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Telus outages and service status in Cambridge, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Cambridge, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cambridge, Ontario

The most recent Telus outage reports came from the following cities: Kitchener, and Cambridge.

CityProblem TypeReport Time
Kitchener Phone 1 month ago
Cambridge Total Blackout 2 months ago
Kitchener Phone 2 months ago
Cambridge Internet 4 months ago

Community Discussion

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Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • Shanny684
    Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • ryanleys2
    Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • RamoneCat
    Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    JUST IN: American 5G is among the WORST in the world for AI, according to Ookla. And FDD radios, like the ones $AMPG sells to Telus $T.TO, are the key. Out of 22 countries studied, the US ranks DEAD LAST in the share of throughput it gives to the uplink, and 20th in latency. That matters because AI services (multimodal AI, AR glasses, real-time apps) are uplink-hungry. They push data UP: video, voice, sensor streams. And US networks are sitting below the thresholds AI needs. Why is the US so far behind? Ookla is specific: the country leans too heavily on TDD spectrum and lacks enough FDD lowband to complement it. The networks with consistent uplink (the Nordics, UK, Australia) combine TDD midband WITH FDD. The US doesn't. Read that again. The diagnosis is literally: America needs more FDD in the mix. Now connect it to AMPG. On the Tier-1 carrier deployment we've discussed, AMPG supplies the FDD mid-band radios. Two of the five radios per sector, in the exact band Ookla says US networks are missing. So the logic writes itself. If the US wants 5G that's actually ready for the AI era, Ookla says it needs network investment and more FDD. That's capex. And capex on FDD radios is precisely the buildout AMPG sells into. And this lines up with everything else pointing the same way: the $66B TELUS plan, the FY2027 defense spend, the sovereignty push, the AI-RAN validation. More American network investment, in the exact areas AMPG serves. The diagnosis (US needs FDD and network investment for AI) points straight at AMPG's lane. America's 5G isn't ready for AI. Fixing it means building more of exactly what AMPG makes. This is not financial advice. Do your own research. I'm long $AMPG.

  • don_elkington
    Don Elkington (@don_elkington) reported

    @LoveMy7Wood @TELUS My error.. Telus is Philippines and Rogers, India. AI helps them..: note the hold time out; AI explains issues and responses provided for them. So cool; so Canadian.

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS your tech support is GARBAGE! Refusal to fix my service. Trying to FORCE ME to buy fiber optic. **** OFF I AM NOT BUYING FIBER OPTIC. COME FIX MY LAWN FIRST!

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS another day and another day without the cable working. Frozen again. Your service is ****! @Rogers now is a good time for a cold call

  • CarolTopalian
    Carol Topalian (@CarolTopalian) reported

    News must be a public service. The closure of radio news 1130 is criminal.Local newspapers were torched over a year ago, along with the radio traffic station. In MetroVancouver, a major city of 3 million, it has gone silent. Companies like Rogers and Telus are ANTI-Communications

  • Sharisraven
    Raven (@Sharisraven) reported

    @telus you sent a new phone with nothing but debt collectors calling from previous owner. Wtf!

  • jenwads
    Jen Wads (@jenwads) reported

    @TELUS Then pass that info to your employees so they can help!

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS cable is still A mess.Going 2 address it or just ignore upset customers and hope they continue to give you their business. @Rogers can you provide cable that doesn’t continually cut out and internet that actually works? And do this without ripping up my lawn?

  • kFaNsUpAfLy
    don't chew with your mouth open (@kFaNsUpAfLy) reported

    @TELUS I was told by tech support that its a known issue that some Samsung devices cannot receive calls and the only way to bypass this until @SamsungMobile comes up with a fix in an update is to force LTE not 5G

  • kFaNsUpAfLy
    don't chew with your mouth open (@kFaNsUpAfLy) reported

    @TELUS Awesome, it took several tech support agents not knowing how to ssolve the issue before I found one who said I wasn't the first person having the issue and knew the fix