Telus

Telus Outage Report in Courtenay, British Columbia

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The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 06/16/2024 02:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay Total Blackout
CanadaCourtenay TV
CanadaCourtenay Phone
CanadaDenman Island Phone
CanadaCourtenay Phone

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • Malcha_Marg Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexBraunig Alex Braunig (@AlexBraunig) reported

    Hey @ShawInfo For three hours now your spectacular tech support team keeps transferring her to billing when it’s not a billing issue and our cable box still isn’t working and the tech department keeps asking her the same two questions Hey @TELUS what up?

  • DavidHartwick_ David follows health orders Hartwick (@DavidHartwick_) reported

    @jessicalaura__ No issues for me, but I also have the bottom end 25Mbps. I have seen a few other complaints about Shaw dropping out though, but way more complaints about Telus.

  • ABHabsFan PACKERS NFC #1 SEED - Dave Woolley (@ABHabsFan) reported

    I don’t know which is worst to watch the On-Demand version of @CraveCanada on, Telus OptikTV or Amazon FireTV 🤬

  • AndremmackoM André M Macko (@AndremmackoM) reported

    @TELUS What good is the offer if they can't provide any service?

  • nuttyskadork Mike Jones (@nuttyskadork) reported

    Made the switch from Telus to Shaw back in September. Still haven't seen the cheque for what @TELUS overcharged us - at least six or seven customer agents deep at this point with constant promises of "i put in a request". Some companies are worse than others - but yikes...

  • KatelynRST Katelyn Rose (@KatelynRST) reported

    With how much money I owe to telus and my parents and student loan people and my cc and all of that and like rent due soon and idk wtf imma do for that

  • DougAlder Doug Alder - wear a damn mask, save lives (@DougAlder) reported

    Big shout out to @TELUS TV tech support in the Phillipines - gentleman who got my PVR back up and working properly was awesome. That's a rarity for 3rd party overseas tech support.

  • adifood1234 Adi lally (@adifood1234) reported

    @AlexBraunig @ShawInfo @TELUS Ya get ready with Telus they have rude customer service and there techs are not good I’m happy to be Shaw my service works perfect. And I get great customer service reps to speak with

  • PatrickGilmore Patrick Gilmore (@PatrickGilmore) reported

    @TELUSsupport I'm on hour 3 of relaying all my info for the 7th time in 2 weeks to Telus customer service. Thank you, but would rather not repeat myself, again....etc.

  • steph_mahoney Steph (@steph_mahoney) reported

    Day 2 of no internet from @TELUSsupport after @bchydro planned a scheduled power outage on Wednesday. 4 telus trucks over 2 days still no fix. Another crew is coming out soon. So much for working at home. I 'm tethered to my phone but my poor data plan is toast.