Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 03/29/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaNew Hamburg Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThEbLoBiNc Hugh Armstrong (@ThEbLoBiNc) reported

    @TekSavvyBuzz @FP_Champagne @CRTCeng so many of their customers were left out in the dark, from the looks of things Telus pretty much gutted the company, I guess they just wanted their wireless tech. Telus has the "worst" support imaginable, I have so many ******* horror stories!

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @jds_bitch86 Hi Amy, are you experiencing issues with your TELUS home internet service?

  • ChrisFisk14 Chris Fisk (@ChrisFisk14) reported

    The biggest bandits in this country are the telecoms … and the Feds do nothing about this! Some of the highest bills in the world for cell service and it’s all fine?! #cdnpoli #telus #bell

  • ausnotes Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported

    @DownunderValue @Riyadh_303 What happens with $APX is it runs up to reports and then the bad news comes out. People still complaining on Reddit that there is little work and Telus provides a better opportunity. I also don't get how Facebook and others would spend more when they have cut teams majorly. 1/2

  • CevaSophia Sophia Ceva (@CevaSophia) reported

    @FidoSolutions The problem is that @Fidomobile thinks they can pick when & how a customer communicated with them but it is up to the customer. Expecting us to make an appointment to reach someone by phone is disgusting. Moving to Telus!

  • ThEbLoBiNc Hugh Armstrong (@ThEbLoBiNc) reported

    @TekSavvyBuzz @FP_Champagne @CRTCeng I work for a company called ABC Weblink, it used to be a part of ABC Communications before my boss bought it 10 years ago. When Telus acquired ABC Communications we had sooooo many angry ABC Communications customers come into our office looking for support. it was pretty bad.

  • Ezug Brian-Still Masking in Crowded Spaces😷. 🇺🇦💪🏼 (@Ezug) reported

    So I just lost it #Telus…..almost 2 hours on the phone from being transferred from dept. to dept. being on hold. I just did a full 360, back to the same dept. I feel bad I dropped the F bomb whilst talking to the last guy, not his fault.

  • BitGspot rugzbunny.eth 🌐🐰 (@BitGspot) reported

    Wondering how many Canadians pay US Roaming charges without going to the states due to poor bandwidth? 2 months in a row, they’ve stuck this on my bill, $12 a pop. @telus has quickly become the worst. @cbcgopublic

  • richiemc_ 𝖗𝖎𝖈𝖆𝖗𝖉𝖔 🥷🏾 (@richiemc_) reported

    Wtf is Telus doing in Health care and Pharmaceuticals ???? This is the start of privatization of Canada’s healthcare.

  • jammyrft socks in crocks (@jammyrft) reported

    @nuvguy @PartPhil Ahhh I see. So you’re saying Shaw bigs down during high usage but Telus doesn’t? Or both do?