Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 11/28/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Welder_Dave1991 Dave (@Welder_Dave1991) reported

    @Wingnut9793 @Jess_Lynch @TELUS Well, that's not bad. If you can afford it, pay it out and go back to telus

  • BeaversAdvocate The Beaver (@BeaversAdvocate) reported

    @RogersHelps Couple coworkers who have @Telus are getting the same re-hashed Amber Alert.... Perhaps this is a problem with the people who send pit type messages?? Is this something you can forward to them??

  • serrebi Brandon (@serrebi) reported

    Spam through email to text: The worst way to reach me imaginable. Especially when Rogers won't activate the gateway for a Telus number. haha.

  • Welder_Dave1991 Dave (@Welder_Dave1991) reported

    @Jess_Lynch @TELUS Shaw is garbage. When I worked for Telus a few years back, I'd go to jobs for change of services and I'd never hear the end of it of how bad shaw is/was.

  • mattfogsvo Matt Fogarty (@mattfogsvo) reported

    @radiodrummerguy Telus support over the last several months has been especially terrible.

  • Wingnut9793 Shaun (@Wingnut9793) reported

    @Welder_Dave1991 @Jess_Lynch @TELUS That was about 8 months ago so I'm sure that's come down.

  • pfbvan Pulpfiction Socially Distanced Books (@pfbvan) reported

    Main Street's (digital) phones & internet are currently hooped by a Telus network issue. We are open, but running much more slowly than usual. If you've recently emailed, PLEASE do not email again - all available staff are answering emails in the original order received.

  • pixleydesign pix.ley (@pixleydesign) reported

    @TELUS okay, so I've been emailing support but its been 6 days since I got a response. I chatted in on Facebook but its been 3 days since I had a response. My phone can't send texts and the hardware has been hacked. You have time to tweet and I'm isolated in the pandemic.

  • Ian56Awoken Ian - Account deleted at 10k followers (@Ian56Awoken) reported

    @ThatsSoCarmen @NahremanIssaCTV @thupka1982 They used to brag about not outsourcing their call centers and using actual employees as in home technicians instead of contractors "unlike Telus" and now it's all the same garbage

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Beaumont, Alberta

    @Jess_Lynch @TELUS Telus has great customer service imo