Telus Outage Report in Denman Island, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Denman Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Denman Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Denman Island, British Columbia
The most recent Telus outage reports came from the following cities: Courtenay and Hornby Island.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Internet | |
| Hornby Island |
Phone | |
| Courtenay |
Phone | |
| Hornby Island |
Phone | |
| Courtenay |
Internet | |
| Courtenay |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Denman Island, British Columbia
Latest outage, problems and issue reports in Denman Island and nearby locations:
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Mike Hogan 🇺🇦
(@Malcha_Marg) reported
from
Courtenay, British Columbia
I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
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Rob Goblin 🎃👻💀
(@twistystacherun) reported
from
Courtenay, British Columbia
Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Coenen
(@Coenen87) reported
@TELUSsupport I've had to call Telus support 3 times and had 3 technicians out to figure out a security system installed 2 days ago... I paid a significant penalty to cancel my previous and sign up for telus... please help.
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Kiefer Abram
(@kikithekrakra99) reported
@AZLOCDL @RogersHelps Same dude... I live in Surrey, BC and I was getting on wireless on Rogers 5G network 400 down and like 25 up and its like not even 100mbps for the past three weeks..... This is crap service!!! Is telus like this??
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James
(@StandardBrooks) reported
I'm not even a @Telus customer yet and I already can't stand the company. 1. WORST IVR on the planet. 2. All "offshore" customer service. (Hope you like the sound of roosters crowing) 3. 1 hour+ waiting times to get through. All I am trying to do is switch from @Rogers!
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Mia Finn
(@miafonthemove) reported
@TELUSsupport you have suspended our account in error due to a mistake Telus made. You are now telling us we cannot get it reconnected until tomorrow. This is the worst. #customerfail #customerservice #badcustomerservice
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𝙛𝙖𝙠𝙚𝙂𝘼𝙄𝙉𝙀𝙍
(@fakeGAINER) reported
Not a chirp. Even though the ******* blocked me. Legit Kwestion. Why does ehealth use Telus instead of Sasktel? It's been down more times than not Cuz of so many trying to access it. Thanks.
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Sir Venskellington Esq. XII 🇨🇦 Meatsuit Pilot
(@The_Vendelo) reported
@_spatsula Shaw is routinely an ******* when it comes to net. I was considering switching to them because of the gigabit, but that makes me go😬all over again and stick w/ Telus. I hope they fix the **** fast for you.
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L Graves
(@LGSentinel) reported
@deanneachong @TELUS 40 minutes in on call, asked if they'd solve the problem & call me back. Still waiting. Next step, call @CRTCeng try for resolution Meanwhile, phoning for info on other options. This is all unpaid time.
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Bubble Tey
(@terrykhoyt1) reported
@katynotie I saw these poor buggers from telus in purple polos wandering around my neighborhood with clipboards going door to door, presumably sales of some sort. Bad timing.
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FallHammer
(@FallHammerLive) reported
Hey @TELUS , my internet went out this morning. After a few hours of getting transferred, being on hold, and trouble shooting I am being told the soonest a technician can come is Thursday. At that point I will be without Internet for 4 days. That’s acceptable customer service?
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negotiator
(@afrique_soleil) reported
@TELUS help me comprehend how I am shuffled over to several depts for a simple breakdown of my daily internet usage and still come out with no info.Yet @bchydro have daily hydro use easily available.If I’m overcharged I want 2 know why #terriblecustomerserviceTelus