Telus

Telus Outage Report in New Hamburg, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 11/23/2025 08:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • covenscribe Leodore Vitamor (@covenscribe) reported

    im gonna start bullying telus if i have to hear their anti-bullying tax write off on more time while im on hold trying to get them to fix their mistake

  • AndrewPeters01 Death to the invaders 🇨🇦💙🇺🇦 (@AndrewPeters01) reported

    @ThoughtsNations @TELUS @TELUSsupport Are they supposed to be the better option for home internet in BC? Because if so yikes, I looked at their plans and honestly I’d say our East Coast based internet provider has better prices. Though living in Ontario and being locked in with a east coast based company sucks

  • biggs_josh Josh Biggs (@biggs_josh) reported

    @hinz_tamara @DennisKendel I LOVE SaskTel, having previously been with Bell and Telus in AB, and also currently with AT&T on a U.S. plan, the coverage and service with Sasktel is FAR superior to any of those companies.

  • notmyfarm Notmyfarm (@notmyfarm) reported

    @ThoughtsNations @TELUSsupport @TELUS Omg I hate Telus used them once never again they are garbage

  • ThoughtsNations Blackfoot-Lakota FNs🪶🇨🇦🇺🇸💙🇺🇦💛 (@ThoughtsNations) reported

    Use your First Nations voice and you get your cable/wifi reconnected! @TELUS @TELUSsupport your employee screwed up and it cost me! Miigwich to Mark at home service’s customer service for getting me back online! Now waiting to tell mobility to credit the data I lost!🪶😡🇨🇦

  • ClaytonBurnsPhD Clayton Burns (@ClaytonBurnsPhD) reported

    @LaceyLaceyp B.C. gov opposite of Amazon—slow-moving, obsessed with PR, just doggedly incompetent in moving information. Learn callback from Amazon. Everyone such as Telus should be doing it.

  • jamthefed Joe Martin (@jamthefed) reported

    @PrimeBane @TheTowelBoy @jfburns1972 Yeah, I do have one that can deal with IPTVs but never got it working properly. Just more annoying than anything because I could get rid of the crappy Telus modem in my utility area if it worked.

  • timel3ss_t T (@timel3ss_t) reported

    Anyone who's with @TELUS is there a service outage in Brampton?

  • im_sluggo8 Sluggo8 (@im_sluggo8) reported

    Is there a worse customer service experience than @TELUS @TELUSsupport or all the internet and telco service providers the same?

  • KingMatQC Mat (@KingMatQC) reported

    @koodo @TELUS You should do something really fast about what "la facture" talked about tonight. It's easy to lose the confidence of your customers. I'm a loyal Koodo/Telus customer since more than 10 years but that may change real fast.