Telus outages and service status in Courtenay, British Columbia

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

City	Problem Type	Report Time
Courtenay	Internet	1 month ago
Denman Island	Phone	3 months ago

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

• 
  Mike Hogan 🇺🇦 (@Malcha_Marg) reported 14 minutes ago from Courtenay, British Columbia

  I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

• 
  Chris Wardman (@chris_wardman) reported 44 minutes ago from Denman Island, British Columbia

  Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

• 
  Rob Goblin 🎃👻💀 (@twistystacherun) reported 48 minutes ago from Courtenay, British Columbia

  Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

• 
  Chris Wardman (@chris_wardman) reported 53 minutes ago from Denman Island, British Columbia

  Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nysha Sharma (@nysha1818) reported 4 minutes ago

  @TELUS I just replied and pm, I really need someone to reach out to me with solution. I felt harassed every time I have to share my whole situation 100th times and jumping my call to one person to another.

• 
  Canoof (@Canooflehead) reported 7 minutes ago

  My dealings with @Rogers & @Telus over the past couple months have made it blatantly obvious that we have a crisis in Canada when it comes to the telecommunications monopoly. Abysmal customer service from both companies. Changing service providers has made no difference.

• 
  Eric Pianarosa (@edp1111) reported 10 minutes ago

  @TELUS The TELUS TV+ guide lets me filter by Favorites, but the remote CH +/- buttons still cycle through all subscribed channels. This is poor UI design. Please pass this feature request to the TV product software team.

• 
  Craig T. Miller (@cckcmiller) reported 17 minutes ago

  @TELUSsupport how bad is your support that I cannot find a phone number to call support. Telus assist is a joke and anytime I have gotten into your support queue it has been a joke.

• 
  Salty Albertan (@FringedCanuck) reported 21 minutes ago

  @RVetts Take a trip to the USA and get a phone plan there. Starlink needs to release a phone to users. Sat phone would be deadly. Telus,Rogers and Bell can eat ****.

• 
  Sunshine (@sonnyk10124espn) reported 24 minutes ago

  @jodyvance @TELUS Pixalating, freezing, and service going out during sports games. Should be telus slogan

• 
  Michael Bentley (@MPBentley) reported 25 minutes ago

  Have you ever had trouble reaching customer service at a large corporation? That was my experience earlier this week with @Telus and yes, I was frustrated. BUT then @TELUSsupport came through and looked after me 100% including pro-active follow-up. Thank you @TELUS

• 
  Suleiman Damji (@SullyCanuck87) reported 26 minutes ago

  @jodyvance @TELUS Switch to Rogers Telus sucks *****

• 
  S Murray (@stureferee) reported 28 minutes ago

  @TSN_Sports @TELUS what is wrong with tbe CFL broadcast Sound is crap

• 
  Joe Caverly (@JoeC4281) reported 29 minutes ago

  Previewing second-quarter earnings season for Canadian telecommunications companies, Scotia Capital’s Maher Yaghi made these target changes: BCE Inc. (BCE-T +2.86% increase, “sector outperform”) to $39 from $41, Quebecor Inc. (QBR-B-T +1.08% increase, “sector perform”) to $63.50 from $58, Rogers Communications Inc. (RCI-B-T +2.88% increase, “sector outperform”) to $61 from $60.50 Telus Corp. (T-T +3.44% increase, “sector perform”) to $19 from $20. The averages on the Street are $40.24, $66.12, $59.73 and $19.95, respectively. “We expect Q2 results to show early signs that Canadian fundamentals are stabilizing around wireless pricing,” Mr. Yaghi said. “However, we do not think the evidence is strong yet to support a broad-based sector re-rating given soft subscriber growth." "In that context, Rogers screens well given improving FCF, lower capex, and MLSE optionality, while BCE shares are supported by attractive valuations, with upside from Ziply and AI." "By contrast, Cogeco remains weighed down by U.S. broadband pressure, TELUS still needs a credible new action plan to address dividend sustainability, and Quebecor continues to execute well, but its valuation leaves little room for error." "Overall, we remain neutral on the group, as improving industry discipline is encouraging but not yet enough to resolve company-specific debates around leverage, capital allocation, and whether valuations adequately reflect the longer-term risk of non-traditional broadband competition." "We made a few target adjustments lowering multiples on T given growth path, lifted valuations on MLSE for RCI and medium term growth in DCF for QBR.." Source: Globe & Mail