Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 01/18/2026 16:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • asmallteapot ellen teapot 🇨🇦🏳️‍⚧️ (@asmallteapot) reported

    @Cadeyrnn Historically, all three are provided by the same company. That’s already changing, e.g. the Bell and Telus cellular network “alliance”. Other countries have so-called “local loop unbundling” – every service provider (layer 2) gets access to every physical network (layer 1).

  • SpacemanStuv Uncle Stove (@SpacemanStuv) reported

    @n0ned @iBDWSSBM Just not Telus. Never Telus.

  • DvdHam Doug van den Ham (#StandWithUkraine) (@DvdHam) reported

    @alexbozikovic Upside down Telus Sky?

  • AnilHPereira Anil Pereira 🙏🏾 (@AnilHPereira) reported

    @entwistled 20+ year customer here and I’m caught in customer service hell with both your @TELUS and @adtsouthwestcan ADT Canada teams. Help!!!!

  • stockyrds Stockyrds (@stockyrds) reported

    @Quea_Ali Generally i dont have any issues with bell atleast its fast and clear. Used rogers it always sucked and telus sells its phone numbers and gets spam calls

  • Schoenwandt Mrs. Klaus (@Schoenwandt) reported

    @BlackStangBC @randyw74 @drex Good luck with TELUS! We got rid of them for poor streaming quantity and lack of customer service. It was all talk and no action.

  • Shyspinylobster 🦖 30-50 Feral Lobsters 🦖 (@Shyspinylobster) reported

    TW: financial shenanigans. I had to listen to my Mom talking to Enmax tonight, she almost broke down several times. It was them that charged the wrong account the same month Telus double charged us so now her account (which has been flawlessly paid for decades) is in arrears.

  • MdmCurt Curt McNaughton 17.5/8.95mmt (@MdmCurt) reported

    @jcalder1983 @BaldurBarons That's what I thought as well but I thought I had checked and both were on 5. Starlink is in the hallway waiting for a mount bracket and ethernet adapter, will test more after I happily take down the Telus thing

  • hazos1 Hazos (@hazos1) reported

    @Quea_Ali The same. Telus became terrible. Shaw has always had better customer service.

  • bellis1994 Barbara Ellis (@bellis1994) reported

    @Quea_Ali They are all bad, but Rogers is much easier to get ahold of these days. Spoke to Telus, and the support person was in Thailand. His phone card ran out of money so he had to hang up. Why aren't they hiring Canadians? 🙄