Telus

Telus Outage Report in Courtenay, British Columbia

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The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 02/28/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay Phone
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • doug_strader Doug Strader (@doug_strader) reported

    @TELUS Provide the service we pay for would be appreciated.

  • pylon44 Dan Cheetham (@pylon44) reported

    @TELUSsupport telus is adding a phony charge 13.99 without permission and won't take support calls without more than an hour wait. If you have options, get rid of them.

  • stevedeleeuw Stevie D (@stevedeleeuw) reported

    Hey @TELUS. You guys are terrible at your job. None of stores can actually help me change TV packages. I have to call and wait on hold for hours??? ****. You’re trash. Customer lost

  • psxo_sierra Sarah (@psxo_sierra) reported

    I’ll tweet ever day of my life that @TELUS @TELUSsupport has absolutely garbage signal in my neighbourhood. I use Facebook messenger to make phone calls on wifi now so my phone plan is useless. Hundreds of dollars a month to not be able use our phones as phones.

  • mchouligan McHouligan (@mchouligan) reported

    @TELUS why is it that you big phone companies can charge millions of #Canadians hundreds of dollars a month for sub par customer service, sub par cell service? Do better. It’s actually cheaper for me to get a phone through t mobile and use an international plan for 1/3 cost.

  • ryank68509932 ryan k (@ryank68509932) reported

    @Bell_Support service keeps dropping wondering if it has something to do with the Telus outage in my area

  • ScienceOfSmut J Cat 🏳️‍🌈 (@ScienceOfSmut) reported

    So on top of a systemwide outage that lasted for days, I get hit with a price increase without me even knowing about it? And no help on Twitter for more than 3 hours? WOW @FidoSolutions you make it SO easy to not want to stay with you. Do better! (@telus @Shawhelp hit me up pls!)

  • rspencer38 Ryan Spencer 🇺🇦 (@rspencer38) reported

    Hey @Bell_Support @TELUS whats the deal with absolutely no service in the Conception Bay South NL area? We've been without services for hours.

  • Mohindershergil Mohinder shergill (@Mohindershergil) reported

    @ShawInfo No Internet , Tv and phone service from last 20 hours by shaw . This happened 2nd time in last two weeks. Worst experience never had issues with telus in last 6 years.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @fanCRTCProfling data service won’t “fail over” to another carrier because it always connects to the APN of your home network. So if Rogers is down, you can’t do data because Bell or Telus can’t connect you to the Rogers APN.