Telus outages and service status in Agassiz, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Agassiz, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Agassiz, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Agassiz, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Agassiz, British Columbia
The most recent Telus outage reports came from the following cities: Chilliwack.
| City | Problem Type | Report Time |
|---|---|---|
 Chilliwack
|
Phone | 2 months ago |
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Chilliwack
|
Phone | 3 months ago |
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Chilliwack
|
TV | 3 months ago |
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Agassiz
|
Phone | 3 months ago |
|
Chilliwack
|
TV | 5 months ago |
Community Discussion
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Telus Issues Reports Near Agassiz, British Columbia
Latest outage, problems and issue reports in Agassiz and nearby locations:
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fitzy (@thefitzyshow) reported from Chilliwack, British Columbia@TELUS @TELUSsupport - in Chilliwack bc, phone is emergency only, when i dial 611 it says no network connected. network came back online for a few minutes... do i need to worry or is it just a tower issue? thx
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Mike Olson (@Mrolson74) reported from Chilliwack, British Columbia@TELUSsupport anyone else having a TV signal breaking up for Optik TV in Chilliwack or is this just a me problem? #telus
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Mike Olson (@Mrolson74) reported from Chilliwack, British Columbia@smitty_mark And somehow the impression these companies give to their customers is we should be grateful for them allowing us to be their customer. #Telus
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Justin Cathcart (@JustinC99) reported from Chilliwack, British Columbia@smitty_mark @TELUSsupport Yes , it’s been terrible . Usually my @TELUS mobility has been great , but it’s been poor the past few weeks - lots of dropped calls , calls can’t go through , static , etc . Like it was 25 years ago
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🌷𝕓ÃώŇ~ž𝒶𝔦🌷🇨🇦 (@BCBawnee) reported from Chilliwack, British Columbia@redsealsteamer @QuirkyGirl69 I'm a telus girl too. Contract ends in Oct, hoping by then @shaw will still have a good deal because I use them for my internet service and home phone as well.
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Mike Olson (@Mrolson74) reported from Chilliwack, British Columbia@RTRGManageress I assume Telus but the moment I can pull that service from them it is very likely that they lose this business.
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🌷𝕓.α.ώ.~ Ň.ᗴ.𝔼.🌷🇨🇦 (@BCBawnee) reported from Chilliwack, British Columbia@jaxsaid @MsYouDoYou I haven't had issues with Shaw. And the only reason why I went with them is because when I moved to the farm all Telus could offer us was internet 1 and satellite tv. Shaw gave us what Telus couldn't.
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Mike Olson (@Mrolson74) reported from Chilliwack, British ColumbiaOK @TELUS I have to say that this is becoming old. I would love to watch the #WorldSeries2020 but I continue to get a choppy picture. Rebooting has not solved my problem and when the tech was here we thought the problem was solved. It is not. And this has been going on a week
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek (@Abbieshake) reported@TELUS @TELUSsupport I’ve been a customer for over three years, and my home internet has been unavailable for two weeks despite repeatedly contacting support. This has been an extremely frustrating experience, and I cannot recommend TELUS based on the service I’ve received.
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MoneyTree (@sk_bossman) reported@BoomerDivvies @FullScopeWelds @TELUS Make sure they don’t ding your or your companies credit rating over this. Either with late payments or if it gets bad enough a judgement
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smokesone 😶🌫️👑 (@petuniawtf) reported@Ayan604 @TELUS @TELUSsupport Those damn immigrants
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JF (@jayfl39) reported@mikeinthevalley @TELUS @TELUSsupport I was 9 1/2hrs on the phone over 2 days with Telus trying to get my mom’s stuff sorted after my dad passed away. Their customer service is the biggest freakin joke. They also missed multiple scheduled callbacks from customer service agents and “managers”. Never again is to soon!
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Roger Loves Music (@MusicMan1730) reportedTelus @TELUS @TELUSsupport What is the phone number to cancel my Home Service? I need to speak with someone to help explain to me why my bill went up $140
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Mike in the Valley (@mikeinthevalley) reported@TELUS @TELUSsupport 1 hr later no call do had to call in. The frustrating thing is that she didn't want to change anything but Telus is switching boxes, so they force her to upgrade. She told the agent that she's 84 and doesn't understand tech and they told her she'd have to pay to have someone help
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TELUS Support (@TELUSsupport) reported@eltigrethetiger Sorry you feel this way about us Bubba. Anything I can do to help with your TELUS services?
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Bala Chandar (@chandar) reported@TELUSsupport I returned my telus equipment at Canada post a few minutes back after cancelling my internet service. I was told that it may take upto several weeks as they have heavy backlog at Canada post. Pls. Share the Cust.service email to share the Canada post receipt.
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Ash (@ashley_streets) reported@ctvedmonton My house burned down in October and I too was charged ridiculous amounts of cancellation fees. Telus also was horrible to deal with and kept insisting they couldn’t cancel trying to force me to move the services to a new residence which at the time obvsiouslt didn’t have yet.
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedThree things contact center leaders are measuring instead of deflection: **1. Resolution quality score** — Did the customer's problem actually get solved? Not "was the call ended" but "did the issue recur within 7 days?" **2. Post-interaction sentiment delta** — How did the customer feel after AI vs. human? TELUS found that proactive AI outreach (before the customer calls to cancel) had sentiment scores 34% higher than reactive deflection. **3. Revenue at risk per interaction** — Tag calls by customer segment. A 3-year enterprise contract holder calling about billing deserves a different AI routing decision than a trial user with a password reset.