Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 01/17/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DrDMPetersMD Diana Peters (@DrDMPetersMD) reported

    @drawolak @BCFamilyDoctors Yes. Working in our office is a lonely exercise with lots of mandated expectations which always include unpaid work to finish the work of medicine after patient gone. Yes hospitals, Telus clinics, and gov clinics provide space and people and paid time to do all this. #stupid

  • oceandrive62 Vincent Tondreau (@oceandrive62) reported

    @TELUSsupport awful data service in Orangeville! It’s been down for 3 days now. Nobody at Telus knows when it will be fixed!shameful !

  • caribouwho Andrew Poole (@caribouwho) reported

    @Shawhelp Telus subscribers don’t need to order Sunday Ticket to get NFL Network in HD.

  • NormaJBF Njf (@NormaJBF) reported

    @TELUS It took me forever, with alot of scream, yelling, and temper tantrums, to get the $14.99 removed from my Telus phone bill. Nothing I hate more than being told that I downloaded an app for a business I never heard of. I still don't know what it was supposed to be for, but

  • akaredshasta Red Shasta (@akaredshasta) reported

    @TELUSsupport I wish that you offered better service to your customers; the Telus Home Security was what I wanted for my house, but the service is so subpar and the hardware failing so constantly that it makes my life harder instead of easier.

  • kirsten__alyssa Kirsten Alyssa 🪴🤍 (@kirsten__alyssa) reported

    So @TELUS sends me an email to pay my last and final bill… I go to login to my account to put a payment on it and I can’t even get in and says “account number no valid” You guys are seriously the worst!!! I just want to wash my hands off with this god awful company

  • MaryseRome CHRISTINE ROME (@MaryseRome) reported

    Bloody #Telus The Smart Hub they talked me into doesn't work most of the time, but they sure as hell keeping sending me these enormous bills. Their techs call to tell me nothing can be done. So why keep charging me???

  • xeno611026 DLT (@xeno611026) reported

    @kirsten__alyssa @TELUS I couldn’t agree with you more. The worst by far and unfortunately I’m stuck with them as they are the exclusive provider for the building I live in. How I miss Shaw and I never thought I would say that.

  • colindwhitton Colin Whitton 🇨🇦🇺🇦 (@colindwhitton) reported

    @kirsten__alyssa @TELUS Yes, as soon as you go in and cancel your account you can’t even get into the online access, plus if you need the monthly bills as receipts for income tax they will charge you big time to print and mail them. Rogers lets you access the online account even after closing it.

  • TrishGillis23 TrishG (She/Her) 😷 & 💉x4 (@TrishGillis23) reported

    @telus you need to get some facts to your staff. Told by tech 2 return broken box 2store. Go & told 2go2 WEM location. Cart giant box all over mall 2 be told 2go2 🇨🇦Post 😒 I DEFINITELY wanted 2wast 75min driving all over hell’s half acre 2 return broken equipment… 🙄