Telus outages and service status in Carp, Ontario

Problems in the last 24 hours in Carp, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carp, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dustin De Yaegher (@duder_1987) reported 2 minutes ago

  @TELUS would sure be nice to have more than one bar of service. Can’t make a phone call. #servicesucks

• 
  Carey Bolam (@CareyBolam) reported 3 minutes ago

  @TELUS Are you sure? I got an "Improve your Telus Service ..." about the call I received asking me to rate the CSR's performance

• 
  Jay (@zerofilterworld) reported 6 minutes ago

  @TELUSsupport I live in Ajax, Ontario and work from home. My Telus home internet has been down since early morning today. I have restarted modem multiple times. When i try to call support it's 1 hour wait time. Its ridiculous.

• 
  Soo Greyhounds Updates (@HoundsInsider) reported 7 minutes ago

  @ccoutu1 @Rogers @RogersHelps Telus is worse , fyi. Roger’s was the only company with service while I was away this past few days meanwhile I had 0. It’s not a single companies fault it’s the entire infrastructure in the North. Maybe call Chris Sc….oh wait

• 
  TELUS (@TELUS) reported 7 minutes ago

  @bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.

• 
  B.R (@Blurrr_y) reported 10 minutes ago

  to reverse the charges and they can’t do it in store. Who ******** is going to go to their current subscriber first and tell them they’re leaving? I have hated @TELUS since day 2 of switching to them and am happy to be leaving them! Most difficult company to deal with EVER

• 
  Ali Ma (@amalpro765) reported 13 minutes ago

  Who is in charge of Telus security? You are doing a terrible job at customer service !

• 
  Dg99600 (@DGribby) reported 14 minutes ago

  @TELUS @telusinternet your internet sucks!! And you keep increasing rates for no better service!!

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 15 minutes ago

  @TELUS @mmabrey1 We need a supervisor or a senior technician to look into our specific line immediately and resolve this. Who is going to take ownership of this ticket and fix our connection?

• 
  Tyler Black, MD (@tylerblack32) reported 18 minutes ago

  @Tom11880 $110/mo from Telus (in Canadian monopoly money) I don't neeeeed it. But i sure like it when I'm downloading from steam or whatnot (actually hits those speeds) Most downloads never get close this obviously