Telus

Telus Outage Report in Courtenay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 01/16/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Charles29629184 Expert Charles Martel (@Charles29629184) reported

    @telus has the worst customer service. 2hrs on hold.

  • Neufy123 Neufy (@Neufy123) reported

    @WhistlerBlckcmb @TELUS app chair wait times are wildly inaccurate! symphony said 0 min wait the whole 45 min i was in line - fix the app!

  • DeadpoolHarryP 🇬🇧J A K🇺🇦 (@DeadpoolHarryP) reported

    @elonmusk Disappointing Oh well , Telus has a better signal anyway

  • RoadToTheMaste1 J. Woolward (He/Him) (@RoadToTheMaste1) reported

    @mchykerda @Albert_Nobbs Oh man, I remember selling & activating these. Telus OTASP *22803 for their CDMA network….the memories.

  • bartley_lowe Joan Lowe Bartley (@bartley_lowe) reported

    @TELUS Home phone is not working. Set up with a technician ticket #1058298619 for service today. No one has shown up. Poor service, indeed!

  • roblittledotca Rob Little (@roblittledotca) reported

    Remember when Shaw bought spectrum protected from bidding on by Rogers and Telus - then tried to buy Shaw to get the spectrum anyway? Good ruling today on that - maybe remove archaic foreign protection rules/ let Freedom be bought by TMobile or Verizon? Canada sucks at spectrum

  • jasontkachuk Farmer J (@jasontkachuk) reported

    Is starlink internet a viable way to remove my retail business from the incompetent of telus? They dropped a service call because or poor service on their end.

  • KrazyKarl15 Krazy Karl (@KrazyKarl15) reported

    @BucciJeff @jkenney Telus sucks. Neighbor has it an has lots of issues

  • AlbertaMudman JE$$E🛢⏳💰🐂 (@AlbertaMudman) reported

    @jkenney I had a Telus hub and it was usually too slow to do anything useful. Have Starlink now and it’s amazing. Just hope this money isn’t going towards the 90’s equivalent of trenching phone lines to farm houses. Maybe talk to @elonmusk before @TELUS

  • BucciJeff Jeff Bucci (@BucciJeff) reported

    @jkenney @TELUSsupport I did need further assistance about a year ago. Telus never called back. If anyone wants to know why I wouldn't use Telus, please feel free to DM me.