Telus

Telus Outage Report in Cambridge, Ontario

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The latest reports from users having issues in Cambridge come from postal codes N1R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cambridge, Ontario 02/21/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Cambridge, Ontario

The most recent Telus outage reports came from the following cities: Kitchener and Cambridge.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge Phone
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone

Community Discussion

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Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • ryanleys2 Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AJKuinckas72 Anthony J Krusinckas (@AJKuinckas72) reported

    @Fidomobile @FidoSolutions #RogersHelps This is bs now. Tried calling in and the damn AI keeps sending me to the wrong department. Scheduling a call back is ridiculous. This is the crappy service you can expect. I didn't send the wrong phone you did! Now fix it! #Telus #Bell

  • subst8nce subst8nc3 (@subst8nce) reported

    @FreedomMobile FYI, I've tried 5 times to sign up for home internet, everytime I try I get sent to the worst call center I've ever dealt with. Impossible to properly communicate, very painful to try and listen with a bad connection and people with poor communication skills. Back to Telus I go.

  • republic_yyc republik (@republic_yyc) reported

    @TELUS What a bunch of lies. Your company is absolute crap. You try & bilk seniors with your shady business practices & are a blight on society. Most of your workers are East Indians. Get the F out of AB & sell to a decent co like @TMobile

  • DavidKfromTO David (@DavidKfromTO) reported

    Hey @Bell, I’ve been a loyal customer for years. Looking to upgrade to Fibe 500 + Better TV, but Rogers & Telus have better deals. Can you offer a loyalty promo or match? Ready to commit today if the value’s right. #BellCanada #Toronto #LoyalCustomer

  • TahmohPenikett Tahmoh Penikett (@TahmohPenikett) reported

    @Rogers on hold 44 minutes now. For the highest profiting cellular provider in Canada, you guys sure provide absolute shite service. Ridiculous. Hire more staff. Can’t even get a specialist online, as there’s a massive queue. @Bell @TELUS who’s looking for a new customer?

  • badboythecat011 A bald guy (@badboythecat011) reported

    @theopenedbook @Bell @TELUS Customer loyalty doesn't get you anywhere these days

  • neshydee Dinesh (Dean) Ramdhayan (@neshydee) reported

    Consistently in shock how @TELUS @TELUSsupport manages to be worse than Bell. This time a complete business internet outage and their technical support hangs up on you because they don't work after 9pm lmao.

  • JustNoOne3001 Just (@JustNoOne3001) reported

    @yellmapper Interesting. Right now, Bell and Telus developed a 3800 MHz limit; they can turn it on from March 31st, 2025. The reason why it’s taking them so long is that all the sites in the Greater Toronto Area have the panels installed that support 3800 MHz, they need the software licenses

  • JayJohns14 Jay Johnson (@JayJohns14) reported

    @startca @TELUSsupport sharing feedback that I never had to wait more than 10 minutes on hold prior to Telus purchasing and I'm currently at 1 hour and 52 minutes of being on hold...so much for friendly neighbourhood company

  • aurashakes Lola (@aurashakes) reported

    @TELUS FYI Bell is locking all of your customers out of Crave due to their incompetence. I’d contact your support but you don’t have any.