Telus

Telus Outage Report in Courtenay, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 12/24/2025 08:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • Malcha_Marg Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British Columbia

    I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BCBoisvert Brian (@BCBoisvert) reported

    @charlesadler @JustinTrudeau I think Rogers, Bell, Telus need to be broken into two each and 3 new companies fully independent emerge to provide competition and more service providers so when a outage occurs less people are impacted. No merge rule for 20 years between any part of the 6 entities.

  • miggletoe Miggletoe (@miggletoe) reported

    @Kodz_88 @PascalFanClub @TELUS false there support can eat a dikk

  • MarcoCabral3 Marcatzo (@MarcoCabral3) reported

    @merry123459 I just never put all my eggs into one basket. My internet is with Rogers but my cellphone service is with Telus. I was still able to use my data to do whatever I needed to do online. Can you imagine if I didn't do that?

  • JRnjtech20 RnJtechstore20 (@JRnjtech20) reported

    @DMSLassie @CTVNews Bell or virgin mobile wont give you credit for outage which happened last year, did not inform customers which is why many switched to TELUS.

  • ECat0 Elaine (@ECat0) reported

    I think the major providers Bell,Rodgers,Telus..need to understand how inconvient it is to not have service..come up with a plan for one service when down to piggy back onto another (for their customers)..it's only fair!!

  • RogerReimer4 Roger Reimer (@RogerReimer4) reported

    I can't understand how an whole network can go down with no backup I was in the Communications business for 35 yrs In fact on of Cantel's (former name of Rogers) first agents, Now with Freedom and if it goes down I go automatically to Telus or Bell a roaming agreement they have.

  • CStachniuk Chris Stachniuk (@CStachniuk) reported

    @SteveRickettsSP @kaclk Both, I believe the original deal was struck when Telus bought Clearnet PCS. Outside of urban centres pretty much only Telus has towers/antennas west of Saskatchewan and only Bell East of it. There is some version of backend network routing that lets them switch.

  • CanadianWolvie C̓ac̓uqḥta aka Michael (@CanadianWolvie) reported

    @mgeist So do you support say SaskTel? How about Telus having to become BCTel again? How about Roger's being broken up into at least provincial Crown Corporations? Just outright nationalization? Demonstrably vital infrastructure should be a public utility, then argue competition.

  • Doobyscoo1234 Scott C (@Doobyscoo1234) reported

    @TaraBull808 it was more to do with Rogers phone service. Made Interac unavail in most areas(and mobile access was down). My Telus service ran smooth sailing but i needed cash to get anything from a storefront

  • Wilsonpjm Pam Wilson (@Wilsonpjm) reported

    @CBCCalgary And Rogers wants to take over Shaw. So more people are without service. This is disgraceful Rogers. Time to get your ducks gathered. Customers deserve better. Thus why I’m a TELUS customer and have been since 1991. @TELUS