Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 01/18/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tara_faria Tara Faria (@tara_faria) reported

    @telus I've got internet + mobile with you but now I'm over $100 in data charges because I've been waiting for a tech since DEC 1 to set up/fix my home internet. Missed appts, no callbacks, and I'm using my mobile data to work from home. How are you gonna make this right?

  • StrangeCath Catherine (@StrangeCath) reported

    @TELUS needs to STOP with the aggressive sales tactics! I’m already a customer but I think I need to reevaluate that 👎🏻

  • SrushtiGangdev Srushti Gangdev (@SrushtiGangdev) reported

    @Kehyslop They're having tech issues with Telus.

  • WestshoreCasey thatguyyouknow (@WestshoreCasey) reported

    @TELUS @TELUSsupport I have never had such horrible customer service in my whole life.

  • JillColtonFree Jill 🎄 (@JillColtonFree) reported

    Does anyone else get non stop FAKE phone calls from Indian duct cleaners or Chinese Telus operators? Plus the BS Service Canada calls that say I have to pay some money and when I hold the line some Indian comes on the phone? I get like 3-5 DAILY Diversity = phone scams

  • Roscot16 Ross Thompson (@Roscot16) reported

    @forevercanuck I had Telus last week WTF

  • teachnref Ryan Doan (@teachnref) reported

    @TELUSsupport the fourth rescheduled appt all because we are outside?Ur working hours. We called ever time, told that we could do it they a “note”on the file and every time no show and no internet or tv for us. Looking after the customer 🤥🤔🙄😮 are you @TELUS ?

  • mantalicious Steve Manta (@mantalicious) reported

    Still have a landline we rarely use. Everything just goes to voicemail we check every so often. Does @TELUS have an answering service that will just transcribe messages and send them to my email so I can get rid of the landline but keep the number I’ve had for 25 years?

  • kamal_1111 Singh (@kamal_1111) reported

    @TELUS the customer service I received is so unpleasant and there is no loyalty for the customers. Switching from bell to telus was the worst decision I ever made in my life Hands down bell is one of the best service providers out there @bell #loot #unhappyclient #telus

  • Ani1u7 AniluTechyGal  Stay safe - shop local 💙💙💙 (@Ani1u7) reported

    @Sahamchi @TELUS I found TELUS customer service better than the others. ¯\_(ツ)_/¯