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Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg, and Kitchener.

CityProblem TypeReport Time
New Hamburg Phone 2 months ago
Kitchener Internet 2 months ago
Kitchener Phone 4 months ago
Kitchener Phone 10 months ago
Waterloo Phone 10 months ago
Kitchener Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • RamoneCat
    Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • annaschaudhary
    Annas Chaudhary (@annaschaudhary) reported

    @TELUS Yeah, cancelled my contract early and left. Spent 3 days on the phone and not one person was willing to help and secure a business account. Bell has by far the better service. That’s why Bell now has 6 business lines and TELUS does not.

  • changethecurri1
    #Fight Or Flight (@changethecurri1) reported

    @kimpagegluckie @TheBreakdownAB @TELUS If you open my gate and knock on my door during a pandemic...you will most likely run to get off of my property. I have zero patience for that crap. Telus should stop this nonsense.

  • BogTurtleTech
    Jasper Long Johns (@BogTurtleTech) reported

    @SandwichPope I have had terrible luck with Telus hosting ☹

  • iamsuperdomengs
    iamsuperdomengsi (@iamsuperdomengs) reported

    Bill then changed to $200+. Called Telus to cancel the other line on April 6th. Bill now is showing $137.87. Its saying that bill is due in 19 days. Do I have to pay this or will this be reimbursed if I pay this?

  • ZnoneoftheAbove
    Above Znoneofthe (@ZnoneoftheAbove) reported

    @David_Moscrop Oooohh I used to work at TELUS! DM any questions you have for Customer Service and Billing Issues for a Behind the Scenes glimpse!!

  • AAP4X_
    Ashley (@AAP4X_) reported

    I just had the worst experience with @TELUSsupport @TELUS I can’t wait for my contract to end so I would never have to deal with their bullshit again.

  • jrambana
    wi inside (@jrambana) reported

    Deliver me from @TELUS and their unbelievably slow WiFi

  • R13Lens
    R13_lens (@R13Lens) reported

    Well another client lost because @TELUS @TELUSsupport @TELUSBusiness can't provide a proper service and I still receive email that they care, manager made the assistant call to apologize. Total lost profit $4500 in less than 24 hours Thanks for a Nightmare Customer Service!

  • TheDanLevy
    Dan Levy (@TheDanLevy) reported

    What I still don't get- & I'm not an expert so may be totally wrong - is why @CRTCeng doesn't open up telecom competition to foreign $ & multinational telco service providers. Sure Rogers/Bell/Telus are Canada's "Big 3" but they're really just medium fish in a tiny pond

  • NNWesK
    Wes Orange Crusher (@NNWesK) reported

    @SPlandowski @EdmFootballTeam @TELUS I never would have guessed that the Piazza Santa Croce held such an event after visiting it 2 years ago. Crazy, I should have gone in June I guess.