Telus

Telus Outage Report in Courtenay, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 11/21/2025 23:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay and Denman Island.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaCourtenay TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • Malcha_Marg Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NormaHoerner Norma Hoerner (@NormaHoerner) reported

    @ThymelessC @TELUS Did u get problem fixed?

  • Carabro06633204 Cara Brown ALSO on spoutible as Cara 😷💉💉💉💉💉 (@Carabro06633204) reported

    @JEVLloyd Telus came, saw, conquered. They originally said tech would stay outside (bec. Covid) and I would have to fix it with him yelling at me. But turns out Tech was a neighbour and came in (with a mask on)and gave me NEW equipment. All good now. If I drank I'd be having a cocktail

  • WhoTrollsTrolls He Who Trolls The Trolls (@WhoTrollsTrolls) reported

    @TELUS @WhitecapsFC ****, they amount Ive paid you over the years for garbage cell service I probably own 10% of this team

  • AmyGraham99 Amy Graham (@AmyGraham99) reported

    Hey do you get your @TELUS bills online? If you need a pdf copy of a bill from over 18 months ago, @TELUS charges you $15 per bill? So if you want to download 12 bills for the previous year past cutoff, they’ll charge you $180. No notice ever given to the customer🤔 @CRTCeng

  • jess_britt Jess Britt (@jess_britt) reported

    @TELUSsupport Does Telus even update this site? Both Vancouver and New Westminster have areas with service down for 2 days with 1 update that says investigating. It would be nice to know when my service will be back.

  • Cryptodaave Crypto Dave (@Cryptodaave) reported

    @jacksheps Yeah, Telus and Shaw are here. A friend told me he uses teksavvy and it's in my area, gonna see what they have. Closed my Telus. Never had a cell phone changed in the middle of the plan. If pay the bill nothing should change unless changing the services, period. 😤

  • HiltonDonna Donna Hilton (@HiltonDonna) reported

    @TELUS Wi-Fi down for 3 days in January leading to a ridiculous bill as we had to rely on LTE. Any chance of a refund? for the overages?

  • AngieM16 Angie (@AngieM16) reported

    @TELUS you pay a lot of money to adverise what a great company you are youve made record profits yet you still dont offer your employees family day What are you offering employees to support thier work/life balance #employeesoverprofits #keepsellingbutnoraises #CorporateGreed

  • 724pine Justice (@724pine) reported

    Anyone else getting error 403-10146 trying to watch live TV Android phone? Support unable to resolve the issue. @TELUSsupport @TELUS

  • PnutButtrToasts Ryan Broda (@PnutButtrToasts) reported

    @LordFuron @AEWmetrics curious do you have to have tsn + now.. is that new? I used to just have to sign in with my telus tv sub...