Telus outages and service status in Courtenay, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- Telus generated 1 outage signal in the last 24 hours around Courtenay, including 1 direct report.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Apr 20, 12:07 PM EDT.
- Phone (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Courtenay, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Courtenay, British Columbia
The most recent Telus outage reports came from the following cities: Denman Island, and Courtenay.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Phone | 12 hours ago |
|
|
Internet | 2 months ago |
|
|
Phone | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Courtenay, British Columbia
Latest outage, problems and issue reports in Courtenay and nearby locations:
-
Chris Wardman (@chris_wardman) reported from Denman Island, British ColumbiaGood work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
-
Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British ColumbiaYears ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
-
Chris Wardman (@chris_wardman) reported from Denman Island, British ColumbiaVery long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
-
Mike Hogan 🇺🇦 (@Malcha_Marg) reported from Courtenay, British ColumbiaI get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Steffi Radford (@SteffiRadford) reported@ScottRCarpenter Wait till the crash and it’ll be a cheap buy lol right now many businesses are down to pre 2015 pricing. I’ve been watching Telus and Capreit because they have high dividends and are super cheap right now. Lots of Canadian stocks right now are skyrocketing which usually happens before a correction.
-
Ray Gaur (@raygaurca) reportedTelus now is my largest holding. It is down around 5% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO
-
professional sidechick (@sumhotdumbitch) reportedWho do I gotta **** at Telus cuz damn that bill ain’t it???? 😭
-
Riley. (@yybq58dkmb) reported@PlantLady_y @FrankGrimes_Jr Thoughts on Telus? Or **** also.
-
Canadian Oil 🇮🇱 (@oilcanadian4) reported@TELUS can go straight to hell. 20 years, an hour on hold, and still nothing. I hate them. Going to @PatriotMobile I would rather pay a bit more then a support @telus who offshores CANADIAN JOBS for PROFIT
-
Laleczka (@Lalatran7) reported@TELUSsupport Who can we talk to at Telus that will help us? March 25- we pay $150 April 2- suspended April 3- we pay $144 Services back on April 9- next payment if not paid we get suspended AGAIN! WE told telus we can pay remaining amount in full on the 16th. Telus said nope!
-
burke🇨🇦 (@barnyard_burke) reportedSo much for being a @TELUS loyalty customer. What happened Telus? Been a customer for 20 years. Can't get a small deal on a new contract.
-
chanduuuuu (@chanduuu_cs) reported@Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.
-
Mazi Patrick (@nachoxy) reported@TELUS have the worst customer support I’ve ever experienced. They can’t can’t even keep to their promises @TELUSsupport
-
Jeff Watson (@jeffwasitunes65) reported@TELUSsupport When Alberta leaves Canada, can we open up phone competition? The retards at Telus use Guatemala 🇬🇹 for customer service for Albertans. What a joke.