Telus outages and service status in Caradoc, Ontario

Problems in the last 24 hours in Caradoc, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caradoc, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Earnings Prism (@earnings_prism) reported 6 minutes ago

  TELUS Corp $TU has reset its quarterly dividend to support deleveraging and fuel long-term growth, with a quarterly dividend of $0.1875 per common share, representing a reset of 55 per cent. TELUS’ net debt to Adjusted EBITDA of 3.5-times at quarter-end is targeting approximately 3.0-times or lower by year-end 2028, supported by organic free cash flow growth, the dividend reset, disciplined capital expenditures, and proceeds from asset monetization processes currently underway. Full-year consolidated service revenue guidance has been revised to a range of flat to negative 2 per cent; consolidated Adjusted EBITDA is now expected to be in a range of negative 2 to negative 4 per cent; and full-year free cash flow is anticipated to be approximately $1.8 billion.

• 
  Chalupa Batman (@demi_taiwo) reported 9 minutes ago

  I cannot stand Telus and their customer service. What a ridiculous company.

• 
  suke (@sukekhosa) reported 10 minutes ago

  @mikey_rakkar @TELUS Terrible, getting calls from agents in India who don’t even speak proper English.

• 
  Deborah Woods (@nocbc) reported 12 minutes ago

  Never answer. Unknown caller can go to voicemail. If they get past the screening which means they've had to press a number before you can get through to my phone. The Telus thing I don't even know what my number is but once you're one of my contacts and you've done that, then you can get onto my phone. But I still don't answer it if I'm not sure. If I don't know who the person is unknown, I definitely never answer. I usually use voicemail. Go to voicemail. I don't know what who or what you are

• 
  suebear 🇨🇦 (@TheSueBear) reported 13 minutes ago

  @TELUS sick of AI bullshit customer service. Getting charged higher fees even though my contract isn't up until next year. Wasted an hour trying to contact customer service.

• 
  JB (@JB969918124076) reported 13 minutes ago

  @TELUSsupport And now Telus has again shut down my business account without any approval. The account is in good standing. Even better, no one at Telus can address a business line outage on the weekend.

• 
  Tesla Guelph (@TeslaGuelph) reported 16 minutes ago

  Please @TELUS can you work to improve the very poor cellular service at Pinery Provincial Park? We don't need gigabit service, but basic call and messaging services would offer basic safety.

• 
  n (@CheleNik) reported 19 minutes ago

  @TELUS I canceled the service

• 
  Jose Putanero 🇨🇦 (@JPutanero) reported 19 minutes ago

  @BenRabidoux Most people already have cellphones. Most of the times when I speak to a representative of Telus I come away with the feeling that they are trying to cheat me in some way. It is not a surprise that subscriber growth has slowed down.

• 
  Cody (@OMFCody) reported 23 minutes ago

  @kimbabcock @TELUS @TELUSsupport Issue a stop payment through your bank