Telus

Telus Outage Report in Courtenay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 09/17/2025 23:40

September 17: Problems at Telus

Telus is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaCourtenay TV
CanadaCourtenay Internet
CanadaCourtenay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Busy day reporting @TELUS to the BBB and filing a complaint with Telus management due to harassment and substandard customer service.

  • stefaniamariaa Stefania Mariaa 🏦♠️ (@stefaniamariaa) reported

    Wanna know the extent of my trust issues? I’m waitlisted for both @TELUS fiberoptic and @StarlinkPage #ruralinternet so I can TEST which one has *RELIABLE* wifi rather than believe either of them.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @jizzard56 @TELUS Yes, we’ve had it before. It was terrible, too. But apparently @Xplornet has improved its services. We just called them. We have had it with Telus!!!

  • KdCoates2017 KdC2017 (@KdCoates2017) reported

    @matpVI @TELUS @CDCofBC Due to Covid, the Katzie Reservation by me is closed to non residents. Last yr Telus actually had to issue an apology for going door to door there. Telus is so ignorant.

  • lbechkos17 ♡ LB 🩰✨🤍 (@lbechkos17) reported

    @koodo hey! My sister and I are on a shared plan (with Telus) switching to koodo. Mine went fine, but I think she’s having trouble because of the shared account number. Help?

  • kristadb1 62/305 page edited on Ambush (@kristadb1) reported

    @justsharkie "Sir, you can yell at me or you can let me fix your problem. Which would you prefer?" -me, doing cell support for Telus

  • JodyLongworth Jody Longworth (@JodyLongworth) reported

    Really @TELUS ? A door to door salesman in the middle of a pandemic? You have just assured you will never get a dime of my business. Ever.

  • communik8e Katie 🇨🇦🌸 (@communik8e) reported from Municipal District of Foothills No. 31, Alberta

    @bertbakarac @TELUS It’s pretty bad. We can occasionally stream a movie but not without it buffering 400x. Absolutely infuriating.

  • thepergectgirl theperfectgirl (@thepergectgirl) reported

    @TELUS @TELUSsupport you guys are a horrible phone company lying to customers saying you waive suspension fees only to still charge them in these hard times shame on you

  • of_tounge Slip.of.the.tounge (@of_tounge) reported

    @RachelNotley Pos like this was at the immunization telus convention centre unmasked yelling crazy Jesus garbage.