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Telus Outage Report in Courtenay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

CityProblem TypeReport Time
Courtenay Internet 1 month ago
Courtenay Phone 2 months ago
Courtenay Internet 4 months ago
Courtenay E-mail 4 months ago
Courtenay Internet 5 months ago
Denman Island TV 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • Malcha_Marg
    Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

  • chris_wardman
    Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • chris_wardman
    Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • twistystacherun
    Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • man_of_storm
    Guy (@man_of_storm) reported

    @TekSavvyBuzz Bell, Rogers and Telus have made very little efforts to provide a broadband solution to the rural communities. They do not deserve this break until such a time that they have a proper service in the rural communities.

  • mistted25
    Mistted25 (@mistted25) reported

    @TELUS There was a clause within Ian Scott's farewell package that forces him to kneel down and blow you, Bell & Rogers once he'd be head of the CRTC, am I right? Or are you still outright bribing him? I don't think you'd be that cocky with Charbonneau & all... #Bell #ROGERS

  • RomeoTheMac1
    Master of screm (@RomeoTheMac1) reported

    @Uncle_B_T @TELUS Dumbdad say we pay $65 for 600Mps down, 30 up, no data cap no thing call contract.

  • mingo59
    Marci Girling McPeak (@mingo59) reported

    @TELUSsupport I ordered my new Telus service online, states $45 activation fee waived. I got told by chat support this isn’t so … who’s in the right?

  • NRG47708
    Nathan Graf (@NRG47708) reported

    This scares me more knowing they still have to rule on shaw+freedom mobile buyout by Rogers. All I can says is **** Bell, Telus and Rogers and this sudo monopoly they have on Canadian telecoms that's allowed by this sham government and the spineless cowardly shills at the CRTC.

  • katieekatess
    katie baradoy (@katieekatess) reported

    Hey @TELUS you’re the worst!!!!! We’ve been with you for 6 years (&honestly had pretty crappy service during that time). Now we’re moving out of province we are being hit with a HUGE cancellation fee. We were told there was the possibility you could waive it. But you won’t!!!

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported

    @spencerbennett1 @TELUSsupport @TELUS Oh, I wasn't in the waiting queue (I was only in queue for like 2 minutes). It was the actual support call for that whole 2 hours. They finally let me go and are supposed to call me back this hour with a resolution.

  • trishspink1
    Trish Spink (@trishspink1) reported

    @virginmobilecan switched to Virgin from Telus and really struggling with Virgin technical support. After 5 phone calls and 2 none returned calls (when technicians were at a loss) problem still not resolved and still no plan to resolve. Please help

  • M4x1m086
    M4x1m0 (@M4x1m086) reported

    Part 3. Like why blame something when it’s actually ur guys issue. I can google “high ping Telus” and I see a lot of people having this issue and no fix or help... it just saddens me, that your guys website offers no more ping no more lag and it’s just crap...

  • DopamineTrigger
    Dopamine Triggers (Poutine / Tacos) (@DopamineTrigger) reported

    The CRTC has sold the interests of Canadians down the river. But rather than get mad at @Bell Canada, @Telus and @Rogers for reaming us, we're going with Starlink. If we're going to pay a high price for internet, it might as well be the best.