Telus

Telus Outage Report in New Hamburg, Ontario

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The latest reports from users having issues in New Hamburg come from postal codes N3A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 02/23/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaNew Hamburg Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone

Community Discussion

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Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rustang80 Clint (@Rustang80) reported

    @elks @TELUS ****, I came to Canada to be 2-5?!

  • tery_green Tery Green (@tery_green) reported

    @trustednerd @TELUSsupport On behalf of TELUS, take your business elsewhere. No one wants to deal with you. And I said it before and I’ll say it again… It👏is👏not👏a👏service👏dog!!

  • kannibal25 Terry Thomas (@kannibal25) reported

    @darthvanderlaan @TELUS All telcos are like that though. I'd suggest contacting their customer retention or loyalty team to see what they can offer you.

  • iDaveMac2020 iDaveMac (@iDaveMac2020) reported

    @Ruthnotabot @TELUS As an older person, you will remember that Telus continued to charge seniors $10 a month for a coloured handset well into the 90s. Talk to me after you've been paying their bills for a few years. Last month we went six days without service.

  • B54332458 B (@B54332458) reported

    @trustednerd @TELUSsupport @TELUS These problems are de minimis and best resolved amicably. You are not required to use this service. Your lawsuit will fail. At least send them a letter first and give them a chance to fix this.

  • Cthwilson1 Tom Wilson 🇨🇦 (not hockey player) (@Cthwilson1) reported

    @darthvanderlaan @TELUS Ask to be passed in to customer retention. They have much more leeway than the regular sales staff.

  • Jamsaysnobrunch Jam on Crumpet Supremacy 🍓 (@Jamsaysnobrunch) reported

    @trustednerd @TELUSsupport @TELUS Isn’t it fun when stupid things happen to stupid people

  • Snowchimp_Dev Darren | Snowchimp Interactive (@Snowchimp_Dev) reported

    @sblomkamp Our Telus internet has been pretty terrible lately, not sure what's going on. I was going to try upgrading my router to see if that helps.

  • RiplEfectWelnes Eldyka Simpson (@RiplEfectWelnes) reported

    @TELUSBusiness @TELUSsupport When I call the support line, I am told the Manager is in a Meeting (every single time). They keep telling me they understand the problem and that it is frustrating... and yet no one can fix it. #telus #unprofessional #convincemetostay(2/3)

  • RiplEfectWelnes Eldyka Simpson (@RiplEfectWelnes) reported

    @TELUSBusiness @TELUSsupport so how are you going to fix this? Contract signed on August 26th... It is October 4 and still nothing. I'm losing business and you don't seem to care. So unprofessional! #telus #customerservice #imreadytowalk (3/3)