Telus Outage Report in New Hamburg, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near New Hamburg, Ontario
The most recent Telus outage reports came from the following cities: New Hamburg and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 New Hamburg |
Phone | |
| Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Hamburg, Ontario
Latest outage, problems and issue reports in New Hamburg and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Niko Lacroix
(@nikoclacroix) reported
So Telus uses Bell’s phone towers so if your data runs out (since it’s not unlimited) or if you use Bell wifi, which seems to always cut out or is ****, and Telus charges overages, that’s cause they’re there to put they **** in ya wallet together.
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Lee Chong Yew
(@LeeChongYew6) reported
AT&T is not that bad compared to Telus or Verizon. A few hiccups along the way. Its current dividend of 8.43% is mighty tempting. When the crash comes, I hope the *** will be 10% or more. I’ll buy some then.
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Zeegers
(@ZeegersTV) reported
@TELUS @TELUSsupport Have been experiencing TERRIBLE service and even worse customer service from Shaw Cable. My question is - is there a way for me to find out information on when fibre may be coming to my area? I'm UG inner city area in cgy and you still have twisted pair :(
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Himanshu Khetarpal
(@Himanshu_Khtrpl) reported
@TELUSsupport I am using the 1 GBPS PureFibre home internet. With plan, I am suppose to get 10 Telus Emails but when I try to select it, it says something went wrong. So far I haven’t got any help on this.
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Jack
(@mrjackho) reported
@Novusnow The network is acting up again around 6pm 7th April . Download speed is around 15mbps. It was painful to work on it. Now seems recovered. I need stability novus. The recent network seems not quite stable . I am concern. If I have to pay more to Telus , I may have to
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JJ
(@BurnCity79) reported
@RichardRcanniff @TELUSsupport Telus does not value their customers. 8 years with them...never had to call me or chase me for payments but they just ripped me off. They acknowledged the issue but told me it wasn't their problem. They basically kicked me in the nuts for being a good customer.
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daffodil
(@daffodildil) reported
I don't have internet today like i thought i would because @TELUS has piss poor inter-departmental communication, and out of date building records, and the technicians have to wait on hold in order to get anything done. Thanks for the excellent service!!
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daffodil
(@daffodildil) reported
Thanks @TELUS, you've successfully convinced me to stop giving you money for internet service!
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Shawn Wenzel
(@shawnwenzel) reported
"The number you dialed is within a number range that has been blocked for security reasons. If you need assistance please contact @TELUS at 611". WTF?! I have my roaming plan on and am using my Jamaican phone to call Jamaica! 😡 @DIGICELJamaica @TELUSsupport please fix this!
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Eric Faceplant
(@EricFaceplant) reported
@daffodildil @TELUS They're so awful.