Telus

Telus Outage Report in New Hamburg, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 12/11/2025 14:20

December 11: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rolfsrollaround Rolf Reimer (@Rolfsrollaround) reported

    @karunale2 @1957VIC @robyndoolittle Telus sucks too, let’s all three of the big players burn and bring in some new competition

  • drnick1967 Give me the Noble in Medical (@drnick1967) reported

    @NorthEndRick @Bell_MTS Canadians are being so disgustingly ****** by these damn cell plan providers. Bell MTS you know. Telus has inadequate tower supply. Rogers is a repugnant dominant company. We have no options.

  • _laura_bug_ xLauraBugx (@_laura_bug_) reported

    @TELUS has great customer service. Didn't even get to speak to a rep, they just hung up.

  • schizostalker b (@schizostalker) reported

    I give Telus $90/month just for my data to still be ****

  • jmarcus_md Jonathan Marcus (@jmarcus_md) reported

    @kkeshavjee I think it’d be hard to get tech leaders to say, “I work for Telus, etc, but their goals are not aligned with what’s needed to fix healthcare.” But this is what needs to happen. Across conflicted parties in all fields. 5/

  • SeaGal2006 1Day@aTime (@SeaGal2006) reported

    @globeandmail Aside from polarizing access, what about integration of information? I saw a short vid on social media where a patient who was seeing a doc under Telus health had trouble catching up her publicly funded GP 'cuz there is no link of info.

  • cgsakurapink Erin Anderson (@cgsakurapink) reported

    Look, if I should ever require additional cable &/or Internet services, I will absolutely investigate what options Telus offers. But calling me over and over for days on end until I finally pick up and politely ask AGAIN to not be called? Not making me feel that customer loyalty.

  • BCisGreat BCgirl (@BCisGreat) reported

    @VoiceOfFranky Privatizing health care really, really, really scares me ! and I don’t support TAX MONEY paying private health care providers or corporations. and I DO NOT SUPPORT TELUS HEALTH !!! PAY NURSES what they are WORTH ! and OPEN MORE EDUCATION SEATS !

  • MarcRavingMad Marc. Raving. Mad. (@MarcRavingMad) reported

    I feel bad for Telus because, with Bell and Rogers constantly ******* up, it's hard for them to get people to realize that they're equally ******.

  • Air0z Tyler (@Air0z) reported

    @TELUS hello, I'm trying to get a hold of someone to talk to about get a phone on a plan I received in the mail from you guys. I messaged the support page via DM and got no answer....