Telus

Telus Outage Report in Courtenay, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 11/26/2025 03:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay and Denman Island.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaCourtenay TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ksavvy31 Karen (@ksavvy31) reported

    @IRPlawyer Every @TELUS male technician I have had come into my home has been respectful, polite and professional. Also fully masked and carried wipes and wiped down surfaces … just in the last two months alone while setting up all my services.

  • CoffeeIsAFood Todd Nivens 🇨🇦 (@CoffeeIsAFood) reported

    @staceyy_j @TELUSsupport I must have a charmed Telus fairy looking over me. I hear so many stories about people having poor Telus Service experiences. I've never had a negative interaction with them. Seriously, every time I've needed them they've been friendly, helpful, on-time, and thorough.

  • Beatsie1 Beatsie1 (@Beatsie1) reported

    @shandro well, babylon had security problems,telus owned babylon? the news said telus owns this my health thing you have online. the news said there are still security, data problems with telus & therefore this myhealth thing? hope rachel can get us out of this horror you've created

  • heinrichs_helen HelenH (@heinrichs_helen) reported

    @TiMoudou @CailinasEirinn Now I don't want you to laugh but it is a land line. I do not own a cell phone. I have a little Telus phone for emergency only when I go out. I am the only person in Vancouver without a cell.

  • unfoldpractice River Shannon 🕊️ (@unfoldpractice) reported

    @IRPlawyer @TELUS My experience as a customer with Telus has been consistently terrible. Still haven't managed to get them to use my name, despite being able to change it on my Driver's license, bank etc. Still getting deadnamed every time they call me.

  • kellythe1st ♡kelly♡ ☃️ (@kellythe1st) reported

    @IRPlawyer @TELUS Blocking me won't help. I have 3 accounts.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @apukwa @Bryson_M I believe they do have a protocol in place where the tech is "supposed" to wear a mask and stuff. If/how that changed I have no idea. Last year there were complaints of Bell/Telus Tech's not wearing masks. Never heard anything come of it.

  • SamGSK GSK 🇨🇦🇺🇬 (@SamGSK) reported

    @ScottTerrioHMA I can only speak from personal experience I don't know the infrastructure. When I would work in Borden,ON. All the Rogers people would hold their phones up to the sky or press the phone against a window to get reception. Telus people were fine. Rogers is also bad in NS

  • 1packerray ByerleyR (@1packerray) reported

    @MarkSweeney @IRPlawyer @TELUS They called my 82yo mum. She thought she had to let them in cuz they told her the area is being upgraded. They were trying to take advantage of a senior citizen. It wasn’t until she told me that I called them and canceled it. How horrible they are. I’ll never use them EVER

  • shawn_phelan 🏳️‍🌈IrishCanuck Radical Downtown Urbanite 🏳️‍🌈 (@shawn_phelan) reported

    @shandro For whatever reason, in due course, you're shifty lying *** will be out of a job. Well, at least THIS one. Still going to get your kickbacks from the stupid Telus app. And I loathe that grifters like you prey on the dumb posts that vote blue no matter what.