Telus

Telus Outage Report in Courtenay, British Columbia

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The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 01/01/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • secular_girl ☮️ #secular_girl (Mastodon: Secular_Girl@mstdn.ca) (@secular_girl) reported

    @telus why do I get no data in Kelowna or Chase. Sucks when you travel and can’t use map. We pay you a lot of money. Called for assistance, but the wait is an hour. Hire more people. We deserve better than this.

  • kirbiebaxter Kirbie Lizzie (@kirbiebaxter) reported

    Anyone else experiencing their cable down in #yyj? I tried to watch the news this morning. Nothing. And I just got home from work and it’s still down. Thinking about cutting my cable and just sticking with my subscriptions. Sign from the universe? @telus @TELUSsupport

  • kirbiebaxter Kirbie Lizzie (@kirbiebaxter) reported

    Anyone else experiencing their cable down in #yyj? I tried to watch the news this morning. Nothing. And I just got home from work and it’s still down. Think about cutting my cable and just sticking with my subscriptions. Sign from the universe? @telus @TELUSsupport

  • jsam10983741 Frank Columbo (@jsam10983741) reported

    @okayestdentist @ShawInfo I’d a nightmare with Shaw. They signed me up for a service I did not order. Took countless hours to have the issue rectified. Shaw outright lied when I was speaking with them. These 3rd world telemarketers need to be held accountable for there actions. But is Telus any better ?

  • AllieGarn Allie G (@AllieGarn) reported

    @kirbiebaxter @TELUS @TELUSsupport Idk if they’re having trouble with their service. I lost my mobile internet for roughly 1 hour tonight.

  • Wilson12_T Tom wilson (@Wilson12_T) reported

    @TELUSsupport All your guys solution is to restart the router have done that about 20 times always say they will call back and check up still nothing changed next step cancel Telus and buy musk

  • LarryEdWoods Larry Edward Woods (@LarryEdWoods) reported

    @banjosworld @TELUS Probably a question for @Chris_Bittle since it was the federal government that allowed this fee. Chris can you help us out here?

  • ShriramJogdand1 Shriram. (@ShriramJogdand1) reported

    @TELUSsupport I thought to call Telus for billing issue. Wait time on phone is more than 1 hour. No Email Support available. Not able to login to Chat. How to reach billing support?

  • Cru_Doyle Rob-Ur-Heart (@Cru_Doyle) reported

    @TDotMonkey They have never, as long as it’s been TELUS showed up or gave a fat fiddler’s. Always same story. Sorry to hear that. Can we interest you in a new plan?

  • mmck Margaret (@mmck) reported

    @TELUS @TELUSsupport I’m not sure what is going on with your company anymore but I just had the most horrific incident with one of your telephone agents. I was gaslit, lied to, and treated like scum. I’m almost in tears. @Shawhelp can you do better? I give up.