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Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg, and Kitchener.

CityProblem TypeReport Time
New Hamburg Phone 2 months ago
Kitchener Internet 2 months ago
Kitchener Phone 4 months ago
Kitchener Phone 10 months ago
Waterloo Phone 10 months ago
Kitchener Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @dabs241295 Hello. Please note that you have reached the TELUS Consumer Support. As we can see, this is a TELUS International related matter so we would advise you to contact them.

  • crjackson1978
    CJ (@crjackson1978) reported

    Hey @TELUS your pik tv app for Apple TV does not work. I spent an hour on a call with you yesterday and today the solution I was given was watch tv on your laptop. Not impressed, no offer to refund the fee for a broken product was given. I am cancelling it instead.

  • dtaks
    Dallas (@dtaks) reported

    @TELUSsupport Hello, if it was just my phone I would know enough to trouble shoot it as my phones problem. But it’s my Telus hub, my phone, wife’s, kids, other family and co workers. Even installed booster still drop calls no matter who’s phone is connected to it.

  • Joanne46466876
    Joanne (@Joanne46466876) reported

    @Tim_Bousquet Hi Tim, a bit off topic however related. I am furious with both Bell and Telus along with everyone else. Bell sells you a bundle package that includes your “landline” which we now know is not true. I always justified the “landline” for emergency calls.

  • ScotianKitty
    scotian kitty (@ScotianKitty) reported

    @TELUS @TELUSsupport @FriendlyFuture Well you can support this long time tell us client by giving me a reduction in my bill for the 76 hours I went without a phone for the 76 hours I went without being able to text and for the 76 hours I was unable to access the Internet

  • jamieletto
    Letty (@jamieletto) reported

    @TELUSsupport @TELUS what is going on with service in NL? I’ve missed calls to report to work because my service isn’t working. I need to report to work to make money, in order to pay my Telus bill

  • RonClark282
    Ron Clark (@RonClark282) reported

    @TELUS crappy customer service

  • RonClark282
    Ron Clark (@RonClark282) reported

    @TELUS You're customer service is absolutely Pathetic

  • RonClark282
    Ron Clark (@RonClark282) reported

    @TELUS so disappointed with your costumer service for long term guys like me

  • ScotianKitty
    scotian kitty (@ScotianKitty) reported

    @TELUS @TELUSsupport bahaha my phone didn't work for three days so offering me a "free overages" is nothing but lipservice how do I get my bill reduced to reflect the amount of days I actually had service this month?? You better Telus.