Telus

Telus Outage Report in Courtenay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 01/23/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • Malcha_Marg Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JanetRWees Janet Wees (@JanetRWees) reported

    @JulieYAli @TELUS Tone is everything in customer service. So sorry you were treated like this.

  • PaigeF15910080 Paige F (@PaigeF15910080) reported

    @msav86 @TELUSsupport @TELUS I called them and they said “we are not experiencing an outage” clearly there is an outage

  • kees_kaleido Kée (@kees_kaleido) reported

    I didn’t get the Emergency Text that others got sent out earlier today. I saw the alert on TV and I was watching the storm on the @weathernetwork ’s app and that’s how I knew to take shelter. What happened? @TELUS @TELUSsupport #onstorm

  • JulieYAli Julie Ali (@JulieYAli) reported

    @JanetRWees @TELUS She is a VIP. As executive staff you get used to being important. She is not a bad person. She said sorry. But I won't write to her again unless my refund doesn't show up. I learnt my lesson. A bug in their system is not to be investigated by customers.

  • Drlnyee68Yee Darlene Yee (@Drlnyee68Yee) reported

    Telus home phone sucks .Dumped them .They listen on all your phone calls.Nobody to report this too so hopefully someone here will know someone there ?!!Scum bags.

  • Hunkerton Hunkerton (@Hunkerton) reported

    In summary the family doctor crisis in BC is bad for all of us, but the solutions offered (use apps from TELUS, expand walk-in clinics that run offices for docs, and spend gov money opening urgent care centres) are particularly bad for disabled and chronically ill ppl

  • m1kewah0usekey Mr. Wolf (@m1kewah0usekey) reported

    @TELUS @Netflix_CA @discoveryplusCA trash service it never works

  • paulinaliwski y-Paulina L (Taylor's Version) ◢ ◤ 🇵🇱🇺🇦 (@paulinaliwski) reported

    Anyone else’s Telus internet not working? My Wifi and Internet are not working. :/

  • NorthVanMike NorthVanMike 🇨🇦 (@NorthVanMike) reported

    @TELUSsupport i went to your store at Capilano Mall in North Vancouver about getting my phone fixed(it has physical damage). they gave me a link to PhoneClaim and they want $400 even though i pay for Telus Care. what gives?

  • ms_chanty Chantelle (@ms_chanty) reported

    Anyone else without phone service in Whitby @TELUS