Telus

Telus Outage Report in Brockville, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brockville, Ontario 03/12/2026 17:10

March 12: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • swill7 Sheryl Williamson (@swill7) reported

    @TELUS Had one of your reps come to the door. Wasn’t interested, he didn’t want to leave. Closed the door & he took it upon himself to walk down the side of the house. Got real rude when I asked him about it. Not cool. 😡

  • symphorik casey. (@symphorik) reported

    You know what sucks, is @TELUS told me not to worry about November to December’s Bill for either Internet or Mobility because I was a flood victim… but they didn’t cover it. #FeelsBadMan #Telus been on catch up ever since.

  • AcuitasA 🇨🇦Acuitas Arbutus (@AcuitasA) reported

    @TELUS **** your 5G. It’s bad for humans. Telus has no business in my digital healthcare.

  • cherry_grant cherry grant (@cherry_grant) reported

    I am giving @TELUS @TELUSsupport the boot today and falling into the sweet, reasonably priced, waiting arms of Shaw. imagine being charged $30/month for ages for a channel package you never ordered? and never getting proper help to iron it out? yeah, byeeeee.

  • IsntThisMe Xzq (@IsntThisMe) reported

    @TELUSsupport for some reason I can not send or receive calls/txts, all I get is a no network connection. Is there an issue with @Telus and it's network right now?

  • FaIIenWings Zoe 🎗️ Faiien (@FaIIenWings) reported

    @BryeNotFound My mom has threatened to leave shaw/take up the deal Telus offers her countless times/says "I've been a loyal customer for X years, what kind of deal are you giving me to stay?" And it ALWAYS works

  • ve6mad Max (@ve6mad) reported

    @TELUSsupport @TELUS This was good when we had to connect with family to get them out. Shame you can’t help Ukrainians coming here with internet/phone services 🙁

  • rdumaresque Reggie D. (@rdumaresque) reported

    @TELUS had me wait on the phone for an hour last night because I got a roaming charge and I haven’t been outside the country. Transferred me to the wrong department only to tell me that I would have to call back again after my next bill for them to fix their mistake.

  • Twinsport BT Lees 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏍️ (@Twinsport) reported

    @Bell_Support all I get Is H+ no one is willing to help me. I'm paying for LTE bit not getting it. Hello Telus

  • StevenX_DFA StevenX (@StevenX_DFA) reported

    @PrimeBane The telus hub isn't completely terrible, though it's still miles from a proper fiber connection. But I certainly get by.