Telus

Telus Outage Report in Courtenay, British Columbia

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The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 12/05/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay and Denman Island.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaCourtenay TV

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • Malcha_Marg Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DrMarcusG Marcus Greatheart MD MSW (@DrMarcusG) reported

    @LesliBoldt @DrRitaMc As a new-to-practice doctor, I got a landline as backup because I was paranoid I might miss something urgent when I was on-call. It rarely rang, and when it did, it was either spam calls or @TELUS trying to sell me some service I didn’t need. So basically more spam.

  • Vishal47280407 Vishal (@Vishal47280407) reported

    @TELUS did Telus have deta breech, getting calls from scammers pretending to be telus with lot of info about the customer

  • proudShibaOwner obnoxious.ust (@proudShibaOwner) reported

    @JonnyCYKA @CStar_OW all of canada or at least BC where i live was capped at 10Mbps upload but one of the big isps Telus just moved over from cable/docsis over to a fibre to the home model and now they offer 1gbps up/down

  • ktownareacouncl ( ;- ) (@ktownareacouncl) reported

    @TELUS loyalty rep: how can I help you? Me: with you for 13y+,can you knock something off of my plan? Telus rep: No, but Koodo may have something for you. Me: hey Koodo, Do you provide 5G? Koodo rep.: No. may I suggest you go to Telus. #CustomerExperience #catch22

  • daimanuel Dai Manuel (he/him) (@daimanuel) reported from Bowen Island, British Columbia

    @TELUSsupport This will be my last phone from @telus — after 10+ years really was hoping for a better customer experience. Thanks.

  • rotag1976 Bobby (@rotag1976) reported

    @Tim_Lade @jamespmcleod @EmmMacfarlane Problem is this has been attempted. CRTC rigs spectrum auctions so the big three get access first. Thay also make it near impossible to build new infrastructure unless you are Bell, Rogers or Telus.

  • ktownareacouncl ( ;- ) (@ktownareacouncl) reported

    So @TELUS plz. Tell me why I would go to your sister company after you telling me there are no loyalty incentives for 13y+ customer. Wouldn't that be like Purolator telling me to go Canada Post instead of addressing the issue? #CustomerExperience

  • kimmy_beach Kimmy Beach (@kimmy_beach) reported

    @jobitek @WestJet I’ve figured the best way to get **** done is right here. I had some beef with Telus and tried contacting them. Finally I tweeted at them and they were on it RIGHT NOW. Like, does the entire customer service department sit around on Twitter all day instead of picking up phones?

  • FV_2323 FV_23 (@FV_2323) reported

    @koodo How long until I get a self-service registration email? Whenever I try to manually sign up it sends me a Telus email (past provider)

  • LeggoMyEggo_ Alexis Sampogna (@LeggoMyEggo_) reported

    @TELUSsupport hey Telus, I haven't had stable internet in 6 days. Your tech who came out yesterday cut off my internet completely. I've been told it won't even be looked at for another 5 days. I work from home, I can't just take half a month off work while you fix this???