Telus

Telus Outage Report in New Hamburg, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 01/05/2026 04:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BankesNigel Nigel Bankes (@BankesNigel) reported

    @asadyyc @AHS_media It's a good system. I got in the online queue and got through about 16.00; made an appointment for 17.10 at the Telus Centre for shot #2. I cycled down, went through a very efficient process and was back home by 18.00 including my 15 minute post-shot wait. Well done @AHS_media

  • brendajohima brendajohima 💎 (@brendajohima) reported

    @melsm57 @RussRichards9 Thanks for the RT on this. I appreciate it. @TELUS is ruthless in trying to illegally keep refunds/monies owing on an overpayment. They promised to return $125.00. Never has happened in MONTHS

  • AVibrantDreamer 💵 VIBRANTDREAMER.COM 🔥✈ (@AVibrantDreamer) reported

    @PassiveCndIncom It is a program called Virtual Intelligence Briefing (ViB) which is a B2B Marketing Service. To simplify, it includes joining seminars, discussions, writing reviews, etc. This Gift Card was for my 30 minutes phone meeting with a VoIP provider (used by Telus) called Ring Central.

  • SpottedAss lisa barber (@SpottedAss) reported

    @kerette45 @TELUS Well that just sucks 😡

  • ReAnimateHer_ ReAnimateHer (@ReAnimateHer_) reported

    Horde we are supposed to be LIVE in 4 minutes BUT @TELUS @TELUSsupport decided to die for some apparent reason. Waiting on tech support to call back. Wtf Telus!!

  • crystal_kwon crystal_kwon (@crystal_kwon) reported

    TELUS Health is insanely good. Great doctors, customer service that goes above + beyond. Now only if their mobile policies followed suit.

  • JohnBaert John Baert (@JohnBaert) reported

    @NorthEndRick @Bell_MTS BellMTS is the standard bearer for ****** service. Wait until they start charging you to send a technician out to fix their faulty equipment. Should be in about 15 minutes. Look at Telus for cell service, so I hear. Shaw TV can’t be worse. Switch!!!

  • RegalOncer13 RegalOncer13 🏳️‍🌈❤🐝 (@RegalOncer13) reported

    @ReAnimateHer_ @TELUS @TELUSsupport Fuuuuck, that sucks

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    wtf @telus @TELUSsupport ... this is like the THIRD time you have changed my IP... thanks for another 30 minutes of work to get my server to let me in, and once again forcing me to validate my banking login.. STOP ******* DOING THIS

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @lepp Way over lawyered. Also more engineers doesn't add much except a myopic view of issues. It's takes all disciplines. Reminds when when Telus tried to limit a consultation to eng's only. Think that was the BSO file. Only eng's can say what people need/want. 😬