Telus

Telus Outage Report in Courtenay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 12/23/2025 19:15

December 23: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    Telus sucks so hard their movies to their programing!!!!! They charge so much during a pandemic and keep young their price need more choice in Canada than this ****!

  • Frozendiva29 Frozendiva29 (@Frozendiva29) reported

    @wendyjedm No issues with Telus.

  • jrambana wi inside (@jrambana) reported

    Telus and Flow muss be in bed together why my WiFi so slow

  • jamieparsons75 Jamie Parsons - wear a mask & stay healthy! (@jamieparsons75) reported

    @DaveJSullivan @TELUS I’ve had similar issues in that area. Tower down?

  • cmckinnon83 McKinnon 🇨🇦 (@cmckinnon83) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. @Telus what says you?

  • Matthew14406619 Matthew Wright (@Matthew14406619) reported

    @CuzICantStop @Shawhelp @TELUS im with telus and went down also

  • ElvaHow70091851 Elva Howe (@ElvaHow70091851) reported

    @TELUS telus internet has been dropping for two weeks and Tech Support says...there's an outage it's being worked on and there's no end date. Yet when I check the outage map there's nothing indicated. So, are they just jerking me around or incompetent.

  • cmckinnon83 McKinnon 🇨🇦 (@cmckinnon83) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Need the internet for work what a joke this company is. Telus what says you?

  • cmckinnon83 McKinnon 🇨🇦 (@cmckinnon83) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. Telus what says you?