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Telus

Telus Outage Report in Bancroft, Ontario

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Bancroft, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bancroft, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • UncleRee1
    Vaccination line-up Andy (@UncleRee1) reported

    @Dave_Khan @CMOH_Alberta There is NO WAY schools aren't spreading centres. They seem to be the major driver in numbers going down whenever they are closed. Also, this "AB Trace Together" app foisted on us by the Telus e-Health Minister is an embarrassment & Hinshaw should be ashamed to push it. #ableg

  • McCueChris
    Chris McCue (@McCueChris) reported

    @pfak @Shawhelp @TELUS is very responsive. They have a great chat help feature and their technicians show up promptly. Too bad the lot of them can’t figure out how to make my TV work.

  • sapessi
    Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

  • Brandoilers
    Brandon (@Brandoilers) reported

    @LucasWithTelus sorry but telus is worst company ever.

  • mydogsaretired
    My Dogs are Tired (@mydogsaretired) reported

    @steeletalk @TELUS I've often noticed that response rates for customer service at many corporations is directly correlated with the number of Twitter followers the complainant has. An unfortunate reality.

  • SarahPocologan
    Sarah Kiley (@SarahPocologan) reported

    Thank you @ShawInfo for turning a collections agency loose on me over $9.91. Glad to see your commitment to hating your customers continues. Know who doesn’t treat me like a flaming sack of garbage? @TELUS

  • ExactSasquatch
    A Literal Sasquatch (@ExactSasquatch) reported

    Dear. @TELUS. I've been a loyal mobile customer for over a decade. I am currently looking for home internet. If you operated in Ontario for internet, I'd sign with you in a heartbeat. But you don't.

  • McCueChris
    Chris McCue (@McCueChris) reported

    @CraveCanada @TELUS Please fix season 3 of The Handmaids Tale. It isn’t loading.

  • pfak
    Peter (@pfak) reported

    @McCueChris @Shawhelp @TELUS I have Telus internet as well. I got Shaw as a backup when I had a 16 hr outage with Telus and had to wait 2 hrs on hold before giving up and bothering friends that work there. Telus service is way better than Shaw. Hands down better network. Coaxial can't compete with fibre.

  • BradDirks
    B͎r͎a͎d͎ ͎D͎i͎r͎k͎s͎ (@BradDirks) reported

    @steeletalk @TELUS I wonder if @TELUSBusiness will finally address my issue! I asked them to re-direct my biz landline number to my cell. They directed it to the wrong number for about a month! I lost a lot of business, and all they want is for my to pay my bill. I can't reach anyone to help me!