Telus

Telus Outage Report in New Hamburg, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in New Hamburg come from postal codes N3A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 02/25/2026 12:05

February 25: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaNew Hamburg Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ramriot 🤖 418: Coffee Ready? (@ramriot) reported

    @Unix_Guru Poor Rogers, Bell, Telus etc. Since I switched to Starlink I could not give a fig, which is far more than they gave to me when I tried to get home internet service from them

  • drewzhouse Drew Martin (@drewzhouse) reported

    HEY @Rogers @TELUS & @Bell_MTS ... neither of you deserves the title "Best,Strongest" LTE,5G,4G Network until you guys can actually get a cellular service to work in TRANSCONA!!! Like, to some research...service is lowered to "EDGE"!! THATS NOT EVEN 3G!!

  • laurenzbaars laurenz baars (@laurenzbaars) reported

    @telus internet and service (or lack thereof) is nothing but grief. #fibreoptic can't handle a single #netflix movie without incessant stuttering. No #service either.

  • yamadorishitate Serge Geoffroy (@yamadorishitate) reported

    @telus @TELUSsupport Hello, just curious about what it takes to qualify for your $45 25gb win back BYOD plan. I am currently using Public but am a Telus TV customer.

  • jjosephthomass Jo (@jjosephthomass) reported

    Problem : Roger's network outage Solution : Switch to Telus/Bell @Rogers #rogersoutage #rogersdead

  • laurenzbaars laurenz baars (@laurenzbaars) reported

    Never should have left @Eastlink, they delivered on their promises, @telus always fell short. @Eastlink was actually faster internet, better #service.

  • Apurv7164 Apurv Raveshia (@Apurv7164) reported

    @TELUSsupport @TELUS - Issue # 5 if you did not have all the equipments, did you not know in advance? How come you realized it at the time of appointment?

  • DavidNelson333 David Nelson (@DavidNelson333) reported

    Why am I so mad at @TELUS right now? Despite being a good customer for years, they have screwed me.

  • crazynewf1970 Robert Norman (@crazynewf1970) reported

    @MobileSyrup I’m always amazed when I see this...why would @TELUS not reach out to me, a customer of 25 years and offer me something like this instead of customer who chose to leave them. Makes you wonder what loyalty actually gets you.

  • lmbgray LB | prosecco socialist (@lmbgray) reported

    @kirbeep @brockscrocs @Moosekayak Back in the day, Shaw/Telus would give you ONE EMAIL ACCOUNT and I think boomers never bothered to get another when free email addresses came about