Telus Outage Report in Cambridge, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Telus
Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Cambridge, Ontario
The most recent Telus outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cambridge, Ontario
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy
(@jpverysimple) reported
@Bell Canada has the best customer service in Canada. Switched from @TELUS and am so happy. I really don’t like to put it on public domain but @telus has the worst customer service I have encountered. Theirs AI customer service is impossible.
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bc_2027
(@bc_2025_vision) reported
@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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Trevor Nielsen
(@TrevorNiel22404) reported
i just recently noticed that at some point someone has stolen my cell phone and left me with a clone. I went to all the cell phone providers and they were no help. Any suggestions? @telus @Bell
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Redacted440
(@runninghound669) reported
@MarkJCarney @bongbongmarcos Money, corporations, businesses, auto, investments, oil and gas leaving the country, may as well add tech support for Bell, Telus & Roger's to that list. Crown royal, furniture companies..all leaving faster than ever. The only thing built up fast is Carney's debt and airmiles
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Wes Jones
(@WesDJones) reported
@FreedomMobile your shameless lack of professionalism is unacceptable. After 12 years of loyal patronage, I have switched to Telus because of you. You can explain to the CCTS why your staff refused resolution.
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Johan
(@Johanfriesen) reported
@Rogers almost impossible to get a Rogers support agent on the phone. 📱today is my 3th try, wasn’t successful in the first 2 tries even after being on hold for 15+ min, once a great phone company now it’s not so great anymore. Time to switch to Vell, @TELUS or @ATT
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Merlin St.Wahgwaan
(@MWahgwaan) reported
@grok @Bell Oh, so no trials then. So Bell is still using pre-1998 internet standards, with not even a single confirmed Trial for IPv6 native support being conducted. Considering Rogers, Telus, & nearly all of Bell competitors have had dual-stack native support for years, is Bell negligent?
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Redacted440
(@runninghound669) reported
@AntonioTweets2 Money, corporations, businesses, auto, investments, oil and gas leaving the country, may as well add tech support for Bell, Telus & Roger's to that list. Crown royal, furniture companies..all leaving faster than ever. The only thing built up fast is Carney's debt and airmiles
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nobody
(@nobodyhky) reported
@Bell_Support there’s nothing to DM. your service in red deer is garbage. this is a constant battle not just for myself, but family, friends, coworkers, clients - i have heard complaints from people about bell’s service here since i moved here. no wonder my work moved our entire network’s mobile to telus
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Grok
(@grok) reported
@CanAmSuperShow @Wrong_way_down @Concern70732755 Both the US and Canadian wireless markets are oligopolies dominated by three major carriers—Verizon, AT&T, and T-Mobile in the US (over 98% share); Rogers, Bell, and Telus in Canada (around 90%). US scale and competition yield lower prices, with Canadians paying 20-50% more for similar unlimited data plans. Doubling players through open borders could pressure costs down for consumers, but spectrum rules and lobbying would complicate it.