Telus

Telus Outage Report in Brockville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Brockville, Ontario 03/25/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bc_news_addict BCNewsAddict (@bc_news_addict) reported

    @valriw @TELUS @TELUSsupport Yes, he came to our door. I'm not trying to be a Karen. Not one bit. It's a pandemic and Telus is the root of the problem. Ugh. Sorry for venting. I certainly appreciate your information, big time. I'm just dumbfounded why Telus would be so damn stupid.

  • WingerAlberta President Elect Alberta Winger (@WingerAlberta) reported

    @telusmobility Please explain how within 4 hours of beginning a new billing cycle with my phone connected to my Telus home wifi network I could possibly have used 1.27GB of data. I received a message at midnight confirming my new billing cycle had begun. Something’s not right.

  • BuddhaSax Buddha Sax (@BuddhaSax) reported

    @TELUSBusiness I have a recording of promises made by one of your Telus Small Business reps and those promises were not followed through. Please msg in the DM's. I just a had a 2hr call with another rep that didn't really fix the problem at all. #keepmybusiness

  • bc_news_addict BCNewsAddict (@bc_news_addict) reported

    @carguy_1970 @TELUS @TELUSsupport He could also have left literature or at least a card, neither he would provide. So, I told him to **** off and get off the property. Not a good sight with me in my pj's pissed off and sick trying to protect the neighbourhood from bullshitters.

  • bc_news_addict BCNewsAddict (@bc_news_addict) reported

    Dear @Telus, I just had someone stating they were representing your company coming door to door selling for you in a PANDEMIC? You better tell me he's phony. RIGHT NOW! I just yelled at him and told him to get ******** away from me.

  • ShelleyZambardi Shelley Zambardi Hineline (@ShelleyZambardi) reported

    @WhistlerBlckcmb @TELUS That’s great, but what the heck with the ZERO customer service?! Family has been season pass holders since 1999–never had anything but first rate service. Now—Five days of being put on hold for hours, then disconnected, online chat que wait time 286+min then try back tomorrow. 😫

  • InspectorAtomic Andrew (@InspectorAtomic) reported

    @TELUS I've had nothing but problems, with my internet and I'm on pure fibre. Not sure what's going.

  • SusanFDe Susan De (@SusanFDe) reported

    Apparently service canada is filing a legal case against me. I think I'll pretend it's a scam call and ignore it. Honestly @telus are you making money from this nonsense?

  • JohnRei01566992 John Reid (@JohnRei01566992) reported

    Dear Mr. Telus I have a pik TV unit and feel like I should throw it out. The system has many problems first when I change the channel the request goes to Toronto via China and is translated by an east Indian speaking swahili. Then it says loading and you wait another 3 minutes

  • devonlethbridge Devon Lethbridge (@devonlethbridge) reported

    @TELUSsupport 3 phone calls later and still no return mailer if via email after 3 weeks of requests to return my device. Time to finally help me @TELUS