Telus

Telus Outage Report in Cambridge, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cambridge, Ontario 04/19/2025 10:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Cambridge, Ontario

The most recent Telus outage reports came from the following cities: Waterloo and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Phone
CanadaWaterloo E-mail
CanadaCambridge Phone
CanadaWaterloo Phone
CanadaCambridge Phone
CanadaKitchener Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tara_bert Tara Bert (@tara_bert) reported

    @kentcclark In that case you’re negotiation w/ the manager at Telus should be even easier. By no fault of your own you’re being forced to move. You can’t base your move on Telus service capacity…

  • Jason3Butler Jason Butler (@Jason3Butler) reported

    In January of 2021 I filed a complaint with the CCTS against Telus. In an email CCed to my Federal MP Karen McCrimmon the Commissioner of the CCTS Howard Maker admitted that he intentionally violated the Procedural code of the CCTS in order to comply with Telus's demands.

  • Kaaaymariee -km (@Kaaaymariee) reported

    So @TELUSsupport will disconnect your service and when you ask to speak to someone higher up they wont let you... but they will turn your service on to let them call you back but then turn it back off if you don’t pay right away.... so thats how you run a company? #telus

  • 83_rory Rory Schmidt (@83_rory) reported

    @Coast_Capital so I can't add a Bill Payee because apparently there's ongoing maintenance until August 15th? Can you please let @TELUS know that my payment to them will be late because of your system issues? Thanks.

  • DaClownShow Da Clown Show (@DaClownShow) reported

    Your website is giving out the wrong number to make #OptikTV Changes and the live chat produces an error page. Tell us why we should pay you so much for crap service and technology? #Telus #ClownShow @TELUS

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @iamgroot11 @FreedomMobile I never expected it the day the other carriers announced it. These things take time, even decades, to even launch a new set of equipment and frequencies. Rogers, telus and bell got theirs up and running 10 years ago, and then made an announcement, and activated it a month later.

  • Quea_Ali Ali Quea (@Quea_Ali) reported

    @bruce_mcgonigal @KatyNewf @TELUS Pretty much that, they know you need them so they can absolutely treat you like ****, since in some areas they are the only option you have.

  • RobeyGFlynn Robeson G. Flynn (@RobeyGFlynn) reported

    @AskWWENetwork I will tell you the problem again. It's the same problem that you have had with almost all Canadian subscribers. WWE Network website is not getting the credentials from Telus, this problem is not new. "No subscription found!" message appears. (1/2)

  • LordGarth_Izar Lord Garth 2.0 🪒 (@LordGarth_Izar) reported

    @ana_lisboeta That is a threat and they cannot do that. They have bought this debt from Telus and won’t quit until they extract 30% of the value. Document everything. Include it in your complaint(s)

  • stry8993 Stadium ARTs (@stry8993) reported

    @alisoncassis1 @scotiasinger Ahh, I see a bit of a description in the thread above. @scotiasinger , Telus is your ISP? What are you using for your network? Is it an all-in-one, or do you have a separate router?