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Telus

Telus Outage Report in New Hamburg, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg, and Kitchener.

CityProblem TypeReport Time
New Hamburg Phone 2 months ago
Kitchener Internet 2 months ago
Kitchener Phone 4 months ago
Kitchener Phone 10 months ago
Waterloo Phone 10 months ago
Kitchener Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • racing_flamingo
    db (@racing_flamingo) reported

    @NEWS1130 I know it's not as newsworthy as a broken down poutine truck, but Telus and Bell seem to have a major service interruption across western Canada. But that I can see why you'd think a food truck is a better

  • audreysc82
    audrey cornish (@audreysc82) reported

    Seriously #telus ? Wtf is going on? Fix this problem its an inconvenience to my job at the moment. NO MOBILE DATA SERVICE: TEMPORARILY TURNED OFF BY YOUR OPERATOR !!! FOR WHAT???

  • dont_u_know666
    mom (@dont_u_know666) reported

    @JAnneliese16 @Aiure_ @TELUSsupport Everyone is in the same boat but not everyone is demanding Telus reimburse them for two hours of down service. **** happens. Hopefully, it's resolved quickly

  • GrampaD2
    Grampa D (@GrampaD2) reported

    @BuppiChow @TELUSsupport Koodo is owned and operated by Telus, using same towers and facilities, ergo Telus Issues become Koodo issues. It's annoying but there we are.

  • desduyzer
    Desiree (@desduyzer) reported

    Anyone else having trouble with Telus Right now ?

  • _RealJeff45
    Jeff ™ (@_RealJeff45) reported

    @Telus bros. Get your **** together, our phones aren't working.

  • DanAlmondDan
    Daniel D Kitteringham (@DanAlmondDan) reported

    @jadezonedd @TELUSsupport Got no notification, just cutoff. Both Telus add Bell having issues across different parts of Canada.

  • KingArthurWelch
    KingArthurWelch 🇧🇧🇩🇲🇨🇦 (@KingArthurWelch) reported

    @KinghorseWrites @shmitzysays @TELUS Shouldn't updates be done in the early morning hours, so it won't interrupt business?

  • ClydesdaleGlen
    Canadian Clydesdale (@ClydesdaleGlen) reported

    @Christine_meow @TELUSsupport @Virgin Virgin is owned (in part) by Bell here in Canada. Bell/Virgin and Telus/Koodo use the same network/towers, etc.

  • kylefossett
    Kyle Fossett (@kylefossett) reported

    @TELUS @TELUSsupport just saw a news website stating system issues in BC and Alberts.