Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 02/05/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SewGoodca Carley Struve (@SewGoodca) reported

    @TELUS So, I decided to make the switch to Telus home services, it's not even connected, and already you've let me down. Two phone calls to try to change appointment time, promised a call back and it never came. Really???

  • HudsonHMack Hudson Mack 🏳️‍🌈 (@HudsonHMack) reported

    @Bell customers in #GordonHead area of #Saanich are you as fed up as me with terrible service since a shared @TELUS tower was knocked out? It’s been weeks and I’m ready to switch. @Bell_Support #CustomerServiceFail.

  • Kfortch Kyle Fortch (@Kfortch) reported

    Ugh @TELUS has to be the absolute WORST internet company ever.

  • InspiredAquaCA Inspired Aquariums (@InspiredAquaCA) reported

    @berkan @kaplanmyrth @driusan There's definitely issues with trying that approach. For example, doctors in BC using Telus EMR access their EMR through a VPN, for security reasons. Lots of other valid/legal reasons for using the security of VPNs.

  • TheMidsLife themidslife.eth (@TheMidsLife) reported

    @crypto_tunaaaa @TELUS Telus is so ******* useless bro, I called them a few weeks ago about plans and they were so ******* stupid I ended up signing with Shaw within 15 mins of hanging up with Telus lol

  • fenwaywest22 Josh (@fenwaywest22) reported

    @ebroshko The whole list is just PR from the worst companies around. Telus ICBC bc ferries hydro, fortis, can’t be serious

  • sam07b Sam (@sam07b) reported

    Hi @TELUSsupport @TELUS is there an outage in my area? I’m in North Oakville and my phone shows “No Service”

  • waterboy99troop Walter Siu (@waterboy99troop) reported

    @tinfoiltuque Originally, I was going to cancel DAZN and go over to fubo, but I just saved a huge chuck of money switching my TV and internet from Shaw to Telus, so I might just do both

  • rcamcole Cam Cole (@rcamcole) reported

    OK, we all complain about poor customer service, but this Luddite spoke to a very patient woman from @TELUSsupport last night who led me to a solution for my Netflix/Amazon Prime crashes even after it was clear it wasn't Telus's problem. She didn't yell once, either. Thx, Telus.

  • jonesj Joseph Jones (@jonesj) reported

    @Lidsville @mtnbvan @adriandix When Telus forced me off of copper and onto fibre, I lost the alternative channel that made it possible, say, to phone BC Hydro during a power outage. Now, no power means no telephone. Losing resilience through purported technological progress.