Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 02/12/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gu3st gu3st (@gu3st) reported

    @CptnCanuckDota @WeAreUniserve TELUS doesn't look so bad now, do they? :p

  • Skyeseeker Skyeseeker (@Skyeseeker) reported

    @TELUS I'm a happy long term customer with my cell service but I'm close to switching companies over the unending marketing calls to get your tv/internet. There have been 3 in the past week alone. It's beyond ridiculous.

  • iStopper1 C.T. 🇨🇦 (@iStopper1) reported

    @bellis1994 @TELUS I was able to find another station, rewind, watch it, then find another channel and jump back to the game.. how frustrating and typical of @TELUS product always seem to come through at the worst time

  • bellis1994 Barbara Ellis (@bellis1994) reported

    @iStopper1 @TELUS Ours acted up too, but not this bad.

  • eventbarters Matthew Fougere (@eventbarters) reported

    Is it more important to have Fiber Optic internet and Cable so we all get backup internet for free? Or does @shawhelp need @TELUS to lose the battle in internet cost. Lets do this also. I am tired of the money problems in internet when @GoogleFiber is way better and removes cost

  • _kfountain Kirsten (@_kfountain) reported

    Anyone else having issues with @TELUS today or is it just me?

  • mitchell_ricky Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported

    @_kfountain @TELUS No issues here

  • yvettyyang Yvetty (@yvettyyang) reported

    @TELUS When is you customer service hours? I thought I was 24/7….. I tried couple times for couple days! No body answers!

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    I like to tweet or read tweets between my sets but nope not with Telus I am in a different city but still no network lol I can’t ******* believe I pay money to these crooks still

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @caparsons As a Fido (Rogers) customers, I never authorized Telus to get my data. And from a @CompBureau point of view, there would be serious problem if Telus can buy location data for all customers of its competitors. (and then anonymize it to give to PHAC).