Telus outages and service status in Balmoral Beach, British Columbia

Problems in the last 24 hours in Balmoral Beach, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Balmoral Beach, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Balmoral Beach, British Columbia

Latest outage, problems and issue reports in Balmoral Beach and nearby locations:

• 
  Chris Wardman (@chris_wardman) reported 4 minutes ago from Denman Island, British Columbia

  Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

• 
  Chris Wardman (@chris_wardman) reported 14 minutes ago from Denman Island, British Columbia

  Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

• 
  Rob Goblin 🎃👻💀 (@twistystacherun) reported 20 minutes ago from Courtenay, British Columbia

  Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

• 
  Mike Hogan 🇺🇦 (@Malcha_Marg) reported 38 minutes ago from Courtenay, British Columbia

  I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Yan | @ayan604.bsky.social (@Ayan604) reported 12 minutes ago

  I am not a @telus @TELUSsupport customer and my mobile has been on the @CRTCeng Canada's National Do Not Call List since 2014 ...yet I still got a phone call.

• 
  Bubba the Dog. (@eltigrethetiger) reported 13 minutes ago

  @NickPenaAlvarez @Rogers @TELUS Don't do it! Trust me. This was a criminal act. Telus has even worse service

• 
  Chris P Bacon (@pozpiggy86) reported 14 minutes ago

  Hey @TELUS how is a customer supposed to know when to call you when your automated assistant AND your website do not give your hours of operation? I'm trying to sign up with a new service because I'm sick of @Rogers, and it's proving to be incredibly frustrating!

• 
  Random (@RajTweett) reported 14 minutes ago

  @satinwd Gandhi ne ga dir Telus bro But paid promotions worst Postive talk vaste automatic ga audience vastar

• 
  VK (@vinpkey) reported 14 minutes ago

  @TELUSsupport Acct 126969708-2, 604-522-1778. Your letter says Telus will stop my service Aug 10. Now Aug 13, not stoped. Pease give the exact date my service will stop? Or will my service continue until end of my contract in May 2027? Thanks. Vladimir (for Silvia Fabry)

• 
  Bala Chandar (@chandar) reported 20 minutes ago

  @TELUSsupport I returned my telus equipment at Canada post a few minutes back after cancelling my internet service. I was told that it may take upto several weeks as they have heavy backlog at Canada post. Pls. Share the Cust.service email to share the Canada post receipt.

• 
  ALPHA MALE! (@dingoboy70) reported 20 minutes ago

  Their service sucks because they sub contract out their technician calls to a 3 rd party contractor who has no money in the game son they don’t care. DO YOURSELF A FAVOUR AVOID TELUS LIKE THE PLAGUE.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 22 minutes ago

  TELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.

• 
  R@X (@RiseN_Guard) reported 24 minutes ago

  @TELUSsupport TELUS is a MESS! Impossible to login and pay my stinkin bill!!!!!! FIX THIS ONCE AND FOR ALL

• 
  Frustrated HCW 🇨🇦 (@stormymarie13) reported 24 minutes ago

  Nothing like spending 1.5 hours on the phone with @TELUS because their own rep borked my account last month and magically “no one can do anything about it” Currently holding for the 4th person, let’s see if they can fix the problem THEY caused…