Telus

Telus Outage Report in Courtenay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 01/19/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • Malcha_Marg Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KrazyKarl15 Krazy Karl (@KrazyKarl15) reported

    @BucciJeff @jkenney Telus sucks. Neighbor has it an has lots of issues

  • SamoyloveInara Inara Samoylove (@SamoyloveInara) reported

    Since when are Telus agents, answering support calls on 611, allowed to ask you for your social insurance number? #telus

  • BreezyP250 Breezy (@BreezyP250) reported

    Blows my mind that it takes @Telus so long to issue a refund.. 60+ days and counting.. let's see if we hit the 90 day mark. This was even after being sold incorrect information when I moved. @TELUSsupport

  • AlbertaMudman JE$$E🛢⏳💰🐂 (@AlbertaMudman) reported

    @jkenney I had a Telus hub and it was usually too slow to do anything useful. Have Starlink now and it’s amazing. Just hope this money isn’t going towards the 90’s equivalent of trenching phone lines to farm houses. Maybe talk to @elonmusk before @TELUS

  • 416ash @416ash (@416ash) reported

    Can we agree that Canada’s 5G implementation sucks? At least that of Telus & Bell. My iPhone 13 Pro Max, with a low 5G signal, wastes time trying to pull data via 5G only to then downgrade to LTE. LTE was fine, can I turn off 5G and just use 4G/LTE?

  • BucciJeff Jeff Bucci (@BucciJeff) reported

    @jkenney @TELUSsupport I did need further assistance about a year ago. Telus never called back. If anyone wants to know why I wouldn't use Telus, please feel free to DM me.

  • roblittledotca Rob Little (@roblittledotca) reported

    Remember when Shaw bought spectrum protected from bidding on by Rogers and Telus - then tried to buy Shaw to get the spectrum anyway? Good ruling today on that - maybe remove archaic foreign protection rules/ let Freedom be bought by TMobile or Verizon? Canada sucks at spectrum

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    Anyone who has had problems with Telus’s services and pricing, take some screenshots and we can take it to Marketplace or something

  • alyswallace alyssa (@alyswallace) reported

    i get lowkey embarrassed when i see a celebrity as a brand ambassador in a commercial like you were on a top hit sitcom 15 years ago and now youre saying the worst dialogue ever to promote telus?? what do u have to do with telus?or like a random furniture brand like why you?

  • Kanwarsidhu007 Kanwar Sidhu (@Kanwarsidhu007) reported

    @SamsungCanada @TELUS I gave Samsung another shot by buying a tab s6 after a horrible experience with a galaxy A51 which they didn't help with. Now this tablet has grey bands at the top and bottom. Save your money people look elsewhere!!