Telus

Telus Outage Report in Courtenay, British Columbia

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The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 03/20/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay Phone
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • Malcha_Marg Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BigMillerBro1 Miller Bros. Sculpting (@BigMillerBro1) reported

    @LilHurricaneo yup- 2-3 times a day it suddenly drops. We call the guy out and he confirms its not anything on our end and hints that Shaw might not be entirely honest (but I have friends who work for Telus and they say much the same about their service too ;) )

  • EtownGirl Rebecca Dawson (@EtownGirl) reported

    @HaruunYEG Yes, in YEG on Bell & Telus cell phones, cable tv channel, and weather network app on my Apple Watch of all things.

  • SLShockeyfan Shauna (@SLShockeyfan) reported

    @sportsjunkie007 Ours was installed by Telus so I can read on an app that our house is 30 degrees except I never look at it.

  • EntitledCanada Support local businesses, farmers and producers (@EntitledCanada) reported

    @CHEK_News In steps #telus to profit even more. Taking our Doc away from us. They can't even provide proper cable service. Shouldn't be allowed for corporations to take over our medical needs #Corruption

  • KittySurprise1 Kitty Surprise (@KittySurprise1) reported

    @TheSpecialist4 @TELUS After receiving several calls from @TELUS with no voicemail, I called them back asking why they called. It was to sell me new services. I told them if I received another call like this I would cancel my services. I have not received another call from them.

  • Vee__Writes Mrs. Larmond (@Vee__Writes) reported

    @CRTCeng I am a paying @TELUS Mobility subscriber & have been since 2003 If @TELUS is a National Telecommunications Carrier why can't I as a paying customer subscribe & pay for their internet & tv services?

  • SunsetWorship ThatGuySunset (@SunsetWorship) reported

    @TheMedwechuk @TELUSsupport Telus support is amongst the worst. Had this problem when they provided my services. Such a shame all the providers have their issues. It's either good service and garbage support, or mediocre service and amazing support. Sadly Telus isn't the latter.

  • JamesRRubec James Rubec (@JamesRRubec) reported from Mississauga, Ontario

    @JamesMacKNZ @Bell @TELUS Same network different company. Same problems.

  • bombay_poetess Gurpreet S🌎mal (Preeti) (@bombay_poetess) reported

    Hi @TELUS What’s going on? As a soon-to-be customer this is *REALLY* disappointing service. For the 3rd time your home internet installation technician has failed to show up or call about any delay! Wondering if I should just stick with @ShawInfo (atleast work is done on time!)

  • PWR_ING_UP Evil Twin (@PWR_ING_UP) reported

    Hey @TELUS your customer service sucks lately. I increased my data plan from 20 GB to 40 GB yet you’re still telling me I’m out of data. What am I paying for? And because I work night shift you customer service always tells me you are closed and you web service isn’t working