Telus Outage Report in Medicine Hat, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (52%)

2. 

   Phone (24%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

• Kim Johnston (@KimJohnston) reported a minute ago from Medicine Hat, Alberta

  And finally Telus service is back in #medhat.

• Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported 17 minutes ago from Medicine Hat, Alberta

  @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

• Milt Duquette (@milt_duquette) reported 18 minutes ago from Medicine Hat, Alberta

  @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

• Jerry Mayo (@jfmayo) reported 19 minutes ago from Medicine Hat, Alberta

  @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

• Brent Woods (@therealwoodsbre) reported 24 minutes ago from Redcliff, Alberta

  @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

• Bryan Leitch (@Bryan_Leitch) reported 28 minutes ago from Medicine Hat, Alberta

  @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

• Mike Spicer (@MikeSpicer12) reported 29 minutes ago from Medicine Hat, Alberta

  @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

• Don Dempster (@dwdumpy) reported 32 minutes ago from Medicine Hat, Alberta

  @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

• Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported 45 minutes ago from Medicine Hat, Alberta

  I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.

• chrisc (@nl_rock) reported 46 minutes ago from Medicine Hat, Alberta

  Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

• Les Miserables (@lesmishatgroup) reported 58 minutes ago from Cypress County, Alberta

  Still no webmail from Telus! This is beyond bad! #telusfail

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• courtney (@almostbrewed) reported 4 minutes ago from Strathcona County, Alberta

  I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄

• Luis Giraldo (@luisgiraldo) reported 5 minutes ago from Vancouver, British Columbia

  I think I’ll move all my IT company mobiles to Rogers. That’d *actually* be faster than getting a call answered by @TELUS client “care” to fix a plan change they screwed up.

• Paul McGuire (@mcguirp) reported 5 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

• Stacey Simmons (@mssimmonssays) reported 7 minutes ago from Ottawa, Ontario

  @mcguirp @TELUS It doesn't matter, they are all awful😪

• Ian holt (@holtyny) reported 8 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

• Paul McGuire (@mcguirp) reported 11 minutes ago from Ottawa, Ontario

  @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

• courtney (@almostbrewed) reported 14 minutes ago from Strathcona County, Alberta

  I can’t believe for four days @TELUS @TELUSsupport webmail is still down !! 🙄🙄🙄

• BryanBowen (@2Zero54) reported 17 minutes ago from Edmonton, Alberta

  @AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible

• Paul McGuire (@mcguirp) reported 20 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• Jim Gordon (@jimgordontv) reported 22 minutes ago from Vancouver, British Columbia

  @TELUSsupport I am 2 hours from "Outage Day 3" here in Vancouver, emails coming in, brief windows of being able to reply. For the 4th time in the last 24 hours, please update!!! #telus