Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 02/02/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MeganHornseth Dr Megan Hornseth (@MeganHornseth) reported

    @Rhiannon_Kirton @TELUS Faaack. I'm so sorry. I know this pain all too well. I hope you find a suitable solution!

  • BrianColenet Brian Cole (@BrianColenet) reported

    @voipms Looks like another issue with Inbound termination. Seems to be affecting numbers in Southern Ontario and confirmed with routing inbound on TELUS and Bell. ETA on fix? Not holding my breath...

  • berg162 berg16 (@berg162) reported

    @BCLions @ryan_4real21 @TELUS Defence is not a glamorous position, never has never will.

  • HushtonBlock Hushton Block (@HushtonBlock) reported

    @RobSomerville1 @TELUS It all depends on the how and where the antenna gets placed... Trick is to have service provider more troubled by the poor service you receive than you are...then they can start owning the problem.

  • Rhiannon_Kirton Rhi Kirton BSc (@Rhiannon_Kirton) reported

    @hishamzerriffi @TELUS That's so generous of you Hisham! I couldn't ask you to do that! My defense is 11-3 so I don't think the connection should be too bad at home, you just never know up here in the mountains!

  • jayeyecue This is Not My Alberta (@jayeyecue) reported

    What is with @ShawInfo ? From August to December my monthly bill is up $26 for the same level of service? Maybe should be looking closer at those Telus flyers. Apparently customer loyalty means nothing.

  • ianmeyer1955 IAN MEYER (@ianmeyer1955) reported

    @lizzyinyyc @youseepeeYYC I made it clear to telus that I expected the installer to be vaxed- I checked his QR code- and masked, and there was no problem.

  • M_Fletcher22 Michael Fletcher (@M_Fletcher22) reported

    So close to cancelling @TELUSsupport @TELUS . Awful awful customer service.

  • Rhiannon_Kirton Rhi Kirton BSc (@Rhiannon_Kirton) reported

    @GeoEdResearch @aalayna23 @TELUS We have had to fight our university to give grad students any sort of support from the beginning. Like tooth and nail fight, to the deans office/grad school. It's a joke.

  • mhoskins76 Htweelz 🇨🇦 (@mhoskins76) reported

    @boatdocksmith I was with Vivint and switched to Telus. Pretty much the same equipment, however the customer service is much better. Also price is lower with Telus.