Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 02/04/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CrazyJamesAB Crazy James (@CrazyJamesAB) reported

    Hey, @TELUS I give you $125 monthly for my so called high speed net. So let's make a deal. Every time it fails and I get kicked off a game server, you're going to refund me one month's fees. So far tonight you owe me $250. If you want to charge me for your service PROVIDE IT!

  • ThugBirdNikki Nikki (@ThugBirdNikki) reported

    I was like listen i play to much games and your game had so much potential lmao Im the reason “Karen” exist. I got a brand new iPhone plus during release because i karened my *** to the head of Telus and had a phone call with him Got the phone for 600$ marked down from 1300$😱

  • RequierMarc Marc Requier (@RequierMarc) reported

    Telus is the absolute worst company in canada..My name is Marc Requier and telus you go **** yourself

  • chantalireland Chantal Ireland (@chantalireland) reported

    Great. @TELUS @TELUSsupport just called to tell me a solution is coming. In 2-3 years the tower 10 blocks from us will be replaced. Until then if we have any more emergency needs we’ll need to get to Home Depot if we want to assure we can get through.

  • Kaaaymariee -km (@Kaaaymariee) reported

    When @TELUS @TELUSsupport disconnects your service but still allows you to use the internet for only their site... im so done with this company... yall are money hungry. #telus

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @LifesShort614 @NDrules43 Yup me too I was with Rogers and my kids on Telus couldn’t get me ever then we had an emergency finally I went to bell no issues now.

  • RafikiCrossman Rafiki Crossman (@RafikiCrossman) reported

    @TELUS Hello, I’m having an extremely difficult time finding a Telus location In the GTA That Carry’s Any Apple Watch Ultras. Could You Help Me?

  • Lauri_Alvarez_2 Lauri❤️ (@Lauri_Alvarez_2) reported

    @loricreech @TELUS Same since yesterday night.. internet is not down down but it’s simply not ok and then all my videos keep buffering 🥲😒😒

  • KatzyKor 2 days **** free 😶‍🌫️ (@KatzyKor) reported

    I swear to god @TELUS I'm about to start recording speedtests on film twice per day for the next 6 months and take you to court, there's no excuse for your service and it is physically preventing me from working, let alone do basic internet browsing. @TELUSsupport

  • DONMART62739149 DON MARTIN (@DONMART62739149) reported

    @theJagmeetSingh YES AND SOME OF US ARE FED UP WITH HOT AIR AND NO ACTION . BELL TELUS ROGERS SHAW ARE ALL GOUGING. TOO PEOPLE INCLUDEING MY WIFE WHO HAS TURMINAL CANCER CANT GET THE HElp she NEEDS SO GET OFF YOUR *** FIX IT FAST OR FOD