Telus outages and service status in Courtenay, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Courtenay, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Courtenay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Telus
Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Courtenay, British Columbia
The most recent Telus outage reports came from the following cities: Denman Island.
| City | Problem Type | Report Time |
|---|---|---|
 Denman Island
|
Phone | 10 days ago |
|
Courtenay
|
Internet | 2 months ago |
|
Courtenay
|
Phone | 3 months ago |
Community Discussion
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Telus Issues Reports Near Courtenay, British Columbia
Latest outage, problems and issue reports in Courtenay and nearby locations:
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Chris Wardman (@chris_wardman) reported from Denman Island, British ColumbiaGood work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
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Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British ColumbiaI get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
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Chris Wardman (@chris_wardman) reported from Denman Island, British ColumbiaVery long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
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Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British ColumbiaYears ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reportedExcuse me @TELUS @TELUSsupport Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!
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Adam (@Tweedledee2022) reported@TELUS why are you trying to scam your customers?? I called to cancel my contract and paid $1200 to pay off my device. Your representative offered me a new contract to stay. They are now refusing to honour the contract I was offered even after admitting your employee assured me
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Gulbs (@gulbraa24) reported@TELUS @TELUSsupport how the hell can I be standing in the middle of my yard on top of an effing hill and still not have enough phone service to send a picture? You guys absolutely suck. #turndownthesuck #absolutegarbage
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Mike (@MrDynamic101) reported@ProvoGal01 @TELUS @TELUSsupport I called for support the other day, I couldn’t understand the agent, his accent was so bad and he could barely speak English I asked for another agent and he became rude and abusive, at least the Philippine agents could speak English Terrible customs r service
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Artur Kusi🅰️k (@ArturKusiaktbk) reported@UnLuckyStuey Firstnet is a premium service. Last price I saw was 20 dollars for connection. The use case is to bring the world firstnet type capability. Canada is going to use it for their first responders on PSBN network with TELUS and Bell. The bears miss the forest from the trees.
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Tahir Hameed (@thameed89) reported@TELUS Worst costumer service and service disruptions, never go for Telus.
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Chicoresh (@Chicoresh1) reported@ProvoGal01 @TELUS @TELUSsupport The minute I get calls from anyone that cannot properly speak English I hang up i dont even let them get beyond a full sentence
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Smash (@Smash2008) reported@ProvoGal01 @TELUS @TELUSsupport Haha. Why does any call service do this...
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x-JB 🇨🇦 (@JackieBee_16) reported@flyin_oryan @Sportsnet @TELUS Yeah I have boxes for each TV. We even have a booster because our internet was so terrible I’m surrounded by apartment buildings and live in a half duplex - thought it was just me because there are so many individual networks around us
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TELUS Support (@TELUSsupport) reported@rmoreau12 Hi Rick, alternative to calling, we're here and ready to help if you need any assistance with your TELUS services.