Telus

Telus Outage Report in New Hamburg, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 03/28/2026 12:45

March 28: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaNew Hamburg Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tkwake_Trading TkWake Trading (@Tkwake_Trading) reported

    @HopeStill17 Yes. And Telus phone service has been sketchy at best. It seems too easy to shut us down.

  • KilllaCai Cai (@KilllaCai) reported

    Anybody else on Telus network down?!

  • Mr_G_Bankz JustBankz (@Mr_G_Bankz) reported

    Tbh I could care less about my personal phone not being able to receive calls for a bit but my work phone… 😠. @TELUS fix up

  • ItsWayzy Wayzy (@ItsWayzy) reported

    Bruh wtf going on with everything going down/getting hacked lately...Facebook,Instagram,Whatsapp,snapchat,twitch and now Telus data **** whatever is down...All within a few days

  • northskyspirit Robbi (@northskyspirit) reported

    Telus down.

  • CABLEGUY1199 ED KINDLEMAN (@CABLEGUY1199) reported

    @elks @TELUS Crap I'm next out the door!!

  • Tkwake_Trading TkWake Trading (@Tkwake_Trading) reported

    @Doseofabdul @TELUSsupport Telus has terrible service anymore. It used to be fantastic.

  • kass_franceska kass (@kass_franceska) reported

    first it was instagram, now telus and koodo are having service disruptions in ontario and quebec.. mercury retrograde is really screwing everything up huh?

  • thatgirlxo kristylynn 👑🐝 (@thatgirlxo) reported

    @HadwinHapp @JLK8277 I should've been more clear. Yes. You can call 911 w/ "no service" aka active line. Telus is having issues w/ reception = phone says no network & won't call 911.

  • baddiexmel Mel💋 (@baddiexmel) reported

    @TELUS @TELUSHealth @NiagaraReach Somethings wrong with your services I have 2 separate account with you guys and I keep saying no services every 5 to 10 minutes and a lot of other people who have Telus are having the same issue