Telus outages and service status in Cambridge, Ontario

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cambridge, Ontario

The most recent Telus outage reports came from the following cities: Kitchener, and Cambridge.

City	Problem Type	Report Time
Kitchener	Phone	1 month ago
Cambridge	Total Blackout	2 months ago
Kitchener	Phone	2 months ago
Cambridge	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

• 
  John Harris (@JStanley81) reported 7 minutes ago from Kitchener, Ontario

  @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

• 
  John Harris (@JStanley81) reported 20 minutes ago from Kitchener, Ontario

  @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

• 
  John Harris (@JStanley81) reported 24 minutes ago from Kitchener, Ontario

  I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

• 
  Scott Shannon (@Shanny684) reported 35 minutes ago from North Dumfries, Ontario

  @TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.

• 
  John Harris (@JStanley81) reported 37 minutes ago from Kitchener, Ontario

  @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

• 
  Ryan Leys (@ryanleys2) reported 39 minutes ago from Cambridge, Ontario

  @AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 42 minutes ago from Waterloo, Ontario

  Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

• 
  Lorin (@lorinxoxo) reported 50 minutes ago from Kitchener, Ontario

  Shout out to Telus they got my back we still got service up in here

• 
  Michelle Oram (@MichelleOram13) reported 53 minutes ago from Kitchener, Ontario

  @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

• 
  Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported 56 minutes ago from Kitchener, Ontario

  @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  michael abbadie (@thom7002) reported 6 minutes ago

  @McnuggetPeople @Rogers NO OFFENCE BUT YOUR BELL DID SAME ****. MAYBE ASK TELUS TO GET INVOLVED

• 
  bijboutique (@bijboutique1) reported 8 minutes ago

  @TELUSsupport @TELUS wtf is wrong with you cable? There is an f ing @FIFAWorldCup game going on and you switch it off?? Fix it!

• 
  KamehamehaKush (@KamehamehaKush) reported 9 minutes ago

  @alancross I’ve had no issues with Telus today

• 
  Kirk Miller (@KirkMiller47849) reported 15 minutes ago

  @TheRiversEdgeAB Moved to an acreage in 2024...got starlink as no other option Everything about it is vastly superior to the service thru either telus or shaw. Like not even close

• 
  ChinoAleman (@chinoalemano) reported 15 minutes ago

  The full Maxim Group interview with $AMPG CEO Fawad Maqbool. 28 minutes, unedited. $AMZN, $GOOG, SpaceX and Telus mentioned. I've been quoting pieces whole day. Here's the entire source. Summary below for the time-poor. But this one earns the full watch. THE HEADLINE. The "Tier-1 North American MNO" from every PR finally gets a name. The analyst asks: with Telus? The CEO: "Yes, absolutely. We're a direct supplier to them". No reseller in between. And Telus now comes to AMPG for NEW product development. More configurations. "Which we'll be announcing". THE NUMBERS. Roughly HALF the $40M LOI equipment already delivered. Orders received now EXCEED the original LOI by $5-7 million. Shipping every day. Most LOIs in telecom die quietly. This one got outgrown by its own customer. THE SECOND LOI. $78M, multi-year, via a partner for a Southeast Asian MNO. Slow by design: proof of concept, licensing. But the radios built for it are a worldwide product. Every same-band country is the expansion map. THE PHASE SHIFT. LOIs were for when they were new and unproven. Now certified, validated, running in the field: "We're going straight to PO stage." From these MNOs and NEWER MNOs. The audition era is over. The contract era is the test. THE QUANTUM NAMES. Test units delivered to IBM and Google. And then, zero hype from the CEO himself: quantum hasn't hit production mode. Early stage. Optionality, honestly labeled by the man selling it. THE SATCOM LIST. Asked where AMPG sits in satellite: "companies like Viasat, Amazon, CPI, all those guys are our customers." Ground stations. LEOs launching, MEOs launching, and on high-speed Ku and Ka terminals: "we're in the thick of that". THE NEW LANE. Network-in-the-Box: portable 5G in a backpack, on a Navy ship, on a cell-on-wheels. Product ready, pre-revenue, DoW interest flowing through the university channel: Northeastern, Georgia Tech, Virginia Tech. THE CANDOR. Shipments took a war-logistics hit earlier this year. Back on track, per the CEO. Guidance stays $50M, back-half loaded. H1 won't show the wave. That's the design. THE CLOSER. "The PRs are not fluff. They're actual milestones". Five-year plan: executed. Revenue stage: underway. "Next stage is profitability". 28 minutes. A Tier-1 named. Two tech giants named. Order math that beat the paper. A phase shift declared. Press play. Then decide for yourself. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  LC (@MMckinneyPhoto) reported 17 minutes ago

