Telus Outage Report in Courtenay, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Courtenay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Courtenay, British Columbia
The most recent Telus outage reports came from the following cities: Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
 Courtenay |
Internet | |
| Courtenay |
||
| Courtenay |
Internet | |
| Denman Island |
TV | |
| Courtenay |
Total Blackout | |
| Courtenay |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Courtenay, British Columbia
Latest outage, problems and issue reports in Courtenay and nearby locations:
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Rob Goblin 🎃👻💀
(@twistystacherun) reported
from
Courtenay, British Columbia
Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
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Mike Hogan 🇺🇦
(@Malcha_Marg) reported
from
Courtenay, British Columbia
I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
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Chris Wardman
(@chris_wardman) reported
from
Denman Island, British Columbia
Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Emery A. ✈️🚀🚁
(@Rainforest2912) reported
@johnkoetsier @CBCNews @cbcErica Right on! A Telus employee threatened my (elderly) friend that it would cost her $150 to enter her apartment to find out why Internet was not working. I interfered but it took almost a month before it was fixed (no discount on the bill).
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Laurence
(@LaurenceP81) reported
@mgeist @s_guilbeault Of course he doesn’t understand the bill, he probably never read it. Lobbyists for Bell, Rogers, Corus, Telus wrote it.
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Leah 🇨🇦 at home
(@LeahMueller13) reported
@Caligalli We pay $10 dollars a month. My parents use it when they call us. I like how it doesn't cut out when both parties are talking at the same time. Telus has a service called call control that has effectively stopped ALL junk calls. (On cell phone too) We will keep it for now.
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Noxris
(@Noxris) reported
.@TELUS @TELUSsupport STOP ******* THROTTLING MY INTERNET FOR THE LOVE OF GOD I PAY YOU 125$ PER MONTH actual scam company never buy telus they will rip you ******** off.
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Colin B.
(@swordgeek) reported
@TELUS Just had a call from "Sam" at Telus. "We are running a promotion..." "I'm not interested in any promotions, thank you." "Then go to Hell!" One of your customer service reps just told me to go to hell because I didn't want to waste his time. I'm shocked.
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Elena Porter
(@ElenaPorter42) reported
@TELUSsupport After being in hold for 25 minutes, the person I spoke to couldn’t help bc I was provided the wrong phone number to call back. I am now at my other job and have no more time to donate to @TELUS until tomorrow, thank you. Will PM when I’m able.
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Aquarian Princess
(@hotcheri) reported
I couldn't even work today because the internet kept cutting out and if I'm even 1 day late paying my bill I get a late charge. No, I'm definitely gonna sue because if you make me lose my job due to your crappy service... @TELUS @TELUSsupport
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Urbanus Schmidt 🌈
(@gymMonkey) reported
@maxfawcett Just spent 90 minutes on hold with Telus technical. Bell has never been that long in my 14 years with them.
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#Stayhome-#BeKind
(@organicislands) reported
Finally, clear instructions from a VIHA nurse to get a referral to the Assessment clinic so my daughter can actually receive medical care w/out another 8-hour wait in Emergency. Now, I have to get the referral. GP won't do a tele-appt until May 13, Babylon Telus same.. 2/#bcpoli
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Ohnononono
(@pepelaohno) reported
@nashwalina @lesaboteur87 As an emergency, at least better than nothing, you might want to try Babylon Telus Health? Might at least help a bit, I've found you can get virtual appointments within 10 minutes often. It's free so if it's bad it's worth a shot.