Telus Outage Report in Cambridge, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Telus
Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (11%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cambridge, Ontario
Latest outage, problems and issue reports in Cambridge and nearby locations:
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
-
Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Rusty Idols
(@Cliffor18175753) reported
@cmcalgary Just be aware it's a Telus bargain brand, so if you want to switch to get away from their network - it's the same one.
-
James Fletcher
(@JimmyFletch78) reported
@kyulls Already a TELUS customer. Does that qualify for an Alpaca?
-
Rosanna Cholak 🇨🇦
(@CholakRosanna) reported
@rastasack Telus had other company start at 37.00mth and said would change over same price WRONG 85.00mth changed cameras 2x and still not working NO PICS OF AT DOOR..CAMERA NOT WORKING WHEN THINGS STOLEN..MONITOR TURNED OFF IS WATCHING ME IN HOME..PIC DUPICATION...I AM SECURITY 10 yrs KNOW
-
Jaret Burbine
(@burbinejw) reported
@TELUS @TELUSsupport I’m trying to buy three phones right now two upgrades and one new line. I’ve called earlier today it got dropped. Went into a Telus store but the system went down. I’m calling again now wait time was 30 mins I’m at an hour now. What’s going on here…
-
MEAG ⚡️
(@meagkennepohl) reported
@rajneeshk @TELUS @koodo I got locked out of my account for trying to order a phone/new plan too many times without success! SO FRUSTRATING!!! They better fix the issue and continue the sale for a few more days so people can actually get it! If they don’t, I’ll be switching providers!
-
Dagmar Gross
(@Dagmar__Gross) reported
For 🇨🇦, I just did A BIG THING. I left Bell Mobility after >20 yrs, went to Telus. Black Friday deals great at both, I compared. Telus has a better, cheaper 🇨🇦🇺🇸 plan. Excellent sales rep, sold me. Best customer service I've had in years, w/follow-ups, no pressure.
-
Olivia Awo
(@oliviaawo) reported
@telus 4phone calls, 2telus agent. 5hrs hold time. No resolution. Very disappointed of this experience today!
-
chinenye ibekwe
(@caibekwe) reported
@telus @TELUSsupport it may be time for us to severe relationship, you may not care about me leaving your network but I rather spend my money where it is appreciated. Customer is always king!
-
Ben
(@BenjaminPatrick) reported
@TariqAnwar00 I use Public Mobile (Telus). Super cheap plans, no contracts, monthly rewards that reduce your bill, trade off is that you need to go to their community forums if you need tech support as you can't call anyone for help, but I've never had issues.
-
Brandon Macdonald
(@YukonBrandon) reported
@ThatJBrown Our live TV is through Telus Pik, and god damn is it awful. It's unfortunately also how we access HBO and every time I use it I hate it.