Telus

Telus Outage Report in Medicine Hat, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Medicine Hat, Alberta 12/12/2025 05:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Medicine Hat, Alberta

Latest outage, problems and issue reports in Medicine Hat and nearby locations:

  • LandryLes Les Landry 👨🏾‍🦼♿ #EmptyPotProtest (@LandryLes) reported from Medicine Hat, Alberta

    I have some good news and some not so good news. The good news is, I'm eligible for TELUS' plan for seniors. The bad news is, I'm still with TELUS.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Medicine Hat, Alberta

    @TELUS has a great scam. Move to another province and they nail you a penalty of 10 bucks for each month left on your term. They must be hard up for $140 bucks. Customer service clerk was pretty rude when I asked for the penalty to be waived!! Classless move.

  • lesmishatgroup Les Miserables (@lesmishatgroup) reported from Cypress County, Alberta

    Still no webmail from Telus! This is beyond bad! #telusfail

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported from Redcliff, Alberta

    @PatBlackstaffe @TELUS Tek savvy does use voip for its landline service. $22 a month for unlimited north America calling. You can also pay less. $10 for just local calls. I'd definitely pay the bit extra to not have to worry about long distance calls.

  • milt_duquette Milt Duquette (@milt_duquette) reported from Medicine Hat, Alberta

    @TELUS Why can’t I login to our personal internet account???? Doesn’t remember my account

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported from Medicine Hat, Alberta

    @austynpaul_ @TELUS I was going to switch to Telus from Shaw for their 4K sports, but after a friend’s been waiting 3 months for their “Free 4K TV”, I changed my mind. At least with Shaw I can send a DM and they help me online pretty quickly. All the call centres are a joke now.

  • jfmayo Jerry Mayo (@jfmayo) reported from Medicine Hat, Alberta

    @tleehumphrey @TELUS I was about to cancel all my telus plans, they made a good choice.

  • Gayle22734637 Gayle🇫🇴🇬🇧🇨🇦 (@Gayle22734637) reported from Medicine Hat, Alberta

    @natvanlis i was browsing through the tv channels on Telus tv,wanted 2 c if the Rocky horror show extended version was on as i didn't get 2 watch it earlier as my wife thinks it's stupid but I love the show,so I get Hollywood suite up on demand & find the carmilla movie on it😁

  • KimJohnston Kim Johnston (@KimJohnston) reported from Medicine Hat, Alberta

    And finally Telus service is back in #medhat.

  • dwdumpy Don Dempster (@dwdumpy) reported from Medicine Hat, Alberta

    @Navin_K_Arora @TELUS @TELUSNews The service being given to @TELUS business clients is absolutely terrible yes the world has created difficult times but I still have a business to run and a response from your company that says “we have no intention to talking to you or calling you so go to my telus wow awesome

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LorneSundby Lorne (@LorneSundby) reported

    @watershedbrew In general my service experiences with Telus have been good. They have not let me down.

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    Let's start with issue 1. I was told that to move my mobile accounts from my small business to my personal account I had to literally risk death, and there were zero alternatives Telus would accept, despite this being an *INSANE* position to take, on a number of levels.

  • GillespieClay clay gillespie (@GillespieClay) reported

    @Shawhelp Still no internet - 36 hours. Both Telus and Rogers working. They also don't want to give update. This is inexcusable. Leaving customers in the dark is horrible client service.

  • singhHJ39 Harsh 🐶 (@singhHJ39) reported

    @jsbmbaggedmilk @Shawhelp @TELUSsupport I honestly switched to Telus because I had those problems with Shaw.

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    I am willing to work with Telus on the above problems. To be as flexible as is reasonable, and to find compromises that work for both parties, *and in which Telus still turns a profit*. If Telus can't figure out how to help ME with this, how well are they going to help others?

  • zacharyweeks Zachary Weeks (@zacharyweeks) reported

    Is anyone else having issues with Telus right now? #YEG

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    So basically @TELUS have kicked the can down the road. This is all perfunctory bullshit designed to make it appear as though they're "doing everything they can" to the regulator, while not actually doing ANYTHING. Cute trick, but I'm not biting.

  • CoyoteThugly coyote thugly (@CoyoteThugly) reported

    Man my @Telus smart hub has been a pile of **** lately. Was great for like a year and a half. Now it’s terrible. Was giving no real solutions as to why when I called either. 😑

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    Now, I don't hold the fact of the physical plant against Telus. I honestly don't even hold the poor maintenance on these wires against them. I live in the middle of nowhere. This is the price you pay. HOWEVER, there are a bunch of things I DO hold against Telus about this.

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    I have asked Telus to move my account from my SMB - where I am the Authorized Individual - to my personal account, and Telus has said "no, we will not do that unless you present your ID physically to us at a Telus store". I have MULTIPLE problems with this requirement.