Telus Outage Report in Cambridge, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cambridge, Ontario
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Prime Minister of Project Management
(@CoolProjectMgr) reported
@cassidyolivier @katiederosayyj They asked for 33 call takers. How many did Telus provide? So then the problem was not Telus.
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Ivan Johnson. Concerned Canadian
(@RealisticCanad1) reported
@realJeff45 Telus said they did. They've separated the cost of the plans and phones. You used to pay about $90/mth that included a $0 phone. Now your plan for 4 ppl is $65 each. Govt now says if you want a phone, buy a phone or make payments. But your base plan has gone down. Dead serious.
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Bernadette McEwen
(@BernadetteMcEwe) reported
@CBCEarlyEdition the handling of this whole Covid 19 is disgraceful the first day of the rollouts was so bizarre as Telus just let us down maybe an indication of their commitment as a telecoms provider. 300 people got appointments. Developing Country?
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buec280
(@buec280) reported
@RobShaw_BC Entwistle’s statement says TELUS “promised” to provide 156 call centre agents. In other words, the contractual obligation was 156 agents and TELUS met that obligation. TELUS obviously being very diplomatic as the BC GOV is a huge customer.
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+~☆ Dj Sandwiches ☆~+ 🇨🇦👍eh.
(@djsandwiches) reported
I heard through the grapevine some under 90s with pre-existing conditions are getting the vaccine and jumping the que....great for them....but how bout others with that same situation? Rollout fail eh? @adriandix @DrBonnieHenry Or should I be calling Telus customer service????
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axel1069
(@axel10691) reported
@keithbaldrey Not a Telus problem more like an incompetent Horgan government problem
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Chris Mathieson
(@cogno) reported
@tararobertson A friend of mine was on the Telus side and I’m not sure it was an execution issue… people should know better than to call 1.7 million times.
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Daun Frederickson
(@DaunFreddy) reported
@TELUSsupport @TELUSBusiness We have a business account & have had the same account and EMAIL with Telus since 2000. On Monday you froze our account saying we hadn’t paid BUT we have & your customer services confirmed it. We pay every month. ITS PAID! See next tweet.
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Freya Keddie 🍊
(@keddieff) reported
@jjhorgan @TELUS And some eligible people called 100s of times...that didn't help either. I know that people are desperate to get the vaccine. I am too, but when my turn comes I'll wait a few days before I call. (and I'm actually at a higher risk for severe disease than others in my age group)
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James Fraser (he/him)
(@TheJamesDFraser) reported
Shaw is pretty awful. Is Telus the only internet alternative in Vic?