  @TELUSsupport Now as a very long time client I feel like I need to cancel Telus as I dont feel this is how I should be treated. It is not acceptable to not notify that they are running late or that there are any delays. I would have been happy to continue my existing plan

• 
  Toronto Crime Watch (@CrimewatchTO) reported 19 minutes ago

  Halton Police Charge Man in Alleged Rogers, Bell and Telus 'Fake Agent' Scam A 42-year-old man is facing multiple charges after Halton Regional Police say they uncovered a "fake agent" fraud scheme involving stolen electronic devices valued at more than $36,000. According to the Halton Regional Police Service, the investigation began earlier this month after officers were alerted to several suspicious packages being shipped to a post office box in Milton. Police say the scam involved fraudsters posing as representatives of major telecommunications companies, including Rogers, Bell and Telus. Victims were allegedly convinced to order new smartphones or other electronic devices through their existing wireless accounts after being falsely told the products would be provided free of charge. Once the devices were delivered, investigators allege the victims were contacted again and told there had been an error with the order. They were then instructed to return the devices to a post office box controlled by the suspects. Police say the electronics were ultimately shipped overseas and sold for profit. Members of the Halton Regional Police Financial Crimes Unit conducted surveillance on the post office box and arrested a suspect on July 9 while he was allegedly collecting the fraudulent packages. Adnan Asghar,42, of Milton has been charged with: -Fraud Over $5,000 -Possession of Property Obtained by Crime Over $5,000 -Laundering Proceeds of Crime Investigators allege Asghar was found in possession of 22 electronic devices, including iPhones, iPads and Samsung Galaxy smartphones, with a combined value exceeding $36,000.

• 
  bijboutique (@bijboutique1) reported 25 minutes ago

  @TELUSsupport @TELUS another day and another day without the cable working. Frozen again. Your service is ****! @Rogers now is a good time for a cold call

• 
  ChinoAleman (@chinoalemano) reported 26 minutes ago

  I don't know if it's $AMZN. I don't know if it's $NVDA. I don't know if it's Telus. But my bet? High odds it drops as soon as TOMORROW. Here's what I DO know, on the record: $AMPG's management already told us Q2 is coming in "definitely much higher" than Q1. And here's why tomorrow, or any morning this week, wouldn't surprise me one bit. The company has promised news sitting in the chamber (new carrier deals signaled, straight to POs). They just killed their ATM and authorized a buyback, which you only do with everything buttoned up. After doing numbers. Why would you kill an ATM and authorize a buyback if you don't know the money you'll need? To be crystal clear: that's my bet, not information. Nobody outside the company knows the date, I'm not suggesting they'd manufacture news to support a price, and deals land when they land. But if the incentives and the calendar were ever going to line up, it's this week. Now, read this thread. This is the kind of detective work FinX needs more of. The chain he builds: Amazon's logo quietly appeared on $AMPG's customer wall in June. No press release ever explained it. AMPG launched a satellite LNB line in late 2024, covering the Ka band, the hard one. Amazon Leo runs on Ka. Leo has to scale from a few hundred satellites toward 3,236 by 2029, and a constellation is useless without ground gateways. Ka gateways need exactly the low-noise front end AMPG now builds. Amazon NDAs its suppliers hard, so silence proves nothing either way. Is that confirmation? No. And credit to Johan for labeling it as speculation. That's how it should be done. But here's why I'm not stressed about WHICH name it is. Look at the counterparties stacking up around this sub-$200M company: ➟ Amazon: on the official customer wall, product fit for Leo. ➟ NVIDIA: world-first open-source AI-RAN demo on its platform. ➟ The Tier-1 carrier (deduced to be Telus): deploying today, 2 of 5 radios per sector. ➟ A Fortune 1000: five-year LNB supply agreement. ➟ A Fortune 500: a $2M record order. I don't need to know which one moves the needle next. Management already told me the needle moves. Q2 guided much higher. Deals expected this quarter or next. Dilution off the table. The market wants a name. I'm fine with the number. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  Canoof (@Canooflehead) reported 26 minutes ago

  My dealings with @Rogers & @Telus over the past couple months have made it blatantly obvious that we have a crisis in Canada when it comes to the telecommunications monopoly. Abysmal customer service from both companies. Changing service providers has made no difference.