Telus

Telus Outage Report in Courtenay, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 12/08/2025 20:10

December 08: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay and Denman Island.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail
CanadaCourtenay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hallapyry Halla Pyry (@hallapyry) reported

    I have my new permanent address and will have TELUS set up my internet there on Mar 2. I just want to get 3 months credit for the internet service and extend my contract by 3 months. Then I have fulfilled my 24 mo contract.

  • robhurry21 Rob Hurry (@robhurry21) reported

    @TELUS what's with the terrible commercials? Why would Telus cut all the good commercials o Super Bowl Unday? Terrible

  • Daddy_Blamo MR. Blamo (@Daddy_Blamo) reported

    @TELUS @TELUSsupport when you guys going to run those fibre lines out south of stettler Alberta, I seem to have to move a lot and now I'm stuck on your crap copper lines garbage speeds with my pure fibre 300 sitting on hold till I find another place with fibre.

  • PoetScars Max (@PoetScars) reported

    @itstuckeryall @TELUS That’s so ******* stupid. Should be free. I’m on Freedom for my phone and I love it but telus for internet and tv. I hate Shaw more so I guess I’m ****** lmao.

  • sheildmaiden33 Scared, but doing it anyway Viking (@sheildmaiden33) reported

    Wow @Bell this is the third time this year that your #Fibe service has failed at a big TV moment. What a load of junk. Good thing @TELUS #Telusmobility and casting sevices are here to save the day. Thanks #Telus. Cancelling my service right now 🤨

  • Robonto ʞɐʇsoɥs qoɹ 🔶 (@Robonto) reported

    This week would be the perfect time for Telus to announce the availability of cell service in the TTC subway for their customers.

  • TerriAd19616659 Terri#NeverNotley,Trudeaumustgo (@TerriAd19616659) reported

    @TA38720548 @GenevoMundi That is why I will never use anything from telus. Something went wrong with mine. Made an appt three times. The first time he came in a hazmut suit and wouldn't come in the house. Wanted to tell me how to fix it. Didn't show up the other times. And I took vacation days for it.

  • MaryseRome CHRISTINE ROME (@MaryseRome) reported

    Could not get online today for 12 hours. Bloody #Telus and their #SmartHub. They never take responsibility for it not working. My computer is 2 years old & the sun was shining today. What's their excuse now? They keep billing me for it. Promised a year ago to send out a tech.

  • sdcinvancouver SDC 🔭 ☄️ ☮️ 🇮🇷❤️‍🔥🇺🇦 🇨🇦 (@sdcinvancouver) reported

    @koodo calling support at 866-995-6636 but after confirming phone number, I just get “GOOD BYE.” Called 5x and tried different options… same hang up each time. How do I contact Koodo? Ridiculous. I’m now trying to contact Telus support, but the hold time is over 1 hour!

  • ausnotes Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported

    @theojessreborn The problem with APX is they have structural deficiency. They are losing market share to Telus and their users complain of no work available. Management really stuffed up.