Telus Outage Report in Arthur, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Arthur, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Arthur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mari - Reports bots and abusive behavior. 🌻🤔🌈
(@MgtmMoisan) reported
@CailinasEirinn @marcedge1 @TELUS I had the same. Funny, because I lived in another unit in this building for 7 years and had minimal problems. When they hooked me up here, previously Shaw, I've had nothing but problems.
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Darcy Daniel
(@DarcyChange) reported
@TELUSsupport hey Telus the internet service we have with you at home has stopped working numerous times for upwards of 6 hour periods. We spent two hours on hold and couldn’t get ahold of anyone. We’re YVR BC, help ?
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Mike Morgan
(@MikeMor31586395) reported
@scbotanical Hi there, did Telus resolve your issue? If not and you’d like some help let me know. Rogers can help and we offer dedicated account management so you have someone to reach out directly to.
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Paul
(@paul_siddaway) reported
@CailinasEirinn @TELUS Call Telus Loyalty. If there was a slight power failure you may need tech support and a reset 1 888 811 2323 Happened to me yesterday and got a great support tech
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Lord Humungus of Vancouver
(@RodneyGibson604) reported
@puckerglen Oh God tell me about it. I'm switching to Telus soon I think, it's just bad these days
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
from
Nanaimo, British Columbia
@MgtmMoisan @marcedge1 @TELUS And when we actually (rarely) manage to have them restart the modem remotely, think about it. We’re doing half the service call for them, while paying for the service. 🙄
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Melanie A. Bekevich
(@MelaBeke) reported
@TELUSBusiness Our internet has been down in our business since Sunday afternoon. After 4 different calls of multiple hours, we still do not have a resolution. It’s Christmas week in retail and Telus can’t figure out internet service. 0/10 review 👎🏽
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MaggieMay 🇨🇦🇪🇺🇮🇪
(@CailinasEirinn) reported
@MgtmMoisan @marcedge1 @TELUS One of the techs (nice guy, I’ll add) blamed the wiring into my building for the problem. Not Telus. 🙄
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Joe
(@treepanda33) reported
@TELUS so you think over a hour and a half is acceptable to wait for help? To be shuffled from one to the next and then forgotten on hold. When customers are loyal you are certainly FAR from loyal back, pathetic customer service, terrible to the core. Still on hold FFS.
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MODW
(@catlulu11) reported
@ChuckCallesto @TheoFleury14 So. What’s the surprise? Telus has been tracking Canadians phones as requested by govt - for years during the “emergency” without people knowing. Then the House of Commons was asked this year if they could keep doing it.