Telus

Telus Outage Report in Courtenay, British Columbia

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The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 03/15/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

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City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay Phone
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • Malcha_Marg Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • verandaguy Pierre’s Fondled Wood (@verandaguy) reported

    @TELUS I can’t even stream right now, telus sucks

  • APoesiat Adrian Poesiat (@APoesiat) reported

    @TELUS Your service in Sechelt on Texada island is pathetic. As in dropped calls. So I switched to Rogers. At least they have connection here. Weird though because your company used the same cell tower AFAIK

  • Fish_Musician Mr.Walleye (@Fish_Musician) reported

    @Motomom128302 Telus has been calling twice a day for over a week. I finally answered today just to have a woman try to sell me stuff for over 10 minutes. They should maybe move some of the people from sales over to service.

  • Shane_01976 shane grover (@Shane_01976) reported

    @ThomasDrance @Sportsnet @Sportsnet650 Nothing new really not like extra extra canucks coverage on the radio at all or using the dedicated canucks channel on Telus that never use anymore

  • JM_IMO JMM (@JM_IMO) reported

    @TELUS hello Telus, why do a customer have to wait over an hr to talk to a CSR? This is totally unacceptable esp. when you started charging for making payments with credit card, yet ZERO improvement! Come on! Stop being a jerk company.

  • wolfe69err Mr. Abdul Kaskas♊️ (@wolfe69err) reported

    @TELUSsupport , @Telus Why is it when i am driving home from @MaximMedical in #Windsor , #Ontario on the phone my #phonecall drops twice? You guys need to fix your network. If you don't fix this, YOU are about to lose me as a customer.

  • ShaneAfroushe Shane Afroushe (@ShaneAfroushe) reported

    @TELUSsupport Need help my email got changed for my telus account but i’ve never changed it. I think i got hacked and i still have to pay some bills on my telus account

  • jbessonette John Bessonette (@jbessonette) reported

    @DavisMaxjr @TELUS The bigger issue is what are you doing with an Apple Watch? GARMIN dude.

  • slyke_jason Jason (@slyke_jason) reported

    @TELUSsupport How did I phone Telus support twice to cancel my contract and pay it off to find out that you’re charging me $120 a month still

  • WallyWorkSafe Walter (Volodymyre) 🇺🇦🇨🇦 (@WallyWorkSafe) reported

    @TELUSsupport My Telus Optik TV has been down since early Monday morning. I have called Telus three times and no one is willing to do anything or offer any explanation. My only recourse is to cancel Telus TV as it makes no sense to pay for something that doesn’t work.