Telus outages and service status in Courtenay, British Columbia

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Denman Island.

City	Problem Type	Report Time
Denman Island	Phone	6 days ago
Courtenay	Internet	2 months ago
Courtenay	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

• 
  Rob Goblin 🎃👻💀 (@twistystacherun) reported 38 minutes ago from Courtenay, British Columbia

  Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

• 
  Chris Wardman (@chris_wardman) reported 41 minutes ago from Denman Island, British Columbia

  Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

• 
  Mike Hogan 🇺🇦 (@Malcha_Marg) reported 43 minutes ago from Courtenay, British Columbia

  I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

• 
  Chris Wardman (@chris_wardman) reported 44 minutes ago from Denman Island, British Columbia

  Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reported 2 minutes ago

  I can't even begin to express my extreme frustration with @telus as a company and their customer service workflow. My father passed away 3 weeks ago. I've been trying to settle his account, close accounts, pay bills, etc. I've spent 5 hours on the phone to date... 6 calls. And just received another $500+ "overdue" bill that I settled weeks ago. And you try to call their support number on their website. And instead you get a sales pitch... no opt out. So I "press #" and it kicks you out saying this number doesn't work in my calling area (I'm in Canada). So I write down the number they suggest... only to have it come right back to the same voice workflow... and the same death loop. I was able to reroute my Father's hydro bill in less than 10 minutes. I don't think Telus realizes how much potential revenue they are losing as a result of their clunky, poor quality controlled customer experience. Try to book a call back? Only to be told they will call back in three days... and when they do... the automated voice system is entirely in French.... And EVERY single rep I talk to ends up just trying to upsell me on a new service... when all I am trying to do is shut down my father's accounts, settle his bills, and move on. Every step of my experience with Telus has been unnecessarily painful.

• 
  Chicoresh (@Chicoresh1) reported 6 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport The minute I get calls from anyone that cannot properly speak English I hang up i dont even let them get beyond a full sentence

• 
  Țepeș (@CRacautanu) reported 7 minutes ago

  @theecodiva @TELUS @TELUSsupport Telus custumer service become a joke,after 3 calls with 3 different people to solve a problem regarding a order i placeed on line for 2 mobile lines witch for some reason was put on hold it still didn't get solved.Finally i just canceled my order.

• 
  Samantha 888 Alberta, Canada (@SamfromCanada8) reported 7 minutes ago

  @ryangerritsen Telus is awful

• 
  Artur Kusi🅰️k (@ArturKusiaktbk) reported 8 minutes ago

  @CatSE___ApeX___ I see this as ASTS signed Firstnet, then Frontline, Canada with Telus and Bell PSBN network. Finally Mexico with Red Compartida. Mexico 500,000 connections Canada 300,000? US 8 million Firstnet with 3 million in Frontline About 12 million * 20/2 = 120million a month for ASTS

• 
  Alan (@Alan13105453) reported 9 minutes ago

  @TELUSsupport Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) that accepted my Telus SIM card after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.

• 
  Emmanuel Richie (@emmanuel_r90) reported 9 minutes ago

  @ApenuwaM @Fra_nkXBT Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  J (@J6440159438647) reported 16 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport I hang up when I hear an Indian voice

• 
  S Chowdhury (@simplychowdhury) reported 20 minutes ago from Mississauga, Ontario

  @ProvoGal01 @TELUS @TELUSsupport Because we have allowed lowest common denominator to be the level for Customer Service because as Canadians we are not demanding more and because #1 reason it's a monopoly & consumers we have zero power. You can thanks CRTC while you are at it.

• 
  Shane Chapman (@chappy310) reported 22 minutes ago

  @EltonJohnsGimp @ryanwhitney6 I can’t use my Telus tv from Canada in the US. I’m sure there’s a way, but I’m 43 years old and ******* stupid with technology