Telus Outage Report in New Hamburg, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Telus
Telus is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near New Hamburg, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Hamburg, Ontario
Latest outage, problems and issue reports in New Hamburg and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Klaas Hoekstra
(@klaas_hoekstra) reported
@TELUS @TELUSsupport received a call from Telus 866 # with a great cell plan. 20 min later there are charges on my m/c in Pakistan. I’d like some help and got some questions regarding how quickly that fraud happened…
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gerrymtl 🇺🇸 🏴☠️
(@Gerryyul) reported
Terrible customer experience (scam!) with @Fidomobile ! Is @TELUS or @Videotron looking for a new customer?
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5H4174 (Shay-luh)
(@5R1v3r4) reported
@M_Johnston1 @Huawei @TELUS Huawei has great products and the public should not be condemned by the establishments overall lack to produce productive education. People who think a snake spoke once are the real issue when it comes to coercion and the many faults of the domesticated estate. Not some apparatus
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Jo Watier
(@kowalat) reported
@WinstonDeGres @TELUS Since 2000 I’ve been sending email to all three levels of government on this. Not impressed that we should get something better by 2022. Would love one of these people to try doing their job with my lousy service, they’d get something done real quick!
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Good Guy Greg
(@AGregularGuy) reported
@TELUS there is no way you guys aren’t slowing down my “high speed data” when I’m not even a 3rd away from my limit. My phone has never been so slow since I got this new plan, such a scam
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Jordan Steele
(@jordan26steele) reported
@diana_murphy613 Telus is your most competitive of the big 3. Bell isn’t a bad choice either but wouldn’t touch Rogers even if they offered me 50% off my bill. They’re that bad. I’ve repped all 3 so I say this with some experience behind me.
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Mike Johnson
(@MikeJohnsonbc) reported
@DanielNewman I tried that with Telus, one of Canada’s triumvirate cellular companies. I was calling about a billing problem. Their billing department transferred me to, you guessed it, their automated CSR line, which could not respond my query “can I speak with someone about my bill?”🙄
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🇨🇦 Thee White Cuban ™ 🇨🇺
(@Marr3ro66) reported
Now I signed into @netflix on my Telus box and it’s not even my Netflix FFS .. some guy name djamel? Wtf is going on!
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David Badior
(@Islandmatlow) reported
@Shawhelp I DMd with no response and have been on hold using Telus phone because all Shaw services dead for 27 minutes. Thanks for the usual great customer service. I am tired of waiting so hanging up.
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S D
(@twiterchitchat) reported
@TELUS if I can find a worst word than robbery…it is disgusting that Telus would charge same rate for $130 residential (1000mbs internet )(monitor/cameras)(phone) , and $130 business(100mbs internet)(monitor,NO cameras)(basic phone) what a joke it’s a ripoff