Telus

Telus Outage Report in Courtenay, British Columbia

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The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 12/30/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Good work @TELUS ! “Due to a system issue on October 28th, 2021, the Unlimited Internet usage add-on has been removed from accounts. We apologize for the inconvenience this has caused.”

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaynish73638651 Jaynish Patel (@Jaynish73638651) reported

    There was no reply on email. We keep calling everything single day , no one was able to help from telus business. Very terrible customer service experience so far. No communication till days since last 3 weeks.

  • nana7861 Nahid Hemani (@nana7861) reported

    @TELUS is actually the worst

  • ThymelessC Summer Oakes from Thymeless Cottage (@ThymelessC) reported

    ...and isn't this just lovely. @telus needs to send a technician out to deal with the problem with our satellite tv. They can be here on Feb 1st!

  • dale4101 Dale (@dale4101) reported

    Come on Mastercard you got to do better. Received a pre paid Mastercard from Telus. Tried 4 times separate occasions doesn’t work. Getting ahold of real person very difficult. Lastnight Saturday got ahold of somebody and have to say the customer service was brutal.

  • Dissatisfiedone Joseph Sutherland (@Dissatisfiedone) reported

    I was concerned for the well-being of a friend who had been making scary posts on social media. Knowing this person’s prefix of phone number, I was aware they were Telus customers (customer is the operative word). With their social media now unavailable, I reached out to #TELUS

  • mogrant61 Mo (@mogrant61) reported

    @Jimatsunrise @dubsndoo That would be the banks decision to not hire enough people. They could fix that, easily. I think the worst ones are the phone companies. Telus, Bell and Rogers have absolutely horrific wait times. Hours and hours. And something they also could fix if they wanted to.

  • cn3311 Awakemama (@cn3311) reported

    @telus why does your site say you’re open until 7pm today and then I call and it says you’re not open? We need better mobility options in Canada because this sucks!

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp i have been talking to others on shaw who pkay rainbow six siege from BC. They have a ping double what it would be on telus. This is officially a shaw issue. Could someone look into it. @ubisoft will not share server info with regular people. It seems to go through Ont

  • HXZ1604 Imran Hxz (@HXZ1604) reported

    @TELUSsupport My name is Hasnain and I brought 5 lines from bell to telus with home internet, TV and security. I have the worst ever experience joining telus. I spend hours of my busy time waiting and talking to useless so called customer service. I would like to reach Zainul Mawji.

  • rachel_ryu Rachel Ryu (@rachel_ryu) reported

    @TELUS @TELUSsupport Your customer service representative hung up on me after 1 hour and 24 minutes.