Telus

Telus Outage Report in New Hamburg, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 02/11/2026 21:10

February 11: Problems at Telus

Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamesmartindale James (@Jamesmartindale) reported

    Pigeon post is more reliable than trying to send texts on the @TELUS @TELUSsupport network! #NotDelivered #Toronto Why do I use them????

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Got woken up by phone call @TELUS before 7am! Morons! Claims to be figuring out the ****** Telus Optik TV signal - again! Says the tech who came out last Sunday and told us to buy our own wire to change back to hardwire instead of digital is full of ****.

  • bdogginit Bernie (@bdogginit) reported

    @VancouverSun @TELUS How much of that is tax dollars?!!! Then Telus owns the fibre and dictates who can access the service. Meanwhile Indigenous communities are left behind having to apply for grants just to get low bandwidth connection. Embarrassing!!!!! Tell the whole story

  • bigbalker Balk (@bigbalker) reported

    @TELUS Service to all of Flagstaff county including Sedgewick and Hardisty has been reduced for TWO weeks now to one bar if you’re lucky. Businesses can’t even process transactions. Spending hundreds more on boosters now. Fix these issues or the phones are paperweights

  • mjisrunning fun and games (@mjisrunning) reported

    @PenelopePsauce @TELUS I had cable when I had roommates. When I moved into a place solo it was just too much to afford. The choice was internet or nothing... so stuck with internet. I rarely watch anything "live" anyway. Have never looked back. It's been 8 years.

  • Whitaker1Andrew Andrew Whitaker (@Whitaker1Andrew) reported

    It is because Telus and Kodoo are joining forces because of economic hardships probably and that is why they tack on more fees to the poor man because they need money because they wouldn't survive without it.

  • jordansmiths Jordan Smith (@jordansmiths) reported

    On hours 2.5 with @TELUSsupport Getting passed around like a hot potato. How do I justify paying for this!? I'm not getting paid like you to be on the phone #fail #telus #poorcustomerservice @TELUS

  • fba_manno The Haitian Entrepreneur💰 (@fba_manno) reported

    Telus customer service over the phone <<<<<<<<<< Telus customer service in store

  • KuhlmannLaura Laura Kuhlmann (@KuhlmannLaura) reported

    @jordansmiths @TELUSsupport @TELUS I hear you. Lost count of how many agents I talked with today. Solved one part of the problem. Not the major part though

  • abbydeveney ADev 🤞 (@abbydeveney) reported

    Total @TELUS @TELUSsupport fail as I try to buy a channel to watch #frenchopen2021 men's semis. And I get a spinning circle.