Telus

Telus Outage Report in Courtenay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 03/03/2026 21:40

March 03: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay Phone
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • Malcha_Marg Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUSsupport @TELUS ..TELUS WTF OPTIKTV DOWN NET DOWN .. ITS TIME FOR REBATES

  • maneedscoffee Karen 🇨🇦 (@maneedscoffee) reported

    @ShaneWenzel @JustinTrudeau Telus can’t even move my phone service without 18 calls and emails in 2 months. With overseas cheap English as a second language labour. God help us all.

  • sledRob Rob (@sledRob) reported

    @TELUS I have been a customer since 1989... this is unacceptable and I am getting tired of talking to your CSR’s... I see a end to our relationship coming as this is unacceptable...

  • danellemarieton danelle marie toner (@danellemarieton) reported

    @TELUS why do I NOT have service or data?

  • SnapHookSnell Jake (@SnapHookSnell) reported

    @TELUS it’s amazing how bad your service is and how hard it is to resolve matters. The wait times are nearly unbearable (perhaps strategy) and the lack of accountability or help when you actually reach a warm body is astonishing.

  • leafsweetie Kathy (@leafsweetie) reported

    Anyone having Telus issues this morning? Data seems to have stalled

  • Lxddu LADDU (@Lxddu) reported

    @sxedtal I was with Telus for the longest and then someone told me to use Shaw cuz it's faster. Their servers crash like 4x a day, it's so bad.

  • CryptoVan1 CryptoVan (@CryptoVan1) reported

    @TELUS Telus has the worst customer service. Period.

  • JTHall55 Burkie2021 (@JTHall55) reported

    @TELUSsupport my neighbours and I have all Huawei smart hubs installed about 18 months ago. A few of the smart hubs have been dropping the wifi signal all the time. We feel this is very much a hardware issue. Thus far no one at Telus has gotten back to our requests for service

  • FeysLeigh leigh feys (@FeysLeigh) reported

    @jkenney More well paid nurses, doctors, hospital staff and build rural hospitals. Eliminate that stupid Telus Health, Vital partners and private clinics. Make medical education cheap, if not totally free. Most importantly, RESIGN.