Telus

Telus Outage Report in Courtenay, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 01/21/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • remarxist R.B. Kevington 🐙 ☭ (@remarxist) reported

    @heylaineys Oh that sucks, does only Telus service this smaller city?

  • YYCtj1 Mr. Canuck🇨🇦 🇺🇦 (@YYCtj1) reported

    @FreedomMobile Don’t be fooled. This plan is cheap because the Freedom network is awful. Poor coverage/dropped calls are the norm. They occupy a bad end of the frequency bandwidth which Telus and Rogers and Bell would never want to bid on.

  • DFortais Teddy (@DFortais) reported

    @michael_byers @adriandix You are spreading false information. This is a private service through Telus which has nothing to do with the BC Govt.

  • kjames_2001 Ken James (@kjames_2001) reported

    @TranBC Maybe it's time to pressure companies like Bell, Telus and Rogers to eliminate no service areas on highways in BC, it's 2022 and even on highways like 1, 3, 5, 16, 93, 95 and 97...some of the highest tourist travelled highways in the province have large no service areas.

  • nawtinterested 𝓜𝓴 (@nawtinterested) reported

    Not even a full 24 hours back in Canada and Telus cut my phone service off cause of my service bill in the states ***** WHAT SERVICES😭😭😭😭😭😭😭😭😭😭

  • Sockless_Hobo Scruffy McBlunt (@Sockless_Hobo) reported

    @TELUS Worst customer service and company for cell / internet in existence.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS I've been begging @TELUS and @TELUSsupport for help with a sim issue on my phone since July 9th and they are refusing to help me.

  • burnabymartin Martin Kendell (he/him) (@burnabymartin) reported

    @nspector4 Telus Health sucks. We want a proper family doctor @adriandix @jjhorgan!!!

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported

    @DemonBisssh666 Not one outage in three years on Telus fibre

  • OperatorDX Davidoff (@OperatorDX) reported

    @RogersHelps Oh I did contact tech support. They opened a ticket, took 4 days to only close it and say there is no issue meanwhile I was still getting dropped calls and interruptions. Had enough and switched my whole family to Telus.