Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 02/20/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Medicine Hat, Alberta

The most recent Telus outage reports came from the following cities: Medicine Hat.

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City Problem Type Report Time
CanadaMedicine Hat E-mail
CanadaMedicine Hat TV
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat Internet
CanadaMedicine Hat TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • C_Marcuccio Marco Camparsi (@C_Marcuccio) reported

    internet by @Rogers seems to access @Netflix @Netflix_CA and only Netflix at a crawl, speedtest. net shows 800Mbps speed, fast. com shows 1.5Mbps on all devices, however if I take my phone off WiFi and use Telus data, netflix works fine, problems on Rogers lines? anyone else?

  • heavensatruck Norm (@heavensatruck) reported

    @TELUSsupport I can honestly say that after decades with ShawTV, I woefully regret my decision to go back to Telus for my TV/Internet. Customer Service is atrocious. Callback hangs up, then agent dumps me off without explanation for another 20 minutes on hold before I gave up.

  • TaylerRlly Grandma Tayler (@TaylerRlly) reported

    I forgot why I hated @TELUS. We switched one phone over and they charged us for two, fixed it, three months later we switched mine over and I get a $300 bill for three phones… looks like they’re either taking my phone back and cancelling my contract or I’ll lose my ****

  • erinltoth Erin Toth (@erinltoth) reported

    Update - she now has her phone back. Again, want to reiterate that all the humans I've dealt with at Telus have been great (and she said the tech who came Sunday was also great/checked 3x everything including intercom worked). But the system still sucks for non tech savvy folks.

  • CindyLyoness Cindy Lyoness has her #2nddose #IStandWithTrudeau (@CindyLyoness) reported

    @Isuckatpicking Trudeau contact tracin app worked well, meanwhile the on Alberta app incroached on peoples privacy as it was a data collecting app.. from Telus... so all your personal info is out there for all to see.. we do not have any contract tracing since JUly 1st.. so welcome to the worst

  • TheHappyRam The Happy Ram (@TheHappyRam) reported

    @TELUS Telus is the worst.

  • mbjewel Dawn Smith 🇨🇦 (@mbjewel) reported

    @elfman6canada @CBCCalgary That man needs to sit down and watch "Escape from Auschwitz".... it is the $1 movie on Telus right now.

  • nobukatsukunn TK (@nobukatsukunn) reported

    A few months on #Shaw internet and I’m already so done with it. Has connectivity issues almost every week. Going back to #TELUS after this contract is over 🙄

  • Mur87Nic 🌸Nicole🌸 (@Mur87Nic) reported

    @TELUS my dad got a email for the new Telus calendar but it’s not working when he tries to do online. Is there another way he can get it?

  • heavensatruck Norm (@heavensatruck) reported

    @TELUSsupport Seriously Telus!!! I wait for over an hour for a support callback and your system hangs up on me after I answer the phone? This is customer service?