Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 01/29/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jeremy_Baker Jeremy Baker (@Jeremy_Baker) reported

    Does anyone have the Telus Garden Penthouse makeshift nightclub bro's contact info? Sounds like he has lots of money but also makes poor life choices... the exact kinda people that hire me to DJ parties.

  • RezsiRS Rig Pig (Munraj) (@RezsiRS) reported

    @TELUSsupport @TELUS How do I wait on hold for 40 minutes for the agent too say he'll call me back and just never does??? then im on hold for another half hour so far? what the frig

  • mcguffindavid David McGuffin (@mcguffindavid) reported from Chelsea, Québec

    @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

  • 1vs3 Kim Mitchell (@1vs3) reported

    @chancesmommy @TELUS My oldest (now 23) did'nt get one until he finished grade 8 (gift from grandparents). My younger son got one just before gr 7 as he would no longer be in an after care program, and we deemed it a safety issue. He was and still is on Telus' "my first phone plan". Great plan!

  • RandallJIsaac Randall Isaac (@RandallJIsaac) reported

    @TELUSsupport I waited 2 hours and 43 minutes for Telus support before giving up. Is this the best you can do?

  • White_VitaminB Vitamin B (@White_VitaminB) reported

    @Johnny_Pigeon @WhistlerBlckcmb @TELUS No of course they're not local. Why ******** would they be local.

  • blkh2o61 Legman (@blkh2o61) reported

    The world of TELUS fails once more! Call and ask if a service is available, and oh ghee, we don’t have your physical address on file. Had dozens of calls over the past years to them! And once again, “we will call you back”, and nothing! Unbelievable! Maybe CRTC is in store?

  • kaydeejay1995 𝙠𝙚𝙡𝙡𝙮 (@kaydeejay1995) reported

    Never have I had so many issues while trying to get a new phone 🙄 Telus y'all gotta get your grapes in the fridge or imma turn them to raisins

  • xmarisabear まりさ (@xmarisabear) reported

    I just got new internet and it’s so ****. Telus Fibre Optic is suppose to be the fastest internet in Canada but I can’t even play a game of warzone 😤

  • jrchair Bruce Main (@jrchair) reported

    @BillGood did you get your Telus TV sound problem sorted? I have another question re Telus Optic TV do you have trouble with pixelation? Thanks.