Telus outages and service status in Courtenay, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Courtenay, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Courtenay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Courtenay, British Columbia
The most recent Telus outage reports came from the following cities: Denman Island.
| City | Problem Type | Report Time |
|---|---|---|
 Denman Island
|
Phone | 16 days ago |
|
Courtenay
|
Internet | 2 months ago |
|
Courtenay
|
Phone | 3 months ago |
Community Discussion
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Telus Issues Reports Near Courtenay, British Columbia
Latest outage, problems and issue reports in Courtenay and nearby locations:
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Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British ColumbiaI get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
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Chris Wardman (@chris_wardman) reported from Denman Island, British ColumbiaGood work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
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Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British ColumbiaYears ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
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Chris Wardman (@chris_wardman) reported from Denman Island, British ColumbiaVery long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Indubitably Tho (@IndubitablyTho) reported@peternowak WOW. And I thought it was bad, years ago, when the Telus tech support robot stayed on script for asking a home consumer q's when he's talking to a business with a server room.
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Terf of the north (@terftasticwoman) reported@globeandmail @TELUS wtf. Are you evil?
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HAHAHA (@Diabolic600) reported@TELUSsupport That sounds great but lately my TV has been freezing a lot & today has been a complete nightmare. I'm just dreading the whole slog into Telus' special version of 'customer service' tomorrow. Wish me luck. It will likely consume my whole day & leave me in a terrible mood.
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Tegu breaking news. (@tegufy_news) reportedA fibre cut has left Telus customers in several northern B.C. communities without internet, TV, home phone, and wireless services. The outage, affecting areas such as Masset and Prince Rupert, is due to vandalism, according to Telus. The company has not yet provided an estimated time of repair.
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Raquel 🇨🇦 (@RaquelRktgirl1) reported@globeandmail Does it improve their service? Cause it's pretty lousy. @TELUS Filipino call centre is the worst. @amazon Filipino call centre is the best customer service.
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Heldy (@HeldyCarvalho) reported@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
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Dan Kent (Stocktrades.ca) (@StockTrades_CA) reported@TheWiseIC Almost guaranteed Telus said wtf. Lol
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terry l. (@dubsndoo) reportedStreaming services that offer more programming for as little as $10/mo. vs $100/mo. for a cable tv corporation with lousy programming and ****** service. Put Rogers, Telus and Bell into bankruptcy Canada, you’ll thank me later.
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Alex Zoltan (@AmazingZoltan) reported@VanceYung_73 Telus has been fine. Koodo, a Telus subsidiary, also pretty good. Shaw was great! Rogers? Never again in this lifetime or the next.
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Diamond Hands (@4DiamondHands) reported@TELUS can you please put out updates for those affected in northern bc by the internet outage?