Telus Outage Report in Courtenay, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (54%)

2. 

   Phone (21%)

3. 

   Wi-fi (12%)

4. 

   TV (6%)

5. 

   E-mail (4%)

6. 

   Total Blackout (3%)

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

• Chris Wardman (@chris_wardman) reported 5 minutes ago from Denman Island, British Columbia

  Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

• Chris Wardman (@chris_wardman) reported 14 minutes ago from Denman Island, British Columbia

  Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

• Mike Hogan 🇺🇦 (@Malcha_Marg) reported 39 minutes ago from Courtenay, British Columbia

  I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

• Rob Goblin 🎃👻💀 (@twistystacherun) reported 50 minutes ago from Courtenay, British Columbia

  Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Mama Ezekiel (@Mama_Ezekiel) reported 6 minutes ago

  @stu_neatby Eastern PEI here. I'm with Eastlink and my husband is with Telus. The cell service has been pretty bad here. I'm having more luck than he is, but it is still very unreliable.

• Shahzad Mansoory (@smansoory) reported 6 minutes ago

  @Mrolson74 @TELUSsupport Just switch from Shaw to Telus and it’s absolutely ridiculous they only way to get in touch for customer service is through Twitter or a bot and both are useless I think it’s time to go back to Shaw Cable Had I know about this would have never left Shaw

• Mark Sweeney (@MarkSweeney) reported 11 minutes ago

  Telus may be crapping all over my day with their bullshit security theatre cancellation policy of insisting they can’t cancel my services without calling me… but at least I’m now boosted with the Bivalent Covid booster shot 💉

• Margaret HUGHES (@Margare14942182) reported 11 minutes ago

  @TELUSsupport I need assistance. New customer, just switched to telus. Have no service agreement I need my account # to get phone to work

• Kinleytravels (@kinleytravels) reported 13 minutes ago

  I have an appointment today for a Telus tech to come fix a recurring issue. It was scheduled for 9 - 11 am and I have not heard from the tech. Can you please advise if I’m supposed to keep waiting? @TELUSsupport

• cass (@cassjamieson) reported 14 minutes ago

  @TELUSsupport Back to no reliable phone service / data with Telus in Charlottetown, PEI. Is this another outage??

• Shahzad Mansoory (@smansoory) reported 16 minutes ago

  I am a new client who switched from Shaw to Telus recently Had I known it would be this crazy to get customer service I would have never left Shaw

• Andrew Caron (@andrewcaron) reported 17 minutes ago

  How the hell did the @CRTCeng approve @TELUS on their 1.5% add-on fee for credit card payments? That's absurd. Accepting credit cards at par is the cost of secure transactions in a way customers can afford. Terrible, and I repeat - TERRIBLE precedent being set here. Morons.

• Mahsa (@Mahsa29984121) reported 19 minutes ago

  @ThreeUK thank you three for putting your customer first .Iranian British are trying to reach their families in Iran to insure their safety please follow TELUS and Koodo’s lead with their kindhearted decision to waive charge and stand with us as a community

• Mike (@riderpride_m) reported 22 minutes ago

  @TELUSsupport 2/2 How do I know if there is a downed line or accident? The map intentionally minimizes any outage. Can't believe Telus wasn't vilified for the multiple day long non-hurricane related outages last week due to hardware issues. Rogers didn't get away with it.