Telus

Telus Outage Report in Cambridge, Ontario

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The latest reports from users having issues in Cambridge come from postal codes N1T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cambridge, Ontario 01/13/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Cambridge, Ontario

The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.

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City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone

Community Discussion

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Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BAJVisser B.A.J. Visser (@BAJVisser) reported

    @maxfawcett Surprisingly, I've had a good experience with Rogers since I started with them four years back. It was Telus that drove me up the freaking wall with their poor service and ridiculous charges.

  • SPykeF1fan scott pyke (@SPykeF1fan) reported

    @maxfawcett First I got mad at Bell for poor customer service then Rogers pissed me off for lousy customer service. Telus was little better they lasted 3 years Now I'm with Virgin but it's only a matter of time LOL

  • GayPrairie Bryce (@GayPrairie) reported

    @maxfawcett Honestly my customer experience with Telus has been great but all of their rates are way to high compared to what people in other countries pay.

  • marty_mcfly1919 Rob Martin (@marty_mcfly1919) reported

    @Bell_Aliant Can you please get someone to check the cellular tower in spryfield area as the community has been getting calls dropped wether they are bell, virgin, or Telus. It’s been happening since Thursday. I sent a ticket off to bell mobility yesterday but any help would be appreciated.

  • kimpagegluckie KimPG ✌🏼🖤 (@kimpagegluckie) reported

    @MattGrierMusic @maxfawcett Rogers. I've traveled a fair bit on Telus and Bell and had better service with both than with Rogers.

  • hotcheri Aquarian Princess (@hotcheri) reported

    I couldn't even work today because the internet kept cutting out and if I'm even 1 day late paying my bill I get a late charge. No, I'm definitely gonna sue because if you make me lose my job due to your crappy service... @TELUS @TELUSsupport

  • BreeOkhueleigbe Brigid Okhueleigbe (@BreeOkhueleigbe) reported

    @TELUSsupport Can you please keep to your word @telus Stop reneging on your offers and then spiking my bills like crazy!! And with a crappy service too!! I want out of this dead beat contract!!

  • organicislands #Stayhome-#BeKind (@organicislands) reported

    Finally, clear instructions from a VIHA nurse to get a referral to the Assessment clinic so my daughter can actually receive medical care w/out another 8-hour wait in Emergency. Now, I have to get the referral. GP won't do a tele-appt until May 13, Babylon Telus same.. 2/#bcpoli

  • swordgeek Colin B. (@swordgeek) reported

    @TELUS Just had a call from "Sam" at Telus. "We are running a promotion..." "I'm not interested in any promotions, thank you." "Then go to Hell!" One of your customer service reps just told me to go to hell because I didn't want to waste his time. I'm shocked.

  • newsandinfo247 TheRealDeal (@newsandinfo247) reported

    @TELUSsupport - my email isn’t working. This is unacceptable. When you force migration you should make sure it goes smoothly. By the way, why would customers continue to pay for Telus email service when you are putting them on Gmail which is free? Hope Telus loses customers.