Telus outages and service status in Agassiz, British Columbia

Problems in the last 24 hours in Agassiz, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Agassiz, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Agassiz, British Columbia

The most recent Telus outage reports came from the following cities: Chilliwack.

City	Problem Type	Report Time
Chilliwack	Phone	30 days ago
Chilliwack	Phone	2 months ago
Chilliwack	TV	2 months ago
Agassiz	Phone	3 months ago
Chilliwack	TV	4 months ago
Chilliwack	Internet	5 months ago

Community Discussion

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Telus Issues Reports Near Agassiz, British Columbia

Latest outage, problems and issue reports in Agassiz and nearby locations:

• 
  fitzy (@thefitzyshow) reported 29 minutes ago from Chilliwack, British Columbia

  @TELUS @TELUSsupport - in Chilliwack bc, phone is emergency only, when i dial 611 it says no network connected. network came back online for a few minutes... do i need to worry or is it just a tower issue? thx

• 
  🌷𝕓ÃώŇ~ž𝒶𝔦🌷🇨🇦 (@BCBawnee) reported 35 minutes ago from Chilliwack, British Columbia

  @redsealsteamer @QuirkyGirl69 I'm a telus girl too. Contract ends in Oct, hoping by then @shaw will still have a good deal because I use them for my internet service and home phone as well.

• 
  Justin Cathcart (@JustinC99) reported 39 minutes ago from Chilliwack, British Columbia

  @smitty_mark @TELUSsupport Yes , it’s been terrible . Usually my @TELUS mobility has been great , but it’s been poor the past few weeks - lots of dropped calls , calls can’t go through , static , etc . Like it was 25 years ago

• 
  Mike Olson (@Mrolson74) reported 47 minutes ago from Chilliwack, British Columbia

  @RTRGManageress I assume Telus but the moment I can pull that service from them it is very likely that they lose this business.

• 
  Mike Olson (@Mrolson74) reported 49 minutes ago from Chilliwack, British Columbia

  @TELUSsupport anyone else having a TV signal breaking up for Optik TV in Chilliwack or is this just a me problem? #telus

• 
  🌷𝕓.α.ώ.~ Ň.ᗴ.𝔼.🌷🇨🇦 (@BCBawnee) reported 52 minutes ago from Chilliwack, British Columbia

  @jaxsaid @MsYouDoYou I haven't had issues with Shaw. And the only reason why I went with them is because when I moved to the farm all Telus could offer us was internet 1 and satellite tv. Shaw gave us what Telus couldn't.

• 
  Mike Olson (@Mrolson74) reported 55 minutes ago from Chilliwack, British Columbia

  OK @TELUS I have to say that this is becoming old. I would love to watch the #WorldSeries2020 but I continue to get a choppy picture. Rebooting has not solved my problem and when the tech was here we thought the problem was solved. It is not. And this has been going on a week

• 
  Mike Olson (@Mrolson74) reported 57 minutes ago from Chilliwack, British Columbia

  @smitty_mark And somehow the impression these companies give to their customers is we should be grateful for them allowing us to be their customer. #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caper04 (@Caper041) reported 9 minutes ago

  @TELUS @TELUSsupport maybe this is a problem??

• 
  An X-istentialist Reformicon Russian T-Rex Bot (@ZiCu1952) reported 11 minutes ago

  @TELUSsupport This morning I received a call through Telus Mobility labelled Potential Fraud. Out of curiosity, I answered it. The problem Telus, or whoever screens calls, has is that the caller was Rebel News. It was not fraudulent;shocked by this treatment of Rebel News.

• 
  JPD (@JDugganhimself) reported 16 minutes ago

  @TELUSsupport Telus sucks. Worst company

• 
  Stop the Insanity (@ElviraHaycraft) reported 16 minutes ago

  Wouldn't it be more useful to demand that that speaking English you can understand would be mandatory, especially in Government positions and public service. I have been talking to bank employees on the phone that neither my husband or myself understood, same goes for Telus

• 
  भव्य खनेजा (@bhavykhaneja) reported 16 minutes ago

  @TELUS The service was canceled 3 months ago and i got charged with $6.78 and got no refund of $15.68 the account have no number this is ridiculous.

• 
  sarah (@s4rah_dev) reported 17 minutes ago

  @gisellegeneral Ranchers can have the same issues as homes with basements. Just look at the Walmart and the Telus science centre floods…. Neither have basements. Plumbing devices like backwater valves and sump pits are truly your best option no matter what you build. A lot of the time it has to do with your neighbourhood sewer system, rather than your actual home.

• 
  J. Brown (@kingkuley) reported 17 minutes ago

  **** @TELUS they suck

• 
  Roxi (@RoxiOil_GasAB) reported 22 minutes ago

  @cdnrefugee @TELUS We use starlink Telus only for phone service when not at home

• 
  Pamela Jill Garrison (@PamelaG63253553) reported 25 minutes ago

  I hate cell phones. I noticed it 15 yrs ago. Cancelled it 6 yrs ago. Flip phone, no data. Best choice ever. Telus asked if I could be ok without, my reply, that is the problem, we don't need them. I only hope for massive cancellations. They will listen then, no more control.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 29 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.