Telus

Telus Outage Report in Brantford, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brantford, Ontario 12/14/2025 15:45

December 14: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Brantford, Ontario

Latest outage, problems and issue reports in Brantford and nearby locations:

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    This entire of the #CRTC leadership is failing at the pillar of protection (s.7 of the Act), putting people in harms way, ignoring basic service (universal comm's) & rights for the financial benefit of... Rogers & Telus. People don't see this. They don't know. *shakes head*

  • RobHislop Rob Hislop (@RobHislop) reported

    @imboblayton I can’t help you with directions but you did make me laugh with your comment - is telus better than Shaw? Having spent time with both I am going to say both are equally frustrating

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUSsupport Oh hey still nothing from Telus. This is how they actually treat their customers. 3 weeks trying to get a hold of support for my broken phone and I can't get anyone to even read my messages.

  • Belib16 Belibra (@Belib16) reported

    @TELUSsupport @TELUS nearly 72 hours without internet because the former residents didn't cancel their plan and Telus apparently doesn't have a process to handle this...

  • thexantar Brandon/Xantar (@thexantar) reported

    @TELUSsupport Why is it your website to request condo fibre upgrades never gets a response? In St. Albert & I’ve applied three times as a member of our condo board. Telus sure pretends to care about community with ads until it takes any form of work.

  • cory9917 cory persson (@cory9917) reported

    @sunshine22kas @RogersBiz Sass..that’s so facking annoying …17yrs and that’s the way you’re treated?? We’ve been with Telus and no issues.

  • LorneRath Lorne Rath (@LorneRath) reported

    Do you remember when you joined Twitter? I do! #MyTwitterAnniversary Telus Sucks cancel you subscription

  • SquatchMcTimbit Squatch McTimbit (@SquatchMcTimbit) reported

    @amber122185 internet/TV in 2021 & finally had to go into a telus storefront & get a rep from there that we'd been dealing with, to call in to even be able to get a hold of Telus, in order to get that issue fixed. Their "service" is ****.

  • tutorkag1 tutorkag (@tutorkag1) reported

    @CheriDiNovo Redundancy built in with Bell and Telus?- emergency readiness - national network failure - Rogers cost savings lack of testing infrastructure protocols weak and cheap - consumers pay global top rate scale!

  • marcusp11 Marc Perreault 🇨🇦 (@marcusp11) reported

    @mrmikeMTL I live on an acreage so still have telus satellite to be able to watch oilers games. My internet too slow to stream live events. Netflix is ok, just can't do live tv