Telus

Telus Outage Report in Brantford, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brantford, Ontario 07/31/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Brantford, Ontario

Latest outage, problems and issue reports in Brantford and nearby locations:

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • phoneyrobins P. Honey Robins (@phoneyrobins) reported

    Hey @Rogers @Bell @TELUS instead of delivering poor cx service and randomly raising prices every couple of months then having "win-back teams" call ppl who canceled, why don't you just not suck in the first place? Are you dumb? Ps. We speak English in Canada. #fail

  • Ciel2114 Ciel21 (@Ciel2114) reported

    @MobileSyrup The issue with having all services together is if ISP is down, home phone is offline. Will Cogeco mobile phone service truly be separate on Telus' infrastructure or on Cogeco infrastructure? Try finding a payphone nowadays when hydro is off and one wants to contact utility.

  • LallyAd LallyA (@LallyAd) reported

    @jkrider_ @TELUSsupport Don’t join Telus join @Bell there support never puts u on hold or lie bell has treated me like a loyal customer 40$ Canada us 200gb

  • sandeep_iiml Sandeep Singh (@sandeep_iiml) reported

    @TELUSsupport The person manning your store at CenterPoint mall, Toronto at 7 PM , July 23 was clueless about your apple standalone watch plan. He was rude and unhelpful. Even asked me to close my account with Telus and not to come back to Telus ever. When I asked his name..

  • JasonGagne24235 JayDawgTDot (@JasonGagne24235) reported

    @TELUSsupport If you had a call center in Canada, it wouldn't be an issue. Instead, you're leading with profits over service and the customer pays at the end. Telus used to be different, customer focused ... Now, you're no different then @Bell and @Rogers . Shame!

  • faxon99 Chris Faxon (@faxon99) reported

    @Rogers after 20mins of navigating their maze of options they return "We are too busy to answer your call, try again another time, goodbye" #awful #disgraceful #shaw. Do yourself a favor a go to @TELUS or @Bell

  • DavidKe1ly David🇨🇦 (@DavidKe1ly) reported

    If you get a call from @TELUS, @Bell, @Rogers or any phone company offering “40% off” and asking you to verify your name — don’t do it. It’s likely a scam, & they may record your answer to impersonate you later. Tell them you’ll call back using the official support number instead

  • Ali96019865 Ali (@Ali96019865) reported

    @rogers @telus @bell how on earth is there no signal and so many dead spots in cellular coverage in Huntington Hills and Beddington? This doesn’t even happen in third world countries.

  • TheSorryGirl1 TheSorryGirl (@TheSorryGirl1) reported

    @TELUS @TELUSsupport @Bell Listen you guys, the service in Newfoundland for cell phones is absolutely atrocious. I’m paying 254$ a month for 3 phones and where I live if I don’t have internet I don’t have service. Figure this out or I’m not paying my bill anymore.

  • JohnArgus5 John Argus🇨🇦🇬🇧🇮🇱🇺🇦 (@JohnArgus5) reported

    Bell fired most of its staff years ago. So did Rogers. And probably Telus for all I know. They now subcontract service calls as well as customer service to the lowest bidder, who then hires the cheapest possible employees, usually immigrants or foreign workers. I've had Rogers for 10 years and had a number of service calls over that period and I don't think a single one spoke unaccented English.