Telus outages and service status in Chestermere, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Chestermere, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received May 21, 1:36 PM EDT.
- Internet (57%)
- Phone (23%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (3%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Chestermere, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Chestermere, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chestermere, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 23 hours ago |
|
Calgary
|
Phone | 1 day ago |
|
Calgary
|
1 day ago | |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Phone | 2 days ago |
|
Calgary
|
Internet | 2 days ago |
Nearby cities with recent reports
16 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Chestermere, Alberta
Latest outage, problems and issue reports in Chestermere and nearby locations:
-
Werd 'EmUp. 💉💉💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
-
rad ♿ (@The_Rad_Zone) reported from Calgary, AlbertaTelus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.
-
-
Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta@TELUS @TELUSsupport Bye #telus 27 yrs as a customer. You have overcharged me 2 much for 2 long on multiple accnts. Your customer service wait times are well over an hour. & when I eventually get through you never fix the problem. Meaning more hour+ long waits. Hello #bell
-
Adam J. Humphreys (@Making8) reported from Calgary, Alberta@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
-
Rich Hesketh (@RichHesketh) reported from Calgary, AlbertaIs it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
-
🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, AlbertaWell @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
-
Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported from Calgary, Alberta@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
-
🏳️⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta*sighs* Telus is experiencing an outage or something #yyc
-
dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta@Karone81 @TELUS Oh Telus has the best customer service!
-
Harold Cundal III (@HaroldCundal) reported from Calgary, AlbertaYou know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.
-
Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta@ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?
-
Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!
-
Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!
-
Jeff Callaway (@JeffCallaway) reported from Calgary, AlbertaPSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
-
Gus Thorson ⚾️🏒🥅🏈 (@BreakawaySR) reported from Calgary, Alberta@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
-
JB (@moustachiojb) reported from Calgary, Alberta@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
-
REWORKS (@ReWorksYYC) reported from Calgary, Alberta@joeywants @TELUS Yup, I’m having the same problem.
-
Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
-
cm (@Crackmacs) reported from Calgary, Alberta@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Nelson Gilbert (@Benefarr) reported@NorthrnPrspectv Worked for McKesson, RelayHealth, SureScripts, etc. Libs glanced at e-prescribing in the U.S. “Lets build our own Rx network”. Libs dropped $300 M on PrescribeIT. Doctors refused. Adoption rate: >5%. Will be shut down this month. TELUS gets huge check; Canadians get nothing.
-
Mamma Bear🇨🇦 (@islgalwrites) reported@ChemicalHolly @Rogers In my experience dealing with Shaw was far superior than Telus. Now having to deal with Rogers for an issue it was hell. Gaslighting, trouble understanding and speaking English. Escalation leading nowhere. This take over did them no favours in my opinion.
-
Kimball Finigan (He/Him) Your At-Home Trainer 🍉 (@KimballFinigan) reportedWho gives a **** if these AI slop factories use /less/ water? I care that billions are being chucked into a private corporate profit statement. If Telus wants to build data centres let them take the risk. If the government needs data centres, build and own them.
-
Fred the Alien (@fredthealien316) reported@Budwiser620 @iamkennethchan Yeah but they can ration people's showers to once every three days. Problem solved and Telus has enough water for their data center.
-
Wendigo (@driftingwendigo) reported@JakeLandauTO @TDarcyM @taxspendlib That's a very different threat model and I agree 100%. But the Telus sovereign AI is being used in commercial applications (specifically mine, my team gets the weird ****).
-
Glen Bell (@GlenBellWX) reported@TELUSsupport @TELUS Is there a problem with telus home billing agent support right now. I've been on hold for 1hr 15min currently and over 1hr last evening before being disconnected because call center went closed. Ridiculous
-
H.E. Pennypacker (@pennypacker_h) reported@stock_guy1 @TELUS Evergreen statement about customer service in any large Canadian company.
-
CHItrader (@CHItrader) reportedTELUS COMMITS $8 BILLION TO QUEBEC NETWORK OVER NEXT FIVE YEARS $TELUS announced plans to invest more than $8 billion over the next five years to expand and upgrade its network infrastructure across Quebec.
-
Shawn@Lailokens Awen (@LailokensAwen) reported@TELUS @PublicMobile_EN @koodo nice little scam you got going. Email an offer of $20 for 29gb, and when it doesn’t work online, customer service tries selling a more expensive plan
-
Julian Medd (@JMedd19) reportedThe worst experience imaginable getting your services set up and running. Cancelled the service as soon as it got setup. Thanks for wasting our time. @TELUS @TELUSsupport