Telus

Telus Outage Report in Bancroft, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Bancroft, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bancroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Bancroft, Ontario 01/24/2026 15:40

January 24: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • daffodildil daffodil (@daffodildil) reported

    Thanks @TELUS, you've successfully convinced me to stop giving you money for internet service!

  • Roosterinchains CarRamRod420 (@Roosterinchains) reported

    @TELUSsupport Man Telus fraud department is intense! Order a ESIM March 27 and still don't have it April 8th! That's just ****** service plain and simple.

  • regularstefanie stef (@regularstefanie) reported

    telus give me my ******* phone back or so help me god

  • Mona52788015 Mona (@Mona52788015) reported

    @TELUSsupport biggest regret switching Rogers&Shaw to telus 3mo ago! we’ve had so much headache. 1st delayed getting services, then double extra charges… now our internet keeps disconnecting, in the middle of TV we loose reception, & to top our landline now is not working.

  • Mike___St Protest upcoming enforced DIGITAL ID & Tyranny (@Mike___St) reported

    UNBELIEVABLE: I wanted help from telus for a person. Doing it on the cell phone requires one to have data or wifi to begin the call. I go on the house phone to call the 1-800 # and have to press a series of random numbers and speak to robots just to be put on HOLD for an agent!

  • SevereSin01 Riley (@SevereSin01) reported

    @TELUSsupport @TELUS no services for 5+ hours now.. Guess we won't be working remotely tomorrow. Can we get an update on the network outage in Edmonton affecting T6W?

  • Himanshu_Khtrpl Himanshu Khetarpal (@Himanshu_Khtrpl) reported

    @TELUSsupport I am using the 1 GBPS PureFibre home internet. With plan, I am suppose to get 10 Telus Emails but when I try to select it, it says something went wrong. So far I haven’t got any help on this.

  • iamtchan Terence Chan (@iamtchan) reported

    @TELUSsupport my wife and I have been on hold with telus support for 90 minutes. We have had no internet since last night. Our telus wifi hub light is green. Says connected, without internet. Please assist ASAP, we really need our internet for our work!

  • JaredQuaroni Jared Quaroni (@JaredQuaroni) reported

    @telus you’ve dropped the ball huge. No call back. No proper explanation why MLB network isn’t on, regardless the fact I paid for it a week ago. Call me back even tho your number says “we are closed” when I know y’all answer calls 24/7 6049970636 Maybe I can catch the last inning

  • mistertreevor mexicanbutnotreally (@mistertreevor) reported

    @TELUS You can do this without 5G. What a stupid ad.