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Telus Outage Report in Cambridge, Ontario

Why is my Telus service not working?

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The latest reports from users having issues in Cambridge come from postal codes N1R .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Cambridge, Ontario

The most recent Telus outage reports came from the following cities: Cambridge, and Kitchener.

CityProblem TypeReport Time
Cambridge Internet 20 days ago
Kitchener Internet 2 months ago
Cambridge Phone 2 months ago
Cambridge Internet 3 months ago
Kitchener Phone 4 months ago
Cambridge Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • ryanleys2
    Ryan Leys (@ryanleys2) reported from Cambridge, Ontario

    @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

  • RamoneCat
    Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • eischrista
    Christa Eisbrenner (@eischrista) reported

    find my account and said he would give me a callback in 5-10 minutes. That was two hours ago. I now have no service. AGAIN. I can’t call. It will take me hours of waiting at a @TELUS call centre for you to give me my number back, AGAIN. It’s not that plans are cheap. I have

  • SchwiftyMc
    CMcSchwifty (@SchwiftyMc) reported

    @AstralSpartan @TELUS Damn that sucks bro. If it makes you feel any better I won’t be able to get it either

  • Rikku_AB
    Rikku (@Rikku_AB) reported

    @GangstHannah Uugghhh that sucks I'm sorry! Telus destroyed my credit in my early 20s due to charging me for a service I didn't have. I've been a happy Rogers customer ever since.

  • swdshmtbll
    ALEXA W (@swdshmtbll) reported

    @BrooksHoffos @TELUS I would never lol

  • dszczepanek
    Dan Szczepanek 🇨🇦 🇺🇦 (@dszczepanek) reported

    The Rogers' outage. Bell firing LaFlamme. Telus adding a surcharge for the 'privilege' of paying your bill. What's next, "The Trucker Convoy brought to you by Freedom Mobile?"

  • themattyverse
    Mattyverse.eth 🪐🌌 (@themattyverse) reported

    Telus guys is finally here to fix my Internet. They gave a window of 8am to 9 am. It's 930. What's the point of a time window if they don't show up in it? He even called at 830 and said he'd be here in 30 minutes.

  • eischrista
    Christa Eisbrenner (@eischrista) reported

    Hey @TELUS I got a text this evening with my new pin # and I knew I was in trouble. Since I joined my husband with a Telus family plan last September you have cut my service and tried to recirculate my number 4 times. I knew I was in trouble so I called 611. The rep couldn’t

  • mamasaurusof2
    🇨🇦 Robbie McQuade 🇺🇦#StandWithUkraine (@mamasaurusof2) reported

    @Rogers Yeah....Hmmmmm.....About that?? Since the 'meltdown' on July 8th I have experienced nothing but problems texting. Messages not delivered! The messaging keeps failing, I have already reported this and 'reset' my phone. Yes, I am now going to give Telus a try. I have nada to lose!

  • Kebby_Kebs
    Kebby 🥐⚓🐠🕊️🪄 (@Kebby_Kebs) reported

    @MikahSmiles damn Telus being hella sus to me

  • TaLoKend
    TanyaK (@TaLoKend) reported

    Seriously @TELUS @TELUSsupport your app to manage channels has been down all day. Do you not monitor this stuff? Why the heck am I paying for low level service?