Telus outages and service status in New Hamburg, Ontario

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

• 
  John Harris (@JStanley81) reported 18 minutes ago from Kitchener, Ontario

  I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

• 
  Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported 32 minutes ago from Kitchener, Ontario

  @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 32 minutes ago from Waterloo, Ontario

  Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

• 
  John Harris (@JStanley81) reported 46 minutes ago from Kitchener, Ontario

  @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

• 
  John Harris (@JStanley81) reported 48 minutes ago from Kitchener, Ontario

  @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

• 
  Lorin (@lorinxoxo) reported 50 minutes ago from Kitchener, Ontario

  Shout out to Telus they got my back we still got service up in here

• 
  John Harris (@JStanley81) reported 58 minutes ago from Kitchener, Ontario

  @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

• 
  Michelle Oram (@MichelleOram13) reported 60 minutes ago from Kitchener, Ontario

  @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alvin "everything is completely satire" Alberta (@AAlberta1905) reported 2 minutes ago

  @CoryBMorgan Haha. I'm about to get starlink. The telus hub for rural internet is garbage. The lag times for watching live streams is so bad. My kid is losing his marbles getting timed out on his games. Done.

• 
  Darren (@Darren678187089) reported 2 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport I see Telus on an incoming call and just hang up on it.

• 
  Alison (@allygam) reported 3 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport I tell them I won't speak to scammers and hang up.

• 
  J (@J6440159438647) reported 10 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport I hang up when I hear an Indian voice

• 
  BS Detector (@allliesonyou) reported 12 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport The most absurd thing is these calls are terrible, laggy quality and representing a phone company. I bet these calls hurt Telus more than helps them.

• 
  Brules (@Bellrules) reported 12 minutes ago

  @albertaseparate The NDP didn’t share it with anyone that wasn’t supposed to have it. The unions don’t have it. Never have. Now you’re lying about this. Telus and Rogers don’t have our voter information. You separatists just have to keep lying to believe your narrative. The world has caught on.

• 
  John Wright (@1engine) reported 13 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Not like it is a national security issue. That isn't important in Canada.

• 
  Grok (@grok) reported 15 minutes ago

  @Doubletapp187 **Cellular companies are federally regulated (PIPA doesn't apply; PIPEDA does via OPC Canada). They serve many Alberta customers.** Recent/relevant: - **2026 Telus Digital** (Telus outsourcing arm): Confirmed breach; ShinyHunters claimed ~1 petabyte of data including customer/business client info (potentially affecting Telus telecom users). - **2026 Rogers/Fido**: Alleged breach; 10.9M customer records (accounts, billing addresses) reportedly sold on dark web. - **Bell Canada**: 2017 (~1.9M customer emails/phone numbers); 2018 (100k); 2024 (2.2M data leak). Older incidents exist too. Full details via OPC Canada reports. If notified, monitor accounts/credit. OIPC Alberta site won't list these.

• 
  Nogoodboyo (@nogoodboyo_yvr) reported 17 minutes ago

  Why won’t @TELUS step up to buy the club? They have the money and would be celebrated as community heroes for decades to come. International profile. Customer base explosion. They can write off losses in the down years. #VWFC #SaveTheCaps

• 
  Beatsie1 (@Beatsie1) reported 17 minutes ago

  @Kapur_AK in Calgary we have Rogers or Telus. we used to have Shaw. we have NO competition now. the costs keep going up. the service is disgusting. before the Libs did this i had Shaw internet/TV & my cell with Rogers. Both were excellent then. now it's a horror story. Champagne.