Telus outages and service status in Courtenay, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Courtenay, including 0 direct reports.
The most common problems reported in this area mention Phone.

Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 9, 1:00 AM EDT	0	0
May 9, 1:20 AM EDT	0	0
May 9, 1:40 AM EDT	0	0
May 9, 2:00 AM EDT	0	0
May 9, 2:20 AM EDT	0	0
May 9, 2:40 AM EDT	0	0
May 9, 3:00 AM EDT	0	0
May 9, 3:20 AM EDT	0	0
May 9, 3:40 AM EDT	0	0
May 9, 4:00 AM EDT	0	0
May 9, 4:20 AM EDT	0	0
May 9, 4:40 AM EDT	0	0
May 9, 5:00 AM EDT	0	0
May 9, 5:20 AM EDT	0	0
May 9, 5:40 AM EDT	0	0
May 9, 6:00 AM EDT	0	0
May 9, 6:20 AM EDT	0	0
May 9, 6:40 AM EDT	0	0
May 9, 7:00 AM EDT	0	0
May 9, 7:20 AM EDT	0	0
May 9, 7:40 AM EDT	0	0
May 9, 8:00 AM EDT	0	0
May 9, 8:20 AM EDT	0	0
May 9, 8:40 AM EDT	0	0
May 9, 9:00 AM EDT	0	0
May 9, 9:20 AM EDT	0	0
May 9, 9:40 AM EDT	0	0
May 9, 10:00 AM EDT	0	0
May 9, 10:20 AM EDT	0	0
May 9, 10:40 AM EDT	0	0
May 9, 11:00 AM EDT	0	0
May 9, 11:20 AM EDT	0	0
May 9, 11:40 AM EDT	0	0
May 9, 12:00 PM EDT	0	0
May 9, 12:20 PM EDT	0	0
May 9, 12:40 PM EDT	0	0
May 9, 1:00 PM EDT	0	0
May 9, 1:20 PM EDT	0	0
May 9, 1:40 PM EDT	0	0
May 9, 2:00 PM EDT	0	0
May 9, 2:20 PM EDT	0	0
May 9, 2:40 PM EDT	0	0
May 9, 3:00 PM EDT	0	0
May 9, 3:20 PM EDT	0	0
May 9, 3:40 PM EDT	0	0
May 9, 4:00 PM EDT	0	0
May 9, 4:20 PM EDT	0	0
May 9, 4:40 PM EDT	0	0
May 9, 5:00 PM EDT	0	0
May 9, 5:20 PM EDT	0	0
May 9, 5:40 PM EDT	0	0
May 9, 6:00 PM EDT	0	0
May 9, 6:20 PM EDT	0	0
May 9, 6:40 PM EDT	0	0
May 9, 7:00 PM EDT	0	0
May 9, 7:20 PM EDT	0	0
May 9, 7:40 PM EDT	0	0
May 9, 8:00 PM EDT	0	0
May 9, 8:20 PM EDT	0	0
May 9, 8:40 PM EDT	0	0
May 9, 9:00 PM EDT	0	0
May 9, 9:20 PM EDT	0	0
May 9, 9:40 PM EDT	0	0
May 9, 10:00 PM EDT	0	0
May 9, 10:20 PM EDT	0	0
May 9, 10:40 PM EDT	0	0
May 9, 11:00 PM EDT	0	0
May 9, 11:20 PM EDT	0	0
May 9, 11:40 PM EDT	0	0
May 10, 12:00 AM EDT	0	0
May 10, 12:20 AM EDT	0	0
May 10, 12:40 AM EDT	0	0
May 10, 1:00 AM EDT	0	0

May 10: Problems at Telus

Telus is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Denman Island.

City	Problem Type	Report Time
Denman Island	Phone	20 days ago
Courtenay	Internet	3 months ago
Courtenay	Phone	3 months ago

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

Rob Goblin 🎃👻💀 (@twistystacherun) reported 9 minutes ago from Courtenay, British Columbia
Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...
Chris Wardman (@chris_wardman) reported 14 minutes ago from Denman Island, British Columbia
Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc
Chris Wardman (@chris_wardman) reported 55 minutes ago from Denman Island, British Columbia
Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”
Mike Hogan 🇺🇦 (@Malcha_Marg) reported 59 minutes ago from Courtenay, British Columbia
I get my home internet service and mobile data plan from two different companies (Telus and Shaw). A wise plan going forward. #NotRogers #rogersoutage

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Assistant Associate Minister of Clarifications (@ABRedShirtGuy13) reported 5 minutes ago
@ZoeyFeldman @Brendan78354998 @david_parker Do you not understand the meaning of the word “inappropriate”?? Telus (or other service provider) needs your consent aka PERMISSION to public your name/address in a phone book or online listing, or to use the information for other purposes.
Jane Dummer (@JaneDummer) reported 6 minutes ago
@Tablesalt13 @TELUSsupport @TELUS worse customer service ever...from comprehension to organization 😑 terrible customer experience.
Terf of the north (@terftasticwoman) reported 8 minutes ago
@globeandmail @TELUS wtf. Are you evil?
ABexit (@chris_1982alta) reported 9 minutes ago
@Bellrules @david_parker Central Alberta, every year I get one for olds, sundre, carstairs, Crossfield, Didsbury and a few others. There’s also the white pages online. Last week I phoned Telus directory search for a phone number in Sask, the service texted me the name, number and address.
Annoying Canucks Fan 🏒 (@JCog88) reported 9 minutes ago
Maybe AI Call Centers for telecommunications aren't the way to go. You can't get them to understand simple network issues are. Im Talking to you Bell , Rogers , Telus . Im all for Saving $ in places but thats not the way to go. So Frustrating.
Wise Guys Liquor (@WiseGuysLiqzier) reported 11 minutes ago
Telus will Do anything except employ Canadians for Customer Service
Michael Collett 🇺🇦 🇳🇴 🇫🇷 🇮🇪 🇮🇹 (@michaelgcollett) reported 13 minutes ago
@TELUSsupport Nothing but trouble with Telus. Internet going out constantly for days. Getting technical support from a real human is impossible. Its stupid AI does not listen.
Jerry Lambert 🍏 🍏 🍏 (@JerryLambe75755) reported 13 minutes ago
@TELUSsupport It’s great to see Telus results continue to decline. Customer service is awful. Waiting hours to speak to a human …. not giving loyal customers the same offers as new customers …. watching woke commercials to social engineer people …. I’ll NEVER come back.
Byul (@byul_finance) reported 16 minutes ago
$TU TELUS reports 262,000 new customer additions and 1% mobile network revenue growth for Q1 2026
x-Stunning Steve ⬆️ (@SteveDickerNL) reported 17 minutes ago
@koodo @TELUSsupport I got a call yesterday from 1-844-372-1809, "TELUS" showed on Call Display. I said hello, caller thanked me for being a Koodo customer, then hung up. Was this a legit Koodo/Telus number, or was this a scammer? #koodo #telus