Telus Outage Report in Cambridge, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Cambridge come from postal codes N1R.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Cambridge, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Cambridge, Ontario
The most recent Telus outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cambridge, Ontario
Latest outage, problems and issue reports in Cambridge and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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possum
(@potato_possum) reported
@TELUS @TELUSsupport y’all’s phone system SUCKS. I waited 25 minutes on hold to try and pay my phone bill, then spent 5 minutes listening to a dial tone where I was supposed to be connected to an agent and the agent never answered. Dumb asf
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SIX
(@ow_six69) reported
@BlizzardCS West Coast (Canada - Telus ISP) giving red icon with plug symbol. Dc's. Error connecting to server- have to close+relaunch bnet app and login. Happened 3x now in 2 days. I have never seen this before & never had connections issues in my life? (Since beta basically)
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░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱
(@DustinMorris13) reported
from
Calgary, Alberta
@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
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Scott Baerg
(@scottie_baerg) reported
@martybikes23 @TELUS @TELUSsupport Sorry Martin. That’s awful. Glad you are all okay.
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David Mayhood
(@dmayhood) reported
Again: @Telus refuses to deal with my service request by telephone. Good luck finding a business service phone number for Telus. Which is, of course, a telephone company. They sell telephone service.
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the chief
(@chiefwaddya) reported
@TELUS how can a communications company be awful at communicating with customers 🥴
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Milind More
(@_milindmore) reported
@TELUS link doesn't work.
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David Mayhood
(@dmayhood) reported
Adventures in @TELUSsupport land (cont'd). The business line is no longer cross-connected with my home line. Reason? It stopped raining. Next time it rains, the business line will be unusable due to shorting out to the home line. This is your problem, Telus. Your tech created it.
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Herbert A Walsh
(@HerbertAWalsh) reported
@TELUS .when I find out just all who what and where has used my name or straddled it without consent which I have never ever given which may be why many gov bodies have spit on me and law i promise I will rip incubators right out of their mounts to recover what you all have stolen..
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Brianna
(@briannarengland) reported
@hedwigyitzhak We only have Telus hookups in the building 😞 My contract was up before my brother moved in and I was planning on moving in w/ Trav so didn’t want to sign another one that would get me a better rate because you have to pay $15 for every month left in the contract if you cancel