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Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg, and Kitchener.

CityProblem TypeReport Time
New Hamburg Phone 2 months ago
Kitchener Internet 2 months ago
Kitchener Phone 4 months ago
Kitchener Phone 10 months ago
Waterloo Phone 10 months ago
Kitchener Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffPursley
    Jeff Pursley (@JeffPursley) reported

    @TELUSsupport How many other people have been a victim of telus scam . Telus adds unwanted stuff to your account and when you tell them that you didnt order or want what they are billing a person for telus charges money to fix thier issue

  • vividprint
    Vivid Print (@vividprint) reported from Edmonton, Alberta

    And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

  • redrising1982
    Shawshank (@redrising1982) reported

    @rmaver6 @RobynUrback @TELUS you support this from your employees?

  • nerdyjt
    Paul H (@nerdyjt) reported

    @coffeecrew it's a gong show. my parents have had numerous problems and @TELUS is no help. i can't go help them either, because, covid.

  • NeelSaraiyn
    Neel Saraiya (@NeelSaraiyn) reported

    @TELUS I have been your customer since only 6 months...one thing to note is that your network service is pathetic!! I was with Rogers before and their network and customer service was absolutely fantastic!! Once Rogers gives me a great deal, I am going back for sure!! @RogersBiz

  • madsenbv
    bronwinkle (@madsenbv) reported

    @nlycvdslzr I was on the phone with telus for literally two hours last night where I was like ok like it’s getting late I have to go to bed and they said they’d work on it through the night and today it is still just as slow

  • coldclearsea
    Mike (@coldclearsea) reported

    @blondeshaunayeg I’ve been having issues with my @TELUS connection here for a few weeks too. Not so much with internet but my Optik tv cuts out every few minutes.

  • Sandra18361757
    me (@Sandra18361757) reported

    @redgypsee @TELUSsupport Maybe call health link and ask them to pass you up to telus support.

  • crapfacestupid
    rawls in a gay club (@crapfacestupid) reported

    @TELUSsupport hi Telus support can you please put up more cell towers in Haida Gwaii us people on rural internet smart hubs can't even barely stream netflix a lot of the time it's just getting worse and worse and worse

  • JeffPursley
    Jeff Pursley (@JeffPursley) reported

    @TELUSsupport I had telus service and when I set the service up I noticed on my bill telus had addons that I never asked for. Telus then charged me 10$ for each change. I asked multiple other people who stated that telus does this all the time. How can they get away with this