Telus

Telus Outage Report in Courtenay, British Columbia

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The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 01/08/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristieTotten ChristieTotten (@ChristieTotten) reported

    @nbc_brian @richardzussman Agreed. Get someone from Telus to answer why they can’t support a call line.

  • BCTodayOfficial BC Today (@BCTodayOfficial) reported

    Lee asks about contract for service provider developing BC-wide online #Covid vax booking option, which isn't set to be up and running until April 12. Then he wants to know if the gov's position is that Telus breached its contract with yesterday's issues #bcpoli

  • loneanimal Animal05 (@loneanimal) reported

    @CJAY92 As for paying bills, start a bill book, every time a bill comes in write down the amount and when due, break it up into payday chunks so every two weeks! Bills due March 10 - 24 Telus phone, due on the 15th, $9,000 (like that) P.S. you’re an adult now!

  • 23isNice naw (@23isNice) reported

    So I reset my wifi router cause it was acting up and now it’s barely starting back up. Don’t forget to mention that you’ll be unreliable in any emergency @TELUS

  • nbc_brian Brian (@nbc_brian) reported

    @jenpoww @GlobalBC Answering the phones wasn't the issue. The calls weren't getting through due to a Telus issue.

  • BradyJChan Chang🇫🇯 (@BradyJChan) reported

    I think having Sable Detect is genius for me, since I work for Telus. I lag test you, and you have bad Internet? I can just sell the laggy people better Internet as a solution.

  • simplyjustdoryy Dory. (@simplyjustdoryy) reported

    Excuse me @TELUS but why should an iMessage that gets sent as an SMS, perhaps because the recipients internet network is unavailable, make me suffer the charges of the text?

  • MaxAmerongen Max Amerongen (@MaxAmerongen) reported

    And this is with the ESCALATION team's help, not just the regular service. It's just wild. Imagine losing a customer you've had since 1973 (longer than it's been Telus) because you can't find a lift truck to fix a line.

  • kmun ⛓ Kʀɪs ⛓ (@kmun) reported

    Fast and reliable broadband Internet access is considered an essential service in Canada, yet these giants are still failing to provide adequate service in rural and remote areas while charging more for it at the same time. Yikes. @TELUS @TELUSsupport

  • slowmanluis slowmanluis (@slowmanluis) reported

    @katiederosayyj @toddstonebc @shirleybond didn’t know you were a phone technician too quite impresssive. Why not volunteer and fix telus’ problems? 🙄