Telus

Telus Outage Report in Cambridge, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cambridge, Ontario 03/12/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Cambridge, Ontario

The most recent Telus outage reports came from the following cities: Kitchener and Cambridge.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge Phone
CanadaCambridge Internet
CanadaKitchener Phone
CanadaCambridge Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cambridge, Ontario

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • va3jme Jamie Cashin (@va3jme) reported

    I just saw an absolutely terrible commercial for @telus home connected services. It basically shows these two young people and as they're walking away from the house the second person says "aren't you glad I set that up for you"

  • bikerman1953 cinnamonbun (@bikerman1953) reported

    @TELUSsupport I talked to Telus Support three times this morning and my issue hasn't been resolved. Just got pushed to Telus customer care and waiting. All I wanted to know is when my new upgraded internet package will kick in. is this what we can expect in terms of telus service?

  • michaelbolton Michael Bolton (@michaelbolton) reported

    @Maaikees @TELUS @TELUSsupport That's a really good theory. Three things argue against it: 1) I believe that feature was disabled at the time of the incident; 2) The WiFi here seems to have been pretty robust. 3) Wi-Fi Assist (though disabled) shows only 209MB of data consumed.

  • ali_mcafee Alison McAfee, PhD (@ali_mcafee) reported

    To make matters worse, Access Virtual (which was SO GOOD at getting patients seen quickly) was bought by Telus MyHealth. And now the service sucks. I need treatment today, not at the end of the month.

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @erimegsmom If your network mode is on Automatic, the phone will pick up signal from an US carrier, if it's stronger than TELUS network, when leaving close to the US border or travelling close. The only way to avoid this is to set up the network mode to Manual and choose TELUS.

  • ShawnLo Shawn Logan (@ShawnLo) reported

    Wow @Shawhelp @ShawInfo a week for a service call this time this has been the same issue 4th time now in about 30 day. @TELUS hello do you have gig fibre contact me pleas.

  • vanessasrmills Vanessa Mills (@vanessasrmills) reported

    @TELUS @TELUSsupport can you please help me out since your company @koodo has been having a dropped call issue for over a month now and can’t fix it or offer any sensible solution?! This is the worst service I have ever received!

  • Jeff_The_Cannon Jeff Cannon (@Jeff_The_Cannon) reported

    Switching from Shaw to @TELUS was the worst decision ever. Internet has dropped out every 30 minutes for the last 6 hours. And it happens almost every day.

  • AultLea Lea Ault 🎹📚🇨🇦🌷🧟‍♀️ (@AultLea) reported

    @Telus is a tech company! Yet online half the links end in a blank page that says “502 Bad Gateway” arghhhhhh 🤯