Telus

Telus Outage Report in New Hamburg, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 02/01/2026 09:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dinky69472564 dinky (@dinky69472564) reported

    Disappointed with a company like @TELUS !! Ripping customers !! Shocked to get a bill of 200 dollars for not even using the service !! When I called to discuss , I was told there is nothing that can be done !! It surprises me how companies like @TELUS allow all of this ?

  • 055Rigger Edward MacDougall (@055Rigger) reported

    @TELUSsupport I recently moved my service over to Koodo and still have a credit on my Telus account . His do I get that refunded to me ?

  • rosperchat Rory Sperling (@rosperchat) reported

    Is there any company more difficult to get ahold of by phone than @TELUS , my cell phone provider, to discuss service and billing?

  • NoyzboyzP Noyzboyz Performance (@NoyzboyzP) reported

    @TELUSsupport been a loyal Telus Business customer for 20yrs. on my 5th Samsung Note 6mos old...huge dissapointment, Voice dictatation is terrible, battery life is terrible, screen cracked with very light drop, warranty is void and there is no support. may switch carriers

  • rosperchat Rory Sperling (@rosperchat) reported

    @telus. My guess is that you are going to wait it out in the hope my phone runs out of battery. It may happen. Great customer service. Again. Absolutely pathetic.

  • rosperchat Rory Sperling (@rosperchat) reported

    @TELUS 2 hours on hold and call rep finally answers. Nice guy in bad spot. Did his best. Advised me account was not handled as requested back in December. It never ends with you!

  • TimberBoJack ARTimberBoJack (@TimberBoJack) reported

    @TorontoStar Maybe a better bailout from the province and if everyone had given everyone a damn break. Banks. CC companies. Outrageous cell phone rates @telus — maybe, just maybe we could have all showed compassion. Too late. @fordnation

  • searby Olive Jeejeebhoy (@searby) reported

    Well moved to telus but will now will cancel as every time we want to call a friend in Grand Cayman it is blocked. When we finally get through to ask why, the answer is security! After much argument they put us through only to block us on the next call

  • DPocroianu Warrior Of Truth (@DPocroianu) reported

    @CBCToronto Like why ******** did Telecom Bell, Roger & Telus received a quarter billion in money they never lost ? I want that audited & that money out in building housing for homeless instead

  • AmyAWing2023 Amy (@AmyAWing2023) reported

    It makes me sad when customer service representatives think they need to constantly ask you to be patient with them without provocation. Why are people so rude to people that are trying to help them? Let's be a little kinder. Shout out to the incredibly helpful people at @TELUS