Telus outages and service status in Cambridge, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Cambridge, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Cambridge, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cambridge, Ontario
The most recent Telus outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 2 months ago |
|
Kitchener
|
Internet | 3 months ago |
|
Cambridge
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Cambridge, Ontario
Latest outage, problems and issue reports in Cambridge and nearby locations:
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin (@lorinxoxo) reported from Kitchener, OntarioShout out to Telus they got my back we still got service up in here
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Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Scott Shannon (@Shanny684) reported from North Dumfries, Ontario@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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John Harris (@JStanley81) reported from Kitchener, Ontario@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris (@JStanley81) reported from Kitchener, OntarioI take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris (@JStanley81) reported from Kitchener, Ontario@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Ryan Leys (@ryanleys2) reported from Cambridge, Ontario@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, OntarioShoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Heldy (@HeldyCarvalho) reported@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
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BlueCrabGames (@BlueCrabGaming) reported@ProvoGal01 @TELUS @TELUSsupport Its not even customer service thats outsoirced to india, 90% of their store employees are indian, and if you work for telus, and you call their internal support line, its also 100% indians.
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BlueCrabGames (@BlueCrabGaming) reported@ProvoGal01 @TELUS @TELUSsupport I did a short stint with Telus/Koodo and left primarily because of the retarded scummy ibdians I had to work with. I watched them try to scam customers, I had one from another store try to steal product from my store twice. and the ki g of scum was my district manager who was just plain evil, never seen a fat guy get up so fast when a visibly mentally disabled lerson walked into the store, and he'd try to sell them to most ridiculous product for insane prices that would never sell, seeing them as easy targets, and when we didnt have what they wanted, he would go to amazon, find what they wanted and say he can special order it, and give double the price of the amazon listing. They would take discount codes meant for customers, apply them to the transaction, not tell the customer, get customer to pay full price, then pocket the extra. I could go on and on with the internal scams and fraud ive seen in phone companies, its wild.
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TELUS Soutien (@TELUSSoutien) reported@SikmaBj Our apologies for the frustration over the phone. We'd be happy to help here and if you require any assistance with your TELUS services please send us a DM.
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Woods Deep (@WoodsDeepMusic) reported@ProvoGal01 @TELUS @TELUSsupport Just hang up. It will catch on
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J (@J6440159438647) reported@ProvoGal01 @TELUS @TELUSsupport I hang up when I hear an Indian voice
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Dar Kana (@dar_kana) reported@ProvoGal01 @TELUS @TELUSsupport The customer service & service itself at Telus was so bad I switched to starlink. Imagine being threatened with a 250$ bill, by a member at a foreign call centre if I'm not home to fix your terribel services. Most of the calls- unintelligible!
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Colin from the Cariboo (@Bietska) reported@TELUSsupport @TELUSsupport: first, the tree is still on the lines as of this evening. Second, I’m not filling out any web forms for Telus again. After I filled out the support form you suggested above, I’ve been getting regular calls from Telus trying to sell me things I don’t want or need 😡
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Samantha 888 Alberta, Canada (@SamfromCanada8) reported@ryangerritsen Telus is awful
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Kit Kat (@KitKatKomeBack) reported@DanMazierMP 2/2; building the platform, there was also Onboarding vendors to bring on the pharmacies and clinicians on. Also needed was a 24/7 support network to be available to the pharmacies. Telus has the platform available to any province or private company that would want to use it.