Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 01/20/2026 04:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

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City Problem Type Report Time
CanadaMedicine Hat TV
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat TV
CanadaMedicine Hat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Headint08620663 Headintheclouds (@Headint08620663) reported

    @DublleD @TELUSsupport Ok, calm down. I’m down too… same with a bazillion other ppl who are all likely trying to call Telus at the same time. It sucks. Bitching about it isn’t going to make it go any faster.

  • _EmeraldLight_ Emerald (@_EmeraldLight_) reported

    @andrewphenry Koodo is the cheaper baby brother of Telus, so they run the same network

  • ShirleyPWilson Shirley P Wilson (@ShirleyPWilson) reported

    @ty_olsen @MissionRecord @AbbyNews I hope he's not on the Telus network.

  • Buckleygkml Lorraine Buckley (@Buckleygkml) reported

    Telus outage.BC wide. Also affects Koodo!!! Issues with wireless network.

  • cheryl1492 cheryl #ChangePolitics #endlockdowns 🇨🇦🇺🇸 (@cheryl1492) reported

    @ruralroots780 @KelliDPowers @KkfromAB I heard someone else having issues and it wasn't telus...

  • dkpedewrites D. K. Pede (@dkpedewrites) reported

    Test! I can’t tweet from my computer. Telus is down in BC and AB

  • blackllama Suki (@blackllama) reported

    Sigh, still no call back. I give up. I can't bring myself to wait for 2hrs on the customer support line again. I guess we'll get internet whenever @TELUS decides. I'm tired.

  • MustForceful ForcefulMust (@MustForceful) reported

    It’s fixed for me. # Telus down

  • RSin78 Rob (@RSin78) reported

    @BCBawnee You with Telus? I had no data service this morning

  • kathleenmcnair Anna Iacoviello (@kathleenmcnair) reported

    @TELUSsupport My internet and tv has been down since Monday evening. I’m in North Van. Telus says fibre optic line has been cut and is affecting 500 homes in North Van. I’m in the Blueridge area. Anyone else having same issues???