Telus

Telus Outage Report in Cambridge, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cambridge, Ontario 11/09/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • auzziejlee CBT: crash bandicoot therapy (@auzziejlee) reported

    telus is actually a ******* meme bro they indirectly throttled their own internet service and the guy that came to my place LIED as to what his name was???? as well as fail to reroute us to the proper technicians to get us an appointment to get proper service

  • AliAbu08941619 Abdullah (@AliAbu08941619) reported

    @TELUSsupport Most corrupt service in Canada. Yesterday I witnessed how a friend *** screwed by you. Unexplainable charges, fast talking over the phone and immoral methods of taking advantage of immigrants are new with Telus. Stay away from Telus!

  • Alex_Everatt The Alex (@Alex_Everatt) reported

    Anyone else having issues with @CallofDuty #BlackOpsColdWar lag to the point it's essentially unplayable? I thought it was my ****** @TELUS internet (do NOT get internet from them), but I think it might be the game too. Love to hear thoughts

  • nleenders Nadine Leenders (@nleenders) reported

    after wasting about 45 minutes of my life today and about 30 minutes last week on the same problem with Telus, i'm wondering, is there any internet or phone company that has required remarkably little of your time?

  • AliAbu08941619 Abdullah (@AliAbu08941619) reported

    @TELUSsupport Most corrupt service in Canada. Yesterday I witnessed how a friend *** screwed by you. Unexplainable high charges for unwanted junk services, fast talking over the phone to take advantage of immigrants are not new with Telus. Stay away from Telus!

  • lioneldemercado Lionel deMercado (@lioneldemercado) reported

    @TELUSsupport - after over 2 years with ADT/Telus it’s time to move to another home security company. Constant problems.The secondary IQ 1 panel has been replaced at least 3 times. The technician that came a few days ago said he makes at least 3 to 4 calls a week for these panels

  • mmck Maggie (@mmck) reported

    @TELUSsupport it’s truly unfortunate you choose to treat your customers this way. I pay almost 500 dollars a month for various services. And it means absolutely nothing to @TELUS

  • MehraTush Tushar Mehra (@MehraTush) reported

    @TELUS - Your technician punctured a water sprinkler pipe in my building which has caused extensive water damage to my unit. It's been 4 days and #Telus has not even bothered to reach out. Please own up and help

  • mmck Maggie (@mmck) reported

    @TELUSsupport I’ve just had one of the absolute worst customer service experiences of my life - all I needed was 3 old invoices sent to me. Impossible. I would like to end all my services with Telus ASAP. Can you please have someone contact me.

  • auzziejlee CBT: crash bandicoot therapy (@auzziejlee) reported

    For the next ten years, Telus continued to promise us that they would fix this issue as they initially promised but would send in people to do small band-aid fixes and delay appointments until this very day. The previous neighbors we had an agreement with moved out cont.