Telus outages and service status in New Hamburg, Ontario

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

• 
  John Harris (@JStanley81) reported 2 minutes ago from Kitchener, Ontario

  @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

• 
  Michelle Oram (@MichelleOram13) reported 5 minutes ago from Kitchener, Ontario

  @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

• 
  Karl Zenith Nieva (@TheKarltopia) reported 15 minutes ago from Waterloo, Ontario

  Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

• 
  John Harris (@JStanley81) reported 16 minutes ago from Kitchener, Ontario

  I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

• 
  Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported 19 minutes ago from Kitchener, Ontario

  @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

• 
  John Harris (@JStanley81) reported 20 minutes ago from Kitchener, Ontario

  @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

• 
  Lorin (@lorinxoxo) reported 41 minutes ago from Kitchener, Ontario

  Shout out to Telus they got my back we still got service up in here

• 
  John Harris (@JStanley81) reported 49 minutes ago from Kitchener, Ontario

  @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TELUS Support (@TELUSsupport) reported 7 minutes ago

  @WimpyBoys We're sorry you feel this way and would be happy to help. Please send us a DM if you'd like us to assist with your TELUS services.

• 
  Nancee Droo (@NanceeDroo) reported 10 minutes ago

  I have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. I’m in Alberta 🇨🇦. The TELUS dude helping me is in Manila, Philippines.

• 
  187 (@7ydro) reported 12 minutes ago

  bro i called telus twice for a specific 100gb plan these mfs gave me 175gb then now 250gb man what ******** is going on

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 15 minutes ago

  No retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS

• 
  Episode 9 (@parodycab) reported 16 minutes ago

  @P_Ratchford @TELUSsupport Does Telus support illegal drug use? Yes or No only please.

• 
  Techjunkie Aman (@Techjunkie_Aman) reported 19 minutes ago

  They didn’t leak passwords. They leaked something worse. Crunchyroll breach: • ~1.2M emails confirmed (subset of a larger dataset) • Third-party vendor (Telus Digital) compromised • Malware → Okta SSO → internal tools exposed (~24h access) Data taken: • Emails, names, usernames • IPs + approximate locations • Full support tickets (billing issues, chats, activity logs) That means attackers know: • Your recent support conversations • Billing disputes or issues • Account activity patterns Enough to send highly convincing phishing. Timeline: • Mar 12 → initial breach • Mar 23 → ~6.8M emails claimed • Late Mar → data sold on forums • Apr 4 → 1.2M verified (HIBP) Crunchyroll says no passwords leaked. But context > passwords. What to do: • Change password (especially if reused) • Enable 2FA (authenticator app) • Check HIBP • Watch for targeted emails/SMS This was a supply-chain breach.

• 
  Lianne Raymond (@Lianne_R) reported 19 minutes ago

  @TSN_Sports Hoping to watch the Miami tennis women's semi-final starting at 5:30 PDT - but my guide on Telus Optik for TSN2 shows a blackout until 6:30 PDT.

• 
  michael abbadie (@thom7002) reported 20 minutes ago

  SO TELUS DOWN ANOTHER 5 PERCENT TODAY . HOPE THEY DONT CUT DIVIDENT WHICH IS OVER 9%

• 
  Mazi Patrick (@nachoxy) reported 21 minutes ago

  @TELUS have the worst customer support I’ve ever experienced. They can’t can’t even keep to their promises @TELUSsupport

• 
  YYZAV8R (@yyzav8r) reported 21 minutes ago

  @TELUS trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 734pm eastern, 434pm pacific, how are your offices closed? Is telus bankrupt?