Telus outages and service status in Courtenay, British Columbia

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

• 
  Chris Wardman (@chris_wardman) reported 32 minutes ago from Denman Island, British Columbia

  Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

• 
  Mike Hogan 🇺🇦 (@Malcha_Marg) reported 38 minutes ago from Courtenay, British Columbia

  I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

• 
  Rob Goblin 🎃👻💀 (@twistystacherun) reported 39 minutes ago from Courtenay, British Columbia

  Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

• 
  Chris Wardman (@chris_wardman) reported 39 minutes ago from Denman Island, British Columbia

  Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TELUS Support (@TELUSsupport) reported 8 minutes ago

  @eltigrethetiger Sorry you feel this way about us Bubba. Anything I can do to help with your TELUS services?

• 
  We are all in this Together (@WeAreAllInl2) reported 15 minutes ago

  @FrankP9915 @JohnRustad4BC This isn't true. Canada has similar problems as US healthcare does post Covid. Private telecoms have the worst service. Sasktel at least has far superior service and prices to that of Bell, Telus, etc.

• 
  Katie Rago (@Bossmanrago) reported 19 minutes ago

  @TELUSsupport between July 28 and today Aug 5 l have spoke to at least 8-9 Telus agents to resolve a problem . I've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!

• 
  Jay Rogers (@nuckheadd) reported 19 minutes ago

  @Ayan604 @TELUS @TELUSsupport Yah telus is pretty bad. Guy hung up on me after I told him I had fido!

• 
  Lois Roper (@LoisKRoper) reported 20 minutes ago

  It is shameful that during fire evacuations that the cell service providers cannot provide better service throughout the valley in the safe areas. From Enderby to Cherryville to Okanagan Falls, two bars is not sufficient let family know we are ok. Do better! @Telus @Bell @Rogers

• 
  Randee (@UnmaskingMuse) reported 20 minutes ago

  @WilliamRobk Originally, March 5th 2024, they've been harassing me and threatening me since and is STILL holding my number hostage, demanding money to release it, so im paying for a 2nd line with @Eastlink and i havent had ONE single issue with them while @TELUS ONLY causes issues & trauma!

• 
  Valentin Prugnaud 🦊 (@valentinprgnd) reported 21 minutes ago

  Building RSC Boundary, Hookie, and Streambench (native Mac app for Kafka/NATS/Redpanda). Spent the last few years shipping AI-powered dev tooling at TELUS: an incident workflow (500+ reports), an LLM eval framework on the Vercel AI SDK. Looking for a senior product engineer role in AI-native devtools. Remote, Canada. Open to scoped contract work too, audits, specific features, fixed fee. DMs open.

• 
  Mike Brennan (@MikeBre58407055) reported 21 minutes ago

  @MPelletierCIO If she was managing my money, I would redeem my investment. I'm guessing she isn't an actual Telus customer, so is clueless. The problem is the hideous customer service, they would be better if nobody picked up the phone. I cancelled my cable, took weeks.

• 
  Mike Brennan (@MikeBre58407055) reported 23 minutes ago

  @MPelletierCIO I cut my Telus bill by 50%, got rid of the cable boxes and all the specialty channels and packages, now I just stream what I want to see on AMZN, APPL, etc. Telus has problems bigger than customer growth, it's guys like me staying with them, but dumping half the services.

• 
  Adamo (@adamo069) reported 29 minutes ago

  @TELUS all I want to do is cancel. Can’t do it in store. Call and wait 30 minute to be told it’s closed now. Can’t wait to never go back