Telus

Telus Outage Report in Courtenay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 02/09/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleTravisCGY Kyle Travis (@KyleTravisCGY) reported

    @Rogers I’m a bell customer trying to come over to Telus. I have spent 10 hours, with 2 Costco visits, Walmart visit, 2 Rogers retail visits and they keep screwing up the EPP program! Tired again today and they canceled the account for a 2nd time, and still can’t get a phone!

  • TimLCriddle Tim Criddle (@TimLCriddle) reported

    Just renewed with @Shawhelp and all I can say is thankfully I have 10 days to cancel and get out of this horrible new glitchy service. Activation is a nightmare. Nothing is working. Does not bode well for the future. Looking into switching everything to @TELUS

  • NorthernGuy6 Northern Guy (@NorthernGuy6) reported

    @PeterCooper @TSN_Sports @CFL I have Pik TV with Telus, it worked great. It did start to buffer only once when I ran the microwave. But my wifi is a few feet from the microwave so I'm told that might be the cause. Other than that zero issues during the GC.

  • vrajshah229 Vraj Shah (@vrajshah229) reported

    @koodo I just setup 3 new lines. I need help setting up esim on 1. I already bought 1 esim from Telus store. How to activate or link it to my line? Your authorized partner could not setup esim for me. Very strange

  • Leemartel69 L Mar (@Leemartel69) reported

    Telus sucks

  • JacksonBiggs780 Matt Lund (@JacksonBiggs780) reported

    @TELUS been on hold for 2 plus hours for tech support still waiting

  • lacedwithlies ᴍelanie (@lacedwithlies) reported

    Why can’t you help out your loyal customers?? @TELUS @TELUSsupport

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @Bell_Support I'm going to give up and assume that whenever there's an issue, you will jump straight to it being me. I think Telus is giving a slightly better deal anyway, and their site seems to work (without me deleting all my saved passwords).

  • itsWozzz Woz (@itsWozzz) reported

    Haven’t been able to watch the #Oilers game due to a TV outage (on the phone with telus) How are they playing??

  • ChawlaYakshit15 Yakshit Chawla (@ChawlaYakshit15) reported

    @Rogers my bill is 165$. Customer service is not helping. You are charging me wrong amount. I wish to switch back to @TELUS