Telus Outage Report in Cambridge, Ontario
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The latest reports from users having issues in Cambridge come from postal codes N1T.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Cambridge, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cambridge, Ontario
Latest outage, problems and issue reports in Cambridge and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Scott Shannon
(@Shanny684) reported
from
North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Moose
(@blooooojays) reported
@TELUS @TELUSsupport Why do I get a different answer about my s21 ultra shipping status depending on who I talk to. One rep tells me this morning my phone will be here today, another rep emails me tells me 5-7 business days online chat tells me could be mid February. HELP!
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Andrew Leach
(@andrew_leach) reported
@occam_r No, but we do have two telus routers in series (don't ask, they set it up) but I don't think that's the issue.
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Spencer
(@SpencerTrinier) reported
@freedomsupport I’m sick of you guys...@TELUS would never🙃
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Castor_HD_Rally_In_The_Rockies
(@CastorFist) reported
@TekSavvyBuzz @Bell Think about the reconnection fees they collect from people having problems during a pandemic. Telus, Enmax, Koodo, Rogers, Bell, they all know they provide an essential service that people will make impossible payment arrangements with to keep the service
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GQ
(@GQ1916) reported
Let’s see how this goes. Why are no income and low income families not reviving free internet? The big 3 all received $100s of millions in wage subsidies. Yet still no access to internet for kids who may have to learn online!!! Let’s fix it. @RogersMobileCa @TELUS @BellMediaPR
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Ryan McAuliffe
(@ryanmcauliffe88) reported
@JuIia_Caesar I ordered an Apple Watch from Telus on the 15th. Haven't heard anything since the confirmation email of my purchase. Rude. Ive been with them since Clearnet in 2002.
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jim wheeler
(@superjim77) reported
@steeletalk I used to have same problem with robot calls which most are. Telus gave me the feature of Call Control which stops them in their tracks. It requires new callers to do one extra step like push # 1 or #2 which robots can't. It works well.
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Chey ✨
(@Nightside_Rush) reported
@AyuuniiArt being put on hold by Telus for almost 2 hours while trying to fix your slow internet 🙃
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Tia Daniels
(@TdotinLA) reported
Anyone else having issues with having no data with Telus today?
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Laurentian Effete
(@attorneyatbah) reported
Hey @Telus, I know a lot of people were talking about Bell yesterday but four spam emails in seven hours is a bad way to reclaim a customer's attention.