Telus

Telus Outage Report in Brockville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brockville, Ontario 12/26/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • parksie246 Ross Parks (@parksie246) reported

    So the first night we can relax and start to enjoy our new home and @TELUS craps out and @TELUSsupport can’t help. This is completely unacceptable at what point do these companies focus on customer service.

  • MerieSarge Meredith Sargent (@MerieSarge) reported

    @TELUSsupport “welcome to our support channel. Burning questions?” YES why are Telus mobility customers being denied replacements if their phone GOT BURNT? Do better Telus

  • roadpaul1 Paul Harman (@roadpaul1) reported

    @TELUSsupport We use a Telus Hub in the Cultus Lake area during the summer months only which means we pay $500/year for almost nothing. The equipment in the area is inadequate during the summer months. Customer service tells me to keep complaining in hopes an upgrade happens 🤬

  • blake_vince Blake Vince (@blake_vince) reported

    A shout out to Telus mobility customers. How is your cell service lately? Mine is borderline abysmal. Long term customer. Zero customer service to say/email updates if there are service disruptions?

  • kropija jay kronak (@kropija) reported

    @calgaryherald @TELUS Hilariously stupid for anyone who's dealt with these "work" from home phonies. lmao

  • MerieSarge Meredith Sargent (@MerieSarge) reported

    @TELUS @TELUSsupport is it true that you are denying replacement phones under your “insurance coverage” for phones lost in the Lytton fire? On basis the customer is unable to return the damaged phone? REALLY? “Telus celebrates Pride month”. Are you proud of yourselves now?

  • grizzyof3 grizzyof3 (@grizzyof3) reported

    @edmontonjournal @TELUS I keep seeing this damn story all over my feed as if it is taunting me. I don’t live in the middle of nowhere and can barely get 25mbps on a good day. Bad day I get nothing. I live 1.5km from a city of 68k. Better off if I lived in the middle of nowhere

  • StrategicThghts David Schreck (@StrategicThghts) reported

    *98 isn’t working to connect to #Telus voicemail and callers can’t leave messages. Are others having this problem?

  • adamundefined Adam Cox (@adamundefined) reported

    If you want to help a friend of mine who lost everything in the fires in Lytton, BC would you mind RT’ing my last tweet. It seems Telus is denying insurance coverage because she doesn’t have a damaged phone to return.

  • muneer_bey Muneer Bey (@muneer_bey) reported

    @TELUS I have been lied from very first day joining Telus. Each new agent I speak with tell me that previous agent lied to you and did not know what they were doing. An agent suppose to be at my house between 11-1pm today it is almost 2pm where is he. HELP