Telus Outage Report in Bancroft, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Bancroft, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bancroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Hemmerling
(@KenHemmerling) reported
@EPCOR A @TELUS technician was just here without a bucket truck or the ability to fix the fiber drop to my house. God I wish Telus support was as good as EPCORs. Man, that would be nice.
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Orri Greaves
(@OrriG) reported
@TELUS makes copious amounts of money because they make it impossible to cancel services. I moved and it took 5 minutes to cancel my @bchydro services.
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Jasen
(@TheRealJasen) reported
@TELUSsupport Any known problems with cell service in Kitchener area? I can't get a connection, several people at work on Telus network having the same issue
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Skye 🇨🇦
(@GastownGay) reported
@WitchinBC @journo_dale I think what they are talking about is the mobility fees for service - think your monthly payment to rogers/bell/telus. I don't think the discussion is about the cost of the device.
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Rebecca 🏳️⚧️🏳️🌈
(@LauraYLWtrans) reported
@TELUSsupport ever since you switched telus email to gmail, I have had nothing but trouble. Its ridiculous!
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Oilers1166
(@MattMisner) reported
@TELUS it's outages like these that make me start to believe the bell commercials where they claim to have a "superior network" going to spend another full day at work with no internet...
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Campsite.bio
(@CampsiteBio) reported
Shaw and Telus have confirmed with us that they have not blocked our site. This appears to be a bad DNS cache that should resolve itself over time.
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Ken Hemmerling
(@KenHemmerling) reported
@TELUSsupport Imagine how much simpler this would have been if @TELUSsupport had forwarded on the picture I posted. Imagine how much more efficient Telus support would be if customers had the ability to email or text pictures of the problem. Sadly, that’s not possible. I asked.
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cvs82
(@cvs821) reported
@TELUS how does someone pay their last bill, no access to my Telus from their phone as I have moved to a different provider. Also calling to Telus leaves me on hold for over 30 minutes per call, without any one to help with the payment! No calls during non business hrs! Argh 😖
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Anthony
(@dethclokkk) reported
Just spoke to a telus representative. Theyre willing to give me exactly what i aksed for-unlike rogers. What a relief. Sad that you would treat loyal customers in such a callous way..especially during a global pandemic. Truly shameful that i used 2 recommeded rogers @RogersHelps