks I swear
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Trevor Jain
(@TrevorJain) reported
@RGSportsPhysio Some folks may support TELUS and Shaw as health care business in Canada. I don’t. Maybe you do or don’t. But that is what I am talking about. Prior to launching its important to ask.
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WyRm
(@WyRm_Cloaked) reported
@TELUS so if you want to change your PikTV channels you need to use there app. Try to use the app and it crashes. Yes I have the latest app and on android 12. Added and removed app still not working.
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⁉️
(@tahini) reported
Time to quit @ShawInfo and move back to @TELUS. Shaw has become a bit of a joke with its professional customer service they outsource to god knows what country.
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We’re not happy 'til you’re not happy!
(@earthwindn) reported
@TELUSsupport hi, You are going to loose two accounts before we even get service. I have been stood up twice at my condo waiting for a technician who never showed up to run a fiver line. @telus The second time I had to take the day off of work to accommodate the tech who didn't
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Noel25
(@ayja147) reported
Waiting on phone for 23 minutes on phone for Telus home services. They have no problem taking my money whenI need help this is useless