Telus Outage Report in Burton, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Burton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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celebrity1494
(@celebrity1494) reported
@TELUSsupport Telus has the worst customer service ever! So far 2 hours waiting for help and then the Agent can’t do anything! 30 year Telus Customer maybe not for much longer!!!!
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Jesse Rolufs
(@JesseRolufs) reported
@SunnnyBeeee @KyleGunderson Used Telus for yrs. Helpful, good coverage, great pricing, but dropped them over a recurring issue where they would cancel my autopay without telling me, continue to bill me without telling me, and then I would suddenly get hit with a large several month bill with interest.
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bEepBOopBEEP
(@tftowner106) reported
@TELUSsupport Telus TV+ app no longer works on my Samsung tablet. Error message "required output protections not active". Trying to watch on tablet, not casting. Android 8.1. Uninstalled and restarted but still doesn't work. Please let me know solution. Thanks.
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Danyull
(@Danyull10) reported
@TELUS You are absolutely the worst company I've ever talked to or had a customer service experience with. Your terms of service are almost extortion and you are a phone company that does not pick up your phone. TERRIBLE POS
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AliBee 🇺🇦🕊
(@SkooMoo) reported
@KyleGunderson I’ve been with both Telus and Koodo. Their service map is the exact same as Sask Tel’s. so if you are experiencing sketchy coverage it will be no different if you switch back to Sask Tel. They use the same towers.
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@katheren
(@Katherenfog) reported
@TELUSsupport I called in but never given what was promised. She told me 3 times that 'she' is a consumer too & maybe best to return to Shaw! You folks came to MY door 4 times to get me to switch service providers then 100% let me down! Lump of coal for sneaky door Telus sales people!
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Edmond
(@EdmondYoong) reported
@TELUSsupport @TELUS @TELUSsupport why no response to my billing problem? :(
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Dylan
(@DylanShervill) reported
There needs to be an end to the monopoly in Canada for mobile phone, TV & internet. Rogers, Bell & Telus are all atrociously bad in regards to service, pricing and actual product. Thanks for coming to my Ted Talk.
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Dave F
(@DavidADFisher66) reported
@Lauren_Southern I have a facility with Telus that makes a caller enter a code the first time they call. Once identified, they don't have to it again. The scammers and spammers don't enter the code, and I have had no trouble since.
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Lynda-Lee Saunier
(@LLSaunier) reported
Telus response but still you can't contact them? This is the automated response from Twitter? Hi, We're glad you wrote. Unfortunately, the email you responded to is unmonitored. You can get help and find answers to your questions on the Twitter Help Center. What a joke.