Telus outages and service status in Medicine Hat, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Medicine Hat, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Medicine Hat, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near Medicine Hat, Alberta
Latest outage, problems and issue reports in Medicine Hat and nearby locations:
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Les Landry 👨🏾🦼♿ #EmptyPotProtest (@LandryLes) reported from Medicine Hat, AlbertaI have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.
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Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta@TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account
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Kim Johnston (@KimJohnston) reported from Medicine Hat, AlbertaAnd finally Telus service is back in #medhat.
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chrisc (@nl_rock) reported from Medicine Hat, AlbertaDear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.
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Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta@TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.
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Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta@austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.
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Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta@PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.
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Les Miserables (@lesmishatgroup) reported from Cypress County, AlbertaStill no webmail from Telus! This is beyond bad! #telusfail
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Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta@natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁
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Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta@Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome
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Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta@tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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DividendBoomer (@BoomerDivvies) reported@cyberlander_ @TELUS No, I use shaw at home for internet. This is for our business lines and internet where the problems are occurring. They fcked up our transition from copper to fibre optic, which they asked for, and now I'm dealing with their incompetence.
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Nick Pena-Alvarez (@NickPenaAlvarez) reported@Rogers just can't provide any type of consistent internet service. @TELUS here we come.
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Salty Albertan (@FringedCanuck) reportedAnyone else having issues with @Starlink ? Two days in a row I’ve had sketchy asf service. Cutting in and out. That’s the kind of **** connection Telus,Rogers and Bell have on the daily. Not Starlink. I pay through the *** for my Home system and mini. There are no obstructions or otherwise. wtf is going on………
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Steven (He/Him) 🇨🇦 (@spawnsteryvr) reported@TELUS That’s what I thought. Reddit post said it was a recognized Telus number but spam at the same time. Obviously if it comes from you, no issues getting past call screening. It appears this number did not get past it. Thanks for getting back and confirming.
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Snepts’ Skate (@GroeningRyan) reported@PartPhil @TELUS got busted using Ai to get rid of customer service accents of their offshore employees.
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FK (@dagdakiayaz) reportedHey @Rogers, I requested to move my internet service last month. A technician came out and told me that the Telus cable currently in use is provided by my landlord, while the Rogers cable is buried behind the drywall. Apparently, I now need to hire a third party to demolish the drywall and access the Rogers cable just to get my internet installed. Is Rogers going to help resolve this, or should I just switch to @TELUS?
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C Lo aka Vandal Savage (@intrikitt) reported@TELUS @TELUSsupport you guys are an ABSOLUTE JOKE. I booked my security and internet services with you since July 17th for today, yet you changed my booking with the bell Rep to a random Friday... I then call you TO CORRECT the issue, which you say you did for today..
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Ash (@ashley_streets) reported@ctvedmonton My house burned down in October and I too was charged ridiculous amounts of cancellation fees. Telus also was horrible to deal with and kept insisting they couldn’t cancel trying to force me to move the services to a new residence which at the time obvsiouslt didn’t have yet.
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Gregoryfan (@Gregory_SB35) reportedHoly hell Telus ******* sucks, I just wanted to upgrade my internet and they made me feel like i wanted to gouge out my eyes :/ god they just suck, like i would rather be springlocked then go through that again :(
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedThree things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.