Telus outages and service status in Baden, Ontario

Problems in the last 24 hours in Baden, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Baden, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Baden, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Phone	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Baden, Ontario

Latest outage, problems and issue reports in Baden and nearby locations:

• 
  Michelle Oram (@MichelleOram13) reported 19 minutes ago from Kitchener, Ontario

  @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

• 
  John Harris (@JStanley81) reported 23 minutes ago from Kitchener, Ontario

  I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

• 
  John Harris (@JStanley81) reported 34 minutes ago from Kitchener, Ontario

  @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

• 
  Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported 35 minutes ago from Kitchener, Ontario

  @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 42 minutes ago from Waterloo, Ontario

  Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

• 
  John Harris (@JStanley81) reported 54 minutes ago from Kitchener, Ontario

  @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

• 
  John Harris (@JStanley81) reported 56 minutes ago from Kitchener, Ontario

  @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

• 
  Lorin (@lorinxoxo) reported 59 minutes ago from Kitchener, Ontario

  Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Randy🇨🇦 (@randytoleafs) reported 2 minutes ago

  @JonFraserTF @TELUS unfortunately they re all the same, I left Bell and went to telus, so far so good. telus optik, ******* horrible to deal with, left them and am extremely happy

• 
  Scott Bialo (@Scott_Bialo) reported 2 minutes ago

  @TELUS is the most disgusting company I’ve ever encountered. Sheer incompetence, complete lack of humanity. Broken automated systems that trap you in circles until you can finally reach genuinely friendly operators who are SO SORRY they can’t help with simple things.

• 
  Dp (@Dpietro83) reported 3 minutes ago

  @JonFraserTF @TELUS They raised my internet bill brim $80 to $180 and were charging me for a product I wasn't even receiving. After arguing with loyalty for an hour they now call me every night when I ask them to stop. Horrid service

• 
  Noreen Leclair 🇨🇦 (@NoreenLeclair) reported 3 minutes ago

  @JonFraserTF @TELUS @telus screwed me around over 30 years ago. I said then, never again... Their customer service is built on arrogance.

• 
  Baynish (@bbassit4eva) reported 10 minutes ago

  @JonFraserTF @TELUS I was a 30-year TELUS customer; with great service. Then I moved to an older home. TELUS said it was impossible for them to connect me to WiFi. Rogers connected me. I canceled Telus. Telus wanted $700 because I broke my contract! They finally backed off after 3 phone calls!

• 
  NoWayNoHow (@NoWayNoHow7) reported 15 minutes ago

  @JonFraserTF @TELUS None of em are any better I'm afraid. I dare anyone not signing up for a new account, to get service outta any of them in less than a couple hours on hold.

• 
  Jason Fletcher (@max63094) reported 16 minutes ago

  @TELUSsupport Your whole website was done last night. It came up later on, but with the site down, it also brought down the log in with Telus service

• 
  Salman (@salmanesmaili) reported 18 minutes ago

  Hey @TELUS @TELUSsupport Today I spent over 50 minutes on the phone just to add ONE channel to my TV package. It’s 2026. We have AI agents, autonomous vehicles, and instant digital banking. Yet a basic account change still requires nearly an hour with customer service. This isn’t a technology problem—it’s a customer experience problem. Do better. #TelecomMonopoly #LackOfCompetition Cc: @CRTCeng

• 
  Berniceness - 🥓🥓🥓🥓 (@Berniceness) reported 19 minutes ago

  @eckoboy3 @Rogers I wasn't with Rogers until they bought up Shaw. I'm looking around, but Bell and Telus are all the same for home service. Mobile is not with any of them.

• 
  PsudoMike 🇨🇦 (@PsudoMike) reported 21 minutes ago

  @KerrGordon Not typically — SIM cards are separate from the device. The phone connects to the network via the SIM (or eSIM). Telus framing it as hardware doesn't change that it's a mandatory access fee.