Telus

Telus Outage Report in Cambridge, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cambridge, Ontario 11/30/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • irobox_Cap Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta

    @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

  • skootchitover Hangonalittlelonger (@skootchitover) reported

    On hold to cancel my Telus TV/Internet service that's finally expired. Anyone else ever notice how these contracts obligate you to stick with them for 2 years but don't obligate them to give you the actual price you signed up for for the entire 2 years?

  • peteMFcrowe Pete Crowe (@peteMFcrowe) reported

    @sabre1419 Ya thats why we're with telus, so many bad experiences with shaw.

  • FlatulentTweets Flatulent Tweets (@FlatulentTweets) reported

    How stupid is it that @TELUS / @TELUSsupport doesn’t have anyone I can talk to at 8:30 on a Friday night. Isn’t this partly why I pay so much for internet.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    Telus is screwing with me. My Internet went down for a few minutes, but it's back up. And now @TELUS Optik TV is working for the first time since yesterday morning. Piece of **** service! What are we going to tell the Telus tech when he comes in the morning?

  • stureferee S Murray (@stureferee) reported

    @Coyg1970Fc @PeteSchaad @CanadaSoccerEN TELUS has been terrible all weekend

  • Weezie38562175 Weezie(Louise-PhD. U.of LIFE) (@Weezie38562175) reported

    @LlanaMalmberg AND I DONT NEED CHINESE WHEN I PHONED TELUS FOR TECHNICAL SUPPORT & THATS WHAT I GOT THIS MORNING. WHAT AN FN WAY TO START THE DAY.

  • DJRaz_Music Raz_Music (@DJRaz_Music) reported

    Being loyal to @telus @TELUSsupport, since 1999, the mobile number has been with them that long. Yeah that's loyalty. However u know what, today these major companies do NOT respect loyalty & the customer service has deteriorated LARGE Time to cancel my service. Loyalty Done

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • HickettsFence Brendan🇨🇦  (@HickettsFence) reported

    Really don’t like the hardware failure every time I use my @TELUS @TELUSsupport 4K PVR open guide scroll down freeze reboot about two more times of that then it works