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Telus

Telus Outage Report in Burton, British Columbia

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Burton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Burton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WeHaveMCTY
    WeHave (@WeHaveMCTY) reported

    @Feisty_Waters Yeah even the most tone deaf corporate entities couldn't get this one wrong. Doesn't mean that Tim's and Telus suddenly stopped being objectively awful companies who treat their employees like cattle, but Hockey Canada needs to be defunded and dissolved.

  • JonDurnin
    Jon of the Shore (@JonDurnin) reported

    @TELUS @TELUSsupport your call center recording says "call back during normal business hours". What are your hours? It's 4:33 pacific time and you're closed. Why no call-back service? Over 1hr on hold makes me 😡

  • rfsbsb
    Rafael F. Silva (@rfsbsb) reported

    I’m saving $100 a month by switching from one internet/mobile company to another. Goodbye @TELUS, thanks for never bothering offering any discount in the past years.

  • ryuukaiser45
    Ryuu || 龍 (@ryuukaiser45) reported

    Wtf is wrong with my internet telus

  • triplesnap81
    ⚡️ (@triplesnap81) reported

    @PierrePoilievre & what about the credit card fee fiasco currently trending that businesses can now pass onto their customers (as if they already don’t?) I won’t be their customer if they do! Are you listening @TELUS?

  • 604BBQ
    Brian Boyle Quon (@604BBQ) reported

    @telus Why does nobody ever answer the support line or your Twitter support? Trying to get through for multiple days now and still no help! 😒 #customerservice @TELUSsupport

  • Rubberduckys96
    Taylor (@Rubberduckys96) reported

    @TELUS my service is terrible all the time. I live in town, I can barely get service at my house.

  • DarkLeelan31
    James (she/her) (@DarkLeelan31) reported

    @TELUS My cell under you guys needs reset three times a day to get connected to internet. My home service dies every three months and needs a repair. In the middle of a huge city with tons of towers for connection. Hate having chose you all most days.

  • charliefudgens
    Charlie Fudge (@charliefudgens) reported

    @RetroWinnipeg Fair point! Do we think Telus and Esso/Imperial are pulling their support from Hockey Canada but not the actual tournament? It sounds like they are pulling all of it.

  • YYCbikewinefood
    Jim-bike/food/wine (@YYCbikewinefood) reported

    Is it just me or does the @TELUS Optik interface seem really bad? What am I not understanding?