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Telus

Telus Outage Report in Cambridge, Ontario

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cambridge come from postal codes N1R .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Cambridge, Ontario

The most recent Telus outage reports came from the following cities: Cambridge, and Kitchener.

CityProblem TypeReport Time
Cambridge Internet 17 days ago
Kitchener Internet 2 months ago
Cambridge Phone 2 months ago
Cambridge Internet 3 months ago
Kitchener Phone 4 months ago
Cambridge Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • RamoneCat
    Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • ryanleys2
    Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RochelleRooker
    Rochelle Rooker (@RochelleRooker) reported

    @mr_epp @TELUS I just submitted a complaint to them last week with the same issue. Was told that I was the sixth household in my area with the same problem.

  • RhondaN4
    Rhonda Lynn 💄💋 (@RhondaN4) reported

    @TELUS what does it take to actually get through and talk to someone???? There always seems to be plenty of folks available to sell me services I have no interest in but as soon as I need support, poof, no one to talk to!

  • maxcat7007
    Sylvia Roy (@maxcat7007) reported

    @TELUSsupport Do you report your Telus optik TV outages on Twitter? I'm currently experiencing an outage and it would have been nice to know this prior to spending an hour on the phone with Telus tech support. I looked on Telus website prior to calling, nothing was posted.

  • laurentaal_
    Lauren Taal (@laurentaal_) reported

    @TELUS I have been working to have a conversation with someone on your team for the last 4 hours. PLEASE HELP!!

  • pnwkate
    Pacificnorthwestkate (@pnwkate) reported

    @TELUSsupport @TELUS I came home from work to no wifi and find out my service is cancelled! How can that happen? Without even talking to me! All because new people moved into the flat downstairs I have no service! After 10 years and never missing a payment… beyond angry

  • pmayvr
    Paul Antonioni (@pmayvr) reported

    @brianlilley Bell, Rogers, and Telus love it because now you have to use their roaming service on your cell phone (@$12 per day or more) when you even go the US for a couple of days.

  • YYCTennis
    noname (@YYCTennis) reported

    @RachelNotley Shut up please. Talk about what you are going to do to the oil and gas industry. U think you are appealing to people but people need jobs. The UCP has and is attracting new business ie tech, Co2 capture, Amazon, Telus etc. this will never happen in an NDP climate. NEVER

  • LifeInThePatch
    Jeremy (@LifeInThePatch) reported

    @TELUS been a costumer for years, but after your recent treatment I will be changing internet, phone, security providers. Terrible service

  • mrbitcoin101
    ThatCryptoGuy (@mrbitcoin101) reported

    @telus Don't turn off easy roaming when you travel or telus will scam you with excessive roaming charges. Should be criminal. What a scam. They sure know how to treat 20 year long customers. Criminal imo. Should be taken to court.

  • zieglerrussell
    David Russell (@zieglerrussell) reported

    Why do tech/cell internet co.’s insist on giving such horrendous service? Yes, @TELUS @TELUSsupport I’m looking at you. It’s coming up on 10 years, it’s probably time to just change to someone else for now