Telus

Telus Outage Report in Brant, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brant, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brant, Ontario 12/31/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Brant, Ontario

Latest outage, problems and issue reports in Brant and nearby locations:

  • Charlie_Lyons Charlie Lyons (@Charlie_Lyons) reported from Brantford, Ontario

    Anyone else in Brantford currently getting no cell service where you ordinarily get 3 or 4 bars? #TELUS #Brantford #BrantfordBrant

  • MikeSpicer12 Mike Spicer (@MikeSpicer12) reported from Brant, Ontario

    @TELUS Thanks for the $500.00 cancellation bill today. You charged me a cancellation fee when I moved from Alberta to Ontario!! You don’t have internet or tv service in Ontario! And that’s my fault! Customer service needs improvement too!!

  • amber122185 mazikeen (@amber122185) reported from Brantford, Ontario

    Does telus have good Internet plans? I know they never used to do Internet but I thought I saw some thing recently where they did start.

  • Shanny684 Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Koleffwest Koleff (@Koleffwest) reported

    @TELUS have been on @TELUSsupport for 5 hours. Spent untold hours on the phone explaining my problem over and over again to people who either don’t care, or have no authority to assist. Have been over charged $590 for service I never used and they refuse to credit my account

  • RfSbreds Renaissance Farm Saddlebred Horses (@RfSbreds) reported

    We’ve been without our @TELUS satellite tv since Dec 9th. Bill in the mail today, and you got it, they have the cheek to charge us for that missing service. @TELUSsupport

  • macpm3 Perry (@macpm3) reported

    @ChrisSpace4 Which seems like a lot of techs don’t know about being able to do that? One of those “technically can do, but Telus says no” kind of things? I’ve never been able to get concrete info on that.

  • nzcdn Kim 🏳️‍🌈🇳🇿🇨🇦 (@nzcdn) reported

    @Bell_MTS Yea, no thanks. After 20+ years as a customer, moved to @TELUS. The eyeroll when being asked to help us and the repeated "sorry we can't do that" and finally the "go ahead and move" attitude, zero customer service from the store we visited, it was a lovely welcome to Telus.

  • sdcinvancouver SDC 🔭 ☄️ ☮️ 🇮🇷❤️‍🔥🇺🇦 🇨🇦 (@sdcinvancouver) reported

    My "love" for Telus was lost after several very poor support call experiences over the past few weeks; they were all for different reasons and for different accounts (I manage 6 lines). @TELUS appears to have changed. In my experience, they used to care about their customers.

  • JohnsGerald Gerald Johns (@JohnsGerald) reported

    If the purchase for Rogers to buy Telus is approved, how can the service not become the same as West Jet and Air Canada?! Slow, overpriced and inconsistent? Debate amongst yourselves.

  • PauzeEve Eve Pauzé (@PauzeEve) reported

    @TELUSsupport is there an Telus Mobile outage in Quebec? I haven't been able to send text messages or make calls for the past ~30mins. #TelusMobile #TelusMobileOutage

  • yaynewfriend @Daria@Equestria.social (@yaynewfriend) reported

    @buggy37622447 @shakepay Koodo might not work with it, given that Koodo has abysmal phone support, they're the cheapass Telus brand and Telus needs to be called to manually add your card. But once they do that, you can use it going forward. :)

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    So my @TELUS internet service has just stopped the past four day for no reason. No notification of an interruption and no reason there would be one. And don't tell me to unplug it and plug it back in again.. I can't even call anyone to help. I'm using the worst week..

  • CordaleHann Cordale Hann (@CordaleHann) reported

    @CTVAtlantic How about we let online healthcare providers provide prescriptions? Other provinces have this “luxury”. Telus Health virtual care is so convenient, but they can’t provide us with anything other than spoken words because our province restricts it. Fix this please!