Telus Outage Report in New Hamburg, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near New Hamburg, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near New Hamburg, Ontario
Latest outage, problems and issue reports in New Hamburg and nearby locations:
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish Srivastava
(@ashishsriv) reported
@TELUS Hi @telus internet service I am really fed up with your billing process. You kept on sending one sided new contract every month sometime multiple times in a month. Please assign some senior executives who can analyze my case and resolve the issue and refund over payments.
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urmom
(@420tease) reported
@TELUS uhhhh fix my tv I am missing my movies !!!!!!!!
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Zoidberg’s Shell
(@BigJoeBurke) reported
So @Telus and @TELUSsupport has been giving me the Kafkaesque runaround since FRIDAY noon and still, nearly 72 hours later I have NO a answers as to when my service will be restored. Absolutely the single worst support experience I have ever had.
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Motomom
(@Motomom128302) reported
@spikestabber We still have cable unfortunately it’s through Telus which is the only service where we are
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Q
(@quynhiequynh) reported
@TELUS @sukhjinder71 You guys are slow af! It’s been almost 12hr! And nothing is up and running this absolutely pathetic
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urmom
(@420tease) reported
@TELUSsupport Why are all my services not working @TELUS @TELUSsupport
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Ero
(@18anchors) reported
@TELUS ***** I WAS IN THE MIDDLE OF OVERWATCH COMP AND THE WIFI DISCONNECTED SPIKED ***** I SWEAR TO ******* GOD I WILL WIPE *** ALL OVER YOUR HOUSE IF YALL DONT GET IT TOGETHER IVE BEEN SICK AND WORKING ALL WEEK I JUST WANT A DAY TO RELAX IT HAS BEEN DOING THIS **** ALL DAY
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Sunil Khandade
(@SunilKhandade) reported
@TELUSsupport I was using the Telus Smarhub service 3 months back and then I canceled it. However, Rep said I will get an email from Telus to return the equipment but so far I received nothing. I need to return the SmartHub, Security Camera. My Details: My account: 605471142
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Christine Dix
(@downhomesunset) reported
@Grolsch02 @JasonOnTheDrums @UCPCaucus 2/2 Before that happened, the clinic took 25% of poor people (I’m on AISH, and my family dr moved there). The seller had it worked out in the contract that they had to keep us. Telus wiggled out of it somehow; my dr got sick and I was booted. Have you called a news station?
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urmom
(@420tease) reported
@TELUS yo telus. I still have no wifi or TV me along with many other telus users. And you wont give any updates about the problem??? Worst company ever totally switching, if they will let me switch. They tend to manipulate you to stay with them