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Telus

Telus Outage Report in Cambridge, Ontario

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cambridge come from postal codes N1R .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Cambridge, Ontario

The most recent Telus outage reports came from the following cities: Cambridge, and Kitchener.

CityProblem TypeReport Time
Cambridge Internet 14 days ago
Kitchener Internet 2 months ago
Cambridge Phone 2 months ago
Cambridge Internet 3 months ago
Kitchener Phone 4 months ago
Cambridge Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • ryanleys2
    Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • RamoneCat
    Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • Shanny684
    Scott Shannon (@Shanny684) reported from North Dumfries, Ontario

    @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Shelby_Thom
    Shelby Thom (@Shelby_Thom) reported

    @GlobalOkanagan @TELUS . @TELUS says it's bringing in a cell tower on wheels (COW) to ensure emergency responders have a reliable wireless signal. Company also deploying SmartHubs, satellite phones, cell phones, charging cables, and comfort kits with necessities to #LyttonBC evacuees. #BCWildfire

  • Raphleta
    Raphleta Taylor (@Raphleta) reported

    @the_cra this is to advise that my phone has been stolen and @TELUS and @PublicMobile are refusing to shut down the instrument and SIM Card respectively. Pls ensure that the crooks in your organization do not use this as an opportunity to steal my money or adjust my information.

  • fredjmal
    FredJ (@fredjmal) reported

    @TELUSsupport I have said exactly what happened this morning. Telus called back, no agent, I am put on hold you hang up after 4.28 minutes. CALL BACK should be when some1 is available at your end. fix your system. This has happened before.

  • GrannyGTArp
    Grannygta / 2_pop ⚰🌈👵♿🐱‍👤 (@GrannyGTArp) reported

    Daddy, why do people yell bad things at you? Please Telus.

  • fredjmal
    FredJ (@fredjmal) reported

    Useless @Telus support. I called, 1 hour wait. They call me back, tell me to press 1 to connect w/agent, ringing tone, 4.28 min later, disconnected at your end. Why call back if agent not available?

  • McIntyreReeve
    Michael Reeve (@McIntyreReeve) reported

    Neighbouring Telus and BC Hydro stations have suffered extensive damage. In addition, rail and highway infrastructure are affected. 2/3

  • sigma_balls
    DR COOM (@sigma_balls) reported

    @TELUSBusiness TELUS, you don’t give a single ****. I hope I stand on the CEOs grave and take a fat **** on it one day.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @MCChaseProduct Hi MC, are you experiencing issue with your TELUS home internet service?

  • SheilahDMacD
    Sheilah (@SheilahDMacD) reported

    @TELUSsupport is there an email address to which I can send a service issue complaint? I don’t want to wait on hold. Telus assist can’t help me. I just want to send the complaint with screenshots to support.

  • Gfrtgnbbvfrthnn
    That guy ron (@Gfrtgnbbvfrthnn) reported

    Trying to reset my password but your site is BROKEN😡 i enter my email and press reset then get sent to some pointless story @TELUS