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Telus Outage Report in Cambridge, Ontario

Why is my Telus service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Cambridge come from postal codes N1R .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Cambridge, Ontario

The most recent Telus outage reports came from the following cities: Cambridge, and Kitchener.

CityProblem TypeReport Time
Cambridge Internet 17 days ago
Kitchener Internet 2 months ago
Cambridge Phone 2 months ago
Cambridge Internet 3 months ago
Kitchener Phone 4 months ago
Cambridge Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • RamoneCat
    Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gardenlilac2
    Garden Gnome (@gardenlilac2) reported

    @ElizabethRBess @dockevinmcleod I have been hearing about people using telus Babylon which is an online service. If you need prescriptions renewed for example, or need to check in with a Dr. about changes. Maybe check it out?

  • kaydeejay1995
    𝙠𝙚𝙡𝙡𝙮 (@kaydeejay1995) reported

    Hey @telus, exactly how many outages are you guys planning on having this year? After almost missing the call that my dad died because someone cut a line somewhere they shouldn't have, and now today, I'm getting pretty ******* tired of your service.

  • acnnews
    ACN (@acnnews) reported

    With 5G capabilities, TELUS is building on their award-winning network to bring customers better speeds, capacity, and responsiveness. See what 5G can do for you and your customers!

  • dakattack92
    Dakota (@dakattack92) reported

    @bkursel23 Yup, had nothing but issues with them before I switched to Telus

  • notovogons
    Tidi (@notovogons) reported

    @TweeetLorraine Yeah after 10 minutes of crap on the Telus automatic voice thingy a few weeks back I yelled “can I speak to a real person?” Was connected.

  • sachin12solanki
    Sachin Solanki (@sachin12solanki) reported

    @TELUS @TELUSsupport Please solve my Billing issue. I am contacting you since last 2 months. Please resolve it asap.

  • geraldnunn
    Gerald Nunn (@geraldnunn) reported

    Hey @TELUS, why can't I buy a Pixel 6 Pro outright at your store despite being a Telus mobility customer with a plan? Seems kind of an odd way to reward customer loyalty

  • wanless64
    James Wanless (@wanless64) reported

    @tara_bert @SteveSaysSure My wife gets a permanent 40% discount on internet/cable from Telus, as an alum. Right now the only thing we add is Netflix. Still ends up costing a lot. At least I know I'll never buy Amazon Prime.

  • Marguerite_HBC
    Nancy Marguerite Anderson (@Marguerite_HBC) reported

    @TELUS @TELUSsupport I don't think your marketing plan is working. I answered the phone, saying Telus Please Stop Phoning Me, and your telemarketer hung up before I even finished the sentence. Give it a Break: Its not working.

  • TheLifestyleDig
    LifestyleDigs (@TheLifestyleDig) reported

    Piece of **** @TELUS Optik TV signal is down AGAIN for over an hour. Got a tech on the phone who got the signal back and then he rebooted the system and the Optik digital box has been "taking a moment" initializing for 15 minutes. Wonder how many hours it'll take this time.