Telus

Telus Outage Report in Courtenay, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 12/08/2025 07:55

December 08: Problems at Telus

Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay and Denman Island.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaCourtenay TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • typat686 Ty Pat (@typat686) reported

    @Jakesnotfunny @EdmontonOilers @Enterprise hearing telus not working, shaw is good.

  • moodyangela Synthetic Animals (@moodyangela) reported

    @GWPattie @SkipIsChris If you have their internet your connection is probably going to suck afterwards My landlord, my mom, and my sister always had issues when their telus upgraded to fibre In two different cities Not sure if on purpose to push for package upgrading

  • Davefinito Davefinito (@Davefinito) reported

    I can’t play valorant anymore. The desync is so frustrating. Maybe it’s cause I’m in Calgary and routing is trash. Shaw, TELUS, result is the same. You can pretty much say I’ve tried everything. Diff routers, network modifications, mobos, Intel, AMD, Nvidia, Windows, Ugh.

  • MrMerlotMusic The Beaujolais Boy (@MrMerlotMusic) reported

    @warandpeace @daffodildil Same, I got a deal from being a telus customer already

  • LampyAnime lampygames on ttv/youtube (@LampyAnime) reported

    In the time being I still have bills to pay, gas is ******* expensive and I drive 30 minutes to work, I have to renew my license, etc. For the next few weeks until I officially start my second job (also to prove it, the website is called Telus) I'm requesting a bit of help.

  • ericapomme Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

  • NFT_Penguins Crypto Penguins (@NFT_Penguins) reported

    @NetMetropolis idk. im with telus and it looks like their service is fine on the map. dunno what going on

  • THEScottVigne Scott Wigner 🍻🇨🇦🇩🇪🇮🇩 (@THEScottVigne) reported

    What a day I had yesterday. I tried to chase down a beer delivery truck that took off with my beer order. I was on the phone for over an hour with Telus getting my new cell phone setup. I had over 500 stolen out of my bank account and was on the phone for two hours

  • PurePlugins Marshall Walker (@PurePlugins) reported

    @Shawhelp I've had no phone, internet or cable for over a week now, and every time I call support I get the runaround maybe it's time to switch to @TELUS

  • Cheryl074 Cheryl Gosché (@Cheryl074) reported

    @margih99 @SLShockeyfan Rats! I had big issues with Shaw a few years back during Oilers playoffs so I did the switch to Telus. sorry you're missing out :(