Telus Outage Report in Brockville, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Brockville, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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hemsky
(@Hemsky83_) reported
Bank of nova Scotia is such a mickey mouse organization . Wowza its as bad as telus for customer service. I closed all accounts and credit.
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Nico Miatello
(@NicoQPPN) reported
@TELUSsupport You guys really need to address NBA league pass. 1st of all you are charging $50 more than the NBA itself for the service. 2nd I am unable to attach my existing account to my Telus TV 3rd there is no other app option on my TV box.
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🧙♀️Nicole Sanderson
(@casualmomsense) reported
Has anyone else been having issues with @TELUS wifi lately? My TV and Google nest keep losing signal, but I was NOT the techie in the relationship so wondering if it's just me ?
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Melanie PA Clarke
(@Blonde_Duchess) reported
@TELUS @TELUSsupport been a month since I got the service and I’m still not able to select the channels I want for my #Pik5 not on your website nor on your app. #HELP! Have terrible channels that I didn’t choose #BadCustomerService
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Rena Woss
(@renawoss) reported
@Shawhelp Shaw remote control SUCKS. Wish I stayed with Telus ... they have one that is well designed!!!
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Drean
(@IamDrean) reported
@TELUS can’t get a hold of any of your representative. I have been trying to connect for hours but your autobot chat would just say no one is ready. I’m in the line but nobody answers. Then how can I have my service??
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Mark Roseman
(@markroseman) reported
Question for @cpsbc_ca: what about physicians working for Telehealth services e.g. TELUS Health, etc.? What does the assessment process look like for them? Because given the blatant and widespread accounts of poor care, it's either not happening or failing badly. 2/
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🧙♀️Nicole Sanderson
(@casualmomsense) reported
@bbctsan82 @TELUS Lol well the problem is everything is a nest of cords. I think there's a modem, and another thing, that blink. But I swear there's stuff setup in 3 rooms and i hate it all. I have the ability to plug in/out. After that I'll call telus. Im NOT tech inclined and never needed to be
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Andrew C 🇨🇦 ❤🇺🇦
(@AndrewCooke87) reported
Trying to get my phone number ported over but Telus is no help at all! Starting to regret my decision to go with @TELUS @TELUSsupport
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Fayek Boek
(@BoekFayek) reported
@CanmoreRobb @TELUS @CRTCeng Apparently they can’t charge it in quebec… Meaning they treat Canadians differently