Telus Outage Report in Brockville, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Brockville, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Telus
Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
melanie
(@catswarm) reported
@TELUSsupport At some point in the course of all of these service calls over the past year, I should have already been referred to the “right team,” don’t you think? Is this “right team” a team that absolutely no one else who works for @TELUS knows about or can access?
-
Right of Revolution
(@revolutionvote) reported
@TELUSsupport My Boost wifi6, which I got 4 days ago intermittently powers down. I need you to send me a new one but can never talk to a live person and your automated services keep trying to troubleshoot problems I don't have. It is also undiscoverable by My Telus WiFi App.
-
Hugo Williams
(@VerySus3) reported
@alex_n_boyd If I have to log in from the website to make it work with my Telus one more time... (I have to do it almost every time), it's just insultingly bad at this point
-
Keri-Anne Lawton
(@manyra) reported
@ChubbyChucks UGH. I used to have CCI Wireless (Hays, AB) which was bought by Explornet. The not great service just got worse, bad speeds and no customer service records to help with follow up. We’ve been with Telus Smartnet for a year and love it.
-
Jean Clark 🇨🇦
(@jjclak) reported
@DougAlder @Qualifyfor I’m in rural BC. East of the Okanagan Valley. No fibre optic, no cell service. Telus has given me a $25/mo credit to make up for my ****** service. 2 MB’s some days and frequent unexplained drops. Several times a day for several minutes at a time. With the credit I pay $56. 😕
-
Flames Fans Central
(@FlamesForums) reported
@menard_ray THIS is why I have avoided Shaw AND Telus for almost 2 decades... I am a VERY happy customer with Lightspeed internet....
-
Chubby Chuck 🇨🇦 🐷 🐝 🐔
(@ChubbyChucks) reported
@manyra I just got an offer in the mail is that DSL? I really don't want to subscribe to anything Telus because they're in cahoots with Kenney. But I might have to lay down with the devil if this keeps up.
-
Aatos Lehtila
(@Qualifyfor) reported
@Fansen @jean_yoon Just checked and Telus offers no service to my house.
-
GadgetBoy
(@GadgetBoyActual) reported
@CCTS_CPRST I need help filing charges against @telus for flagrantly ignoring the DNCL. I signed up for services with them over a year ago, at that time I informed them that I didn't want any marketing calls. Since then, I've been called by their mobility team about once a month.
-
Agent365
(@Agent365) reported
Saw a family doctor on telus health. That *** was sipping the establishment Kool-aid so hard. Smh. God help her.