Telus

Telus Outage Report in Courtenay, British Columbia

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The latest reports from users having issues in Courtenay come from postal codes V9N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Courtenay, British Columbia 11/23/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Courtenay, British Columbia

The most recent Telus outage reports came from the following cities: Courtenay and Denman Island.

Loading map, please wait...
City Problem Type Report Time
CanadaCourtenay Internet
CanadaDenman Island TV
CanadaCourtenay Total Blackout
CanadaCourtenay E-mail
CanadaCourtenay Internet
CanadaCourtenay TV

Community Discussion

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Telus Issues Reports Near Courtenay, British Columbia

Latest outage, problems and issue reports in Courtenay and nearby locations:

  • chris_wardman Chris Wardman (@chris_wardman) reported from Denman Island, British Columbia

    Very long service call with @telus to discover that they’ve been charging me for a service they can’t provide to a rural area. #crtc

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kelownagurl 🇨🇦 Barb aka Kelownagurl 🇺🇦🌻😷💉 (@kelownagurl) reported

    @L82be Yep, I did read that. But I still don't see how it's privatized. In a privatized system, individuals pay extra for a service. In this, they don't. Telus is providing the technology and get paid for it, yes. But I would assume any doctor using technology will be paying for it?

  • toddintune Todd (@toddintune) reported

    I have a WestJet Mastercard and over the past month and a bit I've been having nothing but problems. I go to stores and try to pay with it and I get transaction denied. But I can pay with Apple pay. Now today Telus tells me my pre-authorized payment was denied.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    B/c to address those prblms, these bills wld have to deal w/ their manifestation @ CDN coms & media giants' like BCE, Rogers, Shaw, Telus, Postmedia, etc. On these issues, the CDN cos & Google & Facebook are joined at the hip in their opposition to progressive Internet regs. 7/

  • renawoss Rena Woss (@renawoss) reported

    @TELUS IVR ... integrated voice response is a BIG problem. Needs to be programmed so I don't have my time wasted each time I call. I ALWAYS get funnelled to Fiber instead of Copper. This means my time is wasted over and over. I'M PISSED OFF!!!!! FIX THIS!!!!!

  • Mike85695309 Mike McMullin (@Mike85695309) reported

    Is there a worse internet/cell service provider than Telus?

  • renawoss Rena Woss (@renawoss) reported

    TELUS customer service is HORRIBLE due to IVR system and ridiculous long wait times. Telus is a master at inventing Roadblocks.

  • darylcognito daryl n cognito (@darylcognito) reported

    @solidarityYYC @TELUS_Spark Considering how ethically flexible Telus is (profiting off tax dollars providing “telephone doctor visits” this doesn’t surprise me. They suck at customer service, they suck at ethics.

  • MrCamJoe Cam Joe (@MrCamJoe) reported

    @TELUSsupport @RichardStarchuk Hey Telus, want to fix my service with 5G as well. In the k2w1b7 area. I've called numerous times and had tickets opened, been a customer since Clearnet days. Service issues since 5G rollout takes me back to 1990's cell service. Newer $1200 Samsung, done all the trouble shooting

  • NotJustDave Dave is pretty ******* tired (@NotJustDave) reported

    @jkenney And when you say "we" are emerging strong (which is terrible grammar, by the way), you mean insurance companies, Telus Health, and O&G companies that are leaving us with 280 billion in clean up costs, right?

  • gopherachers Gerry (@gopherachers) reported

    @JennaACunninham @TELUS @TELUSsupport Nobody at Telus can help you during a health emergency. Minutes count.