Telus Outage Report in Cambridge, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Cambridge come from postal codes N1R.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Cambridge, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cambridge, Ontario
Latest outage, problems and issue reports in Cambridge and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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volume ticker
(@datadili) reported
TELUS International (Cda) Inc. is down -3.42% in the pre-market $TIXT
-
izzy 🇺🇦
(@Iseabail90) reported
@TELUS When are you going to respond to my support requests? I haven't had a working phone since July 9th
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Kelly Is No One
(@kellyIsSomeOne) reported
@LandryLes @TELUS Nope, sorry...that's a huge problem. I've been laughed at before like that and got into a huge verbal altercation with the jerk. I'm sorry that happened Les, that's so rude & condescending.
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TELUS Support
(@TELUSsupport) reported
@Dylan18Janet You can check your invoices in your TELUS online account to see the exact changes and details. If there are errors, you can the dedicated team at 1-888-811-2323. Thank you.
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Wayne Fougere
(@WayneFougere) reported
We have Telus' Fibre 1G service but I’m considering upgrading. If I understand correctly, upload/download speeds are as follows: 1.0G 940/940 Mbps 1.5G 1500/940 Mbps 2.5G 2500/2500 Mbps Assuming price isn’t important, at what point is extra speed useless (& why)?
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K Profitt
(@k_profitt) reported
@freedomsupport I truly appreciate that however I still have a bad taste in my mouth from the freedom home internet service that was so poorly handled in my case. I will touch base with a representative in my city in due course since I refuse to use Rogers, Shaw, or Telus for retail service.
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Roger Loves Music
(@MusicMan1730) reported
The Telus @Telus @TELUSsupport Phone number for home service and internet service is not working! How in the hell does a person get in touch with Customer Service?
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Katia Lovey
(@LoveyKatia) reported
@TELUSsupport what the actual hell Telus!!!! You completely crashed the most sought after show in the world and made it impossible for anyone to watch it. You damn well know what show I’m talking about! WTH SMDH
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Rasta™🎧 𝐁𝐞 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲 𝐜𝐮𝐫𝐢𝐨𝐮𝐬⚓
(@rastasack) reported
@annwmac They sit on the Wireless Board, shared with Rogers and Telus, and one honest outsider, they are Bell Heavy. Bell says to other two, we share our towers, roaming but the truth is, your other service won't work on the furthest distance so Bell can still brag they are best coverage
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Blazewing ➡️ Fangs make everything better
(@blazewing2010) reported
You know, it sure is a shame that large phone companies don't want to do what they need to in order to help foister customer loyalty these days. I'm looking at you, @TELUS