Telus

Telus Outage Report in New Hamburg, Ontario

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The latest reports from users having issues in New Hamburg come from postal codes N3A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 05/09/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: Waterloo and New Hamburg.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Phone
CanadaWaterloo E-mail
CanadaNew Hamburg Phone
CanadaWaterloo Phone
CanadaKitchener Wi-fi
CanadaKitchener Phone

Community Discussion

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Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • greglaut_ssi Greg Guy (@greglaut_ssi) reported

    Why is @TELUS @TELUSsupport time so much more valuable than mine? Get with the customer service program!

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    stuff to do, telus service dude will be here to (cough) fix the failed optic tv

  • gongshow922 Meh (@gongshow922) reported

    not sure if it's the @Sportsnet app on the playstation that sucks or my @TELUS internet that sucks or if its a combination of both

  • anotherventacct anotherventaccount (@anotherventacct) reported

    I owe telus almost $3000, today they called me and offered to resolve it for $1100. **** I wish I had that much $ so I could put this debt behind me. Just one overnight booking could fix this, but I rarely get those - maybe once a year if I'm lucky.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @FaaizaRamji Hi there! We're sorry to know about this. Send us a Dm anytime you need help with your Telus services.

  • JonnySmallCap1 JonnySmallCap (@JonnySmallCap1) reported

    @TELUS I paid a bill (in full) that went to your bulk GL on the 1st. A few days later I realized the error and called to fix. Staff said there was a backlog and it will take a week to show on acc.. Then today as I am calling into an interview you suspend my service?? So mad.

  • ExposureWatch ExposureWatch (@ExposureWatch) reported

    @gingerqueenjen Carrier troubles again. Texts go out twice daily at 8AM and 8PM. Working on it. Apparently their spam algorithms are tuned to flag anything COVID-related as spam. It's mostly Telus having the issue as far as I can tell.

  • MarionAmbler marion ambler (@MarionAmbler) reported

    @globalnewsto @AnneGaviola @AntonyRobart Everything is increasing...my basic Telus has gone up $14 per month in 1 year. In June 2020 it was $105....now it's $123 and no service change. So that a 17% increase over 16 months?? 😈😈

  • brett_c_b brett b (@brett_c_b) reported

    @EPCOR is there a self serve way on the website to change from variable to fixed rate services, or do I need to call? @TELUS service so bad in my neighborhood I can't use my phone at home most days

  • greglaut_ssi Greg Guy (@greglaut_ssi) reported

    WOW @TELUSsupport @TELUS been trying to set up call control on my mobiles & have been waiting for an hr. I call the # on the website through my Telus for this purpose. Waited 30 mins, was flogged off as “it was the wrong dept” & now have been waiting 30 mons more.Horrible service