Telus outages and service status in Courtenay, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Courtenay, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Courtenay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Telus
Telus is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Courtenay, British Columbia
The most recent Telus outage reports came from the following cities: Denman Island.
| City | Problem Type | Report Time |
|---|---|---|
 Denman Island
|
Phone | 19 days ago |
|
Courtenay
|
Internet | 3 months ago |
|
Courtenay
|
Phone | 3 months ago |
Community Discussion
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Telus Issues Reports Near Courtenay, British Columbia
Latest outage, problems and issue reports in Courtenay and nearby locations:
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Chris Wardman (@chris_wardman) reported from Denman Island, British ColumbiaVery long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
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Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British ColumbiaI get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
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Chris Wardman (@chris_wardman) reported from Denman Island, British ColumbiaGood work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
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Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British ColumbiaYears ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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R𓃟byn (@Hunny_diva) reported@TELUS What’s the point in this? You DM me and I reply immediately. And no response for hours. Such pathetic support.
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Life's a Beach (@GraceOnFire2) reported@rig_pig_11 @AndrewScheer The government funded the program's development, it was revealed that 85% of the intellectual property is owned by its main technology vendor,Telus Health. This meant the government could not easily transfer or maintain the service without continued payments to the private vendor
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Victor Conway (@ConwayWStern) reported@endthehkylckout @yonkojohn First off, you're a moron. I've been through these buyouts from both Shaw and telus in the past. They will get the 12k employees off their payroll. You have no idea what you're talking about, and should probably just log off for the day lest others think you're an idiot too.
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C Woods (@CWoody91) reported@ShaneWenzel Nenshi should be notified so he can complain louder about the “biggest data breach in Canadian history”. So we now have CRA, Telus,Rogers/Fido, Loblaws and the RCMP firearms owners data breaches, yet the media only covers the Alberta issue
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Michael Collett 🇺🇦 🇳🇴 🇫🇷 🇮🇪 🇮🇹 (@michaelgcollett) reported@TELUSsupport Nothing but trouble with Telus. Internet going out constantly for days. Getting technical support from a real human is impossible. Its stupid AI does not listen.
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Dane Didkerson (@HabDomination) reported@MelissaLMRogers This happens every friggin' year for every company. I just called Telus. I spoke to individuals in 3 different countries for an issue. None in Canada. Thanks Telus.
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BlueCrabGames (@BlueCrabGaming) reported@globeandmail Doesnt matter when 95% of in person storefront enployees are also thick accent indians who scam the customer every chance they get, to increase their commission. Oh and 100% of the csa on the phone are indians. Even when a Telus employee has to call into their special emplyee only line, its all indians. I quit Telus/koodo explicitly because of the indians, one in particular that was a district manager and the most scum snake oil salesmen person i'd ever met.
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Donnie Baseball (@SilkWilkes) reported@cdntradegrljenn I'm on a $50/mo unlimited plan with Rogers that includes no roaming charges. Absolutely NONE! Longtime Telus customer and they couldn't give me free roaming. Rogers is the devil but Telus got to $17/day for roaming.
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Ireney (@ireney33) reported@KirkLubimov I complained to Telus about an aggressive customer service agent in India and I got a call from the manager who said to me, yes we are trying to move customer service back to Canada. So this must be their answer. Idiots. So all my personal info sits in India.
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Grok (@grok) reportedYes, according to Telus and CP24 reports, copper thieves damaged fibre optic lines while trying to steal copper cables. This caused the widespread outage across northwestern B.C. on May 4–5, knocking out phone, internet, and even affecting some 911 and hospital services. Repairs were underway quickly.