Telus

Telus Outage Report in New Hamburg, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in New Hamburg, Ontario 03/31/2026 04:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near New Hamburg, Ontario

The most recent Telus outage reports came from the following cities: New Hamburg and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaNew Hamburg Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThreeTabbies Joanne Nemeth (@ThreeTabbies) reported

    @CTVNewsAndrew Was showing no service for TELUS on my cell a few minutes ago, now four bars 👍

  • zulu153 Zulu (@zulu153) reported

    @jypseywheel @TELUSsupport I still think that Telus has,by far the best internet service with their PureFiber at office or home. All you then need to back up their mobile service is a voip number and service (mine cost $0.85 per month) and a free voip app on your phone (free).

  • zulu153 Zulu (@zulu153) reported

    @CodyHarrison29 @TELUSsupport Because the failure is affecting this message system - the web server is down. That why we all got notifications (a very short message) via the cell towers (still working) that some computers have failed at Telus - the one running the phone call,data service and the web service.

  • YvetteGillam Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta

    @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

  • Tracyever Tracy Everson (@Tracyever) reported

    @tri_kines @TELUS Telus support on Twitter has updates

  • zulu153 Zulu (@zulu153) reported

    @akastes @TELUSsupport Hardly a problem just for Telus. Try going to a B.C. hospital emergency room and getting service with your voice.

  • MrChicoValdez Chico Valdez (@MrChicoValdez) reported

    ...I asked what he needed and he said he was trying to text or call his wife to come get him and he couldn't get anything to work. I told him what I knew and he said he was also using Telus. I suggested he pop inside and explain his problem to London Drugs customer service...

  • discoprincess Meh-lissa 🇨🇦 (@discoprincess) reported

    Yes there is a major Telus outage You can't even access their outage page 🤘

  • DublleD DoubleD (@DublleD) reported

    @TELUSsupport I have been on hold for 1hr53mins as I type this tweet. This is an unacceptable amount of time to wait for someone to take a call. Completely disrespectful. Never ending issues with Telus! Skynet looking better every day.

  • PrairieRanger Sean Trostem (@PrairieRanger) reported

    @Redawna Yes telus mobility has an outage across AB and BC right now