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Telus

Telus Outage Report in Balmoral Beach, Comox Valley Regional District, British Columbia

Why is my Telus service not working?

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If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Balmoral Beach, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Balmoral Beach, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Balmoral Beach, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay, and Hornby Island.

CityProblem TypeReport Time
Courtenay Internet 1 month ago
Hornby Island Phone 1 month ago
Courtenay Phone 2 months ago
Hornby Island Phone 4 months ago
Courtenay Internet 4 months ago
Courtenay E-mail 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Balmoral Beach, British Columbia

Latest outage, problems and issue reports in Balmoral Beach and nearby locations:

  • chris_wardman
    Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • twistystacherun
    Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman
    Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JadePriest
    Jade Priest (@JadePriest) reported

    @DJPh03NiX @TELUS @TELUSsupport I have a Telus and Sasktel cell phone and both not working located north of Vermilion

  • cityofcalgary
    City of Calgary (@cityofcalgary) reported

    If your cellular service provider is @TELUS or a TELUS-owned cellular provider (e.g. Koodo Mobile), access to 9-1-1 may be impacted at this time due to an outage impacting some TELUS mobility services.

  • hckydreamer
    Jimmy (@hckydreamer) reported

    We been having connection issues most of the day today. My company uses Telus for all our employees. Lots of problems with dropped calls or just not connecting at all. @TELUSsupport

  • Backcountry_Rec
    Backcountry Recreation (@Backcountry_Rec) reported

    Is Telus down? I can’t make or receive calls but I can text….

  • ferrier_natasha
    Natasha Gordon (@ferrier_natasha) reported

    @Telus Nicolas from Account Management has just advised me to subscribe to a different mobile carrier and he has also stated that there is no other path of escalation - really, Telus? Oh, and now he hung up on me. Is this great customer service?

  • HouckisPokisewx
    Brandon Houck (@HouckisPokisewx) reported

    Looks like there might be issues with cellphones this afternoon if you are using Telus.

  • cityofcalgary
    City of Calgary (@cityofcalgary) reported

    Please use a landline telephone or a cell phone on another carrier to dial 9-1-1, or go to your neighbours, or your nearest fire hall to access the callbox. We are working with TELUS to determine when the outage will be resolved.

  • invigilator4
    SK Jo (@invigilator4) reported

    @DobieWyler Telus' official claim is "hardware problems" But with all these morons claiming grids will be going down and cyber attacks, you never know if some cheeto eating freak in his momma's basement saw it as a dogwhistle.

  • sabre1419
    Gp65 (@sabre1419) reported

    @MarinaGiacomin @TELUS Same issue for me

  • Tys35
    Tyson Munro (@Tys35) reported

    @sandman_0314 @AndrewBerkshire @CraveCanada It’s part of my TELUS package and I keep it for HBO but I absolutely despise having to use it. I shouldn’t have to login every time I open the app