Telus

Telus Outage Report in Cambridge, Ontario

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The latest reports from users having issues in Cambridge come from postal codes N1T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cambridge, Ontario 01/10/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Cambridge, Ontario

The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.

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City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone

Community Discussion

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Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahLeamonLaw Sarah Leamon (@SarahLeamonLaw) reported

    FYI to anyone trying to get through to our office today - our phones and internet are down. @TELUS is having technical problems & won’t send a technician to site until tomorrow at the soonest. In the meantime, please call our alternate number at 604-388-6626.

  • OilLeak26 OilLeak (@OilLeak26) reported

    @itsgorgeh Ive had better experience with telus than shaw in the past. Shaw has always given me the fuckaround and I got tired of their ****.

  • ThatIndianArmy1 That Army Brat (@ThatIndianArmy1) reported

    @ShawInfo restore internet in #WalnutGrove #Langley. People have online exams, assignments, and need the internet. I called customer service 6 times yesterday and nobody knew anything. Never expected Shaw to be so slow in repairing our connectivity. I will change to Telus now.

  • BCTallTrees TallTrees OpenWaters (@BCTallTrees) reported

    @Mena_Mahan What?? I think that person also works for Telus tech support! (because the same background sounds came across the other day, lol!)

  • chrisu91 Chris (@chrisu91) reported

    @MobileSyrup I’m porting my line to Telus today. This was a disastrous fail and Rogers clearly doesn’t have the correct failsafes to prevent this from happening. This is going to cost Rogers a LOT.

  • Apurv7164 Apurv Raveshia (@Apurv7164) reported

    @TELUSsupport @TELUS - then I asked if you cannot give me ETA on devices, you cannot stop my billing, can you please cancel my account? He said NO... he does not have authority to do so. He transferred to somebody else....

  • Apurv7164 Apurv Raveshia (@Apurv7164) reported

    @TELUSsupport @TELUS - I am on call with customer service and I asked about installation and he said, trust me it will be installed. I asked when and he said he cannot commit. Can you stop my billing because I have not received devices? he said NO.

  • TomOwen49 T.J.Owen (@TomOwen49) reported

    @janetwagner21 In the 48 hours when I was getting my phone unlocked, and leaving Telus, I heard from them more than in the preceding 20 years. Then, after leaving, ....I heard from a third party doing a survey for Telus to evaluate how they did at trying to retain me as a customer.

  • tduncanmcmillan D McMillan🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@tduncanmcmillan) reported

    Did anyone go to Telus convention centre yesterday for their AZ? Going down this morning. Wondering if there are seperate lines for appointments vs. walk in?

  • stepanc S (@stepanc) reported

    @TELUS, new customer here. I just spent 2 hours on the phone yesterday and 2 hours in store to purchase a device from you. Is this how you always treat new customers?