Telus Outage Report in Medicine Hat, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Medicine Hat, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Medicine Hat, Alberta
The most recent Telus outage reports came from the following cities: Medicine Hat.
| City | Problem Type | Report Time |
|---|---|---|
 Medicine Hat |
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| Medicine Hat |
TV | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
Internet | |
| Medicine Hat |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Medicine Hat, Alberta
Latest outage, problems and issue reports in Medicine Hat and nearby locations:
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Brent Woods
(@therealwoodsbre) reported
from
Redcliff, Alberta
@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
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Mike Spicer
(@MikeSpicer12) reported
from
Medicine Hat, Alberta
@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Les Miserables
(@lesmishatgroup) reported
from
Cypress County, Alberta
Still no webmail from Telus! This is beyond bad! #telusfail
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Bryan Leitch
(@Bryan_Leitch) reported
from
Medicine Hat, Alberta
@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Don Dempster
(@dwdumpy) reported
from
Medicine Hat, Alberta
@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Milt Duquette
(@milt_duquette) reported
from
Medicine Hat, Alberta
@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Jerry Mayo
(@jfmayo) reported
from
Medicine Hat, Alberta
@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
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Kim Johnston
(@KimJohnston) reported
from
Medicine Hat, Alberta
And finally Telus service is back in #medhat.
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chrisc
(@nl_rock) reported
from
Medicine Hat, Alberta
Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Gayle🇫🇴🇬🇧🇨🇦
(@Gayle22734637) reported
from
Medicine Hat, Alberta
@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie PA Clarke
(@Blonde_Duchess) reported
@TELUS @TELUSsupport been a month since I got the service and I’m still not able to select the channels I want for my #Pik5 not on your website nor on your app. #HELP! Have terrible channels that I didn’t choose.
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Cynthia
(@CynthiaMD92) reported
@TELUS We were unable to make phone calls or to be understood for months and months after many phone calls to Telus. We’ve been told by several Telus support and at the Telus store at hillside mall in Victoria that you were not bound to provide service.
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Daryl Anselmo
(@darylanselmo) reported
Hey great work @TELUS and @TELUSsupport thanks for hanging up on me after OVER AN HOUR waiting on customer support. Also, still don’t have internet after 3 weeks because you can’t seem to coordinate your drop team. ***, you are the worst.
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WTIRealist
(@WTIBull) reported
from
Toronto, Ontario
@Mackslann @TELUSsupport @TELUS Darren Entwisle too busy buying his wife another Hermes Birkin in Palm Springs to give a ****.
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Samantha Hartley
(@samhartleyco) reported
@AndreaDuggan1 @peggy_blair Telus owns Koodo so a great bonus if you get a better deal with Koodo with the remote power/stability of Telus
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Cynthia
(@CynthiaMD92) reported
@TELUS So a follow up. I just got a CB can’t transfer me to a manager can’t help me . I am trying to pay my final bill and no one can f——g help . I am not pay a cancellation fee whe we haven’t had good service since Feb, the tower was down and new one isn’t working
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Daryl Anselmo
(@darylanselmo) reported
Well to your company credit he did call me back a few minutes after hanging up - but - still couldn’t resolve my issue. When can you connect services? Already been waiting 3 weeks and nobody can provide an eta?@TELUSsupport @TELUS
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Cynthia
(@CynthiaMD92) reported
@TELUS @CEMonthCanada If you live in the Mt Douglas area in Saanich BC don’t use Telus use Fido. Telus tower has been down since Feb. mobile service drops or is so garbled you can’t be understood. We switched to Fido, actually it is better than when Telus was working. There have been many complaints
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Benny Mathew
(@bennymathew1512) reported
@TELUSsupport have been trying to call TELUS support for the last two months now. Received multiple messages someone will call, not one call received till date, can someone please respond !!
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bellarose
(@bellab2181) reported
@TELUS 2 situations within the last 30 days where I have not gotten any help from “managers”, been told there is nothing that can be done & basically calling me a liar. I’ve been a customer for over 25yrs. Beyond angry at this point.