Telus

Telus Outage Report in Courtenay, British Columbia

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The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 12/28/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 91RIGHTNOW river ♡’s sav, liam, zayn and ashe (@91RIGHTNOW) reported

    **** Telus tbh

  • Rki009 richard kinar (@Rki009) reported

    @keithbaldrey Gosh .. Keith you should go back and read your statement yesterday on how bad things were with Telus and government roll out. Did you miss taking your meds ?

  • Rappy35 Roman Pankiw (@Rappy35) reported

    Well the ongoing saga of dealing with an incompetent @ADT and @TELUS continues. Not enough space here to detail the remarkably poor customer service. This company is a disgrace.

  • ITguy604 ITGUY604 (@ITguy604) reported

    @Questrade Looks like there is a problem with Shaw customers.. Works fine on Telus fiber.

  • flamesguy89 flamesguy89 (@flamesguy89) reported

    @TELUSsupport dearest telus support... I have been placed on hold by one of your agents for what seems like an awfully long time. There is no hold music no, no check in and honestly at this point no service. Do I hang up and start over? What’s your suggestion?

  • waterbuffalo888 Tir (@waterbuffalo888) reported

    @keithbaldrey @adriandix said they begged Telus to be better prepared and they weren't...are they getting penalized? We paid full price for bad service, where's the penalty? Wonder how much they'll bill us for that apology?

  • ReallyScottFree GoHawks! (@ReallyScottFree) reported

    @keithbaldrey Didn’t Dr Ballem say they only asked Telus for 33 call takers? Would like to know what the facts are surrounding this situation...if only there was a profession that could help citizens find out 🤔🤭

  • TurnCottage Steve Simpson (@TurnCottage) reported

    @gdmplanning @keithbaldrey @TELUS Excellent example of crisis management 101. Acknowledge the problem. Own the problem at the highest level. Fix the problem.

  • colleentatum colleen tatum (@colleentatum) reported

    @keithbaldrey So is that why the Telus line for paying customers is basically a leave a message and we will get to you in two days thing now.... sounds like @TELUSsupport @TELUS has a capacity issue...

  • Sabinah_R Sabinah (@Sabinah_R) reported

    @ITguy604 @Questrade I'm on Telus fiber and I still can't login