Telus Outage Report in New Hamburg, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near New Hamburg, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Hamburg, Ontario
Latest outage, problems and issue reports in New Hamburg and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Naeem Sarwar
(@Jamhooriat) reported
@TELUSsupport I switched from Shaw to Telus just couple of months ago and since then my kids doesn’t like me anymore. The service is frequently down
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Shaune
(@Shauneharty) reported
@TELUS Fix our cell/internet in the Foremost ab. area! I hope the billing will show the days with zero service. (Ya right).
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Miller Bros. Sculpting
(@BigMillerBro1) reported
@LilHurricaneo yup- 2-3 times a day it suddenly drops. We call the guy out and he confirms its not anything on our end and hints that Shaw might not be entirely honest (but I have friends who work for Telus and they say much the same about their service too ;) )
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Geoff Wright
(@Goonit15) reported
Anyone else having an absolutely terrible Oilers feed on Telus tonight?
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Christina
(@SteenaBme) reported
@greatbigkid_eh @LeslieL8 @PeterHRatcliffe I was a Bell customer for 16 years. They refused to honor a monthly user credit which was on my agreement, I fought them, got frustrated, then switched to Telus. Of course they called trying to make it right, but only after I switched
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RailRoaderCabal
(@rr_cabal) reported
@SunsetWorship @TheMedwechuk @TELUSsupport Never had a problem with my Telus internet and Telus support, Shaw was not great support
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Rowens 💙's 🏒
(@rofosho90) reported
@LeafSingh @TELUS I'm with Koodo whose a sub of Telus. Never had a problem. Deals just get better the longer you stay with them too 🤷
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Stefan Plouffe
(@shoptimestefan) reported
Companies that outsource their phone help, how long will you continue to use “covid” as your excuse for 3-4 hour wait times to get a person on the phone. Like there aren’t a million people ready and willing to take up a phone and help out. #telus #westjet ? Get it fixed.
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Al
(@ajaxian81) reported
@TELUSsupport @entwistled anything you can do to expedite this issue Darren - your Telus phone customers can’t access our toll free numbers to process transactions because of a problem with your routing, but it works from their cell phones.
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Evil Twin
(@PWR_ING_UP) reported
Hey @TELUS your customer service sucks lately. I increased my data plan from 20 GB to 40 GB yet you’re still telling me I’m out of data. What am I paying for? And because I work night shift you customer service always tells me you are closed and you web service isn’t working