Telus

Telus Outage Report in Courtenay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 01/09/2026 07:25

January 09: Problems at Telus

Telus is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleBryan Kyle Bryan (@KyleBryan) reported

    @TheDividendGuy Funny that for cable/internet in BC, I’ve found Shaw seems to have the best offerings and support while TELUS has struggled. Lots of internet and cable issues with TELUS.

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

  • DougAlder Doug Alder - wear a damn mask, save lives (@DougAlder) reported

    Big shout out to @TELUS TV tech support in the Phillipines - gentleman who got my PVR back up and working properly was awesome. That's a rarity for 3rd party overseas tech support.

  • JesseIlg Jesse Ilg (@JesseIlg) reported

    @Post2PostShow @CanadiensMTL VPN’s can get around that... but that’s paying for another service to get around NHL’s blackout restrictions... I got Pik TV from Telus to get sport net and watch Vancouver games, I watch all the rest in my NHL Live.

  • MooreFitnessSTG Connor Langpap 🇨🇦 (@MooreFitnessSTG) reported

    Hey @Bell, @Distributel and @TELUS ; no interest in trying to gain another client? Seems like you don’t care about those who struggle to get service.

  • ericemoji space pirate sandwich pope 🥪😷 (@ericemoji) reported

    @TELUSsupport Um, support twitter person? You responded 6 hours after I tweeted. The problem had been long solved and the feelings of animus to @Telus that were slowly dying are now inflamed by @TELUSsupport getting back to me SIX HOURS LATER on a medium built for immediacy.

  • thimblewad new year, same delightful ****** ❄️ BLM she/her (@thimblewad) reported

    Hey @TELUS, why are you letting us watch the first half of the first period for the Vancouver-Montreal game and then suddenly saying it’s unavailable due to regional blackout? This is bullshit.

  • HoffRick Rick Hoff (@HoffRick) reported

    @cdlitke @JustinTrudeau I supported you for the Telus board and I support you for this. Unfortunately you don't tick any of the necessary boxes. Have you considered AIMCo?

  • DJHeerMusic DJ Heer (@DJHeerMusic) reported

    @spedteacher1996 Telus lost the signal with the 1 channel

  • arkhamsmoke1 ArkhamSmoke1 (@arkhamsmoke1) reported

    Hello again @canadalifeco It's been almost a month since I submitted my claim, it took you a week to respond to my email to tell me it takes 5 days for in country claims and that I should wait another week. Y'all are just as bad as your mobile phone counter parts at Telus.