Telus

Telus Outage Report in Courtenay, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 03/13/2026 23:05

March 13: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay Phone
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NorthernStation Pistol Dave - Medium/Rare (@NorthernStation) reported

    @Bell_Support Another reminder, minimum 75 stations are having malfunctions across Ontario (as reported by a phone agent, and not @Bell publicly here or on website.) The towers themselves are not down, @Telus services are fine. Malfunctions are effecting all internet access.

  • jeremyfornow Jeremy Peter (@jeremyfornow) reported

    Get @TELUS service if you want to live in a major city and not be able to use your phone during an emergency. Can't check on the storm. Can't check on my elderly grandparents. Been trying to send this tweet for 45 mins. I pay $150+ a month. #shameful

  • KLB60 Karen B. (@KLB60) reported

    @CanadensisMax Same in Ottawa. Now 3 hours w/o power (as of 8:50pm). Also limited cell service (Telus). Worst storm I have ever seen here.

  • m1kewah0usekey Mr. Wolf (@m1kewah0usekey) reported

    @TELUS @Netflix_CA @discoveryplusCA trash service it never works

  • PoweredbyPoodle CJ Frederick 🇺🇦 (@PoweredbyPoodle) reported

    @LTFD_NOIQ We both have phones that send us Amber Alerts, but neither of us (@TELUS network) received an alert. Curious about what went wrong.

  • jsscpnnck Jessica (@jsscpnnck) reported

    @ms_chanty @TELUS Looks like mine just came back I did talk to someone at Telus and they said there were a number of towers that lost service because of the storm. I figured that’s what it was

  • The_Gary_B Gary B (@The_Gary_B) reported

    @DrBrendaHardie @SeijPonchie Yup. And Horgan will be on the Telus Board of Directors within one year of stepping down as Premier.

  • Altherevguy Altherevguy (@Altherevguy) reported

    Funny how my @TELUS account has no issues and my @Rogers account is spluttering. I am lucky enough to have two mobile services but what about those who aren't?

  • KillaWats83 Ryan Watson (@KillaWats83) reported

    @TELUS is there any service issues happening right now because of the storm yesterday?

  • monicarooney Musk is a Weird Creep (Monica) (@monicarooney) reported

    We decided to come home. I didn’t have any cell service until we got to the 407. I guess the Telus network got hammered.