Telus

Telus Outage Report in Cambridge, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cambridge, Ontario 09/18/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • Shanny684 Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bkscobbie Kara Scobbie 🇨🇦💊 (@bkscobbie) reported

    @nationalpost Hope they'll accept cheques! They can absorb the 1.5% cc charge. Telus makes money hand over fist. Stupid.

  • pierremichaud PierreMichaud (@pierremichaud) reported

    @CBCNews I left Telus a couple of weeks ago because of this. Went to Rogers with the three lines for my family. This is an inflationary grab. Never going back to Telus.

  • KokoJones79 Koko Jones (@KokoJones79) reported

    @CamRegier @TELUS It's almost always Bell/Mts here, I'vetold them a million times to never come back. But my kids are sick and screaming, I'm saying no and trying to close the door and he's still trying to sell me. Go away.

  • abhiketg Abhiket Gaurav (@abhiketg) reported

    @TELUS your customer care agents are liars. Do you guys even care about customers?

  • justistruth justistruth (@justistruth) reported

    @theJagmeetSingh Jagmeet as a taxpayer you are taking too much of my money! No one forced people to work at Telus or Rogers, but we are all forced to pay the government! Help us!

  • brett_nixdorf Brett Nixdorf (@brett_nixdorf) reported

    @TELUS Telus adding an additional 1.5% in credit card fees to your already over-inflated, monopolized, penny-pinched phone bill. Canada's competition bureau needs to intervene and break up this monopoly. DO NOT support this company. BREAK THEM UP.

  • BobMaillouxWRP Bob Mailloux (@BobMaillouxWRP) reported

    @bradleishman @TELUSsupport Lol, still bad eh Brad. Years ago I emailed the Telus CEO describing the horrible Customer Service I was receiving. He actually read it and a Sr. VP from Telus called me within the hour. You might want to try it...

  • MalczewskiSaul Saul Malczewski (@MalczewskiSaul) reported

    @GlobalBC The richest bastards in BC get to charge more money.... **** u telus

  • Duck_Triver Arthur Morgan (@Duck_Triver) reported

    @CKNW @TELUS better tread lightly. People are very fickle these days and with so much competition, nickel and diming loyal customer could be a costly endeavour.

  • airwolf147 David Maandag (@airwolf147) reported

    @CKNW Anyone wonder why I’m no longer a Telus customer?