Telus Outage Report in Cambridge, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cambridge, Ontario
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Ryan Leys
(@ryanleys2) reported
from
Cambridge, Ontario
@AnousBirding @TELUS @koodo Yeah, we need to open up the big three to competition to drive down the prices, especially after the recent outages. There’s no incentive for them to improve.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Scott Shannon
(@Shanny684) reported
from
North Dumfries, Ontario
@TELUSsupport Telus online updates are useless. “Processed” for over a week. Wait on hold for 2+ hours only to get hung up on by loyalty department. This is how a customer of 20+ yrs gets treated.
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jacinda Canning
(@jacindacanning) reported
@TELUSsupport I need to unlock my iPhone. Could I provide the IMEI number here? Impossible to reach on landline to Telus support.
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Erik T. 🇨🇦
(@Evilspoons) reported
@sugarsh0t Wtf. I thought having to spend two months arguing with Telus to give me $5/mo off my phone bill as promised (by a sales rep they're apparently not responsible for because they hired a contractor) was bad enough.
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BigDaddyJay🇨🇦 🇮🇪
(@BigBadBeaver74) reported
@Shawhelp No. No its not. Tried twice and both times I get the recording to call back during business hours. Tried chat help and they were closed too. No worries, Telus is offering us deal now anyway. Thanks.
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©ɦ@ʂ
(@chaswood01) reported
I was supposed to have a Modem mailed to me a month ago & nothing has arrived. My internet has been dropping out for months now. Dude in the Phillippines part of Telus tech support & a supervisor called me & said it would be mailed to me.
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sapp_91
(@sapp_91) reported
@TELUS hi there, there is a telus utility underground box by my house that has water coming out of it which it shouldn’t be doing. Contacted city of surrey and they mentioned this is telus infrastructure. Could you please direct me to someone who can help
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kyall glennie
(@kyall) reported
@silversetsun and my SIM is the no-frills, no-service, no-call centre "Public Mobile" owned by Telus. the cheapest you can get.
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Eric Faceplant
(@EricFaceplant) reported
I gave @TELUS another shot after avoiding them for years. Big mistake. I'm in a chat right now, being told that I was disconnected without notice because they are not required by law to give me notice. Just atrocious service. Switching all company accounts by next week.
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tezzy
(@tezzywyd) reported
@gvnnarvvs @Addywya @yo1elu Telus fg sucks ***
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𝐬𝐚𝐬𝐡𝐚 🌩
(@TuesdayWitch) reported
IT WAS UP AND THEN WENT DOWN IN THE MIDDLE OF A VERY IMPORTANT MEETING @TELUS THIS IS RIDICULOUS! I AM DIRECTLY CONNECTED AND NOTHING IS ON WIFI
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windows_2000
(@AnnoyingBoxz) reported
@TELUS for **** sakes ive been at 300 ping for the past 10 mins. fix your **** already