Telus Outage Report in Boyle, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Boyle, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Boyle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Telus
Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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MtPleasant
(@JekyllnnHide) reported
today's service excellence award to TELUS. For using my landline to call me 5 times in 24 hrs prior to service, after multi checks that they use my cell, since, you know, LL not working and all. Well done!
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Commissioner Miner
(@fanCRTCProfling) reported
@Braden_Newell 1) Telus is lying about the rate they are charging 2) Telus avoided all talk of Quebec like the plague where they are not applying this fee. They know their words wouldn't go down well. 2) The CRTC ignored procedure & ignored all talk of Quebec by ignoring procedure.
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Killarney Health
(@KillarneyHealth) reported
@SunLifeCA 2 MONTHS since direct billing has been down! Called everyday. Wasted hours of our time & no solution. Never encountered this level incompetence and lack of support with any other insurer. We are losing clients and business everyday. Should have stayed with Telus.
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Sukhinder S. Gill M.Sc, CHS, EPC, B.ed
(@Sukhindergill) reported
@TELUS our service phone Internet and Tver is still not restored yet. I called 5 times today. Please advise. 9172 122B St.
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Commissioner Miner
(@fanCRTCProfling) reported
@Braden_Newell It also works its way in to w/ the CRTC's misleading and deceiving sales practices file. In Quebec the above is the issue with what Telus is doing, which is why QC is exempt. So is the CRTC going to say misleading and deceiving sales practice allowed everywhere except Quebec?
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Langley
(@Test123Do) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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alexwh
(@alexwh) reported
@TELUSsupport Spent money upgrading home wifi. It's spotty. Requested help. Severa calls and emails later, 8 to 9 this morning changed to 10 & not yet here. Telus is much too big, too inefficient. The company sucks & there's no option. Being FORCED to upgrade home security.
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Sotirios 🇬🇷
(@TheBroker604) reported
@icbc Unbelievable.. the upgrades that you did overnight with @TELUS should have been done on a Saturday night, if there were problems you had all of Sunday to fix it. But you took the chance during the week. Don’t want to bother @icbc employees on long weekend. #ICBC #POLICYCENTRE
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Heather McFarland
(@timelessyogis) reported
Shame on you for taking our money, when you do not intend on fixing the problem to provide us with a fully functioning service! This IS a safety issue & you need to be accountable! @koodo @TELUS
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Rick Evans
(@RickEvansCSP) reported
@TELUS hanging up on a customer who has been on hold for over 2 hours is not customer service. I’ve been a customer since before you were called Telus. That ends tomorrow